Near Converse, TX 78109
S. L.
Job Details: 04/07/2020
WASHER WHIRLPOOL WTW8500BW0 Found small hole in tub ring causing water to leak out when recirculating pump on. Customer replaced breaker and this corrected electrical issue did not find faults in unit needs new tub rinservice fee labor parts tax. Service fee paid today remaining balance service good for 90 days.; rqstng P&A on 1 WPW10550152 (ring-tub)
Near San Antonio, TX 78213
Ezequiel V.
Job Details: 04/07/2020
WASHER AMANA NTW4516FW3 "Checked washer found cold/hot water lines reversed, installed correctly unit is getting both hold and cold water in into unit. No error codes found during testing or operation. Job complete."
Near Bandera, TX 78003
Justin
Job Details: 04/07/2020
DISHWASHER MAYTAG MDB4949SDE0 "Ran unit through diagnostics all test passed. Found F6E4, cleared and checked valve and float switch all checked fine. Unit is good to go."
Near San Antonio, TX 78239
S. L.
Job Details: 04/07/2020
WASHER MAYTAG MHWE300VW00 Found failed door latch and clamp on bellow clamp ran diagnostics needs new latch and clamp. Quoted service fee paid remaining balance . Rescheduling Wednesday.; ordrng 1 W10902779 (clamp) and 1 WPW10253483 (latch)
Near Converse, TX 78109
S. L.
Job Details: 04/07/2020
RANGE WHIRLPOOL IES900DS04 Left rear burner 700w is dimmer than right rear 1200w called tech spoke to Steve Sr number 7727528563 he said this is normal ran complete diagnostics no issues all operations normal customer instruct today complete. Advised of survey.
Near San Antonio, TX 78254
Christian G.
Job Details: 04/07/2020
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 Issue stated by customer: touch display just showing lines. Please see pics. Ordering control panel to resolve issue.; ordrng 1 W11428583 (CONTROL)
Near Kerrville, TX 78028
Shawn W.
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer stated that the issue was unit not cooling. Found issue to be that start device was disconnected from compressor. Support was not present, used zip tie to support. Unit tested good now with no further issues at this time."
Near San Antonio, TX 78257
Christian G.
Job Details: 04/07/2020
WASHER MAYTAG MVWB855DC4 "Issue stated: unit not draining properly. Replaced drain pump, cleared error codes. Unit works good. Good for resale."
Near San Antonio, TX 78213
Ezequiel V.
Job Details: 04/07/2020
MW-HOOD COMBO KITCHENAID KMHC319ESS3 While troubleshooting MV-Hood Combo unit lost power and did not come back ordering control board to resolve issue.; saved tckt
Near Bulverde, TX 78163
Jim G.
Job Details: 04/07/2020
DRYER SAMSUNG DV45H7000EW Replaced idler and belt. Issue resolved.
Near San Antonio, TX 78208
Ezequiel V.
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Checked refrigerator found no frost build up. Was able to get into diagnostics once but not 2nd or 3rd time. ordering control board to resolve issue.; ordrng 1 W11161172 (cntrl-elec)
Near San Antonio, TX 78234
Ezequiel V.
Job Details: 04/07/2020
WASHER MAYTAG MHW5630HC Necked washer found 4bolts that hold basket up causing unit to spin and move. Removed bolts retested washer no issues. Job complete.
Near Bulverde, TX 78163
Jim G.
Job Details: 04/07/2020
COOKTOP GAS KITCHENAID JGC3536GS01 Butch SR# 7727531390 verified that the flame can be adjusted. The wrong serial number was listed (the first digit was missing) so techline info was conflicting probably confusing confusion for previous tech. Unfortunately I do not have the specific tool for this adjustment the customer agreed to another appoint on Weds when I will return to make the final adjustment. ; schdld next appmnt for 4/8 WED !
Near San Antonio, TX 78223
Ezequiel V.
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Checked refrigerator found refrigerator liner popping up not allowing the door to close properly. Bulge is at bottom center off refrigerator liner scuff marks from door on liner and door. SR7727535442
Near San Antonio, TX 78244
S. L.
Job Details: 04/07/2020
RANGE WHIRLPOOL WFC150M0EB3 Complaint is burners not heating up as customer is used to. Found right front infinte switch not working changed with truck stock spoke to customer she advised me burners were changed to new style 1 month ago by different servicer. After testing found unit operating as designed referred to w11354284b training pointer and found no issues at this time. All operations normal. All 4 burner working infinite switch working no email provided.; used 1 WP3149404 (SWITCH) from stock
Near San Antonio, TX 78248
Colton B.
