We serviced a
WHIRLPOOL RANGE
Model WFC150M0EB3
Near San Antonio, TX 78254
Sebastian
Job Details: 03/16/2022
WPW10539963 Found control to be the issue really is not closing to connect circuit for broil or bake relay thermal cut off and heaters testing good good resistance at room temperature for the oven sensor quoted for control board customer to look into getting a new unit or call us back to proceed with repair.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near San Antonio, TX 78250
Sebastian
Job Details: 03/16/2022
Found the hinges to be busted ordering hinge set ; ordrng 2 W10857234 (Hinge)s
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near San Antonio, TX 78224
Jay
Job Details: 03/16/2022
Checked for error codes and f0e7, load detected while in a clean washer cycle. Cleared code and ran diagnostic test. No error codes came back. Went over proper operation with owner and care taker.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model UMV1160CW08
Near Boerne, TX 78015
Douglas H.
Job Details: 03/16/2022
Last tech found issue to be with turntable and all support part( turntable motor, motor seal, turntable support, turntable roller). Upon arrival customer stated light not functioning either. Replaced, turntable motor, seal, turntable, turntable support, and roller to resolve the main issue. Found lighting issue to be broken bulb that began separating from the base. Used 8206232A from stock to resolve the light issue. Unit testing good all around now. No further issues at this point. Per sb web unit is under warranty ; used 1 8206232A (Light bulb) from stock
We serviced a
JENNAIR RANGE
Model PRG4810NP
Near San Antonio, TX 78209
S
Job Details: 03/16/2022
Upon arrival spoke with customer at door. Customer stated that there were multiple issues with the unit. The oven burner, small oven and large oven thermostat, as well as control issues. Advised customer that all of the parts for the unit were discontinued that were needed to resolve issue. Customer asked for opinions on new units. Customer also stated she would be looking into purchasing a new unit. No further issues at this point. Courtesy call.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near San Antonio, TX 78260
Douglas H.
Job Details: 03/16/2022
Customer stated unit not agitating or spinning. Checked errors, found f7e1 basket speed fault. Tested unit to find issue to be motor and capacitor. Ordering motor and capacitor to resolve the issue. Motor is a psp oos item; ordrng 1 W10890624 (Motor) and 1 W11158830 (Capacitor)
We serviced a
WHIRLPOOL DRYER
Model WED92HEFC0
Near San Antonio, TX 78260
Douglas H.
Job Details: 03/16/2022
Customer stated unit just stopped drying. Checked errors, found F6e1 communication error , f4e4 L2 line voltage error, f4e3 restricted air flow, f2e1 stuck key, f1e1 ccu error. Unit needs ui, and control, and at the very least hi limit cut off (due to f4e4 error). Ordering control, ui, hi limit cutoff and heater to resolve the issues. ; rqstng P&A on 1 W10919217 (Control panel) and 1 279973 (Hi-limit cutoff) and 1 WP8544771 (Element) and 1 W11537215 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Converse, TX 78109
Daniel
Job Details: 03/16/2022
Customer reported defective gasket on freezer door causing air to flow in and create condensation frost. Upon arrival found defective gasket on top and top right of freezer. Found that gasket is molded into the door and was not one of the removable ones. Ordering freezer door. Will return when part is available to repair.; ordrng 1 LW10913113 (Freezer door with gasket)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near San Antonio, TX 78250
Sebastian
Job Details: 03/16/2022
Customers concern is the unit was not draining could not find any error codes on the unit ran unit through self diagnostics found all functions working properly ran a normal cycle watched unit fill up and begin to wash customer had some confusion about the unit spinning as it sensing confirmed with the customer that This model is designed to work in this manner confirm the unit does fill up and begin to wash explain to customer if they have any further issues to try to get a video customer does have a water softener so they must cut also Busich by 50% it is very possible theyre having issue due to over soaping
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near San Antonio, TX 78209
S
Job Details: 03/16/2022
Upon arrival customer stated the unit would not work. Plugged unit and tested the unit. No error codes. Unit functions as designed. Educated customer on uses of the appliance. No further issues at this point.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near San Antonio, TX 78261
Douglas H.
