We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near San Antonio, TX 78223
Daniel
Job Details: 03/14/2022
Customer reported unit not draining. After inspection found that drain pump worked but the sink area still had the plastic from factory preventing water to go down the drain. Popped out plastic. Tested unit and unit now is draining properly. Unit now functioning as designed
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near San Antonio, TX 78233
Garry
Job Details: 03/14/2022
Customer complaint of washer not starting cycle. Verified customer complaint and checked power/polarity/wiring. All looks good. Found stored fault codes: F2E1 (stuck key) & F8E1 (long/no fill). Temp selector on Cool. Found cold water supply valve closed due to recent plumbing repair. Plumber didnt reopen valve upon completion of his/her work. Machine unable to fill and therefore wouldnt start cycle. Throughout course of diagnostics, I did observe intermittent failure of Lid Lock and observed error code F5E1 (lid lock failure). Job complete.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near San Antonio, TX 78213
Jim G.
Job Details: 03/14/2022
We could not duplicate issue. Gave customer number to sms video.
We serviced a
KITCHENAID ICEMAKER
Model KUID508ESS1
Near Corpus Christi, TX 78411
John L.
Job Details: 03/14/2022
Unit will need a new valve as valve is not dispensing water properly into unit. Will need to order valve as valve received in bin is not a new valve. Well received signs of wear and mineral deposits throughout, Will be ordering new valve for this unit. ordrng 1 W10897719 (valve)
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Corpus Christi, TX 78410
Adam
Job Details: 03/14/2022
Customer complaint of oven door not seating correctly. Inspection of unit shows hinges were not set correctly. Reposition hinges tested unit issue resolved
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Ingleside, TX 78362
John L.
Job Details: 03/14/2022
Installed valve assembly, recalibrated unit. Issue has been resolved.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Corpus Christi, TX 78414
Adam
Job Details: 03/14/2022
Customer states while an operation turntable makes some kind of hesitation noise or action during spin. During my visit I was not entirely certain I duplicated the issue but there was a strange noise once or twice during testing coming from turntable. Notes for job order state they will only cover labor for the unit but according to documentation customer has they are new to the home and therefore new to the products And still fall under the one year warranty pictures in SD-QuickPic. Ordering turntable to resolve issue; rqstng P&A on 1 W10642989 (motor-turn)
We serviced a
KITCHENAID ICEMAKER
Model KUID508ESS1
Near Corpus Christi, TX 78411
John L.
Job Details: 03/14/2022
Unit will need a new valve as valve is not dispensing water properly into unit. Will need to order valve as valve received in bin is not a new valve. Well received signs of wear and mineral deposits throughout, Will be ordering new valve for this unit. ordrng 1 W10897719 (valve)
We serviced a
MAYTAG WASHER
Model MVWC465HW
Near Corpus Christi, TX 78414
John L.
Job Details: 03/14/2022
Inspected unit, found issue to be with fabric softener dispenser. Softener is being slung over tub when unit goes into spin cycle. This is causing a mixture of fabric softener and water to spill out from unit, this liquid has oil like qualities and could be confused as oil. Will need to replace agitator, dispenser cup, tub ring and suspension to resolve this problem.; rqstng P&A on 1 W10863013 (dispenser) and 1 W11043544 (ring-tub) and 1 W10680220 (agitator) and 1 W11226768 (suspension)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Corpus Christi, TX 78415
Adam
Job Details: 03/14/2022
Installed lid lock calibrated unit ran verification cycle issue resolved
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Kingsville, TX 78363
Adam
Job Details: 03/14/2022
Sr# 7733172934. Customer complaint of icemaker still not producing ice. After troubleshooting issue with tech line it was determined that water valve will need to be replaced one more time as well as shin pad for door switch will need to be added. SR number above; ordrng 1 W10420083 (valve) and 2 2177331 (plastic-sq)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near San Antonio, TX 78261
Jim G.