Job Details: 04/07/2020
DISHWASHER WHIRLPOOL WDT970SAHZ Issue was a broken dispenser. Replaced dispenser to resolve issue. Unit tested good.
Near Boerne, TX 78006
Douglas H.
Job Details: 04/07/2020
DISHWASHER JENNAIR JDTSS244GS "Contacted CXC to check warranty status. Spoke with holt, he stated had to transfer to JA, spoke with Sherry, she stated unit is still under JA 2 yr manufacturer warranty. Spatula melted to element. Ordering element to resolve the issue. ; ordrng 1 W10703867 (heater)"
Near Pleasanton, TX 78064
Ezequiel V.
Job Details: 04/07/2020
DRYER SAMSUNG DV5451AEW/XAA03 Checked dryer found no heating but tumbling good Voltage coming from wall to unit. Spoke to Samsung techline ran diagnostics jointly with Samsung determined bad motor. Motor PN DC93-00101G is discontinued spoke to customer about situation. Job complete. Collected service call fee.
Near San Antonio, TX 78261
Jim G.
Job Details: 04/07/2020
RANGE JENN-AIR JDRP648HL00 Dismantled unit and retrieved Mac and SAID sticker. Assisted customer in syncing unit.
Near San Antonio, TX 78259
Jim G.
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Verified issue is resolved. Seal is clear and not issue with frosting.
Near San Antonio, TX 78217
Justin
Job Details: 04/07/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Need to order drain hose and hose fill for unit. ; ordrng 1 3385556 (drain hose) and 1 W10278627RP (hose-fill)
Near San Antonio, TX 78254
Christian G.
Job Details: 04/07/2020
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Issue stated by customer: refrigerator not cooling. Unit was completely defrosted and inside temps were about 73 degrees. Put unit into diagnostics. Fan motors all responded. Compressor test#5 was non responsive at all. Ordering compressor kit. Sending to sealed system tech.; rqstng P&A on 1 W10276644 (compressor), states that autho needed"
Near San Antonio, TX 78230
Colton B.
Job Details: 04/07/2020
DRYER MAYTAG MEDB835DW4 "Issue was a noisy dryer. Found debris in blower wheel, removed debris, unit is now quiet. No damage to the blower wheel was observed. Unit tested good."
Near Floresville, TX 78114
S. L.
Job Details: 04/07/2020
REFRIGERATOR MAYTAG MFI2269FRZ05 Found damper motor stuck open causing unit to cool to much in RC replaced damper tested unit all operations normal advised of survey.
Near San Antonio, TX 78212
Jesus C.
Job Details: 04/07/2020
WASHER WHIRLPOOL WFW87HEDW0 Installed new pressure switch. Ran test cycle. No issues during testing. Ran quick wash cycle. No issues. Unit fills and drains. Unit is working properly. Job complete.
Near San Antonio, TX 78247
Jim G.
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Leveled doors and adjusted door handles. I also had to removed the middle drawer rails and clear obstructions from the rail. Issue resolved
Near San Antonio, TX 78223
Jesus C.
Job Details: 04/07/2020
DRYER AMANA NED4655EW1 Complaint is noise during cycle. Found noise coming from roller. Roller shaft has burs. Sanded down shaft. No noise during testing. Tested to complete.
Near San Antonio, TX 78257
Colton B.
Job Details: 04/07/2020
MW-HOOD COMBO WHIRLPOOL WMH78019HZ Issue is that there is a gap between glass and display. Called techline who said to go ahead and order the door. Door is PSP. ; ordrng 1 W11196131 (DOOR)
Near San Antonio, TX 78253
Justin
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Interior door has damage where it meets the door switch, will need to replace door. Customer is very unhappy with unit wants replacement. Told her I don’t have that authority would need to contact customer relations at whirlpool. ; rqstng P&A on 1 W11104469 (dor-fip)"
Near San Antonio, TX 78253
Richard G.
