We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near San Antonio, TX 78213
Jim G.
Job Details: 03/14/2022
We could not duplicate issue. Gave customer number to sms video.
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Hensley, AR 72065
Micheal
Job Details: 03/14/2022
"Replaced failed main control due to F1E0 error code, tested through preheat and found operation normal"
We serviced a
WHIRLPOOL REFRIG
Model WRS588FIHV00
Near Little Rock, AR 72209
Micheal
Job Details: 03/14/2022
"Tested dispenser and it is working normally, it only stopped dispensing for the customer one time in the last couple of weeks. Unit is operating normally"
We serviced a
WHIRLPOOL WASHER
Model WTW8800YC1
Near Little Rock, AR 72206
Micheal
Job Details: 03/14/2022
Not only did the rotor bolt have to be cut out but the brand new rotor will not come off either. The only way to remove it is by cutting the lower shaft from the tub spline and replacing a brand new tub. Ordered W10381077; ordrng 1 W10381077 (Tub)
We serviced a
JENN-AIR RANGE
Model JES1750ES0
Near Hot Springs, AR 71913
Blake D.
Job Details: 03/14/2022
"Replaced console, control, and harness wire, tested unit turned on bake to 350, unit pre heated to 350, the cooling fan now comes on and no longer giving the error code, unit operation checks okay"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Conway, AR 72034
Jeff N.
Job Details: 03/14/2022
"Checked error codes, drain pump error. Ran manual diagnostic everything works except drain. Found broken wire at pump. Ordered pump and wiring harness.; ordrng 1 W11399437 (Drain pump) and 1 W11591637 (Wiring harness)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Cabot, AR 72023
Chad
Job Details: 03/14/2022
"Inspected unit for noise and leaking and not spinning clothes out,, ran service diagnostic,, found F0e7 error, found leak coming from fabric softner dispensor which was overflowing with water, cx statedprevious visit by technician left water in her floor, called tech support sr#7733177523, ts said unit up for review, spoke with wm to document"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Jacksonville, AR 72076
Chad
Job Details: 03/14/2022
"Inspected unit for noise, ran service diagnostics, no errors present, ran manual spin and agitation, no sounds out of ordinary, ran test cycle, cycle finished no errors or loud sounds operation checks ok, unit was in bathroom of rent a center"
We serviced a
LG REFRIGERATOR
Model LFC25760TT
Near Little Rock, AR 72211
Micheal
Job Details: 03/14/2022
"Inspected unit and found intermittent FF error code, customer stated that the have to do a hard reset twice a day. Customer has failed main control. Customer is not repairing unit. Collected $118.81 by cc 8284"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Benton, AR 72019
Micheal
Job Details: 03/14/2022
"Customer was upset because her dryer was not on my route, she said I was treating her bad and she asked me to leave...file number 7733179760."
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Hensley, AR 72065
Micheal
Job Details: 03/14/2022
"Replaced failed main control due to F1E0 error code, tested through preheat and found operation normal"
We serviced a
WHIRLPOOL WASHER
Model WTW8800YC1
Near Little Rock, AR 72206
Micheal
Job Details: 03/14/2022
Not only did the rotor bolt have to be cut out but the brand new rotor will not come off either. The only way to remove it is by cutting the lower shaft from the tub spline and replacing a brand new tub. Ordered W10381077; ordrng 1 W10381077 (Tub)
We serviced a
WHIRLPOOL KITCHEN
Model KRMF706EBS01
Near Little Rock, AR 72223
Micheal
Job Details: 03/14/2022
Found wire harness on left door broke off in the cabinet. Customer isjust going to deal with it..
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Conway, AR 72034
Jeff N.
