Douglas H.

ApplianceCare Rated 4.7 out of 5 stars based on 240 customer reviews

We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WOC54EC0HS04
Near San Antonio, TX 78261
Douglas H.
Job Details: 04/29/2022
Customer stated unit console buttons unresponsive. Confirmed this and replaced the console to resolve the issue. Unit is performing as designed now. No further issues at this point.
We serviced a
LG REFRIGERATOR
Model LFX28978ST00
Near San Antonio, TX 78260
Douglas H.
Job Details: 04/29/2022
On call ahead customer stated they attempted to cancel this appointment. Stated compressor went out completely and replaced the unit. Service no longer needed.
We serviced a
JENNAIR COOKTOP ELECTRIC
Model JGC9536BDB15
Near San Antonio, TX 78232
Douglas H.
Job Details: 04/29/2022
Customer stated something fell on to glass top of cooktop. Looked part up, part has been discontinued(WPW10305092 cooktop). Assisted customer with looking into possible replacements.
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VPR0
Near San Antonio, TX 78232
Douglas H.
Job Details: 04/29/2022
Customer stated unit ice maker leaking. Confirmed issue is bad ice maker. Ordering ice maker to resolve the issue. scheduled for customer availability. ; ordrng 1 D7824706Q (Ice maker)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near San Antonio, TX 78232
Douglas H.
Job Details: 04/29/2022
Customer stated and had video of the unit console glitching and not allowing selections. Unit has since reset itself during a power outage. Console is functioning at this point. Checked errors found f3e3 inlet temp fault. Ordering valve and console to resolve the issue. Console not readily available. ; ordrng 1 W11220230 (Inlet valve)
Culpepper
San Antonio, Texas
05/10/2022
Overall customer service was excellent! Service was completed within 20 minutes of arrival. Technician arrived during the scheduled appointment time frame. The technician was also very knowledgeable and showed great professionalism.
Overall Experience
San Antonio, Texas
05/09/2022
Technician was very nice and knowledgeable about the unit.
Overall Experience
San Antonio, Texas
04/28/2022
Doug was courteous and professional.
Overall Experience
Sharps
San Antonio, Texas
04/28/2022
Doug was very helpful, friendly, and punctual!
Overall Experience
Yemi
San Antonio, Texas
04/27/2022
Very quick and knowledgeable. Fixed the problem with our refrigerator door. Prevented future issues.
Overall Experience