Near Fredericksburg, TX 78624
Colton B.
Job Details: 08/27/2020
DRYER KENMORE 110.877217 "Issue was F01 error. Replaced control board, unit tested good."
Near San Antonio, TX 78240
Richard G.
Job Details: 08/27/2020
MW-HOOD COMBO WHIRLPOOL WMH31017HZ4 Replaced control. Tested to complete. Unit is good to go .
Near San Antonio, TX 78250
Richard G.
Job Details: 08/27/2020
REFRIGERATOR KITCHENAID KRFC704FBS01 Replaced dual valve' tested to complete. Unit is good to go.
Near San Antonio, TX 78253
Justin
Job Details: 08/27/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 "Could not recreate fault, fridge is good to go."
Near San Antonio, TX 78254
Tommy B.
Job Details: 08/27/2020
VENT HOOD WHIRLPOOL UXT5230BDS Customer stated that the issue is the unit routinely burns out lights. Will need additional light socket assembly to resolve issues. Ordering parts.; ordrng 1 Wpw10638164 (bulb-light)
Near Converse, TX 78109
S. L.
Job Details: 08/27/2020
WASHER MAYTAG MVWB855DC3 "Removed tub ring replaced,all four dampers installed new bushings tested and calibrated all operations normal."
Near San Antonio, TX 78253
Justin
Job Details: 08/27/2020
WASHER WHIRLPOOL WTW8500DC4 Customer has Home Depot extended warranty. She is contacting the extended warranty to get them to schedule with who does those repairs. Close job
Near San Antonio, TX 78259
Jim G.
Job Details: 08/27/2020
DRYER WHIRLPOOL WED4800BQ1 Replaced dryer kit. Issue resolved. ; used 1 4392067 (REPAIR) from stock
Near Converse, TX 78109
S. L.
Job Details: 08/27/2020
WASHER MAYTAG MVWB855DC3 "Removed tub ring replaced,all four dampers installed new bushings tested and calibrated all operations normal."
Near Live Oak, TX 78233
S. L.
Job Details: 08/27/2020
WASHER AMANA NTW4516FW3 Removed basket removed drive assembly installed new gear case and belt reassembled unit calibrated and tested all operations normal.
Near San Antonio, TX 78257
Douglas H.
Job Details: 08/27/2020
ICEMAKER (STANDA KITCHENAID KUIX505ESS2 On call ahead customer stated the unit dispatched was incorrect but it was the other unit in the casita. Upon arrival to this unit found no power to unit. Found GFCI plug that is in line with unit to be tripped. Turned that on to resolve the issue. Unit now functioning as designed. Also unit needs to be cleaned. This is not covered under warranty.
Near San Antonio, TX 78229
Ezequiel V.
Job Details: 08/27/2020
ICEMAKER (STANDA KITCHENAID KUIS18PNZB2 Replaced both drain and recirculating pump unit is working as designed no issues. Job complete.
Near San Antonio, TX 78250
Richard G.
Job Details: 08/27/2020
REFRIGERATOR FRGIDAIRE FGHS2355PF6B Replaced ui and solenoid assembly. Tested to complete. Unit is good to go.
Near San Antonio, TX 78251
Richard G.
Job Details: 08/27/2020
REFRIGERATOR SAMSUNG RF28JBEDBSRAA08 Replaced wiring harness. Tested to complete. Unit is good to go.
Near Saint Hedwig, TX 78152
S. L.
Job Details: 08/27/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Removed old rack installed hardware to new upper rack and replaced dispenser tested all operations normal .
Near San Antonio, TX 78253
Justin
Job Details: 08/27/2020
RANGE WHIRLPOOL WFG320M0BS3 This is a double ticket. Close job.
Near Hot Springs, AR 71913
Doug M.
Job Details: 08/27/2020
FREEZER WHIRLPOOL WZF34X20DW01 "Installed filter dryer,charged unit due to ice forming on suction line,tested unit operation checks ok ; used 1 WPW10143759 (UV DYE DRIER) from stock"
Near Conway, AR 72034
Jeff N.
