Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1860 customer reviews

Doug M.

Doug M.

KITCHEN WHIRLPOOL WFW5620HW0 "Inspected unit for not finishing cycles,performed service diagnostics found f5e0 unbalanced code,found washer very unlevel causing unbalanced issue,could level unit myself due to stack unit,informed maintenance who installed unit to level unit,verified normal operation unit checks ok"

Near Riverfront Dr, Little Rock, AR 72202
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRS325FDAW "Replaced icemaker and fill valve due to jumping l-v icemaker not filling,tested operation checks ok"

Near Sunset Dr, North Little Rock, AR 72118
Chris S.

Chris S.

BELLA KITCHENAID KRFC704FBS00 I installed the three way valve and pulled a vacuum It held a vacuum for about 20 minutes at which point I charged the unit with 4.65 oz. of 134A. All operations check ok at this time customer will observe.

Near Scott Cir, Salem, VA 24153
Chris S.

Chris S.

REFRIGERATOR WHRILPOOL GX5SHDXTQ00 Unit had some ice buildup on the evaporator. Temperatures in both compartments checked near perfect. Defrost bimetal checked ok. Customer will observe. If issue reoccurs I would recommend replacing the bimetal

Near E Lee Hwy, Max Meadows, VA 24360
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 Replaced icemaker and wire harness. Completed harvest upon initial boot up. All checks ok. ; used 1 W0882923 (ICEMAKER) from stock

Near Thames Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

DISHWASHER WHIRLPOOL WDT720PADB2 "No error codes. WPW10671941. (unless smoother than expected)Pump sounds rough and is trying to run, but is not pumping. Needs new pump and motor. Cx to shop for new unit."

Near Mountain Meadow Dr, Vinton, VA 24179
Uriah B.

Uriah B.

MICROWAVE AMANA AMV2307PFS0 Replaced door. All checks ok.

Near Hardy Rd, Vinton, VA 24179
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW7040DW2 F5e2F3e2F0e4F2e1Found codes above. Replaced lid lock with truck stock. Ran auto test cycle. All checks ok. Cx to observe for F3 code. Will pre order valve if callback on that. No signs of anything wrong with it at this time. ; used 1 W10810403 (LID LATCH) from stock

Near Stoney Battery Rd, Troutville, VA 24175
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 I installed the compressor and charged unit. Unit is starting to cool. All operations check ok. Customer will observe.

Near Carrollton Pike, Galax, VA 24333
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced module. All checks ok. Cx also noted noise coming from the dispenser. Nothing wrong with connections. Noise seems to be manifesting at the connection above the door. Per techline, the pressure needs to be above 35psi. If too high it could cause vibration in the line. Cx has braided line which would need to be changed before coming back to install pressure regulator. Need 1/4” line because the regulator uses guess fittings as connections. Pressure Regulator. W10786952SR 7726118836; ordrng 1 W10786952 (valve)"

Near Trillium Ln, Blacksburg, VA 24060
Uriah B.

Uriah B.

WASHER MAYTAG MVWC565FW0 F5e1W11307244. Latch. 91.82Found no reading on the lid switch. Replaced lid lock mechanism. Ran calibration. Ran auto test cycle. All checks ok. ; used 1 W11307244 (LATCH) from stock

Near Yoder St, New Castle, VA 24127
Chris S.

Chris S.

WASHER ROPER RTW4516FW2 Cold water valve was very slow causing an error code. I cleared the code and installed a new valve. All operations check ok. ; used 1 W11210463 (VALVE) from stock

Near Archer Rd, Max Meadows, VA 24360
Michael R.

Michael R.

MICROWAVE MAYTAG MMV4205FZ1 "The appliance would sometimes work, the light wouldn’t come on sometimes also. Installed part ordered including 1 micro switch from truck stock. The appliance is working normal ; used 1 W10727360 (MICRO DOOR SWITCH) from stock"

Near Macon Creek, Victoria, TX 77901
Michael R.

Michael R.

WASHER MAYTAG MVWC565FW1 "Installed part ordered, tested the appliance, it’s spinning and working normal"

Near Robert E Lee Rd, Victoria, TX 77905
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 "The temperature in the refrigerator was 70 degrees, no ice built up on the evaporator and evaporator fan is working normal. Pulled back cover off to the compressor, it was really hot to the touch possible due to lack of Freon and the amps leveled off at 107 amps. This is a sealed system issue, ordered compressor just in case and advised the customer to leave the appliance unplugged ; ordrng 1 W10873801 (start-dev) and 1 W11125124 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10350564 (capacitor)"

Near Fillmore Ave, Victoria, TX 77901
John L.

John L.

WASHER MAYTAG MVWB835DC4 "Installed valve and harness, tested after installation. Issue has been resolved."

Near Oleander Ave, Corpus Christi, TX 78404
Michael R.

Michael R.

MICROWAVE WHIRLPOOL UMV1160CW6 "Installed parts ordered, no further issues"

Near N Navarro St, Victoria, TX 77904
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRT518SZFB00 "Installed part ordered, plugged appliance in, everything powered on, except the compressor wouldn’t stay running due to starting device, didn’t have one in truck stock, ordered part and went ahead and ordered the capacitor ; ordrng 1 W11179313 (capacitor) and 1 WPW10448874 (start-dev)"

Near N Navarro St, Victoria, TX 77901
Michael R.

Michael R.

WASHER WHIRLPOOL WTW8500DC5 Filled a tote with water and tested the appliance. The inlet valve and appliance are working normal

Near N Navarro St, Victoria, TX 77904
Adam H.

Adam H.

RANGE AMANA ACR4303MES0 Inspection of unit shows no error codes. Customer complaint of heating elements will not stay at one setting they will go to high randomly. I could not duplicate customers complaint all temperatures were correct and stayed even throughout my visit. Issue resolved. Customer states it happens at random times and is unpredictable. Further visual inspection of cooktop harness shows that is intact and in good working order.

Near Devon Dr, Corpus Christi, TX 78415
Adam H.

Adam H.

RANGE WHIRLPOOL WFE505W0HZ1 Inspection unit shows error code for oven sensor short. Also control board will not always except commands. Replace oven sensor and control board to resolve issue; ordrng 1 W10181986 (sensor) and 1 W11204517 (cntrl-elec)

Near E General Cavazos Blvd, Kingsville, TX 78363
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW1 Inspection of unit shows error code for unbalanced load. Actual physical inspection of underside of unit shows gearcase leaking oil into rotor and stater and while unit is in spin cycle there’s a rubbing or bumping/humming noise unit not reaching max rpm. Job will require wash plate gear case rotor stater clutch and basket to resolve issue. Job will require authorization.; rqstng P&A on 1 W10006482 (rotor) and 1 W10006483 (stator) and 1 W10006494 (slider) and 1 W10447973 (clutch) and 1 W10586079 (basket asm) and 1 W10625252 (screw) and 1 W10636382 (screw) and 1 W10644129 (screw) and 1 W10834917 (washplate) and 1 W10868473 (gearcase)

Near Co Rd 1601, Alice, TX 78332
Adam H.

Adam H.

MICROWAVE WHIRLPOOL WMH53521HZ3 Customer will be damaging out unit. Scorch marks as well as melting inside of unit.

Near Airline Rd, Corpus Christi, TX 78412
John L.

John L.

MICROWAVE KITCHEN AID KVWB606DSS2 "Inspected unit, unit is getting voltage but will not respond to any inputs. Issue may be with main UI panel or control board. Replace to resolve this.; ordrng 1 W10716813 (electronic control) and 1 W11245979 (capacitor) and 1 W11291913 (cntrl-elec)"

Near Laurel St, Port Aransas, TX 78373
John L.

John L.

WASHER WHIRLPOOL WTW5000DW2 "Installed latch, recalibrated unit. Unit now functioning as designed. Issue resolved."

