We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near San Antonio, TX 78253
Drew
Job Details: 12/22/2021
Replaced freezer door, bin, hinge, and bushing. No further issues at this point
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WOC54EC0HS01
Near San Antonio, TX 78260
Douglas H.
Job Details: 12/22/2021
Customer stated microwave not heating and then gets error code f1e6 magnetron error. Confirmed error message. Also found unit needs new console as console wouldnt turn microwave on. After resetting power console allowed microwave to turn on then received magnetron error again.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Castroville, TX 78009
Jesus C.
Job Details: 12/22/2021
Installed suspension. Found basket warped. Will need new basket.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near San Antonio, TX 78256
Drew
Job Details: 12/22/2021
Upon arrival found the dispenser broken, replaced dispenser. No further issues at this point
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM03
Near Converse, TX 78109
Chris S.
Job Details: 12/22/2021
Put fitting on everything working as designed.
We serviced a
WHIRLPOOL OVEN ELECTRIC [S
Model WOS51EC0HS02
Near San Antonio, TX 78253
Jesus C.
Job Details: 12/22/2021
Tested unit. Oven not secured. Cutout for cabinet is too large and oven cannot be secured to cabinet. Customer will need to correct the cabinet issue so that unit can be safely secured. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near San Antonio, TX 78247
Zachary
Job Details: 12/22/2021
Checked washer, issue is leaking. Found water stains coming from softener dispenser. Have seen this issue before. Called tech line after replacing dispenser and inlet valve. Per tech line then ordered another dispenser but with bezel and control board. Have not been back since. Also, told that same customer to try using less softener and may resolve issue. What you cannot see from consumer side is how large the dispenser is. If you fill to max full that is a ton of softener. Relayed same information to this customer. Rescheduling valves.
We serviced a
KITCHEN AID ICEMAKER (STANDA
Model KUIX505ESS
Near San Antonio, TX 78249
Jesus C.
Job Details: 12/22/2021
Tested unit. Found leak in evap coil. Replaced coil and installed drier. Recharged unit. Holding pressure. Good frost on evap tray. Unit is working properly at this time. Job complete.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH31017HB
Near San Antonio, TX 78224
Jay
Job Details: 12/22/2021
Unit is working as it should. No issues found. Explained proper operation to customer.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near San Antonio, TX 78245
Sebastian
Job Details: 12/22/2021
Replace the missing stop rack for the time being and attempted to bend the metal to hold it in place better ordering rack track for both sides along with new stoppers for the front and the back there does show to be one piece on each side that is discontinued if I cannot move that over will have to call whirlpool as a unit is under two years old and should not have any parts discontinued at this time.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Converse, TX 78109
Chris S.
Job Details: 12/22/2021
Replace drive motor tested unit everything working properly when putting vent hose back on and found it and it was stuck in wall vent hose to customer to clean out because it could be causing further issues.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS4
Near Boerne, TX 78006
Scott
Job Details: 12/22/2021
Customer complaint was freezer not as cold as it should be. Tested and found that refrigerator and freezer are operating as designed to. Checked in diagnostics and everything was working as it should be. I found some ice build up in back of freezer and the screws on freezer door were not tightened down. Defrosted freezer and Tightened screws and had no further issues.
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near San Antonio, TX 78245
Jesus C.
Job Details: 12/22/2021
Installed new control and latch. No further issues during testing.
We serviced a
WHIRLPOOL VENT HOOD
Model UXT5236BDS
Near Boerne, TX 78006
Scott
Job Details: 12/22/2021
Changed out motor and filter switch and tested with no further issues.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Boerne, TX 78006
Scott
Job Details: 12/22/2021
Had no ice maker in my van to install or that icemaker was even ordered . Customer also informed me she is having issue with ice dispenser not working correctly. Ordering icemaker and dispenser to resolve issues. Icemaker is oos. Team will contact customer when parts come in. Customer asked to be placed on UL for sooner service when part comes in.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near San Antonio, TX 78222
Daniel
Job Details: 12/22/2021
Customer reported freezer and fridge not cooling. After inspection found frozen evaporator. Tested fan with door switch and fan kicks on. Checked parts bin for thermistor and there was no part only found the fan. Do not have anymore thermistors in truck stop as well. Defrosted the outer layer of the evaporator as best as I could. Advised customer to unplug unit so it could fully defrost to get best usage of unit until their next appointment. Will return with parts to repair.
We serviced a
WHIRLPOOL COOKTOP ELECTRIC
Model KICU569XBL
Near Fredericksburg, TX 78624
Colton B.
