We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Schertz, TX 78154
Chris S.
Job Details: 11/01/2021
Called customer to reschedule due to calling in. Reschedule for next available.; schdld next appmnt for 11/15 MON !
We serviced a
KITCHENAID DISHWASHER
Model KUDE60FVWH0
Near San Antonio, TX 78216
Jim G.
Job Details: 11/01/2021
Ive verified a faulty water inlet valve.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503EBS01
Near Boerne, TX 78006
Colton B.
Job Details: 11/01/2021
Second visit. Fridge frosted over. Defrosted and replaced thermistor. Unit test ok.
We serviced a
KITCHENAID MW-HOOD COMBO
Model KMLS311HSS09
Near Boerne, TX 78006
Colton B.
Job Details: 11/01/2021
Customer concerned about venting. Venting check good. No issues.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Boerne, TX 78015
Douglas H.
Job Details: 11/01/2021
Complaint of noise issue. Issue was fan hitting a block of ice on Evap. Issue resolved with part installation from job 95138. Unit testing good now. No further issues at this point.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBE00
Near San Antonio, TX 78259
Jim G.
Job Details: 11/01/2021
Replaced the gasket and rails. Issue is resolved.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Boerne, TX 78006
Colton B.
Job Details: 11/01/2021
Customer dented. Replaced door tested ok.
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near San Antonio, TX 78258
Shawn W.
Job Details: 11/01/2021
#6007. F6E3 Communication Error: ACU Cannot Hear UI. Our customer has been experiencing intermittent failure of the user interface. I conducted test 1 for main control and it passed. I conducted test 4 for the UI and on one wire the continuity test initially failed. However, on second and four tests it passed continuity. By the service manual this would call for a new console. Because this unit is currently working the harness was likely bunched. We will replace the UI harness but if the unit works consistently between now and our follow on appointment it should not be necessary.
We serviced a
MAYTAG WASHER
Model MHW6630HW
Near San Antonio, TX 78232
Zachary
Job Details: 11/01/2021
Model# had a 2 at the end, verified. Checked new tub and basket assembly. Appeared to be in perfect shape. Upon removing original noticed that circle mold was all closed on back side of assembly. New one is cleanly exposed. See pictures. Having to order new tub assembly to resolve issue again.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near San Antonio, TX 78260
Shawn W.
Job Details: 11/01/2021
Our customer was having problems with the door opening occasionally. The floor is slightly unleveled but I was able to adjust the rollers t.I properly level the refrigerator. I also heat treated the seals. Unit should now continue to close and stay closed as designed. Unit fully functional now. Customer Instruct.
We serviced a
MAYTAG WASHER
Model MHW6630HW
Near San Antonio, TX 78232
Zachary
Job Details: 11/01/2021
Model# had a 2 at the end, verified. Checked new tub and basket assembly. Appeared to be in perfect shape. Upon removing original noticed that circle mold was all closed on back side of assembly. New one is cleanly exposed. See pictures. Having to order new tub assembly to resolve issue again.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near San Antonio, TX 78259
Zachary
Job Details: 11/01/2021
Checked refrigerator, upon doing prior job. Did not install metal bar part of bottom shelf assembly correctly. Took apart and reinstalled correctly drawer is now closing as designed. Checked FC evaporator from last job and it appears to be working as designed. Service kit worked. Noticed side liner module series one has gone out. Ordering LED modules to resolve separate issue under same service call.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN406ESS01
Near Pipe Creek, TX 78063
Sebastian
Job Details: 11/01/2021
Found at the customers lights were not operating correctly found out the freezer light was completely out how to replace a module and found that the top right hand door switch was not being actuated by the hinge tightened up hinge assembly and the unit is now actuating the switch as it should unit lights are now operational found that customers ice arm extension is broken ordering the extension in ordering hinge assembly so that I can double check hinge after some use to see if they had loosened up again.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near San Antonio, TX 78260
Shawn W.
Job Details: 11/01/2021
I called our customer but they were not available today. They will be contacting our office to reschedule.; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near San Antonio, TX 78245
Jesus C.
Job Details: 11/01/2021
Installed new DSI and igniter. Bake and broil now ignite on every attempt. No further issues during testing. Job complete.
We serviced a
KITCHENAID COOKTOP GAS
Model KCGS356ESS00
Near San Antonio, TX 78253
Colton B.
Job Details: 11/01/2021
Installed new grates. Customer inspected and approved.
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near San Antonio, TX 78245
Jesus C.
