We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Converse, TX 78109
Chris S.
Job Details: 03/18/2021
Upon arrival called customer to give eta. And customer stated that kB homes was paying for new dishwasher to be installed. I explained to customer we are repair company and do not install new appliances. And that I was going there to look at appliance to repair. He said wants to cancel appointment if its for repair and he will be calling whirlpool and builders.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Cibolo, TX 78108
Chris S.
Job Details: 03/18/2021
Customer stated that washer shakes real bad. After testing found issue to be shocks and suspension springs. Ordering shocks and springs scheduled due to customer availability.; ordrng 1 W11316766 (Damper assembly) and 1 W11314394 (spring)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Cibolo, TX 78108
Chris S.
Job Details: 03/18/2021
Upon arrival asked customer if they had extended warranty and they said yes they called whirlpool and they have a 10 year warranty. I told them they did not send the dispatch number. So customer has to call and have them send it to us . Also customer stated he told them that they also need control board and dispenser. So told customer if we come back and dont have dispatch showing it is in warranty they would be responsible for SC and P&L.; ordrng 1 W11305296 (cntrl-elec) and 1 W10861000 (detergent dispenser)
We serviced a
AMANA WASHER
Model NFW5800HW0
Near San Antonio, TX 78242
Ezequiel V.
Job Details: 03/18/2021
"Checked washer found error code f0e5 unbalance load, found service pointer for excessive noise/shaking or related noises, checked shocks, damper and shipping bolts removal all checks good service pointer call for replacement of acu ordering acu to resolve issue.; ordrng 1 W11322878 (cntrl-elec)"
We serviced a
MAYTAG DISHWASHER
Model MDB8979SFZ2
Near San Antonio, TX 78266
Chris S.
Job Details: 03/18/2021
Replaced the control board and console due to it not turning on at all. Tested unit everything working properly after new parts installed.
We serviced a
JENN-AIR RANGE
Model JGS8850CDS02
Near Moneta, VA 24121
Uriah B.
Job Details: 03/18/2021
"Replaced hinges, control, and sensor. Door still not closing properly. Issue seems to be on the door side. Needs inner liner. ; ordrng 1 WP2402W312-19 (Inner door lining.)"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Roanoke, VA 24019
Uriah B.
Job Details: 03/18/2021
"Ran diagnostics. Found obstruction in blower wheel and removed. Ran checks, all okay."
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Moneta, VA 24121
Uriah B.
Job Details: 03/18/2021
Found water not turned on to the unit. Turned water on and ran check. All checks ok.
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Roanoke, VA 24014
Uriah B.
Job Details: 03/18/2021
"Vale not letting cold water in. Replaced valve. Ran checks, all okay.; used 1 W11210463 (Valve) from stock"
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Vinton, VA 24179
Uriah B.
Job Details: 03/18/2021
Replaced bellow. Ran test cycle. All checks ok.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Roanoke, VA 24019
Uriah B.
Job Details: 03/18/2021
Unit under Lowes warranty. See Lowes dispatch. #406408
We serviced a
WHIRLPOOL OVEN
Model WFC150M0EB3
Near Roanoke, VA 24013
Uriah B.
Job Details: 03/18/2021
"Replaced active hinge. Remounted, all checks okay."
We serviced a
SAMSUNG DRYER
Model DV42H5600EP/A3
Near Salem, VA 24153
Uriah B.
Job Details: 03/18/2021
"DC93-00634A Replaced thermistor, fuse, moisture strip, moisture strip harness and lint screen.Also needs another moisture strip and idler pulley.; ordrng 1 DC61-02627A (Moisture strip) and 1 DC93-00634A (Pulley)"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS0
Near Portland, TX 78374
John L.
Job Details: 03/18/2021
"Installed component, issue on this unit has been resolved."
We serviced a
AMANA RANGE
Model ACR4303MFW3
Near Port Lavaca, TX 77979
John L.
Job Details: 03/18/2021
"Inspected unit, found this shit to be at rear of unit. Power line not connected properly this was causing issues with unit. Read wiring issue has been resolved."
