Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1333 customer reviews

Map of San Antonio, TX

Good service. Just hope it wasn’t my water pump




Review of ApplianceCare


Map of San Antonio, TX

Great service!!!




Review of ApplianceCare


Map of San Antonio, TX

Great service very knowledgeable and pleasant




Review of ApplianceCare

He was knowledgeable and helpful. I couldn’t have asked for a better technician.


Map of Boerne, TX

Joyce




Review of ApplianceCare

Wonderful service, this guy is very efficient and knowledgeable.


Map of Victoria, TX

Great service




Review of ApplianceCare


Map of San Antonio, TX

Stove burner replacement




Review of ApplianceCare

Great job. Very Knowledgeable


Map of San Antonio, TX

Great Customer Service




Review of ApplianceCare

Shawn always showed up on time, was very courteous and was able to assess the problem with our Whirlpool washer and order the parts, then returned in a timely manner for the repair. I would use this company again and give them a 5 star recommendation.


Map of San Antonio, TX

Great Service!




Review of ApplianceCare

Richard is the definition of professionalism. He explained everything he was doing. The part he replaced did not ultimately solve the problem, but it was no fault of his. He work very efficiently, cleaned up and always respected our house. Thanks Richard for giving an A+ effort although the refrigerator won this round.


Map of Spring Branch, TX

Great service




Review of ApplianceCare

Great service. Very friendly and knowledgeable!


Map of Victoria, TX

Efficient




Review of ApplianceCare


Refrigerator Repair




Review of ApplianceCare

Shawn arrived on time and did a great job of repairing our refrigerator


Great service




Review of ApplianceCare

Showed up on time was very courteous and efficient and did a great job with the repair.


Great service




Review of ApplianceCare


Great Service!




Review of ApplianceCare


Helpful, Pleasant & Determined to Make It Right




Review of ApplianceCare

Although it took a while to get the proper parts and solution, we always had confidence in his reliability and in the care he took.


Gwen




Review of ApplianceCare

The technician was VERY professional, wore a mask, kept his working place clean, and explained all of the repairs that were need very nicely! Great job!


Great Service!




Review of ApplianceCare

The technician was detailed oriented and very professional.


Good quick service




Review of ApplianceCare

All went well


Good service. Very informed




Review of ApplianceCare


Robert




Review of ApplianceCare

Improvement needed!


Response from ApplianceCare:

Thank you for the review, we will look into this.


A Very Pleasant and Honest Service Call




Review of ApplianceCare

This is the first time ever that I used Appliance Care. I had to use their service because they are contracted service providers of Kitchen Aid; and trained and certified technicians by Kitchen Aid for the Corpus Christi area. After I contacted Kitchen Aid and made a service appointment, I was almost immediately contacted by Appliance Care via email to confirm all the details of the appointment including a picture of the technician who would coming out to service my dishwasher. I really liked the fact that the company was very mindful of my safety and security and wanted me to know ahead of time the identity of the service tech. who would be coming out. My appointment was scheduled for 11:00 AM; however, the tech. arrived around 10:30 AM. But he was very respectful of my time and didn't ring the bell early and waited in his truck for the scheduled time. I happened to notice his truck parked in my front drive way so I I went outside and told him him it was perfectly fine if he started earlier in my home. Actually I was happy he came earlier. However, he did initially apologize for being early and hoped he did not inconvenience me. I invited him inside into the kitchen and explained to him the issues I was experiencing. He politely explained to me that I would be charged $105 for the service which I told was reasonable for him coming out to investigate, and I had no problem with that. Actually Maytag also told me that when I made the appointment. Then he said the proceed and try to diagnose the problem, and afterward he diagnosed the problem; he would prepare for me a written estimate for parts and labour to fix the problem and would review it with me and wait for my decision to approve and proceed or not. He was very professional and polite, and not pushy. He gave me the sense that he was there to help me by identifying the problem and a solution with a detailed list of expenses so that it would be up to me to determine how I wanted to proceed based on a costs/benefits analysis basis. I really liked how he in addition to showing me physically in detail the specific items that were failing and would need to be replaced. But he went a further step and with his cell phone made a live video showing me where and how it was leaking and so forth. This information only confirmed what I thought to be the problems. Since I have a physical disability and don't have the motor skills and physical strength to repair the dishwasher as I would have done several years ago when I was in better shape; I thanked him for coming out and told him that the cost to repair the machine was not justified, and I would probably be purchasing a new dishwasher. He totally understood and empathetic with the decision I made. He gathered up his tools, equipment, etc. and checked the work area to make sure it was a clean as it was when he arrived. He thanked me for the business, and said to call if I had any further questions or concerns. I then walked him out and back to him truck and he departed.


Response from ApplianceCare:

Thank you so much for sharing your experience with us, we love to hear how service has been. Thank you for using our services.


Great professional service




Review of ApplianceCare

Was on time!! Friendly, and solved the problem. Excellent!


Response from ApplianceCare:

Thank you for your review.


Dan




Review of ApplianceCare

Once I gots through to the sign in system the service and cooperation was great. It was very hard to call using the telephone because of waiting time. Once I was able to make contact using my computer/cell phone the cooperation and communication was very good


Response from ApplianceCare:

Thank you for the review, we will look into this and do our best to improve it.


Still Not Fixed




Review of ApplianceCare

John has been out 3 times to work on the fridge now and the last time completely replaced the ice maker with a new unit (bc that’s what was recommended by him after 2 other fixes didn’t work). Ice maker is still not working and I’ve had to call for another service repair (5th one to schedule in almost 2 months.


Response from ApplianceCare:

we do apologize that the issue hasn't been resolved yet, our technician is doing his best to make sure we get this fixed.


Great Service




Review of ApplianceCare

Michael was very helpful and knowledgeable, also very friendly.


Response from ApplianceCare:

Thank you


Very professional appt.




Review of ApplianceCare

Jeff was very professional. He was courteous and polite. He checked the machine out thoroughly and explained what he was doing and demonstrated “how to” do things. He even protected my wood floor before moving the machine.


Response from ApplianceCare:

Thank you for the review.


Great Service




Review of ApplianceCare

The technician called ahead and arrived on time. He came prepared with what us would need to make the repairs to our oven. My overall experience was a great one fast, prompt, and very courteous customer service!! Keep up the good work.


Response from ApplianceCare:

Thank you for the review, we love hearing from happy customers!


Michael was so nice and professional!! I hope he comes out again when I need repairs!!!




Review of ApplianceCare

Michael was quick to resolve the problem!!


Response from ApplianceCare:

Thank you.


Repair on Whirlpool refrigerator




Review of ApplianceCare

Uriah was very pleasant and professional. He quickly repaired our ice maker, explaining what he was doing. We would not hesitate to use ApplianceCare again if needed


Response from ApplianceCare:

Thank you, we are glad to hear good service.


Great




Review of ApplianceCare

John was excellent, He did a great job fixing the fridge. He was social and didn’t mind me asking questions on how the system worked. Even though he was behind in his schedule due to having to drive from corpus to Victoria he still took the time to complete the job thoroughly. He also didn’t mind taking the time to explain things to me. I noticed on the tracker he had 8-9 stops that day, which doesn’t account for drive time in his schedule. Having worked in delivery for years I have had to work many late nights due to sales over booking and not accounting for drive time on routes. Dependable and courteous workers are hard to come by, take care of them by not spreading them too thin and overbooking by not accounting for drive time. Take care of your employees and they will always take care of the company.


Response from ApplianceCare:

Thank you for the review, always happy to hear satisfied customers.


Great Technician & service




Review of ApplianceCare

Great service. The tech communicated well and fixed our dishwasher quickly.


Response from ApplianceCare:

Thank you.


Chris




Review of ApplianceCare

On time and knowledgeable


Response from ApplianceCare:

Thanks!


Quick response to major annoying problem !




Review of ApplianceCare

Very Impressed with the whole repair system. Great communication with Customer on repair status. Notice with photo of who is coming to do the repair. Excellent knowledge of the technician to diagnose the problem and skills to install needed parts quickly and correctly.


Response from ApplianceCare:

Thank you for the review.


Great Service




Review of ApplianceCare


Response from ApplianceCare:

Thanks


Jesdamex




Review of ApplianceCare

Excellent service


Response from ApplianceCare:

Thank you!


Great service




Review of ApplianceCare

Technician was great and knowledgeable. Technician deserves a raise


Response from ApplianceCare:

Thank you


Great appliance tech-- delay in parts




Review of ApplianceCare

Due to COVID the part needed from Whirlpool kept getting pushed and pushed out for about 2 months. Which was out of the appliance repair company however it was just lengthy.. the tech that fixed the dishwasher is great! Top notch guy and I hope if anything else goes wrong they send him back this way.


Response from ApplianceCare:

Thank you for the review, and we do apologize for the inconvenience of having to wait on those parts.


Diana Lopez-Trejo




Review of ApplianceCare

The wash was washing but not spinning the way it should. But after the visit of the repairman. He could not take off the plate and would have to break it to see what the problem was. I ask how much it would be to maybe fix it and he said Maybe another $300 or more dollars. So I paid 187.00 for the trip to my house and labor and the washer really did not get looked at because of the plate wasn’t able to be taken off. The last thing is that after all that now the washer dosen't do even wash now.


Response from ApplianceCare:

Thanks for the review. We are going to pass the info on to a manager so they can take a deeper look at the situation


Great Service, Long Wait for Parts




Review of ApplianceCare

Great service but they had to wait months for parts for our refrigerator


Response from ApplianceCare:

Thank you for the review, we do apologize for the wait.