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced icemaker. Unit harvested and called for water. Unit is good to go.
Near San Antonio, TX 78253
Justin
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRS555SIHV00 "Door needs to be replaced on left hand side, fill tube is freezing up causing it to leak into ice bin. ; ordrng 1 LW11026425 (dor-fip)"
Near San Antonio, TX 78210
Ezequiel V.
Job Details: 04/07/2020
RANGE WHIRLPOOL WFG320M0BS "Checked range found oven no igniting. Checked igniter for voltage did not receive proper voltage ordering igniter to resolve issue. ; ordrng 1 98005652 (igniter,oven pilot)"
Near Boerne, TX 78015
Douglas H.
Job Details: 04/07/2020
OVEN ELECTRIC (D KITCHENAID KEBS277DWH10 Control panel numbers aren’t working. Unit would need a new console. Console showing as NLA. Requesting console due this reason and unit under an extended warranty. ; rqstng P&A on 1 8300382 (CONTROL PANEL)
Near Stockdale, TX 78160
S. L.
Job Details: 04/07/2020
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Removed failed ice bucket defrosted bun replaced icemaker and bucket tested all operations normal.
Near San Antonio, TX 78221
Jesus C.
Job Details: 04/07/2020
RANGE WHIRLPOOL WFE530C0ES0 Installed new hinge. No further issues. Tested to complete.
Near San Antonio, TX 78213
Ezequiel V.
Job Details: 04/07/2020
MW-HOOD COMBO KITCHENAID KMHC319ESS3 While troubleshooting MV-Hood Combo unit lost power and did not come back ordering control board to resolve issue.; saved tckt
Near San Antonio, TX 78209
Colton B.
Job Details: 04/07/2020
REFRIGERATOR FRGIDAIRE FRT18B4AWA Issue is a no cool refrigerator and a cold freezer. Finding issue to be a faulty defrost sensor. Ice was clogging airway to refrigerator. Cleared that up and defrost unit. Defrost sensor will need to be replaced. on return visit for P&L.; ordrng 1 5303918202 (DEFROST SENSOR )
Near Alice, TX 78332
Adam
Job Details: 04/07/2020
WASHER MAYTAG MVWB835DW4 Inspection of unit shows error code for long fill no fill. Replace water valve and harness to resolve issue. Worth noting customer is on well water.; ordrng 1 W10758828 (valve) and 1 W10849297 (harns-wire)
Near Bloomington, TX 77951
Michael
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "The complaint is that the RC wasn’t cooling and a lot of moisture. The freezer is working normal, found both sides of the vent were blocked, not allowing air flow. Customer said it’s been doing it for about a month, even with lest stuff in the freezer. Ordered parts to resolve issue ; ordrng 1 W11039790 (cntrl-elec) and 1 WPW10384183 (thermistor)"
Near Pleasanton, TX 78064
Ezequiel V.
Job Details: 04/07/2020
DRYER SAMSUNG DV5451AEW/XAA03 Checked dryer found no heating but tumbling good Voltage coming from wall to unit. Spoke to Samsung techline ran diagnostics jointly with Samsung determined bad motor. Motor PN DC93-00101G is discontinued spoke to customer about situation. Job complete. Collected service call fee.
Near Corpus Christi, TX 78405
Adam
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Inspection of unit shows water valve not fully shutting off or closing. Replace valve to resolve issue; ordrng 1 W10498995 (valve-inlt)
Near Portland, TX 78374
John L.
Job Details: 04/07/2020
WASHER WHIRLPOOL WFW6620HC0 "F0E2 oversuds, F5E2 lock failure, F0E5 off balance, F5E4 door not open error, UI panel had damaged buttons and would not respond to inputs. Replaced UI. Need to replace level switch and lock to resolve other issues.; ordrng 1 W10804741 (latch) and 1 W11125159 (switch-wl)"
Near Corpus Christi, TX 78413
John L.
Job Details: 04/07/2020
DRYER MAYTAG MEDB835DW4 "Installed components, issue resolved."
Near Corpus Christi, TX 78408
Adam
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRF560SEYW04 Arrived at location inspection of fridge shows unit in very bad condition. Very unclean standing water with food mixed in awful smell will not work on this uni.
