We serviced a
MAYTAG REFRIGERATOR
Model MFF2558FEZ01
Near Corpus Christi, TX 78410
Jim
Job Details: 10/12/2021
Customer states that Asurion is insurer for appliance. Until Asurion sends ticket, job is ON HOLD.;
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Corpus Christi, TX 78418
John L.
Job Details: 10/12/2021
Called Techline and spoke with Leon Explained issue with Techline and how issue is reoccurring as this is the second time the wash plate splines have been worn down. Techline suggests the only overloading unit would cause this issue. And replacement of the agitator would be needed to resolve issue.
We serviced a
KITCHENAID RANGE
Model KFGG500ESS2
Near Corpus Christi, TX 78412
John L.
Job Details: 10/12/2021
Installed component, tested unit after installation. Issue has been resolved.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507HPS02
Near San Antonio, TX 78258
Shawn W.
Job Details: 10/11/2021
Model Number: KRFF507HPS02 Serial Number: KA0118449 DOP: 11 January 2021. This units fascia heater is missing the door cover and there fore is not functioning as designed. It came like this out of manufacturing. Part ordered.
We serviced a
KENMORE REFRIGERATOR
Model 253.4472311
Near Saint Hedwig, TX 78152
Chris S.
Job Details: 10/11/2021
Customer stated he wanted to go through with the compressor repair have to re-order compressor. Compressor is out of stock right now. need salt system tech on return repair for a compressor. Customer paid for support part going to install it himself.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near San Antonio, TX 78247
Jim G.
Job Details: 10/11/2021
Icemaker is out. Rescheduled as per tech absence. ; schdld next appmnt for 10/15 FRI !
We serviced a
JENNAIR COOKTOP ELECTRIC
Model JEC9536BDS
Near La Vernia, TX 78121
Chris S.
Job Details: 10/11/2021
Customer stated that middle burner doesnt turn on completely. Found issue to be faulty burner.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FPS03
Near San Antonio, TX 78248
Jim G.
Job Details: 10/11/2021
Rescheduled per tech absence. ; schdld next appmnt for 10/18 MON !
We serviced a
JENN-AIR OVEN ELECTRIC [S
Model JMW9530DAS
Near La Vernia, TX 78121
Chris S.
Job Details: 10/11/2021
Customer stated that when she bakes food in the middle is still cool. Found issue to be faulty bake element and broiler element.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near San Antonio, TX 78223
Chris S.
Job Details: 10/11/2021
Customer stated that washer wasnt working at all now. Found lower harness wire broke going to drain pump. Ordering lower harness.
We serviced a
KITCHENAID ICEMAKER (STANDA
Model KUIC15PHZS0
Near San Antonio, TX 78231
Jim G.
Job Details: 10/11/2021
Rescheduled per tech absence. ; schdld next appmnt for 11/3 WED !
We serviced a
WHIRLPOOL OVEN ELECTRIC [S
Model WOS51EC0AS02
Near San Antonio, TX 78257
Colton B.
Job Details: 10/11/2021
Customer reported oven not getting power. After inspection found thermal fuse was blown. Replaced with new thermal fuse and tested oven to make sure working correctly.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near San Antonio, TX 78251
Sebastian
Job Details: 10/11/2021
Unit is infested warranty voided pictures attached explain situation to customer calling the customer that theyre likely better off getting rid of the infestation and getting a new unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Castroville, TX 78009
Jesus C.
Job Details: 10/11/2021
Complaint is food in freezer cover in ice. Found rails not pulling door shut. Will need new rails. Frost caused ice bin to seize up. Will need new ice bin.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near San Antonio, TX 78260
Shawn W.