Job Details: 12/22/2021
Replaced module again, unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near San Antonio, TX 78253
Sebastian
Job Details: 12/22/2021
Found that the customer is not getting as cold as it should in the freezer section I could see the frost pattern going all the way through the evaporator the compressor is pulling .8 A looks to be in good condition compressor fan working as it should was pulling about 15? in the freezer section ordering thermistor and returning with you I to address the whole circuit before proceeding with sealed system issues. Parts show available at vendor parts team to reach out.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near San Antonio, TX 78224
Jay
Job Details: 12/22/2021
Toothbrush stuck in blower motor fan duct preventing it from turning. Removed and unit testing good. Did replace drive belt and pulley.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF305ESS
Near Fredericksburg, TX 78624
Colton B.
Job Details: 12/22/2021
Same issue as last visit. Called DH who said to order the other comtrol and replace at the same time. Customer reconsidering repair, will call us if they would like to proceed.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS1
Near San Antonio, TX 78253
Sebastian
Job Details: 12/22/2021
Im at the panel is not the portion that was scratched its the cooktop;
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Fredericksburg, TX 78624
Colton B.
Job Details: 12/22/2021
Issue is that unit is not running. Finding issue to be the drain line has been damaged by something. Customer will have an exterminator come out while we get a new drain line. Returning next week.
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258XEB1
Near Kirby, TX 78219
Daniel
Job Details: 12/22/2021
Returned with part, called tech line upon arrival to run some tests on the ice maker. After testing to be sure ice maker was still good installed water valve. After installing water valve tested ice maker in full harvest and ice maker filled with water as designed. Unit back in service Sterling 7732554173
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ
Near Fredericksburg, TX 78624
Colton B.
Job Details: 12/22/2021
Replaced heating element per recall. Unit tested good.
We serviced a
JENN-AIR RANGE
Model JGRP548HL00
Near La Vernia, TX 78121
Daniel
Job Details: 12/22/2021
Returned to replace parts. Replaced 4 burner heads, and 4 igniters. Tested unit and all burners produce flame as designed. Unit back in service .
We serviced a
AMANA WASHER
Model NTW4516FW3
Near San Antonio, TX 78237
Garry
Job Details: 12/22/2021
Customer complaint was loud noise and shaking during operation of washing machine. Inspected unit to discover that suspension was at fault. Replaced all suspension on basket. Upon investigation of noise, discovered that belt was to blame. Replaced belt & returned unit to operation. Unit successfully testing. No further issues at this time. Belt came from my truck stock.; used 1 W1239857 ( Belt) from stock
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near San Antonio, TX 78230
Garry
Job Details: 12/22/2021
Customer stated unit would not spin on a normal wash cycle but would spin on others. Found the spin setting under the normal wash cycle to be turned off. Controls checked good & washer ran through diagnostics perfectly. Unit returned to operation, no stored fault codes, no further issues at this time. As per SB web this unit is still under warranty. No charge for service call, but this will be recorded as customer instruct.SR - 7732548442
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near San Antonio, TX 78250
Sebastian
Job Details: 12/22/2021
Replaced a UA and disappear to fix the issue customer explained that they at some point lost the freezer but since then has came back on explain to customer that being that our control was definitely messed up it is likely that changing out the control should resolve this issue I already found one of the thermostats acting up and changed it in the refrigerator section very unlikely that the freezer section is acting up as well customer to monitor. Hes are making good temp and dry at the moment
We serviced a
KITCHENAID REFRIGERATOR
Model KBFO42FTX08
Near San Antonio, TX 78258
Sebastian
Job Details: 12/22/2021
I seems that left-hand order was lost in transit. Putting door on re-order advising customer call whirlpool.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHV00
Near San Antonio, TX 78245
Jesus C.
Job Details: 12/22/2021
Tested unit. Found compressor not running. Making loud humming noise. Bad compressor. Replaced compressor. Recharged unit. Compressor running. No issues during testing. Advised customer to monitor unit. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Kerrville, TX 78028
Colton B.
Job Details: 12/21/2021
Replaced wire harness, unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDBO6
Near San Antonio, TX 78221
Daniel
Job Details: 12/21/2021
Customer reported ice maker not working properly. Water spilling in freezer cabinet every time it ice maker would try to fill. Figured fill tube was not adjusted properly in ice maker while it was filling causing splashing on the walls. Adjusted tube. Ice maker filled properly without water going everywhere. Unit functioning as designed. If problems re occur pls return with ice maker. Sr #7732537487Chris
We serviced a
WHIRLPOOL ICEMAKER (STANDA
Model n/a
Near Boerne, TX 78006
Colton B.
