Service History 11 - ApplianceCare

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Converse, TX 78109

Chris S.

Job Details: 03/18/2021

Upon arrival called customer to give eta. And customer stated that kB homes was paying for new dishwasher to be installed. I explained to customer we are repair company and do not install new appliances. And that I was going there to look at appliance to repair. He said wants to cancel appointment if its for repair and he will be calling whirlpool and builders.

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Cibolo, TX 78108

Chris S.

Job Details: 03/18/2021

Customer stated that washer shakes real bad. After testing found issue to be shocks and suspension springs. Ordering shocks and springs scheduled due to customer availability.; ordrng 1 W11316766 (Damper assembly) and 1 W11314394 (spring)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Cibolo, TX 78108

Chris S.

Job Details: 03/18/2021

Upon arrival asked customer if they had extended warranty and they said yes they called whirlpool and they have a 10 year warranty. I told them they did not send the dispatch number. So customer has to call and have them send it to us . Also customer stated he told them that they also need control board and dispenser. So told customer if we come back and dont have dispatch showing it is in warranty they would be responsible for SC and P&L.; ordrng 1 W11305296 (cntrl-elec) and 1 W10861000 (detergent dispenser)

We serviced a

AMANA WASHER

Model NFW5800HW0

Near San Antonio, TX 78242

Ezequiel V.

Job Details: 03/18/2021

"Checked washer found error code f0e5 unbalance load, found service pointer for excessive noise/shaking or related noises, checked shocks, damper and shipping bolts removal all checks good service pointer call for replacement of acu ordering acu to resolve issue.; ordrng 1 W11322878 (cntrl-elec)"

We serviced a

MAYTAG DISHWASHER

Model MDB8979SFZ2

Near San Antonio, TX 78266

Chris S.

Job Details: 03/18/2021

Replaced the control board and console due to it not turning on at all. Tested unit everything working properly after new parts installed.

We serviced a

JENN-AIR RANGE

Model JGS8850CDS02

Near Moneta, VA 24121

Uriah B.

Job Details: 03/18/2021

"Replaced hinges, control, and sensor. Door still not closing properly. Issue seems to be on the door side. Needs inner liner. ; ordrng 1 WP2402W312-19 (Inner door lining.)"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Roanoke, VA 24019

Uriah B.

Job Details: 03/18/2021

"Ran diagnostics. Found obstruction in blower wheel and removed. Ran checks, all okay."

We serviced a

WHIRLPOOL WASHER

Model WET4024HW0

Near Moneta, VA 24121

Uriah B.

Job Details: 03/18/2021

Found water not turned on to the unit. Turned water on and ran check. All checks ok.

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Roanoke, VA 24014

Uriah B.

Job Details: 03/18/2021

"Vale not letting cold water in. Replaced valve. Ran checks, all okay.; used 1 W11210463 (Valve) from stock"

We serviced a

AMANA WASHER

Model NFW5800HW2

Near Vinton, VA 24179

Uriah B.

Job Details: 03/18/2021

Replaced bellow. Ran test cycle. All checks ok.

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Roanoke, VA 24019

Uriah B.

Job Details: 03/18/2021

Unit under Lowes warranty. See Lowes dispatch. #406408

We serviced a

WHIRLPOOL OVEN

Model WFC150M0EB3

Near Roanoke, VA 24013

Uriah B.

Job Details: 03/18/2021

"Replaced active hinge. Remounted, all checks okay."

We serviced a

SAMSUNG DRYER

Model DV42H5600EP/A3

Near Salem, VA 24153

Uriah B.

Job Details: 03/18/2021

"DC93-00634A Replaced thermistor, fuse, moisture strip, moisture strip harness and lint screen.Also needs another moisture strip and idler pulley.; ordrng 1 DC61-02627A (Moisture strip) and 1 DC93-00634A (Pulley)"

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JS0

Near Portland, TX 78374

John L.

Job Details: 03/18/2021

"Installed component, issue on this unit has been resolved."

