Douglas H.

Douglas H.

ApplianceCare Rated 4.7 out of 5 stars based on 152 customer reviews

We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Boerne, TX 78015
Douglas H.
Job Details: 08/02/2021
"Unit not agitating. Found issue to be actuator slipped out of place. Reattached into proper position for a temporary fix, advised in no way could guarantee that it will stay. New actuator is needed. Part has been ordered but oos. ; O-emld tckt"
We serviced a
WHIRLPOOL DRYER
Model WED8200YW0
Near San Antonio, TX 78255
Douglas H.
Job Details: 08/02/2021
"Unit making loud high pitched noise. Found primary source of the noise is from the idler pulley, also found one of the rollers is ceasing up. Unit needs dryer repair kit (drive assembly). customer wