We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ00
Near Little Rock, AR 72211
Micheal
Job Details: 04/04/2022
Customer complaint no ice. Inspected unit and found cracked fill tube causing water to flow other direction. Ordered W11395429. Part shows factory back order. Rescheduled 1 month out.; ordrng 1 W11395429 (Hose)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near San Antonio, TX 78245
Jesus C.
Job Details: 04/04/2022
Tested unit. No frost pattern. Compressor running. Found unit low on Freon. No UV dye found during inspection. Recharged system. Will reschedule to reinspect for leaks. ; schdld next appmnt for 4/7 THU !
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW2
Near Little Rock, AR 72204
Micheal
Job Details: 04/04/2022
"File number 773337414. Unit would not cancel cycle. Tested drain hose, pressure hose. Rand diagnostics and calibration tried hard reset. Tech line suggested replacing ACU due to failed pressure switch ; ordrng 1 W11567712 (Control)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Schertz, TX 78108
Douglas H.
Job Details: 04/04/2022
Customer stated unit center burner not igniting. Verified no sparking off igniter. Traced back to spark module to find electrode harness wasnt plugged in to spark module, found harness had gotten stuck under cooktop. Removed cooktop to get harness unstuck, fed it through the back and plugged into spark module to resolve the issue. Unit testing good now. No further issues at this point. This is a new build home that the owners just closed on the home this passed Thursday 3/31/22, unit is under warranty
We serviced a
N/A N/A
Model WGD8200YW0
Near Little Rock, AR 72204
Micheal
Job Details: 04/04/2022
Inspected unit and found worn down idler assembly. Ordered WPW10547292. ; ordrng 1 WPW10547292 (Idler)
We serviced a
WHIRLPOOL DRYER
Model MEDB880BW0
Near San Antonio, TX 78244
Chris S.
Job Details: 04/04/2022
Customer stated that dryer not heating. Found issue to be faulty heating element and fuses. Ordering parts ; ordrng 1 WP8544771 (element) and 1 279973 (cutoff-tml)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Little Rock, AR 72210
Micheal
Job Details: 04/04/2022
Replaced fresh food door due to bad finish. Tested unit and outdoor operation normal
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Converse, TX 78109
Chris S.
Job Details: 04/04/2022
Replaced dryer repair kit tested unit everything working properly.; used 1 4392067 (Dryer repair kit) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Fair Oaks Ranch, TX 78015
Drew
Job Details: 04/04/2022
Upon arrival found filter housing tab is broken. Ordering both parts to resolve issue ; ordrng 1 67006325 (bracket- f) and 1 WP67006331 (cover-filt)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Boerne, TX 78015
Drew
Job Details: 04/04/2022
Upon arrival replaced the gasket, ui cover, and heater to resolve issues. Customer still concerned with the door falling, ordering friction sleeves. ; ordrng 2 WP8268961 (pad)s
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FPS04
Near San Antonio, TX 78256
Drew
Job Details: 04/04/2022
Used shims to get the box frame of the unit to twist back per tech line, gasket is sealing now. No further issues at this point
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near San Antonio, TX 78255
Sebastian
Job Details: 04/04/2022
7733335288 Ice container has ice buildup on the bottom side towards the left-hand side again called tech line as it seems to be a repeat issue and we replaced several parts already they confirm that through engineering theyve Decided that the fixture this will be raising the unit on the front side used a level to raise unit in accordance with tech lines directions. Customer to monitor unit
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Radford, VA 24141
Uriah B.
Job Details: 04/04/2022
"Replaced gearcase, belt, feet, basket. Ran checks. All checks ok. ; used 1 W11239857 (Belt) from stock"
We serviced a
MAYTAG M/W OTR
Model MMV4207JZ00
Near Roanoke, VA 24014
Chris S.
