Near San Antonio, TX 78239
Steven G.
Job Details: 08/10/2020
WASHER MAYTAG MVWC565FW0 Checked washer went to replace transmission could not get agitator off stuck to shaft will have to cut off ordered; ordrng 1 W10821990 (AGITATOR)
Near San Antonio, TX 78254
Richard G.
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Customer complaint is that the icemaker has low ice production. Unit is out of manufacturer warranty, states he has a warranty through Best Buy. Informed customer he will need to contact Best Buy and have it dispatched to us for repair. Will need to order icemaker WPW10300024 and valve W11043013 for return visit."
Near Universal City, TX 78148
Steven G.
Job Details: 08/07/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 "Checked refrigerator found left hand door not making good contact with door switch, adjusted door hinge checked operation unit is working normal now"
Near San Antonio, TX 78209
Steven G.
Job Details: 08/07/2020
ICEMAKER (STANDA KITCHENAID KUIP15PRXX1 "Checked ice maker found leak in system, replaced all sealed system parts and bad circulation pump vacuumed unit and charged checked operation unit is working properly now"
Near San Antonio, TX 78244
Steven G.
Job Details: 08/07/2020
WASHER MAYTAG MVWX655DW0 "Checked washer found wash plate stripped, customer to fix themselves"
Near San Antonio, TX 78253
Douglas H.
Job Details: 08/07/2020
FREEZER WHIRLPOOL WZF34X16DW04 "Unit stopped cooling properly. Found issue to be a partial restriction in the EVAP. Evacuated unit, vacuumed unit and recharged unit to resolve the issue. Unit began cooling immediately upon testing. No further issues at this point."
Near Bulverde, TX 78163
Douglas H.
Job Details: 08/07/2020
ICEMAKER (STANDA JENNAIR JIM158XYRS0 Confirmed unit had a faulty compressor. Replaced compressor to resolve the issue. Unit cooling adequately now and was making ice prior to departure from home. No further issues at this point.
Near San Antonio, TX 78259
Jim G.
Job Details: 08/07/2020
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 Duplicated ticket.
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 08/07/2020
WASHER WHIRLPOOL WFW9200SQA12 "Called customer to state tech was in route, quoted customer on repair customer stated they no longer need service job complete."
Near Floresville, TX 78114
Steven G.
Job Details: 08/07/2020
REFRIGERATOR JENN-AIR JS48NXFXDE01 Checked refrigerator found freezer light out replaced module all lights are working properly now
Near Mico, TX 78056
Justin
Job Details: 08/07/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Place perma gum at bottom of drip tray, place clamps and zip ties at each corner of the evaporator coil to help secure it in. Customer will keep an eye on unit to see if this made any difference."
Near Boerne, TX 78006
Douglas H.
Job Details: 08/07/2020
REFRIGERATOR SAMSUNG RF28JBEDBSG Last tech found faulty ice maker and needed bin assembly. Replaced both after breaking apart old bin to remove. Unit now testing good. No further issues at this point.
Near San Antonio, TX 78218
Ezequiel V.
Job Details: 08/07/2020
WASHER AMANA NFW5800HW0 "Replaced valve and sensor to resolve issue of continuously filling, after replacement ran quick wash cycle no issue. No error codes. Job complete."
Near San Antonio, TX 78215
Ezequiel V.
Job Details: 08/07/2020
RANGE WHIRLPOOL WFE515S0ES2 Replaced control board on range due to error code F9E0 after replacement error code went away no issues during operation or testing. Job com0ete.
Near San Antonio, TX 78259
Jim G.
Job Details: 08/07/2020
OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 Duplicated ticket.
Near Stockdale, TX 78160
Steven G.
Job Details: 08/07/2020
WASHER MAYTAG MVWB835DW2 "Checked washer found fault code F6E3 replaced console, at start up tone chimed one time after that nothing ran test unit worked but I think it will not work long, if customer calls back order UI and control board please"
Near San Antonio, TX 78261
Jim G.
Job Details: 08/07/2020
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Could not duplicate issue however I did perform a factory software reset. No errors in diagnostic menus related to this issue.
Near Boerne, TX 78006
Douglas H.
Job Details: 08/07/2020
REFRIGERATOR SAMSUNG RF28JBEDBSG Last tech found faulty ice maker and needed bin assembly. Replaced both after breaking apart old bin to remove. Unit now testing good. No further issues at this point.
