Garry

ApplianceCare Rated 4.9 out of 5 stars based on 50 customer reviews

We serviced a
WHIRLPOOL ICEMAKER (STANDA
Model GI15NDXXS0
Near San Antonio, TX 78209
Garry
Job Details: 06/02/2022
Called customer to advise of eta and was informed that customer is unavailable this evening. Rescheduling for Monday morning, June 6. ; schdld next appmnt for 6/6 MON AM
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REP00
Near San Antonio, TX 78209
Garry
Job Details: 06/02/2022
Called customer to advise of eta and was informed customer will be stepping out for the evening. Customer did inform me that unit is behaving exactly the same way as it was prior to recent sealed system repair. Unable to physically diagnose this failure but am requesting that sealed system tech be dispatched to assess the situation. ; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near San Antonio, TX 78213
Garry
Job Details: 06/02/2022
Customer complaint of no ice production, water leaking from refrigerator, and cooling issues. Found Compressor drawing 2.4amps ac, faltering performance of Ice Box and RC Evaporator Fans, and evaporator drain issues in both compartments. After discussing repair costs with customer, the decision has been made to replace the unit.Job complete.
We serviced a
WHIRLPOOL OVEN ELECTRIC (D
Model KEBS107SSS04
Near San Antonio, TX 78216
Garry
Job Details: 06/02/2022
Customer complaint of irregular oven operation - not heating beyond 300F in Bake/Preheat and overheating in Convection. Previous visit found stored fault code F6E0(Lost Communication). As per tech sheet, replaced ACU (WPW10119143). Also replaced faulty Bake Element (WPW10207398). Returned unit to operation and unit is testing good. Job complete, no further issues at this time.
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near San Antonio, TX 78255
Garry
Job Details: 06/02/2022
Customer complaint of unit shaking violently during operation. Arrived to find severe damage to unit, including basket/tub assembly being wedged underneath rear access panel to the extent that the assembly no longer hung plumb inside of cabinet. Cabinet damaged to the extent that feet no longer sit level on floor. In order to repair this unit, new cabinet, basket, tub, balance ring, leveling feet, lower harness, drain tube assembly, drive assembly cover would all need to be replaced. Spoke to Techline and CXC (SR#7732679581 Austin/Cynthia) and was informed that WPL would not be covering repairs. Customer advised he would be calling WPL. Job complete.
San Antonio, Texas
06/09/2022
Our experience was overwhelming! Our technician Gary was very professional and fulfilled all our needs in a truly caring way! His service went way above and beyond any customer service we have experienced in a Very long time! A true credit to your organization! Thank you!!!
Overall Experience
Hi
San Antonio, Texas
06/08/2022
Overall Experience
Yolanda Espinoza
San Antonio, Texas
06/06/2022
Garry, you are very knowledgeable. You diagnosed the problem in a short period of time. You worked on the washer until it was completely repaired and functional. I appreciate your dedication. I am so grateful for your service. I cannot thank you enough.
Overall Experience
George
San Antonio, Texas
06/05/2022
Overall Experience
Gordon
Boerne, Texas
05/27/2022
Technician audited appliance and contacted external support for assistance, hopefully solved the problem, but assured me if appliance ice maker failed to work he would return. I was satisfied with his work.
Overall Experience