Job Details: 10/11/2021
This unit is currently out of warranty. Our customer had a problem with the unit washing. This unit is filling, washing and draining. However, the sump and motor is labored and about to go completely out. I ran diagnostics service cycle and received no errors. This unit will need a new sump and motor.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near San Antonio, TX 78251
Sebastian
Job Details: 10/11/2021
Unit showing no error codes drawn on it. Found all functions to be working as they should discover the customer had a load in there going that I was definitely going to be off balance showed customer how to load unit correctly to avoid this with the load that was in there presently after adjusting I was able to spin the unit and unit was spinning appropriate drum and basket look tight suspension appears to be good not bouncy customer was given authorization for diagnosis
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH54521JV
Near San Antonio, TX 78260
Shawn W.
Job Details: 10/11/2021
This unit is in warranty. COSTCO 1 additional year. I tested our customers unit by heating a cup of water. No heat. There were no errors in diagnostics. I have ordered the parts for certified heating repair and a few contingency parts.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near San Antonio, TX 78245
Sebastian
Job Details: 10/11/2021
Use my leak detector could not replicate any kind of leak also used soap bubbles in the back opened up the top to visually check and stick meter up onto the manifold could not detect any leakage while unit is static also ran the gas discovered that the middle burner was not operating as it should and cleaned out unit found that it was now working but can still not detect any leaks reported with tech line just in case he customer to give us a call if they detect any kind of smell related to gas when unit is static
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Cibolo, TX 78108
Zachary
Job Details: 10/11/2021
Checked washer, customer says front load walk. Tested washer found no error codes or other issue. Tested dampers response time and not very tight. Ordering dampers to resolve issue.
We serviced a
JENN-AIR REFRIGERATOR
Model JBZFL24IGX00
Near San Antonio, TX 78266
Zachary
Job Details: 10/11/2021
Checked refrigerator, seems basically like same issue back in March called WP tech line and spoke with Rick SR# 7731960807. After our findings, ordering UI and icemaker assembly again.
We serviced a
JENNAIR OVEN ELECTRIC (D
Model JJW3830DP00
Near San Antonio, TX 78249
Jim G.
Job Details: 10/11/2021
Rescheduled per tech absence. ; schdld next appmnt for 10/12 TUE !
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near San Antonio, TX 78216
Chris S.
Job Details: 10/11/2021
Replace control board went to test unit drain pump made a weird noise and started making a burning smell did not fix the issue. Found it should be faulty drain pump or a drain pump pushing customer through for next Monday.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near San Antonio, TX 78216
Zachary
Job Details: 10/11/2021
Replaced heating element. Gaskets were clearly compromised. Also, there is a service pointer on this issue now. Tested dishwasher and it is now working as designed. No leaks, or any other issues or errors found.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near San Antonio, TX 78230
Sebastian
Job Details: 10/11/2021
Found that the slides were not exactly frosted over this time did have a little bit of frost but the mechanisms were definitely jammed up they did come on jammed after some attention with a steam gun and exercising the spring mechanism by hand if you times made sure to apply good steam to freezer gasket so that seal is made good will be replacing the slide mechanism on both sides along with the gasket as a contingency.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204EPA4
Near San Antonio, TX 78218
Chris S.
Job Details: 10/11/2021
Stated that after putting in the rain said it never went down and the dishes are not getting dried. Found it should be dispenser faulty. Also going to order heating element.
We serviced a
IKEA MICROWAVE OVEN
Model IBMS1455DS00
Near San Antonio, TX 78209
Jim G.
