Near San Antonio, TX 78247
Shawn W.
Job Details: 10/01/2020
WASHER MAYTAG MVWB835DW0 Ran diagnostics and received error code F0E3 overload and F2E1 UI stuck button. Ran service test mode and all loads functioned as designed. I recalibrated unit with service test mode 52. U it is fully operational now.
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 10/01/2020
DRYER WHIRLPOOL WED85HEFC1 "Checked dryer found unit continuously running found dryer getting to hot ordering thermal cut off control board and sensors to resolve issue.; rqstng P&A on 1 280148 (cutoff-tml) and 2 3387223 (electroid)s and 1 W10847936 (cntrl-elec), states that autho needed"
Near San Antonio, TX 78261
Jim G.
Job Details: 10/01/2020
REFRIGERATOR JENNAIR JFX2897DRP02 Replaced all parts. Issue resolved.
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 10/01/2020
REFRIGERATOR KITCHEN AID KSSC48FTS04 Checked refrigerator found compressor not powering on checked for voltage at board good voltage found bad inverter board ordering board to resolve issue. Collected service call fee.; ordrng 1 W10133449 (inventer box)
Near San Antonio, TX 78261
Jim G.
Job Details: 10/01/2020
RANGE JENN-AIR JDRP648HL00 Replaced all parts. Issue resolved.
Near San Antonio, TX 78260
Jim G.
Job Details: 10/01/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Icemaker still not available. Rescheduling for when part is available. ; schdld next appmnt for 9/25 FRI !
Near San Antonio, TX 78261
Jim G.
Job Details: 10/01/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Verified loose strike. Used wire to secure properly. Also completely realigned unit in cavity.
Near San Antonio, TX 78245
Justin
Job Details: 10/01/2020
DISHWASHER WHIRLPOOL WDF330PAHB2 Need drain hose and drain pump. Drain hose is clogged. ; ordrng 1 W10876537 (drain pump) and 1 WPW10545278 (drain hose)
Near San Antonio, TX 78254
Tommy B.
Job Details: 10/01/2020
RANGE AMANA AGR5330BAB3 Customer stated the issue is temperature concerns when utilizing the oven along with the left front burner not igniting properly. Reviewed the service pointer regarding temperature heating concerns and the unit appears to be functioning normally upon inspection. Did this by preheating oven to 350°. Left front burner is not igniting regularly. Ordering orifice to resolve issue. ; ordrng 1 WP98017349 (orifice)
Near Fair Oaks Ranch, TX 78015
Colton B.
Job Details: 10/01/2020
DISHWASHER JENN-AIR JDB9800CWS2 Issue is that dishwasher will not start. Finding issue to be a shorted vent fan. Ordering vent fan and returning. ; ordrng 1 WPW10469574 (vent asm)
Near San Antonio, TX 78252
Jesus C.
Job Details: 10/01/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Installed new ice box assembly, adapter, and ice bin access door. No issues during testing. Job complete."
Near Boerne, TX 78006
Colton B.
Job Details: 10/01/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Issue is no cool refrigerator. Evaporator is frosted in refrigerator and no cool in freezer. Called techline and DH who both recommended a new control. Tests on the 3 way valve given to me by techline passed. Ordering new board.
Near Fair Oaks Ranch, TX 78015
Colton B.
Job Details: 10/01/2020
OVEN ELECTRIC (D KITCHEN AID KEBS109BBL00 Issue is that the UI would never get off of preheating. Service pointer indicates a new control is needed. Unit is out of warranty per CXC despite closing date being July 2020. Customer opted to not repair unit. Collected SC fee.
Near San Antonio, TX 78211
Jesus C.
Job Details: 10/01/2020
REFRIGERATOR SAMSUNG RF34H9960S4AA Installed new dispenser and ice tray. Still waiting for other part. ; saved tckt
Near San Antonio, TX 78245
Justin
Job Details: 10/01/2020
RANGE WHIRLPOOL WFC310S0EB0 "Need control board, psp item on board. Customer does not want to go forward with repair."
Near Converse, TX 78109
Shawn W.