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Kingsville, TX 78363
Adam
Job Details: 03/18/2021
Customer complaint of consul not always responding to selections. Inspection of unit shows error code for stuck button. Running interface test to see if buttons do in fact respond the answer is yes Ill buttons respond promptly without hesitation calibrated unit ran verification cycle no abnormalities found issue resolved. I did inform customer that the touch panel is kind of sensitive and if its dusty dirty your hands are dusty or dirty or extra dry sometimes selection will not process. Issue resolved
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Alice, TX 78332
Adam
Job Details: 03/18/2021
Customer complaint of unit not spinning. Inspection of unit shows error code for Longfield know Phil. Further inspection shows customer has drain hose hooked up incorrectly. Corrected drain hose installation calibrated unit ran verification cycle all functions work as designed. Issue resolved
We serviced a
AMANA MICROWAVE
Model AMV2307PFW
Near Port Lavaca, TX 77979
John L.
Job Details: 03/18/2021
"Inspected unit, customer complaint that Hood light was no longer working. After looking at unit found issue to be with bulb. How did bill to customer so that they may buy a new replacement. There are no other issues with unit, all issues have been resolved."
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near San Diego, TX 78384
Adam
Job Details: 03/18/2021
Customer states she did laundry right after the cold freeze that hit this area about a month ago and all three loads that were done flooded into laundry room. Inspection of unit shows error code for stuck button and long fill. Further inspection shows no cracks in outer drum or water housing or valves drain hoses all intact no cracks splits or leaks furthermore Drain pump itself in excellent working condition paper around drain pump is unstained and in good condition with no watermarks. Calibration of unit and then further testing of filling tub with water then draining shows no leaks spills. Issue resolved
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ
Near Port Aransas, TX 78373
John L.
Job Details: 03/18/2021
"Inspect unit, checked unit components. Found fuse to be good, board was not getting power.Check voltage at outlet, found outlet did have voltage. Plugging it into different outlets, Unit powered on. Issue seems to be with outlet for this appliance."
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW1
Near Corpus Christi, TX 78418
John L.
Job Details: 03/18/2021
"Inspected unit, found multiple issues. Door switch not reading at all times, also blown thermal fuse. And thermostats not functioning as should. Replace these components to resolve issues with unit.; ordrng 1 W10642928 (timer) and 1 W10569603 (switch door) and 1 8318268 (thermostat,internal) and 1 3392519 (thermal fuse) and 1 3977393 (thermal cut-off) and 1 3977767 (thermostat 221 deg)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHB03
Near Corpus Christi, TX 78411
John L.
Job Details: 03/18/2021
"Install components, tested after installation. Water issue still remains. Is she most likely due to obstruction within lines, will need to replace lines to resolve issue.; ordrng 1 W10900449 (tube-water) and 1 W10900447 (tube-water) and 1 W11036341 (housing) and 1 W10898317 (fitting)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Corpus Christi, TX 78404
John L.
Job Details: 03/18/2021
"Install components onto unit, adjusted temperatures. Issue on unit has been resolved."
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Freer, TX 78357
Adam
Job Details: 03/18/2021
Sr#7730290577. Customer complaint of squeak or squeal at beginning of cycle. Inspection of unit shows no error codes. But manually running unit through low medium and high spin does result in a squeaking noise that last for just a second. Call tech line to see if there was any further service pointers on this unit SR number above. Tech line states they are finding issues with the belt slipping over fly wheel and also burners on the spring when it is compressed is causing a rubbing. Replaced cam from truck stock calibrated unit and tested cycle issue resolved; used 1 W10721967 ( Cam) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Falfurrias, TX 78355
Adam
Job Details: 03/18/2021
Install drain pump water valve and control board. Well underneath the unit and getting a clear look it appears to be a large large amount of either calcium buildup or some kind of additive in the bottom of outer tub and then after removing all drain pump found a large amount of same kind of material probably what caused the pump to go out. Calibrated unit ran verification cycle issue resolved. It is important to note that customer is on well water.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Falfurrias, TX 78355
Adam
Job Details: 03/18/2021
Sr#7730286677. Original complaint loading n go not dispensing detergent. Customer also has a complaint of unit stopping midcycle and then having to come and restarted like it was on pause. Call tech line to troubleshoot issue but running through several different tests found no issue with unit tech line states running DLMS calibration as well as checking harness and connections once all of this was done there was no issues found. I even stayed an extra 10 or 15 minutes to see if cycle will stop in the middle of operation. Customer states there was an error code or something on display every time this happens but cannot remember specific codes or numbers. Also no error codes found. I did notice though while unit was in the middle of cycle every time it agitated the lights in the room would flicker which is a good indicator that the power supply is being over shared/used or circuit is being overloaded or too weak to supply washer continuously with enough power. Issue resolved
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Falfurrias, TX 78355
Adam
Job Details: 03/18/2021
Customer complaint of unit making a strange noise in the beginning of spin cycle. Inspection of unit shows no error codes. Further inspection of unit shows cam assembly was either installed incorrectly or damaged in some fashion. Replaced cam with truck stock calibrated unit ran verification cycle issue resolved; used 1 W10721967 (Cam) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Corpus Christi, TX 78408
John L.