Near TX-361, Ingleside, TX 78362
John L.

John L.

WASHER AMANA NTW4516FW3 "Installed suspension, ran spin on unit. Shaking has been minimized, normal shaking occurs during spin. Issue resolved."

Near Pinyon Dr, Portland, TX 78374
Adam H.

Adam H.

WASHER WHIRLPOOL WET4027HW0 Inspection of unit shows error code for long fill no fill. Inspection of water valve shows debris stuck in screen. Replace valve to resolve issue; ordrng 1 W11095119 (valve)

Near Krill St, Corpus Christi, TX 78408
Adam H.

Adam H.

DRYER WHIRLPOOL UNVERIFIED Filled a tote with water and tested the appliance. The inlet valve and appliance are working normal

Near Buenos Aires St, Corpus Christi, TX 78417
John L.

John L.

WASHER MAYTAG MVWC400XW "Installed components, found that new motor turned out to be defective. Motor will not turn easily. Will need to reorder motor and install to complete.; ordrng 1 W10249628 (drive motor)"

Near Marie Pl, Portland, TX 78374
John L.

John L.

DRYER AMANA NED4655EW1 "Inspected dryer, timer appears to be stuck or not turning. Can hear a sound coming from timer from a fairly good distance. Timer would need to be replaced to resolve this issue.; ordrng 1 W10745655 (timer)"

Near I-69 Access Rd, Corpus Christi, TX 78410
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF989SDAH02 "Installed parts, when doing installation found that reservoir had a small split allowing for leak also housing was not grabbing correctly either. Will need to order other components to resolve issue.; ordrng 1 W10238156 (housing) and 1 W10394084 (reservoir)"

Near Violet Rd, Corpus Christi, TX 78410
Adam H.

Adam H.

WASHER WHIRLPOOL WTW4816FW2 Inspection of unit shows no error codes but unit does make a squealing sound in spin cycle. Replace suspension cam and belt to resolve issue; ordrng 1 W10006384 (belt) and 1 W10721967 (drive pulley) and 1 W10821956 (suspension)

Near Airline Rd, Corpus Christi, TX 78412
Doug M.

Doug M.

DRYER ROPER RED4516FW0 "Inspected unit found timer would not advance to off position in timed dry,unit continued to run,replaced timer tested unit operation checks ok ; pckd up 1 W10857612 (timer)"

Near Springer Blvd, Little Rock, AR 72206
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Inspected unit for not making ice,found fill tube frozen not allowing water to get to icemaker,this stems from prior issue with fill valve solenoid turn off,fill valve was replace prior visit,removed ice,icemaker did fill,operation checks ok"

Near Rose Point Cove, Little Rock, AR 72206
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Repair crack in liner,unit checks ok"

Near Perry Rd, Bauxite, AR 72011
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Inspected unit for door closure issues issues found same thing as prior visit unit is working as designed,operation checks ok"

Near Berney Way Dr, Little Rock, AR 72223
Doug M.

Doug M.

LAUNDRY WHIRLPOOL WTW5000DW1 "Inspected unit found not spinning correctly,performed service diagnostics found f0e5,f7e1 error codes, performed manual test found unit shaking vigorously causing unit shut off due to unbalance,found gearcase slipping,also found when pushing down on basket,basket bottoming out,diagnosed to need gearcase and suspension kit; ordrng 1 W11035751 (gearcase) and 1 W11130362 (suspension)"

Near Maple Creek Rd, Hensley, AR 72065
Doug M.

Doug M.

WASHER MAYTAG MVWB835DC4 "Inspected unit for unbalanced,found inner basket very loose,remove wash plate found scanner nut stripped on drive shaft,diagnosed to need scanner nut and gearcase ; ordrng 1 W10811956 (drum assy) and 1 W10909670 (nut-spaner)"

Near AR-107, Sherwood, AR 72120
John L.

John L.

DISHWASHER WHIRLPOOL WDF130PAHB0 "Installed drain hose, issue has been resolved."

Near Co Rd 3075, Orange Grove, TX 78372
John L.

John L.

WASHER WHIRLPOOL WFW72HEDW "Installed pump, tested unit. Issue has been resolved."

Near Holden Rd, Aransas Pass, TX 78336
John L.

John L.

DISHWASHER AMANA ADB1400AGW1 "Inspected unit, found builders forgot to remove cap from disposal. Removed cap, issue resolved."

Near Mesquite St, Rockport, TX 78382
John L.

John L.

WASHER MAYTAG MVWB765FW0 "Installed console, recalibrated unit. Tested, issue has been resolved."

Near Polk Ave, Port Lavaca, TX 77979
Adam H.

Adam H.

RANGE WHIRLPOOL WCE55US6HB00 After installing components issue still unresolved. Spoke with tech line tech line states wiring for units in junction box miss wired. Advise customer to contact professional electrician to resolve this issue. Customer felt comfortable enough to re-connect wires according to tech line issue resolved

Near Fresno Dr, Corpus Christi, TX 78411
Adam H.

Adam H.

WASHER ROPER RTW4516FW2 Inspection of unit shows suspension in very good working order. Problem with unit is number one customer overloading capacity number two using powdered non-high-efficiency detergent number three unit is on a very uneven floor space. Level unit to the best of my abilities. Issue resolved. Customer states after my adjustments noise of machine has gone down considerably.

Near Co Rd 335, , TX 78332
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRB322DMBM Waterline going into valve was partially installed. Reset waterline issue resolved. I personally witnessed unit filled with water and they were no leaks coming from valve after receding waterline

Near Co Rd 473, Alice, TX 78332
Uriah B.

Uriah B.

FREEZER WHIRLPOOL WZF79R20DW03 "SR7726106411Siliconed all possible orifices. Entire cabinet frame, door insulation, penetration inside at the evaporator, and on back of unit near compressor. Cx to observe. ; used 1 8201711 (ADHESIVE) from stock"

Near Old Robinson Tract Rd, Pulaski, VA 24301
Uriah B.

Uriah B.

LAUNDRY WHIRLPOOL MVWC565FW0 "Found unit needed shifter not capacitor. Motor was not responding the way it should, so replaced that under parts warranty.Gearcase. 264.71. W11035751Cam 41.70. W10721967331.41Gearcase seems to have movement in the driveshaft. That may be what caused the shifter to fail as it was laboring to shift. The cam splutch is operating, but is rubbing improperly and definitely should be replaced.Cx to call to see about having splutch replaced. ; pckd up 1 W10913953 (actuator)"

Near Pittsfield Cir NW, Roanoke, VA 24017
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Replaced icemaker and harness. Cx to observe. ; used 1 210882923 from stock

Near Buckingham Ct, Roanoke, VA 24019
Uriah B.

Uriah B.

DRYER MAYTAG MEDB765FC0 Door latch not holding anymore. Replaced with truck stock latch 25. All checks ok. Cx using indoor vent kit. ; used 1 279570 (LATCHKIT) from stock

Near Country Club Rd, Troutville, VA 24175
Uriah B.

Uriah B.

LAUNDRY WHIRLPOOL MVWB835DW4 Solenoid on the cold valve was bad. Replaced valve with truck stock. All checks ok. ; used 1 W11165546 (VALVE) from stock

Near Aragona Dr, Vinton, VA 24179
Uriah B.

Uriah B.

DRYER WHIRLPOOL WED4815EW1 Found unit running with no heat. Checked and tightened wire harness connections. Heat back once wiring was tightened. All checks ok.

Near Camp North Rd, Salem, VA 24153
Uriah B.

Uriah B.

DRYER WHIRLPOOL MEDB765FW0 Replaced latch catch. Please parts warranty the previous latch catch put on the unit.; used 1 279570 (LATCH KIT) from stock

Near Ridge Rd, Blacksburg, VA 24060
Doug M.

Doug M.