Job Details: 10/01/2020
MW-HOOD COMBO WHIRLPOOL WMH31017HS5 "When replacing the control board I noticed that there was significant damage to the inner cabinet, control panel assembly and the outer case. I did my best to get the control panel assembly into place but could not due to the damage. Talked to Butch at Techline and it was determined that because of the damage to the inner cabinet that this is unrepairable. SR#7728878980. Pictures are included. I provided the SR number, serial number and Whirlpool customer service phone number to our customer."
Near Helotes, TX 78023
Tommy B.
Job Details: 10/01/2020
DISHWASHER MAYTAG MDB9959SKZ0 "Customer stated that the issue is the unit will not drain. Drain pump does not actuate and also when entering diagnostics, unit did not perform as expected. Would not enter diagnostic sequence. Ordering a control to resolve issue.; ordrng 1 W11410063 (CONTROL)"
Near , TX 78006
Douglas H.
Job Details: 10/01/2020
DRYER MAYTAG MEDB835DW4 "Customer stated unit showed “pr” error and then wouldn’t turn back on. Error likely PF indicates an interruption of power to unit. Verified proper voltage to unit, upon plugging unit back in unit began functioning. Found issue to be a loose socket on the wall. Advised to have an electrician out to check the socket. No further issues at this point. Yes to survey and leave behind."
Near Fredericksburg, TX 78624
Colton B.
Job Details: 10/01/2020
RANGE WHIRLPOOL WGG745S0FS02 "Issue was no bake in top oven. Could not get igniter off of bake manifold. Threads on screw was stripped. Screw just spins in place. Replaced broiler igniter no problem. Ordering new igniter, manifold and screws to resolve issue. Customer will be waiting on our call to set up appointment. ; ordrng 1 W11174122 (burnr-oven) and 2 WP8273062 (screw)s and 1 WPW10324738 (igntr-oven)"
Near Boerne, TX 78006
Douglas H.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WSZ57L18DM00 Last trip found faulty control. Replaced control to resolve the issues along with power cord supplied in part box. Unit now functioning properly. No further issues at this point. Collected P&L.
Near San Antonio, TX 78254
Tommy B.
Job Details: 10/01/2020
WASHER WHIRLPOOL WTW5105HW0 Customer stated that the unit won’t start. Diagnostics revealed errors F5E1 F8E6. Found issue to be cause by the latch not being plugged into the control. Made connection and ran test cycle. Unit passed all tests and has no further issues at this time.
Near San Antonio, TX 78240
Justin
Job Details: 10/01/2020
WASHER WHIRLPOOL WFW6620HW0 "Need both water valves, also need control board. ; ordrng 1 W11316255 (valve) and 1 W11316256 (valve) and 1 W11322905 (cntrl-elec)"
Near San Antonio, TX 78230
Justin
Job Details: 10/01/2020
RANGE WHIRLPOOL WFE515S0JS0 "Need to reschedule to, wrong address on file. This is in Corpus ; saved tckt"
Near Boerne, TX 78015
Tommy B.
Job Details: 10/01/2020
REFRIGERATOR KITCHEN AID KRFC704FSS01 Replaced door to resolve icemaker issues. Also replaced icemaker since previous one was faulty as well as the user interface for the door. Unit tested good now with no further issues at this time.; ordrng 1 W11115534 (icemaker) and 1 W11330486 (CONTROL)
Near Boerne, TX 78006
Douglas H.
Job Details: 10/01/2020
DRYER WHIRLPOOL WED4815EW1 Customer stated door latch acting up and makes humming noise. Found door catch to be damaged. Replaced catch to resolve that issue. For noise issue. Unit itself making normal noise but did locate a random screw and some other items below the unit causing the noise. Removed all items below unit. Unit performing as designed now. Customer approved of repair. Yes to survey and leave behind.
Near San Antonio, TX 78222
Steven G.
Job Details: 10/01/2020
MW-HOOD COMBO WHIRLPOOL WMH32519HZ5 Checked microwave found bracket broke hitting control and shorting cord ordered parts; ordrng 1 W10654511 (cord-power) and 1 W10821385 (hard-mount) and 2 W11122643 (NUTS)s and 1 W11207441 (COVER)
Near San Antonio, TX 78254
Justin
Job Details: 10/01/2020
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 "Need to order control board, and console. Will reschedule blower. ; ordrng 1 W11261167 (cntrl-elec) and 1 W11297709 (console)"
Near San Antonio, TX 78209
Steven G.