Job Details: 03/16/2022
Customer stated unit stopped making ice, they determined that ice maker not getting water. Confirmed this issue and found to be caused by a faulty fill tube heater. Ordering fill tube heater to resolve the issue. Scheduled for soonest availability. ; ordrng 1 W11226501 (Fill tube heater)
We serviced a
WHIRLPOOL RANGE
Model GBS277PDS4
Near San Antonio, TX 78239
Daniel
Job Details: 03/16/2022
Original complaint is that customer used clean cycle on oven then after that nothing worked. Upon arrival customer had stated they were probably just gonna buy a new unit since they were gonna buy a new stove anyways. Customer had stated unit was from year 2000. I did a quick search on control board and found it was discontinued as I thought It would be. No service call charged since no service was needed on unit.
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near San Antonio, TX 78209
S
Job Details: 03/16/2022
Upon arrival customer stated unit would squeak loudly. Verified a faulty pulley wheel as well as the rollers on the units. Replaced with new pulley assembly kit. Tested unit and unit functions as designed. No further issues at this point.
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near San Antonio, TX 78254
Jesus C.
Job Details: 03/16/2022
Installed control sensor and light. No further issues. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near San Antonio, TX 78253
Jesus C.
Job Details: 03/16/2022
Tested unit. Compressor not running good power. Needs new compressor. ; ordrng 1 W10507884 (Compressor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Cibolo, TX 78108
Chris S.
Job Details: 03/16/2022
Replace detergent dispenser tested unit everything working as designed.
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Cibolo, TX 78108
Chris S.
Job Details: 03/16/2022
Replace dispenser drawer test unit everything working as design no further issues at this time.
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Saint Hedwig, TX 78152
Chris S.
Job Details: 03/16/2022
Replace absorber to see you and everything working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Refugio, TX 78377
John L.
Job Details: 03/16/2022
While installing components found a new area where unit is leaking, will need to order and replace drain trap on side of unit as it is cracked and leaking.; ordrng 1 W11289893 (Water inlet Assembly)
We serviced a
KITCHENAID ICEMAKER (STANDA
Model KUIX505ESS2
Near San Antonio, TX 78212
Jesus C.
Job Details: 03/16/2022
Tested unit. Drain pump kicked on as soon as unit was moved. Could not find issue with pump. Found small leak from inlet water line. Customer will need new water line. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ07
Near Orange Grove, TX 78372
Adam
Job Details: 03/16/2022
Customer complaint Of not being able to turn off light on microwave. Replace control board and lightbulb tested unit Issue resolved
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near San Antonio, TX 78221
Jay
Job Details: 03/16/2022
Replaced led box fan, evap fan motor and harness, and power supply board. Unit working as it should.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Mathis, TX 78368
Adam
Job Details: 03/16/2022
Customer complaint of unit shaking during cycle. Inspection of unit shows suspension has gone bad. Replaced suspension level unit calibrated and ran verification cycle issue resolved
We serviced a
KITCHEN AID ICEMAKER (STANDA
Model KUIX535HPA00
Near Fredericksburg, TX 78624
Garry
Job Details: 03/16/2022
Customer complaint of icemaker not producing ice. Arrived to find faulty water level sensor (integral to Recirculating Pump). Replaced Recirculating Pump (W11542867) and returned unit to operation. Unit testing good, job complete. No further issues at this time.
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Corpus Christi, TX 78410
John L.
