Near Tivoli, TX 77990
Michael
Job Details: 04/07/2020
DISHWASHER AMANA ADB1400AGB1 "Complaint was that it wouldn’t power on. The customer said it started working again, checked to make sure there were no loose connections, all good. No error codes, ran a diagnostics test, completed with no issues or error codes, the appliance is working normal."
Near Odem, TX 78370
John L.
Job Details: 04/07/2020
WASHER MAYTAG MVWB835DW1 "Upon arriving at customers home Customer explained that issue was a UI console, The consul had been replaced on a previous occasion, when seen appointment someone told customer the part installed was under warranty for one year. Explain to customer any parts installed has a 90 day warranty, someone may have given him false information. Advise customer to contact persons and I gave him information of warranty for any assistance. Order a consul and replace con will charge fully if customer cannot get a warranty on the port.; ordrng 1 W10861510 (console)"
Near Kenedy, TX 78119
Michael
Job Details: 04/07/2020
WASHER WHIRLPOOL WTW5000DW2 "Installed part ordered, when took the gearcase out I found there was a mouse nest inside the gearcase which was not allowing it to sense the speed of the basket and shut off. Calibrated and performed a diagnostics test, completed with no issues or error codes, appliance is working normal"
Near Corpus Christi, TX 78410
John L.
Job Details: 04/07/2020
RANGE AMANA ACR4303MFW2 "Inspected unit, found issue with cooktop. Cooktop dented making burners tilt inward. Which is causing issues when cooking. Replace to resolve; ordrng 1 8195532 (cooktop)"
Near Corpus Christi, TX 78411
Adam
Job Details: 04/07/2020
WASHER AMANA NTW4516FW3 Inspection of unit shows error code for long Fill know Fill. Customer has recently moved drain hose from down stem to hose laying flat on the ground. Advise customer that drain hose needs to be a height with no air gaps to drain freely. Customer states drain stem is clogged and filtering back into the home. Advise costumer to contact professional plumber to resolve issue. Issue resolved
Near Corpus Christi, TX 78415
Adam
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Inspection of unit shows ice tray has slight crack dripping into ice container causing auger motor to bind up and not dispense ice. Replace icemaker and been to resolve issue; ordrng 1 W10300024 (icemaker) and 1 W10826037 (harns-wire) and 1 W11097357 (ice-contnr)
Near Corpus Christi, TX 78418
Adam
Job Details: 04/07/2020
WASHER WHIRLPOOL WFW5620HW0 Trying to call tech line to document findings of unit. Tech line phone number says they are training and will not be able to take calls for at least two hours. Regardless inspection of unit shows no error codes and testing of unit and quick cycle shows everything in good working order. Also testing of human machine interface show all buttons function as intended. No issues found with units. Issue resolved
Near Corpus Christi, TX 78418
Adam
Job Details: 04/07/2020
WASHER MAYTAG MVWC465HW2 Inspection of unit shows no error codes. Calibrated unit ran verification cycle all functions work as designed. Important to clarify drain pump was running with lid open unit was not spinning or agitating.
Near Daleville, VA 24083
Uriah B.
Job Details: 04/07/2020
M/W OTR WHIRLPOOL WMH31017HS3 Installer broke mounting nut. Needs new mounting nuts.W11122643 nut; ordrng 2 W11122643 (nut)s
Near Runge, TX 78151
Michael
Job Details: 04/07/2020
MICROWAVE WHIRLPOOL WMH54521HS2 "Installed parts ordered, the light and appliance are working normal"
Near Hollins, VA 24019
Uriah B.
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Found some frost on the light in the middle. Sealed freezer cabinet with silicone around whole cavity.; used 1 W10841140 (ADHESIVE.) from stock
Near Roanoke, VA 24012
Uriah B.
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Unit operating fine upon arrival. Both evaporators looked fine at service call. Reset unit. Checked operation in diagnostics. Issue may be just led board cutting out. Cx to observe if cooling components are still running when he notices the lights go out.