Job Details: 04/04/2022
The unit isn't heating sufficiently. ; ordrng 1 W11391717 (Magnetron) and 1 W11460699 (Transformer) and 1 W11391718 (Control board)
We serviced a
WHIRLPOOL ALPHA
Model WFW8740DW0
Near Salem, VA 24153
Uriah B.
Job Details: 04/04/2022
Dispenser was stuck and needs dispenser top. ; ordrng 1 WPW10365887 (Dispenser lid)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Salem, VA 24153
Uriah B.
Job Details: 04/04/2022
Drain pump not functioning. Replaced drain pump. All checks ok. ; used 1 W11412291 (Drain pump) from stock
We serviced a
WHIRLPOOL LAUNDRY
Model WTW5057LW0
Near Roanoke, VA 24012
Uriah B.
Job Details: 04/04/2022
"Found pulley had loosened and the guard was locking up the belt. Freed the belt and checked operation. All checks ok. House side of the supply valve is leaking. Alerted customer and customer to get plumber to look at it, ; used 1 Wp8567668 (Tie) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Moneta, VA 24121
Chris S.
Job Details: 04/04/2022
I installed the gear case and slider. I checked operations in service diagnostic cycle. I calibrated the unit. All operations check okay; pckd up 1 W10734521 (Slider)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QMS01
Near Roanoke, VA 24014
Uriah B.
Job Details: 04/04/2022
Replaced auger motor. All checks ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Roanoke, VA 24013
Chris S.
Job Details: 04/04/2022
F7e3 f7e4 f7e7 f7e1 f7e6 there is an open circuit code for the motor. The belt is slipping at times. Unit is unable to read rpm consistently. ; ordrng 1 W11165546 (Valve) and 1 W11239857 (Belt) and 1 W10721967 (Cam) and 1 W10913953 (Shift actuator) and 1 W11283592 (Motor)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Vinton, VA 24179
Chris S.
Job Details: 04/04/2022
I installed the gearcase. I calibrated the unit. I did a service diagnostic test cycle. All operations check okay. ; pckd up 1 W11423759 (Gearcase)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC1
Near Blue Ridge, VA 24064
Chris S.
Job Details: 04/04/2022
The drain pump wiring was routed incorrectly causing the wires to be pinched and finally broken. I repaired the wire harness and checked operations. All operations check okay. I calibrated the unit
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS
Near Roanoke, VA 24012
Chris S.
Job Details: 04/04/2022
The unit is going through a cycle but isn't heating. ; ordrng 1 W11301135 (Magnetron) and 1 W11199548 (Transformer)
We serviced a
WHIRLPOOL COOKTOP
Model WFE515S0JS0
Near Daleville, VA 24083
Chris S.
Job Details: 04/04/2022
Sr number 7733336740the burner limiter contacts are closed causing the cooktop hot light to remain on. The switch is causing the cooktop on light to remain on. ; ordrng 1 W11047722 (Element) and 1 WP3149400 (Switch)
We serviced a
JENN-AIR MICROWAVE
Model JMW2430DS01
Near Troutville, VA 24175
Chris S.
Job Details: 04/04/2022
There is an f8e1 error code. I am unable to start a cycle. We will replace the console / UI. ; ordrd 1 W10887855 (UI/console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Salem, VA 24153
Chris S.
Job Details: 04/04/2022
I installed the filter housing and checked operations. All operations check okay.
We serviced a
WHIRLPOOL KITCHEN
Model MSC21C6MFZ05
Near Cave Spring, VA 24018
Uriah B.
Job Details: 04/04/2022
Found unit operating as expected. Customer hearing the icemaker in harvest cycle and calling for icemaker fill. Customer to connect water line and observe.
We serviced a
JENN-AIR FREEZER
Model JBZFL18IGX00
Near Port Aransas, TX 78373
John L.