Job Details: 10/11/2021
Rescheduled due to tech family emergency.; schdld next appmnt for 10/28 THU AM
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS02
Near San Antonio, TX 78230
Zachary
Job Details: 10/11/2021
Replaced ACU and UI per Technical Service Pointer #: W10772228 Rev. E Action Required: Mandatory Release Date: June, 2021 for refrigerator evaporator icing issue. Customer said unit was not cooling at all after 48 hours after last visit. Seems like a SS issue. Ordering all possible SS parts and scheduling. Customer will call if these parts do fix after 48 hours. This was for a whole separate issue. Cooling issue is completely different and new issue
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near San Antonio, TX 78239
Zachary
Job Details: 10/11/2021
Refrigerator is in warranty. Checked refrigerator, customer concern is crackling/popping noises coming from refrigerator intermittently. Could not get unit to replicate noise while I was there from what customer was describing. Sounds like noise when refrigerator is going through a defrost cycle and it is normal. Customer concern is how loud it is. They can hear from their bedroom. From what I can tell refrigerator seems to be operating as designed. Normal sounds.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM2
Near Converse, TX 78109
Zachary
Job Details: 10/11/2021
Checked dishwasher, customer concern is that when paneling cycles heavy duty does not illuminate. Found error codes F7E7, F6E6. They do not exist in tech sheet. Ordering control, console and some support parts to resolve issue. Dishwasher performed properly in diagnostic cycle. Not other issues present.;
We serviced a
KITCHEN AID BEVERAGE CENTER
Model KBCS24RSBS04
Near San Antonio, TX 78258
Shawn W.
Job Details: 10/11/2021
I removed the unit from cabinet and removed the back panel and defrost timer. Installed new timer and reassembled. Set control to recommended. This timer was covered on the 12 month OEM apart warranty.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near San Antonio, TX 78209
Chris S.
Job Details: 10/11/2021
Replaced gearcase and motor. Still making noise Called tech line spoke with Austin SR 7731955848 found issue to be belt not sitting right. Fixed belt tested unit everything working properly.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near San Antonio, TX 78233
Chris S.
Job Details: 10/11/2021
Replaced main harness tested unit everything working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Converse, TX 78109
Zachary
Job Details: 10/11/2021
Checked refrigerator, found a LED module in both refrigerator and freezer sides. Replaced LED modules and refrigerator is now working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Boerne, TX 78015
Douglas H.
Job Details: 10/11/2021
Dispenser latch was broken. Replaced dispenser and unit works as designed. No further issues at this point.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM01
Near San Antonio, TX 78254
Colton B.
Job Details: 10/11/2021
Customer reported ice maker not working. After inspection found ice maker not getting any power. Motherboard will need to be replaced. Customer claims unit is in warranty and will speak to Whirlpool about getting authorization.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS00
Near San Antonio, TX 78230
Douglas H.
Job Details: 10/11/2021
Replaced left side door with a new left door on unit. Advised customer of 24 hr regulation period. Unit works as designed. No further issues at this point.
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WMH31017HS6
Near Converse, TX 78109
Zachary
Job Details: 10/11/2021
Called partner team before doing job and spoke with Amanda Authorization# WZDA3ZDNL2. Removed OTR MW from cabinet and replaced magnetron, transformer, and all support parts recommended by WP tech line for this fix. Tested MW and it is now working as designed. Replaced MW back into cabinet.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near San Antonio, TX 78247
Douglas H.
Job Details: 10/11/2021
Customer stated the unit was making a high pitched noise on start up. Replaced compressor and drier. Unit tested good with normal noise. No further issues at this point.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near San Antonio, TX 78254
Colton B.
Job Details: 10/11/2021
Issue was a noise during wash. Went to access impeller bolt. Whole impeller and drive shaft came up as one. Customer will need a new gearcase, impeller and impeller bolt. No further work to be done at the moment.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Boerne, TX 78006
Douglas H.
Job Details: 10/11/2021
Customer stated unit wasnt spinning. Issue was a faulty actuator. Replaced actuator and recalibrated unit. Unit function as designed. No further issues at this point.
We serviced a
WHIRLPOOL WALLOVEN
Model WOS51EC0HS02
Near San Antonio, TX 78253
Jesus C.
Job Details: 10/11/2021
Tested unit. Display not powering on. Good power to display. Will need UI.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS
Near Shavano Park, TX 78230
Sebastian
Job Details: 10/11/2021
Found that the latch is not making on every occasion lift it up unit and try to make adjustments it looks like the springs were too heavily damaged from the wood panel that was installed must change out springs and latch assembly add it in and handle
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near San Antonio, TX 78254
Colton B.
