Near Roanoke, VA 24012
Uriah B.
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Iights come back upon reset of unit. Per service pointer W11218221, replaced led control board. ; used 1 W10830288 (LED CNTRL BOARD) from stock"
Near Aransas Pass, TX 78336
John L.
Job Details: 04/14/2020
WASHER AMANA NTW4516FW3 "Inspected unit, found control board to have stopped working. Board does get power, but no function. Replace to resolve.; ordrng 1 W11101098 (cntrl-elec)"
Near Victoria, TX 77904
Michael
Job Details: 04/14/2020
DRYER MAYTAG MED6630HW0 "Installed high limit thermostat and thermal cutoff didn’t solve the issue. Checked the thermistor and it was bad, ordered part and rescheduled customer ; ordrng 1 WP8577274 (thermistor)"
Near Corpus Christi, TX 78413
Adam
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Inspection of unit shows seal for freezer in very poor condition large gaps apparent causing condensation and freezing in freezer compartment. Replace door to resolve issue customer will be pursuing replacement or exchange from retailer.; rqstng P&A on 1 W10599407 (dor-fip), ordrng 1 W10884775 (nameplate)"
Near Salem, VA 24153
Uriah B.
Job Details: 04/14/2020
RANGE WHIRLPOOL WFE714HLAS0 W10779716. Element bake. ; ordrng 1 W10779716 (elmnt-bake)
Near Roanoke, VA 24014
Uriah B.
Job Details: 04/14/2020
RANGE WHIRLPOOL KSGB900ESS0 F8e0 code in diagnostic for last 9 error codes. Cooling fan speed too low. Fan is getting power. W11107275. Cooling fan.W11100100 control board. Parts warranty.Lab; ordrng 1 W11100100 (cntrl-elec) and 1 W11107275 (fan-blwr)
Near Roanoke, VA 24012
Uriah B.
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Defrost not operating properly. Needs control board and defrost thermostat wire harness. ; rqstng P&A on 1 W11089236 (cntrl-elec) and 1 W11449066 (WIRE HARNESS)
Near Salem, VA 24153
Uriah B.
Job Details: 04/14/2020
BELLA JENN-AIR JFFCC72EFS02 "Ran testing and no cool in either compartment. Needs RC evap, compressor, and drier. Both evap and compressor are psp items. ; ordrng 1 W11109499 (drier-tube) and 1 W11291123 (evaporator) and 1 W11393142 (COMPRESSOR)"
Near Troutville, VA 24175
Uriah B.
Job Details: 04/14/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 WPW10317991WP63052-2W11378860Found auger motor not turning and the impeller seems to be loose on the motor drive shaft. Will replace motor and impeller. ; ordrng 1 W10317991 (ice disp augur motor) and 1 W11378860 (SPACER) and 1 WP63052-2 (impeller)
Near San Antonio, TX 78210
Ezequiel V.
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Checked refrigerator found unit unbalanced. Found front right wheel up completely lowered wheel down. No issues unit is working as designed. Job complete.
Near Boerne, TX 78015
Douglas H.
Job Details: 04/10/2020
WASHER MAYTAG MHW8200FW0 Unit door locked and humming. Found issue to be clogged drain pump. Also found door latch was damaged. Removed clog from drain pump and replaced door latch to resolve all issues. Unit testing good now no further issues at this point. Yes to survey and leave behind.
Near Boerne, TX 78006
Douglas H.
Job Details: 04/10/2020
DISHWASHER WHIRLPOOL WDF320PADS1 Upon arrival customer stated meant to cancel with us because they have another service company coming out for fridge and they are going to check the other appliances.
Near Schertz, TX 78154
Jim G.
Job Details: 04/10/2020
RANGE WHIRLPOOL RF367LXKQ0 Replaced broiler and socket. Unit tested properly thereafter. Issue resolved.
Near Cibolo, TX 78108
Jim G.
Job Details: 04/10/2020
WASHER MAYTAG MVWB855DC3 Replaced all parts. Issue resolved.
