Near Victoria, TX 77905
Michael
Job Details: 02/27/2020
WASHER WHIRLPOOL WFW5090JW0 "F13,F24, error codes, unable to complete the diagnostics. Drain pump and lid lock are working properly, ordered CCU per service pointer, went ahead and ordered lid lock and drain pump just in case.; ordrng 1 W11035628 (latch) and 1 W11046209 (pump-water) and 1 W11334605 (CCU TIMER)"
Near Portland, TX 78374
John L.
Job Details: 02/27/2020
REFRIGERATOR WHIRLPOOL WRT348FMES00 "Inspected unit, found compressor has gone out and can smell Freon coming from evaporator. Evaporator most likely has leak. Replace to resolve these issues; ordrng 1 W10570565 (evaporator) and 1 W10575980 (compressor)"
Near Corpus Christi, TX 78411
John L.
Job Details: 02/27/2020
REFRIGERATOR KITCHEN AID KSC24C8EYP02 "No parts needed, issue was not with tubing. Found washer ring in filter was not setting in grove and not making proper seal. Readjusted ring tested afterwards, issue resolved."
Near Corpus Christi, TX 78414
Adam
Job Details: 02/27/2020
OVEN KITCHENAID KODE500ESS04 Install components calibrated temperatures issue resolved.
Near Victoria, TX 77905
Michael
Job Details: 02/27/2020
WASHER WHIRLPOOL WFW95HEDW0 "Installed new trap, the appliance is working normal"
Near Kingsville, TX 78363
Adam
Job Details: 02/27/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed components tested unit issue resolved
Near Portland, TX 78374
John L.
Job Details: 02/27/2020
WASHER MAYTAG MVWB835DW4 "Inspected unit, found door has broken and hinge causing issues with door closing keeping unit from liking. Replace door and hinges to resolve this issue; ordrng 1 W10594153 (lid hinge) and 1 W10594154 (hinge lid) and 1 W10787878 (latch) and 1 W11259006 (lid)"
Near Kingsville, TX 78363
Adam
Job Details: 02/27/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed components tested unit issue resolved
Near Corpus Christi, TX 78411
John L.
Job Details: 02/27/2020
REFRIGERATOR KITCHEN AID KSC24C8EYP02 "No parts needed, issue was not with tubing. Found washer ring in filter was not setting in grove and not making proper seal. Readjusted ring tested afterwards, issue resolved."
Near Victoria, TX 77905
Michael
Job Details: 02/27/2020
WASHER WHIRLPOOL WFW5090JW0 "F13,F24, error codes, unable to complete the diagnostics. Drain pump and lid lock are working properly, ordered CCU per service pointer, went ahead and ordered lid lock and drain pump just in case.; ordrng 1 W11035628 (latch) and 1 W11046209 (pump-water) and 1 W11334605 (CCU TIMER)"
Near Victoria, TX 77905
Michael
Job Details: 02/27/2020
WASHER WHIRLPOOL WFW95HEDW0 "Installed new trap, the appliance is working normal"
Near Victoria, TX 77901
Michael
Job Details: 02/26/2020
WASHER WHIRLPOOL MHW5500FW1 "Installed panel control, performed a diagnostics test, completed with no issues or error codes. The UI and appliance are working normal"
Near Robstown, TX 78380
Adam
Job Details: 02/26/2020
DRYER AMANA NED4655EW1 Install components tested unit issue resolved
Near Corpus Christi, TX 78415
Adam
Job Details: 02/26/2020
WASHER MAYTAG MVWB765FW1 Unit is out of warranty. Customer was charged a diagnostic fee of 105 Plus tax. Air code for unit came out as lid lock failure. And water hazard. Manual testing of lid lock shows failure every time. Cannot advance the unit into agitate or spin without lid lock working. Customer has declined any further repairs on unit.
Near Victoria, TX 77905
Michael
Job Details: 02/26/2020
DISHWASHER WHIRLPOOL WDF330PAHW2 "The appliance powers on but the customer says it doesn’t start to wash. Put into diagnostics and there were no error codes, the diagnostics test completed with no issues or error codes, appliance is working normal. I started a wash cycle to confirm the wash cycle would start, started with no issues, the appliance is working normal."