We serviced a

AMANA RANGE

Model ACR4303MFW3

Near Port Lavaca, TX 77979

John L.

Job Details: 03/18/2021

"Inspected unit, found this shit to be at rear of unit. Power line not connected properly this was causing issues with unit. Read wiring issue has been resolved."

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Kingsville, TX 78363

Adam

Job Details: 03/18/2021

Customer complaint of consul not always responding to selections. Inspection of unit shows error code for stuck button. Running interface test to see if buttons do in fact respond the answer is yes Ill buttons respond promptly without hesitation calibrated unit ran verification cycle no abnormalities found issue resolved. I did inform customer that the touch panel is kind of sensitive and if its dusty dirty your hands are dusty or dirty or extra dry sometimes selection will not process. Issue resolved

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Alice, TX 78332

Adam

Job Details: 03/18/2021

Customer complaint of unit not spinning. Inspection of unit shows error code for Longfield know Phil. Further inspection shows customer has drain hose hooked up incorrectly. Corrected drain hose installation calibrated unit ran verification cycle all functions work as designed. Issue resolved

We serviced a

AMANA MICROWAVE

Model AMV2307PFW

Near Port Lavaca, TX 77979

John L.

Job Details: 03/18/2021

"Inspected unit, customer complaint that Hood light was no longer working. After looking at unit found issue to be with bulb. How did bill to customer so that they may buy a new replacement. There are no other issues with unit, all issues have been resolved."

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near San Diego, TX 78384

Adam

Job Details: 03/18/2021

Customer states she did laundry right after the cold freeze that hit this area about a month ago and all three loads that were done flooded into laundry room. Inspection of unit shows error code for stuck button and long fill. Further inspection shows no cracks in outer drum or water housing or valves drain hoses all intact no cracks splits or leaks furthermore Drain pump itself in excellent working condition paper around drain pump is unstained and in good condition with no watermarks. Calibration of unit and then further testing of filling tub with water then draining shows no leaks spills. Issue resolved

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ

Near Port Aransas, TX 78373

John L.

Job Details: 03/18/2021

"Inspect unit, checked unit components. Found fuse to be good, board was not getting power.Check voltage at outlet, found outlet did have voltage. Plugging it into different outlets, Unit powered on. Issue seems to be with outlet for this appliance."

We serviced a

WHIRLPOOL DRYER

Model MEDX655DW1

Near Corpus Christi, TX 78418

John L.

Job Details: 03/18/2021

"Inspected unit, found multiple issues. Door switch not reading at all times, also blown thermal fuse. And thermostats not functioning as should. Replace these components to resolve issues with unit.; ordrng 1 W10642928 (timer) and 1 W10569603 (switch door) and 1 8318268 (thermostat,internal) and 1 3392519 (thermal fuse) and 1 3977393 (thermal cut-off) and 1 3977767 (thermostat 221 deg)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHB03

Near Corpus Christi, TX 78411

John L.

Job Details: 03/18/2021

"Install components, tested after installation. Water issue still remains. Is she most likely due to obstruction within lines, will need to replace lines to resolve issue.; ordrng 1 W10900449 (tube-water) and 1 W10900447 (tube-water) and 1 W11036341 (housing) and 1 W10898317 (fitting)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Corpus Christi, TX 78404

John L.

Job Details: 03/18/2021

"Install components onto unit, adjusted temperatures. Issue on unit has been resolved."

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Freer, TX 78357

Adam

Job Details: 03/18/2021

Sr#7730290577. Customer complaint of squeak or squeal at beginning of cycle. Inspection of unit shows no error codes. But manually running unit through low medium and high spin does result in a squeaking noise that last for just a second. Call tech line to see if there was any further service pointers on this unit SR number above. Tech line states they are finding issues with the belt slipping over fly wheel and also burners on the spring when it is compressed is causing a rubbing. Replaced cam from truck stock calibrated unit and tested cycle issue resolved; used 1 W10721967 ( Cam) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Falfurrias, TX 78355

Adam

Job Details: 03/18/2021

Install drain pump water valve and control board. Well underneath the unit and getting a clear look it appears to be a large large amount of either calcium buildup or some kind of additive in the bottom of outer tub and then after removing all drain pump found a large amount of same kind of material probably what caused the pump to go out. Calibrated unit ran verification cycle issue resolved. It is important to note that customer is on well water.