Job Details: 04/04/2022
Temperature readings current 25, maximum 68, average 7, minimum -5. No error codesCalled Techline and spoke with Orlando explained issue with Techline. Tech line feels the issue may be due to restriction in sealed system, Will need to tap into sealed system to take pressure measurements to find whether that is issue or not. I will need to contact tech line once pressures are acquired. #7733341559ATTENTION : REQUESTING A HELPER; schdld next appmnt for 4/13 WED !
We serviced a
WHIRLPOOL KITCHEN
Model WRX735SDHZ04
Near Roanoke, VA 24018
Uriah B.
Job Details: 04/04/2022
Hold in the line to the icemaker fill tube. Needs new line. W11415785. ; ordrd 1 W11415785. (Fill tube line)
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC
Near Corpus Christi, TX 78415
John L.
Job Details: 04/04/2022
F6E3 ACU miscommunication with UI, F8E1 long fill. While installing UI found issue with harnesses. Will need to replace upper and lower harnesses to resolve issue. Also need to order valves for unit as no function.; ordrng 1 W10919934 (harns-wire) and 1 W10919932 (harns-wire) and 1 W10919937 (harns-wire) and 1 W11036928 (valve) and 1 W11036930 (valve)
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW0
Near Roanoke, VA 24018
Uriah B.
Job Details: 04/04/2022
"Found f6e3, F6e2 error codes present. Needs ui console frost and then possibly control board. ; ordrng 1 W10861510 (Ui console) and 1 W11100602 (Control board)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS
Near Corpus Christi, TX 78410
John L.
Job Details: 04/04/2022
Ran diagnostics mode, no codes on unit. Found issue with heater not heating up. Issue with control and or thermostat. Will need to replace components to resolve.; ordrng 1 W10919360 (cntrl-elec) and 1 W10441445 (heater) and 1 3371618 (sub 661566)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Port Lavaca, TX 77979
Michael
Job Details: 04/04/2022
The customer said the appliance isnt cooling on either side. The evaporator fan is working normal, removed the drawer in the FC, the evaporator has iced over, not going into defrost, ordered the thermistor and rescheduled the customer, unplugged the appliance to allow it to defrost; ordrng 1 WPW10384183 (Thermistor)
We serviced a
AMANA RANGE
Model ACR4303MFB4
Near Bloomington, TX 77951
Michael
Job Details: 04/04/2022
Installed new control, preheated the oven. The control is no longer shutting off and working normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Victoria, TX 77901
Michael
Job Details: 04/04/2022
The appliance is cooling. I plugged the appliance in and the compressor wouldnt start. I used a start device I had in TS, the came on, the amps jumped up to 9.80 and came down to 9.00, the compressor is locked up. This is a sealed system issue, ordered the compressor, please reschedule the customer with a sealed system technician. ; ordrng 1 WPW10466675 (Compressor) and 1 876765 (Tube kit)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Victoria, TX 77904
Michael
Job Details: 04/04/2022
Installed the UI and control, calibrated the appliance, unable to hook up to water at this time, the appliance is working normal
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW
Near Kingsville, TX 78363
Adam
Job Details: 04/04/2022
Due to the fact that a mouse has gotten to the inside of the unit and caused who knows what kind of damage customer states that its only the waterline but I have to climb service to this unit because of mouse or rodent control station.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Dublin, VA 24084
Uriah B.
Job Details: 04/01/2022
"F5e2, F7e7, F7e1.Unit having a problem shifting. Needs gearcase and cam and actuator. Customer would like early morning if possible.; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 W10913953 (Actuator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Riner, VA 24149
Uriah B.
Job Details: 04/01/2022
Compressor locked up. Needs compressor. R600 system. ; ordrng 1 W11358352 (Compressor)
We serviced a
MAYTAG DISHWASHER
Model MDB7959SKZ0
Near Christiansburg, VA 24073
Uriah B.
Job Details: 04/01/2022
Replaced door gasket. Cx to observe.
We serviced a
WHIRLPOOL DRYER
Model LDR3822PQ3
Near Blacksburg, VA 24060
Uriah B.