Near San Antonio, TX 78245
Justin
Job Details: 04/10/2020
DRYER WHIRLPOOL WED5000DW2 "Found a damaged heating coil on unit, replaced with truck stock and tested to complete. Went over survey with customer. ; used 1 279838 (ELEMENT) from stock"
Near Boerne, TX 78006
Douglas H.
Job Details: 04/10/2020
OVEN ELECTRIC (D WHIRLPOOL WFG515S0ES0 Upon arrival customer stated meant to cancel with us because they have another service company coming out for fridge and they are going to check the other appliances.
Near Boerne, TX 78006
Douglas H.
Job Details: 04/10/2020
FREEZER MAYTAG MQF1656TEW02 Last trip found faulty EVAP fan and thermostat. Replaced both to resolve the issues. Unit testing good now and began cooling immediately upon testing. No further issues at this point. Yes to survey and leave behind.
Near San Antonio, TX 78254
Douglas H.
Job Details: 04/10/2020
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Last tech found faulty compressor. Confirmed diagnosis. Replaced compressor to resolve the issue. Vacuumed unit, held vacuum. Charged unit, held charge. Unit began cooling immediately upon testing. No further issues at this point. Yes to survey and leave behind."
Near San Antonio, TX 78245
Justin
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW01 "Replaced control, and start device. Leaving plugged in for 24 hours to check for cooling. Compressor and fan are running."
Near Lakehills, TX 78063
Justin
Job Details: 04/10/2020
WASHER AMANA NTW4516FW3 "F7E6, calibration did not pass. Found P2 on control not all the way seated into control board. Running calibration and diagnostics on unit again. Both passed, unit is working as designed."
Near Kirby, TX 78219
Steven G.
Job Details: 04/10/2020
DISHWASHER MAYTAG MDB7749AWQ2 "Checked dishwasher replaced spray arm, manifold and seal ran unit it ran normal no more leak, dishwasher is working properly"
Near Bandera, TX 78003
Justin
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRS311SDHB01 "Replaced damaged dispenser motor, tested to complete."
Near San Antonio, TX 78209
Steven G.
Job Details: 04/10/2020
WINE COOLER WHIRLPOOL KURG24RWBS21 "Checked wine cooler found evaporator iced up, cleared ice element and bi-metal are fine found bad defrost timer replaced timer checked operation unit working normal now"
Near Helotes, TX 78023
Colton B.
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRS571CIHV00 "Issues was a bad start device. Replaced start devic, unit testing good. Collected P&L."
Near Alamo Heights, TX 78209
Steven G.
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Checked refrigerator after adding dye drier, found leak on Evaporator, replaced evaporator vacuumed and charged unit everything is working normal now"
Near Bandera, TX 78003
Justin
Job Details: 04/10/2020
WASHER MAYTAG MVWC565FW2 "Unit does not have hot water attached to unit. Can’t properly test unit without hot water line. F7E7, and F0E5 stored in unit. Cleared faults and tried calibration. Do not need to change out parts. Drain hose is going up higher than recommended which would cause water to not drain all the way."
Near San Antonio, TX 78224
Jesus C.
Job Details: 04/10/2020
WASHER WHIRLPOOL WTW8500DC0 Advised customer of fees and what the possible issues and cost could be. Customer will not continue with service. ; ordrng 1 W10861642 (latch)
Near Schertz, TX 78154
Jim G.
Job Details: 04/10/2020
RANGE WHIRLPOOL WGE555S0BS00 Replaced all switches. Issue resolved. Tested unit.
Near San Antonio, TX 78247
Jim G.
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Replaced tube. Issue resolved.
Near San Antonio, TX 78238
Christian G.