Job Details: 03/14/2022
Sump is damaged. Replacing drain pump as well. Rich 267-261-0483; schdld next appmnt for 3/16 WED !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDB00
Near San Antonio, TX 78230
Garry
Job Details: 03/14/2022
Customer complaint of no cooling in FC & RC. Observed no ice buildup or frost pattern on Evaporator & Condenser was very clean. Compressor pulling 0.36 amps and showing external temperature of 130F. Diagnosing as sealed system issue and customer has opted to replace instead of repair.Job complete.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near San Antonio, TX 78209
S
Job Details: 03/14/2022
Upon arrival customer stated unit would not heat. Also the customer did not want to repair the unit but wanted suggestions as to what the issue would be. Stated a few parts that could be the issue. Spoke with customer at the door and customer did not want to repair the unit. No further issues at this point.
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG97US0HS00
Near San Antonio, TX 78259
Jim G.
Job Details: 03/14/2022
The wrong manifold was sent. I uploaded a pic of correct manifold. ; schdld next appmnt for 3/18 FRI !
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near San Antonio, TX 78253
Jesus C.
Job Details: 03/14/2022
Installed new agitator cap. No further issues during testing. Job complete.
We serviced a
KITCHENAID OVEN ELECTRIC (D
Model KODE300ESS04
Near San Antonio, TX 78253
Jesus C.
Job Details: 03/14/2022
Covered crack with hi temp paint. No further issues. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Castroville, TX 78009
Jay
Job Details: 03/14/2022
Replaced deli drawer wire harness. Unit testing ok.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near San Antonio, TX 78259
Jim G.
Job Details: 03/14/2022
I verified that the hinges are at fault. ; ordrng 1 W11551376 (Hinge) and 1 W11551369 (Left hinge)
We serviced a
MAYTAG DRYER
Model MDE20MNBYW1
Near Boerne, TX 78006
Drew
Job Details: 03/14/2022
Replaced door switch and unit was functioning as designed after. No further issues at this point
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near San Antonio, TX 78216
S
Job Details: 03/14/2022
Upon arrival switched out door spring and door cables. Tested unit and unit functions as designed. No further issues at this point.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near San Antonio, TX 78233
Daniel
Job Details: 03/14/2022
Customer reported refrigerator still has not cooled since last visit. Upon arrival found unit getting air at room temperature. Called Techline and Techline had me run multiple tests. Found that compressor is getting the correct voltage but not staying on as needed. Techline stated bad compressor. Could find no part list on service matters so I contacted marcone and marcone gave me part numbers needed and said parts were in stock. Sealed system tech will return with parts to repair. Customer needs latest appointment possible. SR bruce 7733178453 ; ordrng 1 W10575980 (Compressor) and 1 W10570565 (Evaporator)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Schertz, TX 78108
Daniel
Job Details: 03/14/2022
Customer reported dishwasher not draining. After inspection found plastic blockage blocking the drain hose from draining into bottom of sink. Popped out plastic. Tested unit. Unit now functioning as designed and draining as needed.
We serviced a
JENN-AIR MICROWAVE OVEN
Model JMC2430WS01
Near Boerne, TX 78006
Douglas H.