Job Details: 03/16/2022
Inspected unit, found issue with main sump as leak is coming from sump. Will need to replace sump to resolve issue.; ordrng 1 W10917110 (pump&motor)
We serviced a
SAMSUNG DRYER
Model DVE50R5200W/A3
Near San Antonio, TX 78245
Daniel
Job Details: 03/16/2022
Customer reported dryer not heating and shutting off within minutes on timed dry. Upon arrival checked for proper voltage and unit was getting the proper 240 volts. Made sure there was no blockage in the venting and there was none. Ran unit for about 7 or 8 minutes on times dry. Unit never shut off on me but there was never any heat producing. Found faulty heating element. Heating element had already been ordered just waiting for it to arrive. Ordering thermal fuses just in case as well. Will return when parts are available to repair. ; ordrng 1 DC47-00015A (Thermal cutoff) and 1 DC96-00887C (Thermostat), states that autho needed
We serviced a
WHIRLPOOL ICEMAKER
Model WUI75X15HZ01
Near Mathis, TX 78368
Adam
Job Details: 03/16/2022
Customer complaint of icemaker being extremely loud during operation. Replaced circulatory pump tested unit issue resolved
We serviced a
MAYTAG RANGE
Model MER4600LS0
Near Fredericksburg, TX 78624
Garry
Job Details: 03/16/2022
Customer complaint of oven not baking efficiently - food either coming out under or over cooked. Techline deemed this a control issue. Control has been ordered but not yet received. Rescheduling control and also rescheduling sensor just to be on the safe side (sensor currently testing good). Please schedule for soonest availability once parts arrive. SR#7733198179; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Corpus Christi, TX 78414
John L.
Job Details: 03/16/2022
Inspected unit, ran diagnostics. Pulled F0E1 internal board failure, replaced board and tested after installation. Issue resolved
We serviced a
MAYTAG RANGE
Model MER7700LZ0
Near Fredericksburg, TX 78624
Garry
Job Details: 03/16/2022
Customer complaint of scratch on new range cooktop. Ordering replacement Cooktop (W11548507/black) to resolve issue. Customer retrieving PoP from retailer tomorrow and will provide it at that time. Purchase date of 2/15/22, and customer placed call for repair on 2/17/22. Cooktop showing OOS. Please schedule for soonest availability once parts arrive. ; rqstng P&A on 1 W11548507 (Cooktop (black))
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Corpus Christi, TX 78414
John L.
Job Details: 03/16/2022
Inspected unit, found unit to be low on refrigerant. Installed a UV drier, vacuumed and charged unit with 4.25 oz of refrigerant. Issue on this unit has been resolved.; used 1 WPW10143759 (DRIER) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near San Antonio, TX 78218
Garry
Job Details: 03/16/2022
Customer complaint of cooktop on/hot lights on constantly. Previous visit found faulty Infinite Switch. Replaced 1 Infinite Switch (WP3149400) and 2 Infinite Switches (WP3149404) to resolve issue. Unit testing good, job complete. No further issues at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAH02
Near Corpus Christi, TX 78410
Adam
Job Details: 03/16/2022
Theres a long history of service with this units. We have been out to this unit more than several times with different doorhandles trying to find the correct match/fit for freezer door office has been filed and kept reported contacting both tech line and parts distribution finally having to submit a claim to Whirlpool research department for proper doorhandle. And the process of trying to find the proper door handle customers lights had stopped working and a new claim was made for a light issue. Work order for this specific visit states doorhandles and light modules but because job for doorhandle has been sent to research division only the lights were addressed during this visit. Replaced freezer light module tested unit issue resolved. Door handle for freezer is still an ongoing issue but I will be closing out the ticket because all options have been exhausted on Appliance cares side and now will have to go through AIG and Whirlpool to resolve any further issues.