Near Pulaski, VA 24301
Uriah B.
Job Details: 04/07/2020
WASHER MAYTAG MVWC565FW2 "Ripping clothes, in all cycles and all types of clothes. Needs basket and agitator. ; ordrng 1 W10752719 (basket) and 1 W11161960 (agitator)"
Near Roanoke, VA 24018
Uriah B.
Job Details: 04/07/2020
RANGE WHIRLPOOL WFE510S0HS1 replaced both hinges with hinge kit w10347464 (includes 224 and 227 hinges); used 1 w10347464 (hinge kit) from stock
Near Roanoke, VA 24017
Uriah B.
Job Details: 04/07/2020
WASHER MAYTAG MVWC465HW2 Could not reproduce sound while in home. Cx described sound as “grinding” in wash cycle. Cx to observe and record if possible.
Near Little Rock, AR 72205
Doug M.
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Inspected unit for not cooling,performed service diagnostics found in step 4 not frost pattern on evaporators,found in step 5 compressor would not ramp up to high speed at 0.43 amps,diagnosed to need compressor and main control ; ordrng 1 W10832994 (compressor) and 1 WPW10675033 (cntrl-elec)"
Near Little Rock, AR 72223
Doug M.
Job Details: 04/07/2020
WASHER WHIRLPOOL WFW6620HC0 "Inspected unit for basket not turning,performed service diagnostics found f1e1 main control fault,f7e9 motor fault,diagnosed unit to need main control and motor; ordrng 1 W11322905 (cntrl-elec) and 1 W11354541 (MOTOR)"
Near San Antonio, TX 78237
Ezequiel V.
Job Details: 04/03/2020
WASHER WHIRLPOOL WTW5000DW3 Checked washer found no issues. No error codes found during testing or operation. Recalibrated machine ran diagnostics test no issues.Job complete.
Near San Antonio, TX 78245
Ezequiel V.
Job Details: 04/03/2020
WASHER MAYTAG MVWB765FW3 Replaced gearcase due to stripped screw . Ran diagnostics no issues no error codes found during testing or operation. Job complete.
Near San Antonio, TX 78229
Ezequiel V.
Job Details: 04/03/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Found ice build up at back of freezer. Replaced evap motor on refrigerator no issues. Checked for cold air flow good flow. Job complete.
Near San Antonio, TX 78230
Ezequiel V.
Job Details: 04/03/2020
DISHWASHER KITCHENAID KDTM354DSS5 Checked dishwasher found unit on control lock held control lock button for 3 seconds as directed. No issues unlocking ran diagnostics test no issues with dishwasher. Job complete.
Near Live Oak, TX 78233
Ezequiel V.
Job Details: 04/03/2020
REFRIGERATOR WHIRLPOOL GB2FHDXWQ05 Replaced wire harness dude to thermistor no working. Defrosted refrigerator no issues. Good drainage no issues. Job complete.
Near San Antonio, TX 78249
Jesus C.
Job Details: 04/03/2020
DISHWASHER WHIRLPOOL WDF330PAHB Complaint is that dishes are not drying. Tested unit. Element is heating. Found customer not using rinse aid. Advised customer that unit needs rinse aid to dry properly. Performed customer instruct. No further issues. Job complete.
Near San Antonio, TX 78227
Jesus C.
Job Details: 04/03/2020
DRYER WHIRLPOOL WED7500GW0 Complaint is dryer will shut off during cycle. Door will crack open and stop dryer. Found door switch was loose causing door to open. Replaced door switch. No further issues. Unit is working properly. Collected payment for repairs. Job complete. ; used 1 WP3406107 (SWITCH DOOR) from stock
Near San Antonio, TX 78228
Jesus C.
Job Details: 04/03/2020
WASHER MAYTAG MVW7230HW0 Tested washer. Found leak coming from drain hose. Hose not clamped on properly. Secured hose to pump. No further issues. Tested to complete.