Job Details: 03/14/2022
Last trip found f6e8 appliance manager lost communication. Per service pointer, replaced appliance manager. Issue still persists, removed new board as is defective. Reordering appliance manager to resolve the issue. If the issue still persists after that then the issue is with the console. Scheduled for soonest availability pending part arrival ; ordrng 1 WPW10350780 (Appliance manager)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Bandera, TX 78003
Sebastian
Job Details: 03/14/2022
Found that the unit is producing heat at the heater same amperage as is before did verify that the rinse aid dispenser is empty again at this point it definitely seems like this rinse aid is dropping too much soap dispenser is actually been changed out leaving only the control to be the issue I have not installed control yet on return will definitely install control and a dispenser just to ensure the whole circuit is good to go part is on back order unfortunately parts team to reach out when available; ordrng 1 W11087226 (Control)
We serviced a
KITCHEN AID DISHWASHER
Model KDTM804KPS0
Near San Antonio, TX 78255
Drew
Job Details: 03/14/2022
Upon arrival found the tab for the disposal was still intact. Removed it and unit was functioning as designed. Ran it in test mode and unit was good to go, no further issues at this point
We serviced a
KITCHEN AID OVEN ELECTRIC (S
Model KOST100ESS00
Near San Antonio, TX 78230
S
Job Details: 03/14/2022
Upon arrival customer stated unit would not power on. Removed built in microwave to get to the unit. Tested unit with tech line and per tech line we have a bad ui with bad dc voltage of 13. Ordering 1 W11087444 to resolve issue. Sr-7733177569; ordrng 1 W11087444 (Ui)
We serviced a
KITCHENAID ICEMAKER (STANDA
Model KUIX505ESS2
Near Boerne, TX 78006
Douglas H.
Job Details: 03/14/2022
Customer stated unit not making ice. Found main issue to be compressor not starting. Unit needs overload and start relay to make unit functional again. Also noticed the filter housing leaking during fill. Ordering start relay, overload and filter housing to resolve the issues. ; ordrng 1 W10783194 (Overload) and 1 WP2217224 (Start relay) and 1 W11266112 (Filter housing)
We serviced a
MAYTAG DRYER
Model MED6630HC2
Near San Antonio, TX 78261
Jim G.
Job Details: 03/14/2022
I verified several screw were missing and the dryer drum was installed incorrectly. Correct issues and added screws. ; used 4 WP488729 (Screw) from stock
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near San Antonio, TX 78255
Douglas H.
Job Details: 03/14/2022
Last trip found faulty module. Replaced module to resolve the issue. Unit testing good now. No further issues at this point. Customer prepaid on first trip.
We serviced a
WHIRLPOOL OVEN ELECTRIC [S
Model WOS72EC0HS01
Near San Antonio, TX 78254
Jesus C.
Job Details: 03/14/2022
Reset thermostat. Unit now heating. No further issues. Job complete.
We serviced a
WHIRLPOOL OVEN ELECTRIC [S
Model WOS72EC0HS01
Near San Antonio, TX 78254
Jesus C.
Job Details: 03/14/2022
Reset thermostat. Unit now heating. No further issues. Job complete.
We serviced a
SAMSUNG DRYER
Model DVE45N5300W/A3
Near San Antonio, TX 78232
Jim G.
Job Details: 03/14/2022
Replaced faulty heater assembly. Issue resolve.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near San Antonio, TX 78260
Douglas H.
Job Details: 03/14/2022
Unit thinks a door is open, no doors open and no cooling whatsoever or lights. All issues are related to unit thinking the door is open. After exstensive testing finding issue to be an internal wiring issue. Thought was main control as could hear it attempting to close the the relay. Customer has already changed the board. Customer is going to attempt to get unit running by jumping the freezer door switch.
We serviced a
WHIRLPOOL RANGE
Model WEGA25H0HZ0
Near Lakehills, TX 78063
Sebastian
Job Details: 03/14/2022
Place the control and the user interface tested unit to complete unit is baking broiling and the light is operating as it should
We serviced a
AMANA DISHWASHER
Model ADB1100AWB5
Near San Antonio, TX 78247
Douglas H.
Job Details: 03/14/2022
Customer stated unit having poor wash performance. Confirmed issue to be weak motor. Ordering sump assembly to resolve the issue. Scheduled for soonest availability. ; ordrng 1 W10847562 (Sump assembly)
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Cibolo, TX 78108
Douglas H.
Job Details: 03/14/2022
Rediagosed unit to find primary issue was the thermal fuse.Customer wished to proceed with repair. Replaced thermal fuse and sensor harness to resolve the issue. Unit testing good now. No further issues at this point. Used WP3392519 thermal fuse from stock. ; used 1 W10909685 (Thermal fuse) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near San Antonio, TX 78254
Jesus C.