Job Details: 11/01/2021
Complaint is unit takes multiple cycles to dry. Tested dryer. good heat. Poor airflow. Found ventilation blocked. No further issues during testing. Unit is working properly. Performed customer instruct on proper use and care procedures. Job complete.
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WMH31017HS3
Near San Antonio, TX 78254
Colton B.
Job Details: 11/01/2021
Customer complained of stove vent light not turning on. Bulb was broken into socket. Replaced bulb and socket. Called partner team to confirm customer has an additional one year of warranty. Everything check ok.
We serviced a
LG REFRIGERATOR
Model LMXS30776S/02
Near Fair Oaks Ranch, TX 78015
Douglas H.
Job Details: 11/01/2021
Customer stated unit not making ice after repair. Found not because of ice maker issue, but unit not cooling properly. Found cause to be inefficient compressor. Ordering compressor to resolve the issue.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near San Antonio, TX 78257
Douglas H.
Job Details: 11/01/2021
Last trip unit was still making squeaking noises after repair. This trip replaced gearcase, hub assembly, actuator and belt to resolve the issue. Calibrated unit, and ran auto testing to ensure unit functioning properly. Unit testing good now. No further issues at this point unit is under warranty per proof of purchase documents.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Rockport, TX 78382
John L.
Job Details: 11/01/2021
Inspected unit, found leak to be coming from dispenser assembly. Will need to replace dispenser to resolve this issue.
We serviced a
KITCHENAID OVEN
Model KODE507ESS05
Near Corpus Christi, TX 78411
John L.
Job Details: 11/01/2021
Installed components, tested after installation. Issue on this unit has been resolved.
We serviced a
MAYTAG DRYER
Model MEDC465HW
Near Corpus Christi, TX 78415
Adam
Job Details: 11/01/2021
Customer complaint of repeated cycles in order to dry. Inspection of unit shows good voltage in excellent temperature but severely limited airflow. Exhaust hose from unit runs underneath the home to an undetermined location. Advise customer of a couple of different points number one being the season is changing and things will start to look for a nice warm place to nest which would be an ideal location also To reinstall the hose in the most straight air fishing way possible with his little twist interns as they can manage. Issue resolved
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Corpus Christi, TX 78412
John L.
Job Details: 11/01/2021
Pulley got loose. Tightened bolt, issue resolved unit no longer making noise.
We serviced a
SAMSUNG REFRIGERATOR
Model RT18M62155R/AA
Near Port Aransas, TX 78373
John L.
Job Details: 11/01/2021
Door delivered.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Corpus Christi, TX 78415
Adam
Job Details: 11/01/2021
Installed suspension calibrated unit ran verification cycle issue resolved.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Corpus Christi, TX 78404
Adam
Job Details: 11/01/2021
Inspection of unit shows error code for lid lock failure off-balance load. Manual testing lid lock shows good functionality 100% of the time. As far as off-balance logos that could be because of a number of different reasons all of which I explain to customer. But the main problem is customer is using a hot water cycle and selection with no hot water hooked to the machine. Calibrated unit and ran verification cycle. Advise customer without hot water to happen to the unit so long as you are selecting a hot water wash. Advise customer to keep selection at call tab to help resolve this issue. Issue resolved
We serviced a
AMANA RANGE
Model ACR4303MFB4
Near Kingsville, TX 78363
Adam
Job Details: 11/01/2021
Complaint of none of the burners working as well as display has gone out. Inspection of unit shows Main harness has fried at terminal block. Replaced main harness to resolve issue. At time of visit customer did not have closing papers for the home to confirm an actual goods issue date.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Corpus Christi, TX 78418
John L.
Job Details: 11/01/2021
Inspected unit, found issue with panel which was included on new door. Panel on door is not responding properly to commands, also noticed that panel is flickering on and off. This is making it difficult to choose selections or have selections remain in. Control panel will need to be replaced to resolve issues on this unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Corpus Christi, TX 78414
John L.
Job Details: 11/01/2021
Inspected unit, water does not dispense anywhere throughout unit. Replace reservoir and valve, tested after installation. Issue has been resolved.
We serviced a
WHIRLPOOL DRYER
Model CEM2940TQ1
Near Somerset, TX 78069
Jesus C.
Job Details: 10/29/2021
Tested unit. Element not shutting off. Found ad element. Replaced element. No further issues during testing. Job complete.
We serviced a
JENN-AIR OVEN ELECTRIC (D
Model JJW3830IM00
Near Garden Ridge, TX 78266
Douglas H.
