Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1718 customer reviews

Justin  R.

Justin R.

RANGE WHIRLPOOL WFE505W0JZ0 Terminal block is damaged and so is main wire harness. Need control and wire harness. Main harness is PSP item. ; ordrng 1 W11416047 (MAIN HARNESS )

Near General Bragg St, San Antonio, TX 78245
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRT108FZDM05 "Replaced freezer door on refrigerator after replacement good seal, no issues with refrigerator. Refrigerator working as designed.job complete."

Near Blanco Rd, San Antonio, TX 78216
Justin  R.

Justin R.

MW-HOOD COMBO AMANA AMV2307PFS4 "Has damage on frame, base and wraper cab for unit. Both are psp items. Back frame has damage and is not replaceable. ; ordrng 1 W10245196 (base) and 1 W11207441 (wraper-cab)"

Near Gazelle Cliff, San Antonio, TX 78245
Jim G.

Jim G.

DRYER MAYTAG MED6230HW0 Used wire tie to secure harness. Verified that the control needed a reset. Issue resolved. ; used 1 WP8567668 (WIRE TIE) from stock

Near Poppy Cir, San Antonio, TX 78260
Tommy B.

Tommy B.

WASHER MAYTAG MVWB835DW2 Customer stated that the lid needs to be replaced. The lid is damaged on the left rear hinge. Collected service hall. ; ordrng 1 W11259006 (lid)

Near Cairo Dr, San Antonio, TX 78229
Justin  R.

Justin R.

WASHER MAYTAG MVWC565FW2 "Drain pump was not causing the issue, harness going to drain pump was damaged and not connected causing the short, was able to cut and splice cables to get unit running. Harness is psp item, customer might have better chance at getting part before us. ; ordrng 1 W11255099 (LOWER WIRE HARNESS )"

Near Leander, San Antonio, TX 78251
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Customer stated no service needed for fridge. Icemaker began producing again.

Near Cairo Dr, San Antonio, TX 78229
Jim G.

Jim G.

REFRIGERATOR JENN-AIR JS42SSDUDE00 Replaced final module. Issue resolved.

Near Asoleado, San Antonio, TX 78261
Shawn W.

Shawn W.

REFRIGERATOR JENNAIR JFX2897DRP02 "Replaced damper, defrosted frozen up drain pan. Checked drain and tested damper. Unit is now operating as designed."

Near Wilderness Cove, San Antonio, TX 78261
Tommy B.

Tommy B.

REFRIGERATOR KITCHENAID KRFF507ESS01 Customer will also need new evaporator fan motor and wiring harness to resolve issue. Ice damage. ; ordrng 1 W11033168 (harns-wire)

Near Whisper Dawn St, San Antonio, TX 78230
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

OVEN ELECTRIC (D WHIRLPOOL WOC54ECOHS03 Part was not in bin or pick list spoke to DB she said will be able to schedule Monday appointment set for Monday.; schdld next appmnt for 11/23 MON !

Near Selma, TX 78154
Colton B.

Colton B.

OVEN ELECTRIC (S FRGIDAIRE n/a Issue was that unit kept flipping breaker. Finding issue to be a wire for the broil element had come on and grounded out on the chassis. Reconnected wire. Unit tested good.

Near Medio Vista Dr, Kerrville, TX 78028
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRT108FZDM05 "Replaced freezer door on refrigerator after replacement good seal, no issues with refrigerator. Refrigerator working as designed.job complete."

Near Blanco Rd, San Antonio, TX 78216
Justin  R.

Justin R.

OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS01 Replaced console and control for unit. Found bake element damaged not heating correctly. Will need bake element. ; ordrng 1 W11292248 (BAKE ELEMENT)

Near Fowler Ridge, San Antonio, TX 78245
Justin  R.

Justin R.

MW-HOOD COMBO WHIRLPOOL WMH31017HB4 Replaced bad bulb and control board.

Near Mooreshill Dr, San Antonio, TX 78253
Colton B.

Colton B.

WASHER ROPER RTW4516FW2 "Issue is that unit will not complete cycle. Customer was washer sitting outside with no drain hose installed. Informed customer that with no drain hose installed the unit will not retain water. Customer will find a way to install the drain hose. No error codes, all components are working at this time."

Near Fox Trail, Ingram, TX 78025
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Checked refrigerator found control board giving out improper reading ordering control board to resolve issue, also ordering freezer evap motor just in case. Collected service call fee.; ordrng 1 W10811365 (cntrl-elec) and 1 W11039078 (motor-evap)"

Near Hunters Lark, San Antonio, TX 78230
Tommy B.

Tommy B.

DRYER MAYTAG MED5630HW1 "Previous visit found faulty console, this visit swapped out with new user interface to resolve issue and unit tested good with no further issues at this time."

Near Waxwood Ln, San Antonio, TX 78216
Douglas H.

Douglas H.

WASHER MAYTAG MVW7232HW0 "Unit going off balance. Found errors for overload, off balance and for locked rotor. During a manual testing mode did high speed spin, once got up to high speed tub definitely off balance. Found cause to be gear case and slider. Ordering both to resolve the issue. Both parts on b/o; ordrng 1 W10734521 (SLIDER) and 1 W11423759 (GEARCASE )"

Near Spring Rose Dr, San Antonio, TX 78249
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRT108FZDM05 "Replaced freezer door on refrigerator after replacement good seal, no issues with refrigerator. Refrigerator working as designed.job complete."

Near Blanco Rd, San Antonio, TX 78216
Shawn W.

Shawn W.

DRYER SAMSUNG DV42H5200EP/A3 "This unit will need the roller wheels, a new belt and a new motor pulley. Priority Service Call (PSC) Fee. Our customer paid our PSC . Remaining balance upon completion of repair. Our customer will probably not move forward with this repair because it is cost prohibitive. I will be leaving it open because our customer would like to see if their Home warranty company will cover the repair.; ordrng 1 DC97-16782A (ASSY PLASTIC SUPPORTOR;27-DRYER) and 1 DC97-16782A (ASSY PLASTIC SUPPORTOR;27-DRYER) and 1 6602-001655 (BELT-TIMING GEAR;6602-001655,RUBBER,W8,R) and 1 DC93-00634A (ASSY MOTOR PARTS;27' DRYER) and 1 DC97-16782A (ASSY PLASTIC SUPPORTOR;27-DRYER) and 1 DC97-16782A (ASSY PLASTIC SUPPORTOR;27-DRYER)"

Near Echo Grove, San Antonio, TX 78259
Jim G.

Jim G.

DISHWASHER WHIRLPOOL WDT720PADM2 Reschedule as customer was not present. ; schdld next appmnt for 11/25 WED !

Near Oak Panache, San Antonio, TX 78259
Colton B.

Colton B.

DISHWASHER KITCHEN AID KDFE104DSS2 "Issue is no operation on wash motor. Replaced control, still no operation. Control is covered under 5 year warranty. Ordering new wash motor and returning. Part is on back order. ; saved tckt"

Near Calderwood St, San Antonio, TX 78249
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWB765FW3 Replaced door on washer after replacement good lock no issues. Washer is working as designed. Job complete.

Near Ridge Trail St, San Antonio, TX 78232
Tommy B.

Tommy B.

MW-HOOD COMBO MAYTAG MMV1175JZ0 "When replacing the wire harness, the lower interlock is damaged. Will need new interlock to complete repair.; ordrng 1 W11182141 (interlock)"

Near Shady Acres, San Antonio, TX 78260
Jim G.

Jim G.

COOKTOP ELECTRIC KITCHEN AID KECD807XSS00 Replaced damaged cooktop and replaced faulty switch.

Near Emerald Forest Dr, San Antonio, TX 78259
Douglas H.

Douglas H.