Near Goliad, TX 77963
Michael
Job Details: 02/26/2020
WASHER MAYTAG MVWB765FW3 "F7E9,F2E1 error codes, cleared error codes. Tested the lid lock which is working normal, attempted to calibrate the appliance but the rotor was stuck and not grabbing the basket. Turned off the appliances and unplugged it, I was able to take it out of jam from underneath, also unplugged the harness from underneath and plugged them back in. Plugged the appliance in and was able to calibrate and perform a diagnostics test, completed with no issues or error codes, also tested the spin cycle on manual test twice to confirm the issue didn’t repeat itself, the appliance is working normal."
Near Robstown, TX 78380
Adam
Job Details: 02/26/2020
WASHER WHIRLPOOL WTW5000DW2 Install components calibrated unit ran verification cycle. All functions work as designed. Worth noting customer has not resolved any of the previous issues I stated with the waterline or the drain line. Also customer is using non-high-efficiency powdered detergent.
Near Corpus Christi, TX 78412
Adam
Job Details: 02/26/2020
WASHER AMANA NTW4516FW3 No error codes found. calibrated unit ran verification cycle no issues with the unit. Customer was concerned because of amount to play on the agitator. Inspection of agitator shows perfectly good working conditions play is normal
Near Kingsville, TX 78363
Adam
Job Details: 02/26/2020
WASHER WHIRLPOOL CAE2745FQ1 Install components tested unit issue resolved. Unit is a commercial washer and parts are covered.
Near Alice, TX 78332
Adam
Job Details: 02/26/2020
COOKTOP KITCHENAID KICU500XSS00 Inspection of unit shows thermal fuse has blown out for the unit. Customer has made the decision to repair the unit himself. Issue resolved. Job should be charged as double labor
Near Portland, TX 78374
John L.
Job Details: 02/26/2020
WASHER WHIRLPOOL WTW4816FW2 "Inspected unit, found that seal on gearcase has gone bad. Gearcase and belt shield covered in oil. Gearcase will need to be replaced to resolve this issue.; ordrng 1 W10006384 (belt) and 1 W10721967 (drive pulley) and 1 W10870910 (gearcase)"
Near Radford, VA 24141
Uriah B.
Job Details: 02/26/2020
OVEN WHIRLPOOL WOC54EC7HS00 Installed control and UI console. UI console is the wrong trim color. Need to order stainless steel color. Order from Upper Marlboro: W11367329. Console. ; ordrng 1 W11367329 (UI)
Near Meyersville, TX 77974
Michael
Job Details: 02/26/2020
DISHWASHER WHIRLPOOL WDT720PADM1 "Installed panel control, ran a diagnostics test, completed with no issues or error codes, the appliance is working normal"
Near Portland, TX 78374
John L.
Job Details: 02/26/2020
WASHER WHIRLPOOL WTW8040DW0 "Installled housing, tested. No more leak. Issue resolved."
Near Port O'Connor, TX 77982
John L.
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRT348FMEW00 Unable to install board due to board received did no match connectors in unit. Will need new board to resolve.; ordrng 1 W10855785 (harns-wire) and 1 W10866518 (cntrl-elec)
Near Rockport, TX 78382
John L.
Job Details: 02/26/2020
DISHWASHER AMANA ADB1400AGW1 "Inspected unit, ran diagnostics. Received a F4E3 motor failure. Motor not powering on and not getting voltage to run. Replace motor and control to resolve issue.; ordrng 1 W10428217 (dispenser assy) and 1 W10834731 (cntrl-elec) and 1 W10837402 (pump&motor)"
Near Aransas Pass, TX 78336
John L.
Job Details: 02/26/2020
DRYER AMANA NED4655EW1 "Inspected unit, found issue with thermostat on dryer. Replace to resolve.; ordrng 1 3387134 (thermostat) and 1 W10745655 (timer)"
Near Port Aransas, TX 78373
John L.