Job Details: 10/29/2021
Last tech found main harness, lower acu, lower thermostat and jumper to be faulty. Replaced all parts to resolve the issue with the help of assistant. Unit functioning properly now. No further issues at this point.
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near San Antonio, TX 78247
Jim G.
Job Details: 10/29/2021
I could not verify issue but on side of caution I will replace all pertinent parts.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV05
Near San Antonio, TX 78247
Jim G.
Job Details: 10/29/2021
Ice maker tested properly. Reset machine as a precaution. Advised to allow a bit more room in the freezer to allow for better air flow.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH32519HB06
Near Helotes, TX 78023
Colton B.
Job Details: 10/29/2021
Customer complained of a noisy/vibrating microwave. Part ordered was wrong could not install. Reordering part with appropriate hardware.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near San Antonio, TX 78253
Jesus C.
Job Details: 10/29/2021
Complaint is unit not drying dishes. Tested unit. No error codes. Good heater. No issues during testing. Performed customer instruct on proper use and care procedures. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB2
Near San Antonio, TX 78245
Jesus C.
Job Details: 10/29/2021
Tested unit. Found bad friction pads. Replaced pads. No further issues during testing. Job complete.
We serviced a
JENNAIR RANGE
Model JED8230ADS16
Near San Antonio, TX 78216
Jim G.
Job Details: 10/29/2021
Verified bad or faulty burners. Ordering both cartridges.
We serviced a
LG REFRIGERATOR
Model LFX33975ST/02
Near Pleasanton, TX 78064
Chris S.
Job Details: 10/29/2021
Customer said ice maker and water maker not working. Randomly works at random times. Found issue to be control board. Ordered control board and ice maker but user interface is discontinued. Will return when parts are available.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near San Antonio, TX 78254
Sebastian
Job Details: 10/29/2021
1. Tablespoon of detergent limit, Due to customer having a water softener spoke with tech line to confirm detergent dose. 7732114775 techline reference number. Customer also needs to use a normal bleach and avoid using splashless bleach. No error codes on unit and confirm everything is running as it should there is bleach debris on the top of the unit on the inside Which can be contributing to the mess on the clothing
We serviced a
JENNAIR RANGE
Model JED8230ADS16
Near San Antonio, TX 78216
Jim G.
Job Details: 10/29/2021
Verified bad or faulty burners. Ordering both cartridges.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near San Antonio, TX 78253
Sebastian
Job Details: 10/29/2021
Found the strike broken ordering strike and bezel.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near San Antonio, TX 78253
Sebastian
Job Details: 10/29/2021
Found that the slides were frozen up after melting out found that the ball bearings inside the sliders were damaged sounds way too crackly and rough or a slide thats warm ordering both slides.
We serviced a
MAYTAG WASHER
Model MHW8630HC2
Near Boerne, TX 78006
Colton B.
Job Details: 10/29/2021
Customer complained of a squeaky washer. Found the bolts securing washer to pedestal to be lose. Tightened bolts and everything test ok.
We serviced a
SAMSUNG DISHWASHER
Model DW80R5061U
Near Pleasanton, TX 78064
Chris S.
Job Details: 10/29/2021
Customer stated that dishwasher wasnt draining. Found issue to be to drain pump and sensor. Ordering thermistor just in case.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN406EPA00
Near Helotes, TX 78023
Douglas H.
Job Details: 10/29/2021
Customer stated unit stopped cooling, only blowing hot air and smell of Freon in unit. Verified unit has a leak. Leak is in freezer evaporator. Ordering freezer evaporator and refrigerator evaporator to resolve the issue. Left unit turned off to prevent issues with compressor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near San Antonio, TX 78255
Douglas H.
Job Details: 10/29/2021
Customer stated that unit has frost on rear panel in freezer and also causing ice clumps in bin. Ran diagnostics testing to check unit. Found the defrost thermostat is shorted. Defrost harness is needed to resolve the issue. Per DB part needed is on factory B/O with no eta. ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near San Antonio, TX 78248
Jim G.
Job Details: 10/29/2021
Replaced torn bellow. Issue is resolved.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Boerne, TX 78006
Douglas H.
Job Details: 10/29/2021
Last trip found unit upper rails slightly damaged. Replaced both upper rails to resolve the issue. Unit testing good now. No further issues at this point. Only way the stops will come off is if they are physically taken off.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Natalia, TX 78059
Jesus C.
