Sebastian

ApplianceCare Rated 4.8 out of 5 stars based on 129 customer reviews

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Leon Valley, TX 78238
Sebastian
Job Details: 09/14/2022
Sr 7734588508 The pan to the drain is freezing over again no evidence of any frosting on the evaporator or the heater the evaporator is working as it should its just getting clogged at the drain pan the probe on the heater is fed correctly and when you steam it out you can drop water all the way through the tube made adjustments to evaporator pan as per Tech Line if the issue reoccurs we need to run a tube or some kind of line down the unit to see if its collapsed
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW02
Near San Antonio, TX 78255
Sebastian
Job Details: 09/14/2022
Found that there was moisture built up along the door replaced the gasket and heat treated customer to monitor for any more moisture further problems occur we may have to look at changing the door
We serviced a
SAMSUNG REFRIGERATOR
Model RF18HFENBSR
Near Boerne, TX 78006
Sebastian
Job Details: 09/14/2022
Found that the fan on the freezer section isn't working showing an area code for the evaporator cover part is discontinued also confirmed that compressor is kicking on and not showing a frost pattern indicating a leak must have compressor chains that with condenser and evaporator to truly resolve issue and the part for the evaporator is discontinued unable to get part to do repair unit is condemned; ordrng 1 MKV172CL2J/SJ1 (Compressor) and 1 DA97-17818A (Condenser kit) and 1 DA96-00845D (Evap) and 1 DA63-04444A (Evap cover)
We serviced a
SAMSUNG WASHER
Model NA
Near Boerne, TX 78015
Sebastian
Job Details: 09/14/2022
Unit is showing a drain air found a hair comb in the drain pump
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Boerne, TX 78015
Sebastian
Job Details: 09/14/2022
About 50? or so in the refrigerator and freezer is about 20 to 26? observed evaporator frozen up in the back refrigerator section looks good ordering evaporator harness to resolve issue; ordrng 1 W11224591 (Harness evap)
Ellis
San Antonio, Texas
09/14/2022
Overall Experience
Gerhard
Boerne, Texas
09/14/2022
Very professional
Overall Experience
San Antonio, Texas
09/14/2022
Professional knowledgeable personable and diligent. Thanks Sebastian
Overall Experience
Fair Oaks Ranch, Texas
09/10/2022
Overall Experience
San Antonio, Texas
09/08/2022
Service was lacking. It took approx 7 weeks to get washer serviced. Less than an hour to replace but nearly 7+ weeks for parts. Suspect office staff felt harassed by customers wanting their jobs done. Information was hard to get from anyone you talked to plus wait time to reach someone was too long.
Overall Experience