Job Details: 03/14/2022
"Checked error codes, drain pump error. Ran manual diagnostic everything works except drain. Found broken wire at pump. Ordered pump and wiring harness.; ordrng 1 W11399437 (Drain pump) and 1 W11591637 (Wiring harness)"
We serviced a
WHIRLPOOL DRYER
Model MEDB766FW0
Near Little Rock, AR 72212
Micheal
Job Details: 03/14/2022
"Replaced bulkhead due to scrapping sounds, replaced with correct bulkhead.. tested unit and found operation normal"
We serviced a
LG REFRIGERATOR
Model LFC25760TT
Near Little Rock, AR 72211
Micheal
Job Details: 03/14/2022
"Inspected unit and found intermittent FF error code, customer stated that the have to do a hard reset twice a day. Customer has failed main control. Customer is not repairing unit. Collected $118.81 by cc 8284"
We serviced a
WHIRLPOOL KITCHEN
Model KRMF706EBS01
Near Little Rock, AR 72223
Micheal
Job Details: 03/14/2022
Found wire harness on left door broke off in the cabinet. Customer isjust going to deal with it..
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Bryant, AR 72022
Blake D.
Job Details: 03/14/2022
"Replaced housing and diffuse, customer did inform me that the food has not frozen over since moving the shelfs around, waited 10 mins did not find any leaks, tested damper found the unit open and close, unit operation checks okay ; dspstn on spec-tagged invntry: 1 EDR1RXD1 WATER FILTER"
We serviced a
WHIRLPOOL DRYER
Model MEDB766FW0
Near Little Rock, AR 72212
Micheal
Job Details: 03/14/2022
"Replaced bulkhead due to scrapping sounds, replaced with correct bulkhead.. tested unit and found operation normal"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Conway, AR 72032
Jeff N.
Job Details: 03/14/2022
Temps check good. Checked all thermistor's all good. Error code for ice maker had E5 timed ice making. Cycled ice maker good. Water fill test none. Heater for ice maker good. Water flow good from door. Unplugged unit. Plugged back in ice maker filled with water. Checks good at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Bryant, AR 72022
Blake D.
Job Details: 03/14/2022
"Replaced housing and diffuse, customer did inform me that the food has not frozen over since moving the shelfs around, waited 10 mins did not find any leaks, tested damper found the unit open and close, unit operation checks okay ; dspstn on spec-tagged invntry: 1 EDR1RXD1 WATER FILTER"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Conway, AR 72032
Jeff N.
Job Details: 03/14/2022
Temps check good. Checked all thermistor's all good. Error code for ice maker had E5 timed ice making. Cycled ice maker good. Water fill test none. Heater for ice maker good. Water flow good from door. Unplugged unit. Plugged back in ice maker filled with water. Checks good at this time.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Morrilton, AR 72110
Chad
Job Details: 03/14/2022
"Inspected unit for neither spray arm working, unit would fill with water and wash motor would kick on, wash motor sounds really weak, when pumping water the motor only produced a trickle, wash motor never got up to speed enough to create adequate water pressures diagnosed to need pump and motor; ordrng 1 W11416362 (Pump and motor)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Morrilton, AR 72110
Chad
Job Details: 03/14/2022
"Inspected unit for neither spray arm working, unit would fill with water and wash motor would kick on, wash motor sounds really weak, when pumping water the motor only produced a trickle, wash motor never got up to speed enough to create adequate water pressures diagnosed to need pump and motor; ordrng 1 W11416362 (Pump and motor)"
We serviced a
LG RANGE
Model LRE3061ST
Near Conway, AR 72034
Chad
Job Details: 03/14/2022
"Installed harness to replace one with damaged wires, collected in full check # 119"
We serviced a
LG RANGE
Model LRE3061ST
Near Conway, AR 72034
Chad
Job Details: 03/14/2022
"Installed harness to replace one with damaged wires, collected in full check # 119"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Mount Vernon, AR 72111
Chad
Job Details: 03/14/2022
Installed door to replace one with bad seal
We serviced a
KITCHENAID BELLA
Model KRFC704FPS01
Near Little Rock, AR 72205
Micheal
Job Details: 03/14/2022
Filter head is jammed not allowing water to come through. Ordered filter head and cap...; ordrng 1 W11024083 (Housing) and 1 W11220375 (Cap)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Mount Vernon, AR 72111
Chad
Job Details: 03/14/2022
Installed door to replace one with bad seal
We serviced a
KITCHENAID BELLA
Model KRFC704FPS01
Near Little Rock, AR 72205
Micheal
Job Details: 03/14/2022
Filter head is jammed not allowing water to come through. Ordered filter head and cap...; ordrng 1 W11024083 (Housing) and 1 W11220375 (Cap)
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Benton, AR 72019
Blake D.