Great service




Review of ApplianceCare

🌞


Response from ApplianceCare:

Thank you


Awesome




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Very Happy




Review of ApplianceCare

These people are great and on time and get repairs done quickly. I highly recommend them.


Response from ApplianceCare:

Thank you for the review.


Great service.




Review of ApplianceCare


Response from ApplianceCare:

thank you


Ice makers repair




Review of ApplianceCare

Excellence service


Response from ApplianceCare:

thank you for the review.


Great service.




Review of ApplianceCare


Response from ApplianceCare:

Thank You!


Jennair Refrigerator Repair




Review of ApplianceCare

ApplianceCare was very prompt and fixed our JennAir. They were courteous and professional. Technician was wearing a mask and following all safety procedures. Great job!


Response from ApplianceCare:

Thank you, glad we were able to be of service.


Sandra




Review of ApplianceCare

They did a great job. Was at our home when they said they would be.


Response from ApplianceCare:

Thank you.


Speedy service




Review of ApplianceCare


Response from ApplianceCare:

Thanks.


Super Nice




Review of ApplianceCare

Down to earth and he was super nice.


Response from ApplianceCare:

Thank you for the review.


Quick and Professional




Review of ApplianceCare

Douglas assessed our new Scotsman and was in and out quickly. He was very professional!


Response from ApplianceCare:

Thank you


Great service




Review of ApplianceCare

Very knowledgeable and answered all my guestions


Response from ApplianceCare:

Thank you for the review.


Great service




Review of ApplianceCare


Response from ApplianceCare:

Thanks.


Good job👍🏼




Review of ApplianceCare

Richard was quick & thorough...appreciated his attention to detail.


Thank you, overall a great experience




Review of ApplianceCare

There was a delay “due to Covid” with getting a replacement part, but overall a great experience with no complaints.


Shawn is very knowledgeable, professional and provided awesome service!!Awesome service




Review of ApplianceCare

Very content with Shawn Woodworth


Excellent Service!




Review of ApplianceCare

My service Technician was fantastic! Professional and quick with assessing the issue and fixing the problem! Would definitely recommend and use again! Thanks for your help!


Very pleased with service.




Review of ApplianceCare

Thomas was very polite and professional. I will definitely use your company again for all of my Whirlpool appliances.


Great service muy buen servicio




Review of ApplianceCare

Very professional


excellent service




Review of ApplianceCare

very polite young man and thorough


Citci




Review of ApplianceCare


Great service!!




Review of ApplianceCare

Jesse C was an owesom tech he was here early did a excellent job on my washer.


Finally a company who coul actually repair my Fridge!




Review of ApplianceCare

After 3 other companies,Appliance care actually fixed my Fridge. Christian, came and diagnosed the problem, was professional and friendly and told me exactly what needed tro happen, i.e. order the parts and gave me a return date to fix the issue, then Thomas came and did exactly what Christian said was going to happen! No Leaks, Water Dispenser works all the time now, and I don't have to get a new fridge! Thanks Appliance Care!


Amazing service




Review of ApplianceCare


Always dependable, professional and on time.




Review of ApplianceCare

The problems with the frig have been ongoing but Steve never gave up!


Awesome Service




Review of ApplianceCare

The technician they sent out went way above and beyond customer service. I highly recommend this company.


Great service




Review of ApplianceCare


Kitchenaide




Review of ApplianceCare

Wife saids good job but the tech was grouchy.


Great service




Review of ApplianceCare

Justin was very friendly and professional


great service




Review of ApplianceCare

jessie was very knowable and knew what to do. He was very carful to wear a mask and comply with covid 19 precautions.


Great Service




Review of ApplianceCare

Jim was great!


Refrigerator concerns resolved




Review of ApplianceCare

Jim was very helpful in resolving my refrigerator issues. He was on time, got his work done and left me with more knowledge about my new fridge.


KitchenAid Lighting Repair




Review of ApplianceCare

Douglas Herbert did an outstanding job repairing our KitchenAid refrigerator. It was the 3rd lighting issue we had from the 2 yr old Fridge. The series connection was not as simple to fix by replacing the LEDs or wire harness. Douglas troubleshoot the problem to a lighting control board. After his 3rd visit he promptly replace the board & the lights turned on. Douglas was very professional by calling ahead of time, respectful, wore his mask & always on time.


great service. Prompt




Review of ApplianceCare


Great service.




Review of ApplianceCare

He was full of knowledge and was in and before I knew it Thanks for the good service


Dryer Failure




Review of ApplianceCare

after 3 weeks and a tech coming every week I still have no working dryer


Still not fixed




Review of ApplianceCare


John




Review of ApplianceCare

Great job


quick, fast, and knowledgeable




Review of ApplianceCare


No communication




Review of ApplianceCare

I have waited over 3 weeks to get my dryer fixed, and it is still not fixed. When I finally had enough and requested another tech, they said I would have to wait till next week cause the old tech had the part. When the new tech showed up he said the problem was not the dryer but the electrical plug. Funny how the 3 previous visits never addressed that and had me order a different part every visit, and the plug is in fact not the problem.


Great service




Review of ApplianceCare


Satisfied customer




Review of ApplianceCare

Great service! Very patient and extremely satisfied.


Not Only On Time, Early




Review of ApplianceCare

Not only was the appointment met on time, but early, and there was a phone call to confirm early was ok. He was nice and efficient! Best customer service we've had in several months!


Keith Scott




Review of ApplianceCare


Great Service




Review of ApplianceCare

My technician was very professional, and I appreciated him wearing a mask the entire time he performed my service.


Service - experience




Review of ApplianceCare

Great Job, very helpful


knowledgeable




Review of ApplianceCare


Wanda




Review of ApplianceCare

Very good service


Prompt, courteous and thorough




Review of ApplianceCare

Our technician was a pleasure to work with. He was prompt, courteous and thorough.


Ramon




Review of ApplianceCare

great job


Nice employees




Review of ApplianceCare

It was under warranty still.


Owner




Review of ApplianceCare

Good service, excellent explanations


Fridge warranty repair




Review of ApplianceCare

Fast service.


Warranty repair




Review of ApplianceCare


Praise




Review of ApplianceCare

Quick service, no upsale, wonderful technician, highly recommend and will use again.


Great service!




Review of ApplianceCare


Great




Review of ApplianceCare

They were great. Fixed the problem and very professional.


Awesome




Review of ApplianceCare

Fuss free


Great Service by Ezequiel




Review of ApplianceCare

Ezequiel, is very knowledgeable. Looked for the Source of the burning smell in the washing machine. He didn't give up. He found it and showed me where it was coming from. If, I need service, I will surely call you'll and ask for Ezequiel.


Great Service




Review of ApplianceCare

Jim Garcia did an awesome job trouble shooting my dishwasher ans explaining the process. He was able to find the problem very quickly and resolved the issue. I recommend Appliance Care if you have an appliance you need service on.


Reliable service




Review of ApplianceCare


Sandra




Review of ApplianceCare

Great service


Great swevice




Review of ApplianceCare


Oven Up and Running in Minutes!




Review of ApplianceCare

Michael diagnosed the issue on our oven and had the part needed on hand to make the repair! Less than an hour later, it was back up and running.! Can't beat that! Thanks!


check freezer




Review of ApplianceCare

The tech was very professional and fixed the problem with the freezer. He was friendly and answered all questions. Thank you.


Great service




Review of ApplianceCare

Great service, very friendly


Great




Review of ApplianceCare

I'm very pleased with appliance service very professional and accurate thank you


Great




Review of ApplianceCare

I give Jay a 10. He has such a great knowledge about his job. He is very courteous and does his job in a timely manner. Great job


Juan




Review of ApplianceCare

Great service...patient while doing his work. Would have him over anytime to repair our appliances.


Great service




Review of ApplianceCare


Great service




Review of ApplianceCare

Quick


Antuna




Review of ApplianceCare

Super service


Knowledgeable and professional




Review of ApplianceCare


Awesome all around!!




Review of ApplianceCare

He was so nice and knew what he was doing. Just awesome all around!


Great service




Review of ApplianceCare

Great service!


Excellent service very professional




Review of ApplianceCare

Hope I don’t need service again but will definitely be calling if we do.


Great service




Review of ApplianceCare

Steve seemed very knowledge and experienced


Nice guy




Review of ApplianceCare

Very courteous and fast


Great Superior service




Review of ApplianceCare

Tech was very knowledgeable!


Great friendly service.




Review of ApplianceCare

Tech showed up early and was done in a jiffy.


Great service and informative technician




Review of ApplianceCare


Xcellent communication and totally reliable




Review of ApplianceCare

Xcellent communication thru whole process. Thank you...!


William




Review of ApplianceCare


Professional




Review of ApplianceCare


Great service




Review of ApplianceCare

This company provides the best service for Whirlpool products in the San Antonio area! Don’t waste your time with other service providers that hesitate to serve warranty customers.


Timothy




Review of ApplianceCare

Overall ok, they didn’t follow up on part, wanted us to do it, workmanship was good


Great service




Review of ApplianceCare

The tech did a great job! Diagnosed the problem immediately. Fixed the issue and then helped me clean up the mess left underneath the refrigerator.


Good job all around




Review of ApplianceCare


A pleasure to have him in our home




Review of ApplianceCare

Arrived on time, took care in our kitchen, communicated clearly, ordered a part, and fixed the problem. A very nice young man


Service on Whirlpool refrigerator




Review of ApplianceCare

The ice maker was working intermittently. Chris knew just what the problem was, ordered the part, and returned 2 days later and repaired our refrigerator


Leaking Ice Maker




Review of ApplianceCare

Justin was very through and professional. After his inspection and evaluation, he diagnosed the issue and let me know what he would be doing to resolve the problem. Upon completion of the work, he cleaned up the area and provided information on what to watch if the issue repeats itself.