Job Details: 10/01/2020
REFRIGERATOR KITCHENAID KBSN608ESS00 Checked refrigerator found air return at top of refrigerator and bottom causing no airflow cleared ice checked operation unit is back to normal
Near San Antonio, TX 78223
Ezequiel V.
Job Details: 10/01/2020
MICROWAVE OVEN WHIRLPOOL WML55011HS Arrived at store was not able to reach unit. ; saved tckt
Near San Antonio, TX 78222
Ezequiel V.
Job Details: 10/01/2020
DISHWASHER KITCHENAID KDFE104HBL1 Replaced dishwasher dish rack no issues after replacement unit is working as designed. Job complete.
Near Castroville, TX 78009
Richard G.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Replaced dual valve. Water pressure increased considerably. Will also get more water to icemaker and increase ice production. Tested to complete. Unit is good to go.
Near San Antonio, TX 78249
Tommy B.
Job Details: 10/01/2020
DISHWASHER KITCHEN AID KDTE334GPS0 Issue persisting from previous visit. Customer will need control to resolve issue. Ordering parts; ordrng 1 W11120155 (control-elect)
Near San Antonio, TX 78250
Richard G.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM03 "Thawed out evaporators. Replaced evap motors, harness, pan, trivet. Tested to complete. Unit is good to go."
Near San Antonio, TX 78217
Shawn W.
Job Details: 10/01/2020
WASHER MAYTAG MVWX655DW2 Ran diagnostics and received error code F7E1 Basket speed fault and F7E5 shifter fault. Ran automatic test mode and all loads functioned as designed. Ran manual test mode and found that the spin and agitate function are working as designed. The drive system is fine. This unit will need a new control board. Part ordered.; ordrng 1 W11419215 (CONTROL BOARD)
Near San Antonio, TX 78211
Jesus C.
Job Details: 10/01/2020
DRYER WHIRLPOOL WED4815EW1 Installed new timer. Ran time cycle. Ran 20 minutes. No further issues. Tested to complete.
Near San Antonio, TX 78217
Shawn W.
Job Details: 10/01/2020
DISHWASHER JENN-AIR JDB9800CWP2 "Installed part W11179176 Panel Control. Tested unit. It now fills, washes and drains. Unit is fully operational."
Near Live Oak, TX 78233
Shawn W.
Job Details: 10/01/2020
WASHER WHIRLPOOL WTW8500DC5 Customer is experiencing problems with water coming into the washer. Ran diagnostics and found error code F3E2 Inlet water temperature fault and F0E4 spin limited by water temperature. Ran service test mode manual to verify the need for a water valve. Changed water valve from truck stock W11165546. Tested valve. Unit is now fully functional. Calibrated unit with service test 52. Customer said yes to survey.; used 1 W11165546 (VALVE) from stock
Near San Antonio, TX 78253
Justin
Job Details: 10/01/2020
DISHWASHER WHIRLPOOL WDF520PADB7 "Fixed date on purchase, will need springs for door. Unit is under warranty. ; ordrng 2 WPW10337934 (door spring)s"
Near San Antonio, TX 78253
Justin
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Customer does not want to go through repair, would need ui and motor evap harness for freezer."
Near San Antonio, TX 78256
Douglas H.
Job Details: 10/01/2020
DRYER WHIRLPOOL WED6120HC1 Last trip found motor pulley broke causing the belt to break. Replaced motor and belt to resolve the issue. Unit now functioning as designed. No further issues at this point. Yes to survey and leave behind.
Near San Antonio, TX 78207
Jesus C.
Job Details: 10/01/2020
DRYER MAYTAG MEDC465HW0 Tested unit. Not heating. Found thermal cutoff was tripped. Reset cutoff. No further issues. Job complete.
Near San Antonio, TX 78209
Steven G.
Job Details: 10/01/2020
WASHER MAYTAG MVWX655DW1 "Checked washer found unit not agitating or spinning found bad capacitor, replaced capacitor checked operation unit is working normal now ; used 1 W11158831 (CAPACITOR ) from stock"
Near San Antonio, TX 78256
Colton B.