Job Details: 03/14/2022
"Inspected unit for not powering on/ burning smell, went to check voltage found all 3 wires on term block to be damaged, used truck stock term block to repair all 3 wires customer also had a new 4 prog plug, after installing the new plug customer turned on breaker tested unit now comes on and heating element came on as well, unit operation checks okay; used 1 279320 (Term block) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Benton, AR 72019
Blake D.
Job Details: 03/14/2022
"Inspected unit for not powering on/ burning smell, went to check voltage found all 3 wires on term block to be damaged, used truck stock term block to repair all 3 wires customer also had a new 4 prog plug, after installing the new plug customer turned on breaker tested unit now comes on and heating element came on as well, unit operation checks okay; used 1 279320 (Term block) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Little Rock, AR 72223
Blake D.
Job Details: 03/14/2022
"Inspected unit for not making ice, found the icemaker switch on the off position, after turning the icemkaer on, unit found home position, held test button for 3-5 seconds, icemaker did a full harvest cycle and called for water, unit runs as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Little Rock, AR 72223
Blake D.
Job Details: 03/14/2022
"Inspected unit for not making ice, found the icemaker switch on the off position, after turning the icemkaer on, unit found home position, held test button for 3-5 seconds, icemaker did a full harvest cycle and called for water, unit runs as designed"
We serviced a
KITCHENAID RANGE
Model KFDC558JSS00
Near Conway, AR 72032
Jeff N.
Job Details: 03/14/2022
Customer said unit working good.
We serviced a
KITCHENAID RANGE
Model KFDC558JSS00
Near Conway, AR 72032
Jeff N.
Job Details: 03/14/2022
Customer said unit working good.
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC2
Near Little Rock, AR 72223
Blake D.
Job Details: 03/14/2022
"Called tech line spoke with Austin (7732941703) after trying to flash the board setting file update worked the first time, ran diagnostic in the middle of diagnostic the f4e4 appeared, reflagged the unit did firmware update once the board updated got the new part number TIMEDOUT unable to reflash due to service tool failing, tech line informed me to replace the control W11439664 ($304.04) , customer does not want to move forward at this time"
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC2
Near Little Rock, AR 72223
Blake D.
Job Details: 03/14/2022
"Called tech line spoke with Austin (7732941703) after trying to flash the board setting file update worked the first time, ran diagnostic in the middle of diagnostic the f4e4 appeared, reflagged the unit did firmware update once the board updated got the new part number TIMEDOUT unable to reflash due to service tool failing, tech line informed me to replace the control W11439664 ($304.04) , customer does not want to move forward at this time"
We serviced a
KITCHENAID ICEMAKER
Model KUID508HPS00
Near Conway, AR 72032
Jeff N.
Job Details: 03/14/2022
Turned Unit on water trickling out. Removed filter have water flow. Advised customer to replace filter.
We serviced a
KITCHENAID ICEMAKER
Model KUID508HPS00
Near Conway, AR 72032
Jeff N.
Job Details: 03/14/2022
Turned Unit on water trickling out. Removed filter have water flow. Advised customer to replace filter.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near San Antonio, TX 78261
Jim G.
Job Details: 03/14/2022
Sump is damaged. Replacing drain pump as well. Rich 267-261-0483; schdld next appmnt for 3/16 WED !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDB00
Near San Antonio, TX 78230
Garry
Job Details: 03/14/2022
Customer complaint of no cooling in FC & RC. Observed no ice buildup or frost pattern on Evaporator & Condenser was very clean. Compressor pulling 0.36 amps and showing external temperature of 130F. Diagnosing as sealed system issue and customer has opted to replace instead of repair.Job complete.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near San Antonio, TX 78209
S
Job Details: 03/14/2022
Upon arrival customer stated unit would not heat. Also the customer did not want to repair the unit but wanted suggestions as to what the issue would be. Stated a few parts that could be the issue. Spoke with customer at the door and customer did not want to repair the unit. No further issues at this point.