Near San Antonio, TX 78229
Jesus C.
Job Details: 04/03/2020
WASHER MAYTAG MHW6630HW0 Water leaking from drain hose. Hose not secured properly. Tightened down hose with clamp. No leaks during testing. No further issues. Tested to complete.
Near San Antonio, TX 78201
Jesus C.
Job Details: 04/03/2020
WASHER AMANA NTW4516FW3 Tested washer. Found pressure hose is kinked to control. Fixed pressure hose. No issues during testing. Unit is working properly. Job complete.
Near Fair Oaks Ranch, TX 78015
Douglas H.
Job Details: 04/03/2020
REFRIGERATOR FRGIDAIRE FPRU19F8RFB "Last trip found leak in SS in heat exchanger. Replaced heat exchanger and installed dye drier to resolve the issue. Vacuumed unit, held vacuum. Charged unit held charge. Unit began cooling immediately upon testing. No further issues at this point. Collected P&L"
Near San Antonio, TX 78230
Jim G.
Job Details: 04/03/2020
OVEN ELECTRIC (D KITCHENAID KODC304ESS00 Replaced control heating element and temperature sensor probe. Discovered the unit was also incorrectly wired. Corrected wiring issue as well. Issue resolved. Scott SR# 7727509710
Near Terrell Hills, TX 78209
Ezequiel V.
Job Details: 04/03/2020
REFRIGERATOR WHIRLPOOL KSSS48QMB01 Replaced ice maker on refrigerator. Due to harvest cycle stopping mid cycle. Ran harvest after installation good harvest no issues. Job complete.
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 04/03/2020
REFRIGERATOR WHIRLPOOL WRS325FDAB06 Replaced wire harness due to evapfan intermittent. After installation fan working as designed. No issues. No errors found during operation or testing. Job complete.
Near Floresville, TX 78114
S. L.
Job Details: 04/03/2020
MW-HOOD COMBO SAMSUNG ME21M706BAG Uninstalled OTR replaced control and and humidity sensor used popcorn to test all operations normal reinstall unit.
Near San Antonio, TX 78253
Justin
Job Details: 04/03/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Replaced faulty inlet valve, tested unit for completion."
Near San Antonio, TX 78228
Richard G.
Job Details: 04/03/2020
WASHER WHIRLPOOL WTW5000DW2 Replaced gearcase and drive motor. Calibrated unit. Tested to complete. Unit is good to go. Spoke with customer about survey.
Near Elmendorf, TX 78112
S. L.
Job Details: 04/03/2020
WASHER MAYTAG MVWC565FW1 "Ran diagnostics have lid lock error, found bad lid lock replaced assembly then ran diagnostics cleared error codes calibrated and tested all operations normal."
Near Helotes, TX 78023
Richard G.
Job Details: 04/03/2020
DRYER MAYTAG MEDB835DW4 "Customer complaint is that there are long dry times when drying towels. Entered diagnostics and found error codes F4E3 restricted airflow, F4E4 L2 line voltage error. Cleared error codes and checked venting, all good. Ran unit through voltage test. All good. Vent is clear to the roof. Venting in home is going to the roof of the home, possibly restricting some of the air flow to the roof, but the dryer is functioning as designed. Unit is good to go."
Near San Antonio, TX 78252
Jesus C.
Job Details: 04/03/2020
RANGE UNKNOWN WVW51UC0FS1 Complaint is vent hood making noises. We were here to service unit months ago. Advised customer that unit will need to be uninstalled by the builder. Unit is still not removed. Cannot service unit. Customer needs to have unit removed in order to service. ; ordrng 1 W10894803 (blower fan)
Near San Antonio, TX 78248
Jim G.
Job Details: 04/03/2020
DRYER WHIRLPOOL LER4634JQ0 Replaced door switch. Issue resolved.
Near San Antonio, TX 78253
Richard G.
Job Details: 04/03/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Replaced thermistor and control board. Tested to complete. Unit is good to go.