Job Details: 03/14/2022
Installed new capacitor. Compressor not running. Installed new compressor and drier. Recharged unit. Holding pressure. Good frost pattern. No further issues. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near San Antonio, TX 78259
Jim G.
Job Details: 03/14/2022
I found burner caps were swapped and not seated properly likely causing ignition issue. Found spark module functioning properly. Used wire tie to secure harness. ; used 1 WP8567668 (Wire tie) from stock
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near San Antonio, TX 78251
Jesus C.
Job Details: 03/14/2022
Installed new door. No further issues. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near San Antonio, TX 78252
Jay
Job Details: 03/14/2022
Spray arm is melted. Ordering heating element and spray arm. Safety file number. 7733140901; ordrng 1 W10518394 (Heating element) and 1 WPW10491331 (Spray arm)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB04
Near San Antonio, TX 78252
Jay
Job Details: 03/14/2022
Repalced ice maker. On install ice maker auger trim cracked. Ordering part. ; ordrng 1 Wp2212369 (1)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FPS04
Near Rio Medina, TX 78066
Sebastian
Job Details: 03/14/2022
W11317283 inverter, Found that the inverter is making a terrible buzzing noise when exposed also found that the inverter board has a full 120. Inverter seems to be down as it is not providing the power to kick on compressor. Verified good windings at the compressor. Customer to try to buy inverter box on their own and make repair if.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Benton, AR 72019
Blake D.
Job Details: 03/14/2022
"Inspected unit for noise, found that the drain hose was not install properly hitting against the dryer, used green zip ties to reinstall drain hose, tested unit ran diagnostic found no errors, ran manual test filled with water drained unit, hose did not move around, also tested high speed spin hose did not hit against dryer, unit operation checks okay"
We serviced a
SAMSUNG COOKTOP GAS
Near San Antonio, TX 78214
Jesus C.
Job Details: 03/14/2022
Installed new gas valve. No leaks. Unit is working properly. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Searcy, AR 72143
Chad
Job Details: 03/14/2022
"Inspected, unit for lid lock broken, obvious led strike broken, replaced strike. ; dspstn on spec-tagged invntry: 1 W11457841 STRIKE"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near San Antonio, TX 78252
Jay
Job Details: 03/14/2022
Replaced overfill switch and noticed no overfill lever. Ordering lever. Code 6-4 float switch open. Ordering control. ; ordrng 1 W11087226 (Control) and 1 WPW10195037 (Lever overfill)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Cibolo, TX 78108
Douglas H.
Job Details: 03/14/2022
Customer stated they have put 2 new water filters in the last 45 days. Water slows way down after 2 weeks of use. Found cause to be clogged filter housing. Ordering filter housing to resolve the issue. Recommend to replace filter once repair completed. Scheduled for soonest availability pending part arrival. ; ordrng 1 W11482384 (Filter housing)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near San Antonio, TX 78254
Sebastian
Job Details: 03/14/2022
Unit has an extra year warranty through builder. Replace weak sump pump Tested unit good to go.
We serviced a
WHIRLPOOL REFRIG
Model WRS588FIHV00
Near Little Rock, AR 72209
Micheal
Job Details: 03/14/2022
"Tested dispenser and it is working normally, it only stopped dispensing for the customer one time in the last couple of weeks. Unit is operating normally"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near San Antonio, TX 78253
Sebastian
Job Details: 03/14/2022
Verify that the thermal cut off at the heating element blew out changed out assembly cannot verify overheating at thermostat, Cycling at 140 to 160? could not find clogged airflow inside the house customer has a duct that is definitely going upwards towards the roof if customer has the cut off blowout again they definitely have a venting clog that needs to be addressed
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS01
Near San Antonio, TX 78253
Sebastian
Job Details: 03/14/2022
Unit has good water pressure to the wall but its not providing water to either icemaker or water dispenser double check the reservoir not entirely sure if its frozen or not ordering reservoir along with filter housing and rescheduling the valve; ordrng 1 W11204869 (Resivor) and 1 WPW10394053 (Housing) and 1 WPW10384183 (Thermistor)
We serviced a
JENN-AIR RANGE
Model JES1750ES0
Near Hot Springs, AR 71913
Blake D.