FREEZER WHIRLPOOL WZF79R20DW03 Unit flashing over temp checked unit to find issue is a thermistor issue. Ordering thermistor to resolve the issue. Part on b/o; ordrng 1 WPW10383615 (THERMISTOR)

Near Mooresfield St, San Antonio, TX 78217
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KRSF705HPS00 Replaced freezer door. Issue resolved.

Near Summer Hvn, San Antonio, TX 78259
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFC150M0EB4 Found Lf and RF switches burnt checked voltage checked wires needs both infinite switches. Rescheduling for Tuesday.; ordrng 2 WP3148953 (switch-inf)s

Near Jasmine Rdg, San Antonio, TX 78218
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER LG WT7300CW Found unresponsive start button removed PCB found start sensor broken on PCB needs new PCB. paid today service fee good for 90:days.; rqstng P&A on 1 EBR86498801 (PCB)

Near US-87, Adkins, TX 78101
Ezequiel V.

Ezequiel V.

RANGE WHIRLPOOL WFE320M0ES2 Checked range found no issues with range no error codes found in diagnostics unit is working as designed. Job complete.

Near Chatham Pl, San Antonio, TX 78218
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR MAYTAG MFI2570FEZ07 Tested temperature found temperature good. Tested ice maker ice maker not cycled thermistor on harness bad order new harness icemaker amd plastic squares.; ordrng 1 W10884720 (harns-wire) and 2 WP2177331 (plastic-sq)s

Near County Rd 352, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MED7230HC0 Installed new UI reset power to bypass factory wifi ran unit found cycles not starting. Checked in diagnostics found model and serial numbers not uploaded to UI. Reset to factory reset power found issue still present call tech line spoke to Leon He transferred to Dave sr 7729335907 with IT. Ran checks diagnostics he advised me to out old HMI board back in. Unit unrepairable per Dave customer will get call from customer service. Job complete.

Near Primwood St, San Antonio, TX 78233
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER SAMSUNG DV42H5200EF/A3 "Found idler pulley squeaking,rear left roller damaged amd needs new belt. Rescheduling Monday 11/30; ordrng 1 DC93-00634A (IDLER ASSY) and 1 DC97-16782A (ROLLER) and 1 6602-001655 (BELT)"

Near Country View Dr, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

OVEN ELECTRIC (D WHIRLPOOL WOC54ECOHS03 Part was not in bin or pick list spoke to DB she said will be able to schedule Monday appointment set for Monday.; schdld next appmnt for 11/23 MON !

Near Selma, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WEE510S0FS2 "Replaced warming drawer panel,tested all operations normal."

Near W Magnolia Ave, San Antonio, TX 78212
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL JS48PPDBDA "Compressor control shipped to customer directly. Replaced compressor control, power supply and electronic control to resolve the issue. Unit kicked on and began cooling immediately upon testing. No further issues at this point. Electronic control and power supply under 1yr warranty, compressor board shipped directly to customer so didn’t collect for that part per AE."

Near Ryoak St, San Antonio, TX 78217
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

OVEN ELECTRIC (D WHIRLPOOL WOC54ECOHS03 Removed UI installed new UI then installed WiFi customer said wife has app on her phone and will install app. Tested unit all operations normal.

Near Selma, TX 78154
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRF990SLAM02 Customer declined service.

Near Mary Carolyn St, San Antonio, TX 78240
Shawn W.

Shawn W.

OVEN ELECTRIC [S GE JTP15B0W2BB Replaced the bake element and tested unit. It is now operating as designed. They had a second appliance refrigerator. Our customer paid the second appliance service fee. I collected it on this ticket and will deduct it on the new job ticket.

Near Imperial Way, San Antonio, TX 78248
Richard G.

Richard G.

REFRIGERATOR KITCHEN AID KRSC503EBS01 Replaced thermistors and evap motor. Tested to complete. Unit is good to go.

Near Village Pkwy, San Antonio, TX 78251
Shawn W.

Shawn W.

DISHWASHER KITCHEN AID KDTE334GPS0 Replaced drain pump. Tested unit. Water is draining as designed. Unit is fully operational.

Near Hillsong, San Antonio, TX 78258
Jim G.

Jim G.

REFRIGERATOR KITCHEN AID KRFC704FSS00 Verified icemaker is not extruding the ice properly resulting in a build up of ice ; ordrng 1 W10908391 (icemaker) and 1 W11199487 (GREY HINGE COVER)

Near Towers Park Ln, San Antonio, TX 78209
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDF330PAHS5 Found dishes were in unit and cycle completed on arrival found metalware was dry plastics not. Ran diagnostics no errors heater came on. Customer is using rinse aid. Advised customer of lower wattage element will not dry plastics and to crack door upon completion of cycle to assist in drying unit operating as designed.

Near Summer Light, Saint Hedwig, TX 78152
Tommy B.

Tommy B.

DISHWASHER JENN-AIR JDTSS246GP0 This visit found heater to be functional. Missed diagnosis by previous technician. Discussed use and care with customer and reviewed ways to maximize performance of the dishwasher. No further issues at this time

Near Rancho Diana, Helotes, TX 78023
Colton B.

Colton B.

RANGE WHIRLPOOL WFG505M0BS3 Issue was that the door would leak warm air. Replaced front door panel to resolve issue. Unit tested good.

Near Braeburn, Boerne, TX 78015
Ezequiel V.

Ezequiel V.

OVEN ELECTRIC (D KITCHEN AID KODE507ESS04 Replaced oven rack due to rack sliding out on its own after replacement no issue. Job complete.

Near Ridge River, San Antonio, TX 78230
Richard G.

Richard G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Thawed out unit. Replaced evap motor. Tested to complete. Unit is good to go.

Near Adams Hill Dr, San Antonio, TX 78227
Tommy B.

Tommy B.

RANGE KITCHENAID KSEG700ESS0 Swapped out control to resolve issues and unit is fully functional at this time with no further issues present.

Near Springhill Dr, San Antonio, TX 78232
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRS331SDHM00 Wrong part put on during previous repair. Ordering proper door and UI. ; ordrng 1 LW11026355 (DOOR) and 1 W11214887 (cntrl-elec)

Near Worth Pkwy, San Antonio, TX 78257
Tommy B.

Tommy B.

REFRIGERATOR KITCHENAID KRFF507ESS01 Swapped out evaporator fan motor and drain pan to resolve cooling issues. Unit tested good at this time.

Near Whisper Dawn St, San Antonio, TX 78230
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WFW5620HW0 Found bellow torn tested unit no errors heating element spin drain and valves working needs new bellow. service fee paid, remaining balance when part comes in. Spoke to parts house ETa; ordrng 1 W11314648 (BELLOW)

Near US Hwy 87 E, San Antonio, TX 78222
Ezequiel V.

Ezequiel V.

REFRIGERATOR JENNAIR JFL2089HES Replaced gasket and ice maker on refrigerator good seal good harvest refrigerator is working as designed no issues. Job complete.collected remaining balance.

Near Meadowbrook Dr, San Antonio, TX 78232
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER MAYTAG MDB9959SKZ0 Followed steps found chopper blade broken on pump added photos ordered new pump call when part comes in..; ordrng 1 W11497943 (DRAIN PUMP)

Near Shady Forest Dr, Elmendorf, TX 78112
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRS325SDHW01 Replaced main harness and water tubing. Tested to complete. Unit is good to go.

Near Galaxy Dr, San Antonio, TX 78227
Richard G.

Richard G.

