Near Bigelow, AR 72016
Blake D.
Job Details: 01/08/2021
REFRIGERATOR MAYTAG MBF2258FEZ02 "Inspected unit for grinding noise, found that behind top refrigerator the damper made a grinding noise when it opened, diagnosed to need damper control ; ordrng 1 WPW10594330 (DAMPER CONTROL )"
Near Bigelow, AR 72016
Blake D.
Job Details: 01/08/2021
MICROWAVE WHIRLPOOL MMV6190FZ1 "Inspected unit for flickering, found that interface will flicker and go out, diagnosed to need both controls; ordrng 1 W10881545 (ELE-CONTROL) and 1 W11381424 (PCBA USER INTERFACE CONTROL)"
Near Vilonia, AR 72173
Jeff N.
Job Details: 01/08/2021
WASHER MAYTAG MHW5630HC2 "Arrived to customer stating machine would squeal while spinning, found source of sound around stator. Removed motor and cleaned up magnets then reinstalled. Tested and still had slight sound. Will order stator and motor to restore operation. ; ordrng 1 W11314361 (rotor) and 1 W11354541 (STATOR)"
Near Conway, AR 72034
Jeff N.
Job Details: 01/08/2021
ICEMAKER WHIRLPOOL WU195X15HZ00 "Arrived to find ice over filling in bin, ohmed out thermistor and was faulty. Need to order to restore operation. ; ordrng 1 WPW10511923 (thermistor)"
Near Heber Springs, AR 72543
Jeff N.
Job Details: 01/08/2021
WASHER MAYTAG MVWC465HW2 Arrived for parts return for transmission and water valve. Installed all parts and calibrated. Tested and machine is operational. ; dspstn on spec-tagged invntry: 1 W10913953 ACTUATOR and 1 W11210459 VALVE
Near Vilonia, AR 72173
Blake D.
Job Details: 01/08/2021
REFRIGERATOR WHIRLPOOL GX2FHDXVQ "Inspected unit for not cooling in refrigerator, found that damper door won’t open, diagnosed to need damper control; ordrng 1 WPW10196393 (DAMPER CONTROL)"
Near Searcy, AR 72143
Jeff N.
Job Details: 01/08/2021
DRYER ROPER RED4516FW0 "Arrived to customer stating machine was loud, tested and heard the sound reported removed the back of machine and cover to blower wheel and inside I found a screw and removed it then put machine back and tested. Machine is now quite and operation. Issue resolved. ; dspstn on spec-tagged invntry: 1 WP3392519 FUSE"
Near Conway, AR 72034
Blake D.
Job Details: 01/08/2021
REFRIGERATOR WHIRLPOOL KRMF606ESS01 "Inspected unit for leaking, found that the drip pan for evaporator was bowed out, cleared out ice and water, diagnosed to need drip pan,; ordrng 1 W11457241 (PAN DRIP REFRIGERATOR EVAP)"
Near Searcy, AR 72143
Jeff N.
Job Details: 01/08/2021
WASHER MAYTAG MHW5630HC0 "Arrived on parts return on control boards, installed new boards and tested with no further issues, unit is operational"
Near Little Rock, AR 72209
R. H.
Job Details: 01/08/2021
WASHER AMANA NTW4516FW3 "Tested found no codes had to give customer instruct on how to operate machine , the sound she was hearing was the agitator washing . Ran through quick cycle sounds normal ."
Near Little Rock, AR 72212
R. H.
Job Details: 01/08/2021
FREEZER WHIRLPOOL WZF34X16DW04 "Installed control box , waiting on housing for thermistor. ; O-emld tckt"
Near Heber Springs, AR 72543
Jeff N.
Job Details: 01/08/2021
DRYER WHIRLPOOL MED6630HC1 "Arrived to customer stating machine is working intermittently, ran through diagnostics. Communication failure and will need new acu and hmi to restore operation. ; ordrng 1 W11384513 (HMI) and 1 W11387578 (ACU)"
Near Conway, AR 72032
Jeff N.
Job Details: 01/08/2021
WASHER WHIRLPOOL WTW4816FW2 "Arrived for parts return for transmission and motor, installed new parts and calibrated and tested. Machine is operational. Issue resolved; dspstn on spec-tagged invntry: 2 W10913953 ACTUATOR"
Near Conway, AR 72032
Jeff N.