Job Details: 10/01/2020
REFRIGERATOR KITCHEN AID KRSC703HPS00 "Issue is a frosting up refrigerator evaporator. Ordering new UI, defrost thermistor and fan scroll. Returning on the 30th. ; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll) and 1 W11340158 (UI)"
Near Converse, TX 78109
Steven G.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Checked refrigerator ordered door gaskets to see if they are easier to open, and found refrigerator leaning because floor is un level causing water to leak during defrost ; ordrng 1 W10443314 (gasket-fip) and 1 W10443316 (gasket-fip)"
Near Kerrville, TX 78028
Colton B.
Job Details: 10/01/2020
WASHER MAYTAG MVWB835DW0 "Issue is that unit was making a clunking noise during agitation. Replaced clutch, control and slider. Unit tested good."
Near San Antonio, TX 78247
Shawn W.
Job Details: 10/01/2020
REFRIGERATOR KITCHEN AID KSCS25MVMK00 "Found that the temperatures in the fresh food section were around 65F and the freezer was at 15 F. The freezer was iced up from top to bottom on the evaporator cover. There is a really thick block of ice on the bottom of the freezer indicating a plugged drain hose. The freezer also had excessive icicle build up on the freezer door shelves. I defrosted the whole freezer. I ran diagnostics and found that the thermistors are functioning and the baffle is operating as designed. I did indeed find that the drain hose was clogged. I removed it and cleared it out. Noticed that the compressor is hot and it sounds like it keeps starting and stopping. I found that the resistance on the Bi-metal was at 53 ohms and it should be at 56 ohms, this will need to be replaced. The defrost heater was reading 23 ohms and there was continuity. However, in diagnostics the sensor is reading open when closed and vice versa. The inverter will need to be. Hanged out to corre
Near Converse, TX 78109
Steven G.
Job Details: 10/01/2020
REFRIGERATOR SAMSUNG RF22K9381SR/AA Went to replace parts found bucket still iced up customer didn’t unplug unit was able to remove bucket and dethawed ice found ice maker and bucket to big have to reorder parts.; ordrng 1 DA82-02645A (ICE MAKER KIT ) and 1 DA97-14504C (ICE BUCKET )
Near San Antonio, TX 78237
Jesus C.
Job Details: 10/01/2020
DRYER MAYTAG MEDC465HW0 Tested unit. Not heating. Found power supply not reading 240. Missing L2 voltage. Issue with power supply from home. No issues with dryer. Job complete.
Near San Antonio, TX 78223
Jesus C.
Job Details: 10/01/2020
WASHER MAYTAG MVWP576KW Tested washer. F8E1 error code. Found customer not using hot water to valve. Unit needs both water supplies to run properly. No further issues with unit. Performed customer instruct on proper use and care procedures. Job complete.
Near San Antonio, TX 78258
Douglas H.
Job Details: 10/01/2020
WASHER LG WM2501HWA Unit not powering on at this moment. Finding issue to be drain pump shorted out control. Ordering drain pump to resolve will install old control with new pump. ; ordrng 1 4681EA2001T (DRAIN PUMP)
Near San Antonio, TX 78253
Justin
Job Details: 10/01/2020
OVEN ELECTRIC (D KITCHENAID KEBC177KSS05 "Need both oven light assemblies for unit, will reschedule for monday. ; ordrng 2 WP4448972 (light-oven)s"
Near San Antonio, TX 78261
Shawn W.
Job Details: 10/01/2020
DISHWASHER KITCHENAID KDTE234GPS1 Outdoor not verify serIal number. Builder likely switched unit for closing or out down the wrong serial number. Actual serial number is FX3518861. One on ticket was FX2808961. As a courtesy to the builder I took a look at the rack. Hopefully we can get this worked out with Whirlpool. Both the upper racks I looked at were functioning as designed. Unit is fully operational.
Near San Antonio, TX 78249
Tommy B.
Job Details: 10/01/2020
MICROWAVE OVEN AMANA AMV2307PFS3 Last visit found faulty lamp holder. This visit swapped out with new parts and labor to resolve issue. Unit tested good now with no further issues at this time.
Near San Antonio, TX 78214
Jesus C.
Job Details: 10/01/2020
DRYER WHIRLPOOL WED4950HW0 Tested unit. Not heating. Found thermal cutoff was tripped. Reset cutoff. No further issues. Tested to complete.