Job Details: 08/27/2020
WASHER WHIRLPOOL WTW4800XQ1 "Installed shocks, gearbox, and clutch assy. Ran recalibration tested good."
Near Hot Springs, AR 71913
Doug M.
Job Details: 08/27/2020
BELLA KITCHENAID KRFC704FBS00 "Replaced 3 way valve and filter drier per tech line #7728576398 due to cooling issues with watts reading with in range,tested unit operation checks ok"
Near Conway, AR 72034
Jeff N.
Job Details: 08/27/2020
N/A N/A MED5620TQ0 Door switch broken ordered new.; ordrng 1 WP3406107 (switch-dor)
Near Conway, AR 72032
Jeff N.
Job Details: 08/27/2020
WASHER WHIRLPOOL WFW5620HW0 Checked to make sure wires on acu all connected and in right place. Looks good. Ordered Ui board and acu. Acu came up with different part number than last tech. Talked with tech line she did not give me p#.; ordrng 1 W11319991 (cntrl-elec) and 1 W11322879 (cntrl-elec)
Near Enola, AR 72047
Jeff N.
Job Details: 08/27/2020
DRYER WHIRLPOOL MEDP575GW1 Have no info on this unit. Took pic of all components that effects temp cutting off to soon. Replaced cut off kit still cutting off to soon. 146 down to 89. Talked with tech support SR 7728661699. He said he did not have much info on it. Rescheduling out 10 days per Terry. He said he will look at it tomorrow.; schdld next appmnt for 9/16 WED !
Near Batesville, AR 72501
Jeff N.
Job Details: 08/26/2020
WASHER MAYTAG MVWB835DW5 "Washplate broke trying to get it out ordered new. Installed clutch, slider, and gearbox. Ran diagnostics on unit checked good.; ordrng 1 W10752187 (screw) and 1 W10902814 (washplate)"
Near Batesville, AR 72501
Jeff N.
Job Details: 08/26/2020
REFRIGERATOR WHIRLPOOL WRS325SDHV01 Ordered evap fan and motor.; ordrng 1 2169142 (fan blade) and 1 WP2315549 (evap fan motor)
Near Heber Springs, AR 72543
Jeff N.
Job Details: 08/26/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Damper door not open upon arrival. Forced open had noise. Ordered new.; ordrng 1 WPW10594330 (control)
Near Conway, AR 72034
Doug M.
Job Details: 08/26/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Installed data logger to test temperature loop,due to low ice production ; schdld next appmnt for 8/27 THU !"
Near Little Rock, AR 72212
Doug M.
Job Details: 08/26/2020
WASHER WHIRLPOOL MVWB835DW4 "Replaced listed parts due to defect,tested unit operation checks ok"
Near Judsonia, AR 72081
Jeff N.
Job Details: 08/26/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Amp draw .34 put dye drier on and recharged.; used 1 AF1200 (1/4 ACCESS VALVE), and 1 WPW10143759 (UV DYE DRIER) from stock"
Near Heber Springs, AR 72543
Jeff N.
Job Details: 08/26/2020
DRYER MAYTAG MEDX655DW1 Could smell hair when first started up dryer. Took dryer apart front and back. Cleaned with shop vac. Checked temp with meter coming from exhaust. Range 116 to 157. Took picks of inside dryer. Customer has 4 dogs. Vent on dryer is hard slinky. Outside vent needs cleaned. Overall dryer checked good
Near Jacksonville, AR 72076
Doug M.
Job Details: 08/26/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Installed filter dryer,recharged system due to cooling issues,tested unit operation checks ok ; used 1 WPW10143759 (UV DYE DRIER) from stock"
Near Greenbrier, AR 72058
Jeff N.