Job Details: 01/08/2021
WASHER MAYTAG MVWB835DW1 "Arrived to customer stating a drain error code, I tested drain and found it to be faulty, I replaced and tested. Test is good, machine is operational. ; used 1 W10876600 (DRAIN PUMP) from stock"
Near Little Rock, AR 72204
R. H.
Job Details: 01/08/2021
WASHER WHIRLPOOL WTW5000DW3 "Tested found the gear case is locking up , ordering parts ; ordrng 1 W11454734 (Gearcase)"
Near Alexander, AR 72002
R. H.
Job Details: 01/08/2021
DRYER WHIRLPOOL WED4815EW1 Tested found door switch is broke . Ordering door switch .; ordrng 1 W10237959 (Door switch)
Near Hot Springs, AR 71901
Blake D.
Job Details: 01/08/2021
DRYER WHIRLPOOL WED5000DW2 "Replaced motor and blower wheel, tested fuse thermostat and heating element, all tested okay, diagnosed to need timer; ordrng 1 WPW10185992 (TIMER), used 1 279827 (MOTOR), and 1 WP694089 (BLOWER WHEEL) from stock"
Near Hot Springs, AR 71901
Blake D.
Job Details: 01/08/2021
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Inspected unit for on going issue of no cooling, diagnosed to need control and harness wire; ordrng 1 W10843055 (CONTROL) and 1 W11033168 (HARNESS WIRE)"
Near Conway, AR 72032
R. H.
Job Details: 01/08/2021
WASHER MAYTAG MVWP575GW0 Installed control tested washer tested good . This is a zellnars it has a 5 year warranty.
Near Little Rock, AR 72227
R. H.
Job Details: 01/08/2021
DISHWASHER WHIRLPOOL WDT780SAEM2 "Found that dispenser cover had come off , attached cover back on . Tested dispenser tested good . Also the rack clips were not attached , attached clips tested rack tested good ."
Near Hot Springs, AR 71909
Blake D.
Job Details: 01/08/2021
DRYER WHIRLPOOL WED49STBW1 "Inspected unit for not heating, tested voltage from plug checked okay, tested fused checked okay, tested cutoff found no readings, replaced cutoff tested unit operation checks okay ; used 1 279816 (CUTOFF) from stock"
Near Conway, AR 72032
Jeff N.
Job Details: 01/08/2021
WASHER WHIRLPOOL WTW4816FW2 "Arrived to customer saying lid lock engaged at wrong time, no error codes present, test ran perfectly. Machine is operational, informed customer of all functions on machine."
Near Little Rock, AR 72204
R. H.
Job Details: 01/08/2021
MICROWAVE WHIRLPOOL WMH32519HZ Tested found that its sparking due to the rack and hooks being damaged . Ordering parts . This a warranty call i took pics of the receipt in sd quick pics .; ordrng 1 W10803366 (Metal rack) and 2 W10840759 (Front hook)s and 1 W10840794 (Left rear hook) and 1 W10840795 (Right rear hook)
Near Bigelow, AR 72016
Jeff N.
Job Details: 01/08/2021
WASHER WHIRLPOOL MVWC465HW2 "Arrived to find very loud sound around tub and gear case, after investigating found transmission has failed and tub will not balance, as well. will need transmission and inner tub and shocks to restore operation. ; ordrng 1 W10677719 (motor-drve) and 1 W10721967 (drive pulley) and 1 W10870912 (gearcase) and 1 W11172199 (basket) and 1 W11217817 (suspension)"
Near Little Rock, AR 72204
R. H.
Job Details: 01/08/2021
N/A N/A n/a "Customer said that we have already been out , and that the part that is bad is no longer available."
Near Little Rock, AR 72206
R. H.
Job Details: 01/08/2021
N/A N/A WGD4800XQ1 "Tested found burner tube is cracked and the element is blown , ordering the burner assembly .; ordrng 1 W10823508 (Burner assembly)"
Near Malvern, AR 72104
Blake D.