Near San Antonio, TX 78232
Jim G.
Job Details: 10/01/2020
REFRIGERATOR JENN-AIR JS48PPDUDE01 Verified gaskets are stiff and not sealing well. ; ordrng 1 W10800810 (gasket-fip) and 1 W10800818 (gasket-fip FREEZER)
Near San Antonio, TX 78249
Tommy B.
Job Details: 10/01/2020
MICROWAVE OVEN MAYTAG MMW9730FZ05 Called tech line spoke to Kathy. Testing revealed that we need a new door. Ordering parts to resolve issue.SR7728885220; ordrng 1 W10687342 (door/mw) and 1 W10874474 (hinge-door) and 1 Wpw1012885 (RIVET)
Near San Antonio, TX 78242
Jesus C.
Job Details: 10/01/2020
WASHER WHIRLPOOL WTW5105HW0 Tested unit. F5e1 error code. No issues during testing. Customer overloaded washer during cycle. Performed customer instruct on proper use and care procedures. Job complete.
Near San Antonio, TX 78238
Tommy B.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Customer stated that the issue with the unit is Not producing ice consistently. Found issue to be that the switch does not engage properly. Ordering a new icemaker to resolve issue.; ordrng 1 WPW10300024 (icemaker)
Near San Antonio, TX 78258
Jim G.
Job Details: 10/01/2020
DISHWASHER KITCHEN AID KDTE334GPS0 "Apparently this unit belonged to a different customer, but was returned to vendor and resold as new to this customer. Replaced control and heating element. Issue resolved."
Near San Antonio, TX 78255
Richard G.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRF540CWBW01 Customer complaint is that display is still showing 77 degrees and food in refrigerator section is freezing. Ordering thermistor and evap motor.; ordrng 1 W11024089 (motor-evap) and 1 WRF540CWBW01 (THERMISTOR)
Near San Antonio, TX 78232
Jim G.
Job Details: 10/01/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced motor. Issue resolved.
Near San Antonio, TX 78254
Tommy B.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Customer complaint is a loud noise periodically during operation. Found issue to be a faulty damper control. Ordering new part to resolve issue.; ordrng 1 WPW10196393 (damper control assy)
Near San Antonio, TX 78250
Douglas H.
Job Details: 10/01/2020
REFRIGERATOR KITCHENAID KFIS29PBMS02 "Unit lost all cooling after yesterday’s repair. Indicating a leak. Checked for leaks, found cap tube for freezer EVAP didn’t seal. Resealed cap tube to resolve the issue. Vacuumed unit, held vacuum. Charged unit, held charge. Unit began cooling immediately upon testing. Advised to give unit AT LEAST 24 HOURS to properly cool"
Near San Antonio, TX 78252
Jesus C.
Job Details: 10/01/2020
RANGE KITCHENAID KFEG500ESS3 Front glass of unit is coming undone from tape. Will need to order new front panel. ; ordrng 1 W10906445 (glass-door)
Near San Antonio, TX 78245
Justin
Job Details: 10/01/2020
DRYER WHIRLPOOL WED4815EW1 "Unit failed vent test, need to have duct cleaned out. Heating as designed."
Near San Antonio, TX 78245
Richard G.
Job Details: 10/01/2020
WASHER MAYTAG MHW5630HC0 "Customer complaint is that the unit still has soaking wet clothes at the end of the towels cycle. Entered diagnostics and found error codes F5E2 lock failure. Ran automatic test, did not find anything out of the ordinary. Ran unit through calibration cycle. Tested to complete. Unit is good to go."
Near San Antonio, TX 78260
Jim G.
Job Details: 10/01/2020
OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS01 Rescheduled per customer request. ; schdld next appmnt for 9/29 TUE !
Near Spring Branch, TX 78070
Jim G.
Job Details: 10/01/2020
DRYER SAMSUNG DVA42H5000EW/A3 Replaced heater kit but issue persists. There was a faulty thermistor (open). Josh reference# 7003966032; ordrng 1 DC32-00007A (thermistor)
Near San Antonio, TX 78260
Jim G.
Job Details: 10/01/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Replaced heating element. Issue resolved.