Great service and very helpful with all questions.




Review of ApplianceCare

Really enjoy Ali the appliances and service when I need any repairs.


Elaine




Review of ApplianceCare

Rxcellent


Technically and Professionally Outstanding




Review of ApplianceCare

Very impressed from scheduling to repair. Outstanding staff and technicians. Service was under warranty. No charge.


Dishwasher Repair Service




Review of ApplianceCare

It took three visits to fix a dishwasher issue. The communication was excellent and the scheduling was done promptly. The parts were ordered in a timely manner and the warranty was honored 100%. Highly recommend them!


Betty




Review of ApplianceCare

Good


Response from ApplianceCare:

Thank you!


Great Service




Review of ApplianceCare

Our technician, Justin, has gone above and beyond to assist us with getting a correctly, as advertised working oven.


Response from ApplianceCare:

Thank you for writing a review!


Good service from a very nice young man.




Review of ApplianceCare

Arrived on time, diagnosed the problem and reviewed the options.


Response from ApplianceCare:

Thank you for giving us your feedback!


Very helpful




Review of ApplianceCare

Prompt and good


Response from ApplianceCare:

Thank you!


Jackie




Review of ApplianceCare

My technician was very professional


Response from ApplianceCare:

Thank you for writing a review!


Leaking refrigerator




Review of ApplianceCare

Excellent service


Response from ApplianceCare:

Thank you for writing a review!


Excellent service




Review of ApplianceCare

Chris did an outstanding job troubleshooting the problem with our refrigerator which was not cooling. He was thorough, courteous and kept us informed throughout the process. I would highly recommend him.


Response from ApplianceCare:

Thank you for writing a review for us!


Great service!




Review of ApplianceCare

Early and very timely! The service tech was very knowledgeable. Made a quick and thorough assessment of the oven issue. Resolved it and provided an explanation on what happened as well. Very professional young man!


Response from ApplianceCare:

Thank you for writing a review!


Great Service




Review of ApplianceCare

Appliance Care was very informative and efficient. Quickly diagnosed our 1 month old washer’s problem—which turned out to a problem with the seller’s installation rather than our washer.


Response from ApplianceCare:

Thank you for giving us your feedback!


Timely




Review of ApplianceCare

Technician showed up in a timely manner. And service was completed.


Response from ApplianceCare:

Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know!


Great service




Review of ApplianceCare

Showed up as scheduled. Completed job


Response from ApplianceCare:

Thank you for giving us your feedback!


Danny




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Great service




Review of ApplianceCare

After another appliance repair company told us we would be better off buying a new fridge than trying to repair our 5-yr old one, we found Appliance Care...thank goodness! Steve was polite, professional and repaired our fridge quickly. I’d highly recommend them!


Response from ApplianceCare:

Thank you for giving us your feedback!


Outstanding service




Review of ApplianceCare

Chris was prompt courteous and helpful. He did an outstanding job troubleshooting a difficult cooling problem with our Kitchen Aid refrigerator.


Response from ApplianceCare:

Thank you for writing a review!


I’ve machine




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback. If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.


Great service




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Great




Review of ApplianceCare

Very good service Thank you


Response from ApplianceCare:

Thank you for writing a review!


Very knowlegable and efficient




Review of ApplianceCare


Response from ApplianceCare:

Thank you for your feedback!


Very poor technical service




Review of ApplianceCare

We've had ACT come over at least 9 times to service our fridge in the span of 6 Mo. Still not fixed, they're coming back on June 1st. For the same problem. So I think ACT is very incompetent.


Issue not handle




Review of ApplianceCare

No one called back still have problem .


On time, professional, and great communication!




Review of ApplianceCare


Another great experience




Review of ApplianceCare

When I have an appliance repair I always call Appliance Care of Texas, and always request Steve. I feel confident that I will receive an honest opinion and an affordable repair. Steve is reliable, knowledgeable, competent and trustworthy. I highly recommend Appliance Care of Texas.


n/a




Review of ApplianceCare

none


Really good service and a great serviceman




Review of ApplianceCare

Our repair was done quickly and we really appreciate that.


Good experience




Review of ApplianceCare


Technician was not very thorough.




Review of ApplianceCare

The technician cancelled twice and when he finally came to install scheduled part, he did not run the dish washing machine but instead said it should work and if it doesn’t to just buy a new machine. The technician also did not ensure the plumbing was connected properly so when my wife was using the kitchen sink water spilled out and I had to re connect the pipes. There should be a level of pride in the work the technicians do. The machine works better now but I’m hesitate to use the service again due to the work ethic of the technician. The chat feature on the website is great though! The most pleasant customer experience I’ve ever had when scheduling service and the receptionist was very flexible and willing to reschedule.


Wonderful professional service




Review of ApplianceCare

Steve knows what he's doing, and was personable and friendly while fixing the dryer. My family was a Maytag dealer for 60 years, so I know a great repairman when I see one. Steve is one of the best. He knows the machines and quickly diagnosed the problem. Steve, thanks for being one of the good guys.


great service




Review of ApplianceCare

n/a


Great service




Review of ApplianceCare

Satisfied with the work


Sandy




Review of ApplianceCare

We called Whirlpool about the error code on our microwave/oven combo. It wouldn’t work. We had a power outage that night. When the power came back on it was working. Appliance care called the next day to come out, told them they didn’t need to yet. Will definitely keep their number on file. Very nice, understanding people.


Great job




Review of ApplianceCare

Arrived ahead of schedule and did a great job


Great Service




Review of ApplianceCare

Always on time and quick


Awesome job!




Review of ApplianceCare

Great service, very professional and knowledgeable. Very happy overall!


Trouble with Ice Maker on new Kitchen Aid Refrigerator




Review of ApplianceCare

Richard did a great job. This issue about the ice maker is difficult to understand on a new unit. I also filled out a Kitchen Aid survey on my service experience. You will see my comments there also. Thank You


Awesome Service




Review of ApplianceCare

This guy was knowledgeable and professional


Tech goes above the call of duty




Review of ApplianceCare

The technician quickly diagnosed the broken stove and was able to complete the repair in the same day.


Sam




Review of ApplianceCare

Steven was very knowledgeable, informative and efficient I feel confident that he did a good job and I am very pleased With the outcome.


Fast Great Service




Review of ApplianceCare

Technician was matter of fact to the point and courteous. He fixed our problem quickly and professionally.


Refrigerator




Review of ApplianceCare

The young man was very polite and very careful with his work didn’t want to spill ice on floor


He nailed it




Review of ApplianceCare

He nailed it!! Located the issue immediately, fixed it, cleaned up after himself, was polite and professional. Good guy.


Great




Review of ApplianceCare


Great service




Review of ApplianceCare

The technician was very helpful. Showed me what wasn't working and did a great job fixing problem.


Oven Repair




Review of ApplianceCare

Warranty service provided to install a heat shield. My only critical observation is that the heat deflector should have been put in place during initial installation.


Great Service!!




Review of ApplianceCare

After three other service calls Michael was the only person to actually check the refrigerator figure out the issue and get it fixed. He was a great


Great service




Review of ApplianceCare

Tommy has been very good


Great Service




Review of ApplianceCare


Margaret




Review of ApplianceCare

I Always get great service my service


Fridge repair




Review of ApplianceCare

Fast amd speedy service


Letty




Review of ApplianceCare

The young man was very thorough and explained and showed me why I should not be concerned —I just was not used to such a change technical development. He was very kind and professional.


Great service




Review of ApplianceCare

Nice and professional


Great service




Review of ApplianceCare


Shawana




Review of ApplianceCare

Bad experience. Scratches were left on my washer.


Excellent job and quick too.




Review of ApplianceCare


Good service repared the washer back in use thank you




Review of ApplianceCare

The technician was knowledgeable and took care of the problem


Washer and dryer




Review of ApplianceCare

Neither one of the issues were resolved. He has been out to our home three times to repair each appliance and has not been successful.


Appliance fixed




Review of ApplianceCare

Jay from ApplianeCare was courteous and knowledgeable. He assessed the issue, ordered the parts and was able to fix the issue with my stove.


James




Review of ApplianceCare


Excellent Service




Review of ApplianceCare

Our technician was efficient, polite, informative and thoughtful. Excellent job!


Excellent service




Review of ApplianceCare


Professional all around




Review of ApplianceCare

Friendly, professional and on time. Great communication from office and field personnel.


Great service very knowledgeable tech.




Review of ApplianceCare


Jenifer




Review of ApplianceCare


Great service, knowledgeable and efficient




Review of ApplianceCare

Please with service I was provided. Would use again.


Thank you so much for your services. Everything was great. The person that came over was great.




Review of ApplianceCare

We know now that if we have any other problems we can count on your all. Once again thank for your great service.


Great




Review of ApplianceCare

He was very good at what he does and know his job with good outlook


Good Service




Review of ApplianceCare


Adam H.

Adam H.

WASHER WHIRLPOOL WTW4855HW1 Customer complaint of while washing Unit stopped and did not progress left water in tub. Inspection of unit shows no air codes but tub was filled with water pushing and holding the start button drain water no issues dran pump sounded good. Manually tested all functions looking for failure. Unit did not Fail and ran as intended. Ran verification cycle and calibrated unit. Issue resolved. After speaking with customer shows that customers washing large comforter inside of units. Washer probably sensed unbalanced load and stopped washing. Advise customer on proper load and soap distribution.