Job Details: 01/08/2021
COOKTOP WHIRLPOOL WFE505W0JZ0 "Inspected unit for cracked cooktop, found where the dual element is, diagnosed to need cooktop; ordrng 1 W11175876 (COOK TOP)"
Near North Little Rock, AR 72114
R. H.
Job Details: 01/08/2021
REFRIGERATOR KITCHENAID KRMF606ESS01 "Tested found fan motor is burnt up , ordering fan motor . ; ordrng 1 W11109595 (Evap fan motor)"
Near Radford, VA 24141
Chris S.
Job Details: 01/08/2021
30' FDBM WHIRLPOOL WRF560SEHW00 The icemaker was stopped in mid cycle. When I restarted the refrigerator I had voltage to the icemaker. The icemaker still didn’t continue the cycle. I replaced the icemaker with an icemaker that the customer had purchased from Amazon. The new icemaker cycled. All operations check ok.
Near Salem, VA 24153
Uriah B.
Job Details: 01/08/2021
LAUNDRY WHIRLPOOL WTW8900BC0 Replaced bearing and drive shaft. Ran test. All checks ok.
Near Vinton, VA 24179
Uriah B.
Job Details: 01/08/2021
RANGE WHIRLPOOL WFE770H0FZ2 Replaced front right switch. All checks ok.
Near Vinton, VA 24179
Uriah B.
Job Details: 01/08/2021
DRYER MAYTAG MED7230HW0 "F3e2 present. Cleared code. Ran testing of moisture sensor and sensor passed. Checked outlet thermistor per tech sheet and thermistor passed, read between 60-70 degrees after short cycle run. Read over 100 after it ran for awhile. Nothing indicating short in any wiring. Per tech sheet, if problem persists, change ACU. Reset of the unit did bring back the sound at the control. Cx pointed out before servicing that it did not chime. Cx to use and will call back if either issue comes back. Control: W11441687."
Near Salem, VA 24153
Chris S.
Job Details: 01/08/2021
COOKTOP WHIRLPOOL W3CG3014XB02 I installed the regulator and checked for leaks. All operations check OK
Near Roanoke, VA 24014
Uriah B.
Job Details: 01/08/2021
DRYER WHIRLPOOL WED4815EW1 "Motor switch was stuck. Adjusted switch. Motor back running. If callback, please make sure we have motor and blower wheel. Blower wheel: 694089, motor 279827"
Near Roanoke, VA 24012
Chris S.
Job Details: 01/08/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 The filter was air locked. I reinstalled the filter and checked operation. All operations check ok
Near Salem, VA 24153
Chris S.
Job Details: 01/08/2021
M/W OTR WHIRLPOOL WMH53521HZ4 The unit is operating normally except there is no heat. ; ordrd 1 W10818686 (magnetron) and 1 W10850446 (capactr-mg) and 1 W11256462 (diode)
Near Roanoke, VA 24012
Uriah B.
Job Details: 01/08/2021
WASHER ROPER RTW4516FW2 replaced control and lid lock. all checks ok. ; used 1 w11307244 (lid latch) from stock
Near Salem, VA 24153
Chris S.
Job Details: 01/08/2021
DISHWASHER WHIRLPOOL WDT750SAHZ0 I did a diagnostic cycle and the heater worked as expected. I instructed the customer on running the water until hot before starting a cycle. All operations check ok.
Near Salem, VA 24153
Uriah B.
Job Details: 01/08/2021
WASHER WHIRLPOOL WTW5000DW2 replaced control board. ran calibration and auto test. all checks good. cx to observe. policy adjust to cover labor and parts.
Near Hollins, VA 24019
Chris S.
Job Details: 01/08/2021
FREEZER WHIRLPOOL WRF767SDHZ00 The freezer led module was not coming on. I replaced it with a new module. All operations check ok.
Near Roanoke, VA 24019
Chris S.
Job Details: 01/08/2021
RANGE WHIRLPOOL WFE505W0HW2 There were a lot of roaches in the cooktop burner elements causing the elements to short out and fail. The control is also damaged. ; rqstng P&A on 1 W10823729 (elmnt-surf) and 2 W11171119 (elmnt-surf)s and 1 W11314393 (cntrl-elec) and 1 WP8273992 (elmnt-surf)
Near Roanoke, VA 24012
Chris S.