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Falfurrias, TX 78355

Adam

Job Details: 03/18/2021

Sr#7730286677. Original complaint loading n go not dispensing detergent. Customer also has a complaint of unit stopping midcycle and then having to come and restarted like it was on pause. Call tech line to troubleshoot issue but running through several different tests found no issue with unit tech line states running DLMS calibration as well as checking harness and connections once all of this was done there was no issues found. I even stayed an extra 10 or 15 minutes to see if cycle will stop in the middle of operation. Customer states there was an error code or something on display every time this happens but cannot remember specific codes or numbers. Also no error codes found. I did notice though while unit was in the middle of cycle every time it agitated the lights in the room would flicker which is a good indicator that the power supply is being over shared/used or circuit is being overloaded or too weak to supply washer continuously with enough power. Issue resolved

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Falfurrias, TX 78355

Adam

Job Details: 03/18/2021

Customer complaint of unit making a strange noise in the beginning of spin cycle. Inspection of unit shows no error codes. Further inspection of unit shows cam assembly was either installed incorrectly or damaged in some fashion. Replaced cam with truck stock calibrated unit ran verification cycle issue resolved; used 1 W10721967 (Cam) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW1

Near Corpus Christi, TX 78408

John L.

Job Details: 03/18/2021

"Inspected unit, found issue with valves on unit. Hot side does not close, this is causing unit to constantly fill tub. Will need to replace valve assembly to resolve.; ordrng 1 W11025984 (valve)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Premont, TX 78375

Adam

Job Details: 03/18/2021

Customer complaint of door taking more and more effort to catch and stay closed. Replaced catch issue resolved

We serviced a

MAYTAG WASHER

Model MVWB766FW0

Near Conway, AR 72034

Jeff N.

Job Details: 03/18/2021

"Still grinding and clicking. Ordered gearcase, slide and clutch; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W11455453 (GEARCASE)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Benton, AR 72019

Micheal

Job Details: 03/18/2021

"Wiggled terminal on newly installed timer and the heat shuts off, checked harness which appeared fine. Ordered timer and temp switch.; ordrng 1 WPW10185982 (Timer) and 1 W11050715 (Switch)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW05

Near Conway, AR 72034

Jeff N.

Job Details: 03/18/2021

"Found broke wire on thermistor in fc. Coils solid froze. Defrosted and ordered thermistor.; ordrng 1 WPW10384183 (thermistor), used 1 WPW10383615 (THERMISTOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Pearcy, AR 71964

Jeff N.

Job Details: 03/18/2021

"Drain icing up in ff, icing in I/m area. Ordered service flash kit for ice maker area, drain pan, ice maker, name plate installed in wrong place on freezer door, ordered new, control in left ff drawer.; ordrng 1 W10510863 (gasket) and 1 W10839793 (nameplate) and 1 W10864519 (adapter) and 1 W11294907 (icemaker) and 1 W11457241 (DRAIN PAN) and 1 WPW10769076 (cntrl-elec)"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0AB00

Near Hot Springs, AR 71909

Blake D.

Job Details: 03/18/2021

"Inspected unit for clock not working properly, found that energy saver was on, held clock button for 3 seconds turned off energy save, tested unit operation checks okay"

We serviced a

N/A N/A

Model AED4475TQ1

Near Little Rock, AR 72204

Micheal

Job Details: 03/18/2021

"Inspected unit and found failed door switch, ordered WP3406107; ordrng 1 WP3406107 (Switch)"

We serviced a

MAYTAG WASHER

Model MVWB765FW4

Near Little Rock, AR 72204

Micheal

Job Details: 03/18/2021

Customer complaint leaking. Found wall drain leaking and supply pipe leaking. No leaks in the washer