Job Details: 03/18/2021
"Inspected unit, found issue with valves on unit. Hot side does not close, this is causing unit to constantly fill tub. Will need to replace valve assembly to resolve.; ordrng 1 W11025984 (valve)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Premont, TX 78375
Adam
Job Details: 03/18/2021
Customer complaint of door taking more and more effort to catch and stay closed. Replaced catch issue resolved
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Conway, AR 72034
Jeff N.
Job Details: 03/18/2021
"Still grinding and clicking. Ordered gearcase, slide and clutch; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W11455453 (GEARCASE)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Benton, AR 72019
Micheal
Job Details: 03/18/2021
"Wiggled terminal on newly installed timer and the heat shuts off, checked harness which appeared fine. Ordered timer and temp switch.; ordrng 1 WPW10185982 (Timer) and 1 W11050715 (Switch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Conway, AR 72034
Jeff N.
Job Details: 03/18/2021
"Found broke wire on thermistor in fc. Coils solid froze. Defrosted and ordered thermistor.; ordrng 1 WPW10384183 (thermistor), used 1 WPW10383615 (THERMISTOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Pearcy, AR 71964
Jeff N.
Job Details: 03/18/2021
"Drain icing up in ff, icing in I/m area. Ordered service flash kit for ice maker area, drain pan, ice maker, name plate installed in wrong place on freezer door, ordered new, control in left ff drawer.; ordrng 1 W10510863 (gasket) and 1 W10839793 (nameplate) and 1 W10864519 (adapter) and 1 W11294907 (icemaker) and 1 W11457241 (DRAIN PAN) and 1 WPW10769076 (cntrl-elec)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0AB00
Near Hot Springs, AR 71909
Blake D.
Job Details: 03/18/2021
"Inspected unit for clock not working properly, found that energy saver was on, held clock button for 3 seconds turned off energy save, tested unit operation checks okay"
We serviced a
N/A N/A
Model AED4475TQ1
Near Little Rock, AR 72204
Micheal
Job Details: 03/18/2021
"Inspected unit and found failed door switch, ordered WP3406107; ordrng 1 WP3406107 (Switch)"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Little Rock, AR 72204
Micheal
Job Details: 03/18/2021
Customer complaint leaking. Found wall drain leaking and supply pipe leaking. No leaks in the washer
We serviced a
N/A N/A
Model MFX2571XEM2
Near Alexander, AR 72002
Micheal
Job Details: 03/18/2021
"Customer complaint leaking, inspected unit and found leak in the smart valve. Ordered WPW10270395.; ordrng 1 WPW10270395 (Smart valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Benton, AR 72019
Micheal
Job Details: 03/18/2021
"Inspected unit and found failed icemaker, water supply is fine, voltage is normal ; ordrng 1 W10873791 (Icemaker)"
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Benton, AR 72015
Micheal
Job Details: 03/18/2021
Inspected unit and found no voltage from wall plug to cord. Electrical issue
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Malvern, AR 72104
Micheal
Job Details: 03/18/2021
"Replaced listed parts, customer will call back if icemaker isn't working"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near San Antonio, TX 78204
Jesus C.
Job Details: 03/18/2021
F1E1 error code. Will need to replace control. ; ordrng 1 W10885069 (Control)
We serviced a
KITCHEN AID ICE MAKER
Model n/a
Near San Antonio, TX 78216
Sebastian
Job Details: 03/18/2021
Unit needs new drain tube and clamp ordering parts collected service fee under job number 85509. Drain tube and clamp are both available at vendor parts team to reach out when available; ordrng 1 W10670799 (Clamp) and 1 W10737551 (Drain tube)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near San Antonio, TX 78201
Tommy B.
