We serviced a
KITCHENAID REFRIGERATOR
Model KBFN406EPA00
Near Helotes, TX 78023
Douglas H.
Job Details: 10/25/2021
Last tech found faulty compressor. Confirmed diagnosis. Replaced compressor, vacuumed unit, held vacuum. Charged unit. Held charge. Unit began cooling immediately upon testing. Advised customer of 24-48 cool down period. Per sb web and proof of purchase unit is under warranty. Sb web shows purchase date of 11/20/2020
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Converse, TX 78109
Chris S.
Job Details: 10/25/2021
Replaced icemaker tested unit everything working properly. Yes to survey.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW01
Near Kingsville, TX 78363
Adam
Job Details: 10/25/2021
Customer complaint of unit randomly tripping GFI plug as well as breaker for the home. Call tech line to troubleshoot the issue tech line states so long as theyre not an over amp draw during function of refrigerator that causes most likely with the home more specifically with a newer breaker. When I arrived at the home unit was on and running showing no issue. Well unit was in good function I ran several tests to the unit to make sure did not power off during normal function. Tested both compressor defrost icemaker and light switch to confirm that all function will work and not tripped breaker or plug. Tech line referred me to the service planner in which I tested unit. SR number above. I did go over several requirements that whirlpool has in place for such an occasion where they would like to have all their units plugged into independent circuits as well as not plugged into GF eyes because arcing during operation is considered normal function and sometimes new breakers or plugs are a little too sensitive to this which can cause exact issue of customers complaint. Only option left would be to refer customer to professional electrician to resolve issue. Issue resolved
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDB04
Near Robstown, TX 78380
Adam
Job Details: 10/25/2021
Customer complaint of door seal separating. Inspection of unit shows gasket on refrigerator door separating at several different points. Will need to replace door to resolve issue.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Refugio, TX 78377
John L.
Job Details: 10/25/2021
Inspected unit, found unit only makes noise and random occasions. From the sound you hear is making a big noise, Cantel noises from plastic on plastic rubbing. After further inspection found possible issue with cam as it shows some signs robbing and also covered in fine and bits of plastic particle. Replace cam tested no noise. Issue should be resolved.; used 1 W10721967 (CAM) from stock
We serviced a
AMANA DRYER
Model NED4655EW1
Near Corpus Christi, TX 78410
Adam
Job Details: 10/25/2021
Customer complaint of long drive times or having to run multiple cycles. Inspection of unit shows good voltage and excellent temperature unfortunately the issue customers having caused by the way the unit is set up to exhaust air. Not only is exhaust hose stretched out but it also makes two or three turns and has a large pinch point but also unit is set up to vent out the ceiling.I did advise customer of the best case situation for them to get unit in proper position to dry and circulate wet air out of the unit. Issue resolved
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Port Lavaca, TX 77979
Michael
Job Details: 10/25/2021
Not washing the clothes, just sits on wash and doesnt advance per customer. F8E1 no fill/long fill error code, cleared error code and test inlet valve, cold side isnt getting any water. Installed new inlet valve, tested inlet valve, good pressure on both sides. Calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is working normal
We serviced a
KITCHEN AID ICEMAKER
Model KUID308HPS
Near Port O'Connor, TX 77982
Michael
Job Details: 10/25/2021
Not making ice per customer. Turned the power on and the reservoir filled, the reservoir drain pump activated but not draining the water. Ordered the reservoir drain pump and recirculating pump, rescheduled the customer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV02
Near Ingleside, TX 78362
John L.
Job Details: 10/25/2021
Inspected unit, found freezer door does not shut properly at all times. This is due to an issue with the slides not allowing door to shut fully at all times. Replaced slides and issue on this unit has been resolved.