Job Details: 08/26/2020
WASHER WHIRLPOOL WTW5000DW3 No error codes. Ran diagnostics checked good. Called tech support to check about lid lock not locking in agitator mode. It does not lock until in spin cycle.
Near Conway, AR 72034
Jeff N.
Job Details: 08/26/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced light in freezer. Checks good. Did not have to use connectors with kit.; used 1 W10695459 (MODULE) from stock
Near Conway, AR 72034
Jeff N.
Job Details: 08/26/2020
REFRIGERATOR KITCHEN AID KRFF507HPS00 Installed freezer light kit. Had to use wire kit. Checks good; dspstn on spec-tagged invntry: 1 W10695459 MODULE
Near Roland, AR 72135
Doug M.
Job Details: 08/26/2020
WASHER WHIRLPOOL MVWX700XL1 "Inspected unit for not draining, found drain pump impeller broke, replaced drain pump calibrated unit operation checks okay; used 1 WPW10661045 (DRAIN PUMP) from stock"
Near Little Rock, AR 72223
Doug M.
Job Details: 08/26/2020
WASHER WHIRLPOOL WTW4855HW1 "Inspected unit for loud noise when changing cycles,performed service diagnostics found no error codes, performed manual test all steps checked ok,found the noise to be shifter moving into position,informed customer this is normal for this unit,verified normal operation unit checks ok"
Near Little Rock, AR 72211
Doug M.
Job Details: 08/26/2020
FREEZER GLADIATOR GAFZ30FDGB01 "Inspected unit for not cooling properly, found ice build up on evaporator not allowing for good air flow,removed ice build up,replaced thermistor,tested unit operation checks ok ; used 1 WPW10383615 (THERMISTOR) from stock"
Near Quitman, AR 72131
Jeff N.
Job Details: 08/26/2020
N/A N/A WDF520PADM5 Leaking at housing by circulation pump. Ordered sump assy and stop for upper rack.; ordrng 1 W10837026 (pump&motor) and 2 WPW10082861 (stop)s
Near Searcy, AR 72143
Jeff N.
Job Details: 08/25/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced ice maker. Filled
Near Morrilton, AR 72110
Doug M.
Job Details: 08/25/2020
FREEZER KITCHENAID KRFF507HPS00 Installed data logger pre tech line ; schdld next appmnt for 8/24 MON 8-9
Near Austin, AR 72007
Jeff N.
Job Details: 08/25/2020
ICEMAKER WHIRLPOOL GI1500XHS8 "Called tech line sr# 7728606679 if it does not make ice with in 30 to 45 minutes replace pcb again. Bin thermistor should ohm out around 30,000. Grid wire is broken ordered new. Makes ice now. Customer is looking for refund from ACA for wiring harness. Send refund to new address effective 8-25. Address is 4 River Ridge Rd. Searcy Ar. 72143.; ordrng 1 WP2313637 (grid-cuttr)"
Near Searcy, AR 72143
Jeff N.
Job Details: 08/25/2020
OVEN WHIRLPOOL WOD51EC7HS01 Error code show’s losing communication. Ordered pcb and Ui board.; ordrng 1 W11261167 (cntrl-elec) and 1 W11261169 (cntrl-elec) and 1 W11297714 (console)
Near Heber Springs, AR 72543
Jeff N.
Job Details: 08/25/2020
BELLA KITCHENAID KRFC704FSS00 Ordering ice maker. Had ice in it when I cycled. Temps good. Kitchen aid cover parts.; ordrng 1 W10908391 (icemaker)
Near Enola, AR 72047
Jeff N.
Job Details: 08/25/2020
DISHWASHER AMANA ADB1400AGW1 "Heater not coming on. Heater ohms out good. Ordered main pcb.; ordrng 1 W10906422 (elect,control board)"
Near Morrilton, AR 72110
Doug M.
Job Details: 08/25/2020
FREEZER KITCHENAID KRFF507HPS00 Retrieved data logger to report to tech line; saved tckt
Near Conway, AR 72034
Doug M.
