Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1572 customer reviews

Richard G.

Richard G.

MICROWAVE OVEN WHIRLPOOL WOC54EC7HS03 Replaced appliance manager. Tested to complete. Unit is good to go.

Near Shavano Ridge, San Antonio, TX 78230
Jim G.

Jim G.

RANGE JENNAIR JES9900BAS Replaced right from burner and knobs. Switch was not needed. Also discovered a faulty right front infinite switch and harness. Will return to replace. Collected payment upfront. ; ordrng 1 5171P549-60 (harness- s) and 98 74011596 (switch-inf)s

Near Lilly Crest Dr, San Antonio, TX 78232
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER AMANA ADB1400AGB1 Found open float switch error unit not filling with water. Checked found brown wire at valve broken and wire at float switch broken repaired wires with heat shrink tested unit filling heating washing and draining ran service cycle to clear error codes all operations normal.

Near Converse, TX
Ezequiel V.

Ezequiel V.

WASHER AMANA NTW4516FW3 Checked washer found gearcase making loud grinding noise in spin ordering gear case to resolve issue.; ordrng 1 W10870910 (gearcase)

Near S Zarzamora St, San Antonio, TX 78207
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Issue is little to no ice production. On further inspection found fill tube to be frozen up. Defrosted fill tube and tried to fill icemaker, still very little fill. Ordering new valve to resolve issue. ; ordrng 1 W11043013 (valve)"

Near Pecos Rdg, , TX 78015
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Checked refrigerator no liquids freezer checked refrigerator compartment thermistor found reading from thermistor bad ordering thermistor to resolve issue. SR7728665380; ordrng 1 W10452402 (thermistor)

Near San Simeon Dr, San Antonio, TX 78228
Colton B.

Colton B.

REFRIGERATOR JENN-AIR JFFCC72EFS00 Unit still not making ice. Called techline (SR 7726005989)who wanted me to replace the UI. Ordering part and returning on Friday.; ordrng 1 W11086558 (panel-ui)

Near Rio Cordillera, Boerne, TX 78006
Tommy B.

Tommy B.

OVEN ELECTRIC (D WHIRLPOOL WOS51EC0HS01 Swapped out user interface to resolve functioning issues and unit is testing good now with no further issues at this time.

Near Porch Swing, Boerne, TX 78006
Justin  R.

Justin R.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer only using 1 hour wash and heat dry. Heater working, adjusted rinse aide to max release. Will instruct customer to try running a normal cycle with Sani and high temp wash selected."

Near Texas Bend, Castroville, TX 78009
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Replaced deli drawer light and now all lights in the circuit are working as designed. Unit fully operational.

Near Las Lomas Blvd, San Antonio, TX 78258
Justin  R.

Justin R.

RANGE WHIRLPOOL WFG320M0BS3 "Unit heating just fine, adjusted to the calibration back to 0, was set to -20."

Near Moon Shine, San Antonio, TX 78254
Jim G.

Jim G.

WASHER LG WM2501HWA Customer has declined repair given the multiple trips. Asking for parts refund if possible on control board which I am returning.

Near Prairie Meadows, San Antonio, TX 78258
Shawn W.

Shawn W.

ICEMAKER (STANDA WHIRLPOOL KUIC18NNTS1 "I replaced the wiring harness, recirculation pump and the drain pump. Unit is now fully operational. There was a a plumbing issue. Our customer has a plumber coming out to repair it and will run the unit and give us a call if any further issues. Our customer provide his own parts."

Near Shady Cliff St, San Antonio, TX 78232
Justin  R.

Justin R.

WASHER MAYTAG MVWX655DW2 "Unit has a bad water inlet valve, will need valve for repair. Hot water port not opening up. ; ordrng 1 W11127357 (housing)"

Near Tarifa Way, San Antonio, TX 78253
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Customer complaint is that the unit is frosting in the freezer section. Verified issue, unit is not sealing properly on the left hand side due to rails and brackets being defective. Ordering rails and brackets.; ordrng 2 W11265130 (slide)s and 1 WPW10284682 (bracket) and 1 WPW10284683 (bracket)"

Near Princess Donna St, San Antonio, TX 78229
Colton B.

Colton B.

WASHER SAMSUNG WF42H5200APA2 Issue is a UE error code meaning an unbalanced load. When I spin the tub by hand I hear what sounds like a marble rolling in he tub. This indicates a blown bearing to me. Ordering tub and suspension. ; rqstng P&A on 4 DC66-00470B (SHOCK ABSORBER)s and 1 DC97-17037E (TUB)

Near Tanya St, Fredericksburg, TX 78624
Jesus C.

Jesus C.

MW-HOOD COMBO WHIRLPOOL WMH32519HZ4 Found diode burnt out. Replaced diode. Unit is heating. No further issues. Tested to complete.

Near Barkley Lake, San Antonio, TX 78222
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Unit has authorization number parts and labor found ice door stuck open removed Ui needs new ice door assembly rescheduling Monday.; ordrng 1 WPW10353552 (separator)

Near Caddo Lake Dr, San Antonio, TX 78244
Colton B.

Colton B.

DRYER WHIRLPOOL WED8500DW4 "Customer issue is no power to washer. Reset unit, makes no difference. Found F2E1/F6E2 error codes in diagnostics. Connections checked good. Ordering new control and overlay to resolve issue, scheduling for Monday. ; schdld next appmnt for 10/26 MON !"

Near Fredericksburg, TX 78624
Shawn W.

Shawn W.

WASHER MAYTAG MVWB765FW4 "Our customer was experiencing a rattling sound during spin. Found two coins lodged between the impeller and the tub and one underneath the impeller. Pictures included. Ran service test mode at low, medium and high, as well as both agitate loads. The sound has gone away. noticed that the washer is not balanced correctly by the installer. This has been fixed as well. Unit is fully operational. No fault codes. Ran calibration."

Near Circle Oak Dr, Schertz, TX 78154
Colton B.

Colton B.

ICEMAKER (STANDA KITCHEN AID KUIX535HPA "Customer complaint is no drain and a leak. Pulled unit out to check the connections on drain pump, those were good. Ran unit for 30 minutes, watched unit drain and produce ice as intended. Everything is looking good at this moment. Customer will call if issues persist."

Near E Austin St, Fredericksburg, TX 78624
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Found that the electrical outlets in the house are fine. I located a shorted wire at the control board. Repaired short. Called SG and Rich at Tech Line to help the process. Used a zip tie WPW10339879 to secure wiring harness in back compartment. Unit is fully operational now.; used 1 WPW10339879 (ZIP TIE) from stock

Near Silver Fox, Cibolo, TX 78108
Jesus C.

Jesus C.

RANGE KITCHENAID KSGG700ESS1 Error codes F8E0. F3E0. F1E1. Found bad control will need to replace.

Near Pereida St, San Antonio, TX 78210
Jim G.

Jim G.

RANGE KITCHENAID KFDC558JSS00 Installed a UI control and found that the new part also had the same issue. I contacted techline and spoke to Robert SR# 7729102070 who recommended a ferrite shielding kit to counteract the electrical interference.Kit # W10493889; ordrng 1 W10493889 (FERRIS KIT SHIELDING )

Near Luz del Faro, San Antonio, TX 78261
Jesus C.

Jesus C.

DRYER MAYTAG MEDC465HW0 Tested dryer. Found element bad. Replaced element. No further issues. Tested to complete.