We serviced a
KITCHENAID REFRIGERATOR
Model KBBL306EPA00
Near Fredericksburg, TX 78624
Drew
Job Details: 03/16/2022
Replaced power inverter, customer wanted me to verify if everything else was okay since last tech was in and out. All tests passed and unit is beginning to cool. Advised 24-72 hr cool down period. No further issues at this point
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Goliad, TX 77963
Michael
Job Details: 03/16/2022
The customer said it was making a squeaking noise during when the spin cycle gets to high speed. No error codes, ran a quick wash, no abnormal noises, the customer said she didnt hear the noise. I noticed the appliance had some play in the back right corner, adjusted the foot. The customer wet down some towels and and put them in the washer, to put some weight, ran a drain and spin cycle, it squealed a little bit which is the noise the customer heard but it settled in and quit squeaking, when it came to an end it didnt squeak like it was, the customer said it was much better. The appliance was unlevel, causing the issue, the appliance is working normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Fredericksburg, TX 78624
Drew
Job Details: 03/16/2022
Replaced fridge door and leveled to resolve the issues.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Corpus Christi, TX 78413
John L.
Job Details: 03/16/2022
Installed heater, issue on unit resolved.
We serviced a
WHIRLPOOL DRYER
Model MED5630HC2
Near Fredericksburg, TX 78624
Drew
Job Details: 03/16/2022
Upon arrival found motor to be whining, the seals are lapping causing the grinding noise. Rescheduling wheel and drive assembly. Ordering motor and seals ; ordrng 1 W11364931 (Motor) and 1 280114 (drum seal) and 1 W11193479 (seal)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC300ESS04
Near San Antonio, TX 78213
Jim G.
Job Details: 03/16/2022
I verified a filter head failure. ; ordrng 1 W11346623 (Water filter head)
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC
Near Victoria, TX 77905
Michael
Job Details: 03/16/2022
I had a hard time getting the UI to respond. F0E2 over suds, F5E2 lock failure, F0E5 off balance load, F0E1 load in drum during cleaning cycle, F8E1 long fill error, cleared error codes and tested the inlet valves, working normal and draining properly. Filled the tub and it started leaking from the bellow area, ordered the bellow and the UI and rescheduled the customer ; ordrng 1 W11314648 (Bellow) and 1 W11324037 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near San Antonio, TX 78222
Jesus C.
Job Details: 03/16/2022
Installed new crisper frame. No further issues. Job complete.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Victoria, TX 77901
Michael
Job Details: 03/16/2022
Installed new control, calibrated and performed a diagnostics test, completed with no issues or error codes. The appliance is working normal
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSO48QTX03
Near San Antonio, TX 78261
Douglas H.
Job Details: 03/16/2022
Customer stated unit stopped making ice and they accidentally broke the ice door flap that sits in front of the the ice maker. Found issue to be faulty ice maker as motor ceased up. ustomer wishes to proceed with repair. Ordering ice maker and ice door flap to resolve the issues. Scheduled for soonest availability. ; ordrng 1 WPW10504754 (Ice door) and 1 WPW10277448 (Ice maker)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ07
Near Victoria, TX 77901
Michael
Job Details: 03/16/2022
The light doesnt come on above the stove. Installed new bulb from TS stock, it didnt make a difference, removed the bulb. Ordered the control, please reschedule the customer when the parts come in, ; ordrng 1 W11552018 (Control)
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Saint Hedwig, TX 78152
Daniel
Job Details: 03/16/2022
Returned with second man and parts to repair. Original complaint is that washer would not drain in normal cycle. Replaced door latch and tested unit in normal cycle. Unit now functioning as designed and draining as it should.
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Kingsville, TX 78363
Adam
Job Details: 03/16/2022
Customer complaint of grinding noise during operation as well as lid lock unengaging and unit losing power or turning off. Inspection of unit shows error code for lid lock failure and stuck button. Mainly testing with lock results in excellent functionality every time no issue. Unfortunately Im not able to duplicate any kind of grinding or abnormal noise coming from the unit during cycle either in agitate or spin. Calibrated unit ran verification cycle all functions work as designed no issues found. Customer does understand that they have 90 days to call us back with any more inquiries for service. Issue resolved
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ
Near Kingsville, TX 78363
Adam
Job Details: 03/16/2022
Customer complaint of icemaker leaving ugly dripping marks as well as not producing ice. Inspection of unit shows icemaker has large amounts of corrosion. Will need to replace icemaker and possibly valve to resolve issue.; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HV1
Near Rockwell, AR 71913
Blake D.