Job Details: 03/18/2021
Customer stated the issue is the unit will not complete cycles. Manual testing revealed that the drain pump is non-functional. The gear case is fully operational. The unit needs a new drain pump. Ordering parts to resolve this; ordrng 1 W11399437 (Drain pump)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC604FSS01
Near San Antonio, TX 78261
Shawn W.
Job Details: 03/18/2021
On arrival we determined that the temperatures were reading fine in the deli drawers but not in the upper RC. The RC thermistor is unidentifiable in the parts break down or the service manual. We have airflow and the fan is working. Spoke with Andy at Whirlpool Tech Line to help us possibly locate the thermistor. SR#7730291108. Both thermistors are indeed in the evaporator cover. We installed the new evaporator assembly. Unit should reach temperature now. Explained to our customer about the 90 day coverage on service call as well as the 12 month coverage on the new part. Or customer is paid the remaining balance
We serviced a
MAYTAG RANGE
Model MERH865RAS1
Near San Antonio, TX 78259
Shawn W.
Job Details: 03/18/2021
"last trip found faulty element. Reinspected unit to find element was good. Thought to have faulty control. Called Techline to verify diagnosis, spoke with Scott. Explained issue and testing done, had me test a few more things and he verified that control is the issue. Control is discontinued W10141433."
We serviced a
KITCHEN AID MICROWAVE OVEN
Model KOCE500ESS11
Near San Antonio, TX 78248
Tommy B.
Job Details: 03/18/2021
Swapped out inner door for a customer and the store is also warped. Will need to order additional parts to resolve issue.; ordrng 1 W10687342 (Door)
We serviced a
KITCHEN AID OVEN ELECTRIC (D
Model KODE500ESS01
Near San Antonio, TX 78255
Sebastian
Job Details: 03/18/2021
"Sr 7730290903, customers concern with the unit is that it keeps popping a thermal fuse weve been out here several times to change the fuse have not been able to figure out the cause got on video chat with tech line verified installation is done correctly checked several items on the unit to ensure that no heat is escaping out of the unit causing the thermal fuse to pop after the checks with tech-support they would recommend that I change out both blowers along with the thermostat and the thermal fuse gave customer a quote for all parts recommending to customer to call KitchenAid to try to get parts covered. Putting parts on order will find out from customer before return whether or not they were able to get authorization or if they want to proceed with repair at cost or cancel out the call. Call is set for Wednesday on the 24th ; ordrng 2 W11245567 (Blower)s"
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH32519HZ5
Near San Antonio, TX 78254
Jesus C.
Job Details: 03/18/2021
Tested unit. Door is damgaed. Will need to replace door. ; ordrng 1 W11173823 (Door)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSC703HPS01
Near San Antonio, TX 78255
Jesus C.
Job Details: 03/18/2021
"Installed new 3 way, compressor and dye drier. Good pressure in fresh food. Low side 5 high side 120. Restriction when switched to freezer section. Low side 10 in vacuum. Called tech line. Will need to replace freezer evap. Sr 7730069122; ordrng 1 WPW10239732 (Evap)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near San Antonio, TX 78230
Sebastian
Job Details: 03/18/2021
Placed door was able to repair doorstop on new door to make unit function properly Unit good to go
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near San Antonio, TX 78254
Richard G.
Job Details: 03/18/2021
"Customer complaint is that the unit stopped running and gave an error code of F9. Entered diagnostics and found error codes F9E1 no drain, FAE2 (not listed in manual). Will need drain pump for repair.; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near San Antonio, TX 78248
Sebastian
Job Details: 03/18/2021
Put unit in test mode found it is making a terrible screech on the spin cycle definitely not related to control board ordering gear case motor cam assembly and belt to ensure Repair. Parts on back order parts seem to reach out when available; ordrng 1 W11423758 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11026785 (Motor)
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HV0
Near San Antonio, TX 78207
Ezequiel V.
Job Details: 03/18/2021
"Checked range found was stuck in demo mode. Turned demo mode off, tested range no issues no errors. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near San Antonio, TX 78240
Ezequiel V.
Job Details: 03/18/2021
Checked refrigerator customer demonstrated clear water without ice and very small water particles with ice. Checked refrigerator found no issues or errors working as designed. Advised customer that a water softener may resolve the issue. Job complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near San Antonio, TX 78209
Shawn W.