Job Details: 01/08/2021
WASHER MAYTAG MVW7232HW0 I installed the control board and calibrated the unit. All operations check ok.
Near Roanoke, VA 24014
Chris S.
Job Details: 01/08/2021
LAUNDRY WHIRLPOOL WTW8240YW0 I installed the lid switch and checked operation. All operations check ok.
Near Roanoke, VA 24016
Chris S.
Job Details: 01/08/2021
OVEN WHIRLPOOL WFG505M0BS3 I installed the igniter and checked operation. All operations check ok.
Near Salem, VA 24153
Chris S.
Job Details: 01/08/2021
REFRIGERATOR WHIRLPOOL WRV986FDEM01 The defrost isn’t working correctly. It works in forced defrost ; rqstng P&A on 1 W11109595 (motor-evap) and 1 W11387384 (UI) and 1 W11396033 (SWITCH )
Near Roanoke, VA 24019
Uriah B.
Job Details: 01/08/2021
REFRIGERATOR KITCHENAID KRSC703HPS00 "Replaced freezer door, both valves. All checks ok. Cx to observe."
Near Salem, VA 24153
Chris S.
Job Details: 01/08/2021
REFRIGERATOR WHIRLPOOL WRV986FDEM01 The defrost isn’t working correctly the evaporator was completely frosted over. ; rqstng P&A on 1 W11109595 (motor-evap) and 1 W11387384 (UI) and 1 W11396033 (SWITCH )
Near Salem, VA 24153
Chris S.
Job Details: 01/08/2021
72' BM KITCHENAID KRFC302ESS02 I installed the door and checked operation. All operations check ok. The door didn’t come with a kitchen aid logo. ; ordrng 1 W10839793 (nameplate)
Near Roanoke, VA 24017
Chris S.
Job Details: 01/08/2021
REFRIGERATOR MAYTAG MRT118FFFH05 12001448The noise is coming from the cap tube in the evaporator compartment. Tech line recommended a noise kit. ; ordrng 1 12001448 (noise kit)
Near Roanoke, VA 24012
Uriah B.
Job Details: 01/08/2021
REFRIGERATOR WHIRLPOOL WRS588FIHV00 replaced diffuser. all checks ok.
Near Roanoke, VA 24012
Uriah B.
Job Details: 01/08/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced freezer led module. All checks ok.
Near Roanoke, VA 24018
Uriah B.
Job Details: 01/08/2021
REFRIGERATOR WHIRLPOOL WRS555SIHZ03 Appointment Cancelled by cx.
Near Roanoke, VA 24013
Chris S.
Job Details: 01/08/2021
WASHER WHIRLPOOL WTW4816FW2 I installed the control board and checked operation. All operations check ok. I calibrated the unit.
Near Cave Spring, VA 24018
Uriah B.
Job Details: 01/08/2021
WASHER MAYTAG MVW7232HW0 "Replaced in,et valve and control board. Ran tests manually and started a cycle. All checks ok at this time. Cx to observe."
Near Salem, VA 24153
Uriah B.
Job Details: 01/08/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ02 "Mullion every so often does not flip. Unit is level and adjusted well currently, and operating ok at time of service. Need tubing as water is dripping after dispenser stops. Connections look good. W11306462. Cannot find this part; ordrng 1 WPW10499015 (Tube in door) and 1 W11306462 (Tube, valve to hinge) and 1 W11482383 (Valve, dual)"
Near Daleville, VA 24083
Uriah B.
Job Details: 01/08/2021
OVEN WHIRLPOOL GBD309PVS02 Upper oven door inner glass busted. Needs glass. ; ordrng 1 WP4449259 (Inner glass)
Near Fort Chiswell, VA 24360
Uriah B.
Job Details: 01/08/2021
WASHER MAYTAG MVW6230HW0 Found belt had slipped off pulley due to the tub and basket dropping too far and rubbing the pulley in a clean cycle. Reseated the belt and tightened the pulley. All checks ok. Cx to observe.
Near Roanoke, VA 24012
Uriah B.
Job Details: 01/08/2021
WASHER WHIRLPOOL WTW5000DW3 "Washer has a distinct wobble, even with nothing in it and as level as possible for its location. Firm tile flooring with floor drain underneath. Will order basket and suspension. ; ordrng 1 W10752719 (Basket) and 1 W11130362 (Suspension)"
Near Blacksburg, VA 24060
Uriah B.
