Near Adkins, TX 78101
S. L.
Job Details: 03/12/2020
RANGE JENN-AIR JDRP548WP03 "Replaced left side main control, touch pad and power supply tested all operations normal . Advised of survey and paper."
Near San Antonio, TX 78258
Jim G.
Job Details: 03/12/2020
OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS01 Linked customer to app and WiFi as per techline recommendation. Issue resolved.
Near San Antonio, TX 78252
Jesus C.
Job Details: 03/12/2020
DRYER ROPER RED4516FW0 Tested dryer. Unit not heating. Found fuse was bad. Replaced fuse. Tested dryer. Good heat. No further issues. Tested to complete. ; used 1 WP3392519 (FUSE) from stock
Near San Antonio, TX 78210
Jesus C.
Job Details: 03/12/2020
ICEMAKER (STANDA KITCHENAID KUIX535HPS00 Installed new auxiliary drain. Ran unit through diagnostic. All pumps sensors and valves are working. No leaks during testing. Ran normal cycle. Making ice. No further issues. Tested to complete.
Near Comfort, TX 78013
Tommy B.
Job Details: 03/12/2020
DISHWASHER MAYTAG MDB8959SFZ4 Customer stated that the issue is that the left upper rack is broken. Found issue to be the track has been pulled too far will need to replace with a new part. ; ordrng 1 W11259785 (track)
Near San Antonio, TX 78253
Justin
Job Details: 03/12/2020
DISHWASHER MAYTAG MDB7959SHZ1 "Need to order display, and control board for unit. ; ordrng 1 W11225084 (cntrl-elec) and 1 W11255647 (console)"
Near Converse, TX 78109
S. L.
Job Details: 03/12/2020
DISHWASHER WHIRLPOOL ADB1400AGW1 Found leak from inlet valve and damaged fill hose. Rescheduling for Monday.DOP is February 18 2020. Documented with picture.; ordrng 1 W10878507 (hose-fill) and 1 W11175771 (VALVE)
Near San Antonio, TX 78216
Steven G.
Job Details: 03/12/2020
ICEMAKER (STANDA KITCHEN AID KUIS18NNTB0 "Checked ice maker found pumps not working and Evaporator calcium buildup. Replaced circulation pump and drain pump, cleaned evaporator and vacuumed condenser unit is working properly ; used 1 WP2313628 (PUMP), and 1 WP2313705 (PUMP) from stock"
Near San Antonio, TX 78230
Jim G.
Job Details: 03/12/2020
OVEN ELECTRIC (D KITCHENAID KODC304ESS00 Oven is heating to correct temps. Tested both top and lower oven. Calibrated unit as needed. Issue resolved. Customer specifically requested appointment after next week due to time conflicts. ; ordrng 1 W10859573 (sensor) and 1 WPW10207398 (elmnt-bake) and 1 WPW10752316 (cntrl-elec)
Near San Antonio, TX 78258
Jim G.
Job Details: 03/12/2020
REFRIGERATOR JENNAIR JS48PPFXDA Replaced microcontroller and thermistor. Issue resolved.
Near San Antonio, TX 78257
Douglas H.
Job Details: 03/12/2020
WASHER ROPER RTW4516FW2 Unit doesn’t need new lid. Found hinge bearing grommet missing on left side. Ordering new hinge grommet to resolve the issue. ; ordrng 1 WP21258 (hinge bearing)
Near San Antonio, TX 78259
Devon F.
Job Details: 03/12/2020
DISHWASHER MAYTAG MDB7759AWS2 Customer complaint was unit would not come on asked customer about SC he said yes then asked if that would be taken off total price I said no customer declined service
Near San Antonio, TX 78232
Devon F.
Job Details: 03/12/2020
WASHER MAYTAG MVWB765FC3 Customer complaint was unit would get LF error code replaced inlet valve to resolve issue unit operating as designed.
Near San Antonio, TX 78209
Steven G.
Job Details: 03/12/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 "Checked dishwasher found no water getting to unit, water valve was humming found water inlet hose had a kink, adjusted hose checked operation unit working normal now"
Near San Antonio, TX 78213
Douglas H.