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Issue stated by customer: ice maker and water dispenser not working. Found unit not dispensing water dispute filter being replaced and measured fill still counting. Ice maker was full with ice but not dispensing ice. Removed ice maker, auger motor spins and engages. Re inserted ice maker unit still didn’t dispense ice. Opened door and ran ice maker, unit dispensed ice. Closed door, ice and water both worked. Ordering UI and control to resolve issue.; rqstng P&A on 1 W11043763 (cntrl-elec) and 1 W11265135 (panel-ui)"
Near San Antonio, TX 78261
Jim G.
Job Details: 04/10/2020
RANGE KITCHENAID KDRS483VSS03 Replaced a switch membrane. Control was not programmed to the correct model and cannot be reprogrammed from the unit. Luckily the switch membrane replacement was sufficient to correct the issue. Spoke to Joel SR#7727408019 who confirmed that. Collected labor.
Near San Antonio, TX 78214
Jesus C.
Job Details: 04/10/2020
OVEN ELECTRIC (D KITCHENAID KFGD500ESS04 Uneven burner flame on center. Screws for burner base are missing. Will need to replace screws and burner assembly. Could not find part number for screws. Called CXC to research. Will contact once they find part number. Sr 7727533640; ordrng 1 W10643272 (holder-orf) and 1 W10718181 (valve-brnr) and 1 WPW10171140 (cap-burner) and 1 WPW10333445 (burnr-base) and 1 WPW10336094 (burnr-top)
Near Bandera, TX 78003
Justin
Job Details: 04/10/2020
MICROWAVE OVEN KITCHEN AID KOCE500ESS07 "Calling techline to assist with troubleshooting, Cassie is assisting, techline said with issues that are occurring Cassie said issue is signal harness related. Changed out signal harness. Tested to complete."
Near San Antonio, TX 78238
Christian G.
Job Details: 04/10/2020
WASHER WHIRLPOOL WTW5000DW0 "Issue stated by customer: lid wouldn’t lock all the time, start button wouldn’t work all the time. Replaced control and lid latch. Ran unit through diagnostic cycle. Noticed unit made scratching noise during spin like something’s slipping. Tried removing washplate to see if anything was stuck. Washplate seized to tub. Ordering inner tub, outer tub, washplate, drive kit, gearcase and motor.; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10752283 (washplate) and 1 W10752719 (basket) and 1 W11035751 (gearcase) and 1 W11219115 (OUTER TUB) and 1 W11283592 (motor-drve)"
Near Spring Branch, TX 78070
Colton B.
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRR56X18FW02 Issue was a frozen evaporator. Replaced defrost thermistor to resolve issue.
Near Bulverde, TX 78163
Colton B.
Job Details: 04/10/2020
RANGE WHIRLPOOL GFG471LVS2 Customer took door apart to clean glass and could not get it back together. Put door back together to resolve issue. Unit tested good. Collected SC and labor.
Near San Antonio, TX 78254
Christian G.
Job Details: 04/10/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Issue stated by customer: unit cooled for a short while then started warming up again. Found evap fans blowing at 45 degrees. Unit has ice buildup again down by evap fan. Unit tested good in all diagnostic tests. Confirmed tests again through Techline. Techline rescommends clearing ice build up again and checking for any air infiltration, cracks in liner, or holes by water reservoir as well as a full defrost of unit. Techline also sending out sealed system tech to make sure correct refrigerant levels were sent through compressor valve steps.#7727557974; O-emld tckt"
Near San Antonio, TX 78237
Steven G.
Job Details: 04/10/2020
REFRIGERATOR AMANA AFI2539ERM02 "Checked refrigerator after messing up and reading voltage wrong, found not getting right voltage, called tech line TJ we found resistor in wiring blown product cannot be repaired, customer to call Contract company and go to next step, SR7727560612"
Near San Antonio, TX 78204
Ezequiel V.
Job Details: 04/10/2020
WASHER WHIRLPOOL WTW4655JW0 Checked washer found motor not powering on. Checked voltage motor is getting proper voltage. Error code F7E1 present.Ordering motor and capacitor just in case.; ordrng 1 W10677719 (motor-drve) and 1 W10866250 (capacitor)
Near Bulverde, TX 78163
Jim G.