Job Details: 10/29/2021
Unit not going into defrost. Evap thermistor reading 22k. Heater working. Fan working. Called tech line. Ordering new UI.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Somerset, TX 78069
Jesus C.
Job Details: 10/29/2021
Tested unit. Not cooling. No frost pattern. Compressor is running. No heat on condenser lines. Possible leak in sealed system. Will need to install dye drier and recharge unit. ; schdld next appmnt for 11/5 FRI !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near San Antonio, TX 78253
Sebastian
Job Details: 10/29/2021
Found that the auger motor is making a grinding noise customer explains they are also having an issue where the unit is dropping crushed ice on them every now and then ordering solenoid actuator and bend as contingency as I was unable to replicate that specific issue.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near San Antonio, TX 78253
Sebastian
Job Details: 10/29/2021
Found that the heater was working as it should customer not exactly sure how the dispenser is operating they have soft water and it was set to setting for replaced dispenser set the setting one and gave them a timeframe to monitor to see if this is the cause of the issue the heating circuit definitely works
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS02
Near San Antonio, TX 78230
Douglas H.
Job Details: 10/29/2021
Last tech suspected SS issue. Confirmed diagnosis. Replaced compressor and evaporator to resolve the issue. Vacuumed unit, held vacuum. Charged unit, held charge. Unit began cooling immediately upon testing. Advised customer of 48 hr cool down period. No further issues at this point.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near San Antonio, TX 78258
Colton B.
Job Details: 10/29/2021
Customer complained of dishwasher not starting. Dishwasher found to be fully operational. Customer not following proper starting procedure.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near San Antonio, TX 78230
Jim G.
Job Details: 10/29/2021
I verified a clogged vent. Advised to Clean vent in wall.
We serviced a
JENN-AIR WALLOVEN
Model JJW2430DP02
Near San Antonio, TX 78232
Douglas H.
Job Details: 10/29/2021
Unit showing f2e1 stuck/shorted key. Confirmed issue to be faulty console. Customer wished to proceed with repair. Replaced console to resolve the issue. Unit testing good now. No further issues at this point.
We serviced a
WHIRLPOOL DRYER
Model CEM2940TQ1
Near Somerset, TX 78069
Jesus C.
Job Details: 10/29/2021
Tested unit. Shaking during run. Found bulkhead has dent where drum sits. Needs bulkhead.
We serviced a
KITCHEN AID WASHER
Model KUDS30IXSS7
Near San Antonio, TX 78209
Jim G.
Job Details: 10/29/2021
I verified a bad adjusted. Replaced kit.
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Corpus Christi, TX 78415
Adam
Job Details: 10/29/2021
Inspection of unit shows thermistors and fans running as well as compressor. Compressor however is extremely hot and unit is not cooling either freezer or fridge compartment. Previous history shows technician just came out and charged system. Job will require a sealed system technician to come and address the issue for possible coolant leak.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Corpus Christi, TX 78414
Adam
Job Details: 10/29/2021
Inspection of unit shows no error codes. But neither bake or broil options are working. Replace spark module control board and regulator to resolve issue.
We serviced a
AMANA RANGE
Model ACR4303MFB4
Near Corpus Christi, TX 78418
Adam
Job Details: 10/29/2021
Inspection of unit shows error code F1E0 comes back as internal board failure. Replaced control board tested unit issue resolved
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Corpus Christi, TX 78418
Adam
Job Details: 10/29/2021
inspection of unit shows door not seated correctly as well as door seal not making contact on left side Halfway down door to a little bit under. Replace door to resolve issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Corpus Christi, TX 78414
John L.
Job Details: 10/29/2021
Inspected unit, took some amperage readings on unit. Unit is operating within normal range, no sound can be heard coming from unit. Spoke with customer on what issues theyve been having with this unit. Customer states that at times Unit will stop cooling and later on regain function. Will need to order control boards are they may be contributing to the cooling shutting down on this unit. Were all items do you need for repair.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Corpus Christi, TX 78418
John L.
Job Details: 10/29/2021
Installed new compressor and evaporators. Vacuum lines, Unit does not hold vacuum. Injected unit with nitrogen to try and trace leak. Unable to find leak throughout the system. Cut of nitrogen and pressure drops rapidly, unit does not hold gas. As fast as pressure drops leak should be extremely easy to find, but no leaks found or detected in compressor area in condenser area or on evaporators. Therefore leak must be internal and thus rendering this unit unrepairable.