Near San Antonio, TX 78251
Richard G.
Job Details: 08/07/2020
DRYER WHIRLPOOL WED4850HW0 Replaced pts switch. Tested to complete. Unit is good to go.
Near Garden Ridge, TX 78266
Shawn W.
Job Details: 08/07/2020
COOKTOP GAS JENN-AIR JGC7530BS00 Unit needs a new assembly indicator led light. Part ordered.; rqstng P&A on 1 W10623921 (light-ind)
Near Garden Ridge, TX 78266
Shawn W.
Job Details: 08/07/2020
REFRIGERATOR KITCHEN AID KBSD602ESS01 Unit will need a new led. Part ordered.; ordrng 1 W11462342 (MODULE)
Near Boerne, TX 78006
Colton B.
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRS970CIDM00 Issue was a frosted over refrigerator evaporator. Replaced thermistor and UI to resolve issue. Unit tested good.
Near Garden Ridge, TX 78266
Shawn W.
Job Details: 08/07/2020
WASHER MAYTAG MVWB855DC4 Customer was experiencing load noise during spin and having occasional problems with draining. During the spin test in service mode the unit is definitely not functioning as designed and sounds like a rocket ship taking off. Agitate was fine and the unit is draining well. Called SG. We decided to change the gear case and the hub. I ordered all parts related.; ordrng 1 W10734521 (slider) and 1 W10811956 (drum assy) and 1 W10909670 (nut-spaner) and 1 W11032711 (washer)
Near Kerrville, TX 78028
Colton B.
Job Details: 08/07/2020
WASHER MAYTAG MVWX655DW "Issue believed to be a faulty control. Found no issues with unit. Only error code was for lid latch, however that is operating well. No issues."
Near Spring Branch, TX 78070
Jim G.
Job Details: 08/07/2020
DISHWASHER WHIRLPOOL JDB8700AWS3 Butch SR#7728501361 verified issue was at door switch. I realigned it and verified no obstruction. Issue resolved. Collected service fee.
Near , TX 78015
Douglas H.
Job Details: 08/07/2020
MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 Last tech found faulty console. Upon opening the box noticed wrong color of console was ordered. Didn’t install incorrect part. Ordering correct part needed. Console SS on b/o.; ordrng 1 W11297728 (CONSOLE SS )
Near Castroville, TX 78009
Douglas H.
Job Details: 08/07/2020
ICEMAKER (STANDA SCOTSMAN SCN60PA-1SU "ESTIMATE ONLY! Complaint of squealing noise while making ice. Found noise coming from ice impeller. Removed impeller to find the bearing went out/ on its way to full failure on the breaker. Quoted 956.63 for part alone. Customer wants to think about repair. ; rqstng P&A on 1 A39531-001 (BREAKER W/ BEARING ), states that autho needed"
Near Spring Branch, TX 78070
Jim G.
Job Details: 08/07/2020
WASHER MAYTAG MVWC565FW2 I verified no issue with the drain pump at all. Diagnostics revealed no error codes. Unit passed all diagnostics. I did notice the unit was a bit off balance. I leveled all the feet. Issue appears to have been resolved. Used wire tie to secure harness during evaluation. ; used 1 WP8567668 (WIRE TIE) from stock
Near San Antonio, TX 78259
Shawn W.
Job Details: 08/07/2020
OVEN ELECTRIC (D WHIRLPOOL WOS72EC0HS01 "Replaced console. UI came on. Set time, date and model configuration. Ran 2 component activation tests for all loads. all loads functioning as designed. Preheated temperature to 275 F . Unit is functioning as designed."
Near San Antonio, TX 78254
Justin
Job Details: 08/07/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Found control working fine, this builder puts the dishwasher on a light type switch on the wall. Customer wasn’t aware of the switch."
Near Spring Branch, TX 78070
Jim G.
Job Details: 08/07/2020
WASHER MAYTAG MVWC565FW2 Replaced drain pump. Issue resolved.
Near Boerne, TX 78015
Colton B.
Job Details: 08/07/2020
RANGE WHIRLPOOL WFG505M0BS3 Issue is that door is hot to the touch while cooking. Finding issue to be a warped door. Ordering the parts that are warped and returning. Front panel is PSP item. ; ordrng 1 W11176456 (glass-door) and 1 W11389703 (CROSS SUPPORT)
Near San Antonio, TX 78233
Shawn W.