Near Lake Cove, San Antonio, TX 78222
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL ED5FHAXSQ00 "Checked dispenser without filter working good, already replaced filter twice now. Filter housing needs to be replaced. Customer is calling in to schedule appointment once she checks work. Service call was paid within the past 3 months ; ordrng 1 WPW10121138 (housing)"

Near Ranchers Ridge, San Antonio, TX 78251
Jesus C.

Jesus C.

DRYER WHIRLPOOL WED4815EW1 Tested dryer. Poor airflow. Found blower wheel loose. Tightened blower wheel. Good airflow. No further issues during testing. Job complete.

Near Rosillo Gate, San Antonio, TX 78222
Colton B.

Colton B.

OVEN ELECTRIC (D JENN-AIR JJW2830DS03 "Issue is an F2E1 error code. Need to replace console but it is on back order, not rescheduling. Told customer we’d call when it comes in. ; schdld next appmnt for 10/28 WED !"

Near Overlook Dr, Kerrville, TX 78028
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFE320M0JS0 Installed new control. No further issues. Tested to complete.

Near Real Rd, San Antonio, TX
Ezequiel V.

Ezequiel V.

WASHER AMANA NTW4605EW0 Replaced suspension on washer tested washer no issues. Unit is working as designed. Job complete.

Near Wayside Dr, San Antonio, TX 78213
Justin  R.

Justin R.

WASHER MAYTAG MVWC415EW1 "Customer showed me a video of the noise, sounds like it could be the motor or gear case. Tested low and high spin, wasn’t able to create noise. With the weight of clothes pushing down on basket, fault is likely coming from gearcase. Customer does not want to go forward with repair."

Near Emmett Grove, San Antonio, TX 78254
Tommy B.

Tommy B.

REFRIGERATOR KITCHEN AID KSSC42QMS01 "Called tech line spoke to Ed. SR7729105280 Inspection of the icemaker revealed that the heating element was corroded and the icemaker need to be replaced. Ran voltage check with tech line and upon removing the receiver board to the icemaker, discovered that it was burned out and shorted. Ordering board to resolve issue.; ordrng 1 W10757851 (optic bd set ref)"

Near Panzano Pl, San Antonio, TX 78258
Richard G.

Richard G.

RANGE WHIRLPOOL WFC150M0JB0 Replaced receptacle. Tested to complete. Unit is good to go.

Near Palomar Hills, San Antonio, TX 78238
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MHW8200FW0 Found scrapping between inner basket in outer tub inspected found abrasion on outer tub cause of warped inner basket went through SB web found warranty is 5 years on inner basket and tub. Parts only. From the shaking cause by not round basket need to get suspension changed customer is responsible for this. Quoted 2 man labor suspension and service fee customer declined service fee good for 90 days.; rqstng P&A on 1 W10901175 (tub-outer) and 4 W11415987 (SHOCK)s

Near County Rd 342, La Vernia, TX 78121
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Thawed out drain, replaced drain extension. Tested to complete. Unit is good to go."

Near Bluewater Cove, San Antonio, TX 78254
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR FRGIDAIRE FGFU19F6QFB Checked temps Removed old icemaker installed new one ran test harvest complete heater working and filled job complete.

Near Mt Olive Rd, Adkins, TX 78101
Jim G.

Jim G.

REFRIGERATOR JENN-AIR JS42SSDUDE00 Replaced one module which corrected freezer lighting issues. However another module will e needed for the refrigerator light assembly. Will order another light and return. Collected service fee and cost of part will collect other part and labor on next visit. ; ordrng 1 W11462342 (MODULE LIGHT)

Near Asoleado, San Antonio, TX 78261
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRT108FZDB02 Tested unit. Evap fan not running. Good power to fan. Replaced bad fan no further issues. Collected payment for repairs. Job complete.

Near Joe Louis Dr, San Antonio, TX 78220
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW8500DC5 Tested unit. UI is not responding. Error code showing codes for UI and control. Will need to replace both control and UI. ; ordrng 1 W11095624 (console) and 1 W11209420 (cntrl-elec)

Near Ladd Rd, Atascosa, TX 78002
Colton B.

Colton B.

REFRIGERATOR SAMSUNG RF23HCEDBSR Issue is leaking from dispenser. Finding issue to be a faulty ice door. Ordering new one and rescheduling for Monday.; ordrng 1 DA97-13829C (ICE DOOR)

Near Oakland Hills Ln, Kerrville, TX 78028
Jim G.

Jim G.

RANGE KITCHENAID KDRS483VSS04 Oven presenting F2E1 and F6E1 (left which call for replacement of switch membrane and control respectively ; ordrng 1 WPW10116117 (swtch-memb) and 1 WPW10116117 (swtch-memb) and 1 WPW10298120 (cntrl-elec)

Near Monteverde Way, San Antonio, TX 78261
Colton B.

Colton B.

DRYER MAYTAG MEDB725BW0 Issue was squeaking operation. Finding issue to be a frayed blower belt. Ordering new belt and returning. Rescheduling dryer repair kit just in case. Complete cost of repair has been paid. ; ordrng 1 WP8544742 (belt)

Near Crest Ridge Dr, Kerrville, TX 78028
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWP575GW0 Checked washer found water inlet valve not iPad designed ordering valve to resolve issue. Collected service call fee. ; ordrng 1 W10843663 (valve)

Near E Kings Hwy, San Antonio, TX 78212
Justin  R.

Justin R.

WASHER MAYTAG MVWC565FW2 "Verified good power coming in, no display and not going into diagnostics. Will need control board for unit. Control was already ordered yesterday. ; schdld next appmnt for 10/27 TUE !"

Near Leander, San Antonio, TX 78251
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW4955HW1 Tested unit. Found drain hose not secured to pump and leaking. Secured hose. No leaking. Job complete.

Near W Theo Ave, San Antonio, TX 78214
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB835DW0 Found bad ACU 120 to unit no dc to Ui replaced control calibrated all operations normal paid in full job complete.

Near Lakeview Cir, La Vernia, TX 78121
Jim G.

Jim G.

REFRIGERATOR JENN-AIR JFFCC72EHL01 Replaced all parts. Issue resolved.

Near Monteverde Way, San Antonio, TX 78261
Ezequiel V.

Ezequiel V.

RANGE WHIRLPOOL WFC150M0EB3 "Checked range found good voltage at wall good connections on range for plug, checked control board not giving out proper voltage to element oven light not powering on either. Ordering control board to resolve issue.; ordrng 1 W10887901 (cntrl-elec)"

Near Jasmine Rdg, San Antonio, TX 78218
Shawn W.

Shawn W.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Our customer was experiencing a leak but stated that it might be that they used to much soap. I tested the unit and checked for leaks under the unit, on TJ door and under the sink. The dishwasher filled, washed and drained with no leaks. Our customer had not been using rinse aid and was using an off brand soap cleaner that is a multi-purpose cleaner not related to dish washing. I showed them how to fill the rinse aid and did it with a trail pack that came with the house. Also but a cascade pod in the dispenser for them. We discussed the need for proper detergent and other dish washer care and use instructions. I used a zip tie WPW10339879 to loop up their drain hose to assist with proper drainage. Customer said yes to survey.; used 1 WPW10339879 (ZIP TIE) from stock"

Near Pin Point, San Antonio, TX 78266
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Checked refrigerator found door gasket torn at top left corner ordering door to resolve issue. Also door is rubbing on bottom left side when closing ordering shims to adjust.; ordrng 3 489341 (washer)s and 1 W10481433 (nameplate) and 1 W10803965 (dor-fip)

Near Ruelle Ln, San Antonio, TX 78209
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER WHIRLPOOL WGD4850HW0 Found blower wheel and motor turning noisy. Removed rear found blower obstructed by lint and a small silver chain removed obstruction cleaned cabinet ran test temps are good noise resolved advised customer to check lint trap on every use and have builder inspect ventilation found lint built up in dryer vent hose. Unit operating as designed.