Job Details: 10/11/2021
Issue is burning smell and smoke. Ran oven, found a bright orange flame coming from oven bake element. Ordering new oven valve and element to resolve issue. Also front panel is separating from door, ordering a new one of those to resolve issue as well. Will call customer when parts come in.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFF507HPS02
Near San Antonio, TX 78258
Shawn W.
Job Details: 10/11/2021
I replaced the main control and tested. Replaced the UI. The ice level sensor is now working as well there are no errors on test 56 for ice maker and the ice maker is harvesting and filling. Water pressure is good now. Unit ice making is functional now.; O-emld tckt
We serviced a
WHIRLPOOL OVEN ELECTRIC (S
Model WOS51EC0HS01
Near Schertz, TX 78154
Shawn W.
Job Details: 10/11/2021
Our customer informed me that the display would drop the temperature being displayed by 25 to 30 degrees when she would open it to check on food that was cooking. I removed the oven from the cabinet and removed the needed panel. Replaced main control and reassembled and reinstalled. Went into diagnostics and received no error codes. I preheated unit to 400 degrees F The unit reached temperature. I opened the unit to see if we had any odd display temperature readings. We did not. This unit had an update recently as well. Unit is now fully operational.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near San Antonio, TX 78254
Colton B.
Job Details: 10/11/2021
Customer reported water leaking in tub when washer is not in use. Replaced valve and tested with new valve
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB05
Near Boerne, TX 78006
Douglas H.
Job Details: 10/11/2021
Customer stated unit stopped cooling a few days after repair found issue to be a leaking evaporator. Ordering the evaporator to resolve issue. Ordering new compressor in case compressor has seized due to leak. ;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near San Antonio, TX 78254
Colton B.
Job Details: 10/11/2021
Customer reported loud noise from ice maker. Replaced ice maker and tested
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV03
Near Schertz, TX 78154
Chris S.
Job Details: 10/11/2021
Replaced control board, UI, and ice door. Tested unit everything working properly and didnt get no frost build up on evaporator.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near San Antonio, TX 78242
Jesus C.
Job Details: 10/11/2021
Tested unit. Actuator disconnected from cam assembly. Replaced actuator. No further issues. Job complete. ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Victoria, TX 77905
Jim
Job Details: 10/11/2021
Customer called back, so I made a return trip. Install new lid, and test. Washer making noise while washing. Find coins in between agitator and inner drum. Remove coins and test. Washer working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near Kingsville, TX 78363
John L.
Job Details: 10/11/2021
Found unit to be low on refrigerant, compressor functions. Installed UV dryer onto unit, vacuumed lines and charged unit with refrigerant. Unit is holding charge, and is cooling. Issue on this unit has been resolved.; used 1 W10143759 (UV Drier) from stock
We serviced a
AMANA DISHWASHER
Model ADB1400AGW1
Near Robstown, TX 78380
John L.
Job Details: 10/11/2021
Installed components, tested unit after all components were installed. Unit now functions and issue has been resolved.
We serviced a
AMANA RANGE
Model ACR4303MFW4
Near Sinton, TX 78387
John L.
Job Details: 10/11/2021
Inspected unit, ran diagnostics. Pulled F1E0 board failure. Will need to replace board to resolve issue.
We serviced a
KITCHEN AID ICEMAKER
Model KUIX535HPS
Near Rockport, TX 78382
John L.
Job Details: 10/11/2021
Spoke with customer about issues having with unit. From the description the customer has given me issue is drainage pump. Ran tests on components through diagnostic mode, found drain pump struggling to push water. Replace drain pump, tested afterwards. Issue on this unit has been resolved.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Corpus Christi, TX 78415
Adam
Job Details: 10/11/2021
Shows error code for motor fault as well as long Fill no Fill. Further inspection shows hot and cold water Supply attached backwards and belt no longer attached a motor and fly wheel. Reinstalled waterlines and mounted belt tested unit issue resolved.