Job Details: 04/01/2022
"Replaced blower wheel. Ran check. Housing is rubbing against the wheel. Needs blower housing parts, duct and another blower wheel. ; ordrng 1 696545 (Duct) and 1 696419 (Blower wheel housing) and 1 8066094 (Housing seal) and 1 WP696426 (Blower wheel)"
We serviced a
KITCHENAID RANGE
Model KFGG500ESS3
Near Blacksburg, VA 24060
Uriah B.
Job Details: 04/01/2022
"Replaced the hinges on the oven door. Tested unit and reported to techline. SR7733326390. Per techline there is no limit to how hot surfaces can get. Knobs are allowed 167 degrees at 400 degrees. Customer to observe in operation. Customer has tried to calibrate. If callback regarding the temperature issues, please pre-ID control and oven sensor."
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Blacksburg, VA 24060
Uriah B.
Job Details: 04/01/2022
"Replaced belt, cam, tub ring, and suspension. Ran testing. All checks ok. Customer to observe."
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Wytheville, VA 24382
Uriah B.
Job Details: 04/01/2022
Could not reproduce sound. Checked operation. Reset unit. Ran diagnostics. Cleared codes. Customer to try to record if possible. ; used 1 Wp8567668 (Tie) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQA12
Near San Antonio, TX 78253
Jesus C.
Job Details: 04/01/2022
Tested unit. Drain pump bad. Will order new pump. ; ordrng 1 WPW10730972 (Pump)
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WMH31017HS
Near San Antonio, TX 78224
Jay
Job Details: 04/01/2022
"Ordered UI last time not control. Installed ui and no change. Light still stays on. Ordering control. Control out of stock, customer is aware. ; ordrng 1 W11552018 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near San Antonio, TX 78250
Jesus C.
Job Details: 04/01/2022
Tested unit. Not defrosting. Cleared frost from evaporator. Found terminal for heater wire was separated from mullex. Secured terminal. Heater powers on. Thermistor test good. No further issues. Job complete.
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near San Antonio, TX 78252
Jay
Job Details: 04/01/2022
Removed panel to access ui and control. Found roach tracks and saw a roach. Customer stated they have had an exterminator out already. Spoke with CXC file number 7733327599
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS0
Near San Antonio, TX 78254
Jesus C.
Job Details: 04/01/2022
Tested unit. Door pops up and down. Will need new friction pads. ; ordrng 2 WP8268961 (Sleeve)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near San Antonio, TX 78249
Sebastian
Job Details: 04/01/2022
Replace the defective dispenser if customer continues to have dispenser break we must report with whirlpool
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ
Near Helotes, TX 78023
Sebastian
Job Details: 04/01/2022
Replace the bad heater unit good to go
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near San Antonio, TX 78240
Drew
Job Details: 04/01/2022
Last trip out myself and a tech line representative came to the conclusion the bi metal was faulty on the harness. This trip out replaced evap fan harness since the bimetal is connected to harnesses to resolve issue per tech line. No further issues at this point but if problem arises again customer will be in contact with us.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near San Antonio, TX 78259
Garry
Job Details: 04/01/2022
"Customer complaint of damaged freezer and refrigerator doors. Installed replacement doors and ensured good seal of gaskets around perimeter of each door. Job complete, unit is good to go. No further issues at this time."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Alamo Heights, TX 78209
Garry
Job Details: 04/01/2022
"Customer complaint of unit not agitating. Arrived to find faulty Gearcase, Cam, & Drive Belt. Quoted customer $234.90 in labor and $382.55 in parts. Customer has opted to replace machine, and not to proceed with repair. In the event that customer changes mind and calls us back out, we will need Gearcase (W11454734), Cam (W10721967), and Drive Belt (W11239857). Job complete, no further issues at this time. Collected SC."
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near San Antonio, TX 78258
Jim G.