Job Details: 02/26/2020
DISHWASHER WHIRLPOOL WDTA50SAHN0 "Installed components, issue has been resolved."
Near Victoria, TX 77904
Michael
Job Details: 02/26/2020
RANGE WHIRLPOOL WFG525S0JS0 "Installed side panel and put backi in place, the appliance is working normal"
Near Victoria, TX 77904
Michael
Job Details: 02/26/2020
WASHER MAYTAG MVWX655DW1 "Installed new control, calibrated and performed a diagnostics test, completed with no issues or error codes, appliance is working normal"
Near Victoria, TX 77904
Michael
Job Details: 02/26/2020
ICEMAKER KITCHENAID KUIC15NLTS "The water level sensor was corroded, also water wasn’t circulating through the water evaporator. Ordered sensor and water valve.; ordrng 1 WPW10217917 (valve) and 1 WPW10548509 (sensor)"
Near Victoria, TX 77901
Michael
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Installed ice maker, tested , it’s rotating and calling for water. Ice maker and appliance are working normal"
Near Port Aransas, TX 78373
John L.
Job Details: 02/26/2020
WASHER MAYTAG MVWB965HC0 "Installed components, unit still not functioning correctly. Contacted Techline spoke with Ed, explained issues. Techline suggesting to check for voltage to shifter at board. Call dropped due to poor signal. Board is outputting 120v to shifter. Attempted to get Techline back on line. Spoke with TJ, explained issues and finding. Techline determined that new gearcase was possibly defective and would need to replace. Customer may have issues waiting for new part. Will order to resolve.SR#7727230695; ordrng 1 W10006491 (gearcase) and 1 W10006494 (slider) and 1 W10275082 (slider) and 1 W10447975 (slider)"
Near Corpus Christi, TX 78410
Adam
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Customer complaint of bottom icemaker not producing ice. Inspection of unit shows shut off arm was stuck in off position. Reposition arm tested unit issue resolved
Near Corpus Christi, TX 78410
Adam
Job Details: 02/26/2020
WASHER MAYTAG MVWC465HW0 Testing of unit shows error code for Long fill no Fill. Replaced water valve from pre-ID. Calibrated and tested unit issue resolved
Near Cave Spring, VA 24018
Uriah B.
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Cx Unavailable reschedule for Monday afternoon. ; schdld next appmnt for 3/2 MON 12-4
Near Cave Spring, VA 24018
Uriah B.
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "4.6k ohms17.2k ohmsUnit making ice. Damper works in diagnostics. Per techline, reading should be about 8k ohms at 32. Thermistor reading around 5k ohms.Per techline, replace thermistor. Cut off metal clip.SR 7727233303; ordrng 1 W10316760 (thermistor)"
Near Roanoke, VA 24018
Uriah B.
Job Details: 02/26/2020
WASHER WHIRLPOOL WFW5620HW0 F5e4F5e2F0e5Cx experiences lock errors and found codes above. Needs main ACU and will order lock as well to have. W11316250. LatchW11322903. Control. ; ordrng 1 W11322903 (cntrl-elec)
Near Cave Spring, VA 24018
Uriah B.
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Cx Unavailable reschedule for Monday afternoon. ; schdld next appmnt for 3/2 MON 12-4
Near Cave Spring, VA 24018
Uriah B.
Job Details: 02/26/2020
SXS 26'&#03 WHIRLPOOL WRS571CIDW00 Icemaker knocking and not com0eting harvest. Replaced icemaker. All checks ok. ; used 1 W10873791 (IM) from stock
Near Roanoke, VA 24012
Uriah B.
Job Details: 02/26/2020
DRYER WHIRLPOOL MED5630HC0 "64.2k13.8kPer techline. Checked moisture sensor circuit. Checked good. Grounded the chassis to the water valve of the washing machine supply on house side. Cx to run and observe. Per techline, if grounding doesn’t not fix it, they have no more recommendations. SR7727236398; used 1 14GAW (WIRE) from stock"
Near Victoria, TX 77904
Michael
Job Details: 02/24/2020
WASHER WHIRLPOOL WFW92HEFW "Installed dispenser assembly and sensor, tested the appliance , it’s dispensing soap and working normal."
