Near San Antonio, TX 78254
Richard G.
Job Details: 10/23/2020
WASHER MAYTAG MVW6230HW0 Replaced harness and valve. Tested to complete. Unit is good to go.
Near Boerne, TX 78006
Douglas H.
Job Details: 10/23/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer stated unit leaks from dispenser and ice melts then refreezes. Found ice funnel seal slightly torn. Used sealer gum around ice funnel to resolve the issue. Explained that writing up as estimate for just Incase for separator for P&L for if issue continues. Quoted 217.07 for P&L for separator. Collected Sc. At this point unit testing good. ESTIMATE for potential future repair ; rqstng P&A on 1 W10919724 (SEPARATOR )
Near Kerrville, TX 78028
Colton B.
Job Details: 10/23/2020
DISHWASHER MAYTAG MDB4949SHZ0 Issue is that dishwasher will not advance cycle. Finding issue to be a bad wash motor. Ordering and returning. Collected SC and quoted for P&L on return visit. Customer will get in touch with land lord for reimbursement.; ordrng 1 WPW10591570 (pump&motor)
Near Boerne, TX 78006
Douglas H.
Job Details: 10/23/2020
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA Unit still not performing properly. Replaced ice maker kit again to resolve the issue. It appeared as control in previous kit was defective. Unit already cooled a few degrees prior to leaving home. Unit testing good now. No further issues at this point. Advised of about 24 hours for proper cooling.
Near San Antonio, TX 78253
Justin
Job Details: 10/23/2020
DRYER WHIRLPOOL WED8000DW4 "Replaced damaged door switch, unit working as designed. Customer said unit drying correctly now as well."
Near San Antonio, TX 78261
Jim G.
Job Details: 10/23/2020
OVEN ELECTRIC (D KITCHENAID KODE300ESS00 Replaced fuse. Issue resolved. ; ordrng 1 WPW10545291 (fuse-thrml)
Near San Antonio, TX 78254
Richard G.
Job Details: 10/23/2020
MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 "Customer complaint is that the unit is not shutting off after baking. Says that the fan is still running and blowing hot air. Checked unit for error codes, found none. Set unit to bake at 350 degrees. Verified issue. Will need to order control and console.; ordrng 1 W11261167 (cntrl-elec) and 1 W11297728 (console)"
Near San Antonio, TX 78233
S. L.
Job Details: 10/23/2020
MW-HOOD COMBO WHIRLPOOL WMH32519HW4 Tested found vent light not turning off or dimming needs control call when part comes in.; O-emld tckt
Near San Antonio, TX 78261
Jim G.
Job Details: 10/23/2020
RANGE KITCHENAID KFDC558JSS00 Verified oven has F8E1 fan error. Will replaced blowers. ; ordrng 2 W11248652 (blower)s
Near Kerrville, TX 78028
Colton B.
Job Details: 10/23/2020
ICEMAKER (STANDA WHIRLPOOL WUI75X15HW00 "Issue was overf filling reservoir. Replaced recirculating pump with sensor, unit tested good."
Near Helotes, TX 78023
Tommy B.
Job Details: 10/23/2020
REFRIGERATOR KITCHEN AID KRFF707ESS01 Customer stated the issues that the evaporator in the freezer section has ice buildup. Observed ice buildup on the evaporator cover which has been damaged. Will need a user interface and evaporator cover per tech line recommendation to complete service. Ordering parts to resolve issue.; rqstng P&A on 1 W11089931 (panel-ui) and 1 W11211387 (cover-evap)
Near Universal City, TX 78148
S. L.
Job Details: 10/23/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Tested unit found voltage to motor. Motor seized replaced sump assembly recalibrated through diagnostics all operations normal.
Near San Antonio, TX 78244
S. L.
Job Details: 10/23/2020
DRYER MAYTAG MEDB850YG1 Found no heat 120v to element checked element fuse thermostat cut off motor and thermistor found voltage drop at relay on control needs control quoted, servicservice fee paid remaining balance, Repair declined.; rqstng P&A on 1 WPW10432257 (cntrl-elec)
Near Boerne, TX 78015
Colton B.
Job Details: 10/23/2020
DRYER WHIRLPOOL WED5000DW2 "Issue is that exhaust venting was missing the tightening ring. Informed customer that this is an installation issue, we can’t get more venting hose under warranty for them. Need to get installers to fix it."