WASHER AMANA NTW4516FW3 "Customer complaint is that the unit is not spinning or draining. Entered diagnostics and found error codes F2E1 stuck key, F7E1 basket speed fault, F0E2 over suds condition. Ran unit through automatic test. Verified issue is with motor and gearcase. Will need to order gearcase, motor, actuator, and capacitor.; ordrng 1 W10890624 (motor-drve) and 1 W10913953 (actuator) and 1 W11428524 (CAPACITOR ) and 1 W11454741 (GEARCASE )"

Near Old Pearsall Rd, San Antonio, TX 78252
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

VENTHOODS UNKNOWN WVU17UC0JB0 Found grease filter improperly installed by installers. Found broken fan blade causing loud noise at high rpm corrected install on filters ordered new fan motor with blade rescheduling Monday 11/30.; ordrng 1 WPW10395033 (motor-fan)

Near Floresville, TX 78114
Ezequiel V.

Ezequiel V.

RANGE KITCHEN AID KSGB900ESS1 Checked range found error code f6e1 over temp found bad control board ordering control board to resolve issue. Collected service call fee.; rqstng P&A on 1 W10729897 (fuse-thrml) and 1 W11100100 (cntrl-elec)

Near Ridgecrest Dr, San Antonio, TX 78209
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MHW5630HW1 "Tested unit found siphon on dispenser drawer had residue in it used pipe cleaned cleaned out all syphons retested unit no issues educated customer on cleaning dispenser unit operating as,designed."

Near Abrego Lake Dr, Floresville, TX 78114
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW8500DC5 Called customer he stated he cancelled appt with KF.

Near U.S.Highway 181 N, Floresville, TX 78114
Jim G.

Jim G.

WASHER MAYTAG MVWC565FW2 Diagnostics revealed a F0E5 (off balance error). There seems to be slack between gearcase and basket. Tightening did not resolve. ; ordrng 1 W10752719 (basket) and 1 W11454734 (GEARCASE)

Near Merrimac Cove, San Antonio, TX 78249
Ezequiel V.

Ezequiel V.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced wire harness on dishwasher tested dishwasher no issue. Unit is working as designed. Job c9mplete.

Near Robinhood Pl, San Antonio, TX 78209
Colton B.

Colton B.

WASHER MAYTAG MVWC565FW Issue was that he cold water valve would not close. Replaced valve. Unit tested good.

Near Red Oak Dr, Boerne, TX 78006
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVW7230HW Removed ACU ran test found fill function not working in cycle . Removed HMI board replaced reset power 5 times model serial transferred over ran test cycle all operations normal.

Near G St, Floresville, TX 78114
Shawn W.

Shawn W.

COOKTOP GAS WHIRLPOOL WCG97US0HS00 Our customer will need a new simmer orifice the main orifice is good but ordering as a contingency. As well the main valve might need to be replaced as well as the burner head. All parts ordered.; ordrng 1 W10811599 (burnr-head) and 1 W11209817 (spud-orfce) and 1 W11246817 (valve-brnr) and 1 WPW10151362 (spud-orfce)

Near Olive Way, San Antonio, TX 78259
Jim G.

Jim G.

WASHER MAYTAG MVWB865GC0 Replaced door. Issue resolved.

Near Spring Morning, San Antonio, TX 78249
Ezequiel V.

Ezequiel V.

REFRIGERATOR MAYTAG MSS25C4MGZ01 Ice maker that was previously replaced does not work ordering ice maker to resolve issue. On off switch is loose in container ordering cover to resolve; ordrng 1 W10903898 (cover-frnt) and 1 W11130444 (icemaker)

Near Thelma Dr, San Antonio, TX 78212
Shawn W.

Shawn W.

OVEN ELECTRIC (D WHIRLPOOL KODE500ESS04 "I showed our client a abnormal gap on the top of the cabinet above the double oven. She signed our disclaimer and I explained I would stop if I found anything that would create damage. While pulling out the double oven a few inches I noticed that the trim plate on the bottom was attached to the lower cabinet cross trim and that it was just wedged in by the builder and partially nailed in with a bent screw not full inserted, probably to hold the damaged trim up. This trim to the cabinetry uses dowel rods for connection and they were obviously not being used to attach to the side walls. I pointed this out to our client and asked her if she wanted me to proceed. I placed the trim piece on the counter and tried to get the oven on to the dolly. This cabinetry has a base floor only a few inches above the floor. I pulled it out as far as I could safely to try and tilt it up onto the dolly but it would not clear. There is to much potential for damage. T

Near San Antonio, TX
Tommy B.

Tommy B.

REFRIGERATOR JENNAIR JFC2089WEM9 Swapped out old broken door seals with new parts to resolve issue. Unit has no further issues at this time.

Near Duberry Ridge, Fair Oaks Ranch, TX 78015
Colton B.

Colton B.

WASHER MAYTAG MVWB765FW0 Issue is no operation on hot valve. Replaced valve to resolve issue. Collected SC+P+L. Unit tested good.

Near Adler St, Boerne, TX 78006
Ezequiel V.

Ezequiel V.

RANGE KITCHENAID KSGG700ESS2 Installed burner head due to not being installed. Range is working as designed. Job complete.

Near Broadway, Alamo Heights, TX 78209
Richard G.

Richard G.

MICROWAVE OVEN KITCHEN AID KOCE500ESS01 Customer states oven is not heating to correct temperature. Entered diagnostics and found error codes F6E1 over temperature limit. Cleared out error code and preheated oven to 350 degrees. Oven is heating but takes a really long time to reach set temperature. Oven reached temperature then dropped down to about 330 degrees for a few minutes and began to lose temperature again dropping down to 315 degrees. Checked oven sensor. Sensor is bad. It was replaced already this month. Will need to re order. Also ordering bake element. Oven is calibrated plus 20 degrees.; ordrng 1 W11292248 (BAKE ELEMENT) and 1 WP74008369 (sensor- ov)

Near Alamo St, Castroville, TX 78009
Ezequiel V.

Ezequiel V.

DRYER WHIRLPOOL WED4950HW0 Checked dryer found screw in inner liner of drum removed screw no noise heard when in operation job complete.

Near Tucker Dr, San Antonio, TX 78222
Colton B.

Colton B.

DISHWASHER KITCHENAID KDTE704DSS1 Issue is a leaking dishwasher. Finding issue to be a leaking sump assembly. Ordering new one and returning. Quoted customer on return visit. ; ordrng 1 WPW10554963 (pump&motor)

Near Fabra St, Boerne, TX 78006
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRF757SDHV00 Customer stated that the unit is not producing ice. Also that some of the lights in the refrigerator section are not functioning. Unit needs a new fill tube heater and also a module for the freezer section. ; ordrng 1 W10695459 (module) and 1 W11087201 (heater)

Near Matador Ranch, San Antonio, TX 78254
Richard G.

Richard G.

REFRIGERATOR KITCHEN AID KRSC703HPS00 Customer complaint is that the water is not going to the icemaker or water dispenser. Verified issue. Removed water filter and tested water. Water is flowing correctly. Customer needs to replace filter.

Near Teich Ln, Bandera, TX 78003
Richard G.

Richard G.

REFRIGERATOR KITCHENAID KBFN502EPA02 Customer complaint is that the icemaker is not working. Found plastic warped on icemaker. Replaced icemaker. Unit harvested and called for water. Tested to complete. Unit is good to go.

Near Goat Hill Rd, Lakehills, TX 78063
Tommy B.

Tommy B.

WASHER MAYTAG MVWB865GW0 Swapped out tub assembly along with full gear case assembly to resolve functioning issues. Ran automatic test cycle and calibration cycle. Unit is testing good now.

Near Krause Rd, Pipe Creek, TX 78063
Jim G.

Jim G.

DRYER WHIRLPOOL WED4815EW1 Used wire tie to secure dryer vent connection and prevent bunching. ; used 1 WP8567668 (WIRE TIE) from stock

Near Treble Creek, San Antonio, TX 78258
Jim G.

Jim G.