Job Details: 04/01/2022
Verified issue at the dryer cord. Advised to replace. Used wire tie to secure harness. ; used 1 WP8567668 (Wire tie) from stock
We serviced a
JENN-AIR OVEN ELECTRIC (D
Model JJW3830WS02
Near San Antonio, TX 78258
Jim G.
Job Details: 04/01/2022
Butch SR# 7733327979 ; ordrng 1 W10673678 (UI console (control panel))
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model KOST100ESS02
Near San Antonio, TX 78209
Garry
Job Details: 04/01/2022
Customer complaint of oven not powering on or unlocking door after self-cleaning. Found Thermal Fuse to be blown. ordering Thermal Fuse (W11204568) and am also ordering Hi-Limit Thermostat (WP4449751) just in case. Collected SC and quoted customer $234.90 (labor) and $227.39 (parts) with the understanding that Thermostat may not be needed. Please schedule for soonest availability once parts arrive. ; ordrng 1 W11204568 (Thermal Fuse) and 1 WP4449751 (Hi-Limit Thermostat)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near San Antonio, TX 78258
S
Job Details: 04/01/2022
"Upon arrival maintenance manager stated unit would take multiple times to dry. Ordering parts that are in line with heating issues. Timer, thermostats, thermal fuse, and heating element to resolve issue. ; ordrng 1 W10436303 (Timer) and 1 3392519 (Thermal fuse) and 1 W10900067 (Thermal cutoff kit) and 1 3387134 (Thermostat) and 1 3977767 (Thermostat) and 1 W10724237 (Heating element)"
We serviced a
WHIRLPOOL COOKTOP ELECTRIC
Model NA
Near Boerne, TX 78006
Sebastian
Job Details: 04/01/2022
"34191, Found that the back burner is the only thing malfunctioning on the unit ethernet switches look good and all of the burners functioning as they should quoted for repair for a one heating element $90 labor plus price of part collected service fee today with military discount; ordrng 1 W10823698 (Element rr)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near San Antonio, TX 78245
Jay
Job Details: 04/01/2022
Compressor wont turn over. Verified proper voltage at harness to start device. Start device rattles when shaken and has no continuity. Ordering start device. ; ordrng 1 WPW10197428 (Start device)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near San Antonio, TX 78258
S
Job Details: 04/01/2022
"Upon arrival maintenance manager stated u it would make a loud squealing sound. Verified a faulty gear case, shift actuator, and cam. Switched out faulty parts. Tested unit and unit functions as designed. No further issues at this point. ; used 1 W10815026 ( Shift actuator), and 1 W10721967 ( Splutch kit) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near San Antonio, TX 78245
Jay
Job Details: 04/01/2022
"Error code f9e1, long drain is present. Went to troubleshoot the drain pump and the wire harness has come out of the connector. Ordering new lower wire harness. ; ordrng 1 W11335100 (Wire harness)"
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Pleasanton, TX 78064
Daniel
Job Details: 04/01/2022
Out of warranty. Customer reported shut off mid cycle and not powering on at all since. Upon arrival found that washer would never power on not even when unit was unplugged and replugged. Found that outlets were reading open ground when I use my outlet meter. It didnt read correct as it should have. Checked the outlet and it was giving off the correct 120 volts but Im not sure if it reading open ground affects anything. There was no way for me to open lid as well since unit could never get power. Took off console and checked connections to control while plugged in and all was connected as it should be but control had no power. Advised customer that I could order control. Gave customer quote on service call + tier 3 labor + part. Customer said he would probably just go buy a new unit and said he cant go weeks without a washer since control is out of stock. Advised customer that his service call is good for 90 days in case he changes his mind on following through with repairs. Customer paid $134.23 with check. Customer had been quoted $124 from office so i honored price for him. If customer calls back return with control. Also advised that an electrician take a look at the outlets.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near San Antonio, TX 78255
Drew
Job Details: 04/01/2022
"Upon arrival customer stated fridge was having issues but freezer was fine. Multiple service pointers on this issue. Per those service pointers ordering evap kit for fridge, and new control. Control is OOS ; ordrng 1 W11167902 (cover-evap) and 1 W11533213 (Control) and 1 W11333076 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near San Antonio, TX 78252
Jay
Job Details: 04/01/2022
"Called builders number, they said the house closed and theres no issues."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Boerne, TX 78006
Sebastian
Job Details: 04/01/2022
#8410 Found the issue to be a water filter issue the icemaker was dry removed water filter was able to fill up icemaker customer would like a new filter quoted $100 for the new filter service fee should be covered as this was an icemaker issue; ordrng 1 EDR2RXD1 (Filter)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near San Antonio, TX 78254
Jesus C.