Near Helotes, TX 78023
Tommy B.
Job Details: 10/23/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer stated that the issue is the unit is not producing ice. I ran icemaker test through user interface and found the motor to be dead. Unit will need a new icemaker to complete service. Collected service call.; ordrng 1 W11294907 (icemaker)
Near San Antonio, TX 78253
Douglas H.
Job Details: 10/23/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Complaint of noisy operation. Found issue to be compressor failing. On start up sounds of loud electrical humming, and rough to start up. After running a bit noise subsides some to vibration noise. Ordering compressor to resolve the issue. ; ordrng 1 W10309988 (COMPRESSOR )"
Near Bulverde, TX 78163
Jim G.
Job Details: 10/23/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Verified faulty heater. ; ordrng 1 W10518394 (heater)
Near Boerne, TX 78006
Colton B.
Job Details: 10/23/2020
MICROWAVE OVEN KITCHEN AID KEMS308SSS05 "Issue is a no heat microwave with a communication error. Tried replacing ui, but was unsuccessful. Finding issue to be a bad inverter and magnetron. Customer elected to not continue with repair. Took new UI out and put old one back in. Did not collect anything."
Near San Antonio, TX 78216
Ezequiel V.
Job Details: 10/23/2020
DISHWASHER WHIRLPOOL WDF518SAHM0 "Checked dishwasher found damage to panel/door ordering door to resolve issue, dishwasher working as designed. Gate 9621 ; schdld next appmnt for 10/27 TUE !"
Near San Antonio, TX 78232
Ezequiel V.
Job Details: 10/23/2020
WASHER MAYTAG MVWB765FW3 Checked washer found lid at hinge broken ordering lid to resolve issue. Collected service call fee. ; ordrng 1 W11082608 (lid)
Near Helotes, TX 78023
Tommy B.
Job Details: 10/23/2020
REFRIGERATOR KITCHEN AID KRFF707ESS00 Customer stated that the issue is the unit is not sealing properly and also there is ice accumulating in the freezer. Found it to be faulty gasket. Ordering parts to resolve issue.; ordrng 1 W10407216 (gasket-fip)
Near San Antonio, TX 78254
Tommy B.
Job Details: 10/23/2020
WASHER WHIRLPOOL WFW5620HW2 Customer stated the unit walks during every usage no matter the load size and also it is leaking from the dispenser. Ordering a suspension and a dispenser to resolve the issue; ordrng 1 W11316766 (SUSPENSION) and 1 W11465532 (DISPENSER)
Near San Antonio, TX 78253
Justin
Job Details: 10/23/2020
WASHER MAYTAG MHW5630HC0 "F0E2 and F0E5 stored in unit, all test passed. Did not see a hole or tear on bellow. Will instruct customer to clean underneath bottom of door and around bellow where they meet."
Near Bulverde, TX 78163
Jim G.
Job Details: 10/23/2020
WASHER WHIRLPOOL WFW8620HC2 Verified a service pointer on dispenser. Also verified a failed bellow. ; ordrng 1 W11318722 (bellow) and 1 W11465532 (DISPENSER )
Near San Antonio, TX 78253
Justin
Job Details: 10/23/2020
RANGE WHIRLPOOL WFG525S0JS0 Replaced all missing brackets and tested to complete.
Near Spring Branch, TX 78070
Jim G.
Job Details: 10/23/2020
WASHER WHIRLPOOL WTW6120HC0 I contacted techline and spoke to Andrew SR# 77291164 Replacing load n go drawers ; ordrng 1 W11413340 (LOAD GO DRAWER) and 1 W11413407 (DRAWER (W/ WATER VALVE))
Near Spring Branch, TX 78070
Jim G.
Job Details: 10/23/2020
RANGE MAYTAG MER6600FZ2 Replaced infinite switch however verified that the burner was also damaged. ; ordrng 1 W11171119 (elmnt-surf)
Near Fair Oaks Ranch, TX 78015
Colton B.
Job Details: 10/23/2020
REFRIGERATOR WHIRLPOOL WRV996FDEE00 "Evaporator is frozen over again. Called techline. Defrost sensor and heater had correct resistance. Finding issue to be the control replaced was faulty. Only sending 25 volts to heater. Ordering another control. Part is on back order, did not reschedule.; ordrng 1 WPW10624574 (cntrl-elec)"
Near , TX 78056
Richard G.