Job Details: 08/07/2020
WASHER MAYTAG MVWC400XW4 Drained the excess water with wet dry vac. Replaced drain pump and replaced control board. Ran calibration and automatic test mode. Unit is now fully operational.
Near Boerne, TX 78006
Douglas H.
Job Details: 08/07/2020
DRYER WHIRLPOOL GEW9200LW2 Unit not heating. Found issue time be faulty element. Quoted 287.96 for all costs. Customer wanted to proceed with repair. Replaced element from stock to resolve the issue. Unit now functioning as designed. No further issues at this point. Collected all costs. ; used 1 WP3387747 (ELEMENT) from stock
Near San Antonio, TX 78252
Jesus C.
Job Details: 08/07/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Moisture buildup on ice maker fascia heater. Called tech line. Sr 7728219023. Suggest replacing UI to correct issue. ; ordrng 1 W11330971
Near Helotes, TX 78023
Richard G.
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Replaced icemaker. Tested to complete. Unit is good to go
Near Lakehills, TX 78063
Justin
Job Details: 08/07/2020
WASHER MAYTAG MVWB835DW4 "New console ui came with a small scratch on it, replaced both control and console. Took photos of small scratch. Customer wants to replace damaged console. ; rqstng P&A on 1 W11112656 (console)"
Near San Antonio, TX 78254
Tommy B.
Job Details: 08/07/2020
RANGE WHIRLPOOL SCS3017RS05 Replaced the right front office to resolve burner lighting issues. Unit tested good at the conclusion of service. Collected parts and labor.
Near Kerrville, TX 78028
Colton B.
Job Details: 08/07/2020
WASHER WHIRLPOOL WTW5000DW1 Called ahead to customer. Unit is working again. Quoted about over the phone for a control board replacement with SC and Labor included. Customer will call back if he wants repair done.
Near Stockdale, TX 78160
Steven G.
Job Details: 08/07/2020
WASHER MAYTAG MVWB835DW4 Called customer no since going out without a part ordered lid and hinge since it cracked in the same place as before ; ordrng 1 W10594153 (lid hinge) and 1 W11082608 (LID)
Near San Antonio, TX 78254
Justin
Job Details: 08/07/2020
DRYER WHIRLPOOL WED8500DC4 "Ran vent test, unit failed to pass vent test. Replaced idled pulley and unit is running much better."
Near Spring Branch, TX 78070
Jim G.
Job Details: 08/07/2020
COOKTOP ELECTRIC JENNAIR JED4430WB02 Verified issue was cracked cooktop. Vent covered also needed. Collected service for fridge as well. ; ordrng 1 W10163202 (cooktop) and 1 WPW10205094 (grille)
Near San Antonio, TX 78249
Tommy B.
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 Replaced reservoir and the connector to the reservoir to resolve water leaking in the bottom of the refrigerator. Unit testing good now. Collected parts and labor.
Near San Antonio, TX 78254
Richard G.
Job Details: 08/07/2020
RANGE WHIRLPOOL WEE745H0FS1 Replaced burners and infinite switches. Tested to complete. Unit is good to go.
Near Kerrville, TX 78028
Colton B.
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRF757SDEH Issue was a leaking refrigerator. Found issue to be a clogged drain line. Removed drain line and cleared blockage. Unit now drains well.
Near Garden Ridge, TX 78266
Shawn W.
Job Details: 08/07/2020
OVEN ELECTRIC (D JENN-AIR JJW3430WS02 "Customer has not had the microwave installation repaired that is causing moisture to drip onto the ovens user interface. Jenn Air told her they were going to make the arrangements. Since then the customer had the oven stop working last night. It is demonstrating an F1 E1 error code for Oven Appliance Manager/Wiring Connection. Ran through service steps to check the Appliance Manager according to the service manual. I checked the connections and they are all fine. U it is receiving proper voltage at P6-4 and P6-5. I powered down the unit for over a minute, re-entered diagnostics and the error returned. This calls for a new Appliance Manager and User Interface Assembly Control Panel; rqstng P&A on 1 W10617332 (panl-cntrl) and 1 WPW10292566 (cntrl-elec), states that autho needed"
Near Boerne, TX 78006
Colton B.