We serviced a
AMANA RANGE
Model ACR4303MF
Near Port Lavaca, TX 77979
Michael
Job Details: 10/25/2021
The top burners turn on and off and not keeping the same temperature, has been doing it since they moved in last December per customer. Voltage is good at both wall outlet and appliance, all connections are good at the terminal block. No error codes, preheated the oven to 350 degrees, working normal, tested all the top burners, theyre heating and working as designed. I advised the customer these models are regulated by the government and are designed to work this way. The appliance is working normal
We serviced a
JENN-AIR MICROWAVE
Model JMW3430DP03
Near Port O'Connor, TX 77982
Michael
Job Details: 10/25/2021
Installed the new control panel. Turned the breaker back on, the appliance powered on properly and is allowing me to selections, set the appliance up and tested both the MW and the oven, both are working normal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDB00
Near Port Lavaca, TX 77979
Michael
Job Details: 10/25/2021
The appliance is cooling or making ice per customer. Removed the back cover, found the drier had sprayed out Freon using a UV light. I also removed back panel in the FC, used a UV light and found the evaporator is also leaking on the right side where the foam is. Sealed system issue, ordered the drier and the evaporator. Please reschedule the customer with a sealed order .
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Schertz, TX 78108
Zachary
Job Details: 10/25/2021
Customer reported not enough water filling the washing machine while in use. Checked for errors in diagnostics mode and ran it though the diagnostics cycle with everything functioning as designed. Informed customer that water level is normal. Customer also informed us that shes putting soap to the #4 line. Advised her that soap should be to the #1 level in order to produce a good wash. Informed her on proper loading procedure as well. Customer is use to the old design washers. Washer is working and functioning as designed
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FPS03
Near San Antonio, TX 78261
Douglas H.
Job Details: 10/25/2021
Two issues, first being food freezing in rc, second being icing on freezer rails. Issue in refrigerator compartment is Evap cover. And freezer issues is rails and gasket. Ordering all parts to resolve all issues.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW04
Near San Antonio, TX 78233
Chris S.
Job Details: 10/25/2021
Replaced gasket fixed seal to fit good. Everything working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV02
Near San Antonio, TX 78252
Jesus C.
Job Details: 10/25/2021
Installed new rail and support. No further issues. Job complete.
We serviced a
WHIRLPOOL OVEN ELECTRIC (D
Model WOD51EC0HS02
Near San Antonio, TX 78245
Jesus C.
Job Details: 10/25/2021
Installed new UI and control. No issues during testing. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near San Antonio, TX 78245
Jesus C.
Job Details: 10/25/2021
Installed new ice maker. Good harvest. Good water fill. No further issues. Job complete.
We serviced a
KITCHENAID RANGE
Model KFGC500JMH00
Near San Antonio, TX 78253
Colton B.
Job Details: 10/25/2021
Issue is that the bake is not igniting. Replaced bake igniter, still no ignition. Called techline who suggested replacing the DSI board and the wire to the bake igniter to resolve issue. Will call customer when parts come in.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FPS03
Near San Antonio, TX 78261
Douglas H.
Job Details: 10/25/2021
Ice maker issue was not with valve b
We serviced a
WHIRLPOOL VENT HOOD
Model UXB0585KYS
Near Cibolo, TX 78108
Zachary
Job Details: 10/25/2021
Tech 28 and I performed 2 tech job of taking old vent hood motor out, one of us holding motor while other removed screws. Had 2 stripped screws from installers that cost a lot of time to remove. Installed new motor and vent hood is now working as designed.
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS05
Near San Antonio, TX 78252
Jesus C.
Job Details: 10/22/2021
Installed dye drier. Vacuum and recharged system. Good pressures. Good frost pattern. No further issues. Job complete. ; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Cibolo, TX 78108
Zachary
Job Details: 10/22/2021
Checked washer, issue is when plugged in. Drain pump is stuck on. Cancelled out found error code F0E5- off balance load. Ran diagnostic cycle no other issues or error codes found. All components working properly. Installed tie wire to secure drain hose. Leveled feet. Washer is working as designed. Discussed proper loading procedure and soap usage, and other good information to extend washers life. For some reason if issue arises again re-order control boar.
We serviced a
JENN-AIR OVEN ELECTRIC (D
Model JJW3830WS02
Near Boerne, TX 78006
Colton B.
