We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near San Antonio, TX 78209
Garry
Job Details: 02/07/2022
Customer complaint of RC & FC lights not working. Found cause to be faulty light module in FC. Replaced FC module and returned unit to operation. Unit testing good, no further issues at this time.
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near San Antonio, TX 78245
Jay
Job Details: 02/07/2022
Unit wont power on. No oven or range. Ordering control board.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204GPS0
Near Cibolo, TX 78108
Chris S.
Job Details: 02/07/2022
He stated the dispenser was leaking and dishwasher wasnt washing dishes properly found it should be faulty dispenser and faulty motor sump ordering parts to fix issue.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Bandera, TX 78003
Sebastian
Job Details: 02/07/2022
Tightened up dispenser as we confirmed leak coming from inside door, not going to stop order on new dispenser so we may follow up; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Cibolo, TX 78108
Chris S.
Job Details: 02/07/2022
Replace cover everything working properly dispenser dispensing water properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near San Antonio, TX 78217
Garry
Job Details: 02/07/2022
Customer complaint of broken RC light switch. Ordering light switch to resolve issue. Marcone says switch is in stock in SSB. Scheduling follow-up for Wednesday 2/9/22.
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG55US0HS
Near San Antonio, TX 78245
Jay
Job Details: 02/07/2022
Unit is getting proper power. Wires look good no kinks. Keeping spark module on order. When plugging unit back in the pug was HARD to put into outlet. Brought to customers attention and they said the electrician said it was fine for the outlet to be difficult. ; snapped 1 QuickPics
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near San Antonio, TX 78239
Garry
Job Details: 02/07/2022
Customer complaint of broken lid on washer. Replaced lid, tested lid lock, and tested unit. All is testing well. Unit is good to go, no further issues at this time.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near San Antonio, TX 78261
Douglas H.
Job Details: 02/07/2022
Customer stated issue was same as before previous repair. Found issue is not caused by SS issue but rather defrosting issue. Customer had recordings of loud audible noise from unit sounding like fan hitting ice. Confirmed with diagnostics testing that even though quieter the noise still preset in freezer compartment. Confirmed that heater is functioning properly. Unit needs new fan motor with thermistors, ui and electronic control. Also ordering fan grommet incase of breaking on original grommet.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Converse, TX 78109
Daniel
Job Details: 02/07/2022
Returned with parts to repair. After opening ice maker noticed ice maker was not the correct style. Double checked model and serial #s and the model number was missing the last 2 numbers. Looked up the correct ice maker and ordered. Rescheduled water valve. Noticed water was working when getting water. Looks like the ice maker made its last batch of ice but never dumped it preventing ice maker from starting a new harvest. Will return with correct ice maker to repair.
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HZ2
Near San Antonio, TX 78245
Jay
Job Details: 02/07/2022
Hi does not work nor does oven controls. Checked wire harness and its good. Ordering new control board. Advised customer its out of stock.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near San Antonio, TX 78248
Jim G.
Job Details: 02/07/2022
Installed new module. Issue is resolved.
We serviced a
WHIRLPOOL FREEZER
Model EV171NYMS05
Near Mico, TX 78056
Sebastian
Job Details: 02/07/2022
evap fan receiving 120 v not operating,
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES2
Near Lakehills, TX 78063
Sebastian
Job Details: 02/07/2022
Found error code for control Also found the wire harness in the back at the terminal block to be very loose made correction change control board. After repair tested unit working as it should
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Bandera, TX 78003
Sebastian
Job Details: 02/07/2022
Replace the icemaker fan which is on the freezer evaporator tested unit, unit good to go
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Saint Hedwig, TX 78152
Daniel
Job Details: 02/07/2022
After calling customer to confirm appointment customer stated the whole family has covid and that she would like to reschedule for 2 weeks. Rescheduling visits for 2-21-22.; schdld next appmnt for 2/21 MON !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Adkins, TX 78101
Daniel
Job Details: 02/07/2022
Customer reported food in freezer not freezing as needed. After inspection found that evap fan would never kick on at all. Freezer was cooling as needed but air just was not circulating throughout the unit. Replaced evap fan motor and fan kicked on as needed. Explained to customer to wait for about 24-48 hours for temperature change to be able to put food back in unit. Unit now functioning as designed. Gate code 3467
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Live Oak, TX 78233
Garry
Job Details: 02/07/2022
Customer complaint that ice clumping up in bucket, making it impossible to dispense. Arrived to find auger gearing frozen over. Tested ice maker harvest & fill, both of which tested good. No visible signs of damage to, or malfunction of, ice maker. Ice door appeared to be not closing well, leaving aperture through which moist, unconditioned air could invade FC & ice production area. Replaced ice door and tested unit. Unit testing good, no further issues at this time.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSC703HPS01
Near San Antonio, TX 78253
Jesus C.