Job Details: 04/01/2022
Tested unit. Found front right burner not igniting. Repaired igniter. No further issues during testing. Job complete.
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Converse, TX 78109
Chris S.
Job Details: 04/01/2022
Replace belt tested unit everything working as designed collected P&L 215.59
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Cibolo, TX 78108
Chris S.
Job Details: 04/01/2022
Upon arrival customer wanted to reschedule due to me being extremely late. Customer is OK with rescheduling for next week she would like to have a an appointment on Wednesday if possible.; schdld next appmnt for 4/6 WED !
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near San Antonio, TX 78254
Jesus C.
Job Details: 04/01/2022
Tested unit. Not drain8ng. Found impeller for drain pump slipped off. Repaired impeller. No further issues during testing. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMHV00
Near Garden Ridge, TX 78266
Chris S.
Job Details: 04/01/2022
Customer stated that refrigerator stopped cooling and ice cream in freezer was kind of soft found this should be control board was faulty. Replaced jazz board tested unit everything working as design no further issues at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Searcy, AR 72143
Jeff N.
Job Details: 04/01/2022
"I arrived and unit running normal, Temps good, ice good. When compressor tried to kick in buzzing noise. Installed start device still 9.14 amps did not drop. Needs compressor. Needing compressor, non uv filter drier, service port. Service matter compressor part number is not coming up in marcone. W11412045. Doug will research and order. Scheduling out for a week.; schdld next appmnt for 4/8 FRI !"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Helotes, TX 78023
Jesus C.
Job Details: 04/01/2022
9157 gate. Tested unit. Door latch housing cracked. Will need new latch. ; ordrng 1 W11513248 (Latch)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Greenbrier, AR 72058
Jeff N.
Job Details: 04/01/2022
Unit got replaced thru customer.
We serviced a
MAYTAG DRYER
Model MEDC300BW0
Near Little Rock, AR 72204
Micheal
Job Details: 04/01/2022
"No operation. Inspected unit and found failed door switch WPW10569603. Collected $120.00 cash, balance of $121.47..; ordrng 1 WPW10569603 (Door switch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near San Antonio, TX 78259
Chris S.
Job Details: 04/01/2022
Customer stated that they want to make sure the refrigerator is cooling properly. Use temperature gun to check temperature in refrigerator and freezer everything working as design no further issues to customer if food starts spoiling or freezing to give us a call to come back out and check it out but as of now everything is working like it should
We serviced a
WHIRLPOOL LAUNDRY
Model WED4850HW0
Near Little Rock, AR 72204
Micheal
Job Details: 04/01/2022
"Customer rescheduled, they close at 530pm.; schdld next appmnt for 4/4 MON !"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near San Antonio, TX 78240
Jesus C.
Job Details: 04/01/2022
Tested unit. Water leak occurs when cold water is turned on. Water pressure too high and causing unit to spray water. Advised customer water pressure must be turned down. No further issues. Performed customer instruct on proper use and care procedures. Job complete.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Little Rock, AR 72210
Micheal
Job Details: 04/01/2022
Replaced timer and pts switch due to possible short. Tested unit and found operation normal
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near San Antonio, TX 78233
Chris S.