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Corpus Christi, TX 78412
Adam
Job Details: 10/29/2021
Install control tested unit issue resolved
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Victoria, TX 77901
Michael
Job Details: 10/29/2021
The front left element doesnt adjust temperature between high and low on the left side of the switch. Ordered the switch and correct element, rescheduled customer.
We serviced a
WHIRLPOOL DRYER
Model WED7300DW1
Near Corpus Christi, TX 78413
Adam
Job Details: 10/29/2021
Installed door handle only. All other parts have previously been returned
We serviced a
MAYTAG DRYER
Model MGD5500FC1
Near Victoria, TX 77905
Michael
Job Details: 10/29/2021
Installed seal and back terminal cover. The appliance is no longer making the noise, the appliance is heating and working normal
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Floresville, TX 78114
Chris S.
Job Details: 10/28/2021
Replaced thermal cutoff as well as the control and console. Tested drier and everything is functioning as designed. Unit is back in service. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near San Antonio, TX 78230
Sebastian
Job Details: 10/28/2021
Found that the freezer section is only pulling down to about 14? shows good frost pattern Doesnt appear that blower is working in freezer ordering blower harness thermistor diffuser and UI as contingency. Also found the heater probe that goes into the drain was busted unit will not properly defrost this way ordering parts.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH32519HZ5
Near San Antonio, TX 78252
Jesus C.
Job Details: 10/28/2021
Tested unit. Screen will malfunction intermittently during testing. Will need to replace control and UI control.
We serviced a
KENMORE REFRIGERATOR
Model 795.72183.211
Near Canyon Lake, TX 78133
Douglas H.
Job Details: 10/28/2021
Last tech found issue with SS. Rediagosed unit to find issue to be caused by a massive restriction in SS, causing the compressor to cease up. Replaced both compressor and condenser. After blowing the lines out, vacuumed unit, held vacuum. Charged unit, held charge. Unit began cooling immediately upon testing. Advised customer of 24-48 hr cool down period. No further issues at this point.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near San Antonio, TX 78261
Jim G.
Job Details: 10/28/2021
All parts replaced. Issue resolved.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS
Near Shavano Park, TX 78230
Sebastian
Job Details: 10/28/2021
Replaced the missing handle attempted to chain Springs but didnt see enough of a difference to justify leaving them on for customer remove springs installed latch found that unit is now starting up as it should without having to force the door closed or have anything in front of it tested this out on regular test mode several times and on diagnostics unit working as designed
We serviced a
LG WASHER
Model WM8000HVA
Near San Antonio, TX 78260
Jim G.
Job Details: 10/28/2021
Replaced parts. Issue resolved.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Bulverde, TX 78163
Jim G.
Job Details: 10/28/2021
Replaced gearcase and control. Issue is resolved.
We serviced a
WHIRLPOOL ICEMAKER (STANDA
Model WUI95X15HZ00
Near Spring Branch, TX 78070
Jim G.
Job Details: 10/28/2021
Replaced all part. Unit tested properly. Issue is resolved.
We serviced a
SAMSUNG WASHER
Model WA50K8600AV/A2
Near San Antonio, TX 78258
Douglas H.
Job Details: 10/28/2021
Unit would need new hinges, parts are discontinued. Attempted to band aid unit. Couldnt manage to band aid it. unit is functional as long as the lid is handle gently. Walked customer through the best way to be able to use unit.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QTS03
Near Canyon Lake, TX 78070
Jim G.
Job Details: 10/28/2021
I replaced the kit as well as the button to the ice bin. Issue is resolved.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near San Antonio, TX 78252
Jesus C.
Job Details: 10/28/2021
Customer no longer needs service.
We serviced a
WHIRLPOOL COOKTOP ELECTRIC
Model W5CG3024XS01
Near San Antonio, TX 78260
Colton B.
Job Details: 10/28/2021
Couldnt replace cook top due to stuck screw last time. Removed screw and replaced cooktop. In process found igniter not working believe to be from vibrations from removing screw. Igniter on order.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near San Antonio, TX 78251
Sebastian
Job Details: 10/28/2021
Found that the icemaker mechanism was jammed up replace the icemaker itself tested unit and unit is dumping water and working as it should
We serviced a
CROSLEY WASHER
Model CAW38125HW1
Near Elmendorf, TX 78112
Chris S.
Job Details: 10/28/2021
Replaced drive pulley. Tested unit. Noticed that washer had a dent that was hitting the dryer. Everything else tested properly. No error codes. Job complete
We serviced a
KITCHEN AID COOKTOP ELECTRIC
Model KSIB900ESS1
Near San Antonio, TX 78264
Chris S.
