John L.

John L.

ApplianceCare Rated 4.6 out of 5 stars based on 124 customer reviews

We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Refugio, TX 78377
John L.
Job Details: 10/25/2021
Inspected unit, found unit only makes noise and random occasions. From the sound you hear is making a big noise, Cantel noises from plastic on plastic rubbing. After further inspection found possible issue with cam as it shows some signs robbing and also covered in fine and bits of plastic particle. Replace cam tested no noise. Issue should be resolved.; used 1 W10721967 (CAM) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV02
Near Ingleside, TX 78362
John L.
Job Details: 10/25/2021
Inspected unit, found freezer door does not shut properly at all times. This is due to an issue with the slides not allowing door to shut fully at all times. Replaced slides and issue on this unit has been resolved.
We serviced a
KITCHEN AID REFRIGERATOR
Model KFIS29PBMS03
Near Runge, TX 78151
John L.
Job Details: 10/22/2021
Installed solenoid, vacuumed unit. Make sure valve was at full open before vacuuming lines. But unit down to -30 bars, noticed lost vacuum fairly quickly. Charged unit with refrigerant, with throughout unit to look for leak using bubble solution and UV light. Was not able to locate leak anywhere around unit. Unit discharged fairly quickly, attempted another charge, turn compressor on so unique and pressurize and sit down unit to see if leak can be located. While searching could hear a gargling bubbling sound coming from a spot on rear of unit. Placed ear on Spot and could hear the leak was within the wall of unit. The area where the gargling is occurring has a pretty decent dent which may have been the cause for the line to leak. At this time unit is unrepairable. Explain findings to customer, explained that I would not be able to repair as issue is internal.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Sinton, TX 78387
John L.
Job Details: 10/22/2021
Installed boards. Icemaker regain function. Issue is resolved.
We serviced a
KITCHENAID ICEMAKER
Model KUIC18PNZS0
Near Corpus Christi, TX 78410
John L.
Job Details: 10/22/2021
Install Evaporator, vacuum then charge unit. Unit is holding charge and tray has begun to frost over, Issue on this unit has been resolved.
Ingleside, Texas
10/27/2021
Professional, courteous, fast. Was very prompt and knowledgeable. Thank you
Overall Experience
Jessica
Refugio, Texas
10/26/2021
John was very nice and very explanatory of the noise the machine was doing. He wasted no time and found the problem and took care of it. Thank you
Overall Experience
Sue
Runge, Texas
10/25/2021
Since September 2 we have been dealing with this. 2 months!! We now have been told after all the visits and all the money that the 6 year old Kitchenaid ref is non repairable? We are senior citizens living on a fixed income who cannot afford this! If Kitchenaid cannot have this repaired they need to provide us themselves with a brand new equal refrigerator. You are certified Kitchenaid Repair and they need to settle this as soon as possible to make both of us whole. Tried since 10 this morning to get a manager with no luck. Very inept.
Overall Experience
Portland, Texas
10/24/2021
The repair man was very nice. Very informative and answered all my questions. I was so happy he had the part we needed on the truck. I would recommend this company to friends and family.
Overall Experience
Rockport, Texas
10/15/2021
Overall Experience