Job Details: 04/01/2022
Customer stated that washer was still acting weird told him after testing unit washer sounds normal but did swap out pressure hose also got Eric code F0E3 which is overload told customer how to properly load washer on different cycles everything running as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Searcy, AR 72143
Jeff N.
Job Details: 04/01/2022
"I arrived and unit running normal, Temps good, ice good. When compressor tried to kick in buzzing noise. Installed start device still 9.14 amps did not drop. Needs compressor. Needing compressor, non uv filter drier, service port. Service matter compressor part number is not coming up in marcone. W11412045. Doug will research and order. Scheduling out for a week.; schdld next appmnt for 4/8 FRI !"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Von Ormy, TX 78073
Jay
Job Details: 04/01/2022
Dryer has no heat. Found foreign metal object in heater element. Replaced heater element and thermal fuse and no heat. Ordering thermostats. ; ordrng 1 WP3387134 (Thermostat) and 1 W10900067 (Thermal cutoff kit)
We serviced a
WHIRLPOOL OVEN
Model JDRP430HL01
Near Searcy, AR 72143
Jeff N.
Job Details: 04/01/2022
Selector knob is stripped out. Plastic piece on stem is built in control. Ordered control and knob.; ordrng 1 W11596839 (Knob oven selection) and 1 W11492271 (Oven control)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near San Antonio, TX 78258
S
Job Details: 04/01/2022
Upon arrival maintenance manager stated unit would make a loud noise. Verified a faulty gear case. Requesting double labor on unit. Signed off by maintenance manager. Ordering gear case to resolve issue. ; rqstng P&A on 1 W10870912 (Gear case assembly)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Searcy, AR 72143
Jeff N.
Job Details: 04/01/2022
Error code motor fault.. Unit not coming out of spin to agitate. Replaced actuator checks good.; used 1 W10913953 (Actuator) from stock
We serviced a
AMANA DRYER
Model NED4655EW1
Near San Antonio, TX 78258
S
Job Details: 04/01/2022
"Upon arrival customer stated that unit would take multiple times to heat. Unit does send out heat but not enough. From previous experiences, the issue will be the timer. Ordering 1 W10857612 to resolve issue. Rescheduling parts I was sent with to switch out when the timer comes in. ; ordrng 1 W10745655 (Timer)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Little Rock, AR 72223
Micheal
Job Details: 04/01/2022
"Unit not cooling, no frost pattern, pulling .4 amps. Customer will call back if repair is wanted. (Dye dryer and refrigerant) Collected/118.81 by ck 4646"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near San Antonio, TX 78260
S
Job Details: 04/01/2022
Upon arrival switched out faulty reservoir with new. Upon further inspection noticed I had a water leak coming from the top of the unit. Pulled out the ice maker and noticed the water hose that goes into the ice maker was completely clogged with ice as well as the chute resulting in the leaking. Cleared line and ice maker. Put unit together and tested unit. Unit functions as designed. No further issues at this point.
We serviced a
N/A N/A
Model WMH1163XVS1
Near Bryant, AR 72022
Blake D.
Job Details: 04/01/2022
"Inspected unit for not working, tested voltage to the outlet got 120 120 0, replaced fuse when opening the door the unit popped the breaker and the fuse went out on the unit, Called tech line spoke with Chris (7733329103) tech line said that the linear can be repaired by cleaning up and using white touch up, also to replace the door switches and filter board, will need to be a 2 man to bring down the unit; ordrng 1 W10422269 (Filter board) and 1 W10727360 (Switch) and 1 W10269458 (Switch top right) and 1 W10269460 (Bottom switch) and 1 WP8206419 (Top interlock) and 1 WPW10156813 (Bottom interlock), used 1 72017 (White touch up) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near San Antonio, TX 78247
S
Job Details: 04/01/2022
"Upon arrival customer stated issue with ice dispenser persisted. Found that the yoke had shredded and came loose from the dispenser motor. Ordering the dispenser motor, yoke, and washer to resolve issue. ; ordrng 1 W10884561 (Dispenser motor) and 1 W10465946 (Washer) and 1 63052A001 (Yoke)"
We serviced a
JENN-AIR COOKTOP
Model JGD3430GS00
Near Little Rock, AR 72223
Micheal
Job Details: 04/01/2022
"File number 7733327969. Customer complaint, releases gas before igniting. Replaced right front burner due to slow ignition. Lit burner multiple times and it is within tolerance. Tech line suggested I explain the burner operation to the customer and refer them to customer service."