Job Details: 10/22/2021
Returned to house for exposed wires. Also tested new console and found that the console diagnosed by previous tech did not fix issue. Ordering new control to resolve issue.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near San Antonio, TX 78245
Jesus C.
Job Details: 10/22/2021
Tested unit. Bake igniter workin intermittently. Ordering DSI board and bake igniter.
We serviced a
KITCHENAID DISHWASHER
Model KDPM704KPS0
Near San Antonio, TX 78253
Jesus C.
Job Details: 10/22/2021
Wiring damaged at Needs new harness and terminal block.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near San Antonio, TX 78247
Jim G.
Job Details: 10/22/2021
Replaced control and sensor. Issue is resolved.
We serviced a
WHIRLPOOL OVEN ELECTRIC (D
Model WOD51EC0HS01
Near San Antonio, TX 78253
Sebastian
Job Details: 10/22/2021
I found that the heaters every single one of them on a unit or warm but not warm enough to indicate that the full 240 is going through to them found that the control was unresponsive was only able to get in the diagnostics and work unit after a reset the fact that the heaters are staying on and not engage is a major problem two things can be happening is the board replaced or shorted or the wiring harness is shorted somewhere against the body ordering for wire harness along with both controls console.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near San Antonio, TX 78253
Sebastian
Job Details: 10/22/2021
Found motor unplugged after plugging in motor found also that shipper was failing as well. Tested and calibrated unit good to go
We serviced a
UNKNOWN VENTHOODS
Model WVU17UC0JB0
Near San Antonio, TX 78253
Jesus C.
Job Details: 10/22/2021
Installed new insulation. No further issues. Job complete.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near San Antonio, TX 78253
Sebastian
Job Details: 10/22/2021
#5146. Found good continuity on heater and through thermal cut off found that no power is making it through the control board ordering control to resolve issue changed our sump as per last technician unit is ready to use besides the drying aspect.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near San Antonio, TX 78232
Jim G.
Job Details: 10/22/2021
The tub was warped and hence the sump would not adhere. Ordering a tub and rescheduling the remaining parts to install.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near San Antonio, TX 78232
Zachary
Job Details: 10/22/2021
Received a dryer drive motor instead of washer drive motor. Ordering again and force scheduling.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC0
Near San Antonio, TX 78247
Zachary
Job Details: 10/22/2021
Checked new lid to make sure no dents or scratches. Double checked prior quote that customer was ok with. Proceeded and replaced lid to pristine manner. Also, tested dryer and no issues or error codes.
We serviced a
KITCHENAID MICROWAVE OVEN
Model KMBP100ESS03
Near San Antonio, TX 78259
Jim G.
Job Details: 10/22/2021
Kitchen aid has replaced the unit for customer.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near San Antonio, TX 78209
Zachary
Job Details: 10/22/2021
Checked error codes before replacing control and found F0E2- over suds, F7E1- basket speed fault, F7E7- motor unable to reach target RPM, F0E5- off balance load detected. Cam was stripped out. Replaced splutch assembly and control board. Tested and washer is still squealing when going into spin and then levels out. Ordering gearcase to resolve issue.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near San Antonio, TX 78253
Sebastian
Job Details: 10/22/2021
Replace motor assembly because unit was not working properly water was barely spitting out the proper voltage that changed out motor to resolve issue checked for leaks good to go
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near San Antonio, TX 78254
Sebastian
Job Details: 10/22/2021
Found that the tubing behind the unit was rattling use some spare mastic to resolve the issue. Applied zip tie to some wiring that was going on side of compressor as well.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near San Antonio, TX 78255
Jim G.
Job Details: 10/22/2021
Replaced all parts. Issue resolved.
We serviced a
KITCHEN AID COMPACTOR
Model KUCC151EBL0
Near San Antonio, TX 78232
Jim G.
Job Details: 10/22/2021
Replaced gear. Issue is resolved.
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS1
Near Converse, TX 78109
Zachary
Job Details: 10/22/2021
Customer reported range throwing error code f5e1. After inspection found control board acting erratically. Latch is continuously trying to latch and unlatch repeatedly but is working. Will order new control and confirming latch that is on order to resolve issue.