Job Details: 12/21/2021
Replaced grid cutter and reservoir drain pump to resolve issues. All parts are functioning as intended. Customer will run a cleaning cycle and all will be good.
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSC48QTS00
Near Fair Oaks Ranch, TX 78015
Colton B.
Job Details: 12/21/2021
Replaced emitter / receiver board. Icemaker now cycles but does not fill. Went to check valve. Tube from filter to valve broke off inside the valve. Turned water to refrigerator off to stop the leak. However I will need to order a new valve and tube for unit.Will call customer when parts come in.
We serviced a
WHIRLPOOL WASHER
Model WTW8240YW0
Near Universal City, TX 78148
Chris S.
Job Details: 12/21/2021
Replaced hub , screws and rotor and stator. Test unit everything is working properly but during testing noticed that washer was turning on and off by itself check plug was not getting correct voltage told customer to get wallplug looked at.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near San Antonio, TX 78247
Zachary
Job Details: 12/21/2021
Checked dryer, receiving 240v at outlet. Removed terminal cover and found L2 shorted out with the ground wire. Ordering terminal repair kit and terminal block to resolve issue. Rescheduling all other parts if their is additional issues otherwise. Force scheduled as follows.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS0
Near Spring Branch, TX 78070
Jim G.
Job Details: 12/21/2021
Replaced control. Issue was resolved.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Bulverde, TX 78163
Jim G.
Job Details: 12/21/2021
I verified that the dispenser was faulty. Replaced both parts as a precaution.
We serviced a
MAYTAG WASHER
Model MHW8630HC1
Near Spring Branch, TX 78070
Douglas H.
Job Details: 12/21/2021
Customer stated unit goes off balance and then shuts off leaving clothing wet. Found cause to be left front leveling leg not even touching the ground. Leveled unit and secured with lock nut to resolve the issue, unit functioning properly now.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Bulverde, TX 78163
Jim G.
Job Details: 12/21/2021
Replaced both control and harness. Issue is resolved.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near San Antonio, TX 78245
Jesus C.
Job Details: 12/21/2021
Tested unit. Ice maker not harvesting. Will need new ice maker.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near San Antonio, TX 78254
Drew
Job Details: 12/21/2021
Upon arrival customer stated unit was leaking water. Found a piece of ice clogging the inlet. Replaced ice maker and had it call for water immediately. If problems persist order valve and ice maker
We serviced a
WHIRLPOOL OVEN ELECTRIC (D
Model WOD77EC0HS01
Near San Antonio, TX 78260
Jim G.
Job Details: 12/21/2021
I verified a short at the receptacle where the machine is hardwired. Also the box is mislabeled. Informed customer that the issue is electrical within the home. Used wire tie to secure harness.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near San Antonio, TX 78247
Jim G.
Job Details: 12/21/2021
Ive replaced the harnesses. Issue is resolved. .
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near San Antonio, TX 78228
Garry
Job Details: 12/21/2021
Found washer to be full of water so much so that the basket had sunken into the outer tub. Viewed stored fault codes and discovered overfill condition (F8E3) and shifter error (F7E5). Replaced faulty shifter with new part. Successfully completed automatic test mode & ran calibration cycle to clear stored fault codes. Machine operating as designed. No further issues at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Helotes, TX 78023
Drew
Job Details: 12/21/2021
Spoke with Andrew from tech line received sr#7732150380. After running through all the tests we verified the temperatures in freezer and fridge are within acceptable range per whirlpool tech line. Fixed the bottom drawer as it was hitting the bracket. No further issues at this point
We serviced a
KITCHENAID OVEN ELECTRIC (D
Model KEBS207BSS01
Near San Antonio, TX 78260
Colton B.
Job Details: 12/21/2021
Replaced control, unit tested good.
We serviced a
AMANA WASHER
Model NTW4516FW
Near Rockport, TX 78382
John L.
Job Details: 12/21/2021
Inspected unit, unable to get unit into diagnostics mode as drain pump constantly runs and unit displays sensing. Disconnected drain pump, unit still will not go into diagnostics mode. Will need to replace control and possibly drain pump to resolve issues.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Corpus Christi, TX 78411
John L.