COOKTOP GAS JENN-AIR JGD3536BS00 Andrew SR# 77299352178 replaced spark module to no avail. After speaking with WP techline determined issue at the switches. Also several valves are stuck and bezels are missing or loose. ; ordrng 1 W10467732 (pipe-mnfld) and 10 WP90767 (screw)s and 1 WPW10239017 (harns-wire) and 6 WPW10559494 (grommet)s

Near Forward Pass, San Antonio, TX 78248
Ezequiel V.

Ezequiel V.

DRYER AMANA NGD4655EW1 Checked dryer found noise coming from back left roller shaft ordering both shafts to resolve issue.; ordrng 1 W10359269 (support roller shaft) and 1 W10359270 (support roller shaft)

Near Prestwick Blvd, San Antonio, TX 78223
Shawn W.

Shawn W.

DRYER WHIRLPOOL WED7500GC0 Our customer is having problems with the the clothes drying. The heating element is working and they did higher United to. Lean their dryer vent. I ran the vent test with the kit 3 times and it failed each time. They will be having United come back out because it has gotten worse and he did not go into the roof to. On duct a thorough clearing. Our customer has a problem with leaking water on the floor but it looks like it is coming from the washer. They asked me to heck the washer Ran diagnostics in washer and received error code F0E3 over load and F2 E1 UI stu k button and I was not finding any leaks. I dried some of the wet laundry in the dryer and to make a London story short I eventually found that the dryer was leaking from the dryer vent at the back of the unit and a large clump of soaked vent debris was inside the opening of the drier vent tube. labor plus tax since I had already advised about the dryer vent and I’m canceling the washer dispatch. Th

Near Ashland Cliff, San Antonio, TX 78261
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWX655DW Checked washer found no issues with valves good actuation no issues with diagnostics or calibration. Job complete.

Near Interstate 35 Access Rd, San Antonio, TX 78224
Richard G.

Richard G.

DRYER MAYTAG MEDB855DC4 "Replaced terminal block, terminal wires, and owner bought power cord. Unit is not heating, was not rescheduled with those parts, will still need heating element and thermal cutoff.; ordrng 1 279973 (cutoff-tml) and 1 W11025156 (element)"

Near County Rd 2802, Rio Medina, TX 78066
Tommy B.

Tommy B.

RANGE WHIRLPOOL WFG505M0BS3 "Customer stated that the unit has a loose handle, but also found the outer door to be warped. Ordering new outer door to resolve issue.; ordrng 1 W11176456 (glass-door)"

Near Quail Hunt, San Antonio, TX 78254
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Issue is that the refrigerator is cooling inconsistently. Finding issue to be a bad start device. Will take it a few times to start compressor. Sometimes in diagnostics the compressor will not start at all. Tried new start device, compressor kicked right on. Unit testing good."

Near S Columbus St, Fredericksburg, TX 78624
Richard G.

Richard G.

DISHWASHER MAYTAG MDB7959SKZ Customer states someone came on Friday and fixed the dishwasher. Closed job.

Near Harvest Bay, San Antonio, TX 78253
Colton B.

Colton B.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Issue was a noisy dampner. Replaced dampner, unit tested good."

Near Lower Crabapple Rd, Fredericksburg, TX 78624
Tommy B.

Tommy B.

RANGE WHIRLPOOL WFG320M0BB Customer stated that the issue is that the burner does not function properly. Found it should be caused by the burner cap being from a different model. Ordering proper parts to resolve this; ordrng 1 WPW10183369 (cap-burner)

Near Palma Nova St, San Antonio, TX 78253
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWB865GW0 Replaced control board and console assembly on washer due to no power washer is working as designed. Job complete.

Near Wendler Way, Atascosa, TX 78002
Richard G.

Richard G.

RANGE WHIRLPOOL WFG320M0BS3 Replaced oven regulator. Tested to complete. Unit is good to go.

Near Moon Shine, San Antonio, TX 78254
Shawn W.

Shawn W.

DISHWASHER KITCHENAID KDPM604KPS0 "Thus unit ps valve has been turning on by itself after the cycle is completed. Checked errors and received error code F8E2. This unit will need a new control board and water valve, I’m ordering a fuse as a contingency.; ordrng 1 W11397505 (FUSE) and 1 W11410062 (CONTROL ELECTRIC) and 1 W11434044 (FILL VALVE)"

Near Saddle Point, San Antonio, TX 78259
Colton B.

Colton B.

REFRIGERATOR KITCHENAID KRSF705HPS00 Issue was a frozen evaporator. Replaced defrost thermistor and fan scroll. Unit tested good.

Near Fredericksburg, TX 78624
Jim G.

Jim G.

WALLOVEN FRGIDAIRE FFET2726TSB Verified voltage to board no response at the elements. Both lower and upper oven are non responsive. Ordering thermostats as a precaution. ; ordrng 1 316443913 (board) and 2 318578505 (thermostat)s

Near Starbright, San Antonio, TX 78258
Shawn W.

Shawn W.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Thus unit was plugged into a bad outlet. It test good with an outlet tester but with my meter it was only reading 1.3 VAC. I plugged the dishwasher in with an extension cord to another outlet and the dishwasher lit up. I looped up the drain hose and used a zip tie WPW10339879 to secure it.; used 1 WPW10339879 (ZIP TIE) from stock

Near Palermo Way, San Antonio, TX 78261
Jim G.

Jim G.

REFRIGERATOR LG LSXS26326S00 I could not detect an issue. Is used the LG diagnostic tool however anthere were no error codes. Hhoewever. TJ dessert section was definitely under temp. Since I cannot offer any diagnostic information and do not have access to LG ehheett I did charge for diagnostic.

Near Moncayo Dr, San Antonio, TX 78232
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Issue is a clicking noise. Finding issue to be a noisy dampner. Ordering and returning. Part is out of stock, will call when it comes in.; ordrng 1 WPW10479155 (control)"

Near Witt Rd, Center Point, TX 78010
Shawn W.

Shawn W.

DISHWASHER KITCHEN AID KDTM404ESS1 "This job had the incorrect parts delivered. The part provided was ordered over the phone with Kitchen Aid based on the recommendation of a family member that use to work for Kitchen Aid. The two parts that the previous Technician SG called for are on back order. I have reordered the parts because I’m not sure if our parts department returned them to vendor based on our customers interaction with Kitchen Aid directly. I have provided our customer with some detergent guidance based on their filtered water softeners and the current use of no-control pods they have been using. Apparently this unit leaks about 20 ounces during a cycle about 15 to 20 minutes into the cycle. I could not replicate the problem with a dry load with no soap. I did open the unit during cycle and found excessive soap in the unit. According to the service manual this unit can leak due to over suds, and out the front corners as has been happening. It can also leak if the unit is n

Near Bat Cave Rd, San Antonio, TX 78266
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Swapped out auger motor to resolve unit functioning issues. Auger motor fully functional at this time. No further issues.

Near Buck Park, San Antonio, TX 78245
Shawn W.

Shawn W.

REFRIGERATOR KITCHEN AID KRMF706EBS00 Temperature in FC 25F RC 49F. FC evaporator and damper need to be replaced. Called Andrew at Tech Line. If we have any further cooling issues after repair we will need to put a dye drier on it. SR#7729346907. According to NR another Technician installed a FC evaporator fan on it back on 22 July 2020. This part should be covered under the 12 month part warranty. We however will have to charge a second appliance service fee. This was collected on completed job number 80586. According to Technical Service Pointer W10842568 there is an adapter kit to help with frosting in the freezer. This part to order is. W10864519 I have ordered the parts without the kit and have provided our customer guidance to call Kitchen Aid to seek resolution for the adapter kit which looks like a remodeled damper as well as evaporator and cover.. all of these parts are out of stock so it will benefit the customer to contact Whirlpool to see if they will cover these parts and

Near Imperial Way, San Antonio, TX 78248
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDT710PAHZ1 Unit under ELW attached closing papers. Found that the inlet valve dripping slowly while unit is not in use. Needs new inlet valve and check valve/ drain hose.; ordrng 1 W11175771 (VALVE) and 1 WPW10545278 (hose-drain)

Near Selma, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB766FW0 Found inlet thermistor fault code checked valve water flow good agitate spin functions good pump good. Checked thermistor was at 312k needs new valve. Replaced valve tested all operations normal. Balance service fee part labor tax

Near Stockdale, TX 78160
Uriah B.