Near E County Rd 2320, , TX 78379
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Ice at the bottom of FC per customer. Pulled freezer door out and there was a sheet of ice at the bottom, sign of it not draining properly. Pulled refrigerator out and unplugged it, removed back cover and pulled out the drain tube, no obstruction, used steamer from underneath and was able to clear the obstruction in drain line from evaporator. Put drain tube and cover back in place and plugged appliance in, appliance is draining and working normal"

Near Crosswind Dr, Victoria, TX 77904
Michael R.

Michael R.

REFRIGERATOR KITCHENAID KRSC703HPS00 "Removed back panel in the RC, installed thermistor, the appliance is working normal"

Near Victoria, TX 77904
Michael R.

Michael R.

RANGE AMANA AGR4230BAB3 "The handle is broken per customer. The handle wasn’t broken, it was the spring loaded hinge on the right that had popped in and fell of. Removed the door and the hinge, I was able to pop hinge back in place, it’s not damaged. Put door back in place, the door is opening and closing properly and the oven is working normal"

Near S Williams St, Placedo, TX 77977
Michael R.

Michael R.

WASHER MAYTAG MVWB835DW4 "Installed new console, calibrated and performed a diagnostics test and encoder test, no stuck keys and the appliance is working normal"

Near Swan Dr, Victoria, TX 77901
Adam H.

Adam H.

WASHER AMANA NTW4516FW3 3107 apt. Inspection of unit shows no error codes. Customer complaint of unit shaking badly. Calibrated unit and ran verification cycle all functions work as designed. Manually tested spin cycle there is some shaking at the very beginning when it’s reaching speed and at the very end well it’s dropping speed other than that unit is totally fine no issues. I did adjust the feet of the unit to make it a little more level. Instruct customer about proper loading and soap distribution. Like clothing with light clothing and correct cycle selection for what they are washing. Issue resolved.

Near Cimarron Blvd, Corpus Christi, TX 78414
John L.

John L.

WASHER WHIRLPOOL WTW8500DC1 "2106122486F0E5 off balanceInspected unit, ran diagnostic, received one code. Checked unit for level. Unit is level. Ran test on drain pump, drain pump is functioning. Noticed that about 2 feet of drain hose was in stand pipe, and when unit drained water would reach hose and create back pressure. Readjusted drain hose in stand pipe to only 4inches which should keep water from reaching line. Called Techline and spoke with Jk explained issues, Techline advising that issue may be caused by user error as error code is only for off balance. Explained proper usage of unit to customer as instructed by 7728786203"

Near W Pin Oak Ln, Rockport, TX 78382
Adam H.

Adam H.

REFRIGERATOR AMANA ART318FFDB Arrived at customers location owner was apparently not home but guests on front porch or in contact with her customer states she never received a phone call and will not be home until after 4 PM customer said just go then. Issue resolved

Near Elgin St, Corpus Christi, TX 78405
John L.

John L.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Called Techline and spoke with Leon, explained issues customer is having with unit and what had been previously done. Advised to check resistance on thermistor, checked out good. Explained that found high side pressure was above normal working pressure. Techline explained if nothing is found then issue may be with control. Vacuumed and recharged unit as it may have been overcharged. If issue remains and customer calls back order control for unit.Control part W10883377"

Near Bexar Ave, Victoria, TX 77901
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRF532SMBM01 "Ice keeps getting stuck in the back causing water to spill over and stopped making ice per customer. Installed new ice maker and tested it, the ice maker is rotating properly and calling for water, ice maker and appliance are working normal"

Near Redwood Dr, Victoria, TX 77901
Michael R.

Michael R.

WASHER WHIRLPOOL MVWC565FW1 "Customer said the fabric softener isn’t dispensing. F8E1 error code, cleared error code, the dispenser had a lot of dried fabric softener, cleaned out real good with the water hose, checked inlet valve manually, it’s working normal, calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is working normal"

Near W St Louis Ave, Seadrift, TX 77983
Michael R.

Michael R.

RANGE AMANA ACR4303MFB3 "Oven not working per customer. F1E0 error, replaced control, tested the appliance, it’s preheating and working normal"

Near Larry Dr, Port Lavaca, TX 77979
John L.

John L.

WASHER AMANA NTW4516FW3 "Inspected unit, good luck on unit clicking on and off at all times. Unit remains locked. Was able to replace lid luck with one I have in truck stock. Recalibrated unit after installation, issue has been resolved.; used 1 W11307244 (LATCH) from stock"

Near Co Rd 38, Robstown, TX 78380
John L.

John L.

WASHER AMANA NTW4516FW3 "Installed all components, recalibrated after installation. Issue resolved."

Near E Houston St, Refugio, TX 78377
Adam H.

Adam H.

DRYER MAYTAG MEDB835DC4 After installing components in key positions as instructed noise had noticeably dissipated.. I did take the liberty of using strips of cardboard to short up underneath where motor plate attaches to bottom of cabinet. After doing that and in testing extensively issue was resolved.

Near SW 9th St, Premont, TX 78375
John L.

John L.

REFRIGERATOR KITCHEN AID KRFC704FPS00 "Inspected unit, found thermistor not properly attached to evaporator in refrigerator section. This is most likely the cause of issues pertaining to this unit. Secured thermostat to evaporator and proper point, issue resolved."

Near Parsons Rd, Victoria, TX 77904
Adam H.

Adam H.

REFRIGERATOR AMANA ASI2575GRS00 Customer states unit used to make ice but has stopped. Inspection of water supply line shows customer has been tapping into hot water supply the entire time also water pressure for this unit is definitely not 8 ounces in eight seconds. Advise customer to contact professional plumber to resolve both water supply and water pressure. If pressure for the home stays at this level there will no fix for this unit because water supply is the issue. Issue resolved

Near Bonita St, Corpus Christi, TX 78404
Adam H.

Adam H.

WASHER MAYTAG MVWC465HW2 Installed components and calibrated units unfortunately customer has not yet taken care of the drainage issue. Issue resolved

Near Devon Dr, Corpus Christi, TX 78415
Michael R.

Michael R.

WASHER WHIRLPOOL WTW4816FW2 "Not completing the wash per customer. Found error code F8E1, cleared error code and tested the inlet valve, it’s working normal, calibrated and performed a diagnostics test completed with no issues or error codes"

Near Parker St, Port Lavaca, TX 77979
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 Customer complaint of fan noise sometimes loud sometimes not coming from freezer compartment states can be heard across the house. Inspection of freezer section shows some ice starting to form along the back wall of freezer compartment parallel with fan fan blade it was determined that ice is approaching upon the fan and has either caused the fan to start to get out of or fan blade is chipping at ice. Replace evaporator fan and harness as well as thermistor to resolve issue parts number to follow. Evaporator fan and harness W10514110 Thermistor W10280385 Blade 12986101.

Near Canadian Mist Dr, Corpus Christi, TX 78418
John L.

John L.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Inspected unit, when paddle for icemaker is pressed nothing happens. Open door and tested again. This time dispenser motor turned on, Testing with the door closed and ice dispenser motor did not turn on. Customer help paddle on doors closed while I moved harness coming out of bottom of door. Dispenser motor would come on and off when harness was being moved. Issue is with breaking wire with indoor harness, Freezer door will need to be replaced to resolve this issue.; ordrng 1 W11037733 (dor-fip)"

Near Ocean Dr, Corpus Christi, TX 78404
Adam H.

Adam H.

ICEMAKER KITCHENAID KUID508ESS2 Inspection of unit shows No ice or frost pattern on tray during Compressor evaporator test. Also water not circulating to the top of units. Replace with circulatory pump and compressor to resolve issue. Job will require sealed system technician. Job will also require 2 count. Parts and labor should be covered under 36 months extended warranty.; rqstng P&A on 1 W10536005 (compressor) and 1 W10747426 (pump)

Near S Oso Pkwy, Corpus Christi, TX 78414
Michael R.

Michael R.

FREEZER WHIRLPOOL WZC3115DW01 "Not cooling, the compressor is running, very hot to the touch, 62 watts, 1.07 amps, not cooling, and ordered compressor and rescheduled cu; ordrng 1 WPW10507886 (compressor)"

Near Lova Dr, Victoria, TX 77901
Adam H.

Adam H.

WASHER MAYTAG MVWB765FC4 Inspection of unit shows error code for oversize load as well as stuck button. Customer complaint of clicking noise during wash. Manually testing agitate both gentle and heavy show normal operation noise customer is hearing is the clutch shifting. Calibrated unit and rent verification cycle issue resolved

Near Bella Di Giorno Dr, Corpus Christi, TX 78414
Michael R.

Michael R.

DRYER WHIRLPOOL WED4815EW "The dryer is making a squeaking noise. Found the vent hose clamp hitting on back panel. That sound went away but intermittently would hear it squeaking, ordered dryer kit to resolve issue; ordrng 1 4392065 (dryer repair kit)"

Near Linwood Dr, Victoria, TX 77901
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 2177331 shim. Sr#7728787967. Customer states that all previous work done on this unit never fully resolved issue of icemaker not producing ice. Customer states she knows she should have called but got busy with everything going on and didn’t have time/couldn’t make time. Because this is an ongoing issue with the unit and all components related to icemaker have been replaced several times called tech line to troubleshoot issue. After discussion with tech line they suggest ordering plastic shims for the door to be placed in such a position that rocker switch strikes shim providing more pressure to the rocker. SR number above.; ordrng 2 2177331 (plastic-sq)s

Near Rock Crest Dr, Corpus Christi, TX 78414
John L.

John L.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Install door and components, Gap has been taken care of and door sits flat and seals properly on unit. Issue has been resolved."

Near Atlantic St, Corpus Christi, TX 78404
John L.

John L.