Near Morning Graze, Saint Hedwig, TX 78152
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW7120HW0 Installed new lid and hinges. No further issues. Tested to complete.

Near Interstate 35 Access Rd, San Antonio, TX 78224
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRB322DMHV Verified a seized compressor. Ordered parts and requested sealed system. ; ordrng 1 W10507884 (compressor)

Near Malabar Peak, San Antonio, TX 78261
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRS315SDHM05 "Customer is concerned that parts are missing from the refrigerator (water mat from dispenser, and drawer or shelf from inside the refrigerator. No parts are missing, unit is good to go."

Near San Antonio, TX 78245
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Customer states the pods are being released from the dispenser but the unit is not washing, pods are still whole and dishes are dry. Water valve was turned off to dishwasher. Turned on valve. Tested to complete. Unit is good to go."

Near San Antonio, TX 78245
Ezequiel V.

Ezequiel V.

MW-HOOD COMBO WHIRLPOOL WMH31017HS6 Replaced door on microwave due to dents. No issues after replacement job complete.

Near Broadway, Alamo Heights, TX 78209
Justin  R.

Justin R.

WASHER MAYTAG MVWC565FW Reschedule for when part is in. ; schdld next appmnt for 10/23 FRI !

Near SW Loop 410, San Antonio, TX 78245
Colton B.

Colton B.

RANGE SAMSUNG NE59J7630SS Issue is that hot surface light staying on. Replaced burners until it went off. Ultimately it was the right rear burner. Unit tested good.

Near Ridge Path, San Antonio, TX 78250
Jim G.

Jim G.

WASHER MAYTAG MVWX655DW1 There were coins stuck between wash plate and basket. Removed as a courtesy. No additional charge.

Near White Eagle Dr, San Antonio, TX 78260
Jim G.

Jim G.

REFRIGERATOR SAMSUNG RF34H9960S Replaced part recommended by Samsung technical support. Issue resolved.

Near Heavens Peak, San Antonio, TX 78258
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVW6230HW0 "Checked washer found no error codes unit is starting and stopping when power button is pressed, checked for error codes none found unit is working as designed. Job complete."

Near San Antonio, TX 78209
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WFW3090JW0 Replaced pressure switch and control board tested washer no issues washer is working as designed. Job complete.

Near Mangum Rd, Poteet, TX 78065
Richard G.

Richard G.

RANGE WHIRLPOOL WFG975H0HZ1 Customer is concerned because all igniters are flickering when one burner is lit. Informed customer that this is actually normal operation. Tested to complete. Unit is good to go.

Near San Antonio, TX 78245
Ezequiel V.

Ezequiel V.

THIN-TWIN 24' LE WHIRLPOOL WFW9400SW04 "Checked dryer found bad rollers on back bulkhead and pulley replaced no noise heard found error error code f22 bad outlet thermister ordering to resolve issue. Collected parts fee for rollers ; ordrng 1 8577274 (thermister), used 1 4392067 (REPAIR) from stock"

Near Crescent St, Alamo Heights, TX 78209
Jim G.

Jim G.

REFRIGERATOR JENN-AIR JFFCC72EFP02 I contacted techline SR# 7728634333 and confirmed an open thermistor at the ice maker tray. I’ve replaced 5e control per customer request as a precaution. Will return to replace with properly functioning ice maker. ; ordrng 1 W11262316 (icemaker)

Near Lantana Way, San Antonio, TX 78258
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MEDC215EW1 Tested unit found open timer motor removed top panel removed console replaced timer assembly reassembled tested timer advancing unit heating all operations normal. Labor and service fee covered part and Tax

Near Mustang Canyon, San Antonio, TX 78244
Jim G.

Jim G.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 Verified a cooling fan error. Blower fan is at fault. ; ordrng 1 W11248652 (blower)

Near Vista Placera, San Antonio, TX 78260
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Tested unit found ice built up on back all of FC thermistor showed kpej in diagnostics tested thermistor and bi metal both tested ok. Ran step 4 frost pattern good but control not communicating with bi meyal and thermistor ordered harness for FC ui and control call when parts come in.; ordrng 1 W10843055 (cntrl-elec) and 1 W11032800 (motor-evap) and 1 W11387386 (UI)

Near Queensland Way, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WSF26C2EXY02 "Tested unit again found auger locked up checked voltage at motor found 62 volts rechecked wiring found 3 cut wires below door. I am able to correct wires but repair will not last and auger will stop working again after customer pays for new part, advised customer they need new door part LW10365674. Customer does not want to replace door service fee was collected prior no charge today. Returning motor."

Near Brisbane, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFC310S0ES3 Removed unit in skid replaced control preheated unit all operations normal.

Near Oakwell Ct, San Antonio, TX 78218
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE JENNAIR JES9900BAB Found unresponsive keypad and control needs new control and keypad quoted service fee paid service fee good for 90 days. repair declined.; rqstng P&A on 1 WP8507P234-60 (cntrl-elec) and 1 WPW10206067 (panl-cntrl)

Near Ray Farm Ln, Floresville, TX 78114
Colton B.

Colton B.

OVEN ELECTRIC (D JENN-AIR JJW3830DS03 Issue is drawer beneath oven getting very hot. Replaced both blowers to resolve issue. Upon further testing I determined that the control would not be useful. Unit testing good at this time.

Near Terra Canyon, San Antonio, TX 78255
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Tested unit found sump full of water. And debris removed filter cleared filter ran service mode no errors. Ran unit pump motor water and heat working. Advised customer to clean filter or water cannot circulate or drain. All operations normal.

Near Post Oak Pl, Floresville, TX 78114
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MW-HOOD COMBO WHIRLPOOL MMV5219DE4 Called techline spoke to Andy SR 7729057006 tested resistance at turbo relay was advised to replace control again capacitor magnetron and diode.; ordrng 1 W10561770 (capactr-mg) and 1 W10818686 (magnetron) and 1 W10881544 (cntrl-elec) and 1 W11256462 (DIODE)

Near Laramie Hill, Live Oak, TX 78233
Justin  R.

Justin R.

DRYER SAMSUNG DV45H7000EW/A2 "Ran clog test and unit failed, will have customer blow out exhaust tubes. DC47-00019A and DC96-00887C will be needed if customer calls back in after cleaning duct."

Near Field Sparrow, San Antonio, TX 78253
Richard G.

Richard G.

WASHER MAYTAG MVWX655DW1 Replaced control and power cord. Tested to complete. Unit is good to go.

Near Jazzstar, San Antonio, TX 78245
Jim G.

Jim G.

OVEN ELECTRIC (D KITCHENAID KODE300ESS01 Replaced both controls. Tested thoroughly to ensure proper function cation. Issue resolved.

Near Stirrup Dr, Spring Branch, TX 78070
Jim G.