Job Details: 03/18/2021
"Ran diagnostics and received error code F8E1 long fill F7E5 shifter fault. Called Techline and spoke with Rick. He looked at the notes and explained the situation, he recommended to replace the control as both issues relate to control. SR7730230586. Ordering part not readily available. Service call and labor under 90 day warranty and part under 1 year warranty.; ordrng 1 W11162438 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near San Antonio, TX 78249
Shawn W.
Job Details: 03/18/2021
Upon further investigation found that unit filter head is causing leak and dispensing issue. Ordering filter head assembly to resolve the issue. ; ordrng 1 W11346622 (Reservoir)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW
Near Kendalia, TX 78027
Jim G.
Job Details: 03/18/2021
Joel SR# 7730289307 verified a voltage issue at the control and possibly a faulty bimetal. ; ordrng 1 WPW10290745 (Wire harness (includes bimetal)) and 1 WPW10503278 (Control)
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near San Antonio, TX 78237
Jesus C.
Job Details: 03/18/2021
Lid lock not parking. Ordering new latch. ; ordrng 1 W11307244 (LATCH)
We serviced a
KITCHEN AID OVEN ELECTRIC (D
Model KODE900HSS
Near San Antonio, TX 78260
Shawn W.
Job Details: 03/18/2021
"Our customer arranged for the wiring to be removed. Uninstalled double oven from cabinet. Found that the oven sensor on upper oven is indeed open. As well, we found a bad signal harness going into it. Reinstalled unit. Part ordered.; ordrng 1 W11158088 (Signal Harness)"
We serviced a
WHIRLPOOL WASHER
Model WTW8240YW0
Near Spring Branch, TX 78070
Jim G.
Job Details: 03/18/2021
Verified a break pressure line. Ordering new line. ; ordrng 1 WP353244 (Pressure hose)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near San Antonio, TX 78260
Shawn W.
Job Details: 03/18/2021
Our customer has been experiencing a squeaking sound during preheat. We ran the bake element and replicated the problem. The design of the brave for the back element slides and was uneven. We fixed the problem by resetting the element and tested unit. It is now noise free and functioning as designed.
We serviced a
LG WASHER
Model WM2688HWM
Near San Antonio, TX 78260
Sebastian
Job Details: 03/18/2021
Found that the hands assembly is bent attempted to use WD-40 to loosen up and see if it was going to actuate unable to do so give customer a quote for Bellows along with hinge total added up to more than half the price of a new unit would be collecting service fee only collecting basic service fee as I was only here about 15 minutes.. 4775ER2002A hinge 4986ER0004G boot
We serviced a
KITCHENAID OVEN ELECTRIC (D
Model KODE300ESS04
Near San Antonio, TX 78260
Sebastian
Job Details: 03/18/2021
Replace control and front consul unit testing good customer to monitor
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near San Antonio, TX 78204
Jesus C.
Job Details: 03/18/2021
Tested unit. F1e1 error code. Called tech line. Will need to replace control. ; ordrng 1 W10885069 (Control.)
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near San Antonio, TX 78232
Sebastian
Job Details: 03/18/2021
Mvkqk00apl1 unit 713 Found that little latch is failing ordering parts parts team to reach out when available. Called whirlpool got authorization to cover everything. Go forward with lid lock assembly order; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Medina, TX 78055
Richard G.
Job Details: 03/18/2021
Customer complaint is that the drum dropped down in the front and had to be pulled back into place. Replaced suspension. Customer also states the fabric softener dispenser isnt dispensing. Found dispenser to be clogged. Removed some of the clog and it started draining under the dispenser. Recommended customer fully clear out the dispenser. Ran unit through diagnostics cycle. Tested to complete. Unit is good to go.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5NVAXWA
Near San Antonio, TX 78201
Ezequiel V.
Job Details: 03/18/2021
"Checked refrigerator found no abnormal noises, all fans working as designed, damper is opening and closing normal. Refrigerator is working as designed. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near San Antonio, TX 78250
Justin
Job Details: 03/18/2021
Unit not cycling temps correctly on high heat. Will also need vent test kit for unit. ; ordrng 1 WP8318268 (Cycling thermostat) and 1 W11224254 (Test kit)
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near San Antonio, TX 78254
Justin
Job Details: 03/18/2021
"Basket came in damaged, will need to reorder and reschedule.; ordrng 1 W11178224 (Basket)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AEB
Near Spring Branch, TX 78070
Jim G.