DRYER WHIRLPOOL WED4850HW0 "Inspected unit for not starting,tested incoming voltage did not have 240v L-1-L2,did not have 120v L1-neutral 0v,L2 -neutral 59v not allowing unit to start,tested thermal fuse checked ok,informant customer to call landlord to get an electrician to fix electrical issues,unit checks ok"

Near W 35th St, North Little Rock, AR 72118
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRT318FMDM05 Customer states back of freezer compartments will cover with ice and refrigerator section will not cool. Ordering harness wire fan motor thermistor and control to resolve this issue.; ordrng 1 2315539 (fan motor) and 1 W10384183 (thermistor) and 1 W10637660 (harns-wire) and 1 W11207397 (CONTROL)

Near S Staples St, Corpus Christi, TX 78413
John L.

John L.

WASHER MAYTAG MVWC565FW1 "Ran diagnostics on unit, received F7E6 motor fault no other codes appeared. Tested drive manually, set to agitate and spin. Found noise emanating from gearcase. Friction in case likely causing motor issues. Replace these components to resolve.; ordrng 1 W10677723 (motor-drve) and 1 W10721967 (drive pulley) and 1 W10870913 (gearcase) and 1 W11033491 (suspension)"

Near W Merriman St, Sinton, TX 78387
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Inspected unit, unit has a switch issue. Switch working without issue, switch does power on light as should, and does power on icemaker when depressed fully. From examination of unit found issue to be with inner freezer door. Inner door droops not allowing it to make full contact with switch. Either door would need to be replaced or a shim/spacer would need to be installed to allow for proper contact. Freezer door 12977864S, cannot find a part number for spacer.; ordrng 1 12466105 (switch,rocker arm)"

Near Royale Dr, Port Lavaca, TX 77979
Doug M.

Doug M.

KITCHEN WHIRLPOOL WRF560SEHZ00 "Replaced dual inlet valve due to water going to valve no water coming out of valve,tested unit operation checks ok"

Near Riverfront Dr, Little Rock, AR 72202
Doug M.

Doug M.

WASHER MAYTAG MVWC415EW1 "Inspected unit for not spinning, performed service diagnostics found f1e1 error main control fault, performed voltage and continuity tests,found j2 connector pins 4&5 4.1 ohms, pins 4&5 4.6 ohms with in range,120v is preset to board,tested dcv at j12 connector did not have dcv,diagnosed to need main control w11124822,customer does not want to move forward"

Near Shiloh Dr, Conway, AR 72032
Adam H.

Adam H.

DISHWASHER WHIRLPOOL WDF520PADM7 Call customer while in route to location 30 minutes out customer called back stating they were out to lunch and would not be back for an hour or more. Reschedule the appointment for the 17th for an am time frame.; schdld next appmnt for 10/17 THU 8-10

Near Eleventh St, Port Aransas, TX 78373
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Lowered right refrigerator door to close better,unit checks ok"

Near Jaci Ln, Conway, AR 72034
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 Inspection of unit shows back of freezer compartment completely frosted over. Replace fan motor thermistor harness wire and control box to resolve issue. This is the third time a tech company has come out to service the unit. Every time has been a different tech company and customer is very serious about contacting whirlpool about a replacement. Advise customer best course of action would be to let me order parts in to have her contact whirlpool directly and express her grievances.; ordrng 1 2315539 (fan motor) and 1 W10384183 (thermistor) and 1 W10646206 (harns-wire) and 1 W10883377 (contrl-box)

Near Cottage St, Corpus Christi, TX 78415
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Replaced evaporator fan and damper control due to failing step 3 of diagnostics,tested unit operation checks ok"

Near Lost Canyon Dr, Conway, AR 72034
Adam H.

Adam H.

RANGE WHIRLPOOL UNVERIFIED Call customer prior to arrival customer states daughter was supposed to leave her money for service call but customer is hesitant about writing a check not sure if it will clear or not. Advise customer I would reschedule for tomorrow.; schdld next appmnt for 10/15 TUE !

Near Buenos Aires St, Corpus Christi, TX 78417
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRS325FDAW "Inspected unit for not making ice,tested icemaker,jumped t-h icemaker is turning with120v,jumped l-v icemaker did not fill,tested 120v to fill valve checked ok,diagnosed unit to need icemaker and fill valve; ordrng 1 WPW10179146 (valve-inlt) and 1 WPW10300022 (icemaker)"

Near Sunset Dr, North Little Rock, AR 72118
Doug M.

Doug M.

DRYER MAYTAG MED6630HW0 "Inspected unit for vibrating noise,called tech line for any notes,tech to order gasket to place under motor bracket to quite vibration noise ; ordrng 1 W11159728 (gasket)"

Near Wayne Dr, North Little Rock, AR 72118
Doug M.

Doug M.

WASHER WHIRLPOOL MVWB765FW2 "Inspected unit found f7e9 error,this error has been on every visit,tested drive assembly per tech sheet all steps check ok,main control has already been replaced,diagnosing to need drive assembly; ordrng 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W11195971 (stator)"

Near Canadian Cove, Maumelle, AR 72113
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 Icemaker is still making ice but very slowly. I checked freezer and fridge temperatures and found the to be normal. Will replace icemaker and have customer observe. ; ordrng 1 W10882923 (icemaker)

Near Thames Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

TRIO CD KITCHENAID KRFC300ESS03 "Reshaped gasket with heat gun. Slides seem like they are not pulling the top of the door back properly. There seems to be a little sag to it. Will order slides and gasket. Leslie ordering parts from the office. Needs drawer slides 2 pieces, side adapter left and right, door bracket left and right, and FC gasket. ; schdld next appmnt for 10/15 TUE 12-4"

Near Old Ct Ln SW, Roanoke, VA 24015
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Compressor is running but isn’t cooling. Compressor seems to be inefficient. We will plan to return on tue with a compressor. ; ordrng 1 W10309988 (compressor)

Near Carrollton Pike, Galax, VA 24333
Adam H.

Adam H.

DRYER ROPER RED4516FW0 Dryer is getting correct voltage it does spin and heat correctly temperatures are within acceptable ranges. Inspection of unit shows felt for both front and back of drum are coming loose with a metal on metal sound. Replace drum assembly to resolve issue; ordrng 1 692526 (sub 279441) and 1 W10757750 (drum assy)

Near E Doddridge Ave, Kingsville, TX 78363
John L.

John L.

DRYER MAYTAG MEDB765FC0 "Inspected unit, found issue to be with inner door. Inner door has bowed out slightly at base of door. This is causing bottom of door to act as a spring, putting tentios between door and frame which’s causes door to spring open. Will need to replace inner door to resolve this.; ordrng 1 3389441 (sub 279570) and 1 W10675495 (strike) and 1 W11087235 (door)"

Near Kirklees Road, Corpus Christi, TX 78415
John L.

John L.

RANGE WHIRLPOOL WFE525S0HS1 "Inspected unit, ran diagnostics. No errors, checked connections on board and elements. All connections good. Issue with control board. Replace board to resolve this issue.; ordrng 1 W11204519 (cntrl-elec)"

Near Pompano Pl, Corpus Christi, TX 78411
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW4 Inspection of unit shows error code for inlet water temperature and long fill no fill. Replaced water valve to resolve issue.; ordrng 1 W10758828 (valve) and 1 W10849297 (harns-wire)

Near Wolverine Dr, Corpus Christi, TX 78414
John L.

John L.

WASHER WHIRLPOOL WTW5000DW2 "Ran diagnostics, received F5E2 lid lock fault. Tested lid latch, lock clicks on and of constantly. Replace lock to resolve.; ordrng 1 W10682535 (latch)"

Near TX-361, Ingleside, TX 78362
Adam H.

Adam H.