Job Details: 10/23/2020
REFRIGERATOR KITCHENAID KBSN608ESS00 Replaced supports using Mylar kits and supports. Tested to complete. Unit is good to go.
Near San Antonio, TX 78245
Richard G.
Job Details: 10/23/2020
RANGE WHIRLPOOL WFC150M0JB0 Customer complaint is that the two big burners were not staying on. Customer then tried a different pan and figured out that the buttons were not being pressed in enough on the burners. Tested to complete. Unit is good to go.
Near San Antonio, TX 78240
Douglas H.
Job Details: 10/23/2020
REFRIGERATOR SAMSUNG RF28HMEDBSG/AA Last trip Samsung tech support stated issue likely lied in rail harness at that point. Replaced rail harness to resolve the issue. Unit testing good now. No further issues at this point.
Near San Antonio, TX 78253
Justin
Job Details: 10/23/2020
DRYER SAMSUNG DV45H7000EW/A2 Double ticket please close.
Near San Antonio, TX 78245
Richard G.
Job Details: 10/23/2020
OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Customer complaint is that the control panel has lines going across it and has to be reset at the breaker to fix. Verified issue. Need to order control panel.; O-emld tckt
Near San Antonio, TX 78219
S. L.
Job Details: 10/23/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 Tested unit found temperature at 2 and 38 removed ice bin found the ice maker was off turned on ran test ice maker harvested dropped ice and filled instructed customer on how to turn ice maker on. All operations normal. Install instruct today
Near Elmendorf, TX 78112
S. L.
Job Details: 10/23/2020
DRYER SAMSUNG DV45H7000EW/A2 Found shorted element removed drum replaced element all operations normal.
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 10/23/2020
ICEMAKER (STANDA KITCHENAID KUID508HPS00 Checked ice maker found recirculating pump not actuating when in manual test mode ordering pump to resolve issue. Unit is getting good power no issues with powering on or off.; ordrng 1 W11325175 (RECIRCULATING PUMP )
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 10/23/2020
REFRIGERATOR KITCHENAID KBSD608ESS01 Replaced ice container due to broken release after replacement tested unit no issues. Job complete.
Near San Antonio, TX 78224
Ezequiel V.
Job Details: 10/23/2020
DISHWASHER MAYTAG MDB7749SBM0 Arrived at customer home found dishwasher burnt at control board spoke to safety team deemed dish Non repairable SR7729107824. Whirlpool will contact customer for further instruction. Job complete.
Near San Antonio, TX 78245
Richard G.
Job Details: 10/23/2020
MW-HOOD COMBO WHIRLPOOL WMH54521JZ0 "Customer complaint is that the fan makes a loud noise when it is turned off. Found something from the builders inside of the fan blades that was causing some of the noise. There is still noise when the fan is turned off, but it is the flap falling back into place. Nothing wrong with unit, tested to complete. Unit is good to go."
Near Stockdale, TX 78160
S. L.
Job Details: 10/23/2020
RANGE WHIRLPOOL WFE505W0HS1 Replaced right front infinite switch reassembled tested cooktop on light staying off all burners heating all operations normal
Near Boerne, TX 78015
Douglas H.
Job Details: 10/23/2020
DRYER WHIRLPOOL WED8000DW4 "Customer states unit not drying and water leaks out. Checked for errors found F4e3 air flow restricted error. Explained issue to customer and recommended to have some one come check the venting in the home. Unit is functioning properly. No further issues at this point. Called CXC to document spoke with truliana , she documented the situation. 7729104969"
Near San Antonio, TX 78254
Tommy B.
Job Details: 10/23/2020
MW-HOOD COMBO WHIRLPOOL WMH32519HW2 Customer stated that the issue is the unit is not heating. Swapped out magnetron when it was discovered to be faulty to resolve issue and unit is testing good now with no further issues at this time.
Near Cibolo, TX 78108
Shawn W.
Job Details: 10/23/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Replaced door latch as Tech Line requested. It took over 2 minutes to get the water temperature up to 107 degrees F. It never got above that temperature. According to the installation guidelines this unit requires water temperature of 120 degrees F at the dishwasher. The unit does fill, wash and drain. Called Tech Line again and spoke with Adrian. SR # 7729067535"
Near Schertz, TX 78154
Shawn W.