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 04/03/2020
REFRIGERATOR JENN-AIR JFFCC72EFS00 Checked refrigerator found ice build up on door and dispenser arm unable to rotate properly. Defrosted ice build up unit is working/dispensing as designed. No error codes found during testing or operation. Job complete.
Near Floresville, TX 78114
S. L.
Job Details: 04/03/2020
DRYER WHIRLPOOL WED8540FW2 "Found belt to dryer broken unit wont start used truck stock repair kit and repaired unit, advised customer that outlet for dryer had burn mark on it and she needs electrician to service this due to potential fire hazard and possibly cause of damage to unit tested all operations normal.; used 1 4392067 (REPAIR) from stock"
Near Boerne, TX 78015
Douglas H.
Job Details: 04/03/2020
WASHER MAYTAG MVWB855DC2 "Customer stated unit leaking water into tub. Finding issue to inlet valve. Quoted 284.81 for Sc, P&L plus tax. Customer wanted to proceed with repair. Replaced inlet valve to resolve the issue. Collected Sc for this ticket and 70300 on this ticket. ; used 1 W11165546 (VALVE) from stock"
Near San Antonio, TX 78254
Justin
Job Details: 04/03/2020
WASHER WHIRLPOOL WFW92HEFW0 "Replaced pump drain for washer, went through diagnostics. Did not see any leaks will have customer use and test again."
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 04/03/2020
WASHER WHIRLPOOL WFW5620HW0 Customer stated drain pump is in continuous loop. Checked for error codes found F8E1. Found water left in basket after diagnostics testing. ; ordrng 1 W10918608 (pump-water)
Near San Antonio, TX 78253
Justin
Job Details: 04/03/2020
REFRIGERATOR WHIRLPOOL WRS315SDHW02 "Running unit through diagnostics, ice production has shown way down. Customer was concerned the unit was not working, been takes about 3 days to fill up. Went over survey with customer."
Near San Antonio, TX 78212
Jesus C.
Job Details: 04/03/2020
DISHWASHER WHIRLPOOL WDF540PADM2 Complaint is dishwasher not cleaning dishes. Tested unit. No water to tub during testing. Found water supply line turned off. Turned on water. Good water to tub. Good water circulation through motor. Good drain. Good heat. Unit is working properly. Issue caused by water supply. Collected service fee. Job complete.
Near San Antonio, TX 78252
Justin
Job Details: 04/03/2020
MW-HOOD COMBO WHIRLPOOL WMH31017HB4 "Calling techline to assist, changed out control and interlocks no change, David is assisting. 7727509501 need to order another cam housing for interlocks ; ordrng 1 W11244494 (interlock)"
Near Boerne, TX 78006
Douglas H.
Job Details: 04/03/2020
DISHWASHER SAMSUNG DW80M2020US Last trip found faulty door seal. Replaced door seal to resolve the issue. Unit testing good now with no leaks. No further issues at this point.
Near Alamo Heights, TX 78209
Steven G.
Job Details: 04/03/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Checked refrigerator found unit low on freon, added dye drier vacuumed and charged unit will be back next week to look for leak ; ordrng 1 W10487115 (condenser) and 1 W10570565 (evaporator), used 1 WPW10143759 (DRIER-HV) from stock"
Near San Antonio, TX 78228
Steven G.
Job Details: 04/03/2020
REFRIGERATOR WHIRLPOOL MTB2156GEW "Checked refrigerator deiced freezer coil found evaporator fan not working, and Evaporator icing up not sealed system problem ; ordrng 1 61005935 (motor,evap fan)"
Near Schertz, TX 78154
S. L.
Job Details: 04/03/2020
DRYER WHIRLPOOL WED8500DC3 "Removed console replaced with new, installed level feet and terminal screws and nuts tested all operations normal."
Near San Antonio, TX 78260
Jim G.