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near San Antonio, TX 78232
S
Job Details: 04/01/2022
Upon arrival customer stated that unit made a vibrating noise from the bottom freezer but stopped a few days ago once she unplugged the unit for 10-20 mins. She also stated that she had an issue with the ice maker but with the hard reset the issue was resolved. Advised customer to please take a video and contact the office if the issue arose again.
We serviced a
WHIRLPOOL COMMERCIAL LAUND
Model WTW8127LW0
Near Little Rock, AR 72223
Micheal
Job Details: 04/01/2022
Replaced suspension rods due to out of balance error code. Ran diagnostics and no errors appeared.Tested for leaks and proper operation. Advised on proper load size. Operation normal.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near San Antonio, TX 78230
S
Job Details: 04/01/2022
Upon arrival switched out faulty whatever inlet with new. Tested unit and unit functions as designed. No further issues at this point.
We serviced a
WHIRLPOOL KITCHEN
Model WDTA50SAKZ0
Near Little Rock, AR 72212
Micheal
Job Details: 04/01/2022
Customer complaint not enough water. Ran diagnostics and no error codes appeared. Contacted tech line 7733325136. Ran unit in wash cycle and 2ash motor did not come on. Have proper voltage to motor. Unit needs W11460945. Customer is going to call Whirlpool Customer Care for possible policy adjustment.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Maumelle, AR 72113
Micheal
Job Details: 04/01/2022
"Customer complaint intermittently won't start, like no power. Checked connections to timer, thermostats, door switch and motor, all tested good. Unit started up when I hit the PTS switch. Ran unit through a 30 minute cycle and could not duplicate problem."
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near San Antonio, TX 78233
Chris S.
Job Details: 04/01/2022
Replaced thermistor and control board for last tech on the job. Went to test unit worked first time testing it. Before leaving tested one more time and ended up doing exactly what I did before re-ordering thermistor and control board changing out both parts at same time.; ordrng 1 WP8577274 (thermistor) and 1 W11526004 (Control board)
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near North Little Rock, AR 72118
Micheal
Job Details: 04/01/2022
"Inspected unit and found no operation. Read voltage to acu 120vac, read voltage to user interface 5.8vdc. Got lid opened so customer could get clothes out. Ordered facia and acu. Facia shows factory back order. ; ordrng 1 W11543994 (Acu) and 1 W11478524 (Facia)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SAYM1
Near San Antonio, TX 78255
Drew
Job Details: 04/01/2022
"Upon arrival found the drain pump to be slowly draining the unit. Found the drain hose with the check valve clogged. Ordering drain pump,hose with check valve, and a retainer clip to resolve issues ; ordrng 1 WPW10348269 (drain pump) and 1 WPW10545278 (drain hose) and 1 WPW10503548 (retainer)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Little Rock, AR 72209
Blake D.
Job Details: 04/01/2022
"Inspected unit for not advancing to the next cycle, ran diagnostic found error code f2e1 and f1e2, pre tech sheet test 1 main control tetsed j1-1 j1-2 got 120 voltage, on connector j14-1 j14-4 I was getting 6 dcv to 7.4 dcv instead of 12.7 dcv, pre tech sheet step 8 replace control, after plugging unit back in found I am unable to turn unit off, diagnosed to need control and FIACA ; ordrng 1 W11419171 (Control) and 1 W11478526 (FIACA)"