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Customer complaint is that the refrigerator leaks once a day even with water turned off. No signs of frozen over evaporator drain holes. Finding issue to be a small crack in the drip pan. Squirted water into and found a small leak. Ordering a new drip pan to resolve issue. Informed customer that we’d call when parts come in. Quoted on return visit and collected SC. ; ordrng 1 W11225840 (tray-evap)
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 08/07/2020
WASHER MAYTAG MHW6630HW1 "Checked washer found hard water spot on front panel coming from door, preformed quick cycle to make washer leak but no issues or leaks detected. Washer is working as designed. Job complete."
Near San Antonio, TX 78250
Tommy B.
Job Details: 08/07/2020
DRYER WHIRLPOOL WED4815EW1 Replaced parts per previous tech diagnosis and unit was still not operational. Found this to be the result of a faulty push to start button. Ordering parts to resolve issue; ordrng 1 WPW10117655 (relay-pts)
Near San Antonio, TX 78257
Tommy B.
Job Details: 08/07/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Upon arrival there was already another service provider requested by the warranty company. Customer declined service from appliance care
Near San Antonio, TX 78231
Tommy B.
Job Details: 08/07/2020
REFRIGERATOR KENMORE 10651173310 Previous visit recognized misdiagnosis of water valve. This visit swapped out cracked fill tube to resolve the issue. Unit tested good now with no further issues at this time. Collected parts cost
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 08/07/2020
DISHWASHER KITCHEN AID KDFE304DWH0 Checked dishwasher found error codes F6E1 F6E2 F6E4 preformed test found bad control board. Spoke to customer about fees. Customer stated they will look into a new dishwasher. Job complete.
Near San Antonio, TX 78245
Richard G.
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced valve. Tested to complete. Unit is good to go.
Near San Antonio, TX 78218
Ezequiel V.
Job Details: 08/07/2020
RANGE WHIRLPOOL WFE525S0JS0 Checked range found bad left element good voltage to switch and element ordering element to resolve issue.; ordrng 1 W10248261 (elmnt-surf)
Near San Antonio, TX 78245
Jesus C.
Job Details: 08/07/2020
DRYER WHIRLPOOL WED4815EW1 Tested dryer. Noise during tumble. Found bad roller. Replaced roller. Noise is gone. Tested to complete. ; used 1 4392065 (REPAIR-DRYER) from stock
Near San Antonio, TX 78227
Jesus C.
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Installed new start device and capacitor. Compressor turns on. No further issues. Job complete.
Near Spring Branch, TX 78070
Jim G.
Job Details: 08/07/2020
MW-HOOD COMBO WHIRLPOOL WMH31017HB2 Verified issue to be a non responsive blower. ; ordrng 1 W11441128 (MOTOR FAN)
Near San Antonio, TX 78254
Tommy B.
Job Details: 08/07/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Customer stated that the unit does not run. Found issue to be the result of diagnostics presenting error codes F4E3 F7E1. Faulty pump and low heat. Ordering new pump to resolve issue. ; ordrng 1 W11025157 (pump&motor)
Near San Antonio, TX 78216
Ezequiel V.
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 "Checked refrigerator found freezer and refrigerator section warm not cooling checked start device good voltage at device, compressor would not run, spoke to customer about repair cost customer stated they no longer want service. Job complete. Collected service call fee."
Near Selma, TX 78154
Shawn W.
Job Details: 08/07/2020
FREEZER MAYTAG MZF34X16DW01 "Found that the unit was not plugged in. Therefore, I was unable to get proper temperature readings. U it is plugged into a GFCI. Client told me that it never got to freezing temperature back in April after I believe I changed the control board. Assurion had sent out two different companies to service and she states that it has never got cold enough for more then a package of hot dogs since the original problem. Could not get the unit to go into diagnostics after multiple attempts and reboots. Unit will need a new control board. Conducted an ohms test on the compressor and it has a correct reading. Did an ohms reading on start relay and got open line. Tried to hit the compressor with a mallet to get it started but it would not. Called Tech Line and spoke with Scott. SR #7728503826. We determined that the outlet was bad and although could be read at 120 VAC when I dug with the meter, the unit would not power on. He advised that we not move forward with diagno
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 08/07/2020
WASHER WHIRLPOOL WFW92HEFC0 "Checked washer found leak coming from backed off hose on valve, reseated hose on valve unit is working as designed. No leaks detected. Collected all fees. Job complete."
