Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1573 customer reviews

Map of San Antonio, TX

Great repair service




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Map of San Antonio, TX

Great service




Review of ApplianceCare

N/A


Response from ApplianceCare:

Thanks!


Map of Spring Branch, TX

Quick service and fixed the problem




Review of ApplianceCare


Map of San Antonio, TX

Professional and knowledgeable




Review of ApplianceCare

Great service


Response from ApplianceCare:

Thank you!


Map of Hollins, VA

Margaret




Review of ApplianceCare

I never got a call to set up an appointment but I got a text or email that they were coming the next day. It worked out but I should have gotten a call. The repairman fixed the problem I was having.


Map of Hollywood Park, TX

Ezekiel! Remember his name!




Review of ApplianceCare

Fantastic experience! He dealt with us from the beginning and I greatly appreciate his knowledge, experience professionalism, and kindness. Our range is back to new.


Response from ApplianceCare:

Thank you for taking the time and leaving us a rearview.


Map of Bulverde, TX

GREAT SERVICE




Review of ApplianceCare

Great service! Super friendly and polite! Very knowledgeable about our repair! Highly recommend Jim and will ask for him every time!


Response from ApplianceCare:

Thank you for the review, we love hearing from customers.


Map of San Antonio, TX

Great Service




Review of ApplianceCare

Explained well, fixed the issue, professional and respectful. Great service.


Response from ApplianceCare:

Thank you for the review!


Map of San Antonio, TX

Deborah




Review of ApplianceCare

Very knowledgeable and professional.


Response from ApplianceCare:

Thank you.


Map of Atascosa, TX

Great




Review of ApplianceCare

Excellent job he talk to me about the problems


Response from ApplianceCare:

Thank you!


Great service!!!




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Great service awesome technician




Review of ApplianceCare

Knowledgeable and experienced technician. Tommy was fast and friendly.


Response from ApplianceCare:

Thank you!


Amazing technician




Review of ApplianceCare

Doug is an excellent technician. He knows the products he services and works hard to troubleshoot the problem. Always timely and very polite. Highly recommend him and Appliance Care.


Response from ApplianceCare:

Thank you for the review!


Excellent job




Review of ApplianceCare

Was very courgil


Response from ApplianceCare:

Thank you!


dishwasher repair




Review of ApplianceCare


Response from ApplianceCare:

Thanks.


JN




Review of ApplianceCare


Response from ApplianceCare:

Thanks.


Professional, on time, courteous




Review of ApplianceCare


Response from ApplianceCare:

Thank you.


Great Professional and Friendly Service




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Excellent- much appreciated




Review of ApplianceCare

Excellent service. Colton was very professional and solved our refrigerator door problem efficiently. Thank you


Response from ApplianceCare:

Thank you for the review!


EFFICIENT and PROFESSIONAL SERVICE




Review of ApplianceCare

Jay was as Professional as can be. Super efficient. Great service!


Response from ApplianceCare:

Thank you for the review!


Great Service




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Professional Service




Review of ApplianceCare

Tommy was good at quickly diagnosing the problem with our cooktop, very professional and personable, and gave valuable advice. I would use this company again based on his good representation.


Response from ApplianceCare:

Thank you for the review!


Fantastic and Friendly Service




Review of ApplianceCare

My tech Richard was so polite, knowledgeable, and informative! Would absolutely call again next time I have an appliance issue


Response from ApplianceCare:

Thank you for the review, we love hearing back from customers.


Jennair repair




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Shirley




Review of ApplianceCare

Excellent


Response from ApplianceCare:

Thanks!


Great service




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Good company better service




Review of ApplianceCare

The repair technician was very professional and kind. He explained the work he was doing tested his work before leaving. I will continue to use this company for future repairs. And I would also recommend this company to my friends and neighbors.


Response from ApplianceCare:

Thank you for the review, we love hearing back from customers.


Very good service




Review of ApplianceCare

Doug was on time, professional and through


Response from ApplianceCare:

Thank you.


Jim is awesome!




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Great Job




Review of ApplianceCare

Great job


Response from ApplianceCare:

Thank you!


Great Service




Review of ApplianceCare

Colton was on time, professional, and thorough with the repairs on my new dishwasher. Please send him again if I have issues with the appliances.


Response from ApplianceCare:

Thank you for the review!


Very Good Service




Review of ApplianceCare

Shawn is a very effective appliance tech!


Response from ApplianceCare:

Thank you for the review!


I was satisfied with the service. The technician was knowledgeable and quick to complete the job.




Review of ApplianceCare

I was mainly satisfied. The only thing that might need work, is in getting all the parts. I had to research in order to acquire one of the parts.


Response from ApplianceCare:

Thank you for the review, we apricate feed back from our customers. We do apologize for the inconvenience of not having the part sooner, we work with the manufactures to get parts as soon as possible.


Nancy B.




Review of ApplianceCare

Excellent service. He explained problem. Very courteous.


Response from ApplianceCare:

Thank you for the review.


Great service




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Sandra Brown




Review of ApplianceCare

Have enjoyed working with Jim. He is a true professional.


Response from ApplianceCare:

Thank you for the review.


Great Tech!




Review of ApplianceCare

Sam L was so helpful. He explained exactly what was wrong, tested it, showed me and provided recommendations. He was on time and called ahead. Thank you!


Response from ApplianceCare:

Thank you for the review.


Excellent customer service and amazing staff




Review of ApplianceCare

The staff was extremely nice and accommodating . Very Prompt service . Only the people who pick up phone keep hanging up without scheduling appointment. Once scheduled after a few tries , the technician is very knowledgable and did a great job ! Very happy with technician’s service .


Response from ApplianceCare:

Thank you for the review, we love hearing back from customers.


Good service




Review of ApplianceCare


Response from ApplianceCare:

Thank you.


Great service. Helpful associate




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Good dude




Review of ApplianceCare

Nice guy. Good work


Response from ApplianceCare:

Thank you!


Great service! Helped out a lot!




Review of ApplianceCare

Michael was very helpful in looking into our dryer issue. After he realized it was not the dryer, advised me to check the electrical side of of things. 10/10 would recommend


Response from ApplianceCare:

Thank you for the review!


Excellent service




Review of ApplianceCare

Michael was very courteous and professional.


Response from ApplianceCare:

Thank you!


Owner




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Great service but did not wear a mask




Review of ApplianceCare


Great Service Technician!




Review of ApplianceCare

Sam provided excellent service! He was very professional, respectful and thorough all while being patient with my questions. He arrived in a timely manner and cleaned up before leaving.


Response from ApplianceCare:

Thank you for the review, we love hearing back form customers.


Wonderful




Review of ApplianceCare

We really appreciate the quality of the employees that we have worked on our appliances


Response from ApplianceCare:

Thank you for the review!


Good repairman but poor communication




Review of ApplianceCare

Had a 14 year old appliance that went out. Repairman came out and determined that a part needed to be replaced. Waited several weeks to get part from distributor, but then it didn't fit. Waited again another 6 weeks plus for part from manufacturer, but again didn't fit. Repairman went on his own to get another connector that the part would fit, installed, but still appliance didn't work...so now, buying a new appliance. All in all, took over two months with virtually no communication on the status of my repair. Again, great repairman who went above and beyond.


Response from ApplianceCare:

Thank you for the review, Our technicians try to go the extra mile for our customers.


Pati




Review of ApplianceCare

Great communication and quality service!!


Response from ApplianceCare:

Thank you!


Quick and efficient




Review of ApplianceCare

Repair guy was early and fixed our washer quickly and efficiently. Two thumbs up!


Response from ApplianceCare:

Thank you for the review!


Michael




Review of ApplianceCare

Outstanding service!


Response from ApplianceCare:

Thanks!


Very organized scheduling; very courteous technician




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Great Service




Review of ApplianceCare

Very professional technician.


Response from ApplianceCare:

Thank you for the review!


Great Service




Review of ApplianceCare

Great Service


Response from ApplianceCare:

Thank you!


Great Service... personable, knowledgeable,competent and kind.




Review of ApplianceCare

Tommy has been wonderful.. patient, kind and knowledgeable. Got the job done.


Response from ApplianceCare:

Thank you for the review, we love hearing back from our customers.


Excellent service




Review of ApplianceCare

Technician provided great service and updates as to what he was doing. Not happy with being charged a service call fee and labor for the service


Response from ApplianceCare:

Thank you for the review.