Job Details: 03/14/2022
"Replaced console, control, and harness wire, tested unit turned on bake to 350, unit pre heated to 350, the cooling fan now comes on and no longer giving the error code, unit operation checks okay"
We serviced a
KITCHENAID ICEMAKER (STANDA
Model KUID508ESS1
Near San Antonio, TX 78216
Jim G.
Job Details: 03/14/2022
Part was missing connector. Reordering part. ; schdld next appmnt for 3/16 WED !
We serviced a
WHIRLPOOL ICEMAKER (STANDA
Model WUI95X15HZ00
Near San Antonio, TX 78253
Sebastian
Job Details: 03/14/2022
Found the unit wire harness to be soaking wet reservoir showing full when it is only halfway on test mode recirculation pump changed out recently rescheduling recirculation pump and ordering drain pump along with harness and authorization should be good; ordrng 1 W11126268 (Harness) and 1 W11542868 (Pump)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGK00
Near San Antonio, TX 78240
S
Job Details: 03/14/2022
Upon arrival customer stated that the units screened side seal was allowing air in causing freezing to unit. Verified that the seal had a few spots letting air in. Worked seal with heat gun and fixed that issue. Customer also stated that units ice maker would intermittently work then stop working. Verified a faulty ice maker. Ordering 1 W11130444 to resolve issue. ; ordrng 1 W11130444 (Ice maker assembly)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near San Antonio, TX 78261
Jim G.
Job Details: 03/14/2022
Sump is damaged. Replacing drain pump as well. Rich 267-261-0483; schdld next appmnt for 3/16 WED !
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Cabot, AR 72023
Chad
Job Details: 03/14/2022
"Inspected unit for noise and leaking and not spinning clothes out,, ran service diagnostic,, found F0e7 error, found leak coming from fabric softner dispensor which was overflowing with water, cx statedprevious visit by technician left water in her floor, called tech support sr#7733177523, ts said unit up for review, spoke with wm to document"
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH31017HS07
Near Converse, TX 78109
Daniel
Job Details: 03/14/2022
Returned with parts to repair. Replaced console and it corrected separation issue between console and unit. Unit functioning as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Converse, TX 78109
Daniel
Job Details: 03/14/2022
Customer reported freezer and fridge section not cooling. After inspection found frozen evaporator. Found faulty thermal fuse. Ordering evap fan wire harness with thermal fuse. House is a new build less then 1 year old but customer did not have closing papers on house. WILL NEED CLOSING PAPERS BEFORE PRECEDING WITH WORK NEXT VISIT. Will return when parts are available to repair. ; ordrng 1 W11581973 (Evap fan wire harness) and 1 W11559968 (Evap fan motor)
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Jacksonville, AR 72076
Chad
Job Details: 03/14/2022
"Inspected unit for noise, ran service diagnostics, no errors present, ran manual spin and agitation, no sounds out of ordinary, ran test cycle, cycle finished no errors or loud sounds operation checks ok, unit was in bathroom of rent a center"
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near San Antonio, TX 78223
Daniel
Job Details: 03/14/2022
Customer reported unit not draining. After inspection found that drain pump worked but the sink area still had the plastic from factory preventing water to go down the drain. Popped out plastic. Tested unit and unit now is draining properly. Unit now functioning as designed
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BB
Near San Antonio, TX 78209
Sebastian
Job Details: 03/14/2022
Inspected unit visually cannot find any damage None of the spark igniter seem to be working going through a spark module repair; schdld next appmnt for 3/24 THU AM
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Benton, AR 72019
Micheal
Job Details: 03/14/2022
"Customer was upset because her dryer was not on my route, she said I was treating her bad and she asked me to leave...file number 7733179760."
