Jim

Customer states that pump quit running, and unit quit running also. Check breaker; breaker was off. Turn breaker on and try to start unit. Unit will not start, indicating bad pump.

Customer states that washer is dancing around during spin cycle. Check suspension; suspension bad. Install suspension kit from truck stock. Test washer. Educate customer on how to prevent suspension issues.

Customers builder noticed scratches and slight bends around hinges of lower oven door. Customer was unaware of the problem until told. Inspect door (see pics), all damage is cosmetic, should not affect oven operation. Order touch up paint (72032 ) to cover scratches. Customer does not want to take door apart to replace rear panel. Pic of shiny glow is where dent is

Customer states that washer is leaking water from somewhere. Check front for leak, none found. Find leak in rear, coming from water valve. Tighten hoses to make sure water valve was leaking, not hoses.

Customer states that refrigerator is not cooling properly. Check temperatures: freezer is set at -4, reading 0 degrees. Refrigerator is set at 33 degrees, reading 41. Called TechLine, spoke to Leon. After various checks and tests, determine air returns possibly blocked (SR7731989588). Air return clear. Hear evaporator fan, sounds weak. Replace evaporator fan.