Near Victoria, TX 77904
Michael
Job Details: 02/24/2020
WASHER WHIRLPOOL WTW7300DW0 "F9E1,F0E3,F0E5,F9E2,F2E1, cleared error codes. Sucked out enough water with shop vac to replace the drain pump, also installed the inlet valve, it wasn’t necessary to change out the suspension rods. Calibrated and performed a diagnostics test, completed with no issues or error codes, appliance is working normal"
Near Victoria, TX 77904
Michael
Job Details: 02/24/2020
WASHER WHIRLPOOL WTW5000DW3 "F8E1 error, cleared error code, tested the inlet valve, it’s working normal. Calibrated and performed a diagnostics test, completed with no issues or error codes, appliance is draining and working normal"
Near Portland, TX 78374
John L.
Job Details: 02/24/2020
RANGE WHIRLPOOL WFE505W0HZ1 "Customer stated the unit is working, so service is no longer needed. Will keep an eye on unit in the meantime if failure occurs again."
Near Victoria, TX 77904
Michael
Job Details: 02/24/2020
WASHER WHIRLPOOL WTW4816FW2 "No error codes, calibrated and performed a diagnostics test, completed with no issues or error codes, appliance is working normal"
Near Port O'Connor, TX 77982
Michael
Job Details: 02/24/2020
RANGE FRIGIDAIRE LFGH3054UFA "Found the control was bad, when I went to install new control the overlay was missing, ordered part and put appliance back together, the customer paid service fee; ordrng 1 316419380 (OVERLAY)"
Near Victoria, TX 77905
Michael
Job Details: 02/24/2020
WASHER WHIRLPOOL WFW5090JW0 "The door was locked on arrival, manually unlocked and put into diagnostics and the drain pump kept coming on for 10 minutes and shut off, I was able to see error code F24. Removed drain pump filter and sucked some water out with shop vac and there was also a lot of soap inside, sucked out as much as I could, kept trying to run a diagnostics test but drain pump kept coming on for 10 minutes and shut off. I called tech line and spoke with Dave and explained what was going on SR 7727210424. He said that the error code is an overflow issue, said if there is soap in in the drain filter, there is soap in other places also, causing the issue. He advised to tell the customer to run a clean cycle with afresh tablets, to clean all the lines out and then go from there."
Near Portland, TX 78374
John L.
Job Details: 02/24/2020
WASHER WHIRLPOOL WTW4816FW2 "Installed latch, recalibrated unit. Issue has been resolved."
Near Corpus Christi, TX 78418
Adam
Job Details: 02/24/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Install components tested unit issue resolved.
Near Corpus Christi, TX 78418
Adam
Job Details: 02/24/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Inspection of unit shows no abnormal functions or sounds. There is a slight humming sound when the compressor turns on but goes away after just a second. I did explain to customer that your fridge will be making some noises that are considered normal operating functions. Issue resolved
Near Corpus Christi, TX 78412
Adam
Job Details: 02/24/2020
WASHER WHIRLPOOL WTW5000DW2 Upon entering laundry room it was very apparent that there is a large roach infestation in the home/washing machine. Inspection of unit shows roach eggs/egg sacs floating in bottom of washing machine. Advise customer that with this kind of infestation your warranty has been voided. Issue resolved
Near Corpus Christi, TX 78411
Adam
Job Details: 02/24/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived at customers location and checked parts made an error when ordering parts Silla Noyd was ordered instead of dispenser motor. I did speak with customer she was very understanding explain to her that I would be re-ordering the part and trying to get back for a sooner install. Order dispenser motor to resolve issue; ordrng 1 W10317991 (ice disp augur motor)
Near Corpus Christi, TX 78415
Adam
Job Details: 02/24/2020
WASHER MAYTAG MVWB765FW3 Inspection of unit shows no error codes. But there is a loud popping during wash cycle. Unit will need rotor stater clutch and gear case to resolve issue. Customer is unsure if they wish to have unit rebuilt or will be returning to retailer. I told customer that is fine and it would be his decision gave him contact information to schedule a return visit if that’s what he decides to do. Issue resolved. Following parts or what would be needed W11134159 gear case. W10897050 stater. W10817398 clutch. W10897040 rotor. W10821990 agitator.