WASHER ROPER RTW4516FW2 Spoke with customer before arrival customer states they will not be available until after 5 PM today. Rescheduled customer for Monday between time ranges of 1 and 4 PM.; schdld next appmnt for 10/14 MON 1-4

Near Co Rd 335, , TX 78332
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRT314TFDW00 "Inspection of unit shows start device not always coming on. Replace start device and capacitor to resolve issue. Have not set return date for customer because she is unsure of her work scheduling. Left contact information for customer to call when she has a date available; rqstng P&A on 1 W10448874 (device,start) and 1 W10662129 (capacitor), states that autho needed"

Near Freer Pl, Alice, TX 78332
John L.

John L.

RANGE WHIRLPOOL KGCC506RWW07 "Inspected unit, detected gas coming from front and rear left burner when valves set to off. Replace valves and other components to resolve this issue.; ordrng 1 4456817 (valve,gas burner (bk) and 1 8285792 (tubing gas burner rr) and 1 8285793 (tubing gas burner rf) and 1 8285794 (tubing gas burner lf) and 1 8285795 (tubing gas burner lr) and 1 8286559 (valve,burner (wht)) and 1 8286560 (valve,burner (rapid)) and 1 8286561 (valve-brnr) and 1 W10449142 (regulator) and 1 W10779149 (holder-orf) and 1 W10779150 (holder-orf) and 1 W10779151 (holder-orf) and 1 W10779152 (holder-orf)"

Near S Saunders St, Aransas Pass, TX 78336
John L.

John L.

WASHER MAYTAG MVWC465HW2 "Inspected unit, ran diagnostics. No errors found. Customer explained that unit does bounce around when trying to wash. Checked suspension for issues, found right rear rod to be weak. This is causing issues with unit, replace suspension to resolve this.; ordrng 1 W11159470 (suspension)"

Near Sammy Henderson St, Rockport, TX 78382
John L.

John L.

REFRIGERATOR MAYTAG MFX2676FRZ00 "Inspected unit, found issue is with compressor. Will need to replace to resolve. Compressor falls under Maytag 10 year, told customer that she would have to pay labor cost. Customer agreed to labor.; ordrng 1 W10756020 (compressor)"

Near Biltmore Dr, Corpus Christi, TX 78413
Doug M.

Doug M.

OVEN WHIRLPOOL AER6303MFS2 "Inspected unit for not heating found no display on oven control,verified 120v to control,diagnosed to need oven control ; ordrng 1 W11297545 (cntrl-elec)"

Near Carling Dr, Little Rock, AR 72209
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Inspected unit for crack in liner,found crack in front of deli draw bottom liner,called tech line for coarse of action,tech said to order liner repair kit per #7726098724; ordrng 1 8201700 (repair kit)"

Near Perry Rd, Bauxite, AR 72011
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRX735SDHV01 "Inspected for deli drawer not opening/closing correctly found drawer very hard to open,diagnosed to need glass self assembly with rollers and slides; ordrng 1 W11243759 (shelf-glas) and 1 WPW10346890 (slide) and 1 WPW10346891 (slide)"

Near Tennyson Dr, Conway, AR 72034
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW4850HW1 Checked all wire connections. Checked operation in auto test cycle. Recalibrated the unit. Could not reproduce sound while in home. Secured the drain with tie. All checks ok. ; used 1 WP8567668 (TIE) from stock

Near Towes Ferry Rd, Dublin, VA 24084
Uriah B.

Uriah B.

DRYER MAYTAG MED3500FW0 Found improper power to unit. Advised cx to hire electrician to fix on house side.

Near Georges Run Rd, Shawsville, VA 24162
Chris S.

Chris S.

FREEZER WHIRLPOOL WZF79R20DW03 I installed the hinges and he door. I checked operation. All operations check ok. Customer will observe.

Near Old Robinson Tract Rd, Pulaski, VA 24301
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 I installed the compressor and drier. Charged unit with 5.5 oz.134A. All operations check ok. Customer will observe.

Near Rollingwood Ct, Troutville, VA 24175
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRV976FDEM00 Freezer temp is reading at 0 degrees by thermo couple. Ran icemaker harvest cycle and completed fine. Checked ice box fan and was running fine. Found icemaker off at on/off switch on inside of door. Reset unit by unplugging for about 30 seconds.Cx to observe.

Near Summerville Lane, Hollins, VA 24019
Uriah B.

Uriah B.

FREEZER KITCHENAID KBFO42FTX04 "Gasket leaking in multiple areas, reforming will not work. May be due to door not being shut, but suspect gasket is bad. Would need to replace door most likely because gasket is sandwiched. Thawed out the drain and ran line through it to. Ensure it was clear. Ice build up on the freezer floor indicated drain was frozen over or blocked somehow. Cx to watch it for now."

Near Northern Trail, Salem, VA 24153
Uriah B.

Uriah B.

DISHWASHER MAYTAG MDB7749AWB1 Sold cx parts kit to mount to counter. Wpw10292152 - 31.29; used 1 Wpw10292152 (MISC PARTS) from stock

Near Thornton Rd, Dublin, VA 24084
Adam H.

Adam H.

REFRIGERATOR KITCHENAID KRMF706ESS01 Install component issue resolved

Near S County Road 1144, Riviera, TX 78379
John L.

John L.

REFRIGERATOR WHIRLPOOL WRS325SDHW00 "Inspected unit, customer concerns where about noise when unit dispenses ice. Advised customer that noise is normal and was just solenoid activating. No issue with unit."

Near Frio Dr, Portland, TX 78374
Adam H.

Adam H.

WASHER WHIRLPOOL WFW6620HW0 Inspection of unit shows no error codes. User interface sometimes would not respond but after inspecting unit found gentle touches needed to be used on interface hard presses will not register. Issue resolved.

Near Philomena Dr, Corpus Christi, TX 78412
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Installed module, all lights now working. Issue resolved."

Near Aransas Pass, TX
John L.

John L.

REFRIGERATOR KITCHENAID KRFF707ESS01 Installed harness as well as control. Issue resolved.

Near Duckhaven Dr, Rockport, TX 78382
John L.

John L.

WASHER AMANA NTW4516FW3 "Installed gearcase and other components, recalibrated unit. Issue resolved."

Near N US Hwy 77, CORP CHRISTI, TX 78410
Doug M.

Doug M.

WASHER WHIRLPOOL WFW75HEFW0 "Replaced pressure hose and water level sensor due to f3e1 error code pressure sensor fault,performed auto test unit operation checks ok"

Near Hidden Valley Dr, Little Rock, AR 72212
Doug M.

Doug M.

COMPACTOR WHIRLPOOL TU8000XLP0 "Inspected unit for popping noise,ran cycle on unit,unit does work but when ram goes back makes a popping noise and vibrated whole machine,inspected power driver assembly found broken pieces of plastic on threads,diagnosed unit to need power ram assembly,found parts are discontinued for this unit"

Near Pleasant Valley Dr, Little Rock, AR 72227
Doug M.

Doug M.

KITCHEN WHIRLPOOL KFGG500ESS2 "Inspected unit for oven not operating,customer just had unit installed and did not realize control lock was on,unlocked control,tested unit,operation checks ok"

Near Midland St, Little Rock, AR 72205
Doug M.

Doug M.

WASHER MAYTAG MVWX655DW1 "Inspected unit for not starting found green led light on control not on,verified 120v to board determined board has short,replaced main control,calibrated unit operation checks ok; pckd up 1 W11116592 (cntrl-elec)"

Near Lakeview Rd, North Little Rock, AR 72116
Doug M.

Doug M.

DISHWASHER WHIRLPOOL WDT710PAHW1 "Inspected unit for not heating correctly,found f7e1 error heating error,performed auto test per tech sheet heater did come on,unit is now reset,operation checks ok"

Near Tyler St, Conway, AR 72034
Uriah B.

Uriah B.