Skilled and timely




Review of ApplianceCare

Called before arrival, arrived within window, resolved quickly. Warranty work.


Response from ApplianceCare:

Thank you for the review!


Ruben




Review of ApplianceCare

Excellent


Response from ApplianceCare:

Thank you!


Great Service




Review of ApplianceCare

Rep was about 30mns early from the 2-4pm timeframe but he called with a heads up before going over. He was wearing his mask and shoe covers and was very professional. He explained what the issue with my dryer was and told me how he fixed it. My dryer is 6mos old and had extra screws left inside by the manufacturer. Of course this was covered by my warranty.


Response from ApplianceCare:

Thank you for the review!


Replace defective Jennair oven control panel




Review of ApplianceCare

On time, competent, excellent job


Response from ApplianceCare:

Thank you.


Great Service




Review of ApplianceCare

Qualified friendly serviceman. Good communicator.


Response from ApplianceCare:

Thank you for the review!


Great service




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Jim was very nice and professional.




Review of ApplianceCare

Will use again


Response from ApplianceCare:

Thank you for the review!


Great Service




Review of ApplianceCare

Could not rate you on cost. Washer was covered under warranty. Was happy with the service. I would use you again.


Response from ApplianceCare:

Thank you for the review.


Great service




Review of ApplianceCare

Happy with responsiveness and how quickly performed job


Response from ApplianceCare:

Thank you for the review!


Great service!




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Great service




Review of ApplianceCare

Shawn worked with me to get the repairs done on time


Response from ApplianceCare:

Thank you!


Terrible customer service




Review of ApplianceCare

replaced the refrigerator 'brain' for $1100 and thereafter, the ice maker stopped dispensing ice. It can not be repaired because the door is no longer made. Tech said after making the major repair, the fridge/freezer would function as intended, which was not the case.


Samsung Range Heat Light Repair




Review of ApplianceCare

It took four visits to my residence to repair a heat light on my Samsung range that would not go off. This should have been a simple fix.


Great Service




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Great Service!




Review of ApplianceCare

Doug did a great job! He is very professional and very friendly.


Response from ApplianceCare:

Thank you for the review!


Great efficient service




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Steve




Review of ApplianceCare

Great service


Response from ApplianceCare:

Thanks!


Professional ... Excellent ... Fast




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


My tech was awesome!




Review of ApplianceCare

Technician Shawn (so) was fabulous wonderful awesome!!


Response from ApplianceCare:

Thank you for the review!


Great experience




Review of ApplianceCare


Response from ApplianceCare:

Glade to hear.


Great service




Review of ApplianceCare

Efficient from making appointment, communication after, & repair.


Response from ApplianceCare:

Thank you!


Very prompt and professional




Review of ApplianceCare

Very neat and handled the situation with care and very friendly..


Response from ApplianceCare:

Thank you for the review!


Great service




Review of ApplianceCare

Knowledgeable and always on time


Response from ApplianceCare:

Thank you for the review!


Great service!




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Great technician




Review of ApplianceCare

Very pleased with the support I received in repairing my dishwasher.


Response from ApplianceCare:

Thank you for the review!


Very good service




Review of ApplianceCare

Completely satisfied


Response from ApplianceCare:

Great to hear!


Great communication




Review of ApplianceCare

Technician was very knowledgeable, polite and informative.


Response from ApplianceCare:

Thank you!


Great service




Review of ApplianceCare

He was very nice and explain everything to me


Response from ApplianceCare:

Thank you for the review!


Knowledgeable, professional, technician!




Review of ApplianceCare

Best service I ever had


Response from ApplianceCare:

Thank you for the review!


Perfect!!!!!




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Fast & Friendly




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Refrigerator




Review of ApplianceCare

Great service


Response from ApplianceCare:

Thank you!


Samsung refrigerator repair




Review of ApplianceCare

Jim did a great job with the repair of my refrigerator. He was knowledgeable, friendly, and a pleasure to work with for this repair.


Response from ApplianceCare:

Thank you for the review, we love hearing back from customers.


Frustrating Experience




Review of ApplianceCare

3 year old oven quit heating in the middle of baking muffins. It is still under limited warranty from KitchenAid. Your tech came out and tested and said control panel was bad. Came back 3 days later, installed panel and then announced plug was faulty, that I needed electrician. Finally, electrician came and said plug was NOT faulty and that your tech should have tested “juice” coming from plug and that he did not have to be a licensed electrician to test the output. Electrician feels it was the control panel all along. End result I was without an oven for 12 frustrating days.


Our service was excellent.




Review of ApplianceCare

Quick and professional. We were VERY pleased. I was most disappointed in the installation by the first men and now it has all been corrected. Thank you.


Response from ApplianceCare:

Thank you for the review!


Great Service!




Review of ApplianceCare

My appliances are under warranty but service was excellent. Always kept us updated as to when parts were arriving.


Total professional




Review of ApplianceCare

He was on time and was thorough with his inspection. He quickly identified the problem and fixed the issue.


Response from ApplianceCare:

Thank you for the review!


Jesus was very helpful




Review of ApplianceCare

He should up helped us out with are problem was very knowledgeable


Response from ApplianceCare:

Thank you!


No hassle




Review of ApplianceCare


Response from ApplianceCare:

Thank you.


Know what's in your home




Review of ApplianceCare

I have no issues with the serviceman. He doesn't talk much at all. I had to keep asking him what he was doing; however, he was very respectful and well mannered.


Janice




Review of ApplianceCare

Excellent service! Efficient & highly recommend your company & also your repairman!


Response from ApplianceCare:

Thank you for the review!


Great service.




Review of ApplianceCare

Great service, friendly, clean technician.


Response from ApplianceCare:

Thank you!


Tech was very professional & friendly




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Great service




Review of ApplianceCare

Chose this company from the Kitchenaid website. They confirmed the appt time window, then tightened that window the day before, called before coming, came at the beginning of the time range, had all Parts they needed, fixed the problem and left. All confirmations were automated and I could change or cancel the appt in the app. I would highly recommend them and will use them again.


Response from ApplianceCare:

Thank you for the review, we love hearing back from customers!


Great service




Review of ApplianceCare

Great, professional service


Response from ApplianceCare:

Thank you!


Outstanding job




Review of ApplianceCare

Got the job done


Response from ApplianceCare:

Thanks!


Great!!!




Review of ApplianceCare

Douglas is a genius!!!!! Thank you


Response from ApplianceCare:

Thank you!


Not good service




Review of ApplianceCare

Too many diagnostics no positive results geesing and gessing and the problem still.


Great service




Review of ApplianceCare

Great service


Response from ApplianceCare:

Thanks!


Successful repair




Review of ApplianceCare

He was very helpful and able to fix my refrigerator problem when the first 2 repairman did not and actually cause more damage so the repair took almost a month to get resolve. He is very knowledgeable about his job and is very pleasant


Response from ApplianceCare:

Thank you for the review, we love hearing back from customers!


Great service!




Review of ApplianceCare

Thomas quickly took assesses the issue and arranged the installation of new parts! Very knowledgeable and friendly.


Response from ApplianceCare:

Thank you for the review!


Fast service




Review of ApplianceCare

Sam was vey professional and did a outstanding job


Response from ApplianceCare:

Thank you for the review!


Ok




Review of ApplianceCare


Response from ApplianceCare:

Thank you for the review.


Great Customer Service!




Review of ApplianceCare

Very good technician. Knowledgeable and thorough.


Response from ApplianceCare:

Thank you for the review!


Punctual. Polite. Good attitude. Great service




Review of ApplianceCare

He was very helpful


Response from ApplianceCare:

Thank you!


Questionable Advice




Review of ApplianceCare

The result of the service was to say that their was nothing wrong with the drying element in the dishwasher (dishes weren't drying), but that we should ensure we maintain ample rinse-aid in the dishwasher. Questionable?!?


Response from ApplianceCare:

Thank you for the review, we will have management look into this.


Great technician great service




Review of ApplianceCare

I have found my new appliance repair company. Shawn was so nice and very patient with me trying to stay out of his way.


Response from ApplianceCare:

Thank you for the review!


Dalia




Review of ApplianceCare

Very professional and respectful


Great service




Review of ApplianceCare

The repair service was on time and did a great job


Response from ApplianceCare:

Thank you!