Near Robstown, TX 78380
Adam
Job Details: 02/24/2020
WASHER MAYTAG MVWB865GW0 Install components calibrated unit ran verification cycle issue resolved
Near Corpus Christi, TX 78411
John L.
Job Details: 02/24/2020
REFRIGERATOR KITCHEN AID KSC24C8EYP02 "We’re supposed to have other hose hose for this unit as well, unable to make repairs as needed without other hose.; ordrng 1 WPW10279882 (tube-water)"
Near Port Aransas, TX 78373
John L.
Job Details: 02/24/2020
REFRIGERATOR MAYTAG MFI2269FRZ03 "Installed compressor, charged unit. Holding pressure and is now cooling. Issue resolved"
Near Corpus Christi, TX 78404
John L.
Job Details: 02/24/2020
WASHER AMANA NTW4516FW3 "Agitator loose on machine, teeth on gearcase shaft worn as well. Also washer not dispensing cold water. Replace valves. Will need to replace gearcase and agitator to resolve this issue. ; ordrng 1 3348117 (sub 285565) and 1 W10003790 (screw) and 1 W10870910 (gearcase) and 1 W11101906 (valve)"
Near Christiansburg, VA 24073
Uriah B.
Job Details: 02/24/2020
FREEZER KITCHENAID KRMF706ESS01 Replaced led control and lights are working fine now.
Near Elliston, VA 24087
Chris S.
Job Details: 02/24/2020
RANGE WHIR WEE730H0DS0 I installed the switch and checked operations. All operations check ok.
Near Christiansburg, VA 24073
Chris S.
Job Details: 02/24/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 The ice production is very slow. The freezer temperature is at 2 degrees. There is also a lot of noise when dispensing water. Customer complaint was that the water was slow at the dispenser. I found the water valve was almost turned shut. I opened the water valve. Customer will observe. ; ordrng 1 W10882923 (icemaker) and 1 W11227371 (spigot)
Near Roanoke, VA 24017
Chris S.
Job Details: 02/24/2020
RANGE WHIRLPOOL WEG750H0HV0 The outer glass is shattered. Will order and replace the outer door glass. ; ordrng 1 W11107401 (glass-door)
Near Salem, VA 24153
Chris S.
Job Details: 02/24/2020
ICEMAKER WHIRLPOOL WRS586FLDM01 The hinge point at the top of the door is broken. ; rqstng P&A on 1 LW10637748 (dor-fip)
Near Roanoke, VA 24017
Chris S.
Job Details: 02/24/2020
OVEN WHIRLPOOL WFE550S0HZ1 The fan was not running true. Customer had head it ticking. Installed fan blade from tribles and checked operation. All operations check ok. ; pckd up 1 W10758272 (fan-convct)
Near Roanoke, VA 24015
Chris S.
Job Details: 02/24/2020
WASHER MAYTAG MVWB865GW0 F7E0 F9E1 drain pump was humming but wasn’t pumping. I cleared drain pump and checked operations. All operations check ok. I secured drain hose with wire tie. ; used 1 WP8567668 (WIRE TIE) from stock
Near Christiansburg, VA 24073
Uriah B.
Job Details: 02/24/2020
RANGE WHIRLPOOL WFE714HLAS0 Loose connection at terminal block. Lost right leg.WPW10245259. . Block terminalWP7103P027-60. Nut x2 LaborCx needs to have four prong cord at home at time of service. Cx to decide.
Near Roanoke, VA 24012
Chris S.