Job Details: 03/16/2022
"Replaced triple knob, tested unit now can use the knob burner comes on, unit operation checks okay customer paid Labor ($47.75) using card ending 6104"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Hot Springs, AR 71901
Blake D.
Job Details: 03/16/2022
"Inspected unit for not washing, ran diagnostic found no error codes, ran calibration and auto test, both passed no error codes, found the wires tightly on the drain pump clip, used zip tie to give the wires space so that the wires wont be damaged when the basket engages spin; used 1 WP8567668 (Wire tie) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Hot Springs, AR 71901
Blake D.
Job Details: 03/16/2022
"Inspected unit for damage at the term block, found the wires to be bent and the screw nuts to be missing, replaced term block using the truck stock, after readjusting wires and putting the back panel on, tested unit no damages and unit heats, unit operation checks okay ; used 1 279320 (Term block) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Hot Springs, AR 71901
Blake D.
Job Details: 03/16/2022
"Replaced lower harness, ran calibration and auto test, unit went fully through, no error codes, unit operation checks okay"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Perry, AR 72125
Jeff N.
Job Details: 03/16/2022
Installed clutch and slide. In diagnostics disengage and engage works good.; dspstn on spec-tagged invntry: 1 W10734521 SLIDER
We serviced a
WHIRLPOOL DISHWASHER
Model DU945PWSQ0
Near Little Rock, AR 72206
Micheal
Job Details: 03/16/2022
Tested voltage at terminal block and found 0 vac. Advised customer that it is an electrical issue
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Shannon Hills, AR 72103
Blake D.
Job Details: 03/16/2022
"Replaced sump, tested unit now fills up washes and drained out all the water, ran diagnostic no errors, unit operation checks okay drain hose is an extension, I did inform customer to use the drain hose that comes with the unit, unit operation checks okay"
We serviced a
WHIRLPOOL COMPACTOR
Model GC900QPPB6
Near Little Rock, AR 72212
Micheal
Job Details: 03/16/2022
Replaced failed push button assembly due to grinding start switch. Tested unit and found operation normal
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Conway, AR 72032
Chad
Job Details: 03/16/2022
"Inspected unit forcsd errorcand long drain, bothe errors indicate clogged filter, removed front panel, checked drain , found clogged, removed clog, ran test cycle, cycle finished no errors"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608EPA00
Near Little Rock, AR 72223
Micheal
Job Details: 03/16/2022
Replaced failed leds. Collected $202.47 by ck 2300. All lights are now working properly.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FTS02
Near Little Rock, AR 72223
Micheal
Job Details: 03/16/2022
Replaced rebuilt control board and new evap fan motor.bset temps to factory settings. Collect $201.91 by cc 1449
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near San Antonio, TX 78259
Jim G.
Job Details: 03/16/2022
Replaced parts. Issue is resolved.
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HZ2
Near San Antonio, TX 78245
Jay
Job Details: 03/16/2022
Replaced control board. Not powering on. Verified 240 at terminal block. Ordering thermal fuse. Customer requesting first appoint on 3/21; ordrng 1 WP3196548 (Fuse)
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW0
Near San Antonio, TX 78245
Jay
Job Details: 03/16/2022
Cooktop was not seated correctly. Reseated and no issues.
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near San Antonio, TX 78252
Jay
Job Details: 03/16/2022
Verified power at outlet. No power. Ordering control and ui. ; ordrng 1 W10906422 (Control) and 1 W11243318 (Console)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near San Antonio, TX 78228
S
Job Details: 03/16/2022
Upon arrival tested unit has 0 error codes. Tested unit multiple times and u it functions as designed. Replaced control and recalibrated unit. No further issues at this point.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near San Antonio, TX 78216
Jim G.