Job Details: 01/08/2021
WASHER WHIRLPOOL WTW8500DW5 replaced washplate and gearcase. washplate was almost impossible to get out. basket was also well adhered to drive shaft. all checks ok. recommended washing machine before running a load of clothes. ; used 1 w10811956 (gearcase) from stock
Near Shawsville, VA 24162
Uriah B.
Job Details: 01/08/2021
WASHER WHIRLPOOL MVWC465HW2 replaced belt and splutch. all checks ok
Near Blacksburg, VA 24060
Uriah B.
Job Details: 01/08/2021
WASHER WHIRLPOOL MVW7232HW0 Unit not responding properly. Sometimes will not power up. Reset seemed to fix it. Needs UI and ACU. ; ordrng 1 W11419171 (ACU) and 1 W11478526 (UI fascia)
Near Pulaski, VA 24301
Uriah B.
Job Details: 01/08/2021
WASHER MAYTAG MVWB835DW4 F6e2 code. Needs UI and control. Will need authorization ; ordrng 1 W11170706 (Acu) and 1 W11112656 (UI)
Near Daleville, VA 24083
Uriah B.
Job Details: 01/08/2021
DISHWASHER WHIRLPOOL WDF550SAHS0 Replaced UI and control board. Cx to observe.
Near Wytheville, VA 24382
Uriah B.
Job Details: 01/08/2021
LAUNDRY WHIRLPOOL WTW5000DW3 Gearcase leaking oil. Needs gearcase and oil covered parts. Will need degreaser as well. ; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Splutch) and 1 W11239857 (Belt) and 1 W10913953 (Actuator)
Near Roanoke, VA 24017
Uriah B.
Job Details: 01/08/2021
WASHER WHIRLPOOL WTW4816FW2 Replaced fabric softener cup and barrier cap. All checks ok.
Near Roanoke, VA 24016
Uriah B.
Job Details: 01/08/2021
REFRIGERATOR WHIRLPOOL n/a Waited at least ten minutes for cx to show. Unit is an in warranty Frigidaire.
Near Max Meadows, VA 24360
Uriah B.
Job Details: 01/08/2021
DRYER MAYTAG MED6630HW1 UI not responding all the times. Reset at breaker gives life back again. Needs UI and control. ; ordrng 1 W11310058 (UI console) and 1 W11350213 (ACU)
Near Vinton, VA 24179
Uriah B.
Job Details: 01/08/2021
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Led in freezer bad. Replaced freezer module. All checks ok.
Near Blacksburg, VA 24060
Uriah B.
Job Details: 01/08/2021
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Freezer door wiring busted just below the door. Needs door. ; ordrng 1 LW11037733 (Freezer door)
Near Radford, VA 24141
Uriah B.
Job Details: 01/08/2021
FREEZER WHIRLPOOL WRS315SDHZ05 Unit is quitting every once in awhile. Warming in the freezer is noticeable as the ice melts in the bin. Will replace control and thermistor. ; ordrng 1 W11203924 (Control) and 2 WPW10384183 (RC thermistor)s
Near Roanoke, VA 24012
Uriah B.
Job Details: 01/08/2021
REFRIGERATOR WHIRLPOOL WRF767SDHV00 Replaced freezer led module. All check ok. Also tightened handles.
Near Hollins, VA 24019
Uriah B.
Job Details: 01/08/2021
OVEN WHIRLPOOL WFE515S0JS0 Door lock mechanism was prohibiting the door from closing properly. Had to adjust the mechanism. All checks ok. ; used 1 Wp8567668 (Tie) from stock
Near Vinton, VA 24179
Uriah B.
Job Details: 01/08/2021
ELEC SLIDE-IN WHIRLPOOL GY399LXUS03 Found right front burner stuck showing burner on.; ordrd 1 WPW10441696 (Right front switch)
Near Roanoke, VA 24016
Uriah B.
Job Details: 01/08/2021
DRYER WHIRLPOOL WED7500GC0 Replaced door latch. Unit owned by Rent-a-Center. ; used 1 279570 (Door latch kit) from stock
Near Roanoke, VA 24017
Uriah B.