Job Details: 02/07/2022
Installed new housing and water valve. No further issues. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model B136CAL1
Near San Antonio, TX 78232
Jim G.
Job Details: 02/07/2022
Replaced icemaker. Issue is resolved. Part was defective.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV03
Near La Vernia, TX 78121
Daniel
Job Details: 02/07/2022
Returned to replace cabinet and wire cover. After installing parts customer stated since changing damper on last visit that top shelf on ice maker door side was the only spot that had been still freezing water bottles. After calling techline noticed customer had freezer at negative 1 degrees. Techline stated the freezer should never be at a negative temperature and to change the temperature to 3. Informed customer to wait 48 hours for change . Unit functioning as designed. 7732462067
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Schertz, TX 78154
Chris S.
Job Details: 02/07/2022
Customer stated the dryer was making loud noise. Found issue to be coin stuck in between Trump and front panel coins out to see you and everything working properly no for the issues at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near La Vernia, TX 78121
Daniel
Job Details: 02/07/2022
Customer reported washer making a horrible noise when in spin cycle. After inspection found no error codes. Unit did function through all cycles correctly but when spinning finished unit made a loud screeching/grinding noise. Customer had explained noise was minimal at first but got louder over time. Found that unit had faulty gearcase. Ordering gearcase assembly and splutch kit. Will return when parts are available to repair.
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near San Antonio, TX 78227
Jay
Job Details: 02/07/2022
No codes found. No signs of abnormal wear and tear on suspension or tub. Adjusted leveling legs for better position. Ran a balance test and came back good. Explained its normal operation to customer.
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FTSS01
Near San Antonio, TX 78260
Shawn W.
Job Details: 02/07/2022
Our customers refrigerator worked for 4 days then stopped cooling. I expected to see a frozen up evaporator but it was compressor down. I replace the evaporator fan but we had the same problem. I contacted Anthony, Senior Technician at Whirlpool and through future testing determined a control board was needed in addition to the fan. It was only supplying 10VDC to the fan. SR# 7732850284. Unfortunate the board is discontinued. Our customer will need to replaced. It is now unrepairable. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near San Antonio, TX 78254
Drew
Job Details: 02/07/2022
Called customer to discuss cost for repair. Declined to have me go out due to cost.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV03
Near San Antonio, TX 78254
Drew
Job Details: 02/07/2022
Found the valve not engaging whenever the dispenser is pressed. Replaced the valve, but didnt resolve issues. Replaced the filter housing and got a slight trickle. Called tech line received Sr#7732906824 from Leon. Found the filter was bad. Used biomass housing and resolved issues, advised customer they need to replace filter. No further issues at this point
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near San Antonio, TX 78260
Shawn W.
Job Details: 02/07/2022
Our customer is having a problem in which the top shelf bin front has popped up and is damaged preventing the function of the drawer to open correctly. This will need to be replaced to enable proper functioning of the bin and freezer door. Part ordered.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near San Antonio, TX 78255
Sebastian
Job Details: 02/07/2022
found unit to be cycling at good temperatures one seventy five high one forty low. Found venting situation needs to be corrected vent going to wall is much too long and vent going outside of the house is cut down to a 45? bend
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near San Antonio, TX 78255
Sebastian
Job Details: 02/07/2022
Replace the water valve and tub ring ran calibration
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near San Antonio, TX 78261
Shawn W.