Job Details: 12/21/2021
Inspected unit, unit displaying same code shifter fault. Ran tests on unit, do you wanna go to the test without any issues. Unit may have possible issue with control board, will order control board to resolve this issue as well.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM
Near Corpus Christi, TX 78415
Adam
Job Details: 12/21/2021
Installed door used washers to level. Issue resolved
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Corpus Christi, TX 78408
John L.
Job Details: 12/21/2021
Installed components, unable to verify function due to power loss at home. If customer continues to have issues after power is restored, to call back and schedule a return visit.
We serviced a
WHIRLPOOL RANGE
Model WEC310S0FB4
Near Corpus Christi, TX 78415
Adam
Job Details: 12/21/2021
Customer complaint of front right burner no longer heating. Inspection of unit shows no error codes but further inspection of burner coil shows several spots that have failed. Replace burner to resolve issue
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Corpus Christi, TX 78414
John L.
Job Details: 12/21/2021
Inspected unit, found leak coming from housing. Will need to replace housing to resolve issues with this unit.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Robstown, TX 78380
Adam
Job Details: 12/21/2021
Inspection of unit shows error code for motor fault as well as long Phil no Phil. Manually testing unit shows cold water valve seized shut.Service pointer in relation to this unit for this issue in regards to actuator needing to be replaced. Replaced actuator and water valve calibrated unit ran verification cycle issue resolved; used 1 W10869800 (Valve) from stock
We serviced a
WHIRLPOOL OVEN
Model WOS31ES0JS01
Near Corpus Christi, TX 78418
John L.
Job Details: 12/21/2021
Installed components, restore power to unit. Unit still did not power on, check for voltage, no voltage coming through. Customer reset and powered on breaker multiple times still no power coming through. Home electrical seems to be cars for you did not powering back on, customer will need electrician to look at wiring.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near San Antonio, TX 78245
Jay
Job Details: 12/21/2021
Placed stopper. Unit works.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near San Antonio, TX 78252
Jay
Job Details: 12/21/2021
Installed cooktop is damaged on the side preventing in from properly sealing. Ordering new one.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near San Antonio, TX 78253
Sebastian
Job Details: 12/21/2021
Was able to confirm bowing in the mullion on on the right hand side showing 1/8 of an inch gap on the left-hand side showing 1/4 inch gap frost buildup is more so on the left-hand side of the freezer but after changing gaskets and repeatedly trying to chase this issue determine with tech line at the unit is unrepairable unit technically falls out of warranty at this day but since this has been a problem and was called in before warranty customer service should still be able to help the customer replace the unit pictures attached
We serviced a
FRGIDAIRE REFRIGERATOR
Model n/a
Near San Antonio, TX 78210
Jesus C.
Job Details: 12/21/2021
Tested unit. Found fan not working. Will need new fan. Spoke with Burt.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW04
Near San Antonio, TX 78261
Zachary
Job Details: 12/21/2021
Replaced control per last techs diagnosis. Unit powered on and started cooling. Advised 48 hours for freezer to be cooling properly.
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG97US0HS00
Near San Antonio, TX 78261
Douglas H.
Job Details: 12/21/2021
Last trip found faulty center burner valve, center burner head, left rear burner valve and burner caps. Installed all part to resolve the issues. Unit is operating as designed now. No further issues at this point.
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near San Antonio, TX 78258
Douglas H.
Job Details: 12/21/2021
Last trip found faulty upper left rc light module. Replaced module to resolve the issue. Unit testing good now.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near San Antonio, TX 78237
Douglas H.
Job Details: 12/21/2021
Last trip found faulty vent assembly causing leak. Replaced vent assembly to resolve the issue. Unit performing as designed now with no leaks. No further issues at this point.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near San Antonio, TX 78245
Jay
Job Details: 12/21/2021
Replaced evap motors. Unit testing good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near San Antonio, TX 78260
Douglas H.
Job Details: 12/21/2021
Customer stated unit stopped cooling immediately after repair. Running pressure high side at 0, low side in a vacuum at minus 10. Checked for leaks with uv light. None found. Ran test 4 while checking pressures, pressures didnt change at all while running test. Contacting techline to report findings. Spoke with Rick. Explained the situation and findings. He asked me a bunch of questions regarding the issue. Explained everything. Stated unit is unrepairable as there is likely a leak in the cabinet. Advised to have customer to contact customer service. Sr 7732542248UNIT HAS BEEN DEEMED NON REPAIRABLE!