Near San Antonio, TX 78245
Jesus C.
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Tested unit. Water leaking from dispenser and ice maker. Found valve was not sealing. Will need to replace valve. ; ordrng 1 W11043013 (valve)
Near San Antonio, TX 78253
Justin
Job Details: 08/07/2020
REFRIGERATOR SAMSUNG RF22N9781SG Icemaker is frozen will need to order control and ice-maker. Calling samsung techline to get part number. DA82-02655A; rqstng P&A on 1 DA82-02655A
Near Kerrville, TX 78028
Colton B.
Job Details: 08/07/2020
RANGE WHIRLPOOL WFG505M0BS3 "Issue is intermittent lighting of back left burner. Finding issue to be a bad orifice and maybe valve. Ordering both to resolve issue. Can’t find ETA on valve, acting as if it is out of stock. Did not schedule return date. 5050; ordrng 1 W10861716 (valve-brnr) and 1 WPW10170508 (spud-orfce)"
Near Spring Branch, TX 78070
Jim G.
Job Details: 08/07/2020
OVEN ELECTRIC (D KITCHEN AID WOD77EC0HV01 Customer was not able to make appointment. Rescheduled from house to next week. ; schdld next appmnt for 8/11 TUE !
Near San Antonio, TX 78249
Tommy B.
Job Details: 08/07/2020
REFRIGERATOR AMANA ART308FFDM06 "Customer stated that the issue is that the light inside the fridge section is not working. When screwing in the light, the temperature indicator goes out. Ordering control to resolve issue. ; ordrng 1 W11352623 (CONTROL)"
Near San Antonio, TX 78232
Tommy B.
Job Details: 08/07/2020
REFRIGERATOR SAMSUNG RF23M8070S Found issue to be the result of a bad seal in the icemaker compartment in the refrigerator section. Will need silicone gun which is already ordered for another job which will there will be enough remaining to complete this job. ; schdld next appmnt for 8/11 TUE !
Near San Antonio, TX 78253
Justin
Job Details: 08/07/2020
REFRIGERATOR SAMSUNG RS25H5111SG/AA "Ice maker is not working, need to change door gasket after talking with tech line. Don’t see any issues with gasket. Issue is more of a bad ice maker. ; ordrng 1 DA97-13415B (ICE MAKER )"
Near San Antonio, TX 78251
Richard G.
Job Details: 08/07/2020
WASHER WHIRLPOOL WTW5000DW2 Replaced wiring harness. Actuator is not shifting so the unit can spin. Will need actuator.; ordrng 1 W10913953 (actuator)
Near San Antonio, TX 78245
Richard G.
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Customer complaint is that the freezer is icing over. Verified issue, will need to order evap motor and harness. Customer also states the food in the refrigerator section is freezing, and the unit is not making any ice. Ordering icemaker and harness.; ordrng 1 W10316760 (thermistor) and 1 W10884720 (harns-wire) and 1 W11334745 (EVAP MOTOR ) and 1 WPW10300024 (icemaker)"
Near San Antonio, TX 78245
Jesus C.
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRT348FMES00 Tested unit. Fresh food at 33. Thermistor reading 9k. Freezer at 0. Thermistor reading 11k. Called techline. At 0 thermistor should read 25k. Will need to replace freezer thermistor. Spoke with Joseph maintenance supervisor. Will continue repairs. ; ordrng 1 WPW10384183 (thermistor)
Near San Antonio, TX 78207
Jesus C.
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 Tested u it. Not cooling. No frost pattern on evap. Compressor is running. Unit is R600 with lock rings. Called SG. Unit might have leak. Will need sealed system tech to complete repairs. ; schdld next appmnt for 8/10 MON !
Near Elmendorf, TX 78112
Jesus C.
Job Details: 08/07/2020
RANGE WHIRLPOOL WFE320M0ES1 Tested unit. Found bad element left rear. Will need to replace element and right side switches. ; ordrng 1 WP8273994 (elmnt-surf)
Near San Antonio, TX 78260
Jim G.
Job Details: 08/07/2020
MW-HOOD COMBO WHIRLPOOL WMH53521HZ3 Replaced magnetron and found an error with the capacitor and diode. Unfortunately the unit blew fuse the while troubleshooting. ; ordrng 1 W10138793 (fuse) and 1 W10850446 (capactr-mg) and 1 W10880342 (transformr) and 1 W11182110 (cntrl-elec)
Near Spring Branch, TX 78070
Jim G.