I-ENABLED DW MAYTAG MDB4949SHZ0 Found improper power coming to unit. Less than 120V. Advised cx secure services from qualified electrician.

Near Peaceful Dr, Salem, VA 24153
Uriah B.

Uriah B.

WASHER MAYTAG MVWB765FW2 F0E3Cx explained slow spin during cycle. No indication about when in the cycle. Checked all operations. Checked wiring. Checked pressure hose. Ran auto test cycle. Ran calibration cycle. Recalibrated unit. All checks ok at this time.

Near Hillandale Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Replaced icemaker and icemaker cover. All checks ok at this time.

Near Minnie Bell Ln, Vinton, VA 24179
Uriah B.

Uriah B.

REFRIGERATOR KITCHENAID KFIS20XVMS8 Replaced icemaker. Cycle started up upon power up. All checks ok at this time. Cx to observe.

Near Arlington Rd SW, Roanoke, VA 24015
Adam H.

Adam H.

WASHER MAYTAG MVWX655DW1 Installed component issue resolved

Near S Caldwell St, Falfurrias, TX 78355
Adam H.

Adam H.

DRYER MAYTAG MEDB835DW4 After disassembling unit I found articles of clothing stuck in blower wheel causing the belt to slip over motor and idler pulley which in turn was causing the zipping sound. After removing articles of clothing and testing the unit thoroughly all issues are resolved

Near W County Rd 2150, Kingsville, TX 78363
Uriah B.

Uriah B.

BELLA WHIRLPOOL WRF954CIHZ02 Replaced HV board and FC thermistor. Set to 37 and 0. Cx to observe.

Near Fairway Forest Dr, Salem, VA 24153
Adam H.

Adam H.

WASHER WHIRLPOOL WTW4816FW2 Inspection of unit shows error code for long fill no fill. Closer inspection shows hot cold hoses reversed as well as drain line for machine is laying flat to the ground. Advise customer of correct installation methods for drain hose as well as correction for hot and cold taps. Issue resolved

Near N Ave F, Bishop, TX 78343
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS588FIHW00 Found no power at the auger motor. Needs control board. ; ordrng 1 W11089236 (cntrl-elec)

Near Golfview Dr NE, Roanoke, VA 24019
John L.

John L.

FREEZER WHIRLPOOL EV188NYWS00 "Inspected unit, found issue to be with solder from copper to stainless. Freon bleeding through welds. Hit welds again, maintaining pressures. Issue resolved."

Near Rainbow Ln, Corpus Christi, TX 78411
Adam H.

Adam H.

WASHER MAYTAG MVWC415EW0 Inspection of unit shows agitator has stripped out on spindle from gear case Also drain pump continuously running.Wash plate and gear case impossible to separate without destroying one or the other. Gear case wash plate actuator capacitor cam and belt and drain pump will need to be replace to resolve this issue. Components will need authorization; rqstng P&A on 8 8533953 (screw)s and 1 W10003790 (screw) and 1 W10006354 (CAM) and 1 W10006384 (belt) and 1 W10396887 (hub) and 1 W10402178 (retainer) and 1 W10469846 (gearcase) and 1 W10597177 (actuator) and 1 W10614033 (drain pump) and 1 W10625046 (capacitor) and 1 W10680217 (washplate) and 1 W10680218 (agitator)

Near W St Charles Ave, San Diego, TX 78384
John L.

John L.

WASHER MAYTAG MVWX500XW1 "Installed cap, ran recalibration on unit. Everything now working as should. Issue has been resolved."

Near Larkspur Ln, Corpus Christi, TX 78416
Michael R.

Michael R.

WASHER MAYTAG MVWC565FWO "The motor was bad, installed part ordered, traces of oil from the gearcase, installed part ordered. Calibrated and performed a diagnostics test,completed with no error codes,the appliance is spinning and working normal"

Near Halsey St, Victoria, TX 77901
Uriah B.

Uriah B.

LAUNDRY WHIRLPOOL MVWC565FW0 "F7E6F5E3Lid lock operated fine in diagnostic. Agitate was very slow and not quite right. No obstructions, isolated motor and motor seemed fine. Capacitor seems to be bad.Want motor on hand in case.W11395618 capacitor. Motor W11026785. Warranty if needed.; ordrng 1 W11026785 (motor-drve) and 1 W11395618 (CAPACITOR)"

Near Pittsfield Cir NW, Roanoke, VA 24017
John L.

John L.

DRYER AMANA NED4655EW1 "Inspected unit, ran unit. Found issue to be with motor, motor not turning at full speed also support wheels are wobbling causing drag. Replace wheels supports and motor to resolve this issue.; ordrng 2 3397590 (sub 349241t)s and 1 3404162 (motor clamp) and 1 691366 (idler pulley) and 1 694089 (sub 279711) and 1 W10121316 (motor clamp) and 1 W10359269 (support roller shaft) and 1 W10359270 (support roller shaft) and 1 W10396029 (asm mtr) and 4 W10512946 (ring)s"

Near Holly Rd, Corpus Christi, TX 78415
John L.

John L.

DRYER MAYTAG MEDB765FW0 "Inspected unit, unit does not power on. Checked for voltage at outlet. No voltage at outlet. Reset breaker, one leg now powers on other leg still no to little voltage. Advised customer to have electrician to check electrical."

Near Triple Crown Dr, Corpus Christi, TX 78417
John L.

John L.

DRYER WHIRLPOOL WED8000DW4 "Inspected unit, ran diagnostics. No errors, ran dryer for function. Dryer functioning as should. Found wrinkle shield to be selected on unit. Which has unit to run after initial dry cycle. No issues found with unit at this time."

Near Dryer Cir, Corpus Christi, TX 78416
John L.

John L.

REFRIGERATOR KITCHENAID KRFC302ESS00 "Installed component, was having issue getting board to respond. After powering down unit for a bit, was able to program board. Air now blowing in freezer section, and is cooling. Issue resolved."

Near Market St, Port Aransas, TX 78373
Doug M.

Doug M.

DRYER WHIRLPOOL WED4850HW0 "Replaced terminal block and dryer power cord due to short at terminal block and cord,tested unit operation checks ok"

Near Pershing Cir, North Little Rock, AR 72114
Uriah B.

Uriah B.

DRYER MAYTAG MED5630HC0 "9k ohm outlet thermistor38k ohm inlet thermistorMoisture sensor tests good in diagnostic and manually. Everything checking ok at this time. Cx to run more loads and see if moisture set loads misbehave. If continued problem, will pre order board and moisture sensor. ; O-emld tckt"

Near Riverdale Rd SE, Roanoke, VA 24014
Michael R.

Michael R.

WASHER MAYTAG MVWB765FW1 "Error code F2E1, cleared error code and tested the UI, no stuck button. Calibrated and performed a diagnostics test, completed with no issues. Heard scratching when it was agitating, saw change between the wash plate and tub,removed the agitator and removed the change, put agitator back in place, tested on manual no longer making the noise, the appliance is is working normal"

Near Redwood Dr, Victoria, TX 77901
Adam H.

Adam H.

WASHER MAYTAG MVWB765FW3 Inspection of unit shows error code for locked rotor. Replace clutch rotor and stater to resolve issue. Customer will need And appointment time after 1 PM on Thursday only. Advise customer that appointment times are fluid and not guaranteed time specific.; ordrng 1 W10817398 (clutch) and 1 W10897040 (rotor) and 1 W10897050 (stator)

Near Cactus Ave, Alice, TX 78332
Michael R.

Michael R.

WASHER MAYTAG MHWE200XW00 "Installed part ordered, performed a diagnostics test and appliance completed with no issues"

Near Nightingale St, Victoria, TX 77901
Adam H.

Adam H.