Job Details: 08/25/2020
REFRIGERATOR KITCHEN AID KRFF5078BS00 "Replacing listed parts due to water dripping ,found defect in door liner not allowing for good seal,diagnosed to need refrigerator door ; ordrng 1 W11256297 (dor-fip)"
Near Vilonia, AR 72173
Jeff N.
Job Details: 08/25/2020
WASHER MAYTAG MVWC465HW0 Ordered motor and actuator.; ordrng 1 W10832724 (drive motor) and 1 W10913953 (actuator)
Near Conway, AR 72032
Jeff N.
Job Details: 08/25/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Ice build up in ff area on evap. Ordered evap fan with thermistors and pcb. Ice maker slow production. Ordered new.; ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire) and 1 W11294907 (icemaker)
Near Maumelle, AR 72113
Doug M.
Job Details: 08/25/2020
ICEMAKER WHIRLPOOL KUIX305ESS1 "After further inspection for water leak found new filter housing ring clip causing leak,ordering housing; ordrng 1 W11266112 (housing)"
Near Greenbrier, AR 72058
Jeff N.
Job Details: 08/25/2020
LAUNDRY MAYTAG MVW7230HW0 Installed door latch. Checks good
Near Conway, AR 72032
Jeff N.
Job Details: 08/25/2020
LAUNDRY MAYTAG MVWX655DW1 Needs gearcase
Near Morrilton, AR 72110
Doug M.
Job Details: 08/25/2020
FREEZER KITCHENAID KRFF507HPS00 Retrieved data logger to report to tech line; saved tckt
Near Maumelle, AR 72113
Doug M.
Job Details: 08/25/2020
DRYER WHIRLPOOL WED4850HW0 "Replaced listed parts due to bad door seal,tested unit operation checks ok"
Near Von Ormy, TX 78073
Ezequiel V.
Job Details: 08/10/2020
WASHER MAYTAG MVWC555DW0 "Checked washer found grinding noise coming from gearcase, customer stated they no longer need service job complete."
Near Schertz, TX 78154
S. L.
Job Details: 08/10/2020
REFRIGERATOR SAMSUNG RF22N9781SR/AA Removed ice with steamer removed icemaker then auger used RTV sealed iceroom installed new drain inspected drain for obstruction installed ice maker and auger tested all operations normal
Near San Antonio, TX 78253
Justin
Job Details: 08/10/2020
RANGE WHIRLPOOL WFC150M0EW3 "Customer said unit light will not turn on if unit is hot. Will need to order light socket, cover and bulb. Spoke with DH and he suggested ordering the control as well. ; ordrng 1 W11122557 (cntrl-elec) and 1 W11281687 (sockt-lite) and 1 WPW10571723 (bulb-light)"
Near San Antonio, TX 78251
Richard G.
Job Details: 08/10/2020
WASHER WHIRLPOOL WTW5000DW2 "Replaced actuator. Still receiving same issue. Called techline and spoke with Liam. He advises to replace the actuator and harness again. Unit also recycled power multiple times during attempted calibration cycles, also going to order the control.; ordrng 1 W10913953 (actuator) and 1 W11095106 (harns-wire) and 1 W11116590 (cntrl-elec)"
Near San Antonio, TX 78260
Shawn W.
Job Details: 08/10/2020
WASHER WHIRLPOOL WTW7500GC2 "Received error code F8E1 Long Fill and F3 E2 Inlet Water Temperature Fault and F0 E4 Spin Limited by Water Temperature and F0 E3 Overload. Ran Service Test mode in manual mode. Discovered that the cold water was dispensing at a trickle. All error codes point to this issue. I replaced the water valve, tested unit and calibrated the unit. Washer is now functioning as designed."
Near San Antonio, TX 78253
Tommy B.