Job Details: 10/28/2021
Returned to replace module an display. After instillation of new parts tested cooktop and everything is functioning as designed.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near San Antonio, TX 78239
Chris S.
Job Details: 10/28/2021
Customer reported squeaking sound when dryer is in use. After testing found that squeaking is coming from wheels on dryer. Installed a new dryer repair kit and tested after new parts were installed. Everything is functioning as designed
We serviced a
FRGIDAIRE DRYER
Model FFLE3911QW0
Near Comfort, TX 78013
Colton B.
Job Details: 10/28/2021
Customer complained of dryer not spinning. Replaced pulley. Belt was in good shape reused belt.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0EB3
Near Castroville, TX 78009
Jesus C.
Job Details: 10/28/2021
Tested unit. Flashing F9 error code. Good power supply. Found bad control. Gave estimate for repairs. Job complete.
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WOC54EC7HS00
Near Comfort, TX 78013
Colton B.
Job Details: 10/28/2021
Customer complained of a noisy oven microwave combo. Troubleshoot and suspected to be control board, relay, and fan. Order parts. Will call customers when parts come in.
We serviced a
JENN-AIR COOKTOP ELECTRIC
Model JGD3536GB00
Near Boerne, TX 78006
Douglas H.
Job Details: 10/28/2021
Last trip found unit needed restrictor plate. Installed restrictor plate to resolve the issue. Unit now performing as designed. No further issues at this point.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM06
Near Converse, TX 78109
Douglas H.
Job Details: 10/28/2021
Last trip found faulty compressor. Replaced compressor to resolve the issue. Vacuumed unit, held vacuum. Charged unit held charge. Unit began cooling immediately upon testing. Advised 24 hour cool down period with doors shut. No further issues at this point. Unit is under warranty.
We serviced a
KITCHENAID RANGE
Model KFEG500ESS3
Near San Antonio, TX 78253
Jesus C.
Job Details: 10/28/2021
Tested unit. No display. Needs new display and control.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM12
Near San Antonio, TX 78251
Sebastian
Job Details: 10/28/2021
Customer has gaskets torn out can see from the side that the gasket will not fit in because it is not tight enough same issue on the freezer door gasket stays on but when pulling door open it tends to pull gasket off on both freezer and refrigerator right hand door also found at the Spring on themulion spring is dead ordering Molean as well also found that the hinges in the freezer section although are not frozen up they are jamming up. Ordering slides.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH31017HS4
Near San Antonio, TX 78245
Sebastian
Job Details: 10/28/2021
Sr 7732104351. Customers concern with the unit is that they are having grease buildup on the top of the microwave and on the side of the cabinets can I confirm how much buildup is happening customer explained to clean it on a regular basis can you confirm however that the blower is working at both sections to top in the bottom I could even confirm that the flapper to the exhaust outside is also opening and closing with the blower call tech line confirmed microwave is working as designed customer to call builder to maybe address the venting
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near San Antonio, TX 78254
Jesus C.
Job Details: 10/28/2021
Tested unit. Found actuator disconnected from cam assembly. Replaced actuator. No further issues. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near San Antonio, TX 78260
Jim G.
Job Details: 10/28/2021
Ive verified a faulty filter. Customer placed filter. Issue is resolved.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near San Antonio, TX 78233
Chris S.
Job Details: 10/28/2021
Custom reported dryer not heating. After inspection found vent filled with water. Checked continuity on heating element and it checked out good but the thermostat was reading OL. Discarded of the water in the vent and replaced thermostat. Tested dryer and everything is functioning as designed. Advised customer to let the maintenance at the apartment know that the vents would need to be cleaned out .
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near San Antonio, TX 78233
Chris S.
Job Details: 10/28/2021
Customer reported lid not locking on occasion. Checked for error codes and everything checked out good. Figured it was either a control issue or the lid lock itself. The washer works good for some time then will stop locking at random times. Replaced the control and installed a new lid lock assembly. Calibrated washer and tested in diagnostic mode after parts were replaced. Everything is working as designed
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW1
Near San Antonio, TX 78216
Sebastian
Job Details: 10/28/2021
Found that the bezel which holds the switch in place is broken ordering several of them as they seem to be rather fragile do not want to risk getting a broken one or having one snap on me during install. Ordering Bezel.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB05
Near Kerrville, TX 78028
Colton B.
Job Details: 10/28/2021
Ice maker was not working. Replaced ice maker and ice door. Everything testing ok.