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG97US0HS00
Near San Antonio, TX 78259
Jim G.
Job Details: 03/14/2022
The wrong manifold was sent. I uploaded a pic of correct manifold. ; schdld next appmnt for 3/18 FRI !
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near San Antonio, TX 78253
Jesus C.
Job Details: 03/14/2022
Installed new agitator cap. No further issues during testing. Job complete.
We serviced a
KITCHENAID OVEN ELECTRIC (D
Model KODE300ESS04
Near San Antonio, TX 78253
Jesus C.
Job Details: 03/14/2022
Covered crack with hi temp paint. No further issues. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Castroville, TX 78009
Jay
Job Details: 03/14/2022
Replaced deli drawer wire harness. Unit testing ok.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near San Antonio, TX 78259
Jim G.
Job Details: 03/14/2022
I verified that the hinges are at fault. ; ordrng 1 W11551376 (Hinge) and 1 W11551369 (Left hinge)
We serviced a
MAYTAG DRYER
Model MDE20MNBYW1
Near Boerne, TX 78006
Drew
Job Details: 03/14/2022
Replaced door switch and unit was functioning as designed after. No further issues at this point
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near San Antonio, TX 78216
S
Job Details: 03/14/2022
Upon arrival switched out door spring and door cables. Tested unit and unit functions as designed. No further issues at this point.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDB01
Near San Antonio, TX 78233
Daniel
Job Details: 03/14/2022
Customer reported refrigerator still has not cooled since last visit. Upon arrival found unit getting air at room temperature. Called Techline and Techline had me run multiple tests. Found that compressor is getting the correct voltage but not staying on as needed. Techline stated bad compressor. Could find no part list on service matters so I contacted marcone and marcone gave me part numbers needed and said parts were in stock. Sealed system tech will return with parts to repair. Customer needs latest appointment possible. SR bruce 7733178453 ; ordrng 1 W10575980 (Compressor) and 1 W10570565 (Evaporator)
We serviced a
MAYTAG KITCHEN
Model MDB4949SKZ0
Near Cave Spring, VA 24018
Chris S.
Job Details: 03/14/2022
I installed the heating element and checked operations. All operations check okay. I was unable to check for leaks with the unit pulled out as the supply line was too short. I observed from the front as the unit was running in a normal cycle and detected no leaks at all customer will observe.; used 1 W11537778 (Element) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Schertz, TX 78108
Daniel
Job Details: 03/14/2022
Customer reported dishwasher not draining. After inspection found plastic blockage blocking the drain hose from draining into bottom of sink. Popped out plastic. Tested unit. Unit now functioning as designed and draining as needed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Roanoke, VA 24014
Chris S.
Job Details: 03/14/2022
The defrost isn't working correctly. The defrost is working in diagnostic test mode. ; ordrng 1 W10384183 (Thermistor) and 1 W11546690 (Control board)
We serviced a
JENN-AIR MICROWAVE OVEN
Model JMC2430WS01
Near Boerne, TX 78006
Douglas H.
Job Details: 03/14/2022
Last trip found f6e8 appliance manager lost communication. Per service pointer, replaced appliance manager. Issue still persists, removed new board as is defective. Reordering appliance manager to resolve the issue. If the issue still persists after that then the issue is with the console. Scheduled for soonest availability pending part arrival ; ordrng 1 WPW10350780 (Appliance manager)
We serviced a
MAYTAG KITCHEN
Model MDB4949SKZ0
Near Hollins, VA 24019
Uriah B.
Job Details: 03/14/2022
No operation. Power to unit is good. Disconnected components and tried to get power back but nothing happened. Needs ui and control. ; ordrng 1 W11460961 (Ui control/housing) and 1 W11462459 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Bandera, TX 78003
Sebastian
Job Details: 03/14/2022
Found that the unit is producing heat at the heater same amperage as is before did verify that the rinse aid dispenser is empty again at this point it definitely seems like this rinse aid is dropping too much soap dispenser is actually been changed out leaving only the control to be the issue I have not installed control yet on return will definitely install control and a dispenser just to ensure the whole circuit is good to go part is on back order unfortunately parts team to reach out when available; ordrng 1 W11087226 (Control)
We serviced a
WHIRLPOOL DRYER
Model WED5100HC0
Near Roanoke, VA 24017
Chris S.