We serviced a

N/A N/A

Model MFX2571XEM2

Near Alexander, AR 72002

Micheal

Job Details: 03/18/2021

"Customer complaint leaking, inspected unit and found leak in the smart valve. Ordered WPW10270395.; ordrng 1 WPW10270395 (Smart valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Benton, AR 72019

Micheal

Job Details: 03/18/2021

"Inspected unit and found failed icemaker, water supply is fine, voltage is normal ; ordrng 1 W10873791 (Icemaker)"

We serviced a

WHIRLPOOL DRYER

Model NED4655EW1

Near Benton, AR 72015

Micheal

Job Details: 03/18/2021

Inspected unit and found no voltage from wall plug to cord. Electrical issue

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Malvern, AR 72104

Micheal

Job Details: 03/18/2021

"Replaced listed parts, customer will call back if icemaker isn't working"

We serviced a

WHIRLPOOL RANGE

Model WEG745H0FS0

Near San Antonio, TX 78204

Jesus C.

Job Details: 03/18/2021

F1E1 error code. Will need to replace control. ; ordrng 1 W10885069 (Control)

We serviced a

KITCHEN AID ICE MAKER

Model n/a

Near San Antonio, TX 78216

Sebastian

Job Details: 03/18/2021

Unit needs new drain tube and clamp ordering parts collected service fee under job number 85509. Drain tube and clamp are both available at vendor parts team to reach out when available; ordrng 1 W10670799 (Clamp) and 1 W10737551 (Drain tube)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near San Antonio, TX 78201

Tommy B.

Job Details: 03/18/2021

Customer stated the issue is the unit will not complete cycles. Manual testing revealed that the drain pump is non-functional. The gear case is fully operational. The unit needs a new drain pump. Ordering parts to resolve this; ordrng 1 W11399437 (Drain pump)

We serviced a

KITCHEN AID REFRIGERATOR

Model KRFC604FSS01

Near San Antonio, TX 78261

Shawn W.

Job Details: 03/18/2021

On arrival we determined that the temperatures were reading fine in the deli drawers but not in the upper RC. The RC thermistor is unidentifiable in the parts break down or the service manual. We have airflow and the fan is working. Spoke with Andy at Whirlpool Tech Line to help us possibly locate the thermistor. SR#7730291108. Both thermistors are indeed in the evaporator cover. We installed the new evaporator assembly. Unit should reach temperature now. Explained to our customer about the 90 day coverage on service call as well as the 12 month coverage on the new part. Or customer is paid the remaining balance

We serviced a

MAYTAG RANGE

Model MERH865RAS1

Near San Antonio, TX 78259

Shawn W.

Job Details: 03/18/2021

"last trip found faulty element. Reinspected unit to find element was good. Thought to have faulty control. Called Techline to verify diagnosis, spoke with Scott. Explained issue and testing done, had me test a few more things and he verified that control is the issue. Control is discontinued W10141433."

We serviced a

KITCHEN AID MICROWAVE OVEN

Model KOCE500ESS11

Near San Antonio, TX 78248

Tommy B.

Job Details: 03/18/2021

Swapped out inner door for a customer and the store is also warped. Will need to order additional parts to resolve issue.; ordrng 1 W10687342 (Door)

We serviced a

KITCHEN AID OVEN ELECTRIC (D

Model KODE500ESS01

Near San Antonio, TX 78255

Sebastian

Job Details: 03/18/2021

"Sr 7730290903, customers concern with the unit is that it keeps popping a thermal fuse weve been out here several times to change the fuse have not been able to figure out the cause got on video chat with tech line verified installation is done correctly checked several items on the unit to ensure that no heat is escaping out of the unit causing the thermal fuse to pop after the checks with tech-support they would recommend that I change out both blowers along with the thermostat and the thermal fuse gave customer a quote for all parts recommending to customer to call KitchenAid to try to get parts covered. Putting parts on order will find out from customer before return whether or not they were able to get authorization or if they want to proceed with repair at cost or cancel out the call. Call is set for Wednesday on the 24th ; ordrng 2 W11245567 (Blower)s"

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model WMH32519HZ5

Near San Antonio, TX 78254

Jesus C.