Job Details: 03/18/2021
Verified that the unit is functioning properly. Did evaluate the compressor and services tests for an errors. Collected service fee.
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WOC54EC0HS03
Near Bulverde, TX 78163
Jim G.
Job Details: 03/18/2021
Replaced faulty console. Issue resolved.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0EB4
Near Lakehills, TX 78063
Richard G.
Job Details: 03/18/2021
"Customer complaint is that the 2 back burners and the front right burner are getting way too hot and the front left burner wont heat enough. Called techline and spoke with Joel, says the ohms on the burners are good and the unit is getting enough power, so the unit is operating as designed. Explained to customer findings from Whirlpool technician and also shared service pointer with customer regarding thermal limitations on coil burners."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near San Antonio, TX 78218
Sebastian
Job Details: 03/18/2021
Customers concern is that they are finding frosting in the freezer section At the front in towards the top use a little bit of sealant to address some cracks in between the liner and the inside of the unit also use the blow dryer to Reform gaskets asking customer to get a picture if the unit Frost over again collected priority service fee unit good to go at moment registering 0° in freezer section 38 at fridge.
We serviced a
MAYTAG WASHER
Model MHW8630HW3
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 03/18/2021
Checked washer found error code F8E1 long fill found good water pressure at wall weak pressure coming in found bad double valve ordering to resolve issue. Also found LED not blinking slowly per service pointer on test 10 ordering ACU to resolve issue.; ordrng 1 W11322884 (cntrl-elec) and 1 W11036930 (valve)
We serviced a
MAYTAG DRYER
Model DE882
Near San Antonio, TX 78209
Sebastian
Job Details: 03/18/2021
Replace belt tested unit working as it should be collected labor and parts fee
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH53521HZ5
Near San Antonio, TX 78260
Jim G.
Job Details: 03/18/2021
Replaced interlock switches. Issue resolved. ; used 1 W11241961 (Interlock Switches) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS
Near San Antonio, TX 78224
Jesus C.
Job Details: 03/18/2021
Console panel damaged. Replaced with new console. No further issues. Tested to complete.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near San Antonio, TX 78254
Justin
Job Details: 03/18/2021
Will need to replace convection fan please go forward with the order. Will schedule for when convection fan comes in.; schdld next appmnt for 3/25 THU !
We serviced a
AMANA DRYER
Model NED5800HW0
Near San Antonio, TX 78218
Ezequiel V.
Job Details: 03/18/2021
Checked dryer found good voltage at wall motor hums when start is pressed. Good voltage at motor found bad motor.ordering motor and blower wheel to resolve issue.; ordrng 1 W10806758 (motor-drve) and 1 697772 (blower wheel)
We serviced a
MAYTAG REFRIGERATOR
Model MSD2756GEB
Near Boerne, TX 78006
Tommy B.
Job Details: 03/18/2021
Customer stated that the issue is the unit is leaking water across the front of the unit. Found issue to be caused by ice accumulation in the freezer section at the bottom. Unit is defrosting water in the freezer section. Use the steam going to clear drain hole and unit has no further issues at this time. Collected service call and minimum labor without parts.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near San Antonio, TX 78242
Ezequiel V.
Job Details: 03/17/2021
Checked washer codes f7e5 and f7e6 found actuator not installed properly. Reinstalled the actuator washer is working as designed no issues or error codes. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB
Near San Antonio, TX 78229
Sebastian
Job Details: 03/17/2021
Play infinite switch unit has been entirely re-wired and all switches and everything testing good closing out call
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near San Antonio, TX 78210
Ezequiel V.
Job Details: 03/17/2021
"Arrived at customer home, customer stated they no longer need service job complete."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near San Antonio, TX 78229
Tommy B.
Job Details: 03/17/2021
Last visit found faulty water valve. This visit swapped out with new water valve to resolve issues. Ran automatic test cycle and unit passed all tests. No further issues at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near San Antonio, TX 78214
Jesus C.
Job Details: 03/17/2021
Tested unit. Screech noise during spin. Noise not coming from Acu. Will need to replace belt and motor. ; ordrng 1 W11239857 (Belt) and 1 W11026785 (Motor)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near San Antonio, TX 78223
Jesus C.