Job Details: 03/12/2020
WASHER WHIRLPOOL WFW5620HW0 "Complaint of unit not spinning out all the way. Finding issue to be faulty damper shocks, causing unit to go out of balance and turn spin off. Ordering damper shocks to resolve the issue. Scheduling for customer availability. ; ordrng 4 W11316766 (DAMPER SHOCK)s"
Near , TX 78253
Justin
Job Details: 03/12/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Front panel has a large scratch and dent, need to replace. ; ordrng 1 W11116420 (panel)"
Near San Antonio, TX 78233
Steven G.
Job Details: 03/12/2020
RANGE MAYTAG MGR6600FZ1 "Checked range found burners are normal, checked temperature in oven found cycling normal found bottom drawer panel bowed, will order new panel ; ordrng 1 W11190210 (PANEL DRAWER )"
Near Hollywood Park, TX 78232
Jim G.
Job Details: 03/12/2020
WASHER MAYTAG MHW8200FW0 Leon SR# 7727353620Replaced all parts
Near San Antonio, TX 78239
S. L.
Job Details: 03/12/2020
DRYER WHIRLPOOL WED5000DW2 Removed door replaced inner panel used clear adhesive installed seal and installed new catch reassembled door tested all operations normal declined email.
Near Atascosa, TX 78002
Jesus C.
Job Details: 03/12/2020
REFRIGERATOR WHIRLPOOL WRS586FLDM01 Installed new ice door. No issues during testing. Job complete.
Near San Antonio, TX 78218
Douglas H.
Job Details: 03/12/2020
REFRIGERATOR MAYTAG MRT118FFFH01 "Last trip found faulty compressor. Replaced compressor to resolve the issue. Vacuumed unit, held vacuum. Charged unit held charge. Unit began cooling immediately upon testing. No further issues at this point. Compressor under limited part warranty. Didn’t charge labor due to compressor just replaced a couple weeks ago."
Near San Antonio, TX 78023
Colton B.
Job Details: 03/12/2020
RANGE JENN-AIR JDRP548HL00 Issue is that the right side oven door was locked. Was able to get lock working in diagnostics. Oven now open and closes well. Noticed damage on door near latch where someone obviously tried to pull it open. Not a functional issue. Called partner team who said to go ahead and replace inner door panel. Item is PSP.; ordrng 1 W11318831 (frame-glas)
Near San Antonio, TX 78204
Ezequiel V.
Job Details: 03/12/2020
WASHER WHIRLPOOL WTW4655JW0 "Replaced gearcase due to leaking on, upon removal of gearcase found lowerharness covered in oil. Removed oil substances with no luck on washer spin or agitate. Also found lid lock fault checked for voltage at main control faulty readings ordering control board and lower harness just in case.; ordrng 1 W11156556 (harns-wire) and 1 W11211478 (cntrl-elec)"
Near San Antonio, TX 78233
S. L.
Job Details: 03/12/2020
DRYER MAYTAG MEDB835DW4 Outer door damaged plastic damaged ordered outer door returning Tuesday.; ordrng 1 W11129460 (door)
Near San Antonio, TX 78257
Colton B.
Job Details: 03/12/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Issue was no power to dish washer. Found unit unwired in junction box. Correctly installed power cord. Unit tested good.
Near Victoria, TX 77901
Michael
Job Details: 03/12/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "The user interface wasn’t shutting down when I put it into diagnostics, or allowing me to perform diagnostics, also the led lights weren’t working. Ordered UI and freezer led module to resolve the issue. Quoted the customer , he paid in full; ordrng 1 W11205083 (module) and 1 W11330971 (ELECTRONIC CONTROL )"
Near Orange Grove, TX 78372
John L.
Job Details: 03/12/2020
WASHER MAYTAG MVWC415EW2 "F7E1 basket speed fault, checked under unit found shroud to have been ripped off and capacitor disconnected. Reconnected capacitor. Tested for agitate and spin, does both but gearcase has bearing issues. Unit gets loud when spin. Replace gearcase and other components related to resolve issues.; rqstng P&A on 2 357640 (SCREW)s and 1 W10006384 (belt) and 1 W10239973 (cam) and 1 W10625046 (capacitor) and 1 W10677719 (motor-drve) and 1 W10795114 (gearcase) and 1 W10815026 (actuator)"
Near San Antonio, TX 78254
Christian G.
Job Details: 03/12/2020
DRYER WHIRLPOOL WED4815EW1 Issue stated by customer: dryer door catch was too tight cause it it to strip. Replaced catch and made sure unit closed as needed. Unit tests good. Informed customer of survey.
Near Comfort, TX 78013
Tommy B.