Job Details: 03/16/2022
I verified that ice door is bunching up. Leveled door and will replace ice door as well. ; ordrng 1 W11171728 (Icedoor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Garden Ridge, TX 78266
Chris S.
Job Details: 03/16/2022
Replace water filter housing and waterline and regulator to see unit everything working as design now
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Schertz, TX 78108
Chris S.
Job Details: 03/16/2022
Replace LED modules everything working as designed
We serviced a
KITCHENAID ICEMAKER (STANDA
Model KUID508ESS1
Near San Antonio, TX 78216
Jim G.
Job Details: 03/16/2022
I replaced jumper. Issue is resolved. ; used 1 W11387394 (Condenser Fan Motor) from stock
We serviced a
KITCHEN AID REFRIGERATOR
Model KFIS29PBMS00
Near La Vernia, TX 78121
Daniel
Job Details: 03/16/2022
Returned with parts to repair. Installed new housing and tested unit. Unit still leaking In the same spot. Since I replaced the housing I know its not the housing, its the tube itself which connects the the housing which is the reservoir. Ordering reservoir. Will return with part to repair. ; ordrng 1 W11168758 (Reservoir) and 2 W11390781 (Tie wire)s
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH32519HB3
Near San Antonio, TX 78254
Jesus C.
Job Details: 03/16/2022
Customer has factory certified control. Installed control. Unit now working properly. Job complete.
We serviced a
AMANA DISHWASHER
Model ADB1100AWB5
Near San Antonio, TX 78247
Douglas H.
Job Details: 03/16/2022
Last trip found failing motor assembly. Replaced sump and motor assembly to resolve the issue. Unit testing good now. No further issues at this point.
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near San Antonio, TX 78254
Jesus C.
Job Details: 03/16/2022
Tested unit. Good drain good spin. Screech noise during spin. Found bad belt. Replaced belt. Noise is gone. Could not duplicate drain issues. No further issues during testing. Job complete. ; used 1 W11239857 (BELT) from stock
We serviced a
KITCHENAID MICROWAVE OVEN
Model KMBS104ESS03
Near San Antonio, TX 78259
Douglas H.
Job Details: 03/16/2022
Customer stated unit not heating and heating a strange noise. Found noise is the the mw relay on appliance manager, And unit is definitely not heating. Ordering control and bringing back all high voltage parts, transformer, magnetron, capacitor, and diode as well. Two of the parts not in yet. ; ordrng 1 W10891908 (Appliance manager)
We serviced a
KITCHENAID ICEMAKER (STANDA
Model KUID308HPS00
Near San Antonio, TX 78232
Jim G.
Job Details: 03/16/2022
I verified the issue was a faulty control board. The recirculating pump is not responsive also ordering grid and harness as a precaution. ; ordrng 1 W10919199 (Grid Cutter) and 1 W11034363 (Control) and 1 W11126268 (Harness) and 1 W11542867 (Recirculating pump)
We serviced a
KITCHEN AID DISHWASHER
Model KDTE234GPS0
Near Boerne, TX 78006
Sebastian
Job Details: 03/16/2022
Customer has a third-party warranty they must get the correct dispatch if I had to take a guess on what the problem is I would say its dispenser related
We serviced a
SCOTSMAN ICEMAKER (STANDA
Model CU50PA-1C
Near San Antonio, TX 78232
Jim G.
Job Details: 03/16/2022
Replaced the hose and pressure sensor. Tested thoroughly. Issue resolved.
We serviced a
KITCHEN AID DISHWASHER
Model KDTM504EPA0
Near Boerne, TX 78006
Sebastian
Job Details: 03/16/2022
W10861526 pump . Ran unit outside of the cabinet hunted for leaks verified the leak is dropping straight from the middle of the motor indicating that the sump needs to be changed out . customer to call and if they want to go through with repair
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT549SZDM01
Near San Antonio, TX 78258
Douglas H.