Job Details: 03/17/2021
Tested unit. Stuck on sensing. Reset washer. Unit not reading pressure. Cleared pressure hose. Tested unit. All test pass in diagnostics. No further issues. Tested to complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB01
Near San Antonio, TX 78233
Jesus C.
Job Details: 03/17/2021
"Installed new harness, compressor and dye drier. Vacuum and recharge unit. Compressor running. Holding pressure. Good frost pattern on evap. No further issues during testing. Tested to complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES00
Near San Antonio, TX 78245
Jesus C.
Job Details: 03/17/2021
"Tested unit. Restriction in freezer evap. Will need to vacuum, recharge and install new dye drier. Spoke with maintenance. Will continue repairs. ; ordrng 1 WPW10143759 (Drier)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near San Antonio, TX 78260
Jim G.
Job Details: 03/17/2021
Verified a faulty icemaker. Leaking during fill sequence. ; ordrng 1 WPW10300024 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT348FMES00
Near San Antonio, TX 78245
Jesus C.
Job Details: 03/17/2021
Installed new dye drier. Vacuum and recharge unit. Holding pressure. Good frost on evap. No further issues. Job complete.
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GL0
Near Boerne, TX 78006
Douglas H.
Job Details: 03/17/2021
"Unit not draining, attempted to force drain. Could hear the pump attempt to kick on. Used shop vac to drain the water out of unit. Removed drain pump to find a piece of glass stuck between sump and drain pump impellers. Removed glass to resolve the issue. Unit testing good now. No further issues at this point."
We serviced a
FRGIDAIRE RANGE
Model LGGF3043KFE
Near San Antonio, TX 78261
Jim G.
Job Details: 03/17/2021
Determined the bake ignitor is failed. Will return to repair. ; ordrng 1 5304506545 (Bake Burner Ignitor)
We serviced a
MAYTAG WASHER
Model MVWC465HW
Near San Antonio, TX 78202
Jim G.
Job Details: 03/17/2021
Inlet valve was at fault long fill error occured. Part is needed. ; schdld next appmnt for 3/24 WED !
We serviced a
WHIRLPOOL THIN-TWIN 24' LE
Model WETLV27HW0
Near San Antonio, TX 78245
Jesus C.
Job Details: 03/17/2021
Installed new drain pump. Now draining. No further issues. Tested to complete.
We serviced a
KITCHENAID ICEMAKER (STANDA
Model KUIX535HPS00
Near Garden Ridge, TX 78266
Shawn W.
Job Details: 03/17/2021
"This entitlement is a little odd because the purchase and delivery date are before the manufacturing date. From what I can see it should all be covered under warranty. Pictures of receipts provided as well as entitlement page. Our customer had a problem with the unit totally shutting down about a month ago, The outlet in the home is sound. I followed ACT procedures and shaking the auxiliary drain pump did temporarily start the unit but I would not stick. I bypassed the pump and it started up. The drain pump will need to be replaced. Our parts department has all ready ordered the pump. W10825875. ; schdld next appmnt for 3/23 TUE !"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near San Antonio, TX 78222
Ezequiel V.
Job Details: 03/17/2021
Replaced ice maker on refrigerator due to ice maker being stuck during harvest. After replacement tested ice maker completes full harvest cycle. Job complete.
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WMH32519HZ5
Near San Antonio, TX 78216
Tommy B.
Job Details: 03/17/2021
Last visit found capacitor magnetron and diode all burned out. Swapped out with new parts to resolve issue and unit tested good with no further issues at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAE00
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 03/17/2021
Checked refrigerator found ice dispenser acting erratically when used and central electric thermostat alternating temperature from 38 to 32. Ordering deli ui to resolve issues.; rqstng P&A on 1 WPW10565996 (cntrl-elec)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ
Near San Antonio, TX 78255
Tommy B.
Job Details: 03/17/2021
Customer stated the issue is the unit will not run or drain. Found issue to be caused by drain pump chopper blades coming dislodged. Swapped out with new parts to resolve issue and unit tested good with no further issues at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHW02
Near Live Oak, TX 78233
Chris S.
Job Details: 03/17/2021
Customer stated that they were not getting any water to icemaker and dispenser. Figured out water dispenser issue was from filter latch not pressed down all the way. Fixed that issue. Icemaker is faulty need new icemaker and icemaker harness.; ordrng 1 WPW10300024 (icemaker) and 1 W10884720 (harns-wire)