Good service




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Quick and Efficient




Review of ApplianceCare

Jesse was very nice and polite. He seemed very knowledgeable and figured out our problem quickly.


Response from ApplianceCare:

Thank you for the review!


not fixed




Review of ApplianceCare

My oven temp. is still not fixed


Response from ApplianceCare:

Thank you for the review, management will look into this.


Dryer




Review of ApplianceCare

Did a great job, respectful, courteous patient. Explained to me what was wrong and what was needed to fix it. Great person to work with abb by d service my appliances


Sonia




Review of ApplianceCare

Great service


Response from ApplianceCare:

Thanks!


Great service!




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Ezequiel Vega Rating




Review of ApplianceCare

Ezequiel stopped by my home and took care of my issue. He listened to my concern and gave me the answers i needed. Thank you for your help. Excellent technician.


Response from ApplianceCare:

Thank you for the review, we love hearing from our customers.


Great Service




Review of ApplianceCare

Good job very satisfied


Response from ApplianceCare:

Thanks.


Wiley




Review of ApplianceCare

This was a warranty service and it was really handled well.


Response from ApplianceCare:

Thank you for your review!


Awesome service!




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Greg




Review of ApplianceCare

Not good


Response from ApplianceCare:

Thank you for the review, I will have our tech manager look into this.


Good service




Review of ApplianceCare

As promised, repaired


Response from ApplianceCare:

Thank you!


Great service




Review of ApplianceCare

Great customer service. The technician was friendly and knowledgeable. The keep you well informed on when the technician will arrive.


Response from ApplianceCare:

Thank you for the review!


Great Service




Review of ApplianceCare

Tommy very professional and explained everything.


Response from ApplianceCare:

Thank you for the review!


good service




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Great Service!!!




Review of ApplianceCare

Shawn was very professional. He did a great job fixing our washer and dryer.


Response from ApplianceCare:

Thank you!


Great customer and labor service




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Great Service




Review of ApplianceCare

Appliance care was hired by Best Buy to fix our washer. They were early to the appointment, fast, and friendly.


Response from ApplianceCare:

Thank you for the review!


washing machine repair




Review of ApplianceCare

Colton was on time, friendly and knowledgable. Could not ask for a better experience. Thank you so much!


Response from ApplianceCare:

Thank you for the review!


Texas Tina




Review of ApplianceCare

Jay let me know when he was arriving. Gave a courtesy call on timing and was prompt. Was very nice and took care of the issue. Very pleased with service!


Response from ApplianceCare:

Thank you for the review!


MWood




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Great Customer Service




Review of ApplianceCare

They looked at my under warranty refrigerator, determined the needed parts and repaired in a timely manner. I would reuse them again


Response from ApplianceCare:

Thank you for the review!


Great




Review of ApplianceCare

Got the job done quick and was very polite


Response from ApplianceCare:

Thank you!


Melissa




Review of ApplianceCare


Response from ApplianceCare:

Thank you for the review


Very prompt, courteous and knowledge technician.




Review of ApplianceCare


Response from ApplianceCare:

Thank you for the review!


Awesome service




Review of ApplianceCare

He was very knowledgeable and kind and friendly


Response from ApplianceCare:

Thank you!


Warranty repair




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Great service




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Fast and affordable




Review of ApplianceCare

Jim was very professional. He quickly diagnosed the problem with our refrigerator and gave us options for the repair.


Response from ApplianceCare:

Thank you for the review.


Ben




Review of ApplianceCare

Knowledgeable, professional, & honest


Response from ApplianceCare:

Thank you!


Great Service




Review of ApplianceCare

I was contacted 10 minutes prior to arrival which was great and unexpected. The service was quick and all questions were answered and all problems resolved.


Response from ApplianceCare:

Thank you for the review!


Great service




Review of ApplianceCare

Doug has always been knowledgeable, professional. Thank you!


Response from ApplianceCare:

Thank you for the review.


Ikea microwave repair




Review of ApplianceCare

Even though it took 2 month for them to get the replacement parts (they blamed Ikea), I would have given them 5 stars if the 1st technician that came out would have ordered all the necessary parts. The 2nd technician made up for it in knowledge, being courteous and for his speedy repair.


Response from ApplianceCare:

Thank you for this review. We apologize for the mix up on our part for the tech coming back without all the parts, we try our hardest to have everything taken care of in one trip.


Quick and easy




Review of ApplianceCare

Extremely easy and quick. Happy with the work and summary given


Response from ApplianceCare:

Thank you for the review!


Very Good service & efficient !!




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Great Service




Review of ApplianceCare

Richard was very professional and took care of our microwave issue.


Response from ApplianceCare:

Thank you!


Jim was friendly and polite and also on time but he seemed to have aproblem with the handle for the door on the dishwasher. We have used it since he l




Review of ApplianceCare


Response from ApplianceCare:

Thank you for the review.


Great Service! Amazing Knowledge




Review of ApplianceCare

Doug is an amazing service technician. He is very knowledgeable regarding my Kitchen Aid fridge. Highly recommend!!


Response from ApplianceCare:

Thank you for the review, we love hearing back from customers.


Welcome




Review of ApplianceCare

Great service. I wish I had called 3 months ago and had it taken care of then.


Response from ApplianceCare:

Thank you for the review.


Great service!! Micheal was great and fixed the problem with excellent care and was very kind!!




Review of ApplianceCare

The service was fast and easy to schedule! Also good customer service and technicians!!! Micheal was great and awesome at what he does!!!


Response from ApplianceCare:

Thank you for the review, we love hearing back from customers!


In am very happy with his work it was great




Review of ApplianceCare

None


Response from ApplianceCare:

Thank you!


Excellent Service




Review of ApplianceCare

Very efficient and courteous service. The service was covered by warranty.


Response from ApplianceCare:

Thank you for the review!


kitchenaid refrigerator repair




Review of ApplianceCare

Shawn demonstrated his thorough knowledge and capabilities to ascertain the functional issues with our fridge.


Response from ApplianceCare:

Thank you!


Great service




Review of ApplianceCare

He did an excellent job. Very respectful.


Response from ApplianceCare:

Thank you!


Great Service




Review of ApplianceCare

Jesus was very professional and timely with repairing the dishwasher.


Response from ApplianceCare:

Thank you for the review.


Mrlee




Review of ApplianceCare

Great


Response from ApplianceCare:

Thank you!


Great service




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Best customer service ever




Review of ApplianceCare


Response from ApplianceCare:

Thank you for the review!


Great Service




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Great service




Review of ApplianceCare

Mike has always been very nice and very helpful


Response from ApplianceCare:

Thank you for the review!


Great Service




Review of ApplianceCare


Response from ApplianceCare:

Thank you


great service




Review of ApplianceCare


Response from ApplianceCare:

Thanks


Service was prompt, fast, efficient




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Satisfied customer




Review of ApplianceCare

Colton did an excellent job. Very quick, knowledgeable, and courteous. Good job Colton. Much thanks.


Response from ApplianceCare:

Thank you so for the review!


Help resolving the issue and explaining to my mommy what see need to know.




Review of ApplianceCare


Response from ApplianceCare:

Thank you for the review.


Suberb Service




Review of ApplianceCare

Jim Garcia is the consummate professional. Exceeded all my expectations!


Response from ApplianceCare:

Glad to hear that, thank you for the review.


Great Service




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Scaredy-cat




Review of ApplianceCare


Response from ApplianceCare:

Thanks for the review.


Great service!




Review of ApplianceCare

Wonderful job!


Response from ApplianceCare:

Thank you!


Great service




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Great service




Review of ApplianceCare

Tommy is a great technician.. competent, knowledgeable, patient and kind.


Response from ApplianceCare:

Thank you for the review.


Great service




Review of ApplianceCare

Adam is great. He’s been to my house 3 times now. Always on time has a great attitude very knowledgeable. A pleasure to have in my home. I highly recommend him!


Response from ApplianceCare:

Thank you for the review, we love hearing back from our customers.


Excellent Service




Review of ApplianceCare

They emailed with information of tech before appointment so Ill know who was coming,. Tech call on appt date to let me know he was on his way. The tech was very professional and polite. My dryer works better than when purchase as tech replace defective part that make awful sound I believe this Co to be reliable, honest I will recommend without hesitation


Response from ApplianceCare:

Thank you for the review, we love hearing back from customers!


Great service!