Job Details: 03/16/2022
Issue is condensation In freezer compartment. Found issue to be a weak gasket. Manager approved of going forward with repair. Ordering freezer gasket to resolve the issue. ; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near San Antonio, TX 78259
Jim G.
Job Details: 03/16/2022
Replaced parts. Issue is resolved.
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HV1
Near Rockwell, AR 71913
Blake D.
Job Details: 03/16/2022
"Replaced triple knob, tested unit now can use the knob burner comes on, unit operation checks okay customer paid Labor ($47.75) using card ending 6104"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near San Antonio, TX 78258
Douglas H.
Job Details: 03/16/2022
Customer stated unit not washing properly. Ran diagnostics testing to check unit, found wrong actuator installed on unit. Replaced actuator with proper actuator to resolve the issue. Used W10913953 actuator from stock. Calibrated unit, unit functioning properly now. No further issues at this point. ; used 1 W10913953 (Actuator) from stock
We serviced a
WHIRLPOOL ICEMAKER (STANDA
Model WUI95X15HZ00
Near San Antonio, TX 78256
Sebastian
Job Details: 03/16/2022
Found that unit has a direct short at the external drain pump tested this by disengaging external pump and plugging in unit on its own does not flip breaker plugging in pump on its own with unit disconnected or connected immediately pops breaker looks like the pump leaked down into the electronics part. Customer has an extra year warranty through the builder provided closing date of May 2020, Part showing back ordered parts team to reach out; rqstng P&A on 1 W10825875 (Pump), ordrng 1 W10825876 (Tube) and 2 W10670799 (Clamp)s
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Hot Springs, AR 71901
Blake D.
Job Details: 03/16/2022
"Inspected unit for not washing, ran diagnostic found no error codes, ran calibration and auto test, both passed no error codes, found the wires tightly on the drain pump clip, used zip tie to give the wires space so that the wires wont be damaged when the basket engages spin; used 1 WP8567668 (Wire tie) from stock"
We serviced a
MAYTAG DRYER
Model !
Near San Antonio, TX 78255
Sebastian
Job Details: 03/16/2022
Took apart the UI consul to verify if the ribbon cable was disconnected confirm that the cables are connected pushed into receipt all ribbon cables just in case and after doing so the unit still giving the rotate two available knob notice ordering fascia to resolve issue; ordrng 1 W11413566 (Facia)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Hot Springs, AR 71901
Blake D.
Job Details: 03/16/2022
"Inspected unit for damage at the term block, found the wires to be bent and the screw nuts to be missing, replaced term block using the truck stock, after readjusting wires and putting the back panel on, tested unit no damages and unit heats, unit operation checks okay ; used 1 279320 (Term block) from stock"
We serviced a
KITCHENAID ICEMAKER (STANDA
Model KUID508ESS2
Near Alamo Heights, TX 78209
S
Job Details: 03/16/2022
Upon arrival customer stated unit would over fill with ice. Verified a faulty bin thermistor. Ordering one thermistor and thermistor clip to resolve issue. ; ordrng 1 W10511923 (Thermistor) and 1 W10526623 (Thermistor clip)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Fredericksburg, TX 78624
Garry
Job Details: 03/16/2022
Customer complaint of noise during operation of washer. Previous visit found faulty gearcase, cam assembly, and belt. Replaced Gearcase (W11454741), Cam Assembly (W10721967), and Drive Belt (WPW10006384) and returned unit to operation. Noise has been eliminated, job complete. Unit testing good , no further issues at this time.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near San Antonio, TX 78258
Douglas H.
Job Details: 03/16/2022
Customer stated freezer stopped cooling and ice maker not making ice. Found cause to be Evap fan in freezer is faulty caused massive ice build up on freezer Evap. Ordering freezer Evap harness to resolve the issue. Scheduled for soonest availability. ; ordrng 1 W11249952 (Freezer Evap harness)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Hot Springs, AR 71901
Blake D.