Job Details: 01/08/2021
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Icemaker broken at motor connection. Needs icemaker. ; ordrng 1 W10873791 (IM)
Near Roanoke, VA 24017
Uriah B.
Job Details: 01/08/2021
DISHWASHER MAYTAG MDB9959SKZ0 Replaced the UI board. Ran test cycle. All checks ok.
Near Roanoke, VA 24015
Uriah B.
Job Details: 01/08/2021
LAUNDRY WHIRLPOOL MVWX655DW1 Cold valve solenoid is bad. Needs inlet valve for cold. ; ordrng 1 W11168740 (Cold inlet valve)
Near Salem, VA 24153
Chris S.
Job Details: 01/08/2021
WASHER WHIRLPOOL WTW4816FW2 I installed the agitator. All operations check ok.
Near Roanoke, VA 24019
Chris S.
Job Details: 01/08/2021
LAUNDRY WHIRLPOOL WET4027HW0 The control needed to be reset. I reset the control and checked operation in diagnostic mode. All functions check ok.
Near Cave Spring, VA 24018
Uriah B.
Job Details: 01/08/2021
DISHWASHER WHIRLPOOL WDT750SAHZ0 Pump is not running. Needs pump and motor. ; ordrng 1 W10854710 (Pump and motor)
Near Roanoke, VA 24019
Chris S.
Job Details: 01/08/2021
REFRIGERATOR WHIRLPOOL WRV986FDEM01 The freezer temperature was 12 degrees. I recovered 3.75 oz of refrigerant and looked for any leaks I was unable to detect a leak. I installed an access valve on the compressor as to be able to read the low side pressure per tech line. I charged the unit with 6 oz of 134A. I checked for leaks again and couldn’t detect any. Customer will observe and let us know if it starts to warm up again.
Near Salem, VA 24153
Uriah B.
Job Details: 01/08/2021
WASHER AMANA NFW5800HW0 "Control came back after put into diagnostic. Leaking from dispenser. Needs control and dispenser, per service pointers. ; ordrng 1 W11322878 (Control) and 1 W11465532 (Dispenser)"
Near Salem, VA 24153
Uriah B.
Job Details: 01/08/2021
DISHWASHER WHIRLPOOL WDF550SAHS0 Found improper flow. Reset unit. All checks ok. ; used 1 Wp8567668 (Tie) from stock
Near Cave Spring, VA 24018
Chris S.
Job Details: 01/08/2021
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 I checked for leaks and found a factory join in the condenser side line was leaking I repaired the leak and installed a new drier. I charged the unit with 5.3 oz of 134A and checked for leaks again. I was unable to to detect any leak. All operations check ok. ; used 1 WPW10143759 (DRIER) from stock
Near Cave Spring, VA 24018
Uriah B.
Job Details: 01/08/2021
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Everything running, but no cooling. Compressor does not sound correct, sounds as though it might be sucking in air. Needs compressor, evap. Dye drier. W10780378. Compressor; ordrng 1 W10780378 (Compressor, inverter, drier) and 1 W11179385 (Dye drier) and 1 WPW10239732 (Evaporator)"
Near Blacksburg, VA 24060
Chris S.
Job Details: 01/08/2021
FREEZER WHIRLPOOL WRT311FZDB00 I installed the evaporator and drier. I checked for leaks and found none. I charged the unit with 4.9 oz of Refrigerant. All operations check ok.
Near Radford, VA 24141
Uriah B.
Job Details: 01/08/2021
REFRIGERATOR WHIRLPOOL KRFF507ESS01 "Replaced RC evap fan motor, and main control. All checks ok."
Near Blacksburg, VA 24060
Chris S.
Job Details: 01/08/2021
DISHWASHER WHIRLPOOL WDT750SAHZ0 I installed the pump and motor. I checked operation in diagnostic cycle. All operations check ok.
Near Salem, VA 24153
Uriah B.
Job Details: 01/08/2021
REFRIGERATOR WHIRLPOOL WRV986FDEM01 icemaker has E5 error. everything went just fine in diagnostics but production has slowed dramatically. temps in freezer are fine. needs icemaker; ordrng 1 W11294907 (IM)
Near Hollins, VA 24019
Uriah B.