Job Details: 03/14/2022
The signal noise/chime isn't working. ; ordrd 1 W11401366 (Console)
We serviced a
KITCHEN AID DISHWASHER
Model KDTM804KPS0
Near San Antonio, TX 78255
Drew
Job Details: 03/14/2022
Upon arrival found the tab for the disposal was still intact. Removed it and unit was functioning as designed. Ran it in test mode and unit was good to go, no further issues at this point
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26C4EXF02
Near Troutville, VA 24175
Uriah B.
Job Details: 03/14/2022
Found improper voltage to the compressor. Needs control board. ; ordrng 1 W11088499 (Control)
We serviced a
KITCHEN AID OVEN ELECTRIC (S
Model KOST100ESS00
Near San Antonio, TX 78230
S
Job Details: 03/14/2022
Upon arrival customer stated unit would not power on. Removed built in microwave to get to the unit. Tested unit with tech line and per tech line we have a bad ui with bad dc voltage of 13. Ordering 1 W11087444 to resolve issue. Sr-7733177569; ordrng 1 W11087444 (Ui)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Moneta, VA 24121
Chris S.
Job Details: 03/14/2022
"There was an f8e1 error code present. The cold water valve was partially clogged. I cleared it and checked operations. The drive belt was slipping at times. I replaced the cam and drive belt. All operations check okay. I calibrated the unit. ; used 1 W10721967 (Cam), and 1 W11239857 (Belt) from stock"
We serviced a
KITCHENAID ICEMAKER (STANDA
Model KUIX505ESS2
Near Boerne, TX 78006
Douglas H.
Job Details: 03/14/2022
Customer stated unit not making ice. Found main issue to be compressor not starting. Unit needs overload and start relay to make unit functional again. Also noticed the filter housing leaking during fill. Ordering start relay, overload and filter housing to resolve the issues. ; ordrng 1 W10783194 (Overload) and 1 WP2217224 (Start relay) and 1 W11266112 (Filter housing)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV03
Near Roanoke, VA 24012
Uriah B.
Job Details: 03/14/2022
Needs both RC gaskets.; ordrng 2 W10830277 (RC gasket)s
We serviced a
MAYTAG DRYER
Model MED6630HC2
Near San Antonio, TX 78261
Jim G.
Job Details: 03/14/2022
I verified several screw were missing and the dryer drum was installed incorrectly. Correct issues and added screws. ; used 4 WP488729 (Screw) from stock
We serviced a
MAYTAG DRYER
Model MED5630HC1
Near Roanoke, VA 24018
Uriah B.
Job Details: 03/14/2022
Replaced the moisture sensor assembly. Ran check. Cx to observe.
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near San Antonio, TX 78255
Douglas H.
Job Details: 03/14/2022
Last trip found faulty module. Replaced module to resolve the issue. Unit testing good now. No further issues at this point. Customer prepaid on first trip.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cave Spring, VA 24018
Uriah B.
Job Details: 03/14/2022
F7e6Found the stand pipe backing up and overflowing when the unit drains. Cx to call plumber to have drain lined cleared.
We serviced a
WHIRLPOOL OVEN ELECTRIC [S
Model WOS72EC0HS01
Near San Antonio, TX 78254
Jesus C.
Job Details: 03/14/2022
Reset thermostat. Unit now heating. No further issues. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS02
Near Roanoke, VA 24018
Uriah B.
Job Details: 03/14/2022
"RC frosted over. Cx unsure if door was left open that may have caused build up. Cx will observe. If defrost issue comes back, control board that would be needed is discontinued, W11450890. Board would have to be ordered refurbished or from third party."
We serviced a
WHIRLPOOL OVEN ELECTRIC [S
Model WOS72EC0HS01
Near San Antonio, TX 78254
Jesus C.
Job Details: 03/14/2022
Reset thermostat. Unit now heating. No further issues. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Cave Spring, VA 24018
Uriah B.