Job Details: 03/16/2022
"Replaced lower harness, ran calibration and auto test, unit went fully through, no error codes, unit operation checks okay"
We serviced a
KITCHENAID ICEMAKER (STANDA
Model KUID508HBL00
Near San Antonio, TX 78209
S
Job Details: 03/16/2022
Upon arrival customer stated the unit would make a loud noise. Verified a faulty recirculating pump and also noticed heavy water leak coming from the water filter housing. Replaced recirculating pump and ordering 1 W11168063 to resolve issue with leak. Unit functions as designed minus the leak. ; ordrng 1 W11168063 (Water filter housing)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near San Antonio, TX 78228
Jim G.
Job Details: 03/16/2022
Added data logger. Will return in one week. ; schdld next appmnt for 3/23 WED !
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Perry, AR 72125
Jeff N.
Job Details: 03/16/2022
Installed clutch and slide. In diagnostics disengage and engage works good.; dspstn on spec-tagged invntry: 1 W10734521 SLIDER
We serviced a
WHIRLPOOL DISHWASHER
Model WDF130PAHS2
Near San Antonio, TX 78248
Douglas H.
Job Details: 03/16/2022
Customer stated unit still not drying properly. Found issue to be faulty dispenser not allowing rinse aid out properly. Ordering dispenser to resolve the issue. Scheduled for customer availability. ; ordrng 1 WPW10671905 (Dispenser)
We serviced a
WHIRLPOOL DISHWASHER
Model DU945PWSQ0
Near Little Rock, AR 72206
Micheal
Job Details: 03/16/2022
Tested voltage at terminal block and found 0 vac. Advised customer that it is an electrical issue
We serviced a
WHIRLPOOL RANGE
Model WFC150M0EB3
Near San Antonio, TX 78254
Sebastian
Job Details: 03/16/2022
WPW10539963 Found control to be the issue really is not closing to connect circuit for broil or bake relay thermal cut off and heaters testing good good resistance at room temperature for the oven sensor quoted for control board customer to look into getting a new unit or call us back to proceed with repair.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Shannon Hills, AR 72103
Blake D.
Job Details: 03/16/2022
"Replaced sump, tested unit now fills up washes and drained out all the water, ran diagnostic no errors, unit operation checks okay drain hose is an extension, I did inform customer to use the drain hose that comes with the unit, unit operation checks okay"
We serviced a
WHIRLPOOL COMPACTOR
Model GC900QPPB6
Near Little Rock, AR 72212
Micheal
Job Details: 03/16/2022
Replaced failed push button assembly due to grinding start switch. Tested unit and found operation normal
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near San Antonio, TX 78250
Sebastian
Job Details: 03/16/2022
Found the hinges to be busted ordering hinge set ; ordrng 2 W10857234 (Hinge)s
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near San Antonio, TX 78224
Jay
Job Details: 03/16/2022
Checked for error codes and f0e7, load detected while in a clean washer cycle. Cleared code and ran diagnostic test. No error codes came back. Went over proper operation with owner and care taker.
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Conway, AR 72032
Chad
Job Details: 03/16/2022
"Inspected unit forcsd errorcand long drain, bothe errors indicate clogged filter, removed front panel, checked drain , found clogged, removed clog, ran test cycle, cycle finished no errors"
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model UMV1160CW08
Near Boerne, TX 78015
Douglas H.
Job Details: 03/16/2022
Last tech found issue to be with turntable and all support part( turntable motor, motor seal, turntable support, turntable roller). Upon arrival customer stated light not functioning either. Replaced, turntable motor, seal, turntable, turntable support, and roller to resolve the main issue. Found lighting issue to be broken bulb that began separating from the base. Used 8206232A from stock to resolve the light issue. Unit testing good all around now. No further issues at this point. Per sb web unit is under warranty ; used 1 8206232A (Light bulb) from stock