Near Spring Branch, TX 78070
Jim G.
Job Details: 10/01/2020
REFRIGERATOR SAMSUNG RF22M9581SGAA Replaced auger assembly which includes the non functional fan replacement.
Near San Antonio, TX 78245
Justin
Job Details: 10/01/2020
RANGE WHIRLPOOL WFC150M0EB3 "Cooktop on button not working. KB homes has 1 year additional builder warranty. Calling trade team, they said they see the additional 1 year warranty. ; ordrng 1 W11134593 (harns-wire) and 1 WP3196068 (lens-light)"
Near Spring Branch, TX 78070
Jim G.
Job Details: 10/01/2020
REFRIGERATOR JENN-AIR JFX2897DRP02 Replaced all necessary parts. Issue resolved.
Near San Antonio, TX 78253
Justin
Job Details: 10/01/2020
REFRIGERATOR SAMSUNG RF22K9581SG/AA "Replaced control, and ice maker for unit."
Near San Antonio, TX 78251
Justin
Job Details: 10/01/2020
DRYER MAYTAG MEDC215EW1 Motor needs a push start to move. Will need to order and replace motor again. Motor is covered by 10 year warranty. Customer does not want to go forward with repair.
Near San Antonio, TX 78253
Justin
Job Details: 10/01/2020
DRYER MAYTAG MDE7400AYW "Timer is not working correctly, only really works on timed/air fluff and during the cool down and less dry settings. No longer available, will order temp selector sensor and thermal fuse ; ordrng 1 WP307473 (fuse-thrml) and 1 WP33002725 (4 pos. rot)"
Near San Antonio, TX 78227
Justin
Job Details: 10/01/2020
DRYER AMANA NED4655EW1 Found door switch not plugged in all the way. Unit is running as designed. Found the unit to have a bad idler pulley. Replaced with truck stock. ; used 1 WP691366 (PULLEY-IDLR) from stock
Near San Antonio, TX 78253
Justin
Job Details: 10/01/2020
REFRIGERATOR SAMSUNG RF26XAERS Need to replace dispenser console and water Reservoir. Customer is going to think about it. Collected for service call. ; ordrng 1 DA97-07286J and 1 DA97-07150A
Near San Antonio, TX 78245
Justin
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Spoke with customer, going to order damper and reschedule for Tuesday next week. Quoted for 333.36 ; ordrng 1 WPW10479155 (control)"
Near Castroville, TX 78009
Justin
Job Details: 10/01/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Need to order and replace pump motor. Rescheduled for next Thursday. ; ordrng 1 W11085683 (pump&motor)
Near San Antonio, TX 78245
Justin
Job Details: 10/01/2020
DISHWASHER WHIRLPOOL WDF330PAHS "Spoke with customer, they said the request was put in before warranty expired but COVID stopped it. She is calling whirlpool with request proof to cover repair."
Near San Antonio, TX 78253
Justin
Job Details: 10/01/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 "Replaced door panel, no dents or scratches seen."
Near Schertz, TX 78154
S. L.
Job Details: 10/01/2020
WASHER WHIRLPOOL WFW6620HC0 Removed front panel replaced bellow reassembled tested no leaks all operations normal.
Near Bulverde, TX 78163
Jim G.
Job Details: 10/01/2020
RANGE WHIRLPOOL WFG320M0BS3 Replaced all parts. Issue appears resolved however customer will have to test it a few times to know for sure.
Near San Antonio, TX 78211
Jesus C.
Job Details: 10/01/2020
RANGE WHIRLPOOL WFE505W0HB2 F1e0 error code. Will need to replace control. ; ordrng 1 W11314391 (cntrl-elec)
Near San Antonio, TX 78226
Jesus C.
Job Details: 10/01/2020
OVEN ELECTRIC (S WHIRLPOOL WOS51ES4ES01 Tested unit. Not powering on. Good power supply. Will need to replace UI and control. ; ordrng 1 W10803991 (cntrl-elec) and 1 W10803994 (cntrl-elec)
Near San Antonio, TX 78245
Richard G.
Job Details: 10/01/2020
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS02 Replaced both controls and consoles. Tested to complete. Unit is good to go.
Near San Antonio, TX 78209
Jesus C.