Job Details: 03/14/2022
Replaced pump and motor. Ran check. All checks ok. ; used 1 W11025157 (Pump and motor) from stock
We serviced a
SAMSUNG DRYER
Model DVE45N5300W/A3
Near San Antonio, TX 78232
Jim G.
Job Details: 03/14/2022
Replaced faulty heater assembly. Issue resolve.
We serviced a
WHIRLPOOL 30' FDBM
Model WRF560SEHZ00
Near Roanoke, VA 24014
Chris S.
Job Details: 03/14/2022
There was a bit of previous frost buildup that had fallen to the floor of the freezer compartment. There is no active frost buildup. All operations check okay. The door gasket is sealing fine.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near San Antonio, TX 78260
Douglas H.
Job Details: 03/14/2022
Unit thinks a door is open, no doors open and no cooling whatsoever or lights. All issues are related to unit thinking the door is open. After exstensive testing finding issue to be an internal wiring issue. Thought was main control as could hear it attempting to close the the relay. Customer has already changed the board. Customer is going to attempt to get unit running by jumping the freezer door switch.
We serviced a
WHIRLPOOL DRYER
Model MEDB855DC4
Near Vinton, VA 24179
Chris S.
Job Details: 03/14/2022
Customer no longer needs service
We serviced a
WHIRLPOOL RANGE
Model WEGA25H0HZ0
Near Lakehills, TX 78063
Sebastian
Job Details: 03/14/2022
Place the control and the user interface tested unit to complete unit is baking broiling and the light is operating as it should
We serviced a
WHIRLPOOL DRYER
Model CEM2795JQ1
Near Daleville, VA 24083
Chris S.
Job Details: 03/14/2022
The dryer is heating at a normal temperature. The air flow is inadequate. Customer will make sure the vent is cleared and will observe.
We serviced a
AMANA DISHWASHER
Model ADB1100AWB5
Near San Antonio, TX 78247
Douglas H.
Job Details: 03/14/2022
Customer stated unit having poor wash performance. Confirmed issue to be weak motor. Ordering sump assembly to resolve the issue. Scheduled for soonest availability. ; ordrng 1 W10847562 (Sump assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Salem, VA 24153
Chris S.
Job Details: 03/14/2022
There was air in the filter/ water system. Causing a loud noise. I reinstalled the filter. All operations check okay.
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Cibolo, TX 78108
Douglas H.
Job Details: 03/14/2022
Rediagosed unit to find primary issue was the thermal fuse.Customer wished to proceed with repair. Replaced thermal fuse and sensor harness to resolve the issue. Unit testing good now. No further issues at this point. Used WP3392519 thermal fuse from stock. ; used 1 W10909685 (Thermal fuse) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near San Antonio, TX 78254
Jesus C.
Job Details: 03/14/2022
Installed new capacitor. Compressor not running. Installed new compressor and drier. Recharged unit. Holding pressure. Good frost pattern. No further issues. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near San Antonio, TX 78259
Jim G.
Job Details: 03/14/2022
I found burner caps were swapped and not seated properly likely causing ignition issue. Found spark module functioning properly. Used wire tie to secure harness. ; used 1 WP8567668 (Wire tie) from stock
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near San Antonio, TX 78251
Jesus C.
Job Details: 03/14/2022
Installed new door. No further issues. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near San Antonio, TX 78252
Jay
Job Details: 03/14/2022
Spray arm is melted. Ordering heating element and spray arm. Safety file number. 7733140901; ordrng 1 W10518394 (Heating element) and 1 WPW10491331 (Spray arm)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB04
Near San Antonio, TX 78252
Jay
Job Details: 03/14/2022
Repalced ice maker. On install ice maker auger trim cracked. Ordering part. ; ordrng 1 Wp2212369 (1)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FPS04
Near Rio Medina, TX 78066
Sebastian
Job Details: 03/14/2022
W11317283 inverter, Found that the inverter is making a terrible buzzing noise when exposed also found that the inverter board has a full 120. Inverter seems to be down as it is not providing the power to kick on compressor. Verified good windings at the compressor. Customer to try to buy inverter box on their own and make repair if.
We serviced a
SAMSUNG COOKTOP GAS
Near San Antonio, TX 78214
Jesus C.