Review of ApplianceCare

Tommy B. was diligent to research the error when wrong part was sent. He was knowledgeable about what was required. Very courteous and congenial throughout all three visits to my home.


Response from ApplianceCare:

Thank you for the review!


Carmen




Review of ApplianceCare

Michael was so professional and efficient. He completed the repair expeditiously. He’s the best technician y’all have!!!!


Response from ApplianceCare:

Thank you!


Washer estimate




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


GREAT SERVICE




Review of ApplianceCare

MICHAEL DID A GREAT JOB....CALLING AHEAD HE WOULD BE EARLY.....GREAT! FIGURED OUT REAL QUICK WHAT THE PROBLEM WAS AND TOOK CARE OF IT IN NO TIME. THANKS, MARY ANN


Response from ApplianceCare:

Thank you for the review!


Friendly people, slow on parts




Review of ApplianceCare

Glad everything was fixed and covered under warranty. The service people were very friendly and helpful and the process was easy. Somewhat disappointed it took so long to get the part in and repair especially since this is a known issue for your products... I did not enjoy purchasing disposable products and having to wash my dishes for a month.


Response from ApplianceCare:

thank you for your review, I understand the frustration. As soon as our technicians diagnose the issue and we know what is needed we go through the proper channels to get parts.


Great job




Review of ApplianceCare

Tech was great. Talked me through all the work and expected results.


Response from ApplianceCare:

Thank you for the review.


Brian




Review of ApplianceCare

Good job


Response from ApplianceCare:

Thanks


Maytag Dishwasher




Review of ApplianceCare

Richard is the epitome of professionalism and courtesy. He took immediate action to install the part and ensure that the dishwasher was full operational. He instilled confidence as this was a new Maytag Dishwasher purchased in July and finally repaired by such a knowledgeable and amicable person.


Response from ApplianceCare:

Thank you for the review! We love hearing back from our customers.


Linda




Review of ApplianceCare

Incomplete job first and second effort. So far, third effort to repair is holding. Very expensive!


great service; great communication




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Good Service




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


excellent service




Review of ApplianceCare

Tech was very professional n knowledgeable answered all of my concerns


Response from ApplianceCare:

Thank you for the review!


Great service




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Refrigerator Repair




Review of ApplianceCare

Great service, now his appliances


Response from ApplianceCare:

Thank you!


Stove repair




Review of ApplianceCare

The technician John did an excellent job with my stove repair. He analyzed the problem, ordered the correct parts and came back to install the parts. All was done in a prompt, courteous and professional manner.


Response from ApplianceCare:

Thank you for leaving us a review.


Quick Fix




Review of ApplianceCare

Professional


Response from ApplianceCare:

Thank you!


Very good and very professional!




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


thanks




Review of ApplianceCare


Response from ApplianceCare:

Thank you


Great service, well informed




Review of ApplianceCare

Shawn fixed the problem quickly and efficiently. He knew the appliance well and was able to explain what the issue was and the solution. Friendly and courteous, professional.


Response from ApplianceCare:

Thank you for the review!


iemaker




Review of ApplianceCare

Diagnosed well. Delivered new product.


Response from ApplianceCare:

Thank you for the review.


Stand up freezer repair




Review of ApplianceCare

Technician came out and fixed the problem within 5 min. The seal on door was not in place which kept the freezer from completely freezing and kept having condensation water freezer like icicles. Technician was very nice and freezer still under warranty. Only problem was he entered my home without his mask on. He probably forgot. I just kept my distance and disinfected once he left.


Knowledgeable Technician




Review of ApplianceCare

Shawn was very knowledgeable and polite. He knew exactly what was wrong with my freezer and even made additional adjustments that made the fridge doors close better! He went the extra mile!


Shawn W.

Shawn W.

COOKTOP GAS KITCHEN AID KCGC558JSS Made adjustment to low valve stem and the ignition improved but is intermittent. The unit will need a new electrode. The unit is caulked in. I explained to our customer that a disclaimer will need to be signed and that I would prefer if the builder or they cut it out and I would not be able to recall because It is a construction item. Parts ordered.; ordrng 1 W10892422 (ORIFICE) and 1 W11238758 (igntr-surf) and 1 W11344539 (BURNER)

Near Mira Monte, Bulverde, TX 78163
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRF757SDHZ01 Incorrect door was sent. According to Marcone this is the correct door and part number. Please verify. ; ordrng 1 W11436980 (LEFT DOOR STAINLESS)

Near Para Siempre, San Antonio, TX 78259
Jim G.

Jim G.

ICEMAKER (STANDA SCOTSMAN CU1526MA-1A Water pump is not responsive. Collected service fee. ; ordrng 1 12-2919-21 (water pump)

Near Cougar Bend, Bulverde, TX 78163
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MED6230HW0 Replaced HMI reset power 5 times found same issue model and serial not tranferred to new HMI old HMI still works but is damaged by 1st tech who dropped it called tech line spoke to Chris advised him of previous SR number 7728871326 and that connector on ACU was had broken off when previous tech was servicing unit so had to replace ACU 1st before HMI and this is 3rd HMI Chris will send this for ISR for next step in solution for repair. Same SR number; O-emld tckt

Near Ventura Blvd, Selma, TX 78154
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL KRFC604FSS00 "I replaced the water tube and the water pressure regulator valve. I tested unit and the water pressure is now within the proper range to produce ice consistently. Our customer now has a separate issue in which the RC is warming. Temperature at 58 F. FC at 2 F. I found that the damper control was not working and that the RC evaporator is frozen up. Under test 128 in diagnostics I found that the control is version 600. According to Technical Service Pointer W11033419D and W11329116C these problems can happen without version 700 or higher. It also has the old evaporator cover gasket, ice maker, Orion board, dual water valve, filter cap, water filter process. This unit will need the new updated control board W11333076, evaporator cover W10889360, ice maker W10898228, dual water valve W11194380, Orion Board W11131873, filter cap W11189114 and water filter process W11194438. According to the service manual the air baffle that is not operating, comes with

Near Mountain Fall, San Antonio, TX 78258
Jim G.

Jim G.

REFRIGERATOR JENN-AIR JFX2897DRM02 Will return to repair. Did not have proper tool. ; schdld next appmnt for 12/4 FRI !

Near Sage Oaks Trail, Boerne, TX 78006
Richard G.

Richard G.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "40C iceroom fan error, 39C icemaker function error, 81C comp starting failure. Called Samsung techline and spoke with Eric. Says to check wiring harness for inverter board to compressor, if that is ok, then the unit has a bad compressor. Checked out harness. Continuity is all good through the harness. Bad compressor. Spoke to customer about compressor costs. Her husband will get back with us regarding the repair. Setting as ESTIMATE ONLY at this time. Reference # 7004061153; ordrng 1 MKV190CL2B/ASH (COMPRESSOR)"

Near 5th St, Natalia, TX 78059
Jim G.

Jim G.

MICROWAVE OVEN WHIRLPOOL AMV2307PFS3 Control voltage presented with irregularities when attempting to use turntable. Also magnetron work only intermittently. ; ordrng 1 W10754299 (magnetron) and 1 W10849846 (cntrl-elec)

Near Sweet Clover Dr, Spring Branch, TX 78070
Colton B.

Colton B.

WINE CELLAR KITCHEN AID KUWL204ESB "Issue is a dented door panel. Ordering panel and returning. Part is out of stock, not scheduling a return date. Customer closed on house on 11/20/2020.; ordrng 1 W11164089 (drawer-frt)"

Near Bravo, Boerne, TX 78006
Ezequiel V.

Ezequiel V.

RANGE JENNAIR JGRP548WP01 Checked range found bad control board no relay was actuating ordering control board to resolve issue. Collected service call fee. ; ordrng 1 W10888661 (cntrl-elec)

Near Corona Ave, Alamo Heights, TX 78209
Ezequiel V.

Ezequiel V.

MW-HOOD COMBO WHIRLPOOL WMH78019HZ0 Checked microwave found inner door not closing properly with outer door. Can’t select any options when door is closed.door is on order waiting on parts. ; saved tckt

Near Gruma, San Antonio, TX 78214
Colton B.

Colton B.

