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ApplianceCare Rated 4.6 out of 5 stars based on 39 customer reviews

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near San Antonio, TX 78218
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Job Details: 11/10/2022
Upon arrival customer stated unit still did not cool due to freezing in freezer area. Contacted tech and checked the heater through the control and saw that the temp,was not reading properly. Per tech line replace the WPW10384183 freezer thermistor to resolve issue. Ordering 1 WPW10384183 thermistor to resolve issue. Steve sr-7735025280; ordrng 1 WPW10384183 (Freezer thermistor)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near San Antonio, TX 78218
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Job Details: 11/10/2022
Upon arrival customer stated unit would not advance after filling with water. Tested unit and verified a faulty sump and motor. Replaced with new sump and motor. Tested unit and unit functions as designed. No further issues at this point.
We serviced a
KITCHEN AID RANGE
Model KSGG700ESS1
Near San Antonio, TX 78209
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Job Details: 11/10/2022
Upon arrival customer stated that the unit turned off once before while the oven reached 400. Contacted tech line and verified we had good power to the control. Per tech line the unit must be on its own dedicated circuit. Noticed the u it was connected in the same outlet as the refrigerator. Per tech line have the customer have the unit on its own dedicated circuit not with another appliance and to have the customer test the unit on its own circuit to see if the unit would turn off again. If the unit does indeed turn off again then the W10759285 control needs to be replaced. Customer states he will contact an electrician to make its own dedicated circuit. If issue persists order the W10759285 control. No further issues at this point. Steve-sr-7735023003
We serviced a
WHIRLPOOL DRYER
Model WED92HEFU0
Near San Antonio, TX 78261
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Job Details: 11/10/2022
Upon arrival removed unit and cleaned ventilation. Reassembled unit and tested unit. Unit functions as designed. No further issues at this point.
We serviced a
MAYTAG DRYER
Model MED6230HW
Near San Antonio, TX 78233
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Job Details: 11/10/2022
Upon arrival customer stated they had issues with the breaker box jumping and that unit would not heat up. Checked voltages on the unit and found we had good voltage 120 from L1-L2 and 120 L3-L2 but 0 volts from L1-L3 indicating a bad plug/breaker. Advised customer to have an electrician check the breaker and plug. Unit not getting enough voltage to turn on heating element. No further issues at this point.
Cordeb
Cibolo, Texas
11/11/2022
Excellent service!! The representative arrived exactly when we were told he would. Very kind and professional and fixed our issue asap!! He also gave us some great product info!!
Overall Experience
Patricia Johnstone
San Antonio, Texas
11/11/2022
Appliance care does a great job of keeping you updated on your technicians progress and when they will be at your house. The technician was thorough, knowledgeable and friendly. He knew right away what the problem was and YAY! had the part to fix it!!! Thank you!!!
Overall Experience
San Antonio, Texas
11/06/2022
Technician was courteous, knowledgeable and professional.
Overall Experience
Carol C
San Antonio, Texas
11/01/2022
The young man that did the service call was very nice and was able to get the legs back on my washer in a timely manner.
Overall Experience
I don’t Don’t remember
San Antonio, Texas
11/01/2022
The guy knew what he was doing except time he never gave us his name
Overall Experience