Near Victoria, TX 77904
Michael
Job Details: 04/07/2020
WASHER WHIRLPOOL 0 "I called customer enroute, went straight to vm, left a vm that I was on my way. Crystal called me back and said she was unaware of why I was coming out to her house and didn’t have a whirlpool washer. Apologized for the inconvenience and completed job"
Near Refugio, TX 78377
John L.
Job Details: 04/07/2020
WASHER WHIRLPOOL WTW7500GW "F6E3 ACU not picking up UI, replac UI and control to resolve.; ordrng 1 W11038858 (console) and 1 W11040850 (cntrl-elec)"
Near Taft, TX 78390
John L.
Job Details: 04/07/2020
RANGE AMANA ACR4303MFB "Installed block, issue resolved. But now has issue with switch, order to resolve.; ordrng 1 3148951 (sub 3149404)"
Near Corpus Christi, TX 78415
Adam
Job Details: 04/07/2020
WASHER MAYTAG MVWB835DW3 Install components calibrated unit ran verification cycle issue resolved.
Near Ingleside, TX 78362
John L.
Job Details: 04/07/2020
WASHER AMANA NTW4516FW3 "Install valves, recalibrated unit. Issue has been resolved."
Near Rockport, TX 78382
John L.
Job Details: 04/07/2020
ICEMAKER KITCHENAID KUIA18NNJS11 "Inspected unit, ran diagnostics tests. Unit functions through tests cycles until recirculating pump is called. Unit shuts down completely when pump is called. Checked pump for any issues, reconnected pumps. Recirculation pump. Replace components to resolve. Claim #634707. Do not order parts until home warranty approves.2310139 transformer2321730 pc board 2313702 water pump"
Near Port Lavaca, TX 77979
Michael
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Customer has proof of extended warranty from Lowe’s . Advised the customer she would have to call her warranty and they’ll have it dispatched through us otherwise she would be responsible for all the fees, called and confirmed with Becky. Customer will call Lowe’s and have it scheduled"
Near Tivoli, TX 77990
Michael
Job Details: 04/07/2020
DISHWASHER AMANA ADB1400AGB1 "Complaint was that it wouldn’t power on. The customer said it started working again, checked to make sure there were no loose connections, all good. No error codes, ran a diagnostics test, completed with no issues or error codes, the appliance is working normal."
Near Odem, TX 78370
John L.
Job Details: 04/07/2020
WASHER MAYTAG MVWB835DW1 "Upon arriving at customers home Customer explained that issue was a UI console, The consul had been replaced on a previous occasion, when seen appointment someone told customer the part installed was under warranty for one year. Explain to customer any parts installed has a 90 day warranty, someone may have given him false information. Advise customer to contact persons and I gave him information of warranty for any assistance. Order a consul and replace con will charge fully if customer cannot get a warranty on the port.; ordrng 1 W10861510 (console)"
Near Kenedy, TX 78119
Michael
Job Details: 04/07/2020
WASHER WHIRLPOOL WTW5000DW2 "Installed part ordered, when took the gearcase out I found there was a mouse nest inside the gearcase which was not allowing it to sense the speed of the basket and shut off. Calibrated and performed a diagnostics test, completed with no issues or error codes, appliance is working normal"
Near Corpus Christi, TX 78410
John L.
Job Details: 04/07/2020
RANGE AMANA ACR4303MFW2 "Inspected unit, found issue with cooktop. Cooktop dented making burners tilt inward. Which is causing issues when cooking. Replace to resolve; ordrng 1 8195532 (cooktop)"
Near Corpus Christi, TX 78411
Adam
Job Details: 04/07/2020
WASHER AMANA NTW4516FW3 Inspection of unit shows error code for long Fill know Fill. Customer has recently moved drain hose from down stem to hose laying flat on the ground. Advise customer that drain hose needs to be a height with no air gaps to drain freely. Customer states drain stem is clogged and filtering back into the home. Advise costumer to contact professional plumber to resolve issue. Issue resolved
Near Corpus Christi, TX 78415
Adam
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Inspection of unit shows ice tray has slight crack dripping into ice container causing auger motor to bind up and not dispense ice. Replace icemaker and been to resolve issue; ordrng 1 W10300024 (icemaker) and 1 W10826037 (harns-wire) and 1 W11097357 (ice-contnr)
Near Corpus Christi, TX 78418
Adam
Job Details: 04/07/2020
WASHER WHIRLPOOL WFW5620HW0 Trying to call tech line to document findings of unit. Tech line phone number says they are training and will not be able to take calls for at least two hours. Regardless inspection of unit shows no error codes and testing of unit and quick cycle shows everything in good working order. Also testing of human machine interface show all buttons function as intended. No issues found with units. Issue resolved
Near Corpus Christi, TX 78418
Adam
Job Details: 04/07/2020
WASHER MAYTAG MVWC465HW2 Inspection of unit shows no error codes. Calibrated unit ran verification cycle all functions work as designed. Important to clarify drain pump was running with lid open unit was not spinning or agitating.