Job Details: 10/23/2020
DISHWASHER KITCHENAID KDTM404KPS0 "SR #7729117166 called Tech Line. However, I determined that the unit was missing parts that are needed for the unit to function. This unit was purchased for a scratch and dent and was missing part. Parts ordered. ; ordrng 1 W11025986 (FUNNEL) and 1 W11025988 (FUNNEL) and 1 W11025993 (DRIP TRAY) and 1 W11255994 (SWITCH)"
Near San Antonio, TX 78253
Justin
Job Details: 10/23/2020
DRYER SAMSUNG DV45H7000EW/A2 Double ticket please close.
Near San Antonio, TX 78250
Tommy B.
Job Details: 10/23/2020
WASHER AMANA NTW4516FW3 Customer stated that the issue is the unit is leaking during washes. Found issue to be caused by the drain hole being blocked on the home side. The unit is testing good with no errors and no further issues at this time.
Near Boerne, TX 78015
Douglas H.
Job Details: 10/23/2020
REFRIGERATOR SAMSUNG RF28R7351SG/AA Unit not making ice. Found ice maker motor stalled and froze teeth in place. Replaced ice maker to resolve the issue. Unit testing good now. No further issues at this point.
Near San Antonio, TX 78257
Colton B.
Job Details: 10/23/2020
REFRIGERATOR KITCHENAID KSSC42QTS02 Dominion does not allow service vehicles in after 6pm. Rescheduling for Monday. ; schdld next appmnt for 10/26 MON !
Near San Antonio, TX 78259
Jim G.
Job Details: 10/23/2020
RANGE WHIRLPOOL WFG525S0JS0 I could not duplicate the issue however I will replace the ignitor. ; schdld next appmnt for 10/29 THU !
Near Bulverde, TX 78163
Jim G.
Job Details: 10/23/2020
WASHER WHIRLPOOL WFW8620HC2 Verified a service pointer on dispenser. Also verified a failed bellow. ; ordrng 1 W11318722 (bellow) and 1 W11465532 (DISPENSER )
Near Roanoke, VA 24012
Uriah B.
Job Details: 10/23/2020
DRYER WHIRLPOOL WED5620HW0 Squealing from the pulley. Will also use repair update per service pointer regarding blower housing. ; ordrng 1 W11401018 (Blower kit) and 1 W10837240 (Idler puller)
Near Shawsville, VA 24162
Chris S.
Job Details: 10/23/2020
WASHER WHIRLPOOL WTW4815EW1 The cold water valve was partially clogged. I cleared the valve screen and secured the drain hose with wire tie. I recalibrated the unit. All operations check ok. ; used 1 WP8567668 (WIRE TIE ) from stock
Near Roanoke, VA 24014
Uriah B.
Job Details: 10/23/2020
DRYER WHIRLPOOL MEDC215EW1 "Found fuse blown. Per techline, recommended replacing element. Replaced element and fuse. All checks ok. ; used 1 W10396032 (Fuse), and 1 W10724237 (Element) from stock"
Near Blue Ridge, VA 24064
Uriah B.
Job Details: 10/23/2020
DRYER MAYTAG MEDB725BW0 Element is not putting out the proper heat. Will replace element and thermostats. ; ordrng 1 WP8544771 (Element) and 2 279973 (Thermostat kit)s
Near Salem, VA 24153
Chris S.
Job Details: 10/23/2020
DRYER MAYTAG MED5630HC1 The vibration was being caused from a lint buildup on the blower wheel. I cleared the lint and checked operation all operations check OK
Near Roanoke, VA 24014
Uriah B.
Job Details: 10/23/2020
REFRIGERATOR MAYTAG MFI2570FEZ07 Reset unit. Filter was stuck. Was able to remove filter and show customer. All checks ok.; used 1 Wp8567668 (Tie) from stock
Near Hollins, VA 24019
Uriah B.
Job Details: 10/23/2020
RANGE WHIRLPOOL WFE505W0HZ1 Needs front right switch. ; ordrng 1 WP3149400 (Switch)
Near Roanoke, VA 24012
Uriah B.
Job Details: 10/23/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 Freezer temps not what they should be. Reading at about 23 degrees. Will replace thermistor to start. ; ordrng 1 WPW10384183 (Thermistor)
Near Roanoke, VA 24012
Uriah B.