Job Details: 04/10/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 Replaced only motor evaporator. Issue resolved.
Near San Antonio, TX 78225
Jesus C.
Job Details: 04/10/2020
DRYER WHIRLPOOL WED4850HW0 Dryer not starting. Found door switch is damaged. Will need to replace switch. ; ordrng 1 WPW10569603 (switch-dor)
Near San Antonio, TX 78253
Christian G.
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Issue stated by customer: ice maker not working. Found e2 error code stored in unit. Ran ice maker through harvest cycle, unit did not pass. Replaced ice maker, error code still present, did 10sec restart and tested again, unit still didn’t pass. Called Techline, spoke to mark who recommended doing a 2min reset on unit to clear codes, if this didn’t work then recommended replacing ice maker harness. Did Reset on unit, e0 displayed in error codes, ran harvest cycle on unit, unit passed. Unit tests good at this time. Customer pmilitary discount not applied at s.call)+tax)."
Near Floresville, TX 78114
Steven G.
Job Details: 04/10/2020
MICROWAVE OVEN SAMSUNG ME20H705MSS "Checked microwave found blown thermostat and burnt terminal, replaced thermostat and replaced terminal checked operation unit is working normal now"
Near Helotes, TX 78023
Christian G.
Job Details: 04/10/2020
OVEN ELECTRIC (S KITCHENAID KOSE500ESS04 Issue stated by customer: oven not turning on at all. Voltage from wall/plug tests good at 240. Fuse looks good. Could hear unit clicking as I touched each button. Ordering panel and control to resolve issue.; ordrng 1 W11093241 (panl-cntrl) and 1 W11179310 (cntrl-elec)
Near Schertz, TX 78154
Jim G.
Job Details: 04/10/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Freezer fan is not functional. As it is dc it is causing short to board resulting in PO error. ; ordrng 1 W11249952 (motor-evap) and 1 WP67006337 (blade- fan)
Near Canyon Lake, TX 78133
Jim G.
Job Details: 04/10/2020
WASHER ROPER RTW4516FW2 Ed SR# 7727561346 determined lid lock was functional but the unit seems to have also had two other issues. The capacitor had come loose and the actuator (tachometer) also failed. Replaced actuator from truck stock. Issue resolved. ; used 1 W10913953 (ACTUATOR) from stock
Near Bulverde, TX 78163
Colton B.
Job Details: 04/10/2020
RANGE WHIRLPOOL WGE745C0FS01 Issue is that liner is chipping along the seem. We have about a 6 inch x 1/4 inch chip along seam of oven liner. Called techline (SR: 7727558569) who said it was non-repairable. Informed customer that Whirlpool will be in contact. Pics of chip in SD Quick Pic.
Near Universal City, TX 78148
Ezequiel V.
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRS325FDAB06 "Called customer while in route, advised customer of service call customer asked if parts and labor would be covered I stated no. Customer did not want to continue service. Job complete."
Near San Antonio, TX 78218
Jesus C.
Job Details: 04/10/2020
RANGE WHIRLPOOL WFG505M0BS3 Tested range. Found bake not working. Igniter not powering on. Found wiring to igniter was loose. Secured wiring. Tested range. Bake is working. No further issues. Tested to complete.
Near Floresville, TX 78114
Steven G.
Job Details: 04/10/2020
WASHER WHIRLPOOL LA9300XTW1 "Checked washer found pressure switch not cutting off, cut pressure hose on each end to have good seal, ran unit everything is working normal now, please send copy to customer they don’t have an Email"
Near San Antonio, TX 78207
Jesus C.
Job Details: 04/10/2020
RANGE AMANA AGR5330BAS3 Tested range. Igniter not glowing. Good power to igniter. Replaced bad igniter. All functions are working. No further issues. Tested to complete.
Near Bulverde, TX 78163
Colton B.