We serviced a
SAMSUNG RANGE
Model NE59J7630SG/AA
Near San Antonio, TX 78244
Daniel
Job Details: 12/21/2021
Customer reported broken stove top. Upon arrival also found faulty led display. Ordered Led display and frame cooktop. Will return when parts are available to repair.
We serviced a
WHIRLPOOL DRYER
Model WED6620HC0
Near San Antonio, TX 78218
Daniel
Job Details: 12/21/2021
Customer reported dryer not giving out heat. After inspection found heating element not giving continuity. Removed heating element and sure enough the coils were broken. Replaced heating element and tested unit. Unit is now giving out heat and functioning as designed. Unit back in service
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near San Antonio, TX 78221
Daniel
Job Details: 12/21/2021
Customer reported refrigerator powering off at random times and having to unplug and plug in unit to restart. Figured it was control issue. Replaced control. All cabinets cooling as needed. Unit functioning as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near San Antonio, TX 78224
Daniel
Job Details: 12/21/2021
Customer reported grinding noise and that unit would not switch gears. After inspection found faulty cam with plastic cam shavings under the unit. Checked for error codes found none. Replaced cam and tested unit in diagnostic cycle. Unit functioned as designed with no irregular or excessive noise. Unit back in service. Customer has 1 year extended builders warranty
We serviced a
KITCHENAID RANGE
Model KGCU483VSS02
Near San Antonio, TX 78261
Zachary
Job Details: 12/21/2021
Checked range, issue is griddle not heating up properly. Tested and it indeed was not heating up properly. Went to test outlet and verify it was wired properly and found unit halfway unplugged. Tested outlet and checked good. Plugged unit back on and tested griddle. Now working as designed. Put on 300 F and before boiling water. Checked all other functions and burners, no other issues or error codes found. Range is working as designed. Unit is within specifications across the board.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near San Antonio, TX 78259
Zachary
Job Details: 12/21/2021
Checked dishwasher, had element with gold(defective) bushings. Replaced element and tested dishwasher. No issues or error codes found. Dishwasher is now working as designed.
We serviced a
WHIRLPOOL OVEN ELECTRIC (D
Model WOD51EC0HS
Near San Antonio, TX 78233
Chris S.
Job Details: 12/21/2021
Replace thermostat and blower tested unit everything working properly no further issues.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM03
Near San Antonio, TX 78253
Jesus C.
Job Details: 12/21/2021
Tested unit. Found harness to ice maker not secured properly. Fixed harness issue. No further issues during testing. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near San Antonio, TX 78209
Chris S.
Job Details: 12/21/2021
Replace stater and rotor tested do you need everything working properly and has design got no error codes.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near San Antonio, TX 78238
Garry
Job Details: 12/21/2021
Previous tech found shorted harness. Replaced harness and returned unit to operation. Unit tested well & is functioning as designed. No further issues at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Kerrville, TX 78028
Colton B.
Job Details: 12/21/2021
Issue was a no drain dishwasher. Replaced sump and drain pump, issue still persisted. Found ultimate issue to be the drain line installed on the garbage disposal had a check valve, which didnt allow unit to drain. Cut drain line and got a connector from Home Depot. Unit now drains well.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near San Antonio, TX 78232
Zachary
Job Details: 12/21/2021
Installed upper rack hub nut and replaced defective float switch. Tested dishwasher and it is now working as designed. No other issues or error codes found.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Kerrville, TX 78028
Colton B.
Job Details: 12/21/2021
Issue was frost in the freezer. Found icing on RH rail keeping door from closing unless pushed in. Defrosted rail and lubricanted with food safe grease. Unit now opens and closes with ease. Unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Kerrville, TX 78028
Colton B.
Job Details: 12/21/2021
Issue was unlevel doors and no ice production. Found ice maker turned off, everything seemed to be fine in diagnostics. Customer will report if ice is not produced. Also leveled doors to resolve that issue.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS
Near San Antonio, TX 78240
Drew
Job Details: 12/21/2021
Upon arrival replaced the harness. Unit turned on and each burner was tested along with the oven. Unit is functioning properly. No further issues at this point, terminal block I ordered was damaged but not needed as the harness came with one
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near San Antonio, TX 78245
Jesus C.