Job Details: 03/18/2021

Tested unit. Door is damgaed. Will need to replace door. ; ordrng 1 W11173823 (Door)

We serviced a

KITCHEN AID REFRIGERATOR

Model KRSC703HPS01

Near San Antonio, TX 78255

Jesus C.

Job Details: 03/18/2021

"Installed new 3 way, compressor and dye drier. Good pressure in fresh food. Low side 5 high side 120. Restriction when switched to freezer section. Low side 10 in vacuum. Called tech line. Will need to replace freezer evap. Sr 7730069122; ordrng 1 WPW10239732 (Evap)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near San Antonio, TX 78230

Sebastian

Job Details: 03/18/2021

Placed door was able to repair doorstop on new door to make unit function properly Unit good to go

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKB0

Near San Antonio, TX 78254

Richard G.

Job Details: 03/18/2021

"Customer complaint is that the unit stopped running and gave an error code of F9. Entered diagnostics and found error codes F9E1 no drain, FAE2 (not listed in manual). Will need drain pump for repair.; O-emld tckt"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near San Antonio, TX 78248

Sebastian

Job Details: 03/18/2021

Put unit in test mode found it is making a terrible screech on the spin cycle definitely not related to control board ordering gear case motor cam assembly and belt to ensure Repair. Parts on back order parts seem to reach out when available; ordrng 1 W11423758 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11026785 (Motor)

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HV0

Near San Antonio, TX 78207

Ezequiel V.

Job Details: 03/18/2021

"Checked range found was stuck in demo mode. Turned demo mode off, tested range no issues no errors. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near San Antonio, TX 78240

Ezequiel V.

Job Details: 03/18/2021

Checked refrigerator customer demonstrated clear water without ice and very small water particles with ice. Checked refrigerator found no issues or errors working as designed. Advised customer that a water softener may resolve the issue. Job complete.

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near San Antonio, TX 78209

Shawn W.

Job Details: 03/18/2021

"Ran diagnostics and received error code F8E1 long fill F7E5 shifter fault. Called Techline and spoke with Rick. He looked at the notes and explained the situation, he recommended to replace the control as both issues relate to control. SR7730230586. Ordering part not readily available. Service call and labor under 90 day warranty and part under 1 year warranty.; ordrng 1 W11162438 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near San Antonio, TX 78249

Shawn W.

Job Details: 03/18/2021

Upon further investigation found that unit filter head is causing leak and dispensing issue. Ordering filter head assembly to resolve the issue. ; ordrng 1 W11346622 (Reservoir)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW

Near Kendalia, TX 78027

Jim G.

Job Details: 03/18/2021

Joel SR# 7730289307 verified a voltage issue at the control and possibly a faulty bimetal. ; ordrng 1 WPW10290745 (Wire harness (includes bimetal)) and 1 WPW10503278 (Control)

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near San Antonio, TX 78237

Jesus C.

Job Details: 03/18/2021

Lid lock not parking. Ordering new latch. ; ordrng 1 W11307244 (LATCH)

We serviced a

KITCHEN AID OVEN ELECTRIC (D

Model KODE900HSS

Near San Antonio, TX 78260

Shawn W.

Job Details: 03/18/2021

"Our customer arranged for the wiring to be removed. Uninstalled double oven from cabinet. Found that the oven sensor on upper oven is indeed open. As well, we found a bad signal harness going into it. Reinstalled unit. Part ordered.; ordrng 1 W11158088 (Signal Harness)"

We serviced a

WHIRLPOOL WASHER

Model WTW8240YW0

Near Spring Branch, TX 78070

Jim G.

Job Details: 03/18/2021

Verified a break pressure line. Ordering new line. ; ordrng 1 WP353244 (Pressure hose)

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS0

Near San Antonio, TX 78260

Shawn W.