Job Details: 04/03/2020
WASHER MAYTAG MVWB955FW1 This issue was not present on the previous visit. The gearcase is faulty and the basket is warped. This is causing the unit not to spin properly and jerk around causing OB errors. Ordering both parts to repair. ; ordrng 1 W10743267 (basket) and 1 W11393684 (GEARCASE)
Near Shavano Park, TX 78230
Steven G.
Job Details: 04/03/2020
REFRIGERATOR KITCHENAID KBSN608ESS00 "Checked refrigerator unit is working properly at this time, temps are normal, customer to watch and call if any problems"
Near Spring Branch, TX 78070
Jim G.
Job Details: 04/03/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Steamed unit. Clear drain pan. No need to replaced covers or pan. Replaced fan assembly which includes the rc thermistor and bimetal sensor. Verified properly sealed system valve function. Test 4 in service tests.
Near San Antonio, TX 78239
Steven G.
Job Details: 04/03/2020
REFRIGERATOR WHIRLPOOL GD25BFCHT00 "Checked refrigerator found found broken wires at door hinge, fixed wires now ice and water are working"
Near San Antonio, TX 78254
Christian G.
Job Details: 04/03/2020
WASHER MAYTAG MVWC465HW2 Issue stated: physical damage. Replaced cabinet. Unit clear for resale.
Near Cibolo, TX 78108
S. L.
Job Details: 04/03/2020
WASHER MAYTAG MVWB865GW0 Removed top and basket replaced clutch and gear case calibrated ran test cycle all operations normal. Did not use valve or lid lock.
Near Boerne, TX 78006
Douglas H.
Job Details: 04/03/2020
FREEZER MAYTAG MQF1656TEW02 "Unit not cooling. Found primary cause to be faulty thermostat. Then found fan motor not coming on. Ordering thermostat, EVAP fan motor, and defrost timer to resolve the issues. Thermostat showing as out of stock. ; ordrng 1 WP3-81329 (timer-def) and 1 WPW10236142 (motor-evap) and 1 WPW10474749 (thermostat)"
Near San Antonio, TX 78249
Christian G.
Job Details: 04/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Issue stated by customer: freezer section developing frost. Found gasket not compressed all the way on upper left side. Pressed gasket back down into place and compressed gasket all around to work into place. Advised customer to allow the gasket to settle for a week or two and to call back if still having further issues.
Near San Antonio, TX 78261
Jim G.
Job Details: 04/03/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Determined issue was due to a faulty slide adapter harness. ; ordrng 1 W11170612 (harns-wire)
Near San Antonio, TX 78253
Richard G.
Job Details: 04/03/2020
MICROWAVE OVEN WHIRLPOOL WOC54EC0HS01 Replaced control and console. Preheated oven to 350 degrees and let it sit for 5 minutes. Unit is operating normally. Tested to complete. Unit is good to go.
Near Pipe Creek, TX 78063
Justin
Job Details: 04/03/2020
MW-HOOD COMBO WHIRLPOOL WMH31017HB0 "Found unit to have a bad diode, replaced and tested for completion."
Near Spring Branch, TX 78070
Jim G.
Job Details: 04/03/2020
ICEMAKER (STANDA WHIRLPOOL WUI95X15HZ00 Replaced grid cutter. Issue replaced.
Near San Antonio, TX 78215
Jesus C.
Job Details: 04/03/2020
RANGE WHIRLPOOL WFE510S0HS1 Active door hinge is broken. Will need to replace hinge. ; ordrng 1 W10299224 (hinge-door)
Near San Antonio, TX 78202
Jesus C.
Job Details: 04/03/2020
REFRIGERATOR WHIRLPOOL WRT541SZHV00 Complaint is no cool In Fresh food. Freezer semi freezing and moisture buildup. Found door gasket on freezer door is torn and leaking air into unit. Airflow into fresh food section is blocked. Gasket is sealed onto door and liner. Removing gasket will cause liner to warp. Will need to replace door that comes with new gasket. ; ordrng 1 LW11041497 (dor-fip)
Near Spring Branch, TX 78070
Jim G.