Jim G.

REFRIGERATOR SAMSUNG RF28JBEDBSG Verified auger motor is not responsive when dispenser paddle is depressed. I could hear some electronic feedback but no motor response. Customer indicated auger had already been replaced. Steve Reference #7003998928 indicated it would have to be another faulty auger or interlock switch. I call back to co firm my volatile readings and was also recommended to replaced main board. ; ordrng 1 DA94-02663F (MAIN BOARD ) and 1 DA97-1254DG (AUGER MOTOR)

Near Beck Rd, Bulverde, TX 78163
Douglas H.

Douglas H.

WASHER MAYTAG MVWB835DC3 "F9e1 long drain. F0e3 overload, f7e0 loss of power, f2e1 key held too long. For long drain found a child’s sock blocking drain port exit on tub. Removed sock to resolve that issue. Cleared all errors and calibrated unit. Ran auto testing to ensure unit in proper working order. Unit functioning as designed."

Near Lokaya Falls, Boerne, TX 78015
Justin  R.

Justin R.

WASHER MAYTAG MVWB835DW4 "Replaced console, ran calibration and tested to complete."

Near Texas Bend, Castroville, TX 78009
Justin  R.

Justin R.

DRYER WHIRLPOOL WED6620HC1 "Found slight dent in drum, fix dent and unit is now running smooth with no issues."

Near Lakeside Dr, Lakehills, TX 78063
Douglas H.

Douglas H.

DISHWASHER MAYTAG MDB4949SHZ0 Last trip found faulty door switch. Replace door switch to resolve the issue. Unit tested good now. No further issues at this point. Unit is under warranty with proof of purchase.

Near Savannah Jon Blvd, Boerne, TX 78015
Colton B.

Colton B.

VENT HOOD UNKNOWN UXD8636DYS0 "Issue is that customer has to hold button down on vent hood to get it to raise and once it does raise it will only stay sometimes. Unit is not properly mounted in the cabinet, unit leans, which made it hard to work on. Replaced switch cover per techline TJ recommendation, unit still acts the same but now gets stuck on the way up. Called techline again and spoke to Andy, who recommended replacing the switches themselves. Customer not happy with this recommendation and asked to speak to a manager, gave him our card. Customer also tried to blame me for a switch being crooked on the vent hood. The switch was like that when I arrived and none of the work I did involved being near that switch. Letting NR know of situation. Returning the switch cover. ; ordrng 1 W11097349 (covr-swtch) and 1 WPW10398341 (switch)"

Near Stratton Ln, San Antonio, TX 78257
Shawn W.

Shawn W.

DISHWASHER KITCHENAID KDTM704ESS0 Was able to get the bottom dish rack assembled as well as the insulation. Unit is uninstalled in the garage where I originally found it. Unit is fully intact.

Near Midnight Dr, San Antonio, TX 78260
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRF767SDHZ01 Thawed out freezer evaporator. Replaced evap motor and thermistor. Tested to complete. Unit is good to go.

Near SW 38th St, San Antonio, TX 78237
Justin  R.

Justin R.

DRYER MAYTAG MEDC465HW0 "Found leads reverse on dryer, fixed issues and tested unit. Heating and running as designed. Also found outlet not working correctly, will need an electrician."

Near 12th St, Bandera, TX 78003
Jesus C.

Jesus C.

MW-HOOD COMBO WHIRLPOOL WMH32519CB1 "Found diode is damaged. Replaced diode. Unit is heating and running good. Replaced bulb and socket. Light now working. No further issues. Collected payment for repairs. Job complete. ; used 1 8206232A (LIGHT BULB), 1 W10210871 (LAMP HOLDER), and 1 W11256462 (DIODE) from stock"

Near Sundrop Bay, San Antonio, TX 78224
Tommy B.

Tommy B.

REFRIGERATOR KITCHENAID KRMF706ESS01 Swapped out user interface and evaporator fan harness along with the center rail to resolve temperature issues. Unit testing good now.

Near Lakefield St, San Antonio, TX 78230
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ05 Customer stated that the issue is the icemaker is not working. Found ice present in the icemaker tray however the icemaker would not rotate to drop ice in the bin. Ordering icemaker to resolve issue.; ordrng 1 W11284458 (icemaker)

Near Blockade Dr, San Antonio, TX 78240
Jesus C.

Jesus C.

WASHER ROPER RTW4516FW2 Tub is cracked. Will need new tub. ; ordrng 1 W10238320 (tub-outer)

Near Interstate 35 Access Rd, San Antonio, TX 78224
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Replaced the control board. Tested unit. Ice maker is working as designed. Ou customer more recently started having problems with the left deli drawer light not working. There is a shirt in the light bulb and will need to be replaced. Our customer previously paid our Priority Service fee and paid for today’s work . Part ordered. ; ordrng 1 W10695459 (module)

Near Las Lomas Blvd, San Antonio, TX 78258
Shawn W.

Shawn W.

MICROWAVE OVEN KITCHENAID KMBS104ESS03 Found that both doors sent were damaged. Pictures included. Replacement part ordered.; ordrng 1 W11243152 (door/mw)

Near Cavoli Fields, San Antonio, TX 78259
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFE505W0HS1 Called CXC spoke to Felicia she gave authorization WSXCPSXAPL1 parts and labor found bad Right Front infinite switch rescheduling Monday advised customer that part may not be in and will he rescheduled if so so tentatively Monday ; ordrng 1 WP3149400 (switch-inf)

Near Stockdale, TX 78160
Colton B.

Colton B.

WASHER WHIRLPOOL WFW95HEXL2 Issue is an F8E1 error code. Finding issue to be a bad flow meter. Customer opting to not go forward with repair. Collected SC

Near Mill Dam Rd, Comfort, TX 78013
Colton B.

Colton B.

DRYER WHIRLPOOL WED49STBW1 Customer issue is a scraping sound. Found a damaged roller. Replaced with a dryer repair kit. Unit tested good. Customer prodded proof of purchase that showed this unit as under warranty.; used 1 4392065 (REPAIR-DRYER) from stock

Near Middle Forest Dr, Kerrville, TX 78028
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVW8230HC0 "Checked washer found error code f0e7 load in washer during clean cycle, ran diagnostics, unit shut off mid cycle attempted to enter diagnostics again but unit shut off. Ordering control board to resolve issue.; ordrng 1 W11130430 (ASSEMBLY CONSOLE ) and 1 W11426291 (CONTROL BOARD )"

Near Barrington St, San Antonio, TX 78217
Shawn W.

Shawn W.

DRYER WHIRLPOOL WED6620HC1 Well my plan did not work because the plastic blower wheel is blocking access to three screws that connect the housing to the bracket that holds the motor. I tried to knock off the screws and I tried to drill out but was unsuccessful. I am ordering a new base and I want a new idler pulley as a contingency. Parts ordered.; ordrng 1 W10837240 (idler pulley) and 1 WPW10121316 (clamp) and 1 WPW10242878 (base)

Near Comanche Heights, San Antonio, TX 78233
Ezequiel V.

Ezequiel V.

DRYER MAYTAG MED8230HC0 "Checked dryer found no error codes in testing, ran dryer for 30 minutes no issues unit is working as designed. Job complete."

Near Barrington St, San Antonio, TX 78217
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRS322FDAW04 "Replaced housing. Tested unit. Water is now dispensing and filling into the icemaker with the filter in. Had to jump start the ice maker. It does currently have life. However, if ice production goes down or stops the ice maker will need to be replaced. Balance paid in full."