We serviced a
UNKNOWN RANGE
Model n/a
Near San Antonio, TX 78254
Sebastian
Job Details: 10/22/2021
Customer explained that the unit has already been serviced by another company
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near San Antonio, TX 78261
Jim G.
Job Details: 10/22/2021
Replaced all parts. Issue is resolved u it tested properly thereafter.
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Garden Ridge, TX 78266
Jim G.
Job Details: 10/22/2021
I was unable to duplicate issue however as a precaution I will replace the harness.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near San Antonio, TX 78254
Sebastian
Job Details: 10/22/2021
Found that the burner assembly is bent I was not able to make the unit fit properly found that the wiring is burnt at the igniter as well because of this ordering parts.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ
Near San Antonio, TX 78224
Jesus C.
Job Details: 10/22/2021
Leaking from drain hose. Hose not secured to drain assembly. Secured hose. No further leaks. Job complete.
We serviced a
WHIRLPOOL OVEN ELECTRIC (S
Model WOS51EC0AS01
Near Converse, TX 78109
Zachary
Job Details: 10/22/2021
Checked oven, customer unable to bake. Found error code F1E0- internal error. Deleted error code and circulated power for 1 minute. Tested oven and it is now working as designed. If for some reason oven perpetually has this issue. Reorder main power board.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Victoria, TX 77905
Michael
Job Details: 10/22/2021
The top burners are cutting on and off per customer. There were no error codes, pulled the appliance out and removed the terminal cover, checked voltage, good voltage and the connections are snug. Turned on the top burners, they are brand new and working as designed, preheated the oven to 350 degrees, the appliance is working properly and advised the customer on how these models are regulated by the government and are designed to work this way, advised of the proper pans to help with the cooking, no further issues
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Corpus Christi, TX 78410
Adam
Job Details: 10/22/2021
Previous notes from tech line state to replace condenser fan. Replaced fan and harness tested unit issue should be resolved.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI15NDXZS2
Near Corpus Christi, TX 78402
Adam
Job Details: 10/22/2021
Customer complaint of unit no longer making ice. Manual testing shows circulatory pump not engaging. Will need to replace pump to resolve issue.
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Port Lavaca, TX 77979
Michael
Job Details: 10/22/2021
It wont drain the water per cubic. F9E1 long drain, F0E2 over suds error codes, cleared the error codes and turned the drain pump on manually, sounded normal. Ran a quick wash diagnostics, it wouldnt drain the water, used a shop vac to removed the water. Removed the front panel and removed the filter from the drain pump, it was completely clogged up, clean it out and put back in place, put appliance back together. Ran a quick wash diagnostics test, completed with no issues or error codes, also advised of not using too much soap. The appliance is working normal
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Victoria, TX 77901
Michael
Job Details: 10/22/2021
I called the customer enroute, no answer. Arrived at the location, spoke with the customer, she said that the appliance was picked up by RAC. I referenced it to Job 25281.
We serviced a
KITCHENAID RANGE
Model KSGB900ESS4
Near Corpus Christi, TX 78411
Adam
Job Details: 10/22/2021
After installing both right and left slide as well as drawer unit is now square but the problem of large gap between body and seal still exists. Calling tech line to troubleshoot the issue. sr# 7732061423. After speaking with tech line Turns out there is a service note on this unit requiring you to push back on terminal cover to snap into place. After doing this unit is now in working order issue resolved
We serviced a
WHIRLPOOL WASHER
Model WFW75HEF
Near Port Aransas, TX 78373
Adam
Job Details: 10/22/2021
Customer complaint of unit leaving clothes wet at end of cycle. Inspection of the unit shows several error codes lid lock failure long drain long Fill and overflow condition. Manual testing of all these functions show good working order. But there is a service pointer For this unit in regards to customer complaint pointer suggest replacing AC you in order to resolve issue. After speaking with the customer weve decided that he will try to clean drain pump first to see if that will resolve any issues if not he would call back with full model serial number For us to go ahead and start the repair process beginning with ordering control.