Job Details: 02/07/2022
Ran manual a test mode for valances and the cold water solenoid is out of specifications. I replaced the dual water valve, clear error codes and tested. Ran load size calibration. This unit is now fully functional.
We serviced a
JENNAIR RANGE
Model JGRP548HL
Near Boerne, TX 78006
Drew
Job Details: 02/07/2022
Replaced wifi module. Customer still having issues with setting up WiFi. Customer also said small oven was not working. Reset the oven and working as designed now, if happens again then order a ui. Called tech line to see if there was anything on our end we can do to resolve the issues, spoke with Joel. Was instructed to inform customer to call our WiFi specialist number. No further issues at this point on our end
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near San Antonio, TX 78210
Jay
Job Details: 02/07/2022
Turn on machine and it starts normally but will shut off with in 1 minute.keeping all parts on order. ; snapped 1 QuickPics
We serviced a
KITCHENAID COOKTOP GAS
Model KCGC506JSS00
Near San Antonio, TX 78255
Sebastian
Job Details: 02/07/2022
Going to order burner caps burner head and a new left side panel as this one was scratched win ahead and installed it as it was definitely flush only scratch to see if it resolves the issue it definitely healthy issue but Im going to go ahead and change all the parts so that we can say 100% that nothing is wrong with at least those parts.
We serviced a
JENNAIR RANGE
Model JDRP548WP03
Near Boerne, TX 78006
Douglas H.
Job Details: 02/07/2022
Customer stated unit griddle not functioning properly. Found issue to be griddle control switch not allow8ng for proper heating. Customer wished to proceed with repair. Replaced griddle control switch to resolve the issue. Unit testing good now. No further issues at this point.
We serviced a
JENNAIR RANGE
Model JGRP548HL
Near Boerne, TX 78006
Douglas H.
Job Details: 02/07/2022
Tech was assigned as a helper;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near San Antonio, TX 78218
Garry
Job Details: 02/07/2022
Customer complaint of unit not cooling. Arrived to find food contents of FC thawed and FC reading at temp of 25F. RC reading at 45F. All thermistors checked good in Service Diagnostics. Defrost heater functional, along with evap & condenser fans. Damper testing good. Compressor drawing 1.5amps on startup and .85amps at running rpm. Frost pattern only at capillary/evap union and at bottom pass of evap tubing. Frost pattern weak. Handing off to sealed system tech for further diagnosis. Potentially weak compressor and/or refrigerant leak. Some corrosion at top of filter drier. (Joel SR#7732902521); O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near San Antonio, TX 78252
Jesus C.
Job Details: 02/07/2022
Tested unit. Now powering on. Breaker tripped. Reset breaker. Found wiring at terminal block misfired. Corrected wiring. No further issues during testing. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Corpus Christi, TX 78410
John L.
Job Details: 02/07/2022
Inspected unit, but its a diagnostic mode. Ran test on icemaker, icemaker would not function during test mode. Will need to replace icemaker to resolve this issue. Customer also states lets settings on controller change random. Will order and replace controller to resolve this.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Refugio, TX 78377
John L.
Job Details: 02/07/2022
Installed harness, tested after installation. Issue has been resolved.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Corpus Christi, TX 78413
Adam
Job Details: 02/07/2022
Customer complaint of unit flashing AF and then powering off. I did inform customer that a F is for airflow restriction and needs to be addressed on the way the unit is being exhausted. Further inspection shows hoses that customer are using to exhaust unit are abnormally long and stretch much further than need to also hose has several sharp bends as well as pinchpoints which is not allowing unit to circulate air properly. Advise customer on correct installation of dryer vent exhaust to resolve issue.
We serviced a
MAYTAG WASHER
Model MVWX655DW
Near Portland, TX 78374
John L.