Job Details: 10/23/2020
DRYER MAYTAG MGDB766FW0 Reset unit. Customer finding intermittent starting of the unit. Informed customer about how touch panel works. All checks ok. ; used 1 Wp8567668 (Tie) from stock
Near Moneta, VA 24121
Chris S.
Job Details: 10/23/2020
DISHWASHER WHIRLPOOL MDB4949SHZ0 I installed the pump and motor and checked operation all operations check OK. I checked and cleared area codes
Near Moneta, VA 24121
Chris S.
Job Details: 10/23/2020
COOKTOP KITCHENAID KCGS550ESS01 There was no one at the house. I talked to the customer on the phone and it sounded like the left front burner cap may not be on the burner correctly causing it to be difficult to light. Customer will make sure the cap is on correctly and call if the issue persists.
Near Roanoke, VA 24015
Chris S.
Job Details: 10/23/2020
RANGE WHIRLPOOL KFED500ESS03 Both rear feet mounts were bent causing the feet to not sit squarely on the floor I straightened the mounts and checked operation. All operations check ok.
Near Cave Spring, VA 24018
Chris S.
Job Details: 10/23/2020
WASHER WHIRLPOOL MVWB766FW1 The lid is breaking at the left hinge point causing the lid latch to not lock without assistance. Austin appliance told customer that the repair is covered under warranty. ; schdld next appmnt for 11/9 MON 12-4
Near Cave Spring, VA 24018
Chris S.
Job Details: 10/23/2020
DISHWASHER MAYTAG MDB8989SHZ0 The detergent dispenser latch is broken and won’t stay in the close position anymore; ordrng 1 W10861000 (detergent dispenser)
Near Roanoke, VA 24018
Chris S.
Job Details: 10/23/2020
REFRIGERATOR SAMSUNG RFG298HDRS/XAA The freezer compartment was warming but started working correctly again. The freezer seemed to warmer in some places than others indicating that the evaporator fan motor is failing. If the issue returns we will order and replace the evaporator fan motor.
Near Salem, VA 24153
Uriah B.
Job Details: 10/23/2020
FREEZER WHIRLPOOL WRF560SMYB04 "Replaced control, baffle, and freezer defrost thermistor. All checks ok at this time."
Near Cave Spring, VA 24018
Chris S.
Job Details: 10/23/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 I installed the compressor the dryer and the refrigerator compartment evaporator I checked for leaks and pull a vacuum on the system. I charged the unit with 5.5 ounces of 134A. I instructed the customer to let us know immediately if the unit begins to warm up at all. All operations check OK; pckd up 1 W11116006 (evaporator)
Near San Antonio, TX 78232
Jim G.
Job Details: 10/22/2020
WASHER WHIRLPOOL WTW7500GC2 I contacted techline and spoke to a Rick SR# 7729063721 who had me check voltages and recommend main harness and control board. ; ordrng 1 W11130238 (cntrl-elec) and 1 W11130532 (harns-wire)
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 10/22/2020
RANGE KITCHEN AID KFDC506JSS00 Replaced both receivers no change to operation door still staying open checked for error codes none found ordering door latch to resolve issue and front frame just in case ; ordrng 1 W10830016 (latch-door) and 1 W11192749 (FRAME)
Near Boerne, TX 78006
Douglas H.
Job Details: 10/22/2020
WASHER WHIRLPOOL WFW3090JW Unit not powering on. Found issue to be electronic control not sending sufficient voltage. Ordering control to resolve the issue. ; saved tckt
Near San Antonio, TX 78245
Justin
Job Details: 10/22/2020
WASHER WHIRLPOOL WETLV27HW0 "F7E6 stored in unit, bad motor will need to be replaced. Bill office. Capacitor has already been replaced. ; ordrng 1 W10890624 (motor-drve)"
Near Fredericksburg, TX 78624
Colton B.
Job Details: 10/22/2020
DRYER MAYTAG MED5630HW1 Issue is a scraping noise during the drying cycle. Issue seems to happen when the loads are heavier and run longer. Issue believed to be a faulty blower wheel. ; ordrng 1 WP697772 (blower wheel)
Near Fredericksburg, TX 78624
Colton B.
Job Details: 10/22/2020
WASHER WHIRLPOOL WTW8500DC5 Issue is a faulty latch error code. Replaced control and lid latch. Unit tested good.