Job Details: 04/10/2020
ICEMAKER (STANDA WHIRLPOOL WUI75X15HZ00 Issue is rust on the grid cutter and overflowing reservoir. Ordering new grid cutter and pump to resolve issue.; ordrng 1 W10919199 (GRID CUTTER) and 1 W11325175 (PUMP)
Near Helotes, TX 78023
Christian G.
Job Details: 04/10/2020
RANGE MAYTAG MER8700DS1 "Issue stated by customer: burners keep varying in temps. One would stay on high no matter the temp, others would turn on and off for a minute at a time and loose temps. Control buttons also are getting stuck causing issues. Ordering infinite switches and control to resolve issues.; ordrng 1 WP3149404 (switch-inf) and 1 WPW10411934 (switch-infFR) and 1 WPW10434452 (switch-inf FL) and 1 WPW10655845 (cntrl-elec)"
Near San Antonio, TX 78256
Douglas H.
Job Details: 04/10/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 "Complaint of not heating properly, and friction pad fell off. Finding heating issue to be faulty control not sending proper voltage to element. Ordering electronic control and friction pads. ; ordrng 1 W11087226 (control elec) and 2 WP8268961 (pad)s"
Near Spring Branch, TX 78070
Steven G.
Job Details: 04/10/2020
DISHWASHER KITCHENAID KUDP01FLSS3 "Checked dishwasher found door cable broken replaced link kit and ordered console ; ordrng 1 8531262 (cntrl-elec) and 1 8531536 (panel-cntl), used 1 8194001 (LINK) from stock"
Near San Antonio, TX 78207
Jesus C.
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRF325SDHZ01 Installed new drawer. No further issues. Job complete.
Near San Antonio, TX 78261
Ezequiel V.
Job Details: 04/10/2020
OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS01 Checked oven found no loose connection no broken wires no issues with oven. Wall out let is loose. No error codes found during testing or operation job complete.
Near San Antonio, TX 78209
Colton B.
Job Details: 04/10/2020
THIN-TWIN 24' LE WHIRLPOOL LTE5243DQ3 Issue was no drain washer. As I was taking panel off I saw a wire arc. Found shorted out wire that might have shorted out timer as well. Needs new wire harness and timer to resolve issue. Customer declined repair.
Near Boerne, TX 78015
Tommy B.
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Customer stated that the issue is that the unit is not cooling. Found both the freezer and refrigerator section to be completely warm. Compressor fan is functional, the compressor is extremely hot to the touch despite not being on. Ordering a new compressor to resolve sealed system issue.; ordrng 1 W11209866 (compressor) and 1 WPW10143759 (dryer)"
Near San Antonio, TX 78229
Ezequiel V.
Job Details: 04/10/2020
DRYER AMANA NED4655EW1 "Checked dryer found dryer not powering on. Checked for voltage at wall from L1 to L2 was receiving 240VAC, when checking L1 to ground 10VAC found same with L2. Checked dryer voltage received same reading. Spoke to tenants roommate advised him on getting an electrician to take a look at the out. Left voicemail of diagnostics for home owner. Job complete."
Near Windcrest, TX 78239
Ezequiel V.
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Checked refrigerator found all lights not working. Pressed light switch multiple times lights came on switch is working intermittent. Also found lights burnt out in freezer ordering light assembly and light switch to resolve issue.; ordrng 1 2219875 (light switch) and 1 W10515057 (light board)
Near Fredericksburg, TX 78624
Shawn W.
Job Details: 04/10/2020
ICEMAKER (STANDA KITCHENAID KUIX505ESS2 Found issue to be a reduction in water flowing into the unit. Believe issue to be related to water flow or pressure. Maintenance will conduct review of home and if issue persists reschedule us. Called Techline spoke to a Kathy SR7727556408
Near San Antonio, TX 78244
Ezequiel V.
Job Details: 04/10/2020
RANGE WHIRLPOOL WFG320M0BS3 Checked range found range spark module not operating. Good flow of gas through range. Ordering spark module to resolve issue. Also ordering control board just in case.; ordrng 1 6610341 (spark module) and 1 W10841330 (cntrl-elec)
Near Bulverde, TX 78163
Colton B.