Job Details: 03/12/2020
DISHWASHER MAYTAG MDB8959SFZ4 Customer stated that the issue is that the left upper rack is broken. Found issue to be the track has been pulled too far will need to replace with a new part. ; ordrng 1 W11259785 (track)
Near Corpus Christi, TX 78418
John L.
Job Details: 03/12/2020
WASHER MAYTAG MVWB835DW2 "Unable to install components, was unable to remove wash plate. And in process to remove plate started to crack. Will need to order plate and return for install. Washer still functional in meantime.; rqstng P&A on 1 W10834917 (washplate)"
Near Helotes, TX 78023
Colton B.
Job Details: 03/12/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Issue was intermittently dispensing. Found a dent on the left side door, order new door to resolve issue. Instructed customer on how to shim door in mean time. Gate 3674 for return visit. Door is PSP item. ; ordrng 1 W11307224 (dor-fip)"
Near San Antonio, TX 78251
Richard G.
Job Details: 03/12/2020
WASHER MAYTAG MHW6630HW0 Replaced acu and harness. Ran through automatic test. All steps passed. Ran a normal cycle and the unit ran as designed. Unit is good to go. No email to add.
Near San Antonio, TX 78232
Steven G.
Job Details: 03/12/2020
REFRIGERATOR WHIRLPOOL WRF57R18DM00 "Checked refrigerator found unit not cooling found restriction in dyer, replaced drier vacuumed and charged unit everything is working normal at this time.; used 1 WPW10143759 (DRIER-HV) from stock"
Near Fredericksburg, TX 78624
Tommy B.
Job Details: 03/12/2020
WASHER MAYTAG MVWC565FW2 "Customer stated that the unit would not complete a cycle. Drain pump came on automatically once the unit was plugged in. Reset the pump by allowing it to run. No errors in diagnostics and unit passed unto,arid test cycle. Unit testing good now with no further issues at this time. Declined survey."
Near San Antonio, TX 78257
Colton B.
Job Details: 03/12/2020
DRYER WHIRLPOOL WED560LHW0 "Issue was a that dryer would not run. Found issue to be that the motor was miswired from switch. Corrected wiring, unit now runs."
Near San Antonio, TX 78254
Christian G.
Job Details: 03/12/2020
WASHER MAYTAG MVWB835DW0 Issue stated by customer: washer not responding to controls. Previously found communication error. Ordered wire harness. Replaced. Unit powered on for a few minutes then died. Found console had small burns on board. Quoted customer for console+labor(380.05). Customer will call if they move forward with install.
Near San Antonio, TX 78261
Devon F.
Job Details: 03/12/2020
OVEN ELECTRIC (D WHIRLPOOL WOS72EC0HS01 Customer complaint was unit UI was unresponsive reset unit to resolve unit unit operating as designed.
Near San Antonio, TX 78261
Devon F.
Job Details: 03/12/2020
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Customer complaint was unit would not have sound reset UI unit is operating as designed. Customer also stated she can’t find receipt but I can tell by serial number it was made in 2019. Cus promises to call in wen she find receipt.
Near San Antonio, TX 78244
Steven G.
Job Details: 03/12/2020
WASHER WHIRLPOOL WFW8620HW1 "Checked washer ran diagnostics found fault code for suds, ran cycle everything is running properly went over soap use washer is working normal"
Near San Antonio, TX 78244
Steven G.
Job Details: 03/12/2020
DRYER WHIRLPOOL WED8620HW0 "Checked dryer found rumbling noise while spinning, adjusted blower wheel housing and pipe, checked operation dryer is running smooth now"
Near San Antonio, TX 78253
Richard G.
Job Details: 03/12/2020
DISHWASHER WHIRLPOOL WDF330PAHB2 Customer complaint is that the unit is leaking from under the dishwasher. Water is coming from the inlet valve. Verified valve was cross threaded. Corrected issue. Quoted Juan from KB Homes service call fee and labor
Near San Antonio, TX 78245
Justin
Job Details: 03/12/2020
WASHER MAYTAG MVWB835DW4 "Found F6E2 and F6E3 stored in unit, replacing both console and control board. Calibrated and tested to complete."
Near Boerne, TX 78006
Tommy B.
Job Details: 03/12/2020
WASHER WHIRLPOOL WFW95HEDC0 F3E1 pressure sensor Failure. Removed the cabinet lid to check pressure hose. Used automatic test cycle to unlock the unit and unit is testing good now no further issues.