Job Details: 02/07/2022
Inspected unit, found inner tub has wobble to it. Issue could be with tub socket on tub, or shaft on gearcase. Both will most likely will need replacing. And suspension has issues and will need replacing.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Corpus Christi, TX 78415
Adam
Job Details: 02/07/2022
Unit is out of warranty customer has declined any services
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Port Lavaca, TX 77979
Michael
Job Details: 02/07/2022
The customer said the appliance is leaking water everywhere. Turned the appliance on and saw water was leaking from the back when it started washing. I pulled the appliance out and started the appliances again, the appliance is pushing water out from the top back left of the tub, shows damage on both corners. I advised the customers the tub would need to be replaced and no ETA on the part. The customer wasnt happy with the issue, will go and talk to Lowes and get it replaced, its within the 30 days of delivery/install. I went ahead and ordered the tub, the customer will call back and cancel if they get it replaced.
We serviced a
AMANA OVEN
Model AGR4230BAW3
Near Victoria, TX 77901
Michael
Job Details: 02/07/2022
The stove top burners are working normal, the ignitor isnt opening up in the oven, needs to be replaced. Ordered the ignitor and rescheduled the customer.
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Corpus Christi, TX 78412
John L.
Job Details: 02/07/2022
Issue with unit was not with actuator, when attempting to replace actuator found connector was not sitting all the way in place. Placed connection all the way, tested. Issue resolved.
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Kingsville, TX 78363
Adam
Job Details: 02/07/2022
Customer complaint of unit making noise during cycle. Further inspection shows error code for shifter fault. Manually switching between agitate and spin results in unit failure about 50% of the time. Even further inspection shows cam and actuator showing signs of heavy wear and tear from normal use. Replace cam actuator and belt to resolve issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Corpus Christi, TX 78410
John L.
Job Details: 02/07/2022
Inspected unit, but its a diagnostic mode. Ran test on icemaker, icemaker would not function during test mode. Will need to replace icemaker to resolve this issue. Customer also states lets settings on controller change random. Will order and replace controller to resolve this.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Refugio, TX 78377
John L.
Job Details: 02/07/2022
Installed harness, tested after installation. Issue has been resolved.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Corpus Christi, TX 78413
Adam
Job Details: 02/07/2022
Customer complaint of unit flashing AF and then powering off. I did inform customer that a F is for airflow restriction and needs to be addressed on the way the unit is being exhausted. Further inspection shows hoses that customer are using to exhaust unit are abnormally long and stretch much further than need to also hose has several sharp bends as well as pinchpoints which is not allowing unit to circulate air properly. Advise customer on correct installation of dryer vent exhaust to resolve issue.
We serviced a
MAYTAG WASHER
Model MVWX655DW
Near Portland, TX 78374
John L.
Job Details: 02/07/2022
Inspected unit, found inner tub has wobble to it. Issue could be with tub socket on tub, or shaft on gearcase. Both will most likely will need replacing. And suspension has issues and will need replacing.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Corpus Christi, TX 78415
Adam
Job Details: 02/07/2022
Unit is out of warranty customer has declined any services
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS
Near Inez, TX 77968
Michael
Job Details: 02/04/2022
The appliance is filling properly but the motor isnt activated, will need to be replaced. Ordered the pump/motor assembly, please reschedule when the part comes in.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Victoria, TX 77905
Michael
Job Details: 02/04/2022
The customer said it wasnt washing the dishes, neither spray arm working. No error codes, put the appliance into diagnostics, the appliance filled with water and the motor started up properly, it completed with no issues or error codes. The customer said said it was the first time they heard it fill and wash, I started a normal wash cycle, it filled and started washing, the appliance is working normal
We serviced a
KITCHENAID RANGE
Model KFDC506JSS01
Near Corpus Christi, TX 78412
Adam
Job Details: 02/04/2022
Customer complaint of front left burner hard to ignite. Inspection of unit shows front left burner not igniting as it should. Replace Igniter to resolve issue.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Corpus Christi, TX 78418
Adam
Job Details: 02/04/2022
Customer complaint of product not properly cleaning her clothes. Inspection of unit shows no error codes calibrated unit and verification cycle show all functions work as designed. I did go over correct operations for loading separating and soap distribution with customer as well as correct cycle selection. Customer does it says that she does separate her clothes and wash accordingly with a good high-efficiency brand detergent and her clothes continue to come out looking dirty or dingy. Unfortunately because I can find nothing wrong with the unit and I had already covered loading and so distribution with them only recourse is to direct Them to whirlpool customer service to get some kind of resolution. Issue resolved
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Corpus Christi, TX 78414
Adam
Job Details: 02/04/2022
Trade care team SR#7732812765. Customer complaint of ice chute door not closing and continually filling with ice. During my visit I did not have this issue but cubed and crushed ice responded and work according to plan as well as ice chute door. But based on customers history I will be ordering ice door display and ice bin to resolve issue.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Aransas Pass, TX 78336
John L.