Near Daleville, VA 24083
Uriah B.
Job Details: 04/07/2020
M/W OTR WHIRLPOOL WMH31017HS3 Installer broke mounting nut. Needs new mounting nuts.W11122643 nut; ordrng 2 W11122643 (nut)s
Near Runge, TX 78151
Michael
Job Details: 04/07/2020
MICROWAVE WHIRLPOOL WMH54521HS2 "Installed parts ordered, the light and appliance are working normal"
Near Hollins, VA 24019
Uriah B.
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Found some frost on the light in the middle. Sealed freezer cabinet with silicone around whole cavity.; used 1 W10841140 (ADHESIVE.) from stock
Near Roanoke, VA 24012
Uriah B.
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Unit operating fine upon arrival. Both evaporators looked fine at service call. Reset unit. Checked operation in diagnostics. Issue may be just led board cutting out. Cx to observe if cooling components are still running when he notices the lights go out.
Near Pulaski, VA 24301
Uriah B.
Job Details: 04/07/2020
WASHER MAYTAG MVWC565FW2 "Ripping clothes, in all cycles and all types of clothes. Needs basket and agitator. ; ordrng 1 W10752719 (basket) and 1 W11161960 (agitator)"
Near Roanoke, VA 24018
Uriah B.
Job Details: 04/07/2020
RANGE WHIRLPOOL WFE510S0HS1 replaced both hinges with hinge kit w10347464 (includes 224 and 227 hinges); used 1 w10347464 (hinge kit) from stock
Near Roanoke, VA 24017
Uriah B.
Job Details: 04/07/2020
WASHER MAYTAG MVWC465HW2 Could not reproduce sound while in home. Cx described sound as “grinding” in wash cycle. Cx to observe and record if possible.
Near Little Rock, AR 72205
Doug M.
Job Details: 04/07/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Inspected unit for not cooling,performed service diagnostics found in step 4 not frost pattern on evaporators,found in step 5 compressor would not ramp up to high speed at 0.43 amps,diagnosed to need compressor and main control ; ordrng 1 W10832994 (compressor) and 1 WPW10675033 (cntrl-elec)"
Near Little Rock, AR 72223
Doug M.
Job Details: 04/07/2020
WASHER WHIRLPOOL WFW6620HC0 "Inspected unit for basket not turning,performed service diagnostics found f1e1 main control fault,f7e9 motor fault,diagnosed unit to need main control and motor; ordrng 1 W11322905 (cntrl-elec) and 1 W11354541 (MOTOR)"
Near San Antonio, TX 78237
Ezequiel V.
Job Details: 04/03/2020
WASHER WHIRLPOOL WTW5000DW3 Checked washer found no issues. No error codes found during testing or operation. Recalibrated machine ran diagnostics test no issues.Job complete.
Near San Antonio, TX 78245
Ezequiel V.
Job Details: 04/03/2020
WASHER MAYTAG MVWB765FW3 Replaced gearcase due to stripped screw . Ran diagnostics no issues no error codes found during testing or operation. Job complete.
Near San Antonio, TX 78229
Ezequiel V.
Job Details: 04/03/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Found ice build up at back of freezer. Replaced evap motor on refrigerator no issues. Checked for cold air flow good flow. Job complete.
Near San Antonio, TX 78230
Ezequiel V.
Job Details: 04/03/2020
DISHWASHER KITCHENAID KDTM354DSS5 Checked dishwasher found unit on control lock held control lock button for 3 seconds as directed. No issues unlocking ran diagnostics test no issues with dishwasher. Job complete.