Job Details: 03/18/2021

Our customer has been experiencing a squeaking sound during preheat. We ran the bake element and replicated the problem. The design of the brave for the back element slides and was uneven. We fixed the problem by resetting the element and tested unit. It is now noise free and functioning as designed.

We serviced a

LG WASHER

Model WM2688HWM

Near San Antonio, TX 78260

Sebastian

Job Details: 03/18/2021

Found that the hands assembly is bent attempted to use WD-40 to loosen up and see if it was going to actuate unable to do so give customer a quote for Bellows along with hinge total added up to more than half the price of a new unit would be collecting service fee only collecting basic service fee as I was only here about 15 minutes.. 4775ER2002A hinge 4986ER0004G boot

We serviced a

KITCHENAID OVEN ELECTRIC (D

Model KODE300ESS04

Near San Antonio, TX 78260

Sebastian

Job Details: 03/18/2021

Replace control and front consul unit testing good customer to monitor

We serviced a

WHIRLPOOL RANGE

Model WEG745H0FS0

Near San Antonio, TX 78204

Jesus C.

Job Details: 03/18/2021

Tested unit. F1e1 error code. Called tech line. Will need to replace control. ; ordrng 1 W10885069 (Control.)

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near San Antonio, TX 78232

Sebastian

Job Details: 03/18/2021

Mvkqk00apl1 unit 713 Found that little latch is failing ordering parts parts team to reach out when available. Called whirlpool got authorization to cover everything. Go forward with lid lock assembly order; saved tckt

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Medina, TX 78055

Richard G.

Job Details: 03/18/2021

Customer complaint is that the drum dropped down in the front and had to be pulled back into place. Replaced suspension. Customer also states the fabric softener dispenser isnt dispensing. Found dispenser to be clogged. Removed some of the clog and it started draining under the dispenser. Recommended customer fully clear out the dispenser. Ran unit through diagnostics cycle. Tested to complete. Unit is good to go.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5NVAXWA

Near San Antonio, TX 78201

Ezequiel V.

Job Details: 03/18/2021

"Checked refrigerator found no abnormal noises, all fans working as designed, damper is opening and closing normal. Refrigerator is working as designed. Job complete."

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near San Antonio, TX 78250

Justin

Job Details: 03/18/2021

Unit not cycling temps correctly on high heat. Will also need vent test kit for unit. ; ordrng 1 WP8318268 (Cycling thermostat) and 1 W11224254 (Test kit)

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near San Antonio, TX 78254

Justin

Job Details: 03/18/2021

"Basket came in damaged, will need to reorder and reschedule.; ordrng 1 W11178224 (Basket)"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2568AEB

Near Spring Branch, TX 78070

Jim G.

Job Details: 03/18/2021

Verified that the unit is functioning properly. Did evaluate the compressor and services tests for an errors. Collected service fee.

We serviced a

WHIRLPOOL MICROWAVE OVEN

Model WOC54EC0HS03

Near Bulverde, TX 78163

Jim G.

Job Details: 03/18/2021

Replaced faulty console. Issue resolved.

We serviced a

WHIRLPOOL RANGE

Model WFC150M0EB4

Near Lakehills, TX 78063

Richard G.

Job Details: 03/18/2021

"Customer complaint is that the 2 back burners and the front right burner are getting way too hot and the front left burner wont heat enough. Called techline and spoke with Joel, says the ohms on the burners are good and the unit is getting enough power, so the unit is operating as designed. Explained to customer findings from Whirlpool technician and also shared service pointer with customer regarding thermal limitations on coil burners."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ01

Near San Antonio, TX 78218

Sebastian

Job Details: 03/18/2021

Customers concern is that they are finding frosting in the freezer section At the front in towards the top use a little bit of sealant to address some cracks in between the liner and the inside of the unit also use the blow dryer to Reform gaskets asking customer to get a picture if the unit Frost over again collected priority service fee unit good to go at moment registering 0° in freezer section 38 at fridge.