Job Details: 02/04/2022
F8E1 long fill, ran test mode on unit. Valve energizes but does not dispense water. Will need to replace valve to resolve issue.
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW1
Near Corpus Christi, TX 78402
John L.
Job Details: 02/04/2022
Inspected unit, found rollers to be issue with unit. Installed dryer kit and issue has been resolved.
We serviced a
AMANA DRYER
Model NED4655EW
Near Corpus Christi, TX 78415
Adam
Job Details: 02/04/2022
Customer was unaware or unprepared for appointments and has replaced dryer that was giving her trouble. Unfortunately they had moved the dryer to the back porch of the house and I am not able to power on the unit.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JB0
Near Rockport, TX 78382
Michael
Job Details: 02/03/2022
The oven isnt heating properly, good voltage at outlet and appliance, all connections are good at the control and the terminal block. No error codes, the bake element isnt activating, ordered part and rescheduled the customer.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Corpus Christi, TX 78410
John L.
Job Details: 02/03/2022
Inspected unit, found shorted wiring. Mended damaged wiring, tested after repairs. Issue resolved.
We serviced a
AMANA RANGE
Model ACR4303MFB4
Near Alice, TX 78332
Adam
Job Details: 02/03/2022
Error code on stove F one E0 comes back as internal board failure. Order and control board and possibly harness to resolve issue.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Rockport, TX 78382
Michael
Job Details: 02/03/2022
Installed suspension and control, while installing the suspension I found a sock inside the tub ring where the liquid bleach obstructing water from going through, removed the sock, its possible this also an issue with appliance not working properly. Calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance has a smooth high speed spin cycle and working normal
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Rockport, TX 78382
Michael
Job Details: 02/03/2022
Ordering part.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Corpus Christi, TX 78412
John L.
Job Details: 02/03/2022
Removed and installed new compressor and drier. Vacuumed lines, no signs of leaks. Charged unit with 4.25oz of refrigerant. Unit is holding charge and is cooling. Issue on this unit has been resolved.
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Corpus Christi, TX 78418
John L.
Job Details: 02/03/2022
Ran test on unit, found unit drains on and off. Sounds like drain pump issue cause of issues with this unit and will need to be replaced to resolve.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC
Near Corpus Christi, TX 78414
John L.
Job Details: 02/03/2022
Inspected unit, found issue to be with lid lock and lid. Will need to replace both components to resolve issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Corpus Christi, TX 78414
John L.
Job Details: 02/03/2022
Inspected unit, found noise to be coming from control motor. Replaced with new motor is she on this unit has been resolved.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204ESS3
Near Corpus Christi, TX 78408
Michael
Job Details: 02/03/2022
Installed pump/motor assembly, ran diagnostics, the appliance is no longer leaks water and working normal.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Falfurrias, TX 78355
Adam
Job Details: 02/03/2022
Customer complaint of strange noise during operation. Inspection of unit shows no error codes. Further investigation shows clutch and belt assembly not in the best condition replace cam belts and actuator to resolve issue.