Job Details: 10/01/2020
RANGE WHIRLPOOL WFE550S0HZ1 Door hinge is defective. I’ll need new hinge. ; ordrng 1 WPW10299224 (hinge-door)
Near Terrell Hills, TX 78209
Jesus C.
Job Details: 10/01/2020
REFRIGERATOR KITCHENAID KBSN608EPA01 Tested unit. Led in fresh food and freezer are out. Will need to replace faulty modules. ; ordrng 5 W11462342s
Near San Antonio, TX 78212
Jesus C.
Job Details: 10/01/2020
DISHWASHER WHIRLPOOL KDTE334GPS0 Tested unit. No filling with water. Found float switch linkage not contacting switch. Fixed linkage. Good water to tub. No further issues during testing. Tested to complete.
Near Selma, TX 78154
S. L.
Job Details: 10/01/2020
WASHER WHIRLPOOL WTW5105HW0 Found loud squeaking when in high spin removed belt tested motor tested shifter checked beneath basket for objects cannot pinpoint noise exactly noise coming from either gear case or motor found splutch has oil on it and belt to ordered motor splutch belt and gearcase; ordrng 1 W11026785 (motor-drve) and 1 W11218170 (WASHER) and 1 W11239857 (BELT ) and 1 W11239857 (SPLUTCH) and 1 W11423758 (GEAR CASE)
Near Olmos Park, TX 78212
Jesus C.
Job Details: 10/01/2020
OVEN ELECTRIC (D KITCHEN AID 0 No ticket needed for oven.
Near San Antonio, TX 78210
Jesus C.
Job Details: 10/01/2020
DRYER ROPER RED4516FW0 Unit is missing blower wheel. Will need to order and install new wheel. ; ordrng 1 WP694089 (wheel)
Near San Antonio, TX 78260
Shawn W.
Job Details: 10/01/2020
DISHWASHER KITCHENAID KDTM704ESS0 After replacing the tub and working on attaching the door I noticed that two screws needed for the hinges are missing. Parts ordered.; ordrng 1 WP3400071 (screw) and 1 WP3400071 (screw) and 1 WPW10544004 (door latch strike)
Near San Antonio, TX 78213
Steven G.
Job Details: 10/01/2020
REFRIGERATOR MAYTAG MSD2572VEW01 "Checked refrigerator found unit not cooling found noisy compressor not starting, replaced start device still the same ordered compressor ; rqstng P&A on 1 W10183575 (compressor)"
Near San Antonio, TX 78240
Tommy B.
Job Details: 10/01/2020
DRYER WHIRLPOOL WED4815EW1 Thermal fuse isn’t working. Ordering part to resolve issue. ; ordrng 1 WP3392519 (thermal fuse)
Near Boerne, TX 78006
Colton B.
Job Details: 10/01/2020
DRYER MAYTAG MEDB835DW4 Issue was that dryer would shut off mid cycle. This occurs even in timed dry. Airflow to the outside was good and unit heated well. Finding issue to be a fail main control. Ordering and returning.; ordrng 1 W11133021 (cntrl-elec)
Near Boerne, TX 78006
Colton B.
Job Details: 10/01/2020
ICEMAKER (STANDA KITCHENAID KUIX505ESS1 "Issue is low ice production and high water usage. Valve and sensor checked good. Finding issue to be a shorted auxiliary drain pump. Ordering pump, part is out of stock. Told customer we’d call when it comes in. Gate code is #9237.; ordrng 1 1901A (pump)"
Near San Antonio, TX 78233
S. L.
Job Details: 10/01/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Found failed evaporator fan motor.
Near San Antonio, TX 78218
S. L.
Job Details: 10/01/2020
RANGE WHIRLPOOL WFC310S0ES3 "9/24/20 12:46: SL there 9/24 THU, 12:06 to 12:39"
Near Bandera, TX 78003
Richard G.
Job Details: 10/01/2020
DISHWASHER KITCHENAID KDFE104HPS0 "Customer complaint is that the unit is not draining. Drain pump is humming but not draining. Nothing is blocking drain to sink. Replaced drain pump with truck stock, bad pump. Need to order drain pump.; ordrng 1 W10876537 (drain pump), used 1 W10876537 (PUMP DRAIN) from stock"