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Corpus Christi, TX 78412
Adam
Job Details: 10/11/2021
Customer complaint of unit not powering on. Inspection of unit shows unit is not responding. Further inspection of unit shows installer/customer had power plug miss wired. Installed power cord correctly tested unit issue resolved
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Corpus Christi, TX 78414
Adam
Job Details: 10/11/2021
Install drain pump tested unit issue resolved
We serviced a
WHIRLPOOL RANGE
Model WFG510S0HS1
Near Corpus Christi, TX 78408
Adam
Job Details: 10/11/2021
Complaint of stove flashing error code F1E0. Inspection of unit shows error code F1E0 relates to internal board failure. States this is the third time someone has had to come out and address the same issue. Further investigation shows both control board and spark module later as well as harness have a heavy concentrations of roach buildup. I did inform customer because of this issue whirlpool will no longer take responsibility and honoring Manufacturing warranty because of condition of product. Issue resolved. Pictures in SD-QuickPic
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Boerne, TX 78006
Colton B.
Job Details: 10/09/2021
Issue was holes were stripped on tub. Tub was replaced as well as gear box. Unit works as designed. No further issues at this point.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Boerne, TX 78006
Colton B.
Job Details: 10/09/2021
Valve on unit was malfunctioning. Replaced valve and unit works as designed. No further issues.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Boerne, TX 78015
Colton B.
Job Details: 10/09/2021
Replaced rails, leaking from left corner still. Ordering new lower door seal and gasket to resolve issue, will call customer when parts come in.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near San Antonio, TX 78256
Colton B.
Job Details: 10/09/2021
Replaced screw holding motor. Unit works as designed. No further issues.
We serviced a
AMANA DRYER
Model NED4655EW1
Near San Antonio, TX 78253
Colton B.
Job Details: 10/09/2021
Replaced bearing ring on unit and issue persisted. Pulled unit apart to reveal a screw being lodged in felt liner on front panel. Removed screw and put unit back together. Unit works as should. No further issues.
We serviced a
JENN-AIR MICROWAVE OVEN
Model JMW2430IM
Near San Antonio, TX 78261
Shawn W.
Job Details: 10/08/2021
I removed the unit from the cabinet. I took a measurement of the depth of the cabinet and it was 1 inch and a quarter short for the design of the unit. This is why the outlet was recessed by the builder or installer and not to code. Mr. Electric drilled a hole to provide an outlet on the upper cabinet. He found that the installer had also not properly grounded the power cord that was taped together.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near San Antonio, TX 78247
Jim G.
Job Details: 10/08/2021
I verified and issue with the moisture sensor. Will replace along with control if need be.
We serviced a
KITCHENAID OVEN ELECTRIC (D
Model KODE500ESS05
Near San Antonio, TX 78234
Sebastian
Job Details: 10/08/2021
Parts were accidentally taken could not make call even if I had the parts at this time
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Helotes, TX 78023
Colton B.
Job Details: 10/08/2021
Customer reported loud noise while drying. After inspection found broken wheel. Replaced wheel with new one as needed. Tested dryer and it functioned properly and quietly. ; used 1 WP697772 (WHEEL) from stock
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model UMV1160CS9
Near San Antonio, TX 78201
Jim G.
Job Details: 10/08/2021
Replaced faulty magnetron . Issue resolved
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXR2
Near San Antonio, TX 78261
Shawn W.
Job Details: 10/08/2021
#274912 Since my last visit our customers unit worked fine for awhile then the F8E2 error code came back and the unit would not fill with water. I replaced the upper wiring harness, UI harness and vent hose and tested the unit. The service cycle performed each step u it C03 and the dispenser motor again would not move. C03 can only be advance upon completion. Called Drew from Whirlpool Tech Line. 4 wires all blew pin 1wrt 3 cold 890 1100. Two red wires 890 1100 ohms. Door lock pin 1-2 2-3 black wires 50 to 74 ohms. DP2 16 ohms two black wires. Fan motor vcc rP2 connection. Check flow meter. 12VDC. I tested all loads resistance in the trial circuit and found that the door lack had 163 ohms resistance. It should have 50-74 ohms resistance. The door lock will need to be replaced. Part ordered.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Pipe Creek, TX 78063
Douglas H.