We serviced a
AMANA DISHWASHER
Model ADB1400AGS
Near San Antonio, TX 78223
Jay
Job Details: 03/11/2022
First time customer used machine it leaked and didnt drain. Moved unit out of wall and found drain hose pinched and kinked. Corrected and its punctured. Ordering new drain hose. Replaced drain pump. ; ordrng 1 3385556 (Drain hose)
We serviced a
MAYTAG DRYER
Model MED5630HC1
Near San Antonio, TX 78209
Garry
Job Details: 03/11/2022
Customer complaint of squeaking during operation. Replaced drive assembly and tested to complete. Unit good to go. ; used 1 4392067 (Drive Assembly) from stock
We serviced a
WHIRLPOOL DRYER
Model MED7230HW2
Near Little Rock, AR 72210
Micheal
Job Details: 03/11/2022
Replaced drive motor due to burn out. Ran unit on normal cycle found operation normal.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Little Rock, AR 72223
Micheal
Job Details: 03/11/2022
Removed cooktop and replaced cracked right front igniter. Tested unit and found operation normal.
We serviced a
WHIRLPOOL ICEMAKER
Model WRQA59CNKZ
Near Bryant, AR 72022
Blake D.
Job Details: 03/11/2022
"Replaced icemaker, cleared ice blockage, tested unit did a full harvest cycle and called for water, unit operation checks okay"
We serviced a
WHIRLPOOL DRYER
Model WED9151YW0
Near Benton, AR 72019
Blake D.
Job Details: 03/11/2022
"Inspected unit for not working/squeaking noise, found the belt to loose, after removing the dryer found the roller to be damaged, replaced belt and roller using truck stock, tested resistance to the fuse found no resistance, replaced resistance, after reconnecting everything teied turning on rpm it control board just clicks, tested voltage while unit is on from the blue connector blue and black wire, found 0 voltage, tried jumping the wires no spark, diagnosed to need control; ordrng 1 WPW10405827 (Control), used 1 4392067 (Dryer kit), and 1 Wp3392519 (Fuse) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Little Rock, AR 72223
Micheal
Job Details: 03/11/2022
"Customer complaint no heat, long dry times. Inspected unit and found open cycle tstat. ; ordrng 1 WP8318268 (Cycle stat)"
We serviced a
N/A N/A
Model MGC5536BDS
Near Little Rock, AR 72223
Micheal
Job Details: 03/11/2022
Replaced all 5 burner bases and screws due to drilling all screws out. Replaced spark module due to igniter clicking constantly. Tested for leaks and proper operation.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Little Rock, AR 72223
Micheal
Job Details: 03/11/2022
Inspected unit and found water leak where supply line is connected to hose fitting. Attempted to repair by using plumbers tape with no success. Braided line has leak at 9/16 fitting. Customer is going to call the plumber who installed it.
We serviced a
WHIRLPOOL FREEZER
Model WRF989SDAM03
Near Searcy, AR 72143
Chad
Job Details: 03/11/2022
"Inspected unit for smell in ff section and not cold enough in freezer, ff section filter smelled terrible, checked behind deli drawers for spillage, found evaporator frozen, evaporator issue is intermittent when unit history taken into consideration, freezer product temp was 6degrees,fahrenheit , checked condenser coils, found clogged with dust, vacuumed coils and lowered temp in freezer by one degree, diagnosed to need filter,control, and harness; ordrng 1 W10311524 (Filter) and 1 WPW10277799 (Harness) and 1 WPW10589837 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Searcy, AR 72143
Chad
Job Details: 03/11/2022
"Inspected unitcfor freezing up, cx had unit unplugged, was showed pictures of frost and ice over evap cover, checked position of thermistor per service pointer the last visit I was here, still in correct position, ohmed out the thermistor in ice water, ohms out of range, checked harness for continuity, some wires found open, diagnosed to need harness, used thermistor from truck stock; ordrng 1 W11581973 (Harness), used 1 WPW10383615 (THERMISTOR) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WRV986FDEM01
Near Searcy, AR 72143
Chad
Job Details: 03/11/2022
"Replaced deli harness per tech line, operation checks ok"
We serviced a
WHIRLPOOL WASHER
Model CAE2743BQ0
Near Hot Springs, AR 71913
Blake D.