Job Details: 02/24/2020
RANGE WHIRLPOOL wfe525s0jz0 I installed the console cover and checked operation. All operations check ok.
Near Daleville, VA 24083
Uriah B.
Job Details: 02/24/2020
RANGE WHIRLPOOL WFE550S0HZ1 Replaced control board. All checks ok.
Near Cave Spring, VA 24018
Uriah B.
Job Details: 02/24/2020
OVEN KITCHENAID KSEB900ESS0 Reached cooling fan and control board. All checks ok. Cx to observe.
Near Radford, VA 24141
Uriah B.
Job Details: 02/24/2020
MICROWAVE JENN-AIR JMW2430DS01 Unit is now giving communication error and sometimes the Mw light will not turn on. Needs interlock%; ordrng 1 W10815465 (cntrl-elec)
Near Portland, TX 78374
John L.
Job Details: 02/21/2020
WASHER WHIRLPOOL WTW8040DW0 "Ran diagnostics and pull F3E2 inlet temp fault code, nothing else. Ran valves for an extended period of time, was able to get unit to leak. Found issue to be with valves and housing. Will need to replace to resolve this. Customer wanting part overnighted, and fixed by tomorrow.; rqstng P&A on 1 W10632533 (housing)"
Near Victoria, TX 77904
Michael
Job Details: 02/21/2020
RANGE WHIRLPOOL WEGA25H0HZ0 "F1E1,F3E0, cleared error codes, turned breaker off for 1 minute and turned breaker back on, tried the bake selections didn’t solve the issue, gave same error codes. Control needs to be replaced, ordered control and temperature sensor ; ordrng 1 W11205353 (cntrl-elec) and 1 WPW10181986 (sensor)"
Near Victoria, TX 77904
Michael
Job Details: 02/21/2020
REFRIGERATOR WHIRLPOOL WRT348FMEB00 "The customer said the appliance was leaking water, remove back cover, no visual leaks. Cycled the ice maker and water was shooting out from the refrigerator hose at inlet valve. Hose wasn’t locked in properly, removed the hose and put back in place, it locked in place. Cycled the ice maker again, no water shooting out, appliance is working normal"
Near Portland, TX 78374
John L.
Job Details: 02/21/2020
WASHER WHIRLPOOL WTW8040DW0 "Ran diagnostics and pull F3E2 inlet temp fault code, nothing else. Ran valves for an extended period of time, was able to get unit to leak. Found issue to be with valves and housing. Will need to replace to resolve this. Customer wanting part overnighted, and fixed by tomorrow.; rqstng P&A on 1 W10632533 (housing)"
Near Victoria, TX 77904
Michael
Job Details: 02/21/2020
RANGE WHIRLPOOL WEGA25H0HZ0 "F1E1,F3E0, cleared error codes, turned breaker off for 1 minute and turned breaker back on, tried the bake selections didn’t solve the issue, gave same error codes. Control needs to be replaced, ordered control and temperature sensor ; ordrng 1 W11205353 (cntrl-elec) and 1 WPW10181986 (sensor)"
Near Victoria, TX 77904
Michael
Job Details: 02/21/2020
REFRIGERATOR WHIRLPOOL WRT348FMEB00 "The customer said the appliance was leaking water, remove back cover, no visual leaks. Cycled the ice maker and water was shooting out from the refrigerator hose at inlet valve. Hose wasn’t locked in properly, removed the hose and put back in place, it locked in place. Cycled the ice maker again, no water shooting out, appliance is working normal"
Near Victoria, TX 77905
Michael
Job Details: 02/21/2020
WASHER WHIRLPOOL WFW95HEDW0 "Customer said the appliance was leaking water, no visual leaks. Activated the ice maker and water was shooting out from the inlet valve when it called for water, the hose was not locked in properly. Removed the refrigerator water hose from the inlet insert and put it back in place. Cycled the ice maker again, no water shooting when it called for water, the appliance is working normal"
Near Victoria, TX 77901
Michael
Job Details: 02/21/2020
REFRIGERATOR WHIRLPOOL GZ25FSRXYY "This is a Spanish speaking customer, explained to the customer she would need to pay the service fee and she said she had told them she would put it on her Lowe’s account, advised her that’s not how it worked. She refused service."