Near , TX 78261
Jim G.
Job Details: 10/22/2020
MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 Robert SR# 7729065551 verified console is at fault. ; ordrng 1 W11297728 (console)
Near Fredericksburg, TX 78624
Colton B.
Job Details: 10/22/2020
RANGE KITCHEN AID KSEB900ESS3 "Issue is oven is too cold. My temperature readings confirm this. Finding issue to be the unit was calibrated to -30 degrees. Adjusted calibration, unit tested good. Customer will do some baking and let us know if more issues arise."
Near San Antonio, TX 78251
Justin
Job Details: 10/22/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 "Replaced freezer door, tested to complete."
Near San Antonio, TX 78212
Ezequiel V.
Job Details: 10/22/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ Checked refrigerator found freezer light burnt out replaced light unit is working as designed. Job com0lete.
Near Boerne, TX 78006
Douglas H.
Job Details: 10/22/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer stated unit not drying the dishes. Ran diagnostics testing to check unit. No error codes present, unit heating properly. Rinse aid dispenser full at this point. Advised customer to monitor the rinseaid to see if it’s dispensing. No issues found at this point."
Near Boerne, TX 78015
Douglas H.
Job Details: 10/22/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Customer stated unit not drying properly. Ran diagnostics testing to check unit. No error codes found. Found unit heating but heat wasn’t adequate. Ordering control to resolve the issue. Part is on b/o. ; ordrng 1 W10906426 (CONTROL)
Near San Antonio, TX 78258
Jim G.
Job Details: 10/22/2020
DISHWASHER WHIRLPOOL WDF130PAHB0 heating element visibly damaged and corroded. Replaced heater. Issue resolved.
Near Schertz, TX 78154
Shawn W.
Job Details: 10/22/2020
WASHER WHIRLPOOL WFC7500VW2 "Ran universal diagnostics test mode and all indicators were working and each function of the unit functioned as designed. The unit is filling, washing, spinning and draining well. Ran the quick test mode as well and same results. During each test and sub test no errors were found. Our customer is experiencing certain cycles that leave the clothes more wet then they should be. This is usually the result of improper drain hose installation into the stand pipe or a clogged drain pipe or hose running from the homes standpipe or floor drain to the output area for the water. It can be a result of a clog in the units drain pump or a slowly failing drain pump. We can replace the drain pump but I advised the motor home owner to ensure that the drainage at the motor home site is cleared first, because it is draining fine at Crestview RV. Our customer feels confident that the drainage at the home site is clear. I explained that we can indeed change out the drain pump
Near San Antonio, TX 78244
S. L.
Job Details: 10/22/2020
FREEZER WHIRLPOOL WZF56R16DW04 Found copper tubing vibrating on condensation pan bent tubing up noise is now gone checked temperature fans all operations normal issue resolved job complete.
Near San Antonio, TX 78220
S. L.
Job Details: 10/22/2020
WASHER WHIRLPOOL WTW5000DW3 Found unresponsive unit and unit full of water inspected pump found Checked terminal found broken wire at black and yellow wire at terminal to drain pump repaired wire with new terminal and inserted terminal to molex reconnected to drain pump and tested all operations normal recalibrated unit.
Near San Antonio, TX 78245
Richard G.
Job Details: 10/22/2020
RANGE WHIRLPOOL WFE525S0JS0 Replaced harness. Tested to complete. Unit is good to go.
Near San Antonio, TX 78237
Jesus C.
Job Details: 10/22/2020
WASHER AMANA NTW4516FW3 Tested washer. Noise during agitate. Found pulley cover bent and rubbing on pulley. Repaired cover. Noise is gone. No further issues. Tested to complete.
Near San Antonio, TX 78238
Richard G.
Job Details: 10/22/2020
RANGE WHIRLPOOL WFC150M0JB0 "Replaced burners with replacement kit. Front left burner is stuck and will not come out. Element receptacle needs to be replaced.; ordrng 1 814399 (receptical,surf.unit)"
Near San Antonio, TX 78233
Shawn W.
Job Details: 10/22/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Found that our customer had temperatures of 35 F in the RC and 30 degrees F in the freezer. This is odd for a single evaporator. I found that the freezer door was not completely closing. There was an ice cream bar and a good pile of ice on the floor of the freezer. I removed the door and shelf, cleared the area of debris and cleaned. Reassembled. Freezer door is now closing as designed. Explained to our customer that they should wait about 24 hours to put new items into freezer and to expect quality ice production. Unit fully operational."