WINE CELLAR WHIRLPOOL WUW55X24HS01 "Issue is that the temperature in the wine cooler gets too cold. Tested all sensors, they checked within range. Heater circuit had continuity, that checked good. Finding issue to be a faulty PCB board. Ordering and returning. Part is on back order. SC and L are covered by 90 day warranty. Navigate to Pecan bluff to get to house. ; ordrng 1 W11334740 (CONTROL)"

Near Pecan St, Boerne, TX 78006
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Door flap now opening properly, and not dispensing ice that is more than one individual cute. Ordering new icemaker.; ordrng 1 WPW10300024 (icemaker)"

Near Albany Ridge, San Antonio, TX 78250
Tommy B.

Tommy B.

WASHER MAYTAG MHW6630HC2 Unit passes all functions during automatic test cycle and customer has been instructed to monitor the unit to regard for any future issues or concerns.

Near Horse Heath, San Antonio, TX 78254
Ezequiel V.

Ezequiel V.

RANGE WHIRLPOOL WEE745H0FS2 Checked range found knob broken and switch not turning ordering switch and rescheduling knob to resolve issue. ; ordrng 1 W10437092 (switch-inf)

Near Gruma, San Antonio, TX 78214
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Confirmed that there is significant cosmetic damage to the right RC door (picture included). Part ordered.; ordrng 1 W10830055 (gasket-fip) and 1 W11178521 (nameplate) and 1 W11435343 (DOOR RIGHT)

Near Greystone Landing, San Antonio, TX 78259
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Replaced inverter box, and main control. Condenser fan not turning on. Will need condenser motor. Unit compressor came on and is running. Cool air coming through. ; ordrng 1 W11127829 (motor-cond)"

Near Wood Forest, San Antonio, TX 78251
Colton B.

Colton B.

RANGE KITCHEN AID KFED500EWH03 Issue is door scraping on the chassis. Ordering new front frame to resolve issue. Part is on back order. Gate code is 1234.; ordrng 1 WPW10292008 (liner-door) and 1 WPW10308654 (frame-frnt)

Near Cypress Creek Rd, Comfort, TX 78013
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER KITCHENAID KDTE234GPS1 Tested unit found float switch error code. Checked water found no water flow checked found kinked water line from supply. Corrected this tested unit all operations normal. Checked in diagnostics dispenser motor pump and heater unit operating as designed.

Near Carnauba Trail, Converse, TX 78109
Jim G.

Jim G.

OVEN ELECTRIC (D WHIRLPOOL WOS51EC0HS Replaced control. Issue resolved.

Near Bunchberry, San Antonio, TX 78260
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS555SIHZ03 Need to order and replace dispenser motor for unit. ; ordrng 1 W11423781 (DOOR ICE )

Near Anarbor Field, San Antonio, TX 78254
Justin  R.

Justin R.

RANGE WHIRLPOOL WFG525S0JS0 Ignitor is turning on but then will turn off. Will need ignitor for unit. F1E0 popped up before I left. Need control psp item. ; ordrng 1 W11317846 (cntrl-elec) and 1 WP9758079 (igntr-oven)

Near Tribute Oaks, San Antonio, TX 78254
Tommy B.

Tommy B.

DISHWASHER WHIRLPOOL WDF520PADM7 Customer stated the issue is the unit is not draining. Also stated they recently got a new garbage disposal. Found issues to be caused by plug not being removed from garbage disposal. Removed plug and unit is functioning normally with no further issues at this time.

Near Dak Ave., San Antonio, TX 78254
Jim G.

Jim G.

ICEMAKER (STANDA KITCHEN AID KUID508ESS Verified issue was a clog to lack of cleaning. I used a wire tie to secure the lines that were clogged. I manually cleared clog but e courage customer to perform regular cleanings.

Near Ancestral Trail, Bulverde, TX 78163
Colton B.

Colton B.

DRYER ROPER RED4516FW Could not make it before they closed. ; schdld next appmnt for 12/2 WED !

Near TX-534 Loop, Kerrville, TX 78028
Richard G.

Richard G.

WASHER WHIRLPOOL WFW5620HW2 Customer complaint is that the unit is shaking so much it is banging against the walls. Checked unit and found one shipping bolt still attached. Removed shipping bolt. Ran unit through automatic test. All good. Tested to complete. Unit is good to go.

Near Blackmore Leap, San Antonio, TX 78245
Shawn W.

Shawn W.

REFRIGERATOR JENN-AIR JFFCC72EHL01 Replaced ice door. Tested unit. Turned ice maker back on when done. Unit is now fully functional.

Near Smithson Ridge, San Antonio, TX 78261
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

FREEZER MAYTAG MZF34X18FW03 Called tech line spoke tp TJ Sr 7729363246 checked wiring checked thermistor checked board all checked good he advised me to just change thermistor out sonce board was changed and could be intermittently shorted thermistor. Advised customer that we will call when part comes in.; ordrng 1 WPW10383615 (thermistor)

Near Magic Oaks, San Antonio, TX 78239
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Checked unit unit operating making ice replaced failed ice bin all operations normal.

Near Windbluff Dr, Windcrest, TX 78239
Richard G.

Richard G.

DRYER MAYTAG MEDC215EW1 Replaced thermal fuse. Tested out unit. Unit is good to go. Customer also requested door handle be replaced. Replaced with truck stock. Tested to complete. Unit is good to go.; used 1 W10861225 (HANDLE) from stock

Near Dewlap Trail, San Antonio, TX 78245
Justin  R.

Justin R.

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 "Unit powered down when trying to run a bake cycle. Calling techline to assist, JK is assisting. SR 7729363743 need to order and replace antenna. Not sending out a signal to connect. 866-333-4591 connection team; ordrng 1 W11248075 (antenna)"

Near Panhandle View, Far West Side, TX 78254
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL ED2KHAXVQ01 Customer stated that the unit stopped cooling on Friday. Unit has very low amp draw and no compressor function. Found issue to be caused by faulty start device. Ordering parts to resolve issue.; saved tckt

Near Cypress Grove Dr, San Antonio, TX 78227
Colton B.

Colton B.

DRYER MAYTAG MEDB835DW4 "Issue is a that sometimes dryer will stop drying and the UI freezes. Found F4E3 airflow error code. Issue believed to be dryer over heating during extended use. Cleaned out vent and verified good venting on the outside vent. Unit testing good, customer will call if issue persists."

Near Parkview Terrace, Boerne, TX 78006
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR SAMSUNG RF23J9011SG Replaced pcb icemaker draintube clips and silicone ice room. Tested found clip on case magnet for ice bucket damaged need otl request for this part to complete.; ordrng 1 DA61-09570A (CASE MAGNET)

Near Sand Cliff Dr, San Antonio, TX 78264
Jim G.

Jim G.

RANGE WHIRLPOOL WFE320M0EW2 Replaced terminal block. Issue resolved.

Near Juniper Cir, Spring Branch, TX 78070
Tommy B.

Tommy B.

RANGE JENN-AIR JES9800CAS02 Replaced glass cooktop. Offered to clean customer declined. Collected service call parts and labor.

Near Croy Heights, San Antonio, TX 78254
Shawn W.

Shawn W.

MW-HOOD COMBO WHIRLPOOL WML55011HB3 "I have discovered that we have a problem with the parts diagram. According to the diagram the light socket should come attached to the base or should come with the light bulb. The diagram also shows a housing that would come with the base that did not come attached. However, under airflow parts, it has a duplicate listing showing the holder for the lamp as well as the base. I’m ordering parts related since the diagram is duplicated and not fully accurate. Our customer is not fully comfortable with signing our cabinet removal disclaimer unless he could help. I explained to him that I cannot have a customer help me with the repair. He would prefer that I have an assistant, then he would be willing to sign the disclaimer and have us repair the unit. Parts ordered.; ordrng 1 W11181133 (housng-lmp)"

Near Mesquite Chase, Selma, TX 78154
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRT348FMES00 "Fridge has been replaced, close job."

Near Ingram Rd, San Antonio, TX 78245
Jim G.

Jim G.

RANGE WHIRLPOOL AER6303MFS2 Replaced main wiring harness. Issue resolved.

Near Sweet Clover Dr, Spring Branch, TX 78070
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRF540CWHB00 "Sealed system request submitted, spoke to Robert on tech line.; saved tckt"

Near Red Oak Turn, Helotes, TX 78023
Richard G.

Richard G.

REFRIGERATOR MAYTAG MFF2558VEW2 "Replaced gaskets, harness, and control board. Tested to complete. Unit is good to go."

Near Libold Dr, Devine, TX 78016
Ezequiel V.

Ezequiel V.