Job Details: 12/21/2021
Installed new door. Ice bin auger is slipping. Will need new bin.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near San Antonio, TX 78254
Sebastian
Job Details: 12/21/2021
Changed out control as I was not receiving the right voltage supplies or unit still did not kick on went all the way back to the wall to double check voltage and found that it is feeding voltage but not enough only six bolts being ran on my meter at the wall
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ
Near Corpus Christi, TX 78413
Adam
Job Details: 12/20/2021
Inspection of unit shows icemaker had a broken tray in several spots which is not allowing unit to rotate to harvest. You know what then call for water and overfill ice tray causing freezing and dripping. Replaced icemaker tested unit issue resolved
We serviced a
AMANA WASHER
Model NFW5800HW3
Near Corpus Christi, TX 78413
Adam
Job Details: 12/20/2021
Customer complaint of unit rocking or walking violently during use. Inspection of unit shows person who installed unit did not remove shipping bolts. Remove the bolts tested unit issue resolved
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS1
Near Taft, TX 78390
John L.
Job Details: 12/20/2021
Installed control board tested unit for function after installation, issue on this unit has been resolved.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Corpus Christi, TX 78411
John L.
Job Details: 12/20/2021
F7E5 shifter fault, inspected under unit. Found issue with cam and shifter. Replaced cam, this got rid of squeaking that unit was making. Other noise coming from unit is emanating from tub/stabilizing ring. Will need to replace inner tub to resolve this issue, may also require gearcase. Will order components to resolve issues.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Corpus Christi, TX 78415
Adam
Job Details: 12/20/2021
Complaint of oven not working cooked up functioning. Inspection of unit shows where the power cord and his harness has fried out completely. Replace harness to resolve issue. Customer did not have new power cord available so I was unable to test unit but customer doesnt understand how to hook up new power cord. Issue resolved
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Corpus Christi, TX 78411
John L.
Job Details: 12/20/2021
Installed slides, issue on this unit has been resolved.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAH02
Near Corpus Christi, TX 78410
Adam
Job Details: 12/20/2021
Sr# 7732534988. Went out today with parts but unfortunately door handle was again the incorrect component much too short to mount to freezer door. Contact the tech line to try to troubleshoot issue and get correct part number. SR number above will be ordering separate components to try to resolve issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Corpus Christi, TX 78418
John L.
Job Details: 12/20/2021
Installed icemaker onto unit, issue has been resolved.
We serviced a
WHIRLPOOL DRYER
Model WED8500DC4
Near Corpus Christi, TX 78414
John L.
Job Details: 12/20/2021
Inspected unit, tested electrical within unit. Power is getting to main control, and control is supplying power to panel. Panel may need to be replaced to resolve issue. Unable to make repairs as console sent with was just shell and not full assembly. Ordering full console assembly to resolve issue.
We serviced a
KITCHENAID ICEMAKER (STANDA
Model KUID508HBL00
Near San Antonio, TX 78209
Jim G.
Job Details: 12/20/2021
Replaced bin thermistor. Issue is resolved.
We serviced a
WHIRLPOOL OVEN ELECTRIC (D
Model WOD51EC0AS05
Near Helotes, TX 78023
Scott
Job Details: 12/20/2021
Customer informed me upon arrival that there was no longer an issue with the oven and no repair was needed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Boerne, TX 78006
Scott
Job Details: 12/20/2021
Change out evap harness and tested with no further issues. Customer going to monitor for 24 to 48 hours to make sure issue does not return
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near La Vernia, TX 78121
Daniel
Job Details: 12/20/2021
Upon arrival let customer know unit was not in warranty. Gave customer quote on service call. Customer was under the impression that it had 10 year warranty. Informed customer that only covered the tub and motor. Customer decided they would just end up buying a new unit and that no service would be needed.
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near San Antonio, TX 78216
Jim G.
Job Details: 12/20/2021
Light modules did not correct issue. After speaking with Bruce in techline determined both control and led module are needed.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Adkins, TX 78101
Daniel
Job Details: 12/20/2021
Customer reported washer not cleaning clothes properly. After inspection found bad actuator, washer not agitating. Replaced actuator and tested unit in diagnostic mode. Washer now agitates, unit functioning as designed.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near San Antonio, TX 78260
Shawn W.
Job Details: 12/20/2021
Our customer is having a problem with the door seal becoming frayed and they are concerned about it catching fire. I trimmed it and tucked it as best I can. This seal will need to be replaced. Part ordered.
We serviced a
JENN-AIR COMPACTOR
Model TC607X4
Near San Antonio, TX 78232
Jim G.
Job Details: 12/20/2021
The actuator is in need of replacement.
We serviced a
WHIRLPOOL REFRIGERATOR
Model B136CAL1
Near San Antonio, TX 78232
Jim G.
Job Details: 12/20/2021
The icemaker is not responding at all. There is voltage. Will replace icemaker.