Near Spring Meadow Ln, Schertz, TX 78154
Tommy B.

Tommy B.

RANGE WHIRLPOOL WFG525S0JS0 Customer stated that the issue was the self-cleaning cycle will not complete itself. The unit shuts off partway through. Ordering a new control to resolve issue.; ordrng 1 W11317846 (cntrl-elec)

Near Haven Farm, San Antonio, TX 78249
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Customer complaint is that the refrigerator drawer won’t close all the way and they can’t open it. Found evaporator frozen and drawer frozen in place. Will need evap motor.; ordrng 1 W11087438 (motor-evap)

Near Rustling Meadows, San Antonio, TX 78254
Justin  R.

Justin R.

WASHER MAYTAG MVW7232HW0 "Found F0E3 stored, also found drain hose too far inside drain port and was having a hard time fully draining. Ran calibration and factory reset. Unit good to go."

Near Thorn Apple, San Antonio, TX 78253
Ezequiel V.

Ezequiel V.

RANGE WHIRLPOOL WFE320M0ES2 "Checked range found no issues with range burner unit is working as designed, customer states switch is turning off on its own ordering switch to resolve issue. No issues with vent just needs cleaning.; ordrng 1 W10434452 (switch-inf)"

Near Chatham Pl, San Antonio, TX 78218
Tommy B.

Tommy B.

REFRIGERATOR KITCHEN AID KRFF707ESS01 Called tech line spoke to Leon. Recommends swapping the evaporator cover due to frost pattern only occurring on the left side. ; ordrng 1 W11211387 (cover-evap)

Near Helotes Canyon Dr, Helotes, TX 78023
Tommy B.

Tommy B.

REFRIGERATOR KITCHEN AID KRFC302ESS02 Swapped out door gasket on freezer door to resolve ice accumulation in freezer compartment. No further issues at this time.

Near Wildcat Canyon Crk, Helotes, TX 78023
Tommy B.

Tommy B.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 Previous visit found a faulty console. Swapped out with new user interface to resolve issue and unit is testing good now.

Near Dusty Boots Rd, San Antonio, TX 78254
Richard G.

Richard G.

WASHER MAYTAG MVWC565FW1 "Customer complaint is that the unit flooded the house and unit would not turn off. Found error codes F9E1 long drain, F8E1 no fill long fill, F1E1 main control fault, F3E1 pressure system fault. Found drain hose is extra long and is pushed down almost to the floor. Was unable to locate any water marks to show leaking anywhere on unit. Ran unit through automatic test and could not locate any leaking. Filled unit in manual test and drained. Was unable to locate any leaks. Performed checks on main control and found nothing reading incorrectly. Called techline but could not get anyone on the line. Set drain hose to correct height, ordering valve and control.; ordrng 1 W11038689 (valve) and 1 W11162438 (cntrl-elec)"

Near Silent Oaks, San Antonio, TX 78250
Justin  R.

Justin R.

VENTHOODS WHIRLPOOL WVU37UC0FS0 "Blower fan is pulling correctly, but it placed directly over the left filter which passes paper test. The right does not pass due to placement of fan. Calling techline to assist. Austin is assisting, unit is working as designed. File number 7729057946"

Near Tulip Dam, San Antonio, TX 78253
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF535SMBB00 Removed door replaced ice maker tested harvest and fill complete all operations normal.

Near Meadowland, Universal City, TX 78148
Shawn W.

Shawn W.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Our customer had the unit shut off a few times and then start blinking. They were able to get it started again. Then recently it just stopped working. I was able to get it to fill, wash and drain on normal wash cycle. Ran diagnostics and received no errors. Our customer has been having a number of new build repairs. It takes an unusual amount of time fir the water at the faucet to get hot. I have recommended turning up the water heater and also running the faucet to hot before starting the dish washer to ensure we can get the water up to 124 degrees F sooner. Unit is fully operational."

Near Terramar, Cibolo, TX 78108
Richard G.

Richard G.

WASHER WHIRLPOOL WTW7500GC2 "Customer complaint is that the unit is off balance. Entered diagnostics and found error codes F0E5 off balance load, F2E1 ui stuck button. Ran unit through automatic test and found no issues. Recalibrated unit, tested to complete. Unit is good to go."

Near Gallery Ridge, San Antonio, TX 78250
Ezequiel V.

Ezequiel V.

RANGE WHIRLPOOL WFC150M0EB3 Necked range found oven operating as designed no issues no error codes found during testing. Job complete.

Near Jasmine Rdg, San Antonio, TX 78218
Ezequiel V.

Ezequiel V.

RANGE KITCHEN AID KFGD500EBS00 Replaced door hinges on lower oven unit is working as designed. No issues. Job complete.

Near Bryn Mawr Dr, San Antonio, TX 78209
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Installed new evap. Used lock rings. Charged unit. No leaks. Tested to complete. ; used 1 W10890291 (LOCKRING), and 2 W10891067 (LOCKRING) from stock"

Near Interstate 35 Access Rd, San Antonio, TX 78224
Jesus C.

Jesus C.

WASHER MAYTAG MVWX655DW1 Installed new gearcase and basket. No further issues during testing. Collected payment for repairs. Job complete.

Near Carroll St, San Antonio, TX 78225
Shawn W.

Shawn W.

FREEZER WHIRLPOOL WZF34X20DW01 "Spoke with Robert at Whirlpool Tech Line. He informed me that the amount of ice we are talking about is normal, especially in a sparsely filled freezer. He informed me that the next step that we can try is to replace the gasket. Part ordered. ; ordrng 1 W10574475 (gasket-dor)"

Near Ripple Way, San Antonio, TX 78266
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 Customer complaint is that the unit is leaking on the freezer side. Found drain tube to be clogged and ice buildup on floor of freezer. Ordering drain extension.; ordrng 1 WPW10153550 (extension)

Near Bluewater Cove, San Antonio, TX 78254
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWB765FC3 Checked washer found error code F6E2 replaced acu with no change ordering console to resolve issue. ; ordrng 1 W11109974 (console)

Near Walnut Trail Dr, San Antonio, TX 78247
Justin  R.

Justin R.

DRYER WHIRLPOOL WED8000DW4 "Replaced control and electrodes. Customer said door switch is getting stuck, was able to see that issue. Need door switch, if customer calls back in before appointment saying dryer not working still, we will need to order console. W11133029 ; ordrng 1 W11036551 (switch-dor)"

Near Azalea Crossing, San Antonio, TX 78253
Colton B.

Colton B.

WASHER WHIRLPOOL WTW5000DW2 "Issue is washer not advancing past sensing phase. Found loose connection on drain pump. Fixed that issue, unit now works as intended. Customer provided proof of purchase that showed this unit to be under warranty."

Near Middle Forest Dr, Kerrville, TX 78028
Douglas H.

Douglas H.

OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS01 Customer stated panel wouldn’t scroll. Upon replacing console the new console was for a microwave oven combo. Put old panel back on. It was a case of wrong part in the right box. Reordering console to resolve the issues. Part showing as psp. ; ordrng 1 W11428578 (CONSOLE)

Near Shady Ridge Dr, Boerne, TX 78006
Tommy B.