Job Details: 01/08/2021
REFRIGERATOR WHIRLPOOL WRT318FMDM05 "Cx needs to call Whirlpool for warranty, but please order parts so we can get out there when dispatch comes in. ; ordrng 1 WP2261963 (Hinge) and 2 WP489467 (Washer)s and 1 WP2254618 (Center hinge)"
Near Falfurrias, TX 78355
Adam
Job Details: 01/07/2021
MICROWAVE WHIRLPOOL WOC75EC0HS03 Installed components tested unit issue resolved
Near , TX 78355
Adam
Job Details: 01/07/2021
MICROWAVE WHIRLPOOL UNCONFIRMED Arrived at location after about 45 minutes of trying to find the property customer showed me the unit in question and it turns out to be a brand new under manufacturer warranty Frigidaire microwave. We unfortunately do not service under warranty products from Frigidaire. Advise customer to contact builder/manufacture to have this issue resolved. I will be speaking with my management team trying to build someone for this inconvenience both on my part and the customer.
Near Falfurrias, TX 78355
Adam
Job Details: 01/07/2021
DRYER MAYTAG MEDC465HW0 Customer complaint of long drive times. Inspection of unit shows customer has vent running up and out through the ceiling traveling a distance of more than 12 feet also when disconnecting dryer vent pulled out large wad of lint soaking wet with water show this to customer and explained how dryers need to vent correctly in order for dry times to be optimal. Unit is getting good voltage and reaching proper temperatures. Issue resolved
Near Corpus Christi, TX 78411
John L.
Job Details: 01/07/2021
OVEN JENN-AIR JJW2827IL00 "Installed components, issue resolved."
Near Corpus Christi, TX 78418
John L.
Job Details: 01/07/2021
REFRIGERATOR WHIRLPOOL WRS555SIHZ03 "Inspected unit, ran diagnostics. Icemaker was reading that bin was full when it had no ice. Replaced icemaker, tested after installation. Issue has been resolved."
Near Corpus Christi, TX 78417
Adam
Job Details: 01/07/2021
WASHER WHIRLPOOL WTW4816FW2 Customer plugged in unit and drain pump started to run immediately. Inspection of the way customer has drain hose hooked up is allowing a lot of water to backfill into the unit. Advise customer of The proper way to install drain hose complete with airgap. Calibrated unit and ran verification cycle issue resolved
Near Portland, TX 78374
John L.
Job Details: 01/07/2021
DRYER WHIRLPOOL WED5620HW1 "Imspected unit, sound issue is from motor windings. Will need to replace to resolve. And unit has a control issue, not all selections working as should. Will need to replace board as well. No code in diagnostics.; ordrng 1 W11385395 (Control) and 1 697772 (blower wheel) and 1 W10211911 (housing) and 1 W10672683 (housng-out) and 1 W10806758 (motor-drve)"
Near Taft, TX 78390
John L.
Job Details: 01/07/2021
WASHER MAYTAG MVWC565FW1 "Inspected unit, found issue with gearcase. Seal has gone out, gearcase no longer lubricating bearing this is causing noise. Customer not going through with repair."
Near Port Lavaca, TX 77979
Michael
Job Details: 01/07/2021
ICEMAKER KITCHENAID KUIX535HPS00 "Not making ice per customer. Turned the appliance on, it called for water, no water, looked underneath the cabinet, the water was off, removed the cover to the pump,p inside the unit, it was popped out and not sitting properly, to allow water to circulate, popped it back in place and turned the appliance back on. The appliance and the circulating pump are working normal."
Near Corpus Christi, TX 78412
John L.
Job Details: 01/07/2021
DRYER WHIRLPOOL WED5000DW2 "Inspected unit, unit will not power on. Unable to check for voltage as multimeter has gone missing. Checked breaker and tried unit again. Still no function. Fuse has possibly blown as well as thermostat.; ordrng 1 W10117655 (switch push to start) and 1 3977393 (thermal cut-off) and 1 3977767 (thermostat 221 deg) and 1 W10724237 (element) and 1 8318268 (thermostat,internal) and 1 3392519 (thermal fuse)"