Near San Antonio, TX 78253
Justin
Job Details: 03/12/2020
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0AS05 Replaced door glass and inner glass panel. Got most of glass up but there was still some left over. Tested to complete.
Near Kingsville, TX 78363
Adam
Job Details: 03/12/2020
WASHER AMANA NTW4516FW3 Inspection of unit shows error code for Long fill no Fill Replace water valves to resolve issue.; ordrng 1 W11101906 (valve)
Near Blacksburg, VA 24060
Uriah B.
Job Details: 03/12/2020
DISHWASHER KITCHENAID KDTE104ESS3 F5e1F7e1Pump getting power but not running. Needs pump and motor. ; ordrng 1 WPW10605057 (pump and motor assy)
Near San Antonio, TX 78261
Devon F.
Job Details: 03/12/2020
VENTHOODS UNKNOWN WVU37UC0FS1 Customer complaint was unit would make a rattling noise took paper out on fan unit is operating as designed.
Near Helotes, TX 78023
Christian G.
Job Details: 03/12/2020
REFRIGERATOR WHIRLPOOL WRT511SZDW00 Issue stated by customer: Refrigerator door hinge creaking/ leaking grey sealant from liner. Please review pics. Found sealant from new production unit still curing. Cleaned sealant and informed customer that should be the last of it as sealant was hardening. Adjusted and lubricated fridge and freezer doors as they were making a creaking noise. Freezer door gasket giving off very slight rub sound. Informed customer this was due to door being off unit for extended period of time and will go away after unit settles. Unit tests good.
Near San Antonio, TX 78245
Richard G.
Job Details: 03/12/2020
DISHWASHER WHIRLPOOL WDF330PAHB2 Replaced dispenser. Unit is good to go. No email to add.
Near San Antonio, TX 78251
Richard G.
Job Details: 03/12/2020
RANGE KITCHEN AID KERS202BSS0 Customer complaint is that the front right burner is not heating properly. Found a wire loose on the relay. Fixed wire. Tested to complete. Unit is good to go. No email.
Near Roanoke, VA 24012
Uriah B.
Job Details: 03/12/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Compressor is constantly running. Needs new control board. WPW10589838. Control board. 309.04Labor: 72.45; ordrng 1 WPW10589838 (cntrl-elec)
Near Troutville, VA 24175
Uriah B.
Job Details: 03/12/2020
WASHER MAYTAG MVWB865GW0 Agitator bent. Needs agitator. ; ordrng 1 W11161960 (agitator)
Near Roanoke, VA 24019
Uriah B.
Job Details: 03/12/2020
MICROWAVE WHIRLPOOL WMH32519HZ2 "Same problem as before. Needs new control, holder, and bulb. ; ordrng 1 8206232A (lamp 40 watt) and 1 W10210871 (holder,lamp) and 1 W11342846 (CONTROL BOARD)"
Near Max Meadows, VA 24360
Uriah B.
Job Details: 03/12/2020
WASHER WHIRLPOOL WTW4816FW2 F8e1F2e1F7e5Found water inlet valve malfunctioning. Needs inlet valve. ; ordrng 1 W11210459 (valve)
Near Pulaski, VA 24301
Uriah B.
Job Details: 03/12/2020
DRYER WHIRLPOOL WED5000DW2 Timer very hard to turn. Needs new timer. ; ordrng 1 WPW10185992 (timer)
Near Orange Grove, TX 78372
John L.
Job Details: 03/12/2020
REFRIGERATOR WHIRLPOOL WRF532SMHZ02 "Replaced screw, issue has been resolved."
Near Sandia, TX 78383
John L.
Job Details: 03/12/2020
MICROWAVE MAYTAG MMV4206FZ "Installed components, tested after installation. Unit heats. Issue resolved."
Near Corpus Christi, TX 78413
John L.
Job Details: 03/12/2020
REFRIGERATOR AMANA ASI2575GRS01 "Damaged tubing causing leaks, able to remove damage and set tubing. Issue resolved."
Near Alice, TX 78332
Adam
Job Details: 03/12/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Installed components tested unit issue resolved
Near Kenedy, TX 78119
Michael
Job Details: 03/12/2020
MICROWAVE WHIRLPOOL WMH31017HS2 "Removed microwave and Installed parts ordered, put microwave back in place and ran the microwave for 6 minutes. The appliance didn’t didn’t cut off or blow the breaker."