Job Details: 04/10/2020
MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 Customer issue is that the screen freezes and microwave will not turn off. Ordering new control board and UI panel to resolve issue. ; ordrng 1 W11261167 (CONTROL) and 1 W11297728 (CONSOLE )
Near San Antonio, TX 78209
Jesus C.
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed new led module. All lights are working. Icemaker not producing ice still. Tested icemaker. Good harvest. No water to tray. Fill tube is frozen. 120 going to fill tube heater. Will need to replace fill tube and use permanent gum to seal any leaks around tube. ; ordrng 1 212643 (sealer-gum) and 1 W10706850 (heater)
Near Boerne, TX 78015
Douglas H.
Job Details: 04/10/2020
WASHER MAYTAG MHW8200FW0 Unit door locked and humming. Found issue to be clogged drain pump. Also found door latch was damaged. Removed clog from drain pump and replaced door latch to resolve all issues. Unit testing good now no further issues at this point. Yes to survey and leave behind.
Near Bulverde, TX 78163
Colton B.
Job Details: 04/10/2020
RANGE WHIRLPOOL WGG745S0FS02 Issue is that no gas is running to ignite burner or oven. Unplugged unit and plugged it back in. Unit now works. Builder states that it’s done that before then stops working again. I’m ordering a new control board as a long term fix for the issue. Item is out of stock.; ordrng 1 W10878844 (CONTROL )
Near Kingsville, TX 78363
Adam
Job Details: 04/10/2020
WASHER WHIRLPOOL WTW5000DW2 Inspection of unit shows error code for off balance load. Further inspection of unit shows unit sitting on floor that will be incredibly hard for customer to level concrete has shifted out of place. Advise customer to level unit to best of his abilities with either shims or different location. Also advise customer on correcting low techniques as well as soap distribution. Issue resolved
Near San Diego, TX 78384
Adam
Job Details: 04/10/2020
RANGE WHIRLPOOL WFC150M0EW3 Inspection of unit shows no error code but unit is getting proper voltage from the harness. Checking voltage readings from control board shows not receiving correct power. Replace control board to resolve issue. Replaced board tested unit issue resolved
Near San Antonio, TX 78207
Jesus C.
Job Details: 04/10/2020
MW-HOOD COMBO WHIRLPOOL WMH31017HW2 Installed new control. Tested unit. Good power from board. Fan motor still not running. Will need to replace motor. ; ordrng 1 W11252443 (motor-fan)
Near Corpus Christi, TX 78410
Adam
Job Details: 04/10/2020
DRYER SAMSUNG DV365ETBGWR/A3 Part# motor DC31-00055G. 7003709427 reference number for Samsung tech line. Customer complaint of unit not starting but control board powering up. Had to call tech line for Samsung to troubleshoot issue after taking several Vault readings was determined that motor has gone out. Samsung supplied part number for motor above. Gave customer a quote for parts and labor. Customer has declined further service. Unit was out of warranty customer was charged 105+ tax for diagnostic service.
Near Corpus Christi, TX 78411
Adam
Job Details: 04/10/2020
WASHER WHIRLPOOL WFW6620HC0 As per Service pointers instruction there was no power to control board LED not lit. Instructions were to replace control board. Replace control board tested unit issue resolved
Near San Antonio, TX 78258
Jim G.
Job Details: 04/10/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 Other part was not sent. Needed both freezer drawer and lighted shelf. My error. ; schdld next appmnt for 4/13 MON !
Near Corpus Christi, TX 78412
Adam
Job Details: 04/10/2020
DRYER WHIRLPOOL WED4850HW0 Inspection of unit shows dryer in excellent working condition proper voltage correct temperatures. Customer was having complaint of long drive times. Inspection of dryer hose and outside vent show large amounts of blockage. Clean blockage to the best of my abilities but did inform customer she would have to contact a professional plumber to resolve issue with clogged pipe. Issue resolved
Near Salem, VA 24153
Uriah B.