Near Victoria, TX 77905
Michael
Job Details: 02/21/2020
WASHER MAYTAG MHW5630HC0 "The customer called back and said she started a wash load and when it got to the spin cycle it wash making a loud banging noise, the appliance is working normal, quiet and smooth with nothing in it. I asked the customer to to bring me a load of clothes and put them on spin cycle, it started making a loud banging noise, removed back panel, tub was installed properly. Put the appliance on spin cycle, the tub was not hitting anywhere I could see, the loud noise is coming from inside the tub. Called and spoke with Mark at whirlpool tech line SR 7727199828, he said the that it seems like a defective tub and to replace with another one, said if the customer wasn’t happy with to give them customer service number, ordered tub/drum assembly ; ordrng 1 W11287253 (TUB DRUM ASSEMBLY )"
Near Victoria, TX 77905
Michael
Job Details: 02/21/2020
WASHER WHIRLPOOL WFW95HEDW0 "Customer said the appliance was leaking water, no visual leaks. Activated the ice maker and water was shooting out from the inlet valve when it called for water, the hose was not locked in properly. Removed the refrigerator water hose from the inlet insert and put it back in place. Cycled the ice maker again, no water shooting when it called for water, the appliance is working normal"
Near Freer, TX 78357
Adam
Job Details: 02/21/2020
DRYER WHIRLPOOL WED4616FW0 Inspection of unit shows good voltage but timer not advancing on its own. Replace timer and thermistors to resolve issue. Also heating element very thin and brittle almost to the breaking point.; ordrng 1 3387134 (thermostat) and 1 3977393 (thermal cut-off) and 1 3977767 (thermostat 221 deg) and 1 3977767 (thermostat 221 deg) and 1 W10436303 (timer) and 1 W10724237 (element)
Near Freer, TX 78357
Adam
Job Details: 02/21/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Sr#7727197673. After installation of parts unit would not power back on. Spoke with the tech line SR number above after several tests we targeted the issue and was determined that pantry control needs to be replaced. Ordering cover to resolve issue.; ordrng 1 W10834494 (cover)
Near , TX 78380
Adam
Job Details: 02/21/2020
DRYER AMANA NED4655EW1 Installed all components tested unit issue resolved no strange noises or sounds.
Near Corpus Christi, TX 78414
Adam
Job Details: 02/21/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Install components tested unit issue resolved. Advise customer of a 24 hour wait time before unit comes back to temperature.
Near Port Aransas, TX 78373
John L.
Job Details: 02/21/2020
WASHER MAYTAG MVWB965HC0 "Inspected unit, ran diagnostics and received a F7E5 shifter failure, tested spin and agitate. Found unit only agitates but will not shift to spin. Tested shifter, shifter does not have continuity. Also controls do not function as should replace both board and shifter to resolve this. Customer wants parts overnighted and repairs done the by tomorrow.; ordrng 1 W10817398 (clutch) and 1 W11196392 (cntrl-elec)"
Near Corpus Christi, TX 78412
John L.
Job Details: 02/21/2020
WASHER AMANA NTW4516FW3 "RaN diagnostics got a F0E2 oversuds error. Tub did have standing water, drain pump worked getting water out of tub. Unit did have a soapy residue after drain, was able to get rid of residue. Tested unit in spin to check for grinding sounds. Unit does have sound of friction. Either the gearcase or inner tub causing noise. Replace both to resolve ; ordrng 1 W10554251 (spin basket) and 1 W10721967 (drive pulley) and 1 W10870910 (gearcase)"
Near Corpus Christi, TX 78411
John L.
Job Details: 02/21/2020
REFRIGERATOR WHIRLPOOL WRF560SEYB05 "Inspected unit, found icemaker fell off. Placed icemaker back on."