Near Corpus Christi, TX 78413
John L.
Job Details: 03/12/2020
WASHER MAYTAG MVWB765FW3 "Installed components, tested after installation. Issue resolved."
Near Alice, TX 78332
Adam
Job Details: 03/12/2020
WASHER MAYTAG MVWB765FW3 Installed components calibrated units ran verification cycle issue resolved.
Near Robstown, TX 78380
Adam
Job Details: 03/12/2020
DRYER AMANA NED4655EW1 Install components tested unit issue resolved
Near Victoria, TX 77904
Michael
Job Details: 03/12/2020
WASHER MAYTAG MHW5100DW0 "Installed part ordered, tested appliance, it’s draining and working normal"
Near Corpus Christi, TX 78415
Adam
Job Details: 03/12/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Install components tested unit issue resolved
Near Kingsville, TX 78363
Adam
Job Details: 03/12/2020
WASHER MAYTAG MVWC565FW1 Inspection of unit shows multiple error codes. Lid lock failure. unbalanced load. over suds. water temperature failure. Lid not open between cycles. Address these issues with customer as they showed. Lid lock itself was pushed down and out of place on units repositioned lock tested issue resolved. Unbalanced load is due to customers having units on very unlevel ground inside shed advise customer will have to level floor before you can even try to level the unit. Also advise customer that hot and cold hose need to be reversed. And over says issue advise customer to run two or three cycles with no clothing or detergent to flush system but only after leveling unit and switching hot and cold water hoses. Issue resolved
Near San Antonio, TX 78254
Christian G.
Job Details: 03/11/2020
DRYER MAYTAG MEDB835DC4 "Issue stated; physical damage to console, top and door. Console ordered didn’t come with fascia. Ordering fascia to complete job.; ordrng 2 W10596965 (plug)s and 1 W11158457 (overlay)"
Near San Antonio, TX 78230
Steven G.
Job Details: 03/11/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Checked refrigerator after two weeks did not find a freon leak, advised Techline went over pressures all good advised from tech line to change gas valve and drier, will wait till door comes in, to let refrigerator run longer to make sure there is no leak.; ordrng 1 W10634642 (valve)"
Near San Antonio, TX 78249
Christian G.
Job Details: 03/11/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Issue stated by customer: dishwasher door was getting stuck after start and handle would come off due to pulling door loose. Please see pics. Found bracket had stripped. Replaced bracket. Ordering parts for door. ; ordrng 2 W10826179 (screw)s and 1 W11087377 (panel) and 2 W11157086 (stud)s and 1 W11391973 (HANDLE)
Near San Antonio, TX 78228
Ezequiel V.
Job Details: 03/11/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Checked refrigerator found light module with led burnt out not truning on. Ordering new light module to resolve issue.; ordrng 1 W10866538 (module)
Near San Antonio, TX 78226
Jesus C.
Job Details: 03/11/2020
WASHER MAYTAG MHW6000XG2 Customer not available for appointment. Will reschedule. ; schdld next appmnt for 3/12 THU !
Near San Antonio, TX 78228
Ezequiel V.
Job Details: 03/11/2020
DISHWASHER WHIRLPOOL WDT710PAHB0 Checked dishwasher found lower spray arm not spinning. Checked for voltage at control board voltage intermittent. Ordering new control board to resolve issue. Ordering motor and pump just in case. ; ordrng 1 W10605057 (pump&motor) and 1 W11082514 (cntrl-elec)
Near San Antonio, TX 78225
Jesus C.
Job Details: 03/11/2020
WASHER MAYTAG MVWX655DW1 Use authorization. MP97Y00AP1. Tested washer. Will not spin. Basket is slipping during testing. Found teeth in basket are worn. Will need to replace basket. Had to break washplate in order to remove basket. Will need to replace washplate. Collected service fee. Will collect labor next visit. ; ordrng 1 W10752719 (basket) and 1 W10902814 (washplate)
Near San Antonio, TX 78201
Ezequiel V.
Job Details: 03/11/2020
REFRIGERATOR MAYTAG MFI2266AES Checked refrigerator replaced part for customer upon replacing found reservoir vibrating ordering new filter reservoir to resolve issue.collected service call fee. Remaining balance of 225.97; ordrng 1 WP12956202 (reservoir)
Near San Antonio, TX 78258
Devon F.