FREEZER WHIRLPOOL WZF34X18DW03 "Inspection of unit shows large mounds of ice buildup in freezer. Replace thermistors and control box and heater to resolve issue; ordrng 1 W10316428 (heater) and 1 W10383615 (thermistor,fc) and 1 W11181209 (harns-wire) and 1 W11221339 (contrl-box) and 1 WPW10384183 (thermistor)"

Near Wright Materials Rd, Realitos, TX 78376
Doug M.

Doug M.

DRYER MAYTAG MEDX655DW1 "Inspected unit for noisy operation,turned unit on found thumping noise coming from unit,removed front panel found a rock between drum and felt,removed rock,tested unit operation checks ok"

Near Fernwood Dr, Conway, AR 72034
Adam H.

Adam H.

DRYER MAYTAG MEDC200XW2 Blower wheel was not ordered upon my last visit. Ordering blower wheel to resolve issue.; rqstng P&A on 1 694089 (sub 279711)

Near W Stockton St, Falfurrias, TX 78355
John L.

John L.

WASHER MAYTAG MVWB835DC4 "Ran diagnostics, received a F3E2 water inlet fault, F0E4 limited spin, F8E6 water hazard. Customer explained that unit tends to dispense water at all times, and was forced to shut water off at wall. Issue is with inlet valves not shutting, causing water to continuously pour into tub. Replace valves to resolve this issue.; ordrng 1 W10758828 (valve) and 1 W10849297 (harns-wire)"

Near Oleander Ave, Corpus Christi, TX 78404
Doug M.

Doug M.

LAUNDRY WHIRLPOOL WFW5620HW0 "Inspected unit for water fill issues found connector to fill valve was not in place to turn on fill valve,reset connector,tested unit operation checks ok"

Near Riverfront Dr, Little Rock, AR 72202
Michael R.

Michael R.

WASHER MAYTAG MVWC565FW0 "No error codes, the appliance is making a loud noise when I put it into spin cycle, looked at the gearcase, oil underneath, I was unable to remove the wash plate, Ordered parts to resolve issue.; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley), rqstng P&A on 1 W10752719 (basket), ordrng 1 W11035751 (gearcase), rqstng P&A on 1 W11161960 (agitator), ordrng 1 WPW10006384 (drive belt) and 1 WPW10427633 (pulley shield)"

Near S Liberty St, Victoria, TX 77901
Doug M.

Doug M.

KITCHEN WHIRLPOOL WRF560SEHZ00 "Inspected unit for not making or dispensing water,found water to unit and water is coming out of inlet valve no water coming out of dual valve,diagnosed to need dual valve; ordrng 1 WPW10279866 (valve-inlt)"

Near Riverfront Dr, Little Rock, AR 72202
Michael R.

Michael R.

WASHER WHIRLPOOL WTW7000DW "Called customer several times starting at 11:12AM, NO VM AVAILABLE. Arrived at location and knocked on the door hard several times, heard dog barking, no answer, called customer again at 11:30AM, NO ANSWER, left magnet on the door and took a picture ; O-emld tckt"

Near S Ben Jordan St, Victoria, TX 77901
John L.

John L.

WASHER AMANA NTW4516FW3 "Ran unit on spin. Grinding noise coming from gearcase, also motor has been damaged due to friction of gearcase. Replace drive and gearcase to resolve this.; ordrng 1 W10623547 (motor-drve) and 1 W10721967 (drive pulley) and 1 W10815026 (actuator) and 1 W10866238 (capacitor) and 1 W10870910 (gearcase)"

Near E Main Ave, Robstown, TX 78380
Doug M.

Doug M.

WASHER MAYTAG MAH8700AWW "Inspected unit for not spinning,tied spin cycle found basket would not move,tried to spin basket by hand found basket would not spin freely,found bearing bad causing damage to spindle on inner basket,customer does not want to repair due to cost"

Near Cypress Creek Rd, Vilonia, AR 72173
Michael R.

Michael R.

WASHER WHIRLPOOL WTW7000DW "Called customer several times starting at 11:12AM, NO VM AVAILABLE. Arrived at location and knocked on the door hard several times, heard dog barking, no answer, called customer again at 11:30AM, NO ANSWER, left magnet on the door and took a picture ; O-emld tckt"

Near S Ben Jordan St, Victoria, TX 77901
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Inspected unit for cooling issues in fresh food section,performed service diagnostics found evaporator fan not running with 14 device to motor,also found damper failed to close in step 3,diagnosed to need fan and damper control; ordrng 1 W11087438 (motor-evap) and 1 WPW10248595 (control)"

Near Lost Canyon Dr, Conway, AR 72034
Doug M.

Doug M.

WASHER WHIRLPOOL WFW5620HW0 "Inspected unit for not starting found unit would not power up nor performed service diagnostics, tested incoming voltage 120v checked ok,diagnosed to need acu and console; ordrng 1 W11319991 (cntrl-elec) and 1 W11322903 (cntrl-elec)"

Near Faulkner St, Conway, AR 72034
Doug M.

Doug M.

M/W OTR WHIRLPOOL WMH32519FB1 Could not removed unit from cabinet due to cabinet being built around vent and vent is screwed to unit could not get to screws; schdld next appmnt for 10/17 THU !

Near Mt Tabor Rd, Lonoke, AR 72086
Adam H.

Adam H.

RANGE JENN-AIR JGD3536BS00 Inspection of unit shows burner valve not turning it does compress but cannot turn the knob right or left. I did collect a service call charge from custome. Customer does show interest in replacing components themselves. Part required to repair issue is listed as w10441647 burner valve..

Near E Warren Ave, Kingsville, TX 78363
Adam H.

Adam H.

WASHER MAYTAG MHW5500FW1 Inspection of unit shows interface powering on powering off in rapid 6 session only way to turn off power to unit just to turn off the breaker. Replace control board and interface to resolve issue. Job will require two technicians it is a stacked unit built very tightly into cabinetry.; ordrng 1 W10825105 (panel-cntl) and 1 W11033858 (cntrl-elec)

Near Gentle Wind Ave, Corpus Christi, TX 78414
John L.

John L.

UPRIGHT / CHEST WHIRLPOOL WZF34X16DW04 "Installed components, charged unit to proper levels. Pressures held, unit cooling. Issue resolved."

Near N Navarro St, Victoria, TX 77904
John L.

John L.

REFRIGERATOR KITCHENAID KRSF505ESS01 "When getting unit ready for Installation of dye dryer and inverter. Found unit to be dry of Freon. Placed components onto unit and charged unit, holding pressure. Unit is cooling, but may have leak somewhere within. Advised customer to keep an eye on temperature for any changes. If customer calls back for cooling issue order part 2188822 evaporator."

Near Victoria, TX 77904
John L.

John L.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Installed dye dryer onto unit, charged unit. Unit holding pressure. Unit is now cooling issue resolved.; used 1 WPW10143759 (DRIER) from stock"

Near Green Gable Dr, Victoria, TX 77904
Michael R.

Michael R.

WASHER MAYTAG MVWB835DW0 "Installed part ordered, calibrated and performed a diagnostics test, completed with no error codes. The inlet valve and appliance are working normal"

Near Rodeo Rd, Inez, TX 77968
John L.

John L.

WASHER WHIRLPOOL WTW4816FW "Installed valve, recalibrated unit. Tested valves, issue resolved."

Near Co Rd 3054, Orange Grove, TX 78372
Adam H.

Adam H.

MICROWAVE WHIRLPOOL WOC97EC0HZ03 Sr#7726077449. After installing component issue still unresolved. Call tech line to troubleshoot issue tech line states to replace blower assembly to resolve issue as well as user interface and control board.; ordrng 1 W11105052 (console) and 1 W11200129 (blower) and 1 W11253186 (cntrl-elec)

Near Main Royal Dr, Corpus Christi, TX 78418
Michael R.

Michael R.

WASHER MAYTAG MVWB765FW0 "Installed parts ordered,calibrated and performed a diagnostics test, completed with no error codes, the lid lock and appliance are working normal. The mother didn’t knower daughters email."