Uriah B.

OVEN KITCHENAID KFGD500ESS04 Lower oven bake igniter bad. Needs igniter.; ordrng 1 WP7432P14360 (Igniter)

Near Evergreen Dr, Pulaski, VA 24301
Uriah B.

Uriah B.

WASHER MAYTAG MVWB765FW4 "Clothes getting caught under agitator and tearing collars, fitted bedsheets, etc. will change agitator to see if that will help. Nothing obvious ; ordrng 1 W11161960 (Agitator)"

Near Jewell Ave, Dublin, VA 24084
Chris S.

Chris S.

KITCHEN KITCHENAID KCGS956ESS02 The switch wire harness is shorted. ; ordrng 1 W10619020 (harns-wire) and 1 WPW10475150 (module-spk)

Near Stone Mill Dr, Salem, VA 24153
Chris S.

Chris S.

KITCHEN MAYTAG MDB9959SKZ0 The drain pump impeller is broken. ; schdld next appmnt for 11/30 MON !

Near Diplomat Dr, Roanoke, VA 24019
Uriah B.

Uriah B.

KITCHEN WHIRLPOOL KDTE304GPS0 Needs drain pump and drain hose. Labor if not covered by warranty 98.75. Part cost 20.99 w/o tax. Unit will have to be pulled out of cabinet. Do not reschedule if pump is not in. Pump should be truck stock part..; ordrng 1 8269144A (Drain line)

Near Crown Rd, Roanoke, VA 24018
Uriah B.

Uriah B.

OVEN WHIRLPOOL MGR6772BDS Part defective out of the box. Needs another igniter. Broken piece not even in the box with the part. ; ordrng 1 WP74007399 (Igniter)

Near Fairway Forest Dr, Roanoke, VA 24018
Chris S.

Chris S.

19'' WHIRLPOOL MRT311FFFE00 The top drawer in the RC isn’t staying in place. ; ordrng 1 WPW10308849 (pan-meat) and 1 WPW10468555 (track) and 1 WPW10468556 (track)

Near Howard Dr, Salem, VA 24153
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Replaced freezer slides. All checks ok.

Near Sherwood Dr, Christiansburg, VA 24073
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL KSSC42QMS01 "Cx explained that he called trying to see if we needed to come out because the icemaker was working again. Because the icemaker is working, unable to check to see what may have gone wrong. Cx explained that the icemaker itself was at the time he initially called in, under parts warranty because he bought a genuine Whirlpool icemaker replacement and installed it himself. Unit is no longer in warranty from manufacturer as far as even the sealed system components is concerned. Left card with customer and did not charge at this t8me because of cx attempt to cancel due to icemaker operating at this time."

Near Deercroft Dr, Blacksburg, VA 24060
Chris S.

Chris S.

DISHWASHER KITCHENAID KDTM404KPS0 The drain pump needs to be replaced. The impeller is broken. ; ordrng 1 W11412291 (DRAIN PUMP )

Near Hershberger Rd NW, Roanoke, VA 24012
Uriah B.

Uriah B.

KITCHEN KITCHENAID KDTE204GPS0 Replaced upper rack rails. All checks ok.

Near Glade Rd, Blacksburg, VA 24060
Uriah B.

Uriah B.

WASHER ROPER RTW4516FW2 Checked operation. Checked all wire harness connections. All checks ok. Pump pumping water ok at this time. ; used 1 Wp8567668 (Tie) from stock

Near State Rd 681, Parrott, VA 24132
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW4816FW2 Good flow to the machine. Cold side solenoid went bad. ; used 1 W11210459 (Valve) from stock

Near High Bridge Rd, Wytheville, VA 24382
Uriah B.

Uriah B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Found drain not hooked up correctly. Cleared drain of debris. Cx to correct drain.

Near N 6th St, Wytheville, VA 24382
Chris S.

Chris S.

MICROWAVE MAYTAG MVWB835DW2 The UI isn’t responding. There Is an F6E2 error code. UI part number W11112656Customer will decide if they want to have the repair done. We will need to replace the UI and possibly the control board.

Near Saddle Dr, Salem, VA 24153
Uriah B.

Uriah B.

DISHWASHER KITCHENAID KDTM404ESS3 Checked the inlet valve for goo that was there during previous visits. Cleaned some gel like substance from the valve filter again.

Near Evergreen Dr, Pulaski, VA 24301
Uriah B.

Uriah B.

REFRIGERATOR AMANA WFW5620HW0 replaced detergent dispenser. ran test cycle. all checks ok.

Near Spruce St, Christiansburg, VA 24073
Uriah B.

Uriah B.

WASHER WHIRLPOOL WFW5620HW0 Unit will enter diagnostic but will not stay there and unable to get it to go through testing. Wiring is good. ACU not communicating properly with HMI. Needs control. W11322903. ACU. 2nd tech if needed for dryer removal. Cx to contact warranty through CC. Will call to schedule depending on warranty answer.

Near Fox Croft Cir, Roanoke, VA 24018
Chris S.

Chris S.

LAUNDRY MAYTAG MEDX655DW1 The start button was pushed through. I reinstalled the start button switch and checked operation. All operations check ok.

Near Meadowcrest St, Hollins, VA 24019
Uriah B.

Uriah B.

MICROWAVE WHIRLPOOL GMC305PDB6 Replaced. Broil element. Checks ok.

Near Misty Mountain Ln, Roanoke, VA 24012
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "replaced control board and inverter. compressor kicked on immediately. cx to observe. if callback, sealed system most likely at fault. will need compressor, drier, and evap. and will need chris"

Near Stoney Creek Way, Troutville, VA 24175
Chris S.

Chris S.

WASHER MAYTAG MHW5630HC1 I checked for error codes and found none. I leveled the unit and checked operation. All operations check ok.

Near Nell Cir, Roanoke, VA 24019
Chris S.

Chris S.

DISHWASHER KITCHENAID KDTE234GPS0 "I in the roller ,gasket and rail. I checked operation. All operations check ok."

Near Cardiff Ct, Hollins, VA 24019
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRT112CZJW00 The freezer seems to be freezing at this time. If the issue persists we will replace the compressor. The refrigerant is R600.

Near Morgan Ave SE, Roanoke, VA 24013
Uriah B.

Uriah B.

WASHER MAYTAG MVWB855DC4 "F0e3F9e2F0e3 came back during diagnostics. Pressure hose line cleared. Ran load size calibration. Reset unit. Diagnostic run again. Code did not return. Cx to use and observe. If callback, will need control board if F0e3 comes back. W11171748. Control"

Near Stratford View Dr, Blacksburg, VA 24060
Chris S.

Chris S.

LAUNDRY WHIRLPOOL MVWB765FW0 The water valve was leaking. I reinstalled the valve cleaning it well. The valve didn’t leak after I reinstalled it. If the issue reoccurs we should replace the valve.

Near Meadow Dr NW, Christiansburg, VA 24073
Richard G.

Richard G.

DRYER MAYTAG MEDC215EW1 "Customer complaint is that the unit will not turn on. The light inside is working when door is open and timer clicks when start is pushed. Checked fuses, thermal fuse needs to be replaced. Collected service call fee.; ordrng 1 WP3392519 (thermal fuse)"

Near Dewlap Trail, San Antonio, TX 78245
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KRMF706ESS01 I’ve contacted WP techline and spoke to Bruce SR# 7729326464. Despite no error In the icemaker error test I discovered that the freezer was above temp averaging about <28 degrees Fahrenheit. Frost pattern revealed an ice block and therefore a restriction at the evaporator. Sealed system tech is needed. ; ordrng 1 WPW10608485 (evaporator)

Near Irish Elm, San Antonio, TX 78247
Richard G.