Job Details: 03/11/2020
ICEMAKER (STANDA WHIRLPOOL KUID508ESS1 "Customer complaint was unit would not make ice ran unit to see problem water is not recirculating, replaced recirculating pump to resolve issue unit operating as designed. Collected 452.72 for parts labor and service call card."
Near San Antonio, TX 78231
Ezequiel V.
Job Details: 03/11/2020
DISHWASHER MAYTAG MDB4949SHZ1 Replaced control board on dishwasher. Ran diagnostics testing no issues ran normal cycle no issues. No error codes found during testing or operation. Job complete.
Near San Antonio, TX 78257
Colton B.
Job Details: 03/11/2020
DRYER WHIRLPOOL WED6620HC1 Issue was a rattling noise from dryer. Installed noise reduction kit on blower housing. Unit now runs quietly.
Near San Antonio, TX 78253
Justin
Job Details: 03/11/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Found the freezer fan making the noise customer is hearing, will need fan blade and motor harness for unit. ; ordrng 1 W11224591 (motor-evap) and 1 WP67006337 (blade- fan)"
Near Kerrville, TX 78028
Tommy B.
Job Details: 03/11/2020
DRYER WHIRLPOOL WED92HEFW1 Use the dryer repair kit and replaced the wheels the pulley and the belt to resolve noise issues. Also vacuumed out all of the lint. Unit tested good now with no further issues at this time.
Near San Antonio, TX 78258
Colton B.
Job Details: 03/11/2020
OVEN ELECTRIC (D WHIRLPOOL WOS51EC0HS01 "Issue is a burning smell coming from oven and smoke from gasket. Smell coming from oven is consistent with a new oven. Customer had video of smoke coming from gasket. No damage to the gasket found. Called techline about smell and smoke (SR7727344032), techline said that it can be consistent with new oven units. No stored error codes. Unit working as intended."
Near Windcrest, TX 78239
S. L.
Job Details: 03/11/2020
WASHER MAYTAG MVWB765FW3 "Removed basket agitator top panel removed rotor shifter replaced gear case reassembled cleared error code for,locked rotor and ran calibration and test cycle all operations normal no leaks unit functions as designed and no error codes. Codes advised of survey and paper."
Near San Antonio, TX 78209
Steven G.
Job Details: 03/11/2020
WASHER MAYTAG MVWB835DW4 "Checked washer ran diagnostics found off balance cleared codes ran test cycles everything checked checks ok, customer had off balanced load went over loading everything is ok."
Near San Antonio, TX 78245
Justin
Job Details: 03/11/2020
REFRIGERATOR WHIRLPOOL WRS571CIHW00 "Unit showing bi-metal open, also not seeing the damper open up much during test. Will need motor harness fan for freezer, thermistor for freezer. Will need to order control board and damper. ; rqstng P&A on 1 W10316760 (thermistor) and 1 W10861655 (harns-wire) and 1 W11035841 (cntrl-elec) and 1 W11164593 (diffuser) and 1 WP2315549 (evap fan motor)"
Near Converse, TX 78109
S. L.
Job Details: 03/11/2020
WASHER WHIRLPOOL WTW4950HW1 Found splutch rubbing on pulley making loud noise replaced splutch tested all operations normal called tech line to report findings and repair. Spoke to Kathy sr number 7727345500. Job complete; used 1 W10721967 (CAM) from stock
Near San Antonio, TX 78250
Christian G.
Job Details: 03/11/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Issue stated by customer: ice maker only made a small batch of ice. Previously replaced ice maker, found no ice in bin. Lines not frozen, jumped ice maker, no response. No response in diagnostics either. Replaced unit with truck stock. Ice maker harvest cycle completed and filled. Told customer I’d call at he end of the day to see if any ice has dropped.; used 1 WPW10300026 (ICE MAKER) from stock"
Near San Antonio, TX 78209
Steven G.
Job Details: 03/11/2020
DRYER MAYTAG MEDX655DW1 "Checked dryer found sanitize cycle is working properly, customer was thinking of a steam cycle, which this model does not have, everything checked ok."
Near San Antonio, TX 78254
Richard G.
Job Details: 03/11/2020
WASHER WHIRLPOOL WTW5000DW3 "Customer complaint is that the same issue has returned. Unit is not advancing cycles. Entered diagnostics and found error codes F8E1 no fill/long fill, F0E5 off balance load detected. Ran automatic test and one of the valves is barely pushing out water. Valve is damaged. Ordering valve.; ordrng 1 W11038689 (valve)"
Near San Antonio, TX 78245
Richard G.