Tommy B.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS01 Incorrect control listed in parts breakdown. Ordering correct part and rescheduling customer.; ordrng 1 W11110951 (cntrl-elec)

Near Dusty Boots Rd, San Antonio, TX 78254
Jesus C.

Jesus C.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Tested unit. Not powering on. Found wiring at terminal block damaged. Repaired wiring. Unit powers on. No further issues during testing. Job complete.

Near Datapoint Dr, San Antonio, TX 78229
Colton B.

Colton B.

WASHER ROPER RTW4516FW Cannot make it before they close. Rescheduling.; schdld next appmnt for 10/20 TUE !

Near TX-534 Loop, Kerrville, TX 78028
Ezequiel V.

Ezequiel V.

ICEMAKER (STANDA KITCHEN AID KUID508ESS1 Checked ice maker found drain pump not working and no water coming into ice maker good water at wall. Ordering valve and pump to resolve issue. Collected service call fee. ; ordrng 1 W10489125 (pump) and 1 W10870921 (valve)

Near Bluff Wind, San Antonio, TX 78216
Tommy B.

Tommy B.

RANGE AMANA AGR5330BAB3 Installed two burner grates which were delivered to the customer from manufacture. Called tech line spoke to Andrew. SR7729056514. Findings show that there is no insulation in the unit. Ordering parts to resolve issue.; ordrng 1 W11130754 (INSULATION)

Near Cotton Grass, San Antonio, TX 78254
Justin  R.

Justin R.

MW-HOOD COMBO WHIRLPOOL WMH53521HZ4 "Need control display, unit is powered on just no display. ; ordrng 1 W11192682 (cntrl-elec)"

Near Bright Bluff, San Antonio, TX 78253
Colton B.

Colton B.

WASHER MAYTAG MVWX655DW2 "Issue is that washer is not advancing cycle. Finding the issue to be that there is no hot water coming from the wall. Showed customer issue, customer will have to have a plumber fix issue. That should fix issue completely"

Near Tierra Loop, Kerrville, TX 78028
Ezequiel V.

Ezequiel V.

WASHER AMANA NTW4605EW0 Checked washer found suspension loose ordering suspension to resolve issue.; ordrng 1 W10821951 (suspension)

Near Wayside Dr, San Antonio, TX 78213
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRS325FDAW04 "Replaced door, light in freezer and added adhesive to crack due to ice build up on freezer. Unit is working as designed. Job complete."

Near Delmar St, San Antonio, TX 78210
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Will not make it to apartments in time today. Last time I was there I told customer that if the new gasket didn’t fix issue I’d just order the door, so that is what I’m doing. Part is on back order, not rescheduling. ; ordrng 1 LW10672966 (dor-fip)"

Near La Cantera Pkwy, San Antonio, TX 78256
Tommy B.

Tommy B.

WASHER SAMSUNG WA48H7400AW/A2 Previous visit found faulty control. Swapped out with new control to resolve issues and unit is now testing good.

Near San Antonio, TX 78254
Jesus C.

Jesus C.

VENT HOOD WHIRLPOOL UXT5230BDS1 Tested unit. Is running good. Will need to replace panels and filter. ; ordrng 1 W10416841 (latch filter) and 1 W10416843 (panel) and 1 W10416844 (panel-botm) and 1 W11176974 (filter)

Near Blue Jasmine, San Antonio, TX 78245
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRS311SDHM02 "Confirmed diagnosis of leak in SS. But leak came from the current dye drier the weld on the cap tube didn’t seal all the way. Resealed the weld to resolve the issue. Vacuumed unit, held vacuum. Charged unit. Held charge. Unit began cooling immediately upon testing. No further issues at this point."

Near Huebner Rd, San Antonio, TX 78258
Douglas H.

Douglas H.

DISHWASHER WHIRLPOOL WDT750SAHB0 Last trip found faulty door switch. Replaced door switch to resolve the issue. Unit functioning as designed. No further issues at this point.

Near Deer Ridge Dr, Boerne, TX 78006
Richard G.

Richard G.

REFRIGERATOR KITCHENAID KRFF707ESS01 Replaced door. Tested to complete. Unit is good to go.

Near Hackamore Trail, Bandera, TX 78003
Richard G.

Richard G.

WASHER WHIRLPOOL WTW5000DW3 Replaced lower harness. Tested to complete. Unit is good to go.

Near Limerick Falls, San Antonio, TX 78253
Douglas H.

Douglas H.

DISHWASHER JENN-AIR JDTSS246GL0 Customer states unit not cleaning properly and console would turn on by itself randomly. Found F2e1 stuck key error. Poor wash due to filter needed to be cleaned and water temp not sufficient coming into the unit. Ordering console to resolve the issue. ; saved tckt

Near Hermosa Hill, San Antonio, TX 78256
Tommy B.

Tommy B.

DISHWASHER WHIRLPOOL WDT750SAHZ Previous visit found faulty user interface. Swapped out with new parts to resolve issues. No errors in diagnostics and unit is testing good with no further issues at this time.

Near Roundup Pass, San Antonio, TX 78245
Jim G.

Jim G.

WASHER SAMSUNG WV60M990AV/A5 I contacted Samsung a technical support and spoke to Razi reference # 7003999226 who confirmed board and UI at fault. ; ordrng 1 DC92-01988A (UI CONTROL) and 1 DC92-01989D (MAIN BOARD)

Near Sunway Dr, San Antonio, TX 78232
Jim G.

Jim G.

REFRIGERATOR SAMSUNG RF28JBEDBSG Verified auger motor is not responsive when dispenser paddle is depressed. I could hear some electronic feedback but no motor response. Customer indicated auger had already been replaced. Steve Reference #7003998928 indicated it would have to be another faulty auger or interlock switch. I call back to co firm my volatile readings and was also recommended to replaced main board. ; ordrng 1 DA94-02663F (MAIN BOARD ) and 1 DA97-1254DG (AUGER MOTOR)

Near Beck Rd, Bulverde, TX 78163
Uriah B.

Uriah B.

WASHER MAYTAG MVWB865GW0 Pump busted open and is leaking. Will order hose as well. ; ordrng 1 W10876600 (Pump) and 1 W11246418 (Hose)

Near Willett Ln, Bent Mountain, VA 24059
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL MSS25C4MGZ Ice dispenser is calling for ice with no human interaction. Needs control board. Please call cx by human to speak about scheduling. ; ordrng 1 W11212392 (Control) and 1 W11423781 (Ice door)

Near Parkway Pl Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW8200YW0 Found bearings bad and rotor stator had wear and tear because drive shaft no longer correct. Needs bearing kit and rotor stator. ; ordrng 1 W10435302 (Bearing kit) and 1 WPW10419333 (Stator) and 1 280146 (Rotor)

Near Wilson Rd NW, Roanoke, VA 24017
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 installed icemaker. installed valve. same issue. cx never received bypass cap. ordering cap; ordrng 1 W11395888 (cap)

Near Old Manor Ct, Hollins, VA 24019
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Heard a slight noise coming from the fan in the freezer. Adjusted the housing and sound did not return while in home. ; used 1 Wp8567668 (Tie) from stock

Near Faircrest Ln, Cave Spring, VA 24018
Uriah B.

Uriah B.

DISHWASHER KITCHENAID KDTE104ESS1 Replaced pump and motor. Checks good.