WASHER MAYTAG MVWC565FW1 "Installed all components for this unit, tested unit after installation. Unit has not regained all functions, issues have been resolved."

Near Surfside Blvd, Corpus Christi, TX 78402
Adam H.

Adam H.

DISHWASHER WHIRLPOOL WDF331PAHS0 "3105. 8-2 10-1 6-4. Inspection of unit shows multiple error codes. Well trying to test unit water would not fill to tub also error code for float switch and soap dispenser. Find it hard to believe that all major components would fail at same time. What are in control board sump water inlet valve and soap dispenser to resolve issue; ordrng 1 W10195039 (switch,overfill) and 1 W10327250 (fill valve assy) and 1 W10837401 (pump&motor) and 1 W10919360 (cntrl-elec)"

Near Cimarron Blvd, Corpus Christi, TX 78414
Michael R.

Michael R.

FREEZER MAYTAG MZF34X16DW04 "Removed back panel, has a good frost pattern, previously I defrosted the evaporator, appliance is freezing. Installed new thermistor, appliance is working normal"

Near Voss Ave, Odem, TX 78370
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Inspection of unit shows extremely large amounts of ice growing on freezer wall no air circulation. Replace harness wire thermistor and fan motor to resolve issue. Customer has instructions to fall freezer before appointment. Job will need authorization; rqstng P&A on 1 2315539 (fan motor) and 1 W10384183 (thermistor) and 1 W10646206 (harns-wire)

Near Angus Dr, Corpus Christi, TX 78415
Michael R.

Michael R.

DRYER MAYTAG MEDB955FW2 "Dryer making a screeching noise per customer. Turned the appliance on and something was hitting the blower wheel causing the noise. Removed front panel and the the cover to the blower wheel, didn’t see any obstruction. Turned the dryer on without the cover, not making the noise, put the cover back on, making the noise. The screws looked too long going into the housing, installed smaller screws, no longer making the noise, put appliance back together, the appliance is no longer making noise and working normal"

Near Broadway Blvd, Portland, TX 78374
John L.

John L.

RANGE KITCHENAID KFED500ESS02 "Inspected unit, found knob and customer is unable to use burner. Replace knob to resolve this problem.; ordrng 1 W10645811 (bezel-knob) and 1 W10712809 (knob)"

Near Colony Dr, Robstown, TX 78380
Michael R.

Michael R.

RANGE AMANA ACR4303MFB3 "Oven wouldn’t stay on per customer. F1E0 error code, reset the appliance and started to preheat the oven and it shut off and the same error code came up. Removed back cover to the terminal block, the block was broken, harness is in good shape, ordered control and block terminal; ordrng 1 W11297545 (cntrl-elec) and 1 WPW10245259 (block-term)"

Near E Rosebud Ave, Victoria, TX 77901
John L.

John L.

FREEZER WHIRLPOOL WZF34X18DW03 "Inspected unit, found seal at top of unit had gap. Formed gasket to make seal, issue resolved."

Near County Rd 2048, CTY BY THE SE, TX 78336
Michael R.

Michael R.

DISHWASHER AMANA ADB1400AGB1 "Not dispensing per customer. Previously I replaced the dispenser and spoke with tech line, I was told it could take up to 2 months to notice the jet dry being used depending on how much the appliance is used. The customer insists it’s not dispensing the jet dry, ordered the control; ordrng 1 W10906422 (elect,control board)"

Near Stevenson Rd, Victoria, TX 77905
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Ice maker in FC not making ice per customer, also that the ice maker in the RC is not making as much, and items are spoiling. Tested the ice in FC, it’s rotating but it didn’t call for water, installed new ice maker, it’s rotating properly and it’s calling for water but not receiving any. Looked inside the RC , the evaporator is completely frozen. Ordered parts to resolve issues.; ordrng 1 W11087438 (motor-evap) and 1 W11129435 (valve) and 1 WPW10389152 (support)"

Near FM447, Victoria, TX 77905
Adam H.

Adam H.

WASHER MAYTAG MVWC565FW1 Unit is out of warranty and customer does not wish to pay diagnostic fees. Issue resolved

Near Co Rd 69, Robstown, TX 78380
John L.

John L.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Customer explained of light was on or next to water dispenser, as only lights down in the Spencer area we’re behind place dispenser chute. Removed UA panel to determine whether this unit has a light affixed close to water dispenser nozzle. Found it did not and the only lights installed are the ones next to ice shoot. Check parts list to determine if there was a UA unit that had a light installed onto it for water dispenser, unfortunately it is not the case."

Near Puget Sound Dr, Corpus Christi, TX 78410
Adam H.

Adam H.

WASHER AMANA NTW4516FW3 Customer complaint of control non-responsive. Inspection of unit shows control responded right away. Calibrated unit and ran verification cycle all functions work the way They were intended to. Issue resolved

Near W Main Ave, Robstown, TX 78380
Adam H.

Adam H.

WASHER WHIRLPOOL WTW4855HW1 Inspection of unit shows several error codes one for long he’ll know fill another four her fault and again onefor basket fault. Manually testing components for shifting and spin shown not an issue. Unit does have pour water volume entering tub also control board not always excepting commands. Replace water valve and control to resolve issue; ordrng 1 W11025984 (valve) and 1 W11211478 (cntrl-elec)

Near Nebraska St, Robstown, TX 78380
Michael R.

Michael R.

MICROWAVE KITCHENAID KOCE500ESS09 "The microwave light not working per customer. Opened the microwave door and tapped on the light bulb, it came on and stayed on. I ran the mw, continued to tap on the bulb several times and open and close the door, the light bulb and appliance are working normal. The customer said he thought it would be okay not to change out the bulb, no further issues"

Near Sea Shell Shores, Rockport, TX 78382
John L.

John L.

MICROWAVE WHIRLPOOL WML55011HS3 "Installed interlocking motor combo, tested unit after installation in. Door mechanism no longer has issues opening door to unit. Issue has been resolved"

Near Angelita Dr, Odem, TX 78370
Adam H.

Adam H.

WASHER MAYTAG MVWB865GW1 Install components calibrated unit ran verification cycle issues resolved. Unable to completely level unit due to flooring advise customer to fix flooring and adjust unit accordingly. Issue resolved

Near FM 2619, Kingsville, TX 78363
John L.

John L.

COOKTOP WHIRLPOOL WCG97US0HS00 "Installed burner heads and orifices onto unit, tested after installation. I’ll flames on unit have now been normalized. Issue has been resolved"

Near Beach View, Port Aransas, TX 78373
Michael R.

Michael R.

DRYER WHIRLPOOL WED5620HW1 "Per tech line on last visit, was advised to reorder the console if it still doesn’t alert you when the the damp dry setting is on, ordered the console and ACU just in case. ; ordrng 1 W11378949 (CONSOLE) and 1 W11388040 (ACU)"

Near Colonial Dr, Portland, TX 78374
John L.

John L.

WASHER SAMSUNG WA45H7000AW/A2 "Inspected unit, ran test on drain. Drain pump powering on but will not drain, remove drain hose from stand pipe And fed drain hose into bucket. Tested drain again, drain pump is pushing water. Issues with standpipe possible clog or obstruction causing issue."

Near US-181, Sinton, TX 78387
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Not dispensing water or making ice per customer. You can hear the inlet valve engage but not getting water to the ice maker or water dispenser, has good water pressure at the house. Ordered parts to resolve issue ; ordrng 1 WPW10238100 (valve-inlt) and 1 WPW10279866 (valve-inlt)"

Near Houston St, Port Lavaca, TX 77979
Michael R.

Michael R.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Installed main control and deli control, plugged appliance in and the lights were out in the appliance and the control didn’t light up or allow any selections, unplugged the deli control and the lights came back on. Called and spoke with Leon at whirlpool tech line SR7728823257 to ask if the issue would be the harness, he asked if the fans were running and lights on, yes. He said to replace both the control and harness at the same time, did not install the deli control. Discussed it with customer, doesn’t want to spend anymore money at this time. The evaporator fans, ice maker fan and lights are working normal, compressor is running and appliance is cooling properly"

Near FM 2509, Kenedy, TX 78119
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Sr# 7728804537. After installing control for back of unit water distribution issue was not solved. After testing several different components call tech line to verify this was the correct UI panel. Tech line confirmed panel that is on unit is incorrect panel. Re-order ui to resolve issue.; ordrng 1 W11284720 (panel-ui)

Near St Maria Dr, Corpus Christi, TX 78418
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW3 Was unable to run diagnostic on units control board completely unresponsive. Customer does state he does remember the air code for miscommunication between control and interface. Going on this and the fact that interface is partially lit will be replacing control board and interface to resolve issue.; ordrng 1 W11035014 (console) and 1 W11105155 (cntrl-elec)

Near Valley Stream Dr, Corpus Christi, TX 78413
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL FFHS2611LB4 "Still not making ice per customer. Tried to manually start the ice maker, it wouldn’t run, getting correct voltage to the ice maker, checked switch, no continuity, ordered switch and rescheduled customer.; ordrng 1 241547901 (switch,light frz) and 1 241798231 (ICE MAKER )"

Near Vista Dr, Odem, TX 78370
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Install components, issue has been resolved."

Near Mathis, TX 78368
Adam H.

Adam H.

WASHER MAYTAG MVWC465HW2 Customer states he pulled unit out to hook up drain hose but left it lying flat to the ground also states control board never responded. Arrived at location Diagnostic shows long feel no feel error. Customer had yet to correctly install drain hose to unit. Calibrated unit ran verification cycle Found no issue with unit once hose was correctly installed. Issue resolved

Near Devon Dr, Corpus Christi, TX 78415
Adam H.

Adam H.