Job Details: 08/10/2020
RANGE WHIRLPOOL WGG745S0FS02 "When attempting to remove the igniter, the screw broke inside. Will need to order another screw and possibly the bake element as screw is stuck inside and unable to remove it. ; ordrng 1 W11174122 (burnr-oven) and 1 WP90767 (screw)"
Near San Antonio, TX 78222
Steven G.
Job Details: 08/10/2020
RANGE WHIRLPOOL WFE505W0HB1 "Checked range found F1 E0 fault code checked terminal block found burnt up replaced terminal block checked control code came back on, replaced control checked operation unit is working normal now ; used 1 WPW10245259 (BLOCK-TERM) from stock"
Near Schertz, TX 78154
S. L.
Job Details: 08/10/2020
WASHER WHIRLPOOL WTW6120HC0 Found unit has no hot water incoming from supply line ran diagnostics found F8E1 and F7E7 errors ran diagnostics found all components working as designed advised customer to get leaks to find source of how water supply issue install instruct not fulfilled yet job complete
Near Boerne, TX 78006
Colton B.
Job Details: 08/10/2020
VENT HOOD WHIRLPOOL UXT4236ADS "Issue is a flickering light and no fan speed selecting. Replaced both switches. Fan speed is now good. Light still flickers, but customer thinks that’s a light bulb issue. Customer will replace bulb and let us know. Unit tested good for now."
Near San Antonio, TX 78247
Jim G.
Job Details: 08/10/2020
WASHER MAYTAG MVWB765FW3 Verified issue was only faulty clutch. Replaced. Issue resolved. Also noticed screw was quite loose upon arrival which may have contributed to issue.
Near Fair Oaks Ranch, TX 78015
Douglas H.
Job Details: 08/10/2020
DRYER WHIRLPOOL WED5000DW2 Unit door seal torn and inner wire was catching clothing and tearing clothes. Ordering door seal to resolve the issue. ; ordrng 1 W10906683 (DOOR SEAL)
Near San Antonio, TX 78259
Jim G.
Job Details: 08/10/2020
DISHWASHER WHIRLPOOL WDF540PADM3 Replaced door and nameplate. Issue resolved.
Near San Antonio, TX 78223
Jesus C.
Job Details: 08/10/2020
WASHER MAYTAG MVWB835DW4 Tested unit. No cold water from valve. Good supply. Replaced bad valve. No further issues during testing. Tested to complete.
Near San Antonio, TX 78259
Jim G.
Job Details: 08/10/2020
REFRIGERATOR KITCHEN AID KRSC503ESS01 Replaced door. Issue resolved.
Near San Antonio, TX 78260
Jim G.
Job Details: 08/10/2020
WASHER WHIRLPOOL WFW6620HC0 Several tests were run before leaving on previous visit. No leaks what so ever.
Near San Antonio, TX 78254
Tommy B.
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Swapped out center mullin to resolve door closing issues. Unit testing good now.
Near San Antonio, TX 78254
Tommy B.
Job Details: 08/10/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Previous visit found faulty pump. This is swapped out with new pump to resolve issue. Unit tested good now with no further issues at this time.
Near San Antonio, TX 78254
Tommy B.
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRF757SDHV00 Swapped out control and evaporator fan motor to resolve cooling issues. Advise customer that it will take approximately 14 to 24 hours for unit to cool to operational temperature.
Near Castroville, TX 78009
Justin
Job Details: 08/10/2020
OVEN ELECTRIC (D WHIRLPOOL WOS72EC0HS01 "Replaced console and control board, unit isn’t sitting all the way back into frame. Tested to complete."
Near Pleasanton, TX 78064
Ezequiel V.
Job Details: 08/10/2020
DISHWASHER WHIRLPOOL WDF520PADB7 Replaced control board on dishwasher tested unit no error codes found during testing or operation. Job complete.
Near San Antonio, TX 78260
Jim G.
Job Details: 08/10/2020
VENT HOOD WHIRLPOOL UXT5236BDS1 Verified windings on motor are out of range. Ordering motor and fan blade as a precaution. ; ordrng 1 W10416839 (fan motor) and 1 W10416840 (fan blade)
Near San Antonio, TX 78204
Jesus C.