Job Details: 04/10/2020
DRYER WHIRLPOOL WED4815EW1 Found improper electrical. Cx to call electrician.
Near Catawba, VA 24153
Uriah B.
Job Details: 04/10/2020
DRYER WHIRLPOOL WED4815EW1 Found improper electrical. Cx to call electrician.
Near San Antonio, TX 78245
Christian G.
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Issue stated by customer: fridge had ice buildup near diffuser. Doors a bit uneven, re leveled to ensure proper seal around door. Found diffuser not responding in diagnostics. Ordering diffuser and support to resolve issue.; ordrng 1 W11236851 (diffuser) and 1 WPW10457601 (support)"
Near Roanoke, VA 24018
Uriah B.
Job Details: 04/10/2020
BTM FRENCH DOOR- WHIRLPOOL WRX735SDBM04 Icemaker noisy and getting stuck as it rotates through harvest. Replaced icemaker with stock. ; used 1 W10882923 (ICEMAKER) from stock
Near Fredericksburg, TX 78624
Shawn W.
Job Details: 04/10/2020
REFRIGERATOR JENNAIR JS42NXFXDE01 Found lights out in the freezer section along with one light out in fridge section. Ordering led module to resolve issue. Collected service call.; ordrng 2 W10908166 (module)s
Near Salem, VA 24153
Uriah B.
Job Details: 04/10/2020
DRYER ROPER RED4516FW0 Checked wire harness connections. Found unit heating. Replaced tie on vent.; used 1 WP8567668 (TIE) from stock
Near San Antonio, TX 78255
Shawn W.
Job Details: 04/10/2020
REFRIGERATOR KITCHEN AID KBSD608ESS00 Customer stated the unit is leaking water at the bottom of the fridge. Found issue to be a leaky water valve. Ordering new valve to resolve issue.; rqstng P&A on 1 WPW10159842 (valve-inlt)
Near Helotes, TX 78023
Douglas H.
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "ESTIMATE ONLY! Customer stated unit not cooling, found unit cooling properly, then customer stated it started to defrost then when they changed the temp it started working again. Also water in base of refrigerator compartment and water dripping from ice maker. Ran diagnostics testing to check unit. Found first issue to be ice box fan not running, would need adapter kit, then cooling issue was caused by the UI not receiving temps properly. The water in fridge compartment caused by a slight bow in drip pan. Quoted 867.15 for P&L plus tax. Customer wanted as estimate. ; rqstng P&A on 1 W10836964 (pan-drip) and 1 W10864519 (adapter) and 1 W11330971 (UI), states that autho needed"
Near San Antonio, TX 78256
Shawn W.
Job Details: 04/10/2020
WASHER WHIRLPOOL WFW5620HW0 Found that the washer has a small leak. Unit will need a new below with clamps. Parts ordered.; ordrng 1 W11266654 (clamp) and 1 W11314648 (bellow) and 1 W11314649 (clamp)
Near San Antonio, TX 78254
Christian G.
Job Details: 04/10/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Issue stated by customer: unit cooled for a short while then started warming up again. Found evap fans blowing at 45 degrees. Unit has ice buildup again down by evap fan. Unit tested good in all diagnostic tests. Confirmed tests again through Techline. Techline rescommends clearing ice build up again and checking for any air infiltration, cracks in liner, or holes by water reservoir as well as a full defrost of unit. Techline also sending out sealed system tech to make sure correct refrigerant levels were sent through compressor valve steps.#7727557974; O-emld tckt"
Near Helotes, TX 78023
Christian G.