We serviced a

MAYTAG WASHER

Model MHW8630HW3

Near San Antonio, TX 78212

Ezequiel V.

Job Details: 03/18/2021

Checked washer found error code F8E1 long fill found good water pressure at wall weak pressure coming in found bad double valve ordering to resolve issue. Also found LED not blinking slowly per service pointer on test 10 ordering ACU to resolve issue.; ordrng 1 W11322884 (cntrl-elec) and 1 W11036930 (valve)

We serviced a

MAYTAG DRYER

Model DE882

Near San Antonio, TX 78209

Sebastian

Job Details: 03/18/2021

Replace belt tested unit working as it should be collected labor and parts fee

We serviced a

WHIRLPOOL MW-HOOD COMBO

Model WMH53521HZ5

Near San Antonio, TX 78260

Jim G.

Job Details: 03/18/2021

Replaced interlock switches. Issue resolved. ; used 1 W11241961 (Interlock Switches) from stock

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS

Near San Antonio, TX 78224

Jesus C.

Job Details: 03/18/2021

Console panel damaged. Replaced with new console. No further issues. Tested to complete.

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near San Antonio, TX 78254

Justin

Job Details: 03/18/2021

Will need to replace convection fan please go forward with the order. Will schedule for when convection fan comes in.; schdld next appmnt for 3/25 THU !

We serviced a

AMANA DRYER

Model NED5800HW0

Near San Antonio, TX 78218

Ezequiel V.

Job Details: 03/18/2021

Checked dryer found good voltage at wall motor hums when start is pressed. Good voltage at motor found bad motor.ordering motor and blower wheel to resolve issue.; ordrng 1 W10806758 (motor-drve) and 1 697772 (blower wheel)

We serviced a

MAYTAG REFRIGERATOR

Model MSD2756GEB

Near Boerne, TX 78006

Tommy B.

Job Details: 03/18/2021

Customer stated that the issue is the unit is leaking water across the front of the unit. Found issue to be caused by ice accumulation in the freezer section at the bottom. Unit is defrosting water in the freezer section. Use the steam going to clear drain hole and unit has no further issues at this time. Collected service call and minimum labor without parts.

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near San Antonio, TX 78242

Ezequiel V.

Job Details: 03/17/2021

Checked washer codes f7e5 and f7e6 found actuator not installed properly. Reinstalled the actuator washer is working as designed no issues or error codes. Job complete.

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HB

Near San Antonio, TX 78229

Sebastian

Job Details: 03/17/2021

Play infinite switch unit has been entirely re-wired and all switches and everything testing good closing out call

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near San Antonio, TX 78210

Ezequiel V.

Job Details: 03/17/2021

"Arrived at customer home, customer stated they no longer need service job complete."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near San Antonio, TX 78229

Tommy B.

Job Details: 03/17/2021

Last visit found faulty water valve. This visit swapped out with new water valve to resolve issues. Ran automatic test cycle and unit passed all tests. No further issues at this time.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near San Antonio, TX 78214

Jesus C.

Job Details: 03/17/2021

Tested unit. Screech noise during spin. Noise not coming from Acu. Will need to replace belt and motor. ; ordrng 1 W11239857 (Belt) and 1 W11026785 (Motor)

We serviced a

WHIRLPOOL WASHER

Model WTW4855HW1

Near San Antonio, TX 78223

Jesus C.

Job Details: 03/17/2021

Tested unit. Stuck on sensing. Reset washer. Unit not reading pressure. Cleared pressure hose. Tested unit. All test pass in diagnostics. No further issues. Tested to complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB01

Near San Antonio, TX 78233

Jesus C.

Job Details: 03/17/2021

"Installed new harness, compressor and dye drier. Vacuum and recharge unit. Compressor running. Holding pressure. Good frost pattern on evap. No further issues during testing. Tested to complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT348FMES00

Near San Antonio, TX 78245

Jesus C.