Near Live Oak, TX 78233
Ezequiel V.
Job Details: 04/03/2020
REFRIGERATOR WHIRLPOOL GB2FHDXWQ05 Replaced wire harness dude to thermistor no working. Defrosted refrigerator no issues. Good drainage no issues. Job complete.
Near San Antonio, TX 78249
Jesus C.
Job Details: 04/03/2020
DISHWASHER WHIRLPOOL WDF330PAHB Complaint is that dishes are not drying. Tested unit. Element is heating. Found customer not using rinse aid. Advised customer that unit needs rinse aid to dry properly. Performed customer instruct. No further issues. Job complete.
Near San Antonio, TX 78227
Jesus C.
Job Details: 04/03/2020
DRYER WHIRLPOOL WED7500GW0 Complaint is dryer will shut off during cycle. Door will crack open and stop dryer. Found door switch was loose causing door to open. Replaced door switch. No further issues. Unit is working properly. Collected payment for repairs. Job complete. ; used 1 WP3406107 (SWITCH DOOR) from stock
Near San Antonio, TX 78228
Jesus C.
Job Details: 04/03/2020
WASHER MAYTAG MVW7230HW0 Tested washer. Found leak coming from drain hose. Hose not clamped on properly. Secured hose to pump. No further issues. Tested to complete.
Near San Antonio, TX 78229
Jesus C.
Job Details: 04/03/2020
WASHER MAYTAG MHW6630HW0 Water leaking from drain hose. Hose not secured properly. Tightened down hose with clamp. No leaks during testing. No further issues. Tested to complete.
Near San Antonio, TX 78201
Jesus C.
Job Details: 04/03/2020
WASHER AMANA NTW4516FW3 Tested washer. Found pressure hose is kinked to control. Fixed pressure hose. No issues during testing. Unit is working properly. Job complete.
Near Fair Oaks Ranch, TX 78015
Douglas H.
Job Details: 04/03/2020
REFRIGERATOR FRGIDAIRE FPRU19F8RFB "Last trip found leak in SS in heat exchanger. Replaced heat exchanger and installed dye drier to resolve the issue. Vacuumed unit, held vacuum. Charged unit held charge. Unit began cooling immediately upon testing. No further issues at this point. Collected P&L"
Near San Antonio, TX 78230
Jim G.
Job Details: 04/03/2020
OVEN ELECTRIC (D KITCHENAID KODC304ESS00 Replaced control heating element and temperature sensor probe. Discovered the unit was also incorrectly wired. Corrected wiring issue as well. Issue resolved. Scott SR# 7727509710
Near Terrell Hills, TX 78209
Ezequiel V.
Job Details: 04/03/2020
REFRIGERATOR WHIRLPOOL KSSS48QMB01 Replaced ice maker on refrigerator. Due to harvest cycle stopping mid cycle. Ran harvest after installation good harvest no issues. Job complete.
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 04/03/2020
REFRIGERATOR WHIRLPOOL WRS325FDAB06 Replaced wire harness due to evapfan intermittent. After installation fan working as designed. No issues. No errors found during operation or testing. Job complete.
Near Floresville, TX 78114
S. L.
Job Details: 04/03/2020
MW-HOOD COMBO SAMSUNG ME21M706BAG Uninstalled OTR replaced control and and humidity sensor used popcorn to test all operations normal reinstall unit.
Near San Antonio, TX 78253
Justin
Job Details: 04/03/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Replaced faulty inlet valve, tested unit for completion."
Near San Antonio, TX 78228
Richard G.
Job Details: 04/03/2020
WASHER WHIRLPOOL WTW5000DW2 Replaced gearcase and drive motor. Calibrated unit. Tested to complete. Unit is good to go. Spoke with customer about survey.
Near Elmendorf, TX 78112
S. L.
Job Details: 04/03/2020
WASHER MAYTAG MVWC565FW1 "Ran diagnostics have lid lock error, found bad lid lock replaced assembly then ran diagnostics cleared error codes calibrated and tested all operations normal."
Near Helotes, TX 78023
Richard G.