WASHER WHIRLPOOL MVWB750WR1 Installed component tested unit issue resolved.

Near E 6th St, Alice, TX 78332
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRS321SDHZ05 Customer complaint of unit having zero cool both compartments. Inspection of unit shows product was sold without capacitor or start device for compressor. Replace both to resolve issue; ordrng 1 W10197428 (start device) and 1 W10350564 (capacitor)

Near Sunlight Dr, Corpus Christi, TX 78413
Michael R.

Michael R.

WASHER AMANA NTW4516FW3 "Making loud screeching noise per customer, F7E1, F2E1,, cleared error codes, attempted to calibrate and it made the loud noise when it went to spin. Turned appliance off and looked underneath, took the cover off, the nut had come loose at the pulley, tightened the nut, calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is no longer making noise and working normal"

Near N Navarro St, Victoria, TX 77901
Adam H.

Adam H.

WASHER WHIRLPOOL MVWC565FW2 Inspection of unit shows agitator visibly failed/broken large chip missing from one of the fins. Replace agitator and screw to resolve issue; ordrng 1 W10625252 (screw) and 1 W10821990 (agitator)

Near Greenway Dr, Corpus Christi, TX 78412
Michael R.

Michael R.

WASHER WHIRLPOOL WTW8500DC5 "Sometimes it washes fine other times it won’t per cup. F3E2, F0E4, F5E1 error code, cleared error codes, tested lid lock manually, sometimes locks and sometimes not, F5E1 error code, cleared error code , calibrated and performed a number, didn’t complete, F5E1 error code, ordered lid lock assembly and rescheduled the customer ; ordrng 1 W10861642 (latch)"

Near Johnson Rd, Aransas Pass, TX 78336
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Inspection of unit shows ice forming in back of freezer wall also customer has complained of intermittent water coming from door when selecting water. Replace icemaker water valve and wire harness to resolve issue.; ordrng 1 2315549 (motor evaporator) and 1 W10179146 (water inlet valve) and 1 W10300022 (icemaker) and 1 W10508644 (harns-wire) and 1 W10911770 (harns-wire)

Near Cobo De Bara Cir, Corpus Christi, TX 78418
John L.

John L.

WASHER WHIRLPOOL WTW7300DW "F3E2 water inlet tempF5E2 lid lock failureRan manual test on lid lock, lock activates about 30% of the time. Lock will need to be replaced. Tested valves, found valves dispense water at a slow rate. Also found that housing is origin of leak. Housing has cracked causing leak. Will need to replace housing assembly to resolve.; rqstng P&A on 1 W10810403 (lid lock assy) and 1 W10854689 (housing)"

Near Oak Harbor Dr, Aransas Pass, TX 78336
John L.

John L.

ICEMAKER KITCHENAID KUID508HPS00 "Inspected unit, found issue with grid cutter. Short in grid cutter caused line to break making grid cutter useless. Will need to replace grid cutter to resolve this issue. Ran unit to determine whether other issues are found. Unit is making ice, grid cutter is only issue.; ordrng 1 W10783275 (grid-cuttr)"

Near Marina Dr, Port Aransas, TX 78373
Adam H.

Adam H.

WASHER MAYTAG MVWC565FW0 Inspection of unit shows no error codes. Customer complaint of violent shaking. Ran unit through calibration and then verification cycle no issues were a parent. I went a step further and ran unit through Manual spin cycle unit almost immediately started to walk out of place believe issue is with gear case. Replace your case actuator capacitor agitator clutch and belt to resolve issue. Job will require a two count. Job will also require authorization; rqstng P&A on 6 8533953 (screw)s and 1 W10006384 (belt) and 1 W10006481 (gearcase) and 1 W10396887 (hub) and 1 W10402178 (retainer) and 1 W10597177 (actuator) and 1 W10625046 (capacitor) and 1 W10625252 (screw) and 1 W10721967 (drive pulley) and 1 W10821990 (agitator)

Near Harvard St, Corpus Christi, TX 78416
John L.

John L.

WASHER WHIRLPOOL WTW8500DC0 "F7E0 loss of powerF8E3 overflow conditions F0E5 off balance loadF0E3 overloadRan service test on unit, found cold water would not shut off during entire process. Found hard resetting unit causes valve to shut. Possible relay issue cuasing valve not to shut off when needed. Replace board and valves to resolve issue.; ordrng 1 W10625548 (cntrl-elec) and 1 W10758828 (valve)"

Near Tumbleweed Dr, Corpus Christi, TX 78410
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Inspection of unit shows the entire back of freezer wall covered in ice. Testing bi-metal from control shows status is continuous blinking. Replace harness wire evaporator fan and ui resolve issue. Instructions and notes states to call tech line. Sr#7728824648. ; ordrng 1 2315549 (motor evaporator) and 1 W10242409 (harns-wire) and 1 W11174483 (cntrl-elec) and 1 W11226382 (cntrl-elec)

Near S Padre Island Dr, Corpus Christi, TX 78418
Michael R.

Michael R.

RANGE WHIRLPOOL WEE510S0FW2 "The range management had me look at is not the correct appliance. The one she needs looked at doesn’t have a power cord and the one on the appliance she had me look at is a damaged power cord. She asked if we could reschedule, will get a new power cord, rescheduled for next Wednesday the 23rd, from the explanation of the appliance, ordered control ; ordrng 1 W10894098 (cntrl-elec)"

Near N Adams St, Beeville, TX 78102
Michael R.

Michael R.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Frosting up in freezer per customer. Took the freezer door off and the the bins, defrosted the frost/ice and dried with a towel, the track on the upper bin is what’s causing the problem, ordered both brackets to resolve issue; ordrng 1 W10619219 (bracket) and 1 W10858092 (bracket)"

Near La Luz Dr, Victoria, TX 77905
John L.

John L.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Call tech line spoke with Jk, explained issues having with unit and work has been done on it. Tech line asked if unit with whole vacuum after seal system work was done, explained yes unit would hold vacuum. Take line asked for pressures from unit, gave tagline pressures with high side been higher than average. Cording to tech line possible issue may be due to a low side leak. Tagline asked if unit was checked with UV lights, explained yes and one leak was found in evaporator which was replaced. Tagline explains it may need to use nitrogen to locate a leak, unable to do so since I do not have an oxygen on hand and will have to acquire. Also compressor has issues ramping upWhich may also be problem.SR#7728826418; rqstng P&A on 1 W10832994 (compressor)"

Near Cavalry Rd, Victoria, TX 77905
Adam H.

Adam H.

ICEMAKER KITCHEN AID KUIX305ESS2 Customer states icemaker will slowly stop producing ice in the ice that is produced is very thin and melts to the touch. Manually testing all functions of icemaker show good functionality but visually watching water enter water reservoir water is coming in in bits in spurts. Also when we circulatory pump comes on it will run for a few seconds and then pump ice out of reservoir. Replace water valve and circulatory pump to resolve issue. Job will require to count; ordrng 1 W10747426 (pump) and 1 W10870921 (valve)

Near Alta Plaza, Corpus Christi, TX 78411
Adam H.

Adam H.

WASHER AMANA NTW4516FW1 Inspection of unit shows no error codes. Calibrated unit ran verification cycle still no strange noises during function. Inspection of suspension shows springs are incredibly bouncing worn out. Replace suspension to resolve issue; ordrng 1 W10821951 (suspension)

Near Corina St, Alice, TX 78332
Michael R.

Michael R.

DRYER MAYTAG MEDX655DW1 "The dryer continues to run and doesn’t shut off per customer. Tested the dryer, it’s heating properly but the timer isn’t rotating and shutting off, ordered timer to resolve issue.; ordrng 1 WPW10642928 (timer)"

Near Odem St, Victoria, TX 77901
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW4855HW1 Tested unit. Found leak on drain. Fixed hose. No further issues. Tested to complete.

Near Freedom Hills, San Antonio, TX 78242
Steven G.

Steven G.

ICEMAKER (STANDA JENN-AIR JIM158XYCX0 Checked ice maker after running for a week determined fill was leaking replaced hose and caulked inner floor checked operation ok at this time

Near Claiborne Way, San Antonio, TX 78209
Steven G.

Steven G.

FREEZER WHIRLPOOL WZF34X20DW01 "Checked freezer found unit working properly at below 0 customer said unit just stopped cooling for a couple of days not running at all than started cooling again, replaced control everything checks ok"

Near S Abrego Crossing, Floresville, TX 78114
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Checked refrigerator found left side refrigerator door has a blemish, replaced refrigerator door checked operation unit working properly now"

Near Hidden Pond Dr, , TX
Steven G.

Steven G.

FREEZER WHIRLPOOL MZF34X18FW03 "Checked freezer found door bowed not sealing and icing up, replaced door checked seal everything is sealing properly"

Near County Rd 360, La Vernia, TX 78121
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRS311SDHM02 "Checked refrigerator found one of the refrigerator crispers was cracked, replaced crisper checked refrigerator everything is working normal now"

Near County Rd 342, La Vernia, TX 78121
Steven G.

Steven G.

REFRIGERATOR SAMSUNG RF263TEAESG "Checked refrigerator found freezer door handle was broken, replaced handle checked operation unit is working normal now"

Near Sendera Crossing, La Vernia, TX 78121
Steven G.

Steven G.

DRYER WHIRLPOOL WGD4850HW0 "Checked dryer found unit working normal, customer states that when she goes to use the dryer that there is moisture in tub which means dryer is not even running, I feel it’s a vent issue removed vent for customer to use and call if any problems"

Near Saint Hedwig, TX 78152
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Replaced all parts and heat treated seal. Leveled refrigerator to enable proper door closure. Unit fully operational now.