Job Details: 08/10/2020
OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 Installed new UI. No issues during testing. Unit is working properly. Tested to complete.
Near Castroville, TX 78009
Justin
Job Details: 08/10/2020
FREEZER WHIRLPOOL WSZ57L18DM03 "Replaced damaged door, unit is sealing properly."
Near San Antonio, TX 78215
Ezequiel V.
Job Details: 08/10/2020
WASHER WHIRLPOOL WFW5620HW0 Checked washer found error code F8E1 tested washer no issues after completion. Washer is working as designed good power to washer. Job complete.
Near San Antonio, TX 78221
Jesus C.
Job Details: 08/10/2020
WASHER MAYTAG MVWX500XW0 Installed new valves. Good water from fabric softener dispenser. No further issues. Tested to complete.
Near San Antonio, TX 78221
Jesus C.
Job Details: 08/10/2020
WASHER AMANA NTW4516FW3 Tested unit. Unit not reading water level. Found pressure hose was kinked. Fixed hose. Unit is working properly. No further issues. Tested to complete.
Near Boerne, TX 78015
Colton B.
Job Details: 08/10/2020
REFRIGERATOR JENN-AIR JFFCC72EFP00 Issue is no ice production. Finding issue to be a bad ice maker. Replaced ice maker to resolve issue. If issue continues please send back with a control board.
Near San Antonio, TX 78245
Richard G.
Job Details: 08/10/2020
DRYER WHIRLPOOL WGD4850HW0 Need adhesive for door seal. Rescheduled.; ordrng 1 W10841140 (adhesive) and 1 WP482338 (adhesive)
Near San Antonio, TX 78252
Richard G.
Job Details: 08/10/2020
RANGE WHIRLPOOL WFG320M0BS3 Customer complaint is that the control panel is dented. Ordering control panel.; ordrng 1 W11097777 (panl-cntrl)
Near San Antonio, TX 78250
Justin
Job Details: 08/10/2020
RANGE WHIRLPOOL WFE525S0HV1 Double ticket please close.
Near San Antonio, TX 78256
Tommy B.
Job Details: 08/10/2020
WASHER WHIRLPOOL WTW7000DW4 Last visit found a broken suspension. Swapped out with new part to resolve issue. Unit testing good now.
Near San Antonio, TX 78260
Jim G.
Job Details: 08/10/2020
WASHER WHIRLPOOL WTW4816FW2 Replaced agitator. Issue appears resolved.
Near Boerne, TX 78006
Colton B.
Job Details: 08/10/2020
REFRIGERATOR SAMSUNG RF23M8070SRAA Issue is a no cool freezer. Finding issue to be a restriction in the freezer evaporator. Called DH to confirm. Ordering dye drier per DH request. ; ordrng 1 WPW10143759 (dryer)
Near Boerne, TX 78006
Colton B.
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRT111SFDM03 Issue was a no cool refrigerator section. Found no airflow to refrigerator section. Finding issue to be that whoever previously worked on unit did not install air channel correctly which kept the fan from spinning. Reinstalled insulation and back plate. We are now getting cold airflow down to the refrigerator section. Unit also needs new defrost bi-metal due frosting issues. Ordering and returning.; ordrng 1 WPW10392132 (bimetl-def)
Near San Antonio, TX 78221
Jesus C.
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Tested unit. Ice maker will harvest. Slow ice production. Good water supply. Will need to replace ice maker and harness. ; ordrng 1 W10884720 (harns-wire) and 1 WPW10300024 (icemaker)
Near San Antonio, TX 78260
Jim G.
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Replaced control as the another company has already replaced fan assembly. Issue resolved.
Near San Antonio, TX 78260
Jim G.