Job Details: 03/11/2020
MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 "Customer complaint is that the unit has stopped working again. Found a bad fuse. Replaced the fuse but as soon as the unit was plugged in, the new fuse blew. Tested magnetron, hc diode, thermostat, transformer and capacitor. Not getting appropriate readings on any of the components. Reordering.; ordrng 1 W10138793 (fuse) and 1 W10269232 (thermostat) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 1 W11256462 (diode) and 1 WPW10693025 (magnetron)"
Near Kerrville, TX 78028
Tommy B.
Job Details: 03/11/2020
DRYER WHIRLPOOL WED9200SQ1 Collected with 69163. Customer stated the unit was mailing noise. Could not duplicate the issue in the home. Collected service call.
Near San Antonio, TX 78245
Jesus C.
Job Details: 03/11/2020
DRYER MAYTAG MEDB835DC4 Old blower wheel was cracked. Installed new blower wheel. Ran dryer. Noise is gone. No issues during testing. Tested to complete.
Near Boerne, TX 78006
Colton B.
Job Details: 03/11/2020
WASHER MAYTAG MVWB835DW5 "Issue is that the unit is shutting down mid cycle. Ran diagnostics and got F3E2 and F4E0 water temperature error codes. Checked resistance on valve thermistor and got low readings. Replaced valve, readings now check good. Left survey flyer behind."
Near Spring Branch, TX 78070
Douglas H.
Job Details: 03/11/2020
DISHWASHER KITCHENAID KDTM404ESS2 Customer video recorded noise. Based on video it sounds like spray arm is hitting lower rack. Lower spray is still in place as when I was last here. Calling techline due to reoccurring noise issue. Spoke with Adrian. He stated since spray is installed correctly there isn’t anything else that he can do for me. At one point he suggested to replacing of lower spray arm Incase was damaged previously. 7726775130Ordering spray arm to resolveGate code 4498; ordrng 1 W10860176 (arm-spray)
Near Spring Branch, TX 78070
Jim G.
Job Details: 03/11/2020
WASHER MAYTAG MVWB865GC0 Replaced faulty water inlet regulator. Survey prepped fcc
Near Boerne, TX 78015
Douglas H.
Job Details: 03/11/2020
DISHWASHER KITCHENAID KDTE204GPS0 Complaint of sometimes functioning properly and sometime it doesn’t. Ran diagnostics testing to check errors and test functions. Unit functioning as designed other than intermittent use. Found f1e2 software malfunction. Ordering electronic control and UI to resolve the issues. ; ordrng 1 W11165146 (console) and 1 W11305303 (cntrl-elec)
Near San Antonio, TX 78259
Devon F.
Job Details: 03/11/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Customer complaint was unit would freeze sometimes checked air baffle control door opens and closes replaced UI panel to resolve issue unit is operating as designed.
Near Spring Branch, TX 78070
Jim G.
Job Details: 03/11/2020
WASHER WHIRLPOOL WFW5620HW0 Checked diagnostics mode and found an issue with oversuds-ing (F0E2) I confirmed with techline spoke to Scott SR# 7727345035 who also confirmed oversuds error would point to too much or wrong type of detergent. Verified that hoses are installed properly.
Near Spring Branch, TX 78070
Jim G.
Job Details: 03/11/2020
RANGE KITCHENAID KSGG700EBS1 Replaced blower. Unit tested properly.
Near San Antonio, TX 78260
Devon F.
Job Details: 03/11/2020
OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Customer complaint was unit would turn black everyday ordering new console to resolve issue.; ordrng 1 W11351998 (CONSOLE)
Near Kirby, TX 78219
Steven G.
Job Details: 03/11/2020
DISHWASHER MAYTAG MDB7749AWQ2 Checked dishwasher found water leaking from left corner when spray-arm would pass ordering parts ; ordrng 1 8268937 (inlet-air) and 1 W10077898 (suport-arm) and 1 W10240183 (arm-spray)
Near San Antonio, TX 78203
Jesus C.
Job Details: 03/11/2020
DRYER MAYTAG MEDB765FW0 Tested dryer. Noise during tumble. Found roller on back was making noise. Shaft for roller has burs on it. Filed down burs. Reinstalled rollers. Tested dryer. Noise is gone. No further issues. Tested to complete.