Near Fordwick Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW7120HW0 "Could not reproduce issue while in home. Tested components. Ran test cycle. Reset unit. All checked ok at this time. If issue comes back, please pre order UI"

Near Strawberry Banks Dr, Moneta, VA 24121
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Found leak in upper right corner of freezer door. Siliconed inside of door as best I could. Checks pretty good. Cx to observe. ; used 1 8201711 (Silicone adhesive) from stock

Near Boardwalk Dr, Moneta, VA 24121
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Freezer led module out. Replaced module. Checks ok. ; used 1 W10695459 (Led module) from stock

Near Sunview Cir, Moneta, VA 24121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MICROWAVE OVEN WHIRLPOOL MMV4205FZ3 "Found open fuse and failed upper microswitches replaced upper interlock. Switches and fuse ran test all operations normal collected parts labor services fee and tax. Job complete.; used 1 W10138793 (FUSE-THRML), 2 W10727360 (SWITCH), and 1 WPW10156813 (INTERLOCK) from stock"

Near Pericles Dr, Universal City, TX 78148
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MW-HOOD COMBO WHIRLPOOL MMV5219DE4 "Removed panel replaced control. Retested unit,unit heating all operations normal."

Near Laramie Hill, Live Oak, TX 78233
Jesus C.

Jesus C.

UPRIGHT / CHEST WHIRLPOOL WZF34X20DW Unit is cooling. No leaks. Tested to complete.

Near Interstate 35 Access Rd, San Antonio, TX 78224
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KBSD608ESS01 Adjusted plate slightly to make it more sensitive. Issue resolved to customer’s satisfaction.

Near Mint Trail Dr, San Antonio, TX 78232
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 Replaced icemaker and harness.collected parts and labor. Tested to complete. Unit is good to go.

Near Saltillo Way, San Antonio, TX 78253
Jesus C.

Jesus C.

REFRIGERATOR SAMSUNG RF28HDEDBSRAA Installed new control and auger assembly. No further issues. Tested to complete.

Near Roslyn Ave, San Antonio, TX 78204
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRF767SDHZ01 "Installed new relay, fan and controls. No further issues. Tested to complete."

Near Sunbird Pass, San Antonio, TX 78224
Jesus C.

Jesus C.

REFRIGERATOR KITCHENAID KBFS25ECMS00 Customer states she has extended warranty. No authorization or dispatch from extended warranty company. Customer will need to call and have information sent to us.

Near Muncey St, San Antonio, TX 78202
Jim G.

Jim G.

MICROWAVE OVEN SAMSUNG MC17J8000CS I contacted Samsung technical support and spoke to James reference #7003991442 who informed me that the magnetron should be replaced. After testing unit verified that it is in fact not heating at all.; ordrng 1 OM75P(10)ESGN (MAGNETRON)

Near Bobbins Ridge, San Antonio, TX 78260
Jim G.

Jim G.

DISHWASHER KITCHENAID KDTE204GPS0 Verified issue at the terminal block. Rewired properly. Issue resolved. ; used 1 WP8567668 (WIRE TIE) from stock

Near Lawson Ridge, San Antonio, TX 78260
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRV976FDEM01 Disconnected pantry UI and power cycled which corrected most issues. Customer declined repairing UI. Collected service fee.

Near Avery Way, San Antonio, TX 78259
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRF767SDHV00 Replaced light module. All lights are now functioning as designed. This was a PL1. Our customer paid out service fee in full.

Near Cynthia Dr, San Antonio, TX 78266
Colton B.

Colton B.

WASHER WHIRLPOOL WFW560CHW0 "Issue is that the unit will not drain and spin. Found F0E2 error code. Talked to customer about proper detergent usage. Unit tested good. Dispatched as a warranty job, so I did not collect any payment."

Near Worth Pkwy, San Antonio, TX 78257
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFE510S0HS1 Use authorization. WSTPPSTAPL1. Tested unit. Hot cooktop and cooktop on indicators are on. Will not shut off. Called techline. Will need to replace control. Sr 7729023285; ordrng 1 W11316353 (cntrl-elec)

Near Avenue A, San Antonio, TX 78215
Jim G.

Jim G.

RANGE WHIRLPOOL WEG745H0FS Switch membrane is at fault. ; ordrng 1 W10728529 (swtch-memb)

Near Shailene Dr, San Antonio, TX 78260
Shawn W.

Shawn W.

FREEZER WHIRLPOOL WZF34X20DW01 "The unit still had a slight a,punt if icing on the inner upper door. I applied the electrical grade silicone to the cabinet as directed by Tech line."

Near Ripple Way, San Antonio, TX 78266
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFE505W0HB1 Removed rear panel replaced harness reassembled preheated unit and cooktop all operations normal.

Near Rosalind Way, San Antonio, TX 78222
Tommy B.

Tommy B.

WASHER MAYTAG MHW8630HW1 Communication error between tech and parts. Tech did not keep part on accident. ; schdld next appmnt for 10/13 TUE !

Near N Loop 1604 E, San Antonio, TX 78232
Colton B.

Colton B.

DRYER WHIRLPOOL WED8500DC3 Customer has Lowe’s Extended warranty but we do not have a Lowe’s dispatch. Customer will go back and schedule with Lowe’s.

Near Pimlico Ln, Boerne, TX 78015
Tommy B.

Tommy B.

REFRIGERATOR SAMSUNG RF28HFEDBS Spoke with MD and the customer has called in stating they are receiving a new unit and they canceled the appointment.

Near Shotgun Way, Helotes, TX 78023
Colton B.

Colton B.

VENT HOOD UNKNOWN UXD8636DYS0 "Installed switch that customer ordered, unit still did not work properly. Called techline who stated that the issue is the switch housing. Ordering that and returning on Thursday. ; ordrng 1 W10833182 (covr-swtch)"

Near Stratton Ln, San Antonio, TX 78257
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Our customer was having problems pulling out the ice bin which is common on this model. I showed him how to pull it out and how to reset it. Also explained that if the ice bin gets full it will have a tendency to get stuck. Unit is making and dispensing ice and is fully operational.

Near Ashley Park, Schertz, TX 78154
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced door. Tested to complete. Good to go.

Near Azalea Crossing, San Antonio, TX 78253
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MED7230HC0 Found power button not working no error codes. Unit is starting and but cannot power unit down unplugged retested power working now. Ordered new UI call when part comes in.; ordrng 1 W11413567 (UI)

Near Primwood St, San Antonio, TX 78233
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Doors not leveled. Found door bolts for door hinge were loose causing door to sag. Secured all bolts. Door now sits level. No further issues. Tested to complete.

Near Whitney Ave, San Antonio, TX 78223
Richard G.

Richard G.

WASHER WHIRLPOOL MVW7232HW0 "Customer complaint is that the unit is very loud during spin. Also states the rinse cycle is taking a long time. Entered diagnostics and found no error codes. Ran unit through automatic diagnostic cycle. Did not notice anything out of the ordinary. Manually put the unit into high speed spin, did not find any issues with unit. Tested to complete. Unit is good to go."

Near Cowboy Ln, San Antonio, TX 78254
Richard G.

Richard G.

DISHWASHER AMANA ADB1400AGB1 Customer complaint is that the unit is not cleaning dishes properly. Entered diagnostics and found no error codes. Water was turned off to unit when I arrived. Turned on water. Ran unit through automatic test and all steps passed. Tested to complete. Unit is good to go.