Job Details: 08/10/2020
WASHER MAYTAG MVWX655DW1 Control is not present in bin. The issue is related to co trip board. Please reschedule once part arrives. Confirmed with Mrs. Rutledge. ; saved tckt
Near Converse, TX 78109
S. L.
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Installed new valve inspected fill tube found clamp missing spoke to customer he advised me that someone accidentally bumped icemaker turned it on and it froze then rube blew off clamp missing needs tube assembly before icemaker can be on call when part comes in; ordrng 1 W11181718 (FILL TUBE)
Near San Antonio, TX 78211
Jesus C.
Job Details: 08/10/2020
WASHER MAYTAG MVWB855DC2 Installed new control and UI. Unit powers on. Ran diagnostics testing. No issues. Unit is working properly. Job complete.
Near San Antonio, TX 78227
Richard G.
Job Details: 08/10/2020
WASHER WHIRLPOOL WFW6620HC0 "Customer complaint is that the unit is leaking water from the dispenser, but it is only leaking during the quick cycle. Also states the dispenser is full of water after the cycle and has to be dumped. Customer says they stopped using softener because it was clogging the dispenser. Verified unit is leaking. Says dispenser has been replaced previously. Ordering dispenser, valves, and hoses. Will need helper on return, dryer is stacked on top of unit.; ordrng 1 W11316255 (valve) and 1 W11316255 (valve) and 1 W11316257 (hose) and 2 W11316599 (hose)s and 1 W11316604 (hose) and 1 W11465532 (DISPENSER )"
Near San Antonio, TX 78250
Justin
Job Details: 08/10/2020
RANGE WHIRLPOOL WFE525S0HV1 Double ticket please close.
Near San Antonio, TX 78251
Richard G.
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Customer complaint is that the evaporator is frozen over and the refrigerator is warm. Gave customer a quote on repair.; ordrng 1 W10838965 (thermistor) and 1 W10913629 (harns-wire) and 1 WP2315539 (motor-evap) and 1 WPW10383615 (thermistor)
Near Boerne, TX 78015
Douglas H.
Job Details: 08/10/2020
REFRIGERATOR SAMSUNG RF23HCEDTSR/AA Last trip found faulty EVAP cover and temp sensor. Replaced both after defrosting unit to resolve the issue. Unit now testing good. No further issues at this point. Collected P&L
Near San Antonio, TX 78210
Steven G.
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRT112CZJW00 Checked refrigerator went to replace dyer and lock ring on suction line did not have right size lock ring image that talked to tech line and voiced my concerns ordered part; ordrng 3 W11400726 (LOCK RING)s
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 08/10/2020
ICEMAKER (STANDA JENN-AIR JIM158XYRS2 "Checked ice maker found good pumps god recirculating and drain, evaporator is cooling evenly, no issues found with ice maker . Job complete."
Near San Antonio, TX 78230
Tommy B.
Job Details: 08/10/2020
REFRIGERATOR JENNAIR JRSDE24 Customer stated that the issue is the unit does not make ice. Found icemaker to be functional and suspect a control board issue. Control is discontinued and customer wishes to purchase an icemaker. Collected service call. Quoted icemaker cost at plus tax. ; ordrng 1 D7824706Q (ice maker)
Near San Antonio, TX 78245
Richard G.
Job Details: 08/10/2020
WASHER ROPER RTW4516FW2 Replaced valves and drain pump. Tested to complete. Unit is good to go.
Near San Antonio, TX 78260
Shawn W.
Job Details: 08/10/2020
WASHER WHIRLPOOL WTW7000DW4 Entered diagnostics and received error code F0 E4 Spin Limited by Water Temperature and F3 E2 Inlet Water Temperature Fault and F0 E3 Overload and F8 E1 Long Fill. Ran service e test mode manual and found that the cold water valve was not working. I replaced the valve W11220230 form my truck stock. Tested valve and ran calibration. Unit fully operational. Whirlpool is covering parts and labor. Customer paid our service fee in full.; used 1 W11220230 (VALVE) from stock