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Kingsville, TX 78363
Adam
Job Details: 02/03/2022
Customer complaint same as previous visit unit just stopped working. Replace control and thermal fuse tested unit issue resolved
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW03
Near Floresville, TX 78114
Daniel
Job Details: 02/02/2022
Customer reported refrigerator did not cool at all after visit from last tech. After inspection found that compressor never kicks on as well as the buttons on control for temperature not working at all. Ordering control box and waiting for start device to arrive. Will return when parts are available to repair.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near San Antonio, TX 78227
Jay
Job Details: 02/02/2022
Replaced heating element, thermal fuse, and hi limit thermostat. No heat still. Checked for continuity at the thermostat by blower motor. No continuity. Ordering thermostat.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near San Antonio, TX 78252
Jesus C.
Job Details: 02/02/2022
Tested unit. Found back left burner and. Need new element.
We serviced a
MAYTAG REFRIGERATOR
Model MSD2651KGB
Near San Antonio, TX 78251
Jesus C.
Job Details: 02/02/2022
Unit not cooling. Tested unit. No frost pattern. Compressor running. Unit in vacuum. Unit leaking Freon from evap. Will need to replace evaporator. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near San Antonio, TX 78245
Jesus C.
Job Details: 02/02/2022
Complaint is stopper keeps popping off. Will order new track. ; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near San Antonio, TX 78259
Jim G.
Job Details: 02/02/2022
Replaced no responsive icemaker. Unit tested properly. Issue resolved.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Garden Ridge, TX 78266
Shawn W.
Job Details: 02/02/2022
Our customer rattling noise has ceased since my last visit but they now have a vibration sound. Apparently this happens 4 or 5 times a day and sounds like metal on metal. I ran through all the noises through the unit and they did not replicate. We perhaps have a fan taking off like a rocket ship or perhaps a diffuser getting supper loud. Our customer will take a video/ audio the next time it replicates and try and determine location. Parts ordered.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Universal City, TX 78148
Chris S.
Job Details: 02/02/2022
Replaced drain pump found obstruction hitting the drain pump blade which is causing it to get stuck and burn out. Tested it with new drain pump everything working as designed.
We serviced a
MAYTAG WASHER
Model MHWZ600TW00
Near San Antonio, TX 78253
Jesus C.
Job Details: 02/02/2022
Tested unit. Leaking from door bellow. Found buildup causing bellow to not seal properly. Cleaned bellow and door glass. All other test pass. Job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near San Antonio, TX 78255
Drew
Job Details: 02/02/2022
Need parts on order to resolve issues. There is a communication issue between the motor and control board, received error code f9e2 and f10e2 both deal with motor and communication.; schdld next appmnt for 2/9 WED !
We serviced a
KITCHENAID RANGE
Model KFGG500ESS2
Near Fredericksburg, TX 78624
Scott
Job Details: 02/02/2022
Customer complaint was oven not reaching temperature. Tested and found oven was off by about 20 to 30 degrees. Recalibrated temperature for customer and tested with no further issues.
We serviced a
SAMSUNG WASHER
Model WA52J8700A
Near Castroville, TX 78009
Jay
Job Details: 02/02/2022
Water stains could be seen down the back side of the inlet valve. Customer stated it seemed to be competing form the bottom. Ordering drain pump and inlet valve.
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near San Antonio, TX 78255
Garry
Job Details: 02/02/2022
Customer complaint of no response from UI Panel. Confirmed complaint upon initial examination of washer. Proper voltage supply verified. Was able to enter Service Diagnostics, but unable to power unit on. Retrieved F6E2 (Communication Error ACU) & F2E1 (UI Stuck Button) error codes. Replaced UI Panel to resolve issue. Returned unit to operation, unit testing good. No further issues at this time, unit is good to go.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near San Antonio, TX 78240
Sebastian
Job Details: 02/02/2022
Gave customer a quick estimate on what it would cost before doing any service whatsoever to change out an icemaker customer wants to call us back if they decide to go through a service call
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Boerne, TX 78006
Sebastian
Job Details: 02/02/2022
Found that Drain pump was unplugged made correction Good to go.