Job Details: 04/10/2020
DISHWASHER KITCHENAID KDTE334GPS0 Issue stated by customer: Unit not drying properly. Found unit vents on front fascia obstructed. Ordering front panel to resolve issues.; ordrng 1 W11165143 (panel)
Near Victoria, TX 77904
Michael
Job Details: 04/10/2020
DRYER MAYTAG MED6630HW0 "Complaint, dryer not heating, no error codes, ran a diagnostics test, test past, the drum was hot. Ran appliance on different settings and it wasn’t getting very hot. Ordered thermostats and heat element just in case.; ordrng 1 280148 (cutoff-tml) and 1 WP3387747 (element) and 1 WP8557403 (thrmst-fix)"
Near Corpus Christi, TX 78412
Adam
Job Details: 04/10/2020
RANGE AMANA ACR4303MFW3 Inspection of unit shows error code F30E0. Replace control board and oven sensor to resolve issue.; ordrng 1 W10181986 (sensor) and 1 W10837800 (cntrl-elec)
Near Cave Spring, VA 24018
Uriah B.
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Unit is not cooling at all. Needs recharge, compressor, evaporator, dye drier. ; ordrng 1 W10507884 (compressor) and 1 W11179385 (drier-tube) and 1 WP2188823 (evaporator)"
Near Cave Spring, VA 24018
Uriah B.
Job Details: 04/10/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 W10712395Kit is at Tribles Roanoke. May try to stop by later today depending on schedule. ; ordrng 1 W10712395 (adjuster)
Near Jacksonville, AR 72076
Doug M.
Job Details: 04/10/2020
KITCHEN AMANA ACR4303MFS3 "Inspected unit found f1e0 error code,found not all key functions working on oven control,diagnosed to need oven control; ordrng 1 W11297545 (cntrl-elec)"
Near San Antonio, TX 78252
Justin
Job Details: 04/09/2020
WASHER WHIRLPOOL WTW5000DW3 "Running calibration on unit, ran diagnostics. Ran high spin, unit is balanced. Went over load procedures with customer."
Near San Antonio, TX 78257
Tommy B.
Job Details: 04/09/2020
WASHER WHIRLPOOL WFW6620HC0 Last visit tech found damaged bellow. Replaced a new bellow to correct leaking. Ran automatic test cycle. Unit testing good now with no further issues.
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 04/09/2020
WASHER WHIRLPOOL WFW5620HW0 Replaced control board on washer due to loss of power. Checked for error codes in diagnostics none found. Unit is working as designed job complete.
Near San Antonio, TX 78261
Jim G.
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced filter housing.
Near Schertz, TX 78154
Steven G.
Job Details: 04/09/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Checked dishwasher found blemish on front door, replaced door checked operation unit working normal now"
Near San Antonio, TX 78252
Justin
Job Details: 04/09/2020
MW-HOOD COMBO WHIRLPOOL WMH31017HB4 "Replaced secondary interlock, unit is working as designed now."
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 04/09/2020
REFRIGERATOR JENN-AIR JFFCC72EFS00 Checked refrigerator ice maker found units ice maker stopped mid harvest. Attempted to complete cycle manually no luck. Replaced ice maker ran harvest and fill no issues. Spoke to Jenn air about authorization unit is covered. Job complete.
Near San Antonio, TX 78238
Richard G.
Job Details: 04/09/2020
WASHER WHIRLPOOL WTW7500GC0 "Customer complaint is that the unit is not spinning. Entered diagnostics and found error code F0E3 overload, F7E8 motor stator over temperature, F2E1 UI stuck button. Cleared error codes and ran automatic test. All steps passed. Per tech sheet, performed service calibration to calibrate water level and loadsize detection. No mechanical friction on drive mechanism or basket (itemsbetween basket and tub). Was unable to repeat issue. Tested to complete. Unit is good to go. If called back, should order motor W10754158 and gearcase W10811956 and clutch W10754448. Will need preauthorization if parts needed."
Near San Antonio, TX 78204
Jesus C.
Job Details: 04/09/2020
WASHER WHIRLPOOL WFW5620HW0 Water leaking from bottom of door. Replaced bellow. No further issues. Tested to complete.
Near San Antonio, TX 78247
Ezequiel V.
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Replaced fan motor, harness and air diffuser on refrigerator. Unit is working as designed. No error found during testing and operation. Job complete."