Near Kingsville, TX 78363
Adam
Job Details: 02/21/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Sr# 7727202078. Inspection of unit shows everything in proper working order. Customer states unit has not dropped in temperature everything has stayed cold and frozen as intended. Spoke with tech line SR number above. Tech line states after inspection of unit it has been determined that source of Soot not coming from refrigerator. Issue resolved
Near Salem, VA 24153
Uriah B.
Job Details: 02/21/2020
WASHER MAYTAG MVWC465HW2 Valve not letting water in. Needs valve. ; ordrng 1 W11210459 (valve)
Near Roanoke, VA 24012
Uriah B.
Job Details: 02/21/2020
ELEC SLIDE-IN WHIRLPOOL GY397LXUS03 Bake element is broken. Needs new element. Policy adjust to cover labor. ; ordrng 1 WPW10310274 (elmnt-bake)
Near Roanoke, VA 24016
Uriah B.
Job Details: 02/21/2020
WASHER WHIRLPOOL WTW4816FW2 Valve leaking by. Replaced valve. ; used 1 W11210459 (VALVE) from stock
Near Roanoke, VA 24012
Uriah B.
Job Details: 02/21/2020
WASHER MAYTAG MVWB835DC3 F6e2Needs ACU and UI. ; ordrng 1 W11120178 (console) and 1 W11170706 (cntrl-elec)
Near Cave Spring, VA 24018
Uriah B.
Job Details: 02/21/2020
OVEN WHIRLPOOL WFE770H0FZ2 "Found wiring to terminal block incorrect and charred. Replaced terminal block and fixed wiring. ; used 1 W11226234 (WIRE HARNESS), and 1 WPW10245259 (TERMINAL BLOCK) from stock"
Near Bent Mountain, VA 24059
Uriah B.
Job Details: 02/21/2020
DISHWASHER MAYTAG MDB8989SHZ0 F2e1F5e1Ran test cycle and all checked ok. Cx to continue to observe.
Near Hot Springs Village, AR 71909
Doug M.
Job Details: 02/21/2020
ICEMAKER KITCHENAID KUIX305ESS1 "Inspected unit for not making ice, performed service diagnostics found 2 different issues,found recirculating pump not pump water over evaporator plate,found compressor not starting due to shorted start windings,diagnosed to need recirculating pump,compressor and evaporator,sealed system parts covered by manufacturer ; rqstng P&A on 1 W11325175 (RECIRCULATING PUMP ), ordrng 1 WPW10218037 (evaporator) and 1 WPW10605286 (compressor)"
Near Pulaski, VA 24301
Uriah B.
Job Details: 02/21/2020
OVEN WHIRLPOOL WOS11EM4EB01 Replaced fuse and thermostat. All checks ok.
Near Rockwell, AR 71913
Doug M.
Job Details: 02/21/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Inspected unit for water drip from dispenser found when filling glass a coulpe of water would fall,called tech line tech me disconnect water line under hinge cover then simulate fill to see if water drips at that connection no water dripping after fill,reconnected water line ,tested at dispenser again water did not drip every time glass was filled,a couple of drops of water would be considered nuisance drips,verified normal operation unit checks ok"
Near Pearcy, AR 71964
Doug M.
Job Details: 02/21/2020
WASHER WHIRLPOOL WFW5620HW0 "Replaced listed parts due to f7e2 error code,tested unit operation checks ok"
Near Hot Springs, AR 71909
Doug M.
Job Details: 02/21/2020
RANGE MAYTAG CHE9800BCE "Inspected found bake element shorted burnt in two,diagnosed to need bake element; ordrng 1 WP74003019 (elmnt-bake)"
Near Kenedy, TX 78119
Michael
Job Details: 02/20/2020
WASHER MAYTAG MHW5500FW1 "F9E1, F3E1, cleared error codes. Removed top and back panel and checked all connections, no kinks or punctures in the pressure hose. Removed the the filter and sucked up access water with shop vac, found the filter clogged up with paper, chain and other stuff, removed and clean filter with water. Put filter and panels back in place, balanced the appliance and performed a diagnostics test, completed with no issues or error codes."