Near Guy Guisborne, Schertz, TX 78154
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRT318FMDM02 "Checked refrigerator found crack in ice maker water fitting, replaced checked operation unit is filling normal everything is good to go."

Near Saint Hedwig, TX 78152
Jesus C.

Jesus C.

WASHER WHIRLPOOL WFW5620HW1 Customer complaint is that unit vibrates and will not run cycle. Tested unit. No stored error codes. Ran diagnostics testing. No issues during testing. Unit is working properly. Performed customer instruct on proper use and care procedures. Job complete.

Near Wheeler Rd, Atascosa, TX 78002
Shawn W.

Shawn W.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced control board, UI and deli control board. Tested unit and the RC door was still not indicating and the deli control board was still not operating. Replaced the harness and the light module. Deli control is now operational, the right door indicator is working and the freezer light is now working. No unit or ice maker error codes in diagnostics. Unit is fully operational and the ice maker is working and full of ice."

Near Turnberry Dr, Cibolo, TX 78108
Jesus C.

Jesus C.

DRYER WHIRLPOOL WED5100HW Tested dryer. Good heat. Good airflow. No issues during testing. Unit is working properly. Job complete.

Near Interstate 35 Access Rd, San Antonio, TX 78224
Jim G.

Jim G.

RANGE JENNAIR CVG2420W Verified fan switch. Replaced part. Issue resolved.

Near Bluff Manor Dr, San Antonio, TX 78216
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Replaced 2 LED lights, unit is good to go."

Near Lazada, San Antonio, TX 78245
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Replaced scratched door for deli drawer. Unit is good to go.

Near Camp Creek Trail, San Antonio, TX 78245
Ezequiel V.

Ezequiel V.

DRYER MAYTAG MED6230HW1 Replaced seal and blower wheel due to crack after replacement tested dryer no issues. Working as designed. Job complete.

Near Woodlake Pkwy, San Antonio, TX 78218
Colton B.

Colton B.

DISHWASHER WHIRLPOOL WDF331PAHS0 "Customer issue is that the dishwasher would swing back when weight was put on door. Finding issue to be that the installers did not lower front legs enough. Lowered front legs, unit is now solidly in the cabinet."

Near Dovetail St, Boerne, TX 78006
Colton B.

Colton B.

DISHWASHER WHIRLPOOL WDF331PAHS0 "Customer issue is that the dishwasher would swing back when weight was put on door. Finding issue to be that the installers did not lower front legs enough. Lowered front legs, unit is now solidly in the cabinet."

Near Dovetail St, Boerne, TX 78006
Steven G.

Steven G.

WASHER MAYTAG MVWX655DW0 "Checked washer found tub hub worn out ordered, Hub is 36.57 plus labor 80.00 plus tax.; ordrng 1 W10528947 (hub)"

Near Robbie McBee Ln, La Vernia, TX 78121
Ezequiel V.

Ezequiel V.

DRYER WHIRLPOOL GEW9250PW0 Replaced element fuse and cut off tested dryer no issues unit is working as designed collected remaining balance. Job complete.

Near Ridgemont Ave, San Antonio, TX 78209
Tommy B.

Tommy B.

WASHER WHIRLPOOL WFW6620HW0 "How to swapping out consul and control, experienced same problem as before. Ordering wiring harness to resolve issue.; ordrng 1 W11316252 (harns-wire) and 1 W11318751 (harns-wire)"

Near Wood Falls, San Antonio, TX 78251
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRX735SDHV01 Replaced left side fridge door. Unit good to go.

Near Dalhart Pass, San Antonio, TX 78245
Shawn W.

Shawn W.

REFRIGERATOR SAMSUNG RF28K9070S/AA Found that the temperatures in the fresh food section are high in the mid 40s to mid 50s. And the ice maker is freezing up. We will need to install the new ice maker kit as well as replace the evaporator fan motor.; rqstng P&A on 1 DA31-00287B (EVAPORATOR FAN)

Near Quaker Ridge, Selma, TX 78154
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Customer stated ice maker not getting water. Tested ice maker to find unit is functioning as designed. No further issues at this point.

Near I-10, Boerne, TX 78006
Douglas H.

Douglas H.

OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS01 "Unit screen went blank and resets itself for time and date. Upon arrival found console fully functional, checked for errors found f6e0 UI lost communication. This unit is oow, explained to customer would need to collect a Sc, customer became agitated and stated builder was supposed to call in for the repair back in January. Advised that based on the dates I have listed it is oow. Explained that would attempt to get the repair covered by Whirlpool but made no guarantee. Sent to AE to see about coverage. ; saved tckt"

Near Pfeiffers Gate, , TX 78015
Jim G.

Jim G.

WALLOVEN KITCHEN AID KEBS107SSS04 Verified UI control is faulty. ; ordrng 1 WPW10312207 (cntrl-elec)

Near Hitching Post St, San Antonio, TX 78217
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced evap fan for ice box, both gaskets and adapter. Unit is good to go."

Near Limerick Falls, San Antonio, TX 78253
Shawn W.

Shawn W.

REFRIGERATOR SAMSUNG RF28R7351SG/AA Ice maker is working but freezing up and leaking water. Unit will need a new ice maker as well as leveling and sealing around the cabinet. Part ordered.; ordrng 1 DA97-15217B (ICE MAKER ASSEMBLY)

Near Armour Dr, Cibolo, TX 78108
Tommy B.

Tommy B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Use a rack adjuster kit to update the unit. Unit tested good with no further issues at this time.

Near Rifleman Rd, San Antonio, TX 78254
Tommy B.

Tommy B.

WASHER MAYTAG MVWB765FW3 Swapped out entire gear case assembly as the unit blew oil on the last one. Ran calibration and automatic test cycle. Unit will not spin the basket. Bad rotor causing the issue. Ordering new part. ; ordrng 1 W11260238 (rotor)

Near Linkview St, San Antonio, TX 78240
Jim G.

Jim G.

WASHER WHIRLPOOL WTW7500GC2 Replaced gearcase and clutch with correct tool. Issue resolved.

Near Pinetree Ln, San Antonio, TX 78232
Ezequiel V.

Ezequiel V.

REFRIGERATOR SAMSUNG RF263BEAESR/AA Checked refrigerator found refrigerator ice maker not working ordering ice maker kit to resolve issue. Found door bins cracked at clear plastic to bottom portion ordering bins to resolve issue. ; rqstng P&A on 1 DA82-02697A (ICE MAKER KIT) and 2 DA97-12650A (DOOR BIN)s

Near Verdi Rd, Pleasanton, TX 78064
Jesus C.

Jesus C.

WASHER AMANA NFW5800HW0 Unit blocked in by store stock. Will reschedule. ; schdld next appmnt for 9/16 WED !

Near Interstate 35 Access Rd, San Antonio, TX 78224
Jim G.

Jim G.

WASHER WHIRLPOOL WTW6120HW0 I did verify errors on the history but no issue in terms of the actual function of the machine. Reset computer. Advised customer to limit use of detergent as the suds detection error code was present.

Near Malibu Colony, San Antonio, TX 78259
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRS325SDHB05 Checked refrigerator found air diffuser not closing when set to highest temp setting ordering diffuser to resolve issue.; saved tckt

Near Pleasanton, TX 78064
Justin  R.

Justin R.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Replaced damaged spray arm for unit.

Near San Antonio, TX 78253
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Replaced icemaker, front cover was replaced as well."

Near San Antonio, TX 78253
Tommy B.

Tommy B.

REFRIGERATOR JENN-AIR JS48PPDUDB16 "Called tech line spoke to Austin. Based on tests to the control board, determined that we need a new evaporator fan motor and primary control.SR7728515543; ordrng 1 W11212356 (motor-evap) and 1 WPW10427079 (cntrl-elec)"

Near Oakland Hollow, San Antonio, TX 78258
Tommy B.

Tommy B.

WASHER MAYTAG MHW5500FW1 Customer stated the issue was that the unit is locked and the drain comes on. Found issue to be the automatic drain cycle which is a result of an F3E1 error code. After seven minutes and 38 seconds the unit powered back on and ran automatic test cycle. Unit tested good now

Near Ridge Path, San Antonio, TX 78250
Colton B.

Colton B.

REFRIGERATOR MAYTAG MSS25C4MGZ01 Customer issue was a leaking dispenser. Issue caused by frozen fill tube and slow closing dispenser door. Defrosted fill tube. Informed customer that the only real solution is replacing the door. This should temporarily work however. Now just waiting on the door. ; saved tckt

Near Riley Ln, Fredericksburg, TX 78624
Justin  R.

Justin R.

REFRIGERATOR KITCHEN AID KRFF707ESS01 "Need to replace evap fan motor and thermistor, also will order gum sealer for drip tray inside fridge. Quoted 346.29 for repair. ; ordrng 1 4318168 (sealer-thrm)"

Near Bedazzled, San Antonio, TX 78245
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Last visit found a faulty control. This visit swapped out with new control to resolve issues. Unit testing good at this time.

Near Maidenstone Dr, San Antonio, TX 78250
Douglas H.

Douglas H.

OVEN ELECTRIC (S MAYTAG MEW5530AAB Unit shows F9 error door latch error. Door latch also attempts to actuate while not using door latch. Unit would need new door latch. Advised customer that the part has been discontinued. Gave part number to customer so he can attempt to locate the part. If he can locate part he will call us back to install. Collected Sc. No further service at this point until customer calls back if/can locate part.