Near Monterrey Dr, Victoria, TX 77904
Michael R.

Michael R.

DISHWASHER WHIRLPOOL WDF330PAHB1 "Installed part ordered, the door is opening and closing properly"

Near FM 236, Victoria, TX 77905
John L.

John L.

DISHWASHER WHIRLPOOL WDF130PAHB0 "Inspected unit, found issue with drainage hose. Hose has small puncture causing leak when drain. Replace hose to resolve issue.; ordrng 1 W10545278 (drain hose)"

Near Co Rd 3075, Orange Grove, TX 78372
John L.

John L.

RANGE AMANA ACR4303MFW3 "Installed board, issue has been resolved."

Near I-69 Access Rd, Corpus Christi, TX 78410
Michael R.

Michael R.

OVEN WHIRLPOOL WOD77EC0HS01 "Took old door off, Cleaned all the glass up, checked the new glass door, it’s damaged. Put old one back n place and reordered the part, went ahead and ordered the glass frame, found a where it’s pushed out on the bottom left.; ordrng 1 W11110283 (glass-door) and 1 WPW10709147 (frame-glas)"

Near N Navarro St, Victoria, TX 77904
Adam H.

Adam H.

WASHER MAYTAG MVWC465HW2 Inspection of unit shows no error codes. Automatic and manual testing of unit shows all functions work accordingly. Customer stated they had started a load of laundry then open the lid got sidetracked and didn’t come to add more garments or close the lid so the unit drain standing water in unit works in turn led the customer to believe there was an issue with performance of the machine. Customer instructs issue resolved

Near N Bayberry Pl, Corpus Christi, TX 78418
Michael R.

Michael R.

UPRIGHT / CHEST WHIRLPOOL WZC3115DW01 "The starting device is kicking on and off not allowing the compressor to stay running. Didn’t have one in truck stock,ordered part ; ordrng 1 W10873801 (start-dev) and 1 WPW10350564 (capacitor)"

Near N Navarro St, Victoria, TX 77904
Adam H.

Adam H.

COOKTOP KITCHENAID KGCU467VSS02 Customer is extremely upset with Best Buy/KitchenAid. Customer states they have been having problems with this particular unit since they got it. Original problem started with Best Buy/KitchenAid sending wrong conversion kit Second problem occurred when customer found out they were missing components to the unit and then again parts that were sent to customer were the wrong ones and one was broken only two burners on the stove have ever worked and spark module continues to spark even after burner has lit. Inspection of unit shows spark module needs to be replaced as well as all burner caps. Customer has declined for the service or repairs. Customer will be contacting KitchenAid personally to request that they make the situation right With replacing units or refunding with cash. Customer wants it noted that they have had problems with this unit from the very beginning.

Near Rabbit Run, Corpus Christi, TX 78415
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRX735SDBM Install components tested unit icemaker works as intended. Advise customer to dispose of first three or four batches of ice and allow a 24 hour wait. For unit to come back to temperature.

Near Escondido St, Portland, TX 78374
John L.

John L.

DRYER WHIRLPOOL MEDX655DW1 "Inspected unit, found issue to be circulating air poorly. Remove exhaust hose from unit, unit pushes air much better than when connected to exhaust vent. Exhaust vents to roof, issue is with home exhaust works. Advised customer to have vent cleaned out as well as to make sure exhaust can expel easily."

Near Maverick Dr, Corpus Christi, TX 78410
Adam H.

Adam H.

DRYER WHIRLPOOL WED8540FW1 Install components tested unit everything in working condition. Issue resolved

Near W Ella Ave, Kingsville, TX 78363
Michael R.

Michael R.

WASHER WHIRLPOOL WFW6620HC0 "Took the back panel off, no issues, the appliance powers on and is working normal"

Near N Navarro St, Victoria, TX 77904
Michael R.

Michael R.

REFRIGERATOR MAYTAG MFF2258VEW6 "Installed part ordered, tested the ice maker, it’s calling for water and working normal"

Near FM 2102, Kenedy, TX 78119
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Found the connection from icemaker to dual valve was bad. Leak was happening when ice fill happens.

Near Dalton Dr, Dublin, VA 24084
Michael R.

Michael R.

WASHER MAYTAG MVWB835DW1 "Error code F0E5, cleared error code, calibrated and performed a diagnostics test, the gearcase bearings are bad ,ordered part to resolve issue ; ordrng 1 W10811956 (drum assy)"

Near S 9th St, Kenedy, TX 78119
Uriah B.

Uriah B.

DRYER WHIRLPOOL WED8540FW2 Power off to the house. Cx suspects element. Will preorder to come back. Cx may leave door to back unlocked or mother will be here. ; ordrng 1 WP3387747 (element)

Near Cambria St NE, Christiansburg, VA 24073
Uriah B.

Uriah B.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Replaced pump and motor. Ran testing. All checks ok at this time. Needs top rack rails and stops and spacers. ; ordrng 2 WP3385089 (track)s and 2 WP8565925 (stop)s and 2 WPW10082861 (stop)s and 2 WPW10306228 (spacer)s

Near Nikkel Ln, Blacksburg, VA 24060
Uriah B.

Uriah B.

LAUNDRY MAYTAG MEDX655DW1 Tested element and timer. Found completely blocked air duct. All checks ok.

Near George Edward Via NW, Christiansburg, VA 24073
Uriah B.

Uriah B.

KITCHEN WHIRLPOOL MDB4000AWB Replaced both parts and now leak is on left side. Door does not seem to be sealing. Spray arms were cleaned as best I could. Adjusted legs to try to seal better. Nothing seems to be working. Either right or left side leak no matter the adjustment. Discount due to not resolving issue per office.

Near Shiloh Loop, Pulaski, VA 24301
Uriah B.

Uriah B.

KITCHEN WHIRLPOOL WDF520PADM7 "Found cx plumbing not correct. Drain was hooked up after the trap under the sink. Concern about drying. Informed cx about running hot water at the sink, rinse aid, and hi temp wash cycle. All checks ok."

Near Prospect Ave, Pulaski, VA 24301
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Freezer module bad. Needs module. ; ordrng 2 W11205083 (module)s

Near Trillium Ln, Blacksburg, VA 24060
Doug M.

Doug M.

ICEMAKER KITCHENAID KUIC15POZP1 "Replaced drain pump due causing unit to short out and not make ice,tested unit operation checks ok"

Near Ferncrest Dr, Little Rock, AR 72223
Doug M.

Doug M.

WASHER WHIRLPOOL WTW4816FW2 "Inspected unit found customer had unit unplugged,plugged unit in emergency drain cycle turned on,let unit complete cycle performed service diagnostics found no error codes, performed manual test all steps checked ok,checked for proper drain hose installation checked ok,calibrated unit operation checks ok"

Near Pleasant Ridge Rd, Little Rock, AR 72223
Doug M.

Doug M.

KITCHEN WHIRLPOOL WDF520PADM7 "Inspected unit for not cleaning upper rack,found unit very out of level causing ponding at front door not allowing water flow back to sump correctly,also found the upper rack is not being properly loaded,customer putting to many dishes on upper rack not allowing water to penetrate surface area of dishes,picture of how rack is loaded on SD-QuickPic,informed customer over loading will cause poor wash results,leveled unit,checked for error codes,no errors,verified normal operation unit checks ok"

Near Springwood Dr, Little Rock, AR 72211
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "Inspected unit for temperature concerns,performed temp tests,found 39 degrees in fresh food section,5 degrees in freezer temps are with in range,verified normal operation unit checks ok"

Near Rogers St, North Little Rock, AR 72117
Doug M.

Doug M.

DRYER WHIRLPOOL WED4850HW0 "Inspected unit for not heating found short at power cord and terminal block,called partner team per notes to see if needed to call safety team,partner team transferred me to safety team they are gonna all parts including power cord; schdld next appmnt for 10/10 THU !"