Job Details: 04/03/2020
WASHER WHIRLPOOL WTW5000DW2 Determined motor is out. Customer declined due to cost.
Near New Braunfels, TX 78133
Jim G.
Job Details: 04/03/2020
REFRIGERATOR WHIRLPOOL ABB2224BRM01 Replaced control and programmed it. Issue resolved.
Near Cibolo, TX 78108
Steven G.
Job Details: 04/03/2020
WASHER WHIRLPOOL WFW6620HC0 "Checked washer found no power to unit, found customer has a bad wall outlet, checked washer everything is working normal"
Near Bandera, TX 78003
Justin
Job Details: 04/03/2020
MICROWAVE OVEN KITCHEN AID KOCE500ESS07 "Spoke with customer about moving appointment to next week, she said the unit has been working all week so it was ok to move the date. ; schdld next appmnt for 4/9 THU !"
Near San Antonio, TX 78249
Christian G.
Job Details: 04/03/2020
WASHER WHIRLPOOL WET4024HW0 "Issue stated: washer doesn’t start. Found dryer runs fine. Washer control power button was out of place, repositioned board. Unit good."
Near San Antonio, TX 78251
Christian G.
Job Details: 04/03/2020
WASHER WHIRLPOOL WTW5000DW2 "Issue stated by customer: washer making high pitched noise when stopping. Unable to recreate issue in diagnostic cycle. Put towels in and set unit to drain and spin. No noise. Ran unit with wet clothes and at end of cycle unit made the high pitched noise. Previously replaced splutch and gearcase. Ordering motor, suspension and gearcase once more to resolve issue.; ordrng 1 W11035751 (gearcase) and 1 W11130362 (suspension) and 1 W11283592 (motor-drve)"
Near Lakehills, TX 78063
Justin
Job Details: 04/03/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Replaced rail mullion, control board, and led light module. Tested to complete."
Near Rio Medina, TX 78066
Justin
Job Details: 04/03/2020
DISHWASHER MAYTAG MDB8959SBS "Found pump and motor bad on unit, replaced and tested to complete."
Near Cibolo, TX 78108
Steven G.
Job Details: 04/03/2020
WASHER WHIRLPOOL WTW7300DW0 Checked washer found noisy in agitation and spin customer will need a new gear case customer to buy new washer.
Near Schertz, TX 78108
Steven G.
Job Details: 04/03/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Checked refrigerator found freezer light out not working, replaced light checked operation unit working normal again ; used 1 W10908166 (MODULE) from stock"
Near Schertz, TX 78154
S. L.
Job Details: 04/03/2020
RANGE WHIRLPOOL WGE555S0BS00 Installed switch and burner while installing switch found burn marks on right front and left rear switches. Checked for shorts in wire and damage no damfe or shorts ordered other 3 switches to correct issue rescheduling Tuesday ; ordrng 1 WP7403P238-60 (switch-inf RIGHT REAR) and 1 WP7403P239-60 (switch RIGHT FRONT) and 1 WPW10295048 (switch-inf)
Near San Antonio, TX 78254
Christian G.
Job Details: 04/03/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Issue stated by customer: refrigerator wouldn’t cool. Unit had been increasing in temperature intermittently. Unit was blowing at 27 degrees when I had arrived. Tested multiple unit components. Evap fan and motor were running good, thermistor checked good. Voltage tested good from wall. Was putting unit back together and noticed freezer coils started dripping with condensation. Defrost coil got hot up to 380 degrees and was burning water that dripped onto it. Informed customer it was eva. Customer said he’d call if they were to move forward with purchase."
Near San Antonio, TX 78245
Richard G.
Job Details: 04/03/2020
RANGE WHIRLPOOL WFG550S0HZ Customer complaint is that the front left burner will not light without lighting the other burners. Found orifice was clogged. Cleaned out orifice and unit is working as designed. Tested to complete. Unit is good to go.
Near San Antonio, TX 78257
Douglas H.