Job Details: 04/03/2020
DRYER MAYTAG MEDB835DW4 "Customer complaint is that there are long dry times when drying towels. Entered diagnostics and found error codes F4E3 restricted airflow, F4E4 L2 line voltage error. Cleared error codes and checked venting, all good. Ran unit through voltage test. All good. Vent is clear to the roof. Venting in home is going to the roof of the home, possibly restricting some of the air flow to the roof, but the dryer is functioning as designed. Unit is good to go."
Near San Antonio, TX 78252
Jesus C.
Job Details: 04/03/2020
RANGE UNKNOWN WVW51UC0FS1 Complaint is vent hood making noises. We were here to service unit months ago. Advised customer that unit will need to be uninstalled by the builder. Unit is still not removed. Cannot service unit. Customer needs to have unit removed in order to service. ; ordrng 1 W10894803 (blower fan)
Near San Antonio, TX 78248
Jim G.
Job Details: 04/03/2020
DRYER WHIRLPOOL LER4634JQ0 Replaced door switch. Issue resolved.
Near San Antonio, TX 78253
Richard G.
Job Details: 04/03/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Replaced thermistor and control board. Tested to complete. Unit is good to go.
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 04/03/2020
REFRIGERATOR JENN-AIR JFFCC72EFS00 Checked refrigerator found ice build up on door and dispenser arm unable to rotate properly. Defrosted ice build up unit is working/dispensing as designed. No error codes found during testing or operation. Job complete.
Near Floresville, TX 78114
S. L.
Job Details: 04/03/2020
DRYER WHIRLPOOL WED8540FW2 "Found belt to dryer broken unit wont start used truck stock repair kit and repaired unit, advised customer that outlet for dryer had burn mark on it and she needs electrician to service this due to potential fire hazard and possibly cause of damage to unit tested all operations normal.; used 1 4392067 (REPAIR) from stock"
Near Boerne, TX 78015
Douglas H.
Job Details: 04/03/2020
WASHER MAYTAG MVWB855DC2 "Customer stated unit leaking water into tub. Finding issue to inlet valve. Quoted 284.81 for Sc, P&L plus tax. Customer wanted to proceed with repair. Replaced inlet valve to resolve the issue. Collected Sc for this ticket and 70300 on this ticket. ; used 1 W11165546 (VALVE) from stock"
Near San Antonio, TX 78254
Justin
Job Details: 04/03/2020
WASHER WHIRLPOOL WFW92HEFW0 "Replaced pump drain for washer, went through diagnostics. Did not see any leaks will have customer use and test again."
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 04/03/2020
WASHER WHIRLPOOL WFW5620HW0 Customer stated drain pump is in continuous loop. Checked for error codes found F8E1. Found water left in basket after diagnostics testing. ; ordrng 1 W10918608 (pump-water)
Near San Antonio, TX 78253
Justin
Job Details: 04/03/2020
REFRIGERATOR WHIRLPOOL WRS315SDHW02 "Running unit through diagnostics, ice production has shown way down. Customer was concerned the unit was not working, been takes about 3 days to fill up. Went over survey with customer."
Near San Antonio, TX 78212
Jesus C.
Job Details: 04/03/2020
DISHWASHER WHIRLPOOL WDF540PADM2 Complaint is dishwasher not cleaning dishes. Tested unit. No water to tub during testing. Found water supply line turned off. Turned on water. Good water to tub. Good water circulation through motor. Good drain. Good heat. Unit is working properly. Issue caused by water supply. Collected service fee. Job complete.
Near San Antonio, TX 78252
Justin
Job Details: 04/03/2020
MW-HOOD COMBO WHIRLPOOL WMH31017HB4 "Calling techline to assist, changed out control and interlocks no change, David is assisting. 7727509501 need to order another cam housing for interlocks ; ordrng 1 W11244494 (interlock)"
Near Boerne, TX 78006
Douglas H.
Job Details: 04/03/2020
DISHWASHER SAMSUNG DW80M2020US Last trip found faulty door seal. Replaced door seal to resolve the issue. Unit testing good now with no leaks. No further issues at this point.
Near Alamo Heights, TX 78209
Steven G.
Job Details: 04/03/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Checked refrigerator found unit low on freon, added dye drier vacuumed and charged unit will be back next week to look for leak ; ordrng 1 W10487115 (condenser) and 1 W10570565 (evaporator), used 1 WPW10143759 (DRIER-HV) from stock"