Richard G.

DRYER MAYTAG MEDC215EW1 Customer complaint is that the dryer will not shut off. Says they set the dryer at 70 minutes and it was still running the next morning. Will need timer for repair.; O-emld tckt

Near Calypso Dawn, San Antonio, TX 78252
Justin  R.

Justin R.

VENTHOODS UNKNOWN WVW51UC6FS2 "There is not chimney attached at all, no frame piece or anything. Can order chimney pieces. House is not occupied yet. ; ordrng 2 W11328682 (CHIMNEY )s"

Near Little Sorrel Way, Bandera, TX 78003
Ezequiel V.

Ezequiel V.

OVEN ELECTRIC (D JENN-AIR JJW3830DS01 Replaced control board on oven unit is working as designed no issue. Collected remaining balance. Job complete.

Near W Fair Oaks Pl, Alamo Heights, TX 78209
Douglas H.

Douglas H.

RANGE KITCHEN AID KFDC558JSS00 Last trip found unit console had a scratch on it. Unit was within cosmetic warranty at time of diagnosis. Replaced console to resolve the issue. Unit checking good now. Customer approved of repair.

Near Spike Rush Ln, , TX 78006
Douglas H.

Douglas H.

DISHWASHER FRGIDAIRE FPHD2481KF1 "Customer stated unit leaked after a cycle. Found no indications of a leak. Found unit loaded improperly causing issue. Left leak detection paper under unit and explained that. No further issues at this point, collected Sc"

Near Ranger Creek Rd, Boerne, TX 78006
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KRMF706EBS01 Replaced all necessary parts. Issue resolved.

Near Knollbranch, San Antonio, TX 78247
Colton B.

Colton B.

WASHER MAYTAG MVWC565FW2 Issue is that larger loads do not spin out clothes. Found an off balance load error on diagnostics. Washer is level and spins well in diagnostics. Talked to customer about loading procedures. Customer will let us know if that doesn’t solve issue.

Near Merrimac Cove, San Antonio, TX 78249
Douglas H.

Douglas H.

VENTHOODS WHIRLPOOL UXT5536AAS3 Customer stated that the high speed setting not working properly. Found the high speed setting has to be mashed hard for it to lock into place. Ordering motor control to resolve the issue. Blower is functioning properly. Scheduling for customer availability. ; ordrng 1 W10851619 (MOTOR CONTROL)

Near Benedikt Path, Boerne, TX 78006
Justin  R.

Justin R.

WASHER WHIRLPOOL WTW5000DW1 "Will need to order and replace motor for unit, will also need new inlet water valve. F5E1, F0E5, F8E1, will need hub as well. ; ordrng 1 W10528947 (drive hub kit) and 1 W10865826 (valve) and 1 W11283592 (motor-drve)"

Near Canyon Rd, Pipe Creek, TX 78063
Justin  R.

Justin R.

DISHWASHER WHIRLPOOL WDT750SAKB0 "No error codes stored, rinse aid is in dispenser. Found FAE2 stored after running unit. ; ordrng 1 W11412298 (HEATER) and 1 W11462458 (CONTROL )"

Near Willow Springs Dr, Pipe Creek, TX 78063
Colton B.

Colton B.

WASHER WHIRLPOOL WTW5000DW3 Issue is no fill on washer. Found F8E1 error on diagnostics. Finding issue to be that cold water was turned off. Turned water on and ran diagnostics cycle. Everything tested good.

Near Woodcliffe St, San Antonio, TX 78230
Douglas H.

Douglas H.

REFRIGERATOR KITCHEN AID KRFC704FSS01 Customer stated the refrigerator compartment not cooling properly. No ice build up on EVAP. Found the rc fan not coming on during normal operation but is functioning properly in diagnostics testing. Also ran test 40 compressor test to verify that. Finding issue to be electronic control not sending power to rc fan during normal operation. 348.81 for P&L collected Sc. Customer wants to proceed with repair. Ordering control to resolve the issue. ; ordrng 1 W11450890 (CONTROL)

Near Frontage Rd, Boerne, TX 78006
Shawn W.

Shawn W.

DRYER WHIRLPOOL WED8500DC1 This unit will need a dryer repair kit and a bracket idler. Parts ordered. Or customer paid our service fee. Remaining balance upon completion.; ordrng 1 4392067 (dryer repair kit) and 1 W10837240 (idler pulley)

Near Spider Lily, San Antonio, TX 78258
Jim G.

Jim G.

DRYER SAMSUNG DV431AEWXAA Replaced faulty belt. Issue resolved. ; used 1 4392067 (REPAIR) from stock

Near Wild Oak Dr, Canyon Lake, TX 78133
Justin  R.

Justin R.

RANGE WHIRLPOOL WFC150M0JB0 Replaced control board and tested to complete.

Near Ridge Trail, Bandera, TX 78003
Jim G.

Jim G.

COOKTOP GAS KITCHENAID KCGD506GSS00 Verified no damage to house or reasons. Tightened valves however a propane technician had already repaired issue.

Near Eagle Point Dr, Fischer, TX 78623
Jim G.

Jim G.

DRYER SAMSUNG DVA42H5000EW/A3 Replaced thermistor. Issue resolved.

Near Mystic Breeze, Spring Branch, TX 78070
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF540CWHZ03 "Need left side door. Not aligning correctly, seems warped. ; ordrng 1 W11435334 (LEFT DOOR )"

Near Cache Creek, San Antonio, TX 78253
Shawn W.

Shawn W.

OVEN ELECTRIC [S GE JTP15B0W2BB "Found that the unit had a break in the bake element causing an open line in the circuit. Part ordered. Our customer paid the service fee.; ordrng 1 WB44K5018 (element,bake)"

Near Imperial Way, San Antonio, TX 78248
Jim G.

Jim G.

REFRIGERATOR KITCHEN AID KRMF706ESS01 Side adapter harness has failed. ; schdld next appmnt for 11/25 WED !

Near Yosemite Dr, San Antonio, TX 78232
Colton B.

Colton B.

MICROWAVE OVEN WHIRLPOOL WMH53520CS7 Issue is a no heat microwave. Finding issue to be a faulty magnetron. Quoted customer for SC+P+L. Customer declined repair. Collected SC.

Near Whispering Wind St, San Antonio, TX 78230
Justin  R.

Justin R.

REFRIGERATOR SAMSUNG RF28HMEDBSR "Replaced control and ice maker, will have customer monitor over the next week or so."

Near Chipman Ln, Bandera, TX 78003
Colton B.

Colton B.

WASHER WHIRLPOOL WTW5000DW3 Issue is that the unit will not advance into cycle. Lid will not lock. Ordering new latch and control to resolve issue. ; ordrng 1 W11417466 (CONTROL )

Near George Muck Dr, Kerrville, TX 78028
Douglas H.

Douglas H.

REFRIGERATOR KITCHEN AID KRSC703HBS00 "Unit not cooling. Found issue to be compressor not coming on. Ohmed windings, windings our of spec. Ordering compressor to resolve. Also ordering electronic control and UI just Incase. Parts on b/o. This repair should be covered under warranty as job was dispatched prior to warranty expiration. ; ordrng 1 W10779331 (COMPRESSOR ) and 1 W11172798 (ELECTRONIC CONTROL ) and 1 W11340158 (UI)"

Near Taos Creek, San Antonio, TX 78255
Justin  R.

Justin R.

FREEZER WHIRLPOOL WZF34X20DW01 Customer had left for about 5 weeks and allowed the gasket to align with frame. No frost was found. Unit good to go.