Near Boerne, TX 78006
Douglas H.
Job Details: 10/22/2020
REFRIGERATOR KITCHENAID KRFC704FBS00 Customer stated unit RC compartment not getting under 40 degrees. Ran diagnostics testing to check unit. Per diagnostics testing all temps are spot on. Finding issue to be temp regulator in UI. Ordering UI to resolve the issue. Advised customer to call if notice any ice build up on rc EVAP. Part b/o; ordrng 1 W11099340 (USER INTERFACE)
Near Kerrville, TX 78028
Colton B.
Job Details: 10/22/2020
WASHER MAYTAG MVWB835DW0 "Issue is a clicking noise during agitation. Finding issue to be that the stator was awkwardly aligned with the slider. Reinstalled stater, unit still clicks. Notices some wear spots on the slider. I’m ordering a new stator and slider to resolve issue. Customer has concerns about the amount of water that machine uses on bedding cycle. Water fills half the tub as it should. I called techline on this matter on the last visit and Leon assured me that that is the proper amount of water for this cycle. Part is out of stock, not rescheduling.; rqstng P&A on 1 W10734521 (slider) and 1 W10754158 (motor stator) and 1 W10754161 (motor rotor), states that autho needed"
Near San Antonio, TX 78247
Ezequiel V.
Job Details: 10/22/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Replaced ice maker due to tray being broken after replacement tested ice maker no issues unit is working as designed no leaks found. Job complete.
Near Cibolo, TX 78108
Shawn W.
Job Details: 10/22/2020
COOKTOP ELECTRIC WHIRLPOOL WCE77US6HS Found that our customers cooktop has a cosmetic defect either manufacturer related or builder damage. I have included pictures of the damage. Part ordered.; ordrng 1 W11223312 (cooktop)
Near San Antonio, TX 78261
Jim G.
Job Details: 10/22/2020
DRYER MAYTAG MEDB855DC4 Blower fan. Will return to repair. ; schdld next appmnt for 10/19 MON !
Near San Antonio, TX 78245
Richard G.
Job Details: 10/22/2020
RANGE WHIRLPOOL WFC150M0EB3 Replaced burners with replacement kit. Unit is good to go.
Near San Antonio, TX 78222
S. L.
Job Details: 10/22/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Removed evaporator cover defrosted unit replaced harness for evaporator then control and FC harness. Tested all operations normal.
Near Kerrville, TX 78028
Colton B.
Job Details: 10/22/2020
ICEMAKER (STANDA WHIRLPOOL WUI75X15HW00 "Issue is that unit fills reservoir too much, but still makes ice. Going to try a new recirculating pump to help issue. Rescheduling.; ordrng 1 W11325175 (PUMP)"
Near La Vernia, TX 78121
S. L.
Job Details: 10/22/2020
COOKTOP ELECTRIC KITCHENAID KICU509XSS Found F47 error on 2 right burners. Per service pointer W10556232 A went through tech sheet steps ordered new module for right and Ui just in case DOP provided and attached to work order. Call when parts come in.; ordrng 1 W10857232 (MODULE) and 1 WPW10396615 (display)
Near Hollywood Park, TX 78232
Ezequiel V.
Job Details: 10/22/2020
RANGE KITCHENAID KDRS467VSS05 "Replaced latch, blower and control board due to error codes not clearing after replacement all codes went away fan worked at both low and high speeds latch closed and open unit is working as designed. Job complete."
Near San Antonio, TX 78215
Jesus C.
Job Details: 10/22/2020
RANGE WHIRLPOOL WFE510S0HS1 Installed new switch and element. Bad switch damaged control. Picked up new control from APC. Installed control. No further issues. Tested to complete. ; pckd up 1 W11316353 (cntrl-elec)
Near Kerrville, TX 78028
Colton B.
Job Details: 10/22/2020
DRYER SAMSUNG DV50F9A7EVP/A2 "Issue was a broken pulley. Replaced pulley, unit testing good."
Near San Antonio, TX 78260
Jim G.
Job Details: 10/22/2020
COOKTOP GAS WHIRLPOOL WCG55US0HS Rescheduled with customer approval. ; schdld next appmnt for 10/20 TUE !