Job Details: 03/14/2022
Installed new gas valve. No leaks. Unit is working properly. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near San Antonio, TX 78252
Jay
Job Details: 03/14/2022
Replaced overfill switch and noticed no overfill lever. Ordering lever. Code 6-4 float switch open. Ordering control. ; ordrng 1 W11087226 (Control) and 1 WPW10195037 (Lever overfill)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Cibolo, TX 78108
Douglas H.
Job Details: 03/14/2022
Customer stated they have put 2 new water filters in the last 45 days. Water slows way down after 2 weeks of use. Found cause to be clogged filter housing. Ordering filter housing to resolve the issue. Recommend to replace filter once repair completed. Scheduled for soonest availability pending part arrival. ; ordrng 1 W11482384 (Filter housing)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near San Antonio, TX 78254
Sebastian
Job Details: 03/14/2022
Unit has an extra year warranty through builder. Replace weak sump pump Tested unit good to go.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near San Antonio, TX 78253
Sebastian
Job Details: 03/14/2022
Verify that the thermal cut off at the heating element blew out changed out assembly cannot verify overheating at thermostat, Cycling at 140 to 160? could not find clogged airflow inside the house customer has a duct that is definitely going upwards towards the roof if customer has the cut off blowout again they definitely have a venting clog that needs to be addressed
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS01
Near San Antonio, TX 78253
Sebastian
Job Details: 03/14/2022
Unit has good water pressure to the wall but its not providing water to either icemaker or water dispenser double check the reservoir not entirely sure if its frozen or not ordering reservoir along with filter housing and rescheduling the valve; ordrng 1 W11204869 (Resivor) and 1 WPW10394053 (Housing) and 1 WPW10384183 (Thermistor)
We serviced a
KITCHENAID ICEMAKER (STANDA
Model KUID508ESS1
Near San Antonio, TX 78216
Jim G.
Job Details: 03/14/2022
Part was missing connector. Reordering part. ; schdld next appmnt for 3/16 WED !
We serviced a
WHIRLPOOL ICEMAKER (STANDA
Model WUI95X15HZ00
Near San Antonio, TX 78253
Sebastian
Job Details: 03/14/2022
Found the unit wire harness to be soaking wet reservoir showing full when it is only halfway on test mode recirculation pump changed out recently rescheduling recirculation pump and ordering drain pump along with harness and authorization should be good; ordrng 1 W11126268 (Harness) and 1 W11542868 (Pump)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGK00
Near San Antonio, TX 78240
S
Job Details: 03/14/2022
Upon arrival customer stated that the units screened side seal was allowing air in causing freezing to unit. Verified that the seal had a few spots letting air in. Worked seal with heat gun and fixed that issue. Customer also stated that units ice maker would intermittently work then stop working. Verified a faulty ice maker. Ordering 1 W11130444 to resolve issue. ; ordrng 1 W11130444 (Ice maker assembly)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near San Antonio, TX 78261
Jim G.
Job Details: 03/14/2022
Sump is damaged. Replacing drain pump as well. Rich 267-261-0483; schdld next appmnt for 3/16 WED !
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH31017HS07
Near Converse, TX 78109
Daniel
Job Details: 03/14/2022
Returned with parts to repair. Replaced console and it corrected separation issue between console and unit. Unit functioning as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Converse, TX 78109
Daniel
Job Details: 03/14/2022
Customer reported freezer and fridge section not cooling. After inspection found frozen evaporator. Found faulty thermal fuse. Ordering evap fan wire harness with thermal fuse. House is a new build less then 1 year old but customer did not have closing papers on house. WILL NEED CLOSING PAPERS BEFORE PRECEDING WITH WORK NEXT VISIT. Will return when parts are available to repair. ; ordrng 1 W11581973 (Evap fan wire harness) and 1 W11559968 (Evap fan motor)
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near San Antonio, TX 78223
Daniel
Job Details: 03/14/2022
Customer reported unit not draining. After inspection found that drain pump worked but the sink area still had the plastic from factory preventing water to go down the drain. Popped out plastic. Tested unit and unit now is draining properly. Unit now functioning as designed