Job Details: 10/08/2021
Last tech found faulty compressor. Confirmed diagnosis. Replaced compressor to resolve issue. Vacuum did vacuum. Recharged unit. Unit began cooling immediately. Advised customer of 24 hr cool down. No further issues at this point.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near San Antonio, TX 78253
Colton B.
Job Details: 10/08/2021
Customer concerned with agitating performance. Showed video of agitating slowly. Replicated issue in diagnostics and showed customer that it was just slow agitation, not an issue with unit. No error codes were found.
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG97US6HS06
Near San Antonio, TX 78261
Shawn W.
Job Details: 10/08/2021
I replaced the burner and tested. The burner now flames evenly as designed. Job complete.
We serviced a
KITCHEN AID ICEMAKER (STANDA
Model KUIX535HPS00
Near Helotes, TX 78023
Douglas H.
Job Details: 10/08/2021
Last tech found compressor and condenser motor faulty. Confirmed diagnosis. Replaced both parts to resolve issue. Vacuum unit held vacuum. Charge unit held charge. Unit began functioning as designed. Advised customer of 24 hr ice production period. No further issues at this point.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM02
Near Cibolo, TX 78108
Chris S.
Job Details: 10/08/2021
Replace icemaker tester unit everything we can properly
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW1
Near La Vernia, TX 78121
Chris S.
Job Details: 10/08/2021
Customer stated that washer lid would not shut correctly found issue to be hinges also ordering lead just in case.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS4
Near San Antonio, TX 78231
Jim G.
Job Details: 10/08/2021
Replaced rail. Issue is resolved.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near San Antonio, TX 78258
Shawn W.
Job Details: 10/08/2021
I was unable to remove the wash plate due to excessive calcium build up. This unit will need to be cut out or taken out whole and rebuilt to change out the gear case and cam. Will need to replace the inner and outer basket and related parts. Parts ordered.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near San Antonio, TX 78248
Shawn W.
Job Details: 10/08/2021
I replaced the control and valves. The unit should now fill, drain and spin I. All cycles. Ran service cycle and all loads functioning as designed now.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near San Antonio, TX 78210
Jesus C.
Job Details: 10/08/2021
Tested unit found bad suspension. Replaced suspension. No further issues during testing. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near San Antonio, TX 78248
Shawn W.
Job Details: 10/08/2021
I replaced the stator. The unit should not leak moisture from the vent any more. Ran service cycle.with panels removed. No leaks detected.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Shavano Park, TX 78231
Jim G.
Job Details: 10/08/2021
Ive replaced both the control and motor sump assembly. Issue is now resolved.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706EBS01
Near San Antonio, TX 78254
Jim G.
Job Details: 10/08/2021
I verified a faulty icemaker motor unfortunately I do not have one of these specific icemaker
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FBS02
Near San Antonio, TX 78247
Shawn W.
Job Details: 10/08/2021
I replaced the ice maker and the fill tube heater. In diagnostics the thermistor for the ice maker still shows open and the ice maker would still not fill after 15 minutes on test 66 running the fill tube heater. We have a G2 main control problem and we might still have a stuck solenoid on the dual water valve. For some reason the main control is showing discontinued at Marcone which is odd for such a new model. I used the parts list number to order. Recording ice maker ad a contingency. On return run test 97, if it does not fill test voltage at control (valve and or control). Parts ordered.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near San Antonio, TX 78259
Zachary
Job Details: 10/08/2021
Checked washer, issue is leaking small amount of water every cycle. Could not locate at first but found fabric softener dispenser not popped all the way together with faucet switch bevel. Installed correctly and tested washer, no other issues or error codes found. Installed tie-wire.; used 1 WP8567668 (Tie-wire) from stock
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH31017HS6
Near San Antonio, TX 78259
Shawn W.