We serviced a
KITCHEN AID REFRIGERATOR
Model KFIS29PBMS03
Near Runge, TX 78151
John L.
Job Details: 10/22/2021
Installed solenoid, vacuumed unit. Make sure valve was at full open before vacuuming lines. But unit down to -30 bars, noticed lost vacuum fairly quickly. Charged unit with refrigerant, with throughout unit to look for leak using bubble solution and UV light. Was not able to locate leak anywhere around unit. Unit discharged fairly quickly, attempted another charge, turn compressor on so unique and pressurize and sit down unit to see if leak can be located. While searching could hear a gargling bubbling sound coming from a spot on rear of unit. Placed ear on Spot and could hear the leak was within the wall of unit. The area where the gargling is occurring has a pretty decent dent which may have been the cause for the line to leak. At this time unit is unrepairable. Explain findings to customer, explained that I would not be able to repair as issue is internal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Sinton, TX 78387
John L.
Job Details: 10/22/2021
Installed boards. Icemaker regain function. Issue is resolved.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Corpus Christi, TX 78418
Adam
Job Details: 10/22/2021
Install panel tested unit issue resolved
We serviced a
KITCHENAID ICEMAKER
Model KUIC18PNZS0
Near Corpus Christi, TX 78410
John L.
Job Details: 10/22/2021
Install Evaporator, vacuum then charge unit. Unit is holding charge and tray has begun to frost over, Issue on this unit has been resolved.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Corpus Christi, TX 78412
John L.
Job Details: 10/22/2021
Installed suspension, no more bounce in basket. Issue resolve.
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRP02
Near Corpus Christi, TX 78415
Adam
Job Details: 10/22/2021
Install components tested unit issue resolved
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFB
Near Victoria, TX 77905
Michael
Job Details: 10/22/2021
The appliance isnt cooling in both compartments. The event evaporator fan is working normal and the condenser fan and the compressor are starting up properly and working normal. I had it plugged into a kill a watt meter, it leveled off at .49 amps. Low on Freon, ordered the drier, please reschedule with a sealed system technician.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near San Antonio, TX 78251
Sebastian
Job Details: 10/21/2021
Customer called in to cancel
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH32519HZ5
Near San Antonio, TX 78253
Jesus C.
Job Details: 10/21/2021
Tested unit. Found vent fan harness was loose. Secured fan harness. Good exhaust. No further issues. Tested to complete.
We serviced a
SCOTSMAN ICEMAKER (STANDA
Model SSCN60PA1SU
Near Bulverde, TX 78163
Jim G.
Job Details: 10/21/2021
I verified a stuck switch. I was able to free it and securely fix the lid to the reservoir.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS
Near San Antonio, TX 78253
Jesus C.
Job Details: 10/21/2021
Tested unit. Range handle fell off. Removed door. Reattached door handle. No further issues. Job complete.
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WOC54EC0HS03
Near San Antonio, TX 78254
Sebastian
Job Details: 10/21/2021
Found that customer is not able to start up the oven found that at the wallplug I have a full 240 from El one to el to buy from L1L22 neutral I do not have 120 V being that Im losing voltage on both sides to neutral my conclusion is that the neutral is damaged customer had a electrician come out and check before I did but after checking several times I can definitely confirm that they have lost the neutral
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM02
Near Cibolo, TX 78108
Chris S.
Job Details: 10/21/2021
Customer stated that there was water leaking from water filter area. Ordering reservoir and water filter housing.
We serviced a
WHIRLPOOL OVEN ELECTRIC [S
Model WOS72EC0HS01
Near San Antonio, TX 78254
Sebastian
Job Details: 10/21/2021
Customer was under impression that unit would be covered at the moment unit is not covered and we have no authorization customer claims there is a situation with their builder that I cannot confirm explain to customer that they must call whirlpool and get authorization if I am to work on it without collecting payment
We serviced a
WHIRLPOOL FREEZER
Model WRS315SDHZ08
Near San Antonio, TX 78245
Jesus C.