Job Details: 08/07/2020
REFRIGERATOR FRGIDAIRE FLSC238DS8 "Verified issue was UI failure. Also water dispenser paddle is completely missing. I verified voltage to UI. Ordered UI control and paddle. Collected discounted service fee with service for job 75645. ; ordrng 1 241685703 (actuator,water blk) and 1 241708102 (pc board,power)"
Near San Antonio, TX 78255
Tommy B.
Job Details: 08/07/2020
REFRIGERATOR LG LFXS30766S Customer stated the issue is the unit is not cooling in either section. Amp meter reading high and compressor is non functional.
Near San Antonio, TX 78230
Tommy B.
Job Details: 08/07/2020
WASHER MAYTAG MHW6630HC0 Customer stated the issue is the unit is leaking from the dispenser. Ordering dispenser to resolve issue. ; ordrng 1 W11465533 (DISPENSER )
Near San Antonio, TX 78223
Ezequiel V.
Job Details: 08/06/2020
WASHER MAYTAG MVWB765FC4 "Checked washer was not able to power on, found error code F6E2 preformed test found bad console , ordering console to resolve issue. Ordering control board just in case.; ordrng 1 W11109974 (console) and 1 W11266618 (CONTROL BOARD )"
Near San Antonio, TX 78222
Ezequiel V.
Job Details: 08/06/2020
DISHWASHER KITCHENAID KDFE104HBL1 "Checked dishwasher found upper rack rubbing on gasket when closing.adjusted rack to no rubbing, but customer wants rack replaced. Ordering upper rack.; ordrng 1 W10350382 (dishrack)"
Near Kerrville, TX 78028
Colton B.
Job Details: 08/06/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ01 Issue is low ice production and poor water pressure. Appliance Care tech that was there to repair oven diagnosed bad valves. Customer not happy that I wasn’t coming out with parts. Ordering valves and scheduling for Friday visit. ; ordrng 1 W10865826 (valve) and 1 WPW10341329 (water valve assy)
Near San Antonio, TX 78240
Jim G.
Job Details: 08/06/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Verified leveling issue. Used wire tie to secure cables during leveling. Issue resolved. ; used 1 WP8567668 (WIRE TIE) from stock
Near San Antonio, TX 78228
Tommy B.
Job Details: 08/06/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Customer stated that the issue is the unit is freezing everything in the top section of the refrigerator and additionally the freezer section has ice accumulation. Ordering a door gasket along with the diffuser assembly as it is broken inside the refrigerator.; ordrng 1 W10315039 (gasket-fip) and 1 W11199204 (diffuser) and 1 W11208347 (duct-air)
Near Boerne, TX 78015
Douglas H.
Job Details: 08/06/2020
REFRIGERATOR WHIRLPOOL KRFF707ESS01 Last trip found faulty led driver. Installed led driver to resolve the issue. Unit now functioning as designed. No further issues at this point. Yes to survey and leave behind.
Near San Antonio, TX 78224
Ezequiel V.
Job Details: 08/06/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced freezer light module after replacement all lights working as designed no issue. Job complete.
Near San Antonio, TX 78245
Richard G.
Job Details: 08/06/2020
OVEN ELECTRIC [S WHIRLPOOL WOS51EC0HS01 "Replaced blower. Attempted to preheat unit. Control and wiring harness are taking out the blower. Will need to reorder blower, control, and wiring harness.; ordrng 1 W11225360 (harns-wire) and 1 W11248652 (blower) and 1 W11261167 (cntrl-elec)"
Near Saint Hedwig, TX 78152
S. L.
Job Details: 08/06/2020
REFRIGERATOR WHIRLPOOL WRT318FMDM02 Called CXC spoke to Denise for concession gout authorization WROYAROAPL1 found leak at fill tube ordered new fill tube clamp and seal call when parts come in; ordrng 1 W10861184 (clamp) and 1 WP1106508 (SEAL) and 1 WPW10601149 (fitting)
Near Cibolo, TX 78108
Steven G.
Job Details: 08/06/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Checked refrigerator found freezer not cooling found unit low on freon added dye drier and charged unit will be back in two weeks to check for leak ; ordrng 1 W10248589 (evaporator) and 1 W11035765 (EVAPORATOR )
Near San Antonio, TX 78245
Richard G.