RANGE KITCHENAID KDRS467VSS05 Checked range found knob not properly installed from last visit reinstalled no issues. Unit is working as designed. No issues. With knobs job complete.

Near Mustang Cir, Hollywood Park, TX 78232
Tommy B.

Tommy B.

VENT HOOD WHIRLPOOL WVW7336JS0 Cosmetic damage to control and hood. Ordering parts to resolve issue. ; ordrng 1 W11245985 (switch-pb) and 1 WPW10291572 (dampr-hood)

Near Cantera Ct, San Antonio, TX 78255
Richard G.

Richard G.

DRYER WHIRLPOOL WED4815EW1 "Replaced wheels, belt, and pulley with dryer repair kit. Tested to complete. Unit no longer squeaking. Unit is good to go."

Near W Mulberry Ave, San Antonio, TX 78228
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Found open thermistor on ice maker. Needs new ice maker. Call when part comes in.; saved tckt

Near Pleasanton, TX 78064
Tommy B.

Tommy B.

COOKTOP GAS KITCHENAID KCGS550ESS01 Part arrived identical to the top in customers home. Discussed this with customer and will order new cooktop as customer states the riding on top should be darker; ordrng 1 W10722084 (cooktop)

Near Heathcot, Boerne, TX 78015
Ezequiel V.

Ezequiel V.

WASHER AMANA NTW4516FW2 Checked washer found bad suspension will order suspension to resolve issue. Collected service call fee..; ordrng 1 W10821951 (suspension)

Near S Mc Connell Rd, Atascosa, TX 78002
Colton B.

Colton B.

REFRIGERATOR LG LRFDS3006S/00 Issue is that the dispenser will constantly dispense water unless the UI is locked. Replaced dispenser switch to resolve issue. Unit testing good.

Near Guadalupe Bend, Boerne, TX 78006
Colton B.

Colton B.

REFRIGERATOR MAYTAG MFI2568AEW "Issue is no ice dispensing. Ice bin is frozen in compartment so I could not take it out to diagnose. Because a new bin is on back order, neither I or the customer wanted to break it. Customer is going to get another refrigerator to defrost this one. Will call us back if it still will not dispense once defrosted. Collected SC fee."

Near Sister Creek, Comfort, TX 78013
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWB835DW3 Checked washer found no sparks when plugging in found error codes F6E2 f6e3 ordering harness due to reading open. Also ordering lid lock due to lid locking but not unlocking. ; ordrng 1 W10771770 (harns-wire) and 1 W10787878 (latch)

Near Luckey Square, San Antonio, TX 78252
Tommy B.

Tommy B.

DRYER AMANA NED4655EW1 Customer stated that service was already performed on call ahead.

Near Mill Stream St, San Antonio, TX 78238
Justin  R.

Justin R.

MICROWAVE OVEN JENN-AIR JMW2330WS00 "Turntable motor is going out, turns for a while then will stop. Will make noises throughout unit. Quoted for 443.71. Collected 175.00 for service call. ; ordrng 1 W10911403 (motor-turn)"

Near Canyon Bay, San Antonio, TX 78253
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRS311SDHM05 Replaced module. Unit now lights up in freezer and is functioning as designed.

Near Huebner Rd, San Antonio, TX 78258
Justin  R.

Justin R.

WASHER WHIRLPOOL WTW8500DC5 "F0E4, changing out valve due to code. Flow is not correct coming off of valve. Ran calibration and diagnostics after replacing water valve. Unit is good to go."

Near Haviland Ct, San Antonio, TX 78251
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER LG DLE110W Found front levelers were higher than rear levelers causing poor contact with moisture sensor. Corrected this retested found timer counting down with correct dryness levels. All operations normal referred customer to dryer vent cleaning service.

Near Shady Creek, Windcrest, TX 78239
Ezequiel V.

Ezequiel V.

DRYER SAMSUNG DV42H5000EW/A3 "Replaced 3 shafts and 4 rollers, pulley and belt tested dryer no issues. Unit is working as designed. Collected remaining balance job complete."

Near Nine Iron Way, San Antonio, TX 78221
Tommy B.

Tommy B.

RANGE WHIRLPOOL WFG505M0BS3 Swapped out oven door glass and badge to resolve door breaking issues. Unit has no further issues at this time.

Near John Adams Dr, San Antonio, TX 78228
Richard G.

Richard G.

WASHER MAYTAG MVWC400XW Called customer and left voicemail. No answer at door. Left magnet. Waited. No show.

Near Kardla Forest, San Antonio, TX 78251
Ezequiel V.

Ezequiel V.

RANGE SAMSUNG NX58H5600SS/AA Replaced knobs on range due to knob broken on the inside no issues after replacement

Near Trade St, Pleasanton, TX 78064
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFC150M0EB4 Removed rear replaced LF and RR switches tested all operations normal.

Near Jasmine Rdg, San Antonio, TX 78218
Jim G.

Jim G.

ICEMAKER (STANDA SCOTSMAN CU50PA-13 Customer reach out when returning from vacation to see if repair took.

Near Falling Brook, San Antonio, TX 78258
Jim G.

Jim G.

RANGE SAMSUNG NE59M4320SS Replaced regulator. Issue resolved.

Near Sierra Ridge, Canyon Lake, TX 78133
Richard G.

Richard G.

DISHWASHER MAYTAG MDB9979SKZ0 Replaced drain pump. Tested to complete. Unit is good to go.

Near Timber Gale St, San Antonio, TX 78250
Justin  R.

Justin R.

VENT HOOD WHIRLPOOL UXT5230BDS1 "Replaced fan, found motor screws loose holding into place."

Near Kallison Arbor, San Antonio, TX 78254
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Replaced freezer thermistor, tested to complete."

Near Texas Bend, San Antonio, TX 78253
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Replaced evap motor and thawed unit. Tested to complete. Unit is good to go. Collected labor and parts cost.

Near Silent Forest Dr, San Antonio, TX 78250
Colton B.

Colton B.

REFRIGERATOR KITCHENAID KRFF707ESS01 Issue was a frosted up evaporator. Defrosted evaporator and replaced wire harness again. Ensured that the defrost sensor was clipped on tight and in the correct position. Collected SC. Part is covered under 1 year warranty and there is a S code for labor (S16360). Unit tested good.

Near Westridge Cir, Kerrville, TX 78028
Richard G.

Richard G.

REFRIGERATOR KITCHEN AID KRSC703HPS00 Replaced thermistor and fan scroll. Thawed out ice. Tested to complete. Unit is good to go.

Near Coyote Run, San Antonio, TX 78254
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 Replaced evap harness. Thawed out unit. Tested to complete. Unit is good to go.

Near Bluewater Cove, San Antonio, TX 78254
Ezequiel V.

Ezequiel V.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Called customer, customer stated unit is working properly after flipping breaker, dishwasher working as designed. Job complete."

Near Claudette St, San Antonio, TX 78252
Jim G.

Jim G.

RANGE SAMSUNG NE59M4320SS Replaced regulator. Issue resolved.

Near Sierra Ridge, Canyon Lake, TX 78133
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRF757SDHZ Customer stated that there are lights out in the fridge and in the freezer section. Light already ordered by prescreen.; saved tckt

Near Welsh Valley, San Antonio, TX 78254
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRFC300ESS01 "Spoke to AE closing documents were provided she has them. Unit under 1 year old, Tested temperatures these were good found deli drawer came off track reinstalled drawer tested icemaker found bailer arm not all the way installed to ice maker. Installed bailer arm cycled ice maker tested all operations normal."

Near Tallow Way, Converse, TX 78109
Richard G.

Richard G.

RANGE WHIRLPOOL WFG320M0BS3 Replaced gas valve. Preheated oven to 350 degrees. Tested to complete. Unit is good to go.

Near Encore Oaks, San Antonio, TX 78252
Richard G.

Richard G.

RANGE WHIRLPOOL WGG745S0FS02 Customer complaint is that the lower oven is not heating past a certain temperature. Will need igniter for repair. Igniter received is for upper oven.; ordrng 1 WP7432P143 (BAKE IGNITER)

Near Co Rd 6610, Devine, TX 78016
Justin  R.

Justin R.

WASHER MAYTAG MVWB835DW4 "210-288-9339 husband number. F5E2, F9E2 and F2E1 stored in unit. Ran through diagnostics, unit drained out fine. Lid lock working just fine, ran calibration. Found water valve with a small leak, replaced and tested to complete."