Job Details: 10/21/2021
Installed new light modules. No further issues. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HB1
Near Cibolo, TX 78108
Zachary
Job Details: 10/21/2021
Customer requested handle be reattached that had fallen off. Took door apart and reattached handle and re constructed door. Re attached door to oven and it functions as designed. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Cibolo, TX 78108
Zachary
Job Details: 10/21/2021
Customer reported dryer would cycle but not throwing heat. After inspection found the outlet not giving out the proper 240 voltage. Went to breaker box and turned the breaker off and on twice. The first time the breaker was still not getting the correct voltage. On the second time flipping the breaker the outlet started giving out the correct 240 voltage. Tested the dryer on time dry and auto dry, heating element kicked on as designed. No other issues or errors found. Dryer is working as designed. Advised the customer to have an electrician look at the outlet and breaker. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near San Antonio, TX 78253
Sebastian
Job Details: 10/21/2021
Customer meant to call and cancel call
We serviced a
JENN-AIR RANGE
Model JGRP548HL00
Near Bulverde, TX 78163
Jim G.
Job Details: 10/21/2021
Passive hinge is no longer functioning. Igniter is failing.
We serviced a
WHIRLPOOL OVEN ELECTRIC (D
Model WOD51EC0HS01
Near San Antonio, TX 78245
Jesus C.
Job Details: 10/21/2021
Complaint is sometimes screen freezes, light wont turn on, and will sometimes stop mid cook. Found bad UI and ACU. Replaced both. No further issues during testing. Job complete.
We serviced a
MAYTAG RANGE
Model MGT8720DS05
Near Kerrville, TX 78028
Colton B.
Job Details: 10/21/2021
Customer complained of top oven not working and bottom oven not being hot enough. Calibrated bottom oven. Troubleshoot top oven found to be faulty igniter. Customer declined any further work stated he would order and install himself. Collected service call fee.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW2
Near San Antonio, TX 78251
Sebastian
Job Details: 10/21/2021
Found wiring was just loose to the lcd after reapplying make sure to secure with zip tie
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Converse, TX 78109
Zachary
Job Details: 10/21/2021
Called ahead no answer left voicemail. Arrived no one answered door. Called secondary # listed, customer answered and said issue has been resolved. Job complete..
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near San Antonio, TX 78244
Zachary
Job Details: 10/21/2021
Called ahead, customer said it was working again after they had it unplugged for a few weeks. Since it was called in under safety went to double check everything. Tested range, all burners good. Oven ignition good. Checked found no error codes or any other issue. Range is working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW2
Near San Antonio, TX 78218
Zachary
Job Details: 10/21/2021
Checked washer, issue is clicking loud sound. No errors were present. Tested washer through diagnostics and everything functioned fine. When entering spin cycle found that the ticking sound customer heard was the drain hose knocking on back of washer panel. Installed tie wire and adjusted drain hose to resolve issue. Washer is now working as designed ; used 1 WP8567668 (Tie-wire) from stock
We serviced a
WHIRLPOOL FREEZER
Model WSZ57L18DM03
Near San Antonio, TX 78204
Sebastian
Job Details: 10/21/2021
Replaced both thermostats harness fan and gasket customer to watch unit
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Spring Branch, TX 78070
Jim G.
Job Details: 10/21/2021
After exhaustively repairing and diagnosis it tech line advises replacing harness.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Spring Branch, TX 78070
Jim G.
Job Details: 10/21/2021
Replaced faulty module however it did not fully rectify issue. Also customer is having another issue with ice melting in the bin. So I will also replace the UI.
We serviced a
WHIRLPOOL OVEN ELECTRIC (D
Model WOD51EC0HS02
Near Spring Branch, TX 78070
Jim G.
Job Details: 10/21/2021
Replaced console. Issue resolved.
We serviced a
KITCHENAID MICROWAVE OVEN
Model KOCE500EWH05
Near Floresville, TX 78114
Chris S.