Near Winged Teal, San Antonio, TX 78253
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW5000DW1 Removed washplate Found worn out hub and gear case causing no spin and noise needs OTL.; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W11035751 (gearcase)

Near Pittman Rd, Adkins, TX 78101
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

FREEZER WHIRLPOOL WRF757SDHZ00 Found FC light not coming found light was completely formed in behind module once light was removed found wire was already broken attempted to remove foam from liner and found 5 inches in liner pink wire was cut unable to access wire for repair called tech line spoke to Joel SR number 772902386 unit deemed unrepairable referred customer to customer service.

Near Hidden Pond Dr, , TX
Richard G.

Richard G.

DRYER MAYTAG MED7230HW0 "Replaced console, thermal cutoff, element,and thermostat. Tested to complete. Unit is good to go."

Near Bandera Rd, San Antonio, TX 78254
Richard G.

Richard G.

DRYER MAYTAG MED6630HC1 "Customer complaint is that the unit has long drying times and sometimes when it says there is 30 minutes left, the unit will shut off after a few minutes. Tested ventilation with vent test kit. All good. Found unit to be tilted backwards, keeping clothes from touching the sensor in the front of the unit. Adjusted legs on unit so that sensor can properly check dryness on clothes."

Near Horse Heath, San Antonio, TX 78254
Jim G.

Jim G.

ICEMAKER (STANDA KITCHENAID KUIC15PHZS0 "Verified issue was cleaning and faulty drain pump. ; ordrng 1 W10863947 (tube) and 1 W11033204 (hose) and 1 WPW10485962 (sensor) and 1 WPW10485962 (sensor), used 1 WPW10489125 (DRAIN PUMP ) from stock"

Near U.S. Hwy 281 N, San Antonio, TX 78258
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRF767SDHV00 "Temperatures are good in the RC and FC. Our customer has been e Perone I gotta a high pit he’d noise since they bought it. When running through diagnostics I found that the right RC door switch is not functioning. I also found that the FC temperature was set at -2 degrees F. I reset it to 0 F, manufacturers recommended level. The door switch is working when not in diagnostics but does not function as designed in diagnostics. This unit will need a new door switch and a new control board. The noise happened and I explained to our customer that this was a normal noise but hopefully will be less once the door switch problem is repaired. Parts ordered.; ordrng 1 W11224256 (cntrl-elec) and 1 W11396033 (SWITCH)"

Near Crimson Tree, Cibolo, TX 78108
Colton B.

Colton B.

OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS02 Issue was that the gasket was not properly secured. Called ahead to builder who said he fixed it. The house has been shifted into customer name. If customer still wants us to come look at it they can make a warranty claim per builder.

Near Edinburgh, , TX 78015
Richard G.

Richard G.

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Customer states Texas Home Appliance previously serviced unit and ordered parts. Says he called wpl and they sent us out. He is going to call wpl back and ask about the other company that ordered the parts. Closing.

Near Co Rd 375, San Antonio, TX 78253
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL GI6SARXXF04 "Customer complaint is that the icemaker stopped working. Verified issue. Replaced icemaker. Unit harvested and called for water. Collected service call, labor, and parts cost."

Near Sunset Lake, San Antonio, TX 78245
Shawn W.

Shawn W.

REFRIGERATOR KITCHEN AID KRMF706ESS01 "Found that the temperatures in the RC at 43 F, deli 50 F, FC 7 F. Our customer started experiencing low or no ice production, then the water dispensing went out, then the lights. I noticed that the door ajar light was on. I noticed that the deli drawer control was not working. I unplugged the control and plugged it back in and the lights came back on but it did not fix the door ajar issue. The deli control will need to be replaced. Found that the temperatures for both compartments were not set at manufacturer recommended levels. I set them where they needed to be. On service test 16 the left RC door are showing closed when opened and the right RC door deli and FC door is showing open when closed. All thermistors are not communicating with the microprocessor on their independent tests. On service test 56 for Ice maker I received an error code E2 for motor lost position. On service test 57 the ice maker would not harvest. On service test 59 the ice

Near Covers Cove, Schertz, TX 78108
Justin  R.

Justin R.

RANGE WHIRLPOOL WEG745H0FS0 "Unit is working as designed, ignitor will click around high level If you go slightly past. Nothing to change."

Near Quinlan Ranch, San Antonio, TX 78253
Justin  R.

Justin R.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Gasket came loose, placed in correct spot. Customer said she did that but came loose. If she calls back in we will need to order and replace gasket. W10835073 and W10653357."

Near Taverns Turn, San Antonio, TX 78254
Justin  R.

Justin R.

DISHWASHER WHIRLPOOL WDF330PAHS3 Replaced control board. Tested to complete.

Near Mojave Rd, San Antonio, TX 78254
Jesus C.

Jesus C.

DRYER WHIRLPOOL WED5100HW1 "Tested unit. Will not run with more than a few items. Will need to replace motor, control and UI.; ordrng 1 279787 (motor) and 1 W11413569 and 1 W11419056"

Near S McConnell Rd, Somerset, TX 78069
Colton B.

Colton B.

REFRIGERATOR KITCHENAID KRSF705HPS00 "Customer issue is freezing evaporator in refrigerator. Pre screen parts are the ones we need. Turned on basic defrost mode to help some until parts come in. Customer defrosted unit themselves, so it is working well now. We just need the new parts to keep it that way. ; saved tckt"

Near Fredericksburg, TX 78624
Jesus C.

Jesus C.

REFRIGERATOR SAMSUNG RF28HMEDBS Installed service kit. No issues during testing. Tested to complete.

Near Manor Creek, San Antonio, TX 78245
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Issue was a poor sealing freezer. Replaced gasket, unit tested good."

Near La Cantera Pkwy, San Antonio, TX 78256
Jesus C.

Jesus C.

MW-HOOD COMBO WHIRLPOOL WMH3107HB3 Tested unit. f1e4 error code. Will need to replace interlock and control. ; ordrng 1 W10892389 (cntrl-elec) and 1 W11244494 (interlock)

Near Claudette St, San Antonio, TX 78252
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WFC150M0EB3 Pulled unit replaced all 4 infinite switches reassembled tested unit all operations normal.

Near FM536, Floresville, TX 78114
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 Swapped out control board to resolve electrical issues. Collected parts and labor.; ordrng 1 W11203924 (contrl-box)

Near Silver Sky, San Antonio, TX 78254
Jim G.

Jim G.

ICEMAKER (STANDA KITCHEN AID KUIC15PHZS0 "Verified pump is at fault, it it appears there is so much scale deposit that that the recirculation pump and possibly the diverter pump are damaged. ; ordrng 1 W10863947 (tube) and 1 WPW10489125 (pump)"

Near U.S. Hwy 281 N, San Antonio, TX 78258
Jim G.

Jim G.

ICEMAKER (STANDA KITCHENAID KUIC15PHZS0 I’ve installed the water valve however the water line which leads to the reservoir is cracked. Recirculation pump appears to be failing. ; ordrng 1 W10863947 (tube) and 1 WPW10217922 (tube) and 1 WPW10489122 (pump)

Near U.S. Hwy 281 N, San Antonio, TX 78258
Justin  R.

Justin R.

WASHER SAMSUNG WF42H5200AF/A2 "Calling tech support for issues, code was door lock stored in unit. Unit working as designed at this time. Will have customer take a video next time if it happens again."

Near Lakewood Dr, Lakehills, TX 78063

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