Job Details: 04/03/2020
REFRIGERATOR KITCHEN AID KBSD602ESS00 "ESTIMATE ONLY! Unit leaking underneath left side. Found leak to be coming from inside the waterline/ wire harness bundle that is connected to the door. In order to repair issue unit will need freezer door assembly. Quoted 1313.18 for P&L plus tax, customer wants to think about it. Collected Sc. ; rqstng P&A on 1 W10800792 (dor-fip us)"
Near San Antonio, TX 78257
Douglas H.
Job Details: 04/03/2020
RANGE WHIRLPOOL WFE515S0ES2 Unit oven not working. Verified unit has proper voltage going to it. Ohmed out the elements both testing good. Finding issue to be control not sending voltage to elements. Ordering control to resolve the issue. ; ordrng 1 W11122543 (cntrl-elec)
Near Victoria, TX 77901
Michael
Job Details: 04/03/2020
WASHER MAYTAG MVWC465HW2 "F0E5 error code, cleared error code, calibrated and tested spin cycle on manual test, no banging, the appliance steady, ran an automatic test, completed with no issues or error codes. I had the customer put in 2 small blankets filled with water, ran a drain and spin cycle, the appliance completed with no issues, it’s spinning normal, no further issues"
Near San Antonio, TX 78257
Douglas H.
Job Details: 04/03/2020
RANGE WHIRLPOOL WFE320M0ES2 Unit oven not heating. Finding issue to be faulty control not sending voltage to the elements. Ordering control to resolve the issue ; ordrng 1 W11122560 (cntrl-elec)
Near Corpus Christi, TX 78413
Adam
Job Details: 04/03/2020
OVEN KITCHENAID KEBS207BSS00 Customer complaint of ovens not reaching correct temperatures. Calibrated oven for customer by a factor of 20 in the top and 10° in the bottom. Also showed customer step-by-step instructions on how to calibrate unit for themselves if they feel like adjusting temperatures. Issue resolved
Near San Antonio, TX 78249
Christian G.
Job Details: 04/03/2020
WASHER WHIRLPOOL WET4024HW "Issue stated: washer doesn’t power on. Dryer works, washer non responsive. Found bad control, ordering control+capacitor.; ordrng 1 W11176560 (capacitor) and 1 W11189137 (cntrl-elec)"
Near Corpus Christi, TX 78418
John L.
Job Details: 04/03/2020
DRYER AMANA NED4655EW1 "Installed components, ran unit twice. No sounds of vibration, issue resolved."
Near Aransas Pass, TX 78336
John L.
Job Details: 04/03/2020
OVEN KITCHENAID KOCE507ESS09 "Helped with install, issue resolved"
Near Rockport, TX 78382
John L.
Job Details: 04/03/2020
REFRIGERATOR JENN-AIR JFX2897DRP02 "Installed all components to the door, issue has been resolved."
Near Victoria, TX 77905
Michael
Job Details: 04/03/2020
WASHER MAYTAG MVWB835DW4 "The customer installed a new wall outlet, installed parts ordered. When I went to calibrate, it wouldn’t. Tested the lid lock, it’s now not working properly. I had the part in my van as truck stock from job19082, part number W10810403. Installed part, the lid lock working properly, calibrated and performed a diagnostics test, completed with no issues or error codes"
Near Aransas Pass, TX 78336
Adam
Job Details: 04/03/2020
OVEN KITCHENAID KOCE507ESS09 Install components tested unit issue resolved
Near San Antonio, TX 78249
Christian G.
Job Details: 04/03/2020
WASHER WHIRLPOOL WET4024HW "Issue stated: error code, unknown error. Found unit displaying 6.6. Error. Not responding to any diagnostic tests. Voltage tests good from wall. Ordering control and capacitor.; ordrng 1 W11176560 (capacitor) and 1 W11189137 (cntrl-elec)"
Near Corpus Christi, TX 78415
Adam
Job Details: 04/03/2020
RANGE AMANA ACR4303MFB3 Installed component tested unit issue resolved
Near Shavano Park, TX 78231
Christian G.