Job Details: 10/21/2021
Customer stated that the oven would turn off when they were cooking and they got Eric code F6E0. Which means no communication between main control and UI board. Ordering main control board and UI. UI is out of stock.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Kerrville, TX 78028
Colton B.
Job Details: 10/21/2021
Customer complained machine would not wash clothes. Changed out splutch actuator. Machine works.
We serviced a
WHIRLPOOL THIN-TWIN 24' LE
Model WET4024HW
Near San Antonio, TX 78201
Sebastian
Job Details: 10/21/2021
Replace the timer and confirm that unit is now working as it should
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near San Antonio, TX 78224
Jesus C.
Job Details: 10/21/2021
Tested unit. No water to tub. Found wiring damaged at valve. Repaired wiring. Good water to tub. No further issues. Job complete.
We serviced a
SCOTSMAN ICEMAKER (STANDA
Model CU50PA-1C
Near Fair Oaks Ranch, TX 78015
Colton B.
Job Details: 10/21/2021
Issue was a screeching noise. Ordering parts to resolve issue. Issue believed to be a pressure switch dry running the drain pump. Will call customer when parts come in.
We serviced a
JENNAIR REFRIGERATOR
Model JS48PPDUDE
Near Fair Oaks Ranch, TX 78015
Colton B.
Job Details: 10/21/2021
Customer complained of leaky ice maker, found a blockage in supply tube. Cleared blockage. Tested ice maker found leak ordering new ice maker and broken light module.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near San Antonio, TX 78232
Zachary
Job Details: 10/21/2021
Replaced sump and motor assembly. Tested dishwasher and it is now working as designed. No other issues or error codes found.
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HW1
Near Schertz, TX 78154
Zachary
Job Details: 10/21/2021
Checked range, issue is broil kicks on after preheat during bake cycle. Checked control and wire harness no issues. Found no error codes. Tested range with bake shield off got up to 180 and appeared to be working as designed. . Came to conclusion to replace control board. Ordering board to resolve issue.
We serviced a
JENN-AIR OVEN ELECTRIC (D
Model JJW3830WS02
Near Boerne, TX 78006
Colton B.
Job Details: 10/21/2021
Previous tech diagnosed a bad console. Replaced console unit testing good.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Floresville, TX 78114
Chris S.
Job Details: 10/21/2021
Customer stated dryer was making weird noise and it should be drive motor. Drive motor is covered for 10 years took quick pic of SB web. Ordering motor and blower wheel.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near San Antonio, TX 78249
Colton B.
Job Details: 10/21/2021
Issue is a no cool refrigerator. Finding an uneven frost pattern and a .5 amp draw. Issue appears to be a leak in the evaporator. Ordering a new evaporator and HV drier to resolve issue. Returning November 1st.
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Corpus Christi, TX 78414
John L.
Job Details: 10/21/2021
Installed new control board, issue has been resolved.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Corpus Christi, TX 78418
John L.
Job Details: 10/21/2021
Inspected unit, ran test. Found issue with motor. Motor will need to be replaced to resolve issue.
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Port Aransas, TX 78373
John L.
Job Details: 10/21/2021
F11 motor control unit was only code able to pull as unit would not allow for further probing. Will order MCU, HMI and lock to resolve issues.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Alice, TX 78332
Adam
Job Details: 10/21/2021
Customer complaint of unit continuously filling with water but never advancing to a wash cycle. Inspection of unit shows no error codes. Further inspection shows drain hose was not set at proper height which in turn is allowing water to run out of the tub. I just drain hose calibrated unit ran verification cycle issue resolved
We serviced a
WHIRLPOOL REFRIGERATOR
Model n/a
Near Port Aransas, TX 78373
John L.
Job Details: 10/21/2021
Installed bin, issue resolved
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS
Near Corpus Christi, TX 78417
Michael
Job Details: 10/21/2021
The appliance stopped cooling, unplugged on arrival. I plugged the appliance into a kill a watt meter, when the compressor started up the amps jumped up to 14.5 amps and shut off tried to start up up again and it did the same thing. The compressor is locked up, ordered compressor, please reschedule sealed system technician