Near Co Rd 5739, Castroville, TX 78009
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Checked evaporator and found no frost pattern. Checked unit for leaks, found a leak in the evaporator. Called Carla to discuss cost of having a sealed system technician come out for the repair. She will run the amount by the owner, but doesn’t think they will be repairing the unit. Setting as estimate only.; ordrng 1 W10836706 (evaporator)"

Near W Hondo Ave, Devine, TX 78016
Richard G.

Richard G.

DRYER MAYTAG MEDC465HW0 "Customer complaint is that the unit will not run. Light is on inside, and unit hums when the push to start is pressed but will not run. Customer says they can start the dryer if they hold the start button and manually turn the dryer. Found issue to be with the drive motor. Notes state already ordered.; O-emld tckt"

Near Co Rd 7711, Natalia, TX 78059
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Replaced drain tube. Unit is now draining properly. Tested to complete Unit is good to go.

Near Wisdom Rd, Lytle, TX 78052
Colton B.

Colton B.

DRYER MAYTAG MED7000AG0 "Issue is another blown thermal fuse. Called techline and spoke to JK who suggested replacing the control. Quoted customer for new control, part is on back order. Customer is going to look at getting a new dryer and would like the thermal fuses to be replaced to give it time to come in. Ordering a thermal fuse and returning.; ordrng 1 WP3392519 (thermal fuse)"

Near Terra Mont Way, San Antonio, TX 78255
Richard G.

Richard G.

REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Replaced inverter board. Powered on unit and reset codes. Unit started cooling. Tested to complete. Unit is good to go. Collected parts and labor.

Near 5th St, Natalia, TX 78059
Jim G.

Jim G.

WASHER MAYTAG MVWB865GC0 Lid is damaged at hinge. ; ordrng 1 W11256781 (lid)

Near Spring Morning, San Antonio, TX 78249
Shawn W.

Shawn W.

RANGE KITCHENAID KFDC558JSS00 Our customer has had a common problem with this model in which the user interface will intermittently work and then not work. This usually can be remedied by just repeating the process. It will also usually work all the time through the WiFi using the app. This however should work every time as designed. This unit will be corrected with a new user interface. Part ordered; ordrng 1 W11400494 (CONTROL ELECTRONIC)

Near Aubrey Point, San Antonio, TX 78260
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WTW5000DW1 Checked washer found actuator not shifting from agitate to spin ordering actuator to resolve issue.; ordrng 1 W10597177 (actuator)

Near W Harding Blvd, San Antonio, TX 78221
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWB835DW5 Checked washer found washer shutting off during cycle ordering control board to resolve issue.; ordrng 1 W11266623 (CONTROL BOARD)

Near Garnett, San Antonio, TX 78221
Justin  R.

Justin R.

WASHER MAYTAG 0 Double ticket please close.

Near Co Rd 5739, Castroville, TX 78009
Douglas H.

Douglas H.

OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS01 Unit console blacked out and couldn’t be reset. In the process of getting model number had to remove console. Upon reinstalling panel found that temporarily fixed the issue. Ordering console to fully resolve the issue. Unit is under warranty. ; ordrng 1 W11428583 (CONSOLE)

Near Pond Gate, Boerne, TX 78015
Shawn W.

Shawn W.

OVEN ELECTRIC (D JENNAIR JJW2330WS01 "I removed the unit from the cabinet, replaced the blower. I tested the new blower from the control board under component activation in diagnostics mode. Both the low speed and high speed fan were reading 120 VAC under load now. I cleared the record of error codes, shit down unit for 30 seconds and double checked for. Return of the F8 E0 error code. It did not return. I preheated the unit to 350 degrees F. It reached temperature with no errors. I went back into diagnostics to double check for any errors. No errors were found. This blower fan and unit are now operating as designed."

Near Baneberry, San Antonio, TX 78260
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRS325SDHB05 Replaced diffuser on refrigerator due to not closing. After replacement good movement of diffuser open and closing when changing temperatures. Job complete.

Near Pleasanton, TX 78064
Tommy B.

Tommy B.

COOKTOP GAS WHIRLPOOL WCG55US0HS Customer complaint is regarding the ignition of unit. Right rear burner needs a new electrode. Ordering parts to resolve issue.; ordrng 1 W11220380 (igntr-surf)

Near Kallison Arbor, San Antonio, TX 78254
Justin  R.

Justin R.

WASHER MAYTAG MHW7100DW0 "Replaced valve, pressure switch. Also cleaned out dirty drain trap. Unit passed diagnostics."

Near Bertetti Dr, San Antonio, TX 78227
Richard G.

Richard G.

RANGE AMANA AER6303MFS2 Replaced drawer and panel. Tested to complete. Unit is good to go.

Near Freedom Hills, San Antonio, TX 78242
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced emitter and receiver on refrigerator due to ice maker not making a full bin. After replacement tested unit no issues job complete.

Near E Lullwood Ave, San Antonio, TX 78212
Douglas H.

Douglas H.

RANGE WHIRLPOOL WOD77EC0HS01 "Customer stated panel blacked out and would reset. Managed to get unit functional. Unit needs new console. Part is psp. Quoted 925.78 for all costs (Sc,P&L plus tax) customer stated this repair was supposed to be paid by the builder, advised didn’t receive a dispatch for 3rd party billing and could proceed as such. Customer contacted builder while in home and builder stated likely a miscommunication from Whirlpool but called back and stated they will call in to pay the cost directly within the hour. Ordering console to resolve the issue. ; ordrng 1 W11428578 (CONSOLE)"

Near Pfeiffers Gate, , TX 78015
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "I arrived with the refrigerator door that needs to be replaced to solve the intermittent shorting of the wire affecting the ice maker. Our customer showed and informed me that Whirlpool had delivered another door directly to the house. I told her I would call our office to get this resolved. She informed me that she was going to keep the extra door. I explained to her that she could only receive 1 door. She asked me “what if I did not tell you about this.” I explained to her that Whirlpool would figure it out eventually and come back to us. She said she was going to contact Whirlpool. I decided because of the ethics involved and the tense environment in the home that I would not complete the repair today until this can be resolved with Whirlpool. I gathered my tools and exited the home. Our customer asked if I was leaving and I told her “yes, it is an ethics situation.” She agreed with me that it was an ethics situation. I contacted Whirlpool Part

Near Catalan Cliff, San Antonio, TX 78261
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Replaced filter head, water pressure is a little better. Customer said it’s fine, only other thing we can do if add pressure regulator."

Near Canton Field, San Antonio, TX 78245
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRV996FDEE00 "Issue was hat the defrost heater was not getting proper voltage. Control now sending 120v to heater, but never seemed like heater came on. Talked to AE who said I could order a new evaporator motor with harness as I believe a thermal fuse is bad in the heater circuit. Scheduling for next Wednesday. ; ordrng 1 W11109595 (motor-evap)"

Near Royal Valance, Fair Oaks Ranch, TX 78015
Richard G.

Richard G.

WASHER MAYTAG MVWC400XW "Customer complaint is that they smelled a burning smell coming from the liquid chlorine bleach dispenser area. Checked bottom of unit and found no evidence of anything that had burned. Entered diagnostics and found error codes F7E6 motor fault. Ran unit through automatic test. All steps passed, but spin was slow. Unit is safe to operate, but will need motor replaced. Customer will look into replacing the unit. Called Whirlpool safety to document. Spoke with Janette."

Near Kardla Forest, San Antonio, TX 78251
Douglas H.

Douglas H.

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS02 Unit console not functioning properly. Saw the unit light button not turning lights on. Ordering console to resolve all issues customer stated with unit. Part on b/o; ordrng 1 W11297709 (CONSOLE)

Near Cimarron Lake, , TX 78015
Douglas H.

Douglas H.

REFRIGERATOR SAMSUNG RF23HCEDTSR/AA Last trip found faulty ice maker fan. Had to replace auger assembly to resolve the issue. Unit testing good now. No further issues at this point. Collected part cost. Per AE no Sc or labor on this job.

Near Fair Oaks Pkwy, Boerne, TX 78015
Douglas H.

Douglas H.