Job Details: 04/03/2020
DISHWASHER KITCHENAID KDTE234GBL0 Issue stated by customer: door hinge had made loud bang. Door would not close afterwards. Found hinge spring had slipped and dis located RT side door. Ordering hinge parts to resolve issue.; rqstng P&A on 2 8194001 (BALANCE)s and 2 WP8270020 (door spring)s and 1 WP8534854 (door hinge) and 1 WP8534854 (door hinge R) and 1 WPW10292152 (parts-misc) and 1 WPW10503548 (retainer)
Near Corpus Christi, TX 78413
Adam
Job Details: 04/03/2020
OVEN KITCHENAID KEBS207BSS00 Customer complaint of ovens not reaching correct temperatures. Calibrated oven for customer by a factor of 20 in the top and 10° in the bottom. Also showed customer step-by-step instructions on how to calibrate unit for themselves if they feel like adjusting temperatures. Issue resolved
Near San Antonio, TX 78253
Richard G.
Job Details: 04/03/2020
DISHWASHER KITCHENAID KDTE334GPS0 Customer complaint is that the dishwasher stopped during the cycle and would have to be resumed. This has happened multiple times. Entered diagnostics and found no error codes. Ran automatic test and passed all steps. Started unit on normal cycle. Verified issue described by customer. Ordering control and latch.; ordrng 1 W11120155 (control-elect) and 1 WPW10653840 (door latch)
Near Aransas Pass, TX 78336
John L.
Job Details: 04/03/2020
DRYER MAYTAG MEDX655DW1 "Installed belt, issue has been resolved."
Near Roanoke, VA 24019
Uriah B.
Job Details: 04/03/2020
DRYER AMANA NED4655EW1 Exhaust pipe reduces immediately to 2” pvc. Cx needs to have exhaust pipe changed to 4”
Near Roanoke, VA 24013
Uriah B.
Job Details: 04/03/2020
WASHER ROPER RTW4516FW2 "Checked all wire harness connections. Checked agitate, spin, valve, shifter. Reset, recalibrated and checked all operations. Used tie to secure drain.; used 1 WP8567668 (TIE) from stock"
Near Boerne, TX 78015
Douglas H.
Job Details: 04/03/2020
REFRIGERATOR WHIRLPOOL GS5SHAXNL00 Unit not making ice and ice build up underneath ice bin. Found issues to be faulty ice maker and air leak in ice door. Quoted 317.51 for P&L (90 labor) customer wants to proceed with repair. Ordering ice maker and ice door to resolve. Reference 70201 for Sc payment. ; ordrng 1 2198597 (icemaker assy) and 1 WP2180353 (door-chute)
Near Runge, TX 78151
Michael
Job Details: 04/03/2020
MICROWAVE WHIRLPOOL WMH54521HS2 "No power to light to the lamp holder, wires are in good condition. Ordered control and bulb, rescheduled customer; ordrng 1 8206232A (lamp 40 watt) and 1 W11182110 (cntrl-elec)"
Near Kenedy, TX 78119
Michael
Job Details: 04/03/2020
WASHER WHIRLPOOL WTW5000DW2 "The appliance would shut off when it would go into spin. Error code F7E1, cleared error code and put into diagnostics, it shut down and unlock before the spin cycle completed or the basket come to a stop, everything is working normal on manual test, Including tachometer, went ahead and changed out the actuator from truck stock, still doing the same thing. Called and spoke with Bruce at whirlpool tech line, got disconnected, called back and spoke with Kathy SR 7727510429 at whirlpool tech line and explained all I’d done, she had me run an automatic test, the appliance shut down and unlocked before the spin cycle completed, said there could be something mechanically wrong with gearcase due to clothing caught up in the pulley and cam assembly, it’s not recognizing the basket is still spinning.; ordrng 1 W11035751 (gearcase)"