Job Details: 03/11/2022
"Replaced gearcase and came, ran calibration and auto test, no error codes, unit operation checks okay ; dspstn on spec-tagged invntry: 1 W10721967 CAM"
We serviced a
WHIRLPOOL COOKTOP
Model WCC31430AW03
Near Searcy, AR 72143
Chad
Job Details: 03/11/2022
"Inspected unit for not heating hot enough, all burners work as should, explained to cx the new limiting of heat to reduce grease fires, operation checks ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Little Rock, AR 72211
Micheal
Job Details: 03/11/2022
"Inspected unit and found shorted drive motor, will not agitate or spin, motor has a burnt smell to it. Motor shows factory back order. Ordered motor and capacitor. ; ordrng 1 W10890624 (Motor) and 1 W11428524 (Capacitor)"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Beebe, AR 72012
Chad
Job Details: 03/11/2022
"Inspected unit for not cycling correctly, found basket speed error, under unit actuator had malfunctioned and popped out of place, replaced actuator from truck stock, ran test cycle, operation checks ok ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Vilonia, AR 72173
Jeff N.
Job Details: 03/11/2022
No error codes. Checked heater. It ohms out. Ran test cycle hea hea ter came on. Ran cycle tested good.
We serviced a
WHIRLPOOL WASHER
Model WRF954CIHZ00
Near Conway, AR 72034
Jeff N.
Job Details: 03/11/2022
"Sr# 7733159517 Bruce ice maker has been replaced, heater in door replaced twice. Tech support says water valve is sticking. The ui board controls the ice maker. Tech support says order water valve. Can not get ice bin out. It will not release. Ordering new ice bin. Customer paid in full 460.33 check#8077.; ordrng 1 W11535162 (Watervalve) and 1 W10911314 (Ice bin)"
We serviced a
WHIRLPOOL WASHER
Model MVWP575GW1
Near Conway, AR 72034
Jeff N.
Job Details: 03/11/2022
"Pump trying to run but not pumping, just grinding. Ordered pump. Part number different than truck stock.; ordrng 1 WPW10276397 (Drain pump)"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Hot Springs, AR 71901
Blake D.
Job Details: 03/11/2022
"Unable to replace control, new control the start button is damaged not allowing to press start on the unit, diagnosed to need control ; ordrng 1 W11498797 (Control) and 1 W10528947 (Hub)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Robstown, TX 78380
John L.
Job Details: 03/11/2022
Inspected unit, placed unit into diagnostic mode. Pulled one code, F8E1 long fill. Tested valves, unit is slow to dispense water on cold side. Will need to replace valve to resolve issue.; schdld next appmnt for 3/22 TUE !
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Corpus Christi, TX 78415
John L.
Job Details: 03/11/2022
Installed new compressor and dye dryer. Vacuumed out lines, And charged unit with 6 ounces of refrigerant, Sealed system held vacuum and is holding charge, unit is cooling and issue has been resolved.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ
Near San Antonio, TX 78220
S
Job Details: 03/11/2022
Upon arrival got a call from the office that the customer canceled. Cus tower states they had another company out yesterday 3/10/22. Moving on the next call.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Converse, TX 78109
Shawn W.