Job Details: 03/17/2021

"Tested unit. Restriction in freezer evap. Will need to vacuum, recharge and install new dye drier. Spoke with maintenance. Will continue repairs. ; ordrng 1 WPW10143759 (Drier)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near San Antonio, TX 78260

Jim G.

Job Details: 03/17/2021

Verified a faulty icemaker. Leaking during fill sequence. ; ordrng 1 WPW10300024 (Icemaker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT348FMES00

Near San Antonio, TX 78245

Jesus C.

Job Details: 03/17/2021

Installed new dye drier. Vacuum and recharge unit. Holding pressure. Good frost on evap. No further issues. Job complete.

We serviced a

JENN-AIR DISHWASHER

Model JDTSS244GL0

Near Boerne, TX 78006

Douglas H.

Job Details: 03/17/2021

"Unit not draining, attempted to force drain. Could hear the pump attempt to kick on. Used shop vac to drain the water out of unit. Removed drain pump to find a piece of glass stuck between sump and drain pump impellers. Removed glass to resolve the issue. Unit testing good now. No further issues at this point."

We serviced a

FRGIDAIRE RANGE

Model LGGF3043KFE

Near San Antonio, TX 78261

Jim G.

Job Details: 03/17/2021

Determined the bake ignitor is failed. Will return to repair. ; ordrng 1 5304506545 (Bake Burner Ignitor)

We serviced a

MAYTAG WASHER

Model MVWC465HW

Near San Antonio, TX 78202

Jim G.

Job Details: 03/17/2021

Inlet valve was at fault long fill error occured. Part is needed. ; schdld next appmnt for 3/24 WED !

We serviced a

WHIRLPOOL THIN-TWIN 24' LE

Model WETLV27HW0

Near San Antonio, TX 78245

Jesus C.

Job Details: 03/17/2021

Installed new drain pump. Now draining. No further issues. Tested to complete.

We serviced a

KITCHENAID ICEMAKER (STANDA

Model KUIX535HPS00

Near Garden Ridge, TX 78266

Shawn W.

Job Details: 03/17/2021

"This entitlement is a little odd because the purchase and delivery date are before the manufacturing date. From what I can see it should all be covered under warranty. Pictures of receipts provided as well as entitlement page. Our customer had a problem with the unit totally shutting down about a month ago, The outlet in the home is sound. I followed ACT procedures and shaking the auxiliary drain pump did temporarily start the unit but I would not stick. I bypassed the pump and it started up. The drain pump will need to be replaced. Our parts department has all ready ordered the pump. W10825875. ; schdld next appmnt for 3/23 TUE !"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near San Antonio, TX 78222

Ezequiel V.

Job Details: 03/17/2021

Replaced ice maker on refrigerator due to ice maker being stuck during harvest. After replacement tested ice maker completes full harvest cycle. Job complete.

We serviced a

WHIRLPOOL MICROWAVE OVEN

Model WMH32519HZ5

Near San Antonio, TX 78216

Tommy B.

Job Details: 03/17/2021

Last visit found capacitor magnetron and diode all burned out. Swapped out with new parts to resolve issue and unit tested good with no further issues at this time

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAE00

Near San Antonio, TX 78209

Ezequiel V.

Job Details: 03/17/2021

Checked refrigerator found ice dispenser acting erratically when used and central electric thermostat alternating temperature from 38 to 32. Ordering deli ui to resolve issues.; rqstng P&A on 1 WPW10565996 (cntrl-elec)

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ

Near San Antonio, TX 78255

Tommy B.

Job Details: 03/17/2021

Customer stated the issue is the unit will not run or drain. Found issue to be caused by drain pump chopper blades coming dislodged. Swapped out with new parts to resolve issue and unit tested good with no further issues at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHW02

Near Live Oak, TX 78233

Chris S.

Job Details: 03/17/2021

Customer stated that they were not getting any water to icemaker and dispenser. Figured out water dispenser issue was from filter latch not pressed down all the way. Fixed that issue. Icemaker is faulty need new icemaker and icemaker harness.; ordrng 1 WPW10300024 (icemaker) and 1 W10884720 (harns-wire)