Job Details: 10/08/2021
I uninstalled the micro wave from the cabinet and removed the panels and grille. I replace with new cabinet wrap and grill. I reassembled and reinstalled. Set the clock. Unit is now fully functional.
We serviced a
WHIRLPOOL OVEN ELECTRIC [S
Model WOS51EC0HS01
Near San Antonio, TX 78261
Shawn W.
Job Details: 10/08/2021
I clean, sanded and painted the scratches with the approved tempered paint. Instructed our customer to let it dry for 24 hours.
We serviced a
MAYTAG WASHER
Model MHN33PDCWW
Near Universal City, TX 78148
Zachary
Job Details: 10/08/2021
Checked washer, customer could not figure out how to change the minimum of every wash. Went into diagnostics and changed all minimum washes. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB05
Near Converse, TX 78109
Zachary
Job Details: 10/08/2021
Checked refrigerator, not making ice. Tested ice maker and it cycled full harvest and filled with water. There was ice cubes in the tray. Was originally thinking evaporator fan motor was not working but after testing it is working properly. Only thing I can guess diagnostic reset on ice maker resolved our issue. Refrigerator and ice maker is now working as designed. Installed tie-wire.; used 1 WP8567668 (Tie-wire) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Converse, TX 78109
Zachary
Job Details: 10/08/2021
Checked refrigerator, not cooling properly customer described compressor will kick on but then a click and turn off. As describing it happened for me while in front of unit. Start device has gone bad. Replaced start device and tested refrigerator it is now working as designed.no other issues found.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near San Antonio, TX 78264
Chris S.
Job Details: 10/08/2021
Customer stated the washer would not let cycle go through and agitation was making weird noise. Found issue to be washing needed to be hard reset and tested agitation everything sound normal customers that use the new agitation sounds got no error codes besides stuck button. Everything working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near San Antonio, TX 78264
Chris S.
Job Details: 10/08/2021
Customer stated the washer was leaking. Tested unit checked everything ran a normal cycle found no leaking did notice the drain hose wasnt fastened all the way mightve been the issue. Everything working properly.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0EB1
Near San Antonio, TX 78222
Chris S.
Job Details: 10/08/2021
Replaced control board tested unit everything working properly. Also old control board is infested with roaches.
We serviced a
WHIRLPOOL DRYER
Model WED9300VU1
Near San Antonio, TX 78263
Chris S.
Job Details: 10/08/2021
Customer stated dryer turns on but doesnt turn and when it did it made a clunky noise. Found it should be motor belt switch. Ordering switch no water just in case and dryer repair kit just in case.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Converse, TX 78152
Chris S.
Job Details: 10/08/2021
Replaced UI and separater. Tested unit everything working properly.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Boerne, TX 78006
Colton B.
Job Details: 10/08/2021
Customer installed control board which took care of a lot of problems, however the unit isnt getting quite cold enough. Finding a frozen freezer evaporator. Ordering new fan with harness to resolve issue.
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG97US6HS
Near Boerne, TX 78006
Colton B.
Job Details: 10/08/2021
Notified by customer that they have no issues with cooktop. No work needed to be done.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near San Antonio, TX 78223
Jesus C.
Job Details: 10/08/2021
Customer complaint is for rust buildup on washer cabinet. Called tech line. Rust is cosmetic. Cosmetic issues covered for first 30 days. No repairs needed. Job complete. Sr 7731941702
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH31017HZ4
Near San Antonio, TX 78232
Jim G.
Job Details: 10/08/2021
I verified a faulty magnetron however the part was not yet received. ; schdld next appmnt for 11/2 TUE !
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Helotes, TX 78023
Douglas H.
Job Details: 10/08/2021
Last trip found faulty drain pump. Replaced the drain pump and tested. Then found unit needed gearcase replaced. Replaced gearcase to resolve the issue. Unit is back up and running properly now with normal noise. No further issues at this point.