Near Pershing Cir, North Little Rock, AR 72114
Adam H.

Adam H.

DISHWASHER KITCHENAID KDFE104HPS0 Unable to run diagnostic on unit control board completely unresponsive unit is getting correct voltage. Replace control board to resolve issue; ordrng 1 W11227795 (cntrl-elec)

Near Clarissa Spring, Alice, TX 78332
Adam H.

Adam H.

WASHER ROPER RTW4516FW1 Good luck received had several broken points along the lock itself. Defective part. Re-order latch and control to resolve issue. Job will require authorization.; rqstng P&A on 1 W10682535 (latch) and 1 W10897778 (cntrl-elec)

Near E Warren Ave, Kingsville, TX 78363
Michael R.

Michael R.

WASHER MAYTAG MVWB765FW0 "Error code F6E2, cleared error code and UI wouldn’t allow me to do anything. Unplugged and removed the console plugged back in after 60 seconds, the control is good, unplugged the console and plug back in, put console back in place and went into diagnostics gave the same error, still not allowing me to do anything on the UI, ordered console and rescheduled customer ; ordrng 1 W10919546 (console)"

Near Polk Ave, Port Lavaca, TX 77979
John L.

John L.

WASHER WHIRLPOOL WFW72HEDW "Installed part, unit still has same issue. Inspected unit, ran test. Found issue with drain pump. Need to order pump to resolve. Expedite part if possible.; ordrng 1 W10799065 (pump-water)"

Near Holden Rd, Aransas Pass, TX 78336
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRT518SZFB00 "The appliance wouldn’t power on, no lights, found power cord was damaged, ordered part to resolve issue and rescheduled customer ; ordrng 1 W11238411 (WIRE HARNESS)"

Near N Navarro St, Victoria, TX 77901
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "The refrigerator and freezer were not cooling, the temperature in the FC was 44 degrees and 50 degrees in the RC. Checked the compressor, it is really hot to the touch, causing the compressor to shut on and off, the condenser fan is working normal. Ordered compressor to resolve the issue and rescheduled customer ; ordrng 1 W10507884 (compressor)"

Near Gentle Breeze, Victoria, TX 77905
Uriah B.

Uriah B.

MICROWAVE WHIRLPOOL WMH76719CZ0 "Found upper door cam stuck back. Replaced fuse. Found error f4e9. Ordering parts to repair AccuPop errors. Wayne to see if DAP can find the SmartPop wire harness.; ordrng 1 W10893404 (cntrl-elec) and 1 WPW10508748 (cntrl-elec), used 1 W10138793 (FUSE) from stock"

Near Ziegler Ave, Dublin, VA 24084
Chris S.

Chris S.

DRYER MAYTAG DE412 Heating element is open. It is receiving 240 volts but isn’t coming on. ; ordrng 1 W10116793 (element)

Near Circle Brook Dr, Cave Spring, VA 24018
Chris S.

Chris S.

RANGE WHIRLPOOL WEGA25H0HN0 Center burner spark igniter isn’t coming on l the low setting. Center burner detention is also not working correctly. Will replace the spark wire harness and center burner per tech line. ; ordrng 1 W10885903 (harns-wire) and 1 W11123245 (valve-brnr)

Near Westland St, Salem, VA 24153
Chris S.

Chris S.

MICROWAVE AMANA AMV2307PFS0 The unit has been installed about 6 months ago. The outer glass on the door is broken. ; ordrng 1 W10890776 (door/mw)

Near Hardy Rd, Vinton, VA 24179
Doug M.

Doug M.

WASHER WHIRLPOOL WFW75HEFW0 "Inspected unit for emergency drain continuing to run,let e-drain finish cycle,performed service diagnostics found f3e1 error code pressure sensor fault,diagnosed to need pressure switch and pressure hose; ordrng 1 W11044559 (hose) and 1 WPW10448876 (switch-wl)"

Near Hidden Valley Dr, Little Rock, AR 72212
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRB322DMBM Install components issue resolved. Advise customer of a 24 hour wait. Before unit comes back to temperature and starts producing ice also advise customer to throw out first three or four batches of ice on icemaker.

Near Co Rd 473, Alice, TX 78332
John L.

John L.

WASHER WHIRLPOOL WFW5620HW0 "Installed components, tested. Issue has been resolved."

Near TX-361, Port Aransas, TX 78373
Adam H.

Adam H.

WASHER MAYTAG MVWB765FW0 After speaking with customer and informing him of our billing procedures customer has declined any service

Near E County Rd 2328, Riviera, TX 78379
Adam H.

Adam H.

WASHER MAYTAG MVWC565FW1 Install department calibrated unit ran verification cycle issue resolved

Near S Staples St, Corpus Christi, TX 78413
Adam H.

Adam H.

WASHER AMANA NTW4516FW2 Install components calibrated unit ran verification cycle issue resolved

Near Sarita St, Corpus Christi, TX 78405
John L.

John L.

DISHWASHER WHIRLPOOL WDF520PADM7 "Installed components, ran dishwasher. Dishwasher draining properly. Issue resolved."

Near TX-361, Port Aransas, TX 78373
John L.

John L.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Installed icemaker and valves. Tested for function. Icemaker turning and receiving water. Issue resolved.

Near S Santa Clara Dr, Rockport, TX 78382
John L.

John L.

WASHER MAYTAG MVWC565FW1 "Installed components, recalibrated unit. Tested on a normal cycle to see fill level. Fill normal. Issue resolved."

Near Odem, TX 78370
Michael R.

Michael R.

DRYER MAYTAG MEDC465HW0 "The dryer was not heating, voltage at the wall and appliance were good. Remove back panel and fuses, high limit thermostat was cracked, installed one I had in truck stock, tested appliance,it’s heating and working normal and has good airflow"

Near Valley Vista Rd, Victoria, TX 77904
Michael R.

Michael R.

WASHER MAYTAG MVWB865GW0 "The customer had a load going on arrival, canceled and ran a drain and spin to remove the load. Error code F0E3 ,F9E2, F2E1, cleared error codes calibrated and performed a diagnostics test, completed with no error codes"

Near Gettysburg Dr, Victoria, TX 77904
Uriah B.

Uriah B.

WASHER MAYTAG MHW3505FW1 Confirmed error F3e1. Customer explained that the sensor has been changed before. Changed control and sensor. Ran test cycle. All checks ok.

Near Barrett Ridge Rd, Draper, VA 24324
Uriah B.

Uriah B.

KITCHEN KITCHENAID KDPE334GPS0 Replaced drain pump. Tested in diagnostic. All checks ok.

Near S Jefferson Forest Ln, Blacksburg, VA 24060
Uriah B.

Uriah B.

DRYER WHIRLPOOL MEDB765FW0 Replaced door latch. All checks ok.

Near Ridge Rd, Blacksburg, VA 24060
Uriah B.

Uriah B.

REFRIGERATOR KITCHENAID KRMF706EBS01 Replaced left pantry drawer left slide assembly and middle pantry drawer slides.

Near Quail Ridge Ct, Cave Spring, VA 24018
Uriah B.

Uriah B.

DRYER WHIRLPOOL WED8000DW4 Replaced exhaust pipe. All checks ok at this time.

Near Olde Tavern Rd, Roanoke, VA 24019
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRT318FZDB Installed evaporator and charged unit with 3.7 oz. of 134A. All operations check ok. Customer will observe.

Near 3rd St SW, Christiansburg, VA 24073
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed freezer bin all operations check ok

Near Peakland Way, Christiansburg, VA 24073
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 I removed the water filter and reinstalled it. Showing the customer how to remove and install the water filter. All operations check ok customer will replace the filter.

Near Chaparral Dr, Cave Spring, VA 24018

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