Near Forest Trail Dr, Bandera, TX 78003
Richard G.

Richard G.

RANGE WHIRLPOOL WFE550S0HZ1 Replaced surface element. Tested to complete. Unit is good to go.

Near Silver Spoon, San Antonio, TX 78254
Tommy B.

Tommy B.

MICROWAVE OVEN KITCHENAID KOCE507ESS09 Customer stated the unit has heating concerns. Lamp in microwave also out. Diagnostics shows Error code 31F F6E8. Called techline spoke to Leon. Water test showed 76.3 to 173 degrees. SR7729325989Check J4 UI p26 connector and if error returns replace the appliance mgr. customer to monitor and check for error to return. ; ordrng 1 W10886919 (lmp-basles)

Near Country Vale, San Antonio, TX 78216
Ezequiel V.

Ezequiel V.

DISHWASHER KITCHEN AID KDTE334GPS0 Checked dishwasher found error code f6e3 F6E4 f9e1 after further troubleshooting found bad control board ordering board to resolve issue.part is covered under limited warranty. Collected service call fee.; ordrng 1 W10911471 (cntrl-elec)

Near County Rd 120, Floresville, TX 78114
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced reservoir. Issue resolved. Used wire tie to correct loose harness as well. ; used 1 WP8567668 (WIRE TIE ) from stock

Near Alpine Ct, Spring Branch, TX 78070
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WFW8620HW2 "Checked washer found broken line at connecter to fan assembly, customer stated since installation motor never ran, good fan assembly now. Error code F3E5 appeared while in diagnostics found bad heater ordering to resolve issue. ; ordrng 1 W10918779 (heater)"

Near Paddy Rd, Floresville, TX 78114
Shawn W.

Shawn W.

REFRIGERATOR KITCHEN AID KRMF706ESS01 "Our customer started to have problems with the ice maker starting to not operate, then water started puddling our on the deli display and it stopped working. The temperatures in the freezer section were at 23 F and the fresh food section is at 42 F. The deli control board is out and the freezer section evaporator fan is taking off like a rocket ship but was not frozen up. I found the deli draw control board filled with water and one of the wires is disconnected due to corrosion. I was able to splice an reconnect the control board for a temporary fix but the selector button is still not working. This alleviated the evaporator fan taking off. However, when running test 3 in diagnostics I found that the damper was not opening and closing and in sub-step 4 both fans sounded like they were taking off above designed rpms. On test 36 I found that the ice box fan is not working. On test 56 for the ice maker I received error code E5 for timed ice making. I

Near Bunker Dr, San Antonio, TX 78260
Richard G.

Richard G.

WASHER WHIRLPOOL WTW6120HC0 "Customer complaint is that the unit is making a loud screeching noise when it is sensing that sounds like metal on metal screeching. Verified issue. Found fault with gearcase and motor. Will order gearcase, motor and drive pulley.; ordrng 1 W10721967 (drive pulley) and 1 W11026785 (motor-drve) and 1 W11423758 (GEARCASE)"

Near Cheshire Way, San Antonio, TX 78254
Colton B.

Colton B.

WASHER MAYTAG MHW5630HW0 Issue is a leaking dispenser. Replaced dispenser per service pointer. Unit tested good.

Near Apache Dr, Kerrville, TX 78028
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced reservoir and dripping issue was resolved..

Near Alpine Ct, Spring Branch, TX 78070
Colton B.

Colton B.

REFRIGERATOR KITCHEN AID KRFC704FBS01 "Issue was a scratch on the door. Replaced door, unit tested good. Hinge cover was broke. Ordering new hinge cover to resolve issue. Customer unhappy with the door level. Ordering a door washer to try to resolve that. ; ordrng 1 W11225850 (cover) and 1 WP487576 (washer) and 1 WP98165 (screw)"

Near Landmark, Kerrville, TX 78028
Colton B.

Colton B.

DISHWASHER SAMSUNG DW80K5050US Issue is that dishwasher does not drain. Was able to get unit to drain manually. Drain pump checked good. No water from sink is coming back through the drain hose. Finding issue to be a faulty control and door switch. Ordering both and returning.; ordrng 1 DD81-01629A (DOOR SWITCH ) and 1 DD82-01337B (CONTROL)

Near Mountain Laurel, Kerrville, TX 78028
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRF540CWHB00 "No cool refrigerator. No frost pattern on evaporator, compressor functional upon arrival. Unit will need a sealed system evaluation. Amp draw reading .653; schdld next appmnt for 11/24 TUE !"

Near Red Oak Turn, Helotes, TX 78023
Jim G.

Jim G.

REFRIGERATOR JENN-AIR JFFCC72EFS03 After installing the door and the bushing I find that the door is not sealing properly after replacing it and adding. It appears the refrigerator frame is out of square. The door juts out further out than the other doors. The customer is requesting a refrigerator replacement.

Near Wengenroth Rd, Kendalia, TX 78027
Shawn W.

Shawn W.

DRYER MAYTAG MGDB765FW0 "Our customer is having problems with the door popping open. There is no visual damage. Our. Customer is also experiencing problems with the unit only drying for 5 minutes in normal. I ran diagnostics and found no error codes. As soon as I ran service test mode the unit stopped and displayed Air 001 Heat 101. Running the service tests for the moisture sensors I found that the wiring harness, the moisture sensor harness and outlet thermistor will need to be replaced. I’m ordering a control board as a contingency. I have ordered all parts needed for the door repair.; ordrng 1 W10907916 (harns-wire) and 1 W11089308 (cntrl-elec) and 1 W11089309 (door) and 1 W11366436 (STRIKE) and 1 W11371722 (HINGE) and 1 W11376139 (HINGE) and 1 WP8577274 (thermistor) and 1 WPW10298258 (harns-wire)"

Near Vuitton, Bulverde, TX 78163
Ezequiel V.

Ezequiel V.

RANGE MAYTAG MGT8800FZ Duplicate ticket Checked range found no gas coming through valve found obstruction at orfice holder removed debris range is working as designed no issue. Job complete.

Near Lucas Rd, Floresville, TX 78114
Shawn W.

Shawn W.

REFRIGERATOR KITCHENAID KFIV29PCMS02 "Our customer is having problems with the freezer not getting cold enough in the bottom section of the freezer. The ice maker had not been making ice. He had conducted a harvest and water fill test himself in diagnostics and they were both working but still not making Ice. The customer has also had some problems with the water filter housing not accepting an OEM filter. When running diagnostics, I found that on test 56 we receive an error code of E5. This unit is experiencing the Technical Service Pointer W10545058 issue and W10545061D and W10772228D and W10739305 for the fascia with condensation forming on the front as well as the back of the upper left of the refrigerator compartment by the ice maker and internal walls. There is a service kit to solve this problem W10648043. Whirlpool was covering parts and labor for 2 years after date of purchase but that time as past. And, the. They had a coverage for 3 years. Past purchase dateI found RC set at

Near Honeysuckle Branch, Bulverde, TX 78163
Justin  R.

Justin R.

DRYER MAYTAG MEDC215EW1 "Spoke with customer, need to reschedule until part comes in. ; schdld next appmnt for 11/23 MON !"

Near Crow Ct, San Antonio, TX 78245
Ezequiel V.

Ezequiel V.

RANGE MAYTAG MGT8800FZ Checked range found no gas coming through valve found obstruction at orfice holder removed debris range is working as designed no issue. Job complete.

Near Lucas Rd, Floresville, TX 78114
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDT710PAHB1 "Customer complaint is that the unit is leaking from the door vent. Found gasket missing from vent. Ordering vent, gasket, and deflector.; ordrng 1 W11105961 (grill-vent) and 1 W11112070 (deflector) and 1 WP8269259 (gasket)"

Near Orpheus Way, San Antonio, TX 78245
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Customer stated the issue is the unit is running too much water into the icemaker. New valve required for repair. Part already on order.; saved tckt

Near Marsh Straw, San Antonio, TX 78254
Ezequiel V.