OVEN ELECTRIC (S KITCHENAID KEBS209BSS01 Unit had no power and lower door locked after self clean. Found safety thermal fuse blown. Replaced thermal fuse to resolve the issue. Unit testing good now. No further issues at this point. ; ordrng 1 W10545291 (FUSE)

Near Stormy Ridge, San Antonio, TX 78255
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Unit leaking from ice maker, not making ice, also found what appeared to be a clogged drain line in rc compartment, also found that the ice/water dispenser will dispense with the door open. When checking drain line did find that the drain exstinon clear but when trying to clear internal drain line couldn’t clear it, appears as the drain line is collapsed. Calling techline due to reoccurring issues. Spoke with Bryan, explained the situation. He stated drain issue trumps. Had me run test 16 to check door switch status. Stated unit is un repairable oow suggested to have the customer contact the extended warranty company about it with SR 7729336474No further issues at this point."

Near Setterfeld Cir, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Customer stated unit not making ice. Found e2 error motor lost home position attempted to force harvest and could not get ice maker to function. Quoted 424.78 for all costs (Sc, P&L plus). Customer declined repair at this point due to cost of repair. Advised customer that Sc warranty for 90 days if they change their mind. Collected Sc. No further issues at this point."

Near Resort View, San Antonio, TX 78255
Colton B.

Colton B.

RANGE KITCHENAID KDRS483VSS04 "Ordered wrong part. Re ordering the correct part and scheduling for next Wednesday. No record of Whirlpool covering repair, quoting customer for all costs. Ordering and returning.; ordrng 1 WP9761958 (block-term)"

Near Chama Dr, Boerne, TX 78006
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHEN AID KRFC300ESS01 Checked refrigerator found no water coming into ice maker checked water dispenser but no water there either found water inlet hose pinched undid kink refrigerator getting water now and working as designed good harvest good water flow. Job complete.

Near E Olmos Dr, San Antonio, TX 78212
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRS950SIAM00 Issue is a no cool refrigerator. Customer just moved unit to garage. Finding issue to be a loose connection on the start device connector. Pushed connector in all the way and compressor came right on. Told customer to check cooling in 24 hours and let us know if it’s not better.

Near Sidewinder, Boerne, TX 78006
Jim G.

Jim G.

RANGE JENN-AIR JGRP536WP02 Verified ignition issues. Unit will continue to click (spark) while a single burner is engaged. Ordering spark module. ; ordrng 1 WPW10475147 (module-spk)

Near Hunters Ledge, San Antonio, TX 78230
Tommy B.

Tommy B.

RANGE WHIRLPOOL WFC150M0JB0 Swapped out wiring harness with new parts to resolve heating issue. Unit tested good with no further issues at this time.

Near Spring Front Dr, San Antonio, TX 78249
Douglas H.

Douglas H.

RANGE KITCHEN AID KOSE500ESS02 "Oven turned off again after service yesterday. Per a conversation with techline, pulled unit checked plug on unit side for loose connections, none found. Checked outlet as well appears to be either a loose connection or bad outlet on home side. Recommended to contact an electrician to resolve that issue. No further issues at this point."

Near Socorro Falls, Helotes, TX 78023
Colton B.

Colton B.

REFRIGERATOR KENMORE n/a Issue was no ice production. Finding issue to be a faulty valve. Customer also would like us to replace the filter. Unit also not dispensing. Quoted customer 243.45 + tax.; ordrng 1 6600JB3001C (SWITCHES ) and 1 ADQ73613408 (FILTER) and 1 MJX62831301 (VALVE)

Near Big Rock Ranch Rd, Fredericksburg, TX 78624
Jim G.

Jim G.

OVEN ELECTRIC (D JENN-AIR JJW2827DS03 Replaced console. Issue resolved.

Near Fawn Mist Ln, San Antonio, TX 78248
Jim G.

Jim G.

DISHWASHER JENN-AIR JDTSS244GS0 Verified a clog in the existing drain tube. Cleared drain. Used wire tie to correct angle of drain to prevent further clogs. ; used 1 WP8567668 (WIRE TIE) from stock

Near Gladiator Ln, San Antonio, TX 78260
Shawn W.

Shawn W.

OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS00 "Our customer is experiencing problems with the unit not turning off as well as the light intermittently not working. There were no error codes. When running component activation for bake, the unit exited diagnostics in about 1 minute. This unit will need a new control board as well as a new console. Extra part needed ordered. ; ordrng 1 W11261167 (cntrl-elec)"

Near Makayla Cross, San Antonio, TX 78259
Colton B.

Colton B.

REFRIGERATOR KITCHEN AID KRFC302ESS Customer stated that ice maker was now working. Will call back if it stops again.

Near E Distant View Dr, Fredericksburg, TX 78624
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRF990SLAM02 Customer stated the issue is the unit is freezing in the bottom of the freezer. Found frost on evaporator cover. Unit needs a new evaporator wiring harness for temperature sensors. Part quoted 170.91 and 97.45 for labor. Customer declines payment for service call.; rqstng P&A on 1 WPW10514110 (motor evaporator)

Near Mary Carolyn St, San Antonio, TX 78240
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW8800YC1 Sr Tabitha she said unit was purchased in July 2020 just need closing docs 7729247094 spoke to AE said she has closing docs and unit is under warranty. Complaint is customer getting UL code for unbalanced load went over soap usage and loading procedures. Tested all valves and pumps working put unit in high speed spin checked level found vibration when unit in spin unit is level checked found unbalanced drive shaft. Cant remove washplate due to corrosion ordered new tub with drive shaft and bearing as well basket . Need new wash plate since will need hammer to break wash plate out to access shaft.; ordrng 1 W10381077 (tub-outer) and 1 W10549509 (basket) and 1 WPW10380698 (washplate)

Near Tallow Way, Converse, TX 78109
Shawn W.

Shawn W.

WASHER MAYTAG MVWX655DW1 "The unit has a clacking sound during spin on occasion. From our customers video it sounds like something down in the agitator. I tried to get the agitator out but it was stuck. Ran diagnostics and received no error codes. Ran automatic test mode and all loads functioned as designed. I Manual test mode I was able to replicate the sound after filling up the tub with hot water to both help loosen up the sediment in the agitator as well as check the agitate with more water the. Automatic test mode. When draining the sound surfaced. I removed the drain pump to clear the water with my wet vacuum and clean the lines. I. He led the drain pump and it is producing 20 ohms of resistance. This is within specifications and it is functioning g as designed. After reassembly I filled the unit up with hot water, ran both the heavy and gentle agitation and drained the unit. The sound went away. To be sure I used the biking water technique to try and get the impeller off. Once

Near Treemont Park, San Antonio, TX 78261
Justin  R.

Justin R.

RANGE WHIRLPOOL WFE505W0JZ0 Terminal block is damaged and so is main wire harness. Need control and wire harness. Main harness is PSP item. ; ordrng 1 W11416047 (MAIN HARNESS )

Near General Bragg St, San Antonio, TX 78245
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRT108FZDM05 "Replaced freezer door on refrigerator after replacement good seal, no issues with refrigerator. Refrigerator working as designed.job complete."

Near Blanco Rd, San Antonio, TX 78216
Justin  R.

Justin R.

MW-HOOD COMBO AMANA AMV2307PFS4 "Has damage on frame, base and wraper cab for unit. Both are psp items. Back frame has damage and is not replaceable. ; ordrng 1 W10245196 (base) and 1 W11207441 (wraper-cab)"

Near Gazelle Cliff, San Antonio, TX 78245
Jim G.

Jim G.

DRYER MAYTAG MED6230HW0 Used wire tie to secure harness. Verified that the control needed a reset. Issue resolved. ; used 1 WP8567668 (WIRE TIE) from stock

Near Poppy Cir, San Antonio, TX 78260
Tommy B.

Tommy B.

WASHER MAYTAG MVWB835DW2 Customer stated that the lid needs to be replaced. The lid is damaged on the left rear hinge. Collected service hall. ; ordrng 1 W11259006 (lid)

Near Cairo Dr, San Antonio, TX 78229
Justin  R.

Justin R.

WASHER MAYTAG MVWC565FW2 "Drain pump was not causing the issue, harness going to drain pump was damaged and not connected causing the short, was able to cut and splice cables to get unit running. Harness is psp item, customer might have better chance at getting part before us. ; ordrng 1 W11255099 (LOWER WIRE HARNESS )"

Near Leander, San Antonio, TX 78251
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Customer stated no service needed for fridge. Icemaker began producing again.

Near Cairo Dr, San Antonio, TX 78229