Near Sweetwind Cir, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

REFRIGERATOR SAMSUNG RF28JBEDBSG Unit only dispensing crushed ice. Finding issue to be solenoid to be ceased into place. Ordering auger assembly to resolve the issue. Scheduling for customer availability. ; ordrng 1 DA97-12540G (AUGER ASSEMBLY)

Near Hampton Cove, Boerne, TX 78006
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW4816FW Tested washer. No stored error codes. No issues during testing. Unit is working properly. Job complete.

Near Interstate 35 Access Rd, San Antonio, TX 78224
Jesus C.

Jesus C.

WASHER MAYTAG MHW4200BW0 Duplicate ticket.

Near W Dickson Ave, San Antonio, TX 78214
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Replaced evaporator cover and ensured proper placement of thermistor. Issue resolved.

Near Evans Oak Ln, San Antonio, TX 78260
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Customer stated that the unit is not producing ice. Found issue to be caused by frozen fill tube. Ordering fill tube it can’t be removed without damaging it and also the water valve to resolve icemaker issues. ; ordrng 1 W11043013 (valve) and 1 W11415785 (FILL TUBE )

Near Painted Wagon, San Antonio, TX 78254
Justin  R.

Justin R.

WASHER MAYTAG MVWB835DW4 "Replaced housing and housing for unit, ran diagnostics all test passed. Did not see leak"

Near Rosetta, San Antonio, TX 78253
Douglas H.

Douglas H.

RANGE WHIRLPOOL KGCU463VSS01 Last trip found faulty valve. Replaced valve to resolve the issue. Unit testing good. Customer paid in full last trip.

Near Grantham Glen, San Antonio, TX 78257
Jim G.

Jim G.

REFRIGERATOR KITCHEN AID KRSC503ESS01 Verified issue at the refrigerator evaporator fan is not functional. ; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll)

Near Encino Ridge St, San Antonio, TX 78259
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFE535S0JZ0 Replaced trim and panel. No further issues. Tested to complete.

Near Goliad Rd, San Antonio, TX 78223
Douglas H.

Douglas H.

FREEZER MAYTAG MZF34X16DW04 "Last tech found leak at dryer. Confirmed diagnosis. Replaced dryer. Vacuumed unit, held vacuum. Charged unit, held charge. Unit began cooling immediately upon testing. No further issues at this point. Yes to survey and leave behind."

Near Castroville, TX 78009
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WFW5620HW0 Checked washer found bad control board on washer unit did not switch settings ordering control board to resolve issue. Spoke to customer about issue will contact if wants to be continue service. Collected service call fee. ; rqstng P&A on 1 W11294803 (cntrl-elec)

Near Garraty Rd, San Antonio, TX 78209
Colton B.

Colton B.

DRYER MAYTAG MEDB835DW4 "Opened top to find that the packing foam had melted onto it. Tried to remove but could not do so without damaging lid. Ordering new one to resolve issue.; ordrng 1 350930 (spray,white) and 1 72017 (touchup wht) and 1 W11227373 (top)"

Near W Burbank St, Fredericksburg, TX 78624
Justin  R.

Justin R.

WASHER MAYTAG MVWB835DW4 "Replaced housing and housing for unit, ran diagnostics all test passed. Did not see leak"

Near Rosetta, San Antonio, TX 78253
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WTW4850HW1 Checked washer found lid lock not unlocking unplugged washer for 5 minutes reseated lid lock connector tested washer unlocked ran test but did not spin found bad gearcase ordering gearcase to resolve issue.customer doe not want repair customer wants unit replaced. ; ordrng 1 W10870912 (gearcase)

Near Fredericksburg Rd, San Antonio, TX 78201
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Tested unit. Found bad water head. Picked up new reservoir with head from APC. Installed new head. No further issues. Tested to complete. ; pckd up 1 W11346622

Near Southeast Dr, San Antonio, TX 78222
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced adapter per tech lines request due to ice build up on freezer door, door still had gap on liner forming improper seal returning Monday to inspect for leaks.; schdld next appmnt for 9/14 MON !"

Near Stoneland Dr, San Antonio, TX 78230
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWB765FW0 "Checked washer found leak coming from front left side of washer necked gearcase, drain pump and valve for leaks none found. Found small crack on tub ordering tub to resolve issue.drawer cracked leaking soap.; ordrng 1 W10512161 (tub asm) and 1 W10794835 (drawer)"

Near Glen Ridge Dr, San Antonio, TX 78229
Colton B.

Colton B.

REFRIGERATOR SAMSUNG RF22NPEDBSR "Previous tech diagnosed a bad ice maker and bin. Replaced both, unit tested good."

Near Morris Ranch Rd, , TX 78624
Shawn W.

Shawn W.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Our customer has been experiencing leaking mainly on the left side when they open the deli drawer. Recently ice shot out the chute when they opened the door. I noticed that the ice is melted at the top of the ice bin. Temperatures are fine in the fresh food section as well the deli drawers and the freezer. Found that there is a whole ice sheet under the deli drawers, likely coming from the evaporator or the evaporator drain. I removed the extension drain to ensure there was no ice or objects blocking the drain hoses from the evaporators. The hose from the freezer evaporator was clear. However, when probing through the refrigerator port I discovered that the fresh food section evaporator port had a collapsed drain hose in the cabinet. Called Tech Line to document this unfortunate situation. It is determined to be unrepairable by Whirlpool standards. SR #7728789915. I provided the SR number to our customer for reference with Whirlpool/Kitchen Aid. I

Near Ladera Ranch, San Antonio, TX 78261
Jim G.

Jim G.

RANGE JENN-AIR PRG4810NP I verified left front burn was not igniting. Burner head and ignitor are faulty. ; ordrng 1 73001275 (burnr-head) and 1 WP73001283 (clip)

Near Wilderness Oak, San Antonio, TX 78258
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Verified issue at the coupler for the water dispenser. Repositioned line and secured with wire tie. ; used 1 WP8567668 (WIRE TIE ) from stock

Near Comanche Hills, San Antonio, TX 78233
Jim G.

Jim G.

REFRIGERATOR KITCHEN AID KRMF706ESS01 Verified e5 error and ice caught I the ice chute. Cleared obstructions and reset unit to counter error message. Issue resolved. Used wire tie to secure harness. ; ordrng 1 WP8567668 (tie-wire)

Near Vista Bella, San Antonio, TX 78260
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced main control, right side fridge light switch, LED board and UI were replaced as well."

Near Redbird Chase, San Antonio, TX 78253
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced evap fan for ice box, both gaskets and adapter. Unit is good to go."

Near Limerick Falls, San Antonio, TX 78253
Jesus C.

Jesus C.

WASHER MAYTAG MHW4200BW0 Tested unit. F9e1 error code. Drain pump not running properly. Will need to replace pump. ; ordrng 1 WPW10391443 (pump-water)

Near W Dickson Ave, San Antonio, TX 78214
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWC565FW1 Checked washer found broken lid lock ordering lid lock to resolve issue. Lid lock did not lock in manual testing control board lights not powering on ordering control board to resolve issue.; ordrng 1 W10682535 (latch) and 1 W11101488 (cntrl-elec)

Near W Commerce St, San Antonio, TX 78237
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRT148FZDB00 Last tech found faulty compressor. Confirmed diagnosis. Replaced compressor to resolve the issue. Unit began cooling immediately upon testing. No further issues at this point.

Near Feather Way, Fredericksburg, TX 78624
Shawn W.

Shawn W.

OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS01 Diagnostics is showing F6E0. Ran tests in service manual which indicated this unit does indeed need a new console. Part ordered. ; ordrng 1 W11428578 (CONSOLE)

Near Agave Spine, San Antonio, TX 78261
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KFIS29PBMS02 Unit still not cooling adequately. Finding freezer EVAP formed restriction again. Ordering both evaporators to resolve the issue. Ordering refrigerator EVAP per service pointer for this issue. Going to replace both at the same time. Refrigerator EVAP on b/o. ; ordrng 1 W10917531 (REFRIGERATOR EVAP ) and 1 WPW10608485 (FREEZER EVAP)

Near Silent Sunset, San Antonio, TX 78250
Tommy B.

Tommy B.

RANGE WHIRLPOOL WFE550S0HZ1 Last visit found burned out wiring harness. Replaced with new harness to resolve left front burner issues. Unit tested good now with no further issues at this time.

Near Silver Lining, San Antonio, TX 78254
Tommy B.

Tommy B.

RANGE WHIRLPOOL KSEG700ESS0 Parts do not match. Pics in quick pics for identification. ; saved tckt

Near Amber Ridge, San Antonio, TX 78250
Richard G.

Richard G.

DRYER AMANA NED5800HW0 Replaced control and thermostat. Tested to complete. Unit is good to go.

Near Dovetail Dr, San Antonio, TX 78253
Jim G.

Jim G.

DRYER AMANA NED4655EW1 Replaced dryer kit.

Near Sage Trail, San Antonio, TX 78231
Tommy B.

Tommy B.

WASHER WHIRLPOOL WFW6620HW0 "How to swapping out consul and control, experienced same problem as before. Ordering wiring harness to resolve issue.; ordrng 1 W11316252 (harns-wire) and 1 W11318751 (harns-wire)"

Near Wood Falls, San Antonio, TX 78251
Justin  R.

Justin R.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Right side bracket was broken, had to replace with truck stock. Unit is good to go. ; used 1 WP8269145 (BRACKET-MTG) from stock"

Near Tiptop Ln, San Antonio, TX 78253
Tommy B.

Tommy B.

WASHER WHIRLPOOL WFW6620HW0 "How to swapping out consul and control, experienced same problem as before. Ordering wiring harness to resolve issue.; ordrng 1 W11316252 (harns-wire) and 1 W11318751 (harns-wire)&quo