Ezequiel V.

DRYER SAMSUNG DV42H5000EW/A3 Checked dryer found front rollers causing screeching noise spoke to customer about issue customer will provide parts and will call for install.collected service call fee.

Near Nine Iron Way, San Antonio, TX 78221
Ezequiel V.

Ezequiel V.

MICROWAVE OVEN JENN-AIR JMC2430IL02 "Checked microwave oven found door not opening properly, dent on door ordering door and hinges to resolve issue, ordering lower trim not presently installed.; ordrng 5 3400832 (screw)s and 1 461967750483 (arm) and 1 W10128850 (arm) and 1 W10420958 (trim) and 1 W10687342 (door/mw) and 1 W11200398 (GLASS DOOR ) and 1 W11238658 (NAMEPLATE) and 2 W11256757 (HINGE)s"

Near Mariposa Ln, Floresville, TX 78114
Shawn W.

Shawn W.

RANGE KITCHENAID KFDC558JSS00 Talked to Rich at Tech Line and we have determine that this unit needs a new user interface. SR#7729332931. Part ordered.; ordrng 1 W11400494 (CONTROL ELECTRONIC)

Near Resort Pkwy, , TX
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVW6230HW0 "Checked washer found error code f0e9 f0e5 f0e3 load out of balance preformed diagnostics test and calibration all test passed no issues, washer is working as designed. Job complete."

Near Griffith St, Poth, TX 78147
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRF57R18DM00 Called tech line spoke to Robert. SR7729327353 low amp draw with no cool. Compressor running on arrival. No frost pattern on evaporator. Spoke to the pastor regarding sealed system pricing and he will speak to personnel in order to decide if they want to repair or purchase new unit.

Near Amber Dr, Comfort, TX 78013
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRS325SDHV01 "Checked refrigerator found refrigerator not cooling preformed diagnostics testing found a hissing sounds coming from evaporator, refrigerator requires seal system tech. Ordering evaporator.; rqstng P&A on 1 2188823 (evaporator)"

Near Galapagos, San Antonio, TX 78214
Tommy B.

Tommy B.

DRYER WHIRLPOOL WED560LHW0 Swapped out the blower wheel to resolve unit issues. No further issues at this time.

Near Worth Pkwy, San Antonio, TX 78257
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDF520PADM7 Customer complaint is that the grommet on the door hinge has broken off. Will need grommets for repair.; saved tckt

Near Knob Creek, San Antonio, TX 78245
Douglas H.

Douglas H.

REFRIGERATOR KITCHEN AID KRFC704FPS04 Customer is having to change water filter every 3 weeks due to low flow. Pulled filter to find water barely getting to filter. Finding cause to be filter head. Ordering filter head to resolve the issue. Part on b/o; ordrng 1 W11451366 (HOUSING)

Near Wagner Way, San Antonio, TX 78256
Douglas H.

Douglas H.

RANGE KITCHEN AID KOSE500ESS02 "Last trip found faulty door switch, console and control. Replaced all parts to resolve the issue. Unit testing good now. No further issues at this point."

Near Socorro Falls, Helotes, TX 78023
Douglas H.

Douglas H.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Customer stated when starting unit, acts as of door isn’t shut and won’t go into cycle. Checked errors none found. Customer stated sometimes will have to restart unit multiple times before it will actually start. Issue lies in door latch and control. Ordering both to resolve the issue. Control on b/o; ordrng 1 W11305296 (CONTROL) and 1 WPW10653840 (LATCH)"

Near Platinum Ct, Boerne, TX 78015
Douglas H.

Douglas H.

VENTHOODS UNKNOWN WVU37UC0FS0 "Unit making loud noise when fan is operating. Took fan down to see the cause of the noise is the fan hitting sheet metal due to an installation error, installer didn’t cut the duct work with a big enough. Also found it caused the the fan to break a blade off. Ordering fan wheel to resolve issue fully. Part on b/o; ordrng 1 W11099714 (BLOWER WHEEL )"

Near Cypress View, , TX 78015
Tommy B.

Tommy B.

MW-HOOD COMBO WHIRLPOOL WMH53521HZ4 Customer stated the issue is that the lamp does not light underneath the microwave. Found issue to be dead lightbulb. Swapped out with new lightbulb to resolve issue and unit has no further issues at this time.

Near McFadden Wy, San Antonio, TX 78254
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Customer stated that the issue is the unit sometimes turns off for a couple days and then starts cooling again. Found issue to be ice buildup on the evaporator. Ordering user interface and wiring harness to resolve issue.; rqstng P&A on 1 W11214887 (cntrl-elec) and 1 W11405276 (WIRING HARNESS ), states that autho needed"

Near Valley Bend, San Antonio, TX 78250
Jim G.

Jim G.

DRYER MAYTAG MEDB835DW4 The unit is still squealing. I verified that a shaft is warped. Also a new dryer kit may be need3d. ; ordrng 1 WPW10359272 (shaft)

Near Twinpod, San Antonio, TX 78247
Richard G.

Richard G.

WASHER MAYTAG MVWB855DC3 "Customer states unit seems to be operating ok now. Ran unit through automatic test again, unit is agitating. Customer does not want to proceed with repair at this time."

Near Stagehand Dr, San Antonio, TX 78245
Ezequiel V.

Ezequiel V.

RANGE WHIRLPOOL WFC150M0EW4 Checked range found no issues no error codes rename is working as designed. Job complete.

Near Rosebud Ln, San Antonio, TX 78221
Tommy B.

Tommy B.

RANGE WHIRLPOOL WFE505W0HS1 Customer stated that the cooktop gets too hot during oven usage. Insulation in place and could not duplicate issue. Also stated concerns regarding heat coming from door. Unit needs a new oven gasket. ; ordrng 1 WPW10129032 (gaskt-door)

Near Timber Walk St, San Antonio, TX 78250
Tommy B.

Tommy B.

WASHER MAYTAG MVWC465HW2 Customer stated that the unit is making a loud noise during spin. Removed agitator and found metal underneath. Noise still persists in manual test after removal. Ordering gearcase. Collected service call.

Near Stimmel Dr, San Antonio, TX 78227
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Unit needs the new filter housing. Ordering parts to resolve issue; ordrng 1 W11346622 (RESERVOIR)

Near Painted Wagon, San Antonio, TX 78254
Shawn W.

Shawn W.

DRYER WHIRLPOOL WED8500DC1 This unit will need a dryer repair kit and a bracket idler. Parts ordered. (Veteran discount). Or customer paid our service fee. Remaining balance upon completion.; ordrng 1 4392067 (dryer repair kit) and 1 W10837240 (idler pulley)

Near Spider Lily, San Antonio, TX 78258
Jim G.

Jim G.

REFRIGERATOR KITCHEN AID KRMF706ESS01 Side adapter harness has failed. ; schdld next appmnt for 11/25 WED !

Near Yosemite Dr, San Antonio, TX 78232
Shawn W.

Shawn W.

VENT HOOD WHIRLPOOL WW7336JSO I found that this unit needed a zip tie WPW10339879 from my truck stock to keep the cord from dropping and pulling the power cord out of the outlet which is about 4 feet up from the base of the chute. This unit is now fully operational. ; used 1 WPW10339879 (ZIP TIE) from stock

Near Para Siempre, San Antonio, TX 78259
Richard G.

Richard G.

OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Replaced control panel. Tested to complete. Unit is good to go.

Near Pillard Summit, San Antonio, TX 78245
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Issue was a frozen over evaporator. Replaced evaporator cover with the defrost sensor attached. Fan and thermistors were operational in diagnostics.

Near Bramante Ln, Helotes, TX 78023

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