Job Details: 08/06/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Customer complaint is that the top rack of the dw keeps coming out due to the stopper coming off during wash. Replaced stopper. Tested to complete. Unit is good to go.
Near Schertz, TX 78154
S. L.
Job Details: 08/06/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Found FC door warped causing inefficient cooling and frost RH RC door seal torn as well needs otl for both gaskets adhesive and FC door will clean condenser on return unit needs it once approved ; rqstng P&A on 1 13107111SQ (dor-fip ss) and 1 8201711 (adhesive) and 1 W10830274 (gasket-fip) and 1 WPW10714545 (gasket-fip), states that autho needed"
Near San Antonio, TX 78222
Ezequiel V.
Job Details: 08/06/2020
REFRIGERATOR MAYTAG MSS25C4MGK00 Replaced wire harness after replacement good reading at all connections. Unit is working as designed. No issues. Job complete
Near Fredericksburg, TX 78624
Colton B.
Job Details: 08/06/2020
RANGE KITCHENAID KFEG500EWH3 "Customer issue is that the liner between the cooktop glass and sheet metal frame is rough in the back. Took pictures, ordering new cook top. Calling partner team at the end of the day. Any updates to situation after partner team conversion will be sticky notes.; ordrng 1 W10794931 (cooktop)"
Near Boerne, TX 78015
Douglas H.
Job Details: 08/06/2020
REFRIGERATOR KITCHEN AID KBBL306ESS01 ESTIMATE ONLY! Customer had unit shipped from another city. Mover damaged unit. Checked unit over to find many parts damaged. Ran diagnostics to check unit. Found UI acting up. Included that in my quote. Quoted 3207.60 for all parts and labor (550 labor). Customer is going to submit through insurance and will call us back for when they approve. Collected Sc. ; rqstng P&A on 1 2215612 (AIR DUCT COVER) and 1 W10783283 (FC DOOR HANDLE) and 1 W10783284 (HANDLE) and 1 W10799262 (FC DOOR SKIN SS) and 1 W10801506 (RC DOOR SKIN SS) and 1 W11173662 (TRIM LEFT) and 1 W11173663 (TRIM RIGHT) and 1 W11238395 (WATER FILTER CAP) and 1 W11411871 (UI) and 1 W11449308 (GRILLE UPPER) and 3 WP489464 (SCREW)s and 1 WPW10188547 (LOWER GRILLE SKIRT) and 1 WPW10189196 (LOWER GRILLE)
Near Schertz, TX 78154
Steven G.
Job Details: 08/06/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Checked refrigerator found food freezing in refrigerator section and sweating at dispenser seal, replaced damper and seal checked operation unit working normal now"
Near Fredericksburg, TX 78624
Colton B.
Job Details: 08/06/2020
DRYER MAYTAG MEDB835DW4 New lid not up to customer standards. Ordering new lid and calling partner team. ; ordrng 1 W11227373 (top)
Near San Antonio, TX 78266
Steven G.
Job Details: 08/06/2020
REFRIGERATOR KITCHEN AID KRFC704FBS00 "Broke pan stop in freezer replaced unit is ok, ice maker is making ice customer is Happy."
Near San Antonio, TX 78227
Jesus C.
Job Details: 08/06/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Tested unit. Fresh food cold. Freezer not cooling. Compressor not running properly. Wil need to replace start device. ; ordrng 1 WPW10448874 (start-dev) and 1 WPW10662129 (capacitor)
Near San Antonio, TX 78233
Steven G.
Job Details: 08/06/2020
DRYER MAYTAG MED7230HC0 Checked dryer found F3 E2 fault code ran diagnostics it passed ordering new sensor and wire harnesses; ordrng 1 3387223 (electroid) and 1 W10298258 (harns-wire) and 1 W11164041 (HARNESS )
Near San Antonio, TX 78245
Richard G.
Job Details: 08/06/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 Replaced control. Tested to complete. Unit is good to go.
Near San Antonio, TX 78245
Richard G.
Job Details: 08/06/2020
DISHWASHER WHIRLPOOL WDF330PAHS1 Replaced pump and motor. Tested to complete. Unit is good to go.
Near San Antonio, TX 78258
Jim G.
Job Details: 08/06/2020
REFRIGERATOR WHIRLPOOL WRF757SDHV00 Verified issue. Replaced module. Issue resolved.