Job Details: 03/11/2022
Our customers adjuster wheels broke off. This dishwasher needs the rack adjuster kit. Part ordered. OOS.; ordrng 1 W10712395 (Adjuster Kit)
We serviced a
MAYTAG KITCHEN
Model MDB4949SKZ0
Near Dublin, VA 24084
Uriah B.
Job Details: 03/11/2022
replaced heater element per special project S17304. ; used 1 W11537778 (heater element) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAW04
Near San Antonio, TX 78213
Drew
Job Details: 03/11/2022
Upon arrival found condensation ruined the motor bracket for the auger, bracketOrdering bracket, solenoid, and screws. Bracket is OOS ; ordrng 1 W10397980 (bracket) and 9 WP489399 (screw)s and 1 WP2152713 (solenoid)
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Pulaski, VA 24301
Uriah B.
Job Details: 03/11/2022
"Per Nate's instructions, secured left front, and both rear feet with lock nuts. loosened right front lock nut and adjusted while in high spin with load inside machine. adjusted to optimal. customer to observe."
We serviced a
KENMORE WASHER
Model 417.4112241
Near San Antonio, TX 78249
Drew
Job Details: 03/11/2022
Replaced door lock and resolve issues. No further issues at this point
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZD800
Near Radford, VA 24141
Uriah B.
Job Details: 03/11/2022
Compressor is bad. Needs compressor. Cx did not want to move forward with work. Cx would like to be billed at address in notes. ; ordrng 1 WPW10507886 (Compressor)
We serviced a
WHIRLPOOL COOKTOP ELECTRIC
Model WCG55US6HS00
Near San Antonio, TX 78231
Garry
Job Details: 03/11/2022
Customer complaint of weak and uneven flames. Previous tech found incorrect burner heads. Replaced burner heads with proper parts and tested to complete. Unit is good to go, no further issues at this time.
We serviced a
WHIRLPOOL LAUNDRY
Model MVW7230HW0
Near Christiansburg, VA 24073
Uriah B.
Job Details: 03/11/2022
"F2e2, F2e1, f1e2, F0e3, f0e7Unit had multiple errors. Needs UI console as there is a stuck button key. Needs control because of f1e2 code. ; ordrng 1 W11478526 (Ui console) and 1 W11266006 (Control)"
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH32519HZ5
Near San Antonio, TX 78216
Garry
Job Details: 03/11/2022
Customer complaint of microwave not heating. Previous visit found faulty diode. Replaced Diode (W11256462) and returned unit to operation. Unit testing good, job complete. No further issues at this time.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Christiansburg, VA 24073
Uriah B.
Job Details: 03/11/2022
"Replaced parts and ran tests. Still not operating as it should. Per Chris at Techline, replace actuator and wire harness. SR 7733159060 Chris ; ordrd 1 W11569161 (Wire harness) and 1 W10913953 (Actuator)"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HS1
Near San Antonio, TX 78252
Jesus C.
Job Details: 03/11/2022
Tested unit. Bake not working. Found wiring damaged at terminal block. Repaired wiring. Bake and broil working. No further issues. Job complete.
We serviced a
WHIRLPOOL FREEZER
Model WRS315SDHZ08
Near Draper, VA 24324
Uriah B.
Job Details: 03/11/2022
Icemaker not producing as fast as it should. Needs icemaker. Customer to observe temperature in fridge. ; ordrng 1 W11546935 (Icemaker) and 1 WPW10384183 (Thermistor)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Boerne, TX 78006
Douglas H.
Job Details: 03/11/2022
Customer stated unit making high pitched squeaking during spin. Attempted to replace the cam to alleviate the issue, did not resolve the issue. Needs belt to fully resolve the issue. During diagnostics notice the water valve not functioning properly. Ordering valve, belt and new replacement cam to resolve the issues. Scheduled for soonest availability, customer will call if this date doesnt work. Used W10721967 cam from stock; ordrng 1 W11210459 (Valve), used 1 W10721967 (Cam) from stock