We serviced a
JENNAIR COOKTOP GAS
Model JGC3536GS01
Near San Antonio, TX 78255
Sebastian
Job Details: 02/02/2022
Customer complain about the cooktop is that it gets too hot at the knobs after some used verify that the front is getting hot even with no pan on call tech line as theres nothing I can do to resolve this issue tech line explain to me that this is how the unit is designed and not much we can do asking customer to report to jenair
We serviced a
WHIRLPOOL OVEN ELECTRIC (S
Model WOS51EC0HS01
Near Boerne, TX 78006
Drew
Job Details: 02/02/2022
Upon arrival replaced the thermo fuse. Unit didnt heat but did verify the fuse was bad. Need the control board that is on order as its not in my van, and ordering the ui to resolve all other communication issues.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Fredericksburg, TX 78624
Scott
Job Details: 02/02/2022
Changed out motor assembly and drain line and tested with no further issues.
We serviced a
JENNAIR RANGE
Model JES1750FS
Near Fredericksburg, TX 78624
Scott
Job Details: 02/02/2022
Customer complaint was oven not heating up to temperature. Tested and found the bake element was damaged but broil was working correctly. Ordering bake element to fix issue. Range is siliconed into countertop. Customer agreed and sign disclaimer for me to cut silicon out upon return visit to do repair.
We serviced a
KITCHEN AID DISHWASHER
Model KDTE304GPS
Near Fredericksburg, TX 78624
Scott
Job Details: 02/02/2022
Went to change out tub but tub was damaged. Ordered new tub to resolve issue; saved tckt
We serviced a
WHIRLPOOL OVEN ELECTRIC (S
Model WOSA2EC0HZ00
Near Adkins, TX 78101
Daniel
Job Details: 02/02/2022
Customer reported oven not working. Upon arrival found unit stuck in demo mode. Turned demo mode off in settings. Tested unit and unit is now capable of being used. Unit functioning as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB05
Near San Antonio, TX 78218
Garry
Job Details: 02/02/2022
Customer complaint of buzzing noise during operation. Arrived and entered service diagnostics and was unable to replicate said noise throughout the course of manually activating every component of this machine. No abnormal noises coming from evap fan, condenser fan, compressor, damper, ice maker, or any other part. Observed compressor running simultaneously with evap & condenser fan motors and no abnormal noises heard. Temperatures good in FC & RC, and ice maker working well. This unit is good to go, no further issues at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near San Antonio, TX 78254
Sebastian
Job Details: 02/02/2022
Confirm unit is gonna need control and or motor unit not hooked up at the moment cannot do full troubleshooting; O-emld tckt
We serviced a
MAYTAG WASHER
Model MHWE201YW00
Near San Antonio, TX 78244
Garry
Job Details: 02/02/2022
Customer complaint of no water incoming to washer. Arrived to discover LF error (no water detected). Verified proper voltage from wall receptacle and to water valves. All voltage tested good. Replaced dual & hot water valves and returned unit to operation. Unit testing good, no further issues at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near San Antonio, TX 78261
Jim G.
Job Details: 02/02/2022
Replaced console overlay. Issue is resolved.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ2
Near San Antonio, TX 78252
Jesus C.
Job Details: 02/02/2022
Tested unit. Door gasket damaged. Replaced gasket. No further issues. Job complete.
We serviced a
JENNAIR REFRIGERATOR
Model JFFCF72DKL04
Near San Antonio, TX 78260
Shawn W.
Job Details: 02/02/2022
Model Number: JFFCF2DKL04 DOP: 01/03/22. Our customer was having a problem with the left produce drawer not closing correctly. It took me ahi,e but I found that the rail of the bin was not inserted fully into the metal rail that has a retention clip. I was able to fix this then I showed our customer how the drawers are properly set if there is ever a need in the future to remove for cleaning. The unit is fully operational now. Customer Install and Instruct.
We serviced a
MAYTAG WASHER
Model MAT20MNAW1
Near Boerne, TX 78006
Drew
Job Details: 02/02/2022
Upon arrival found the parts are not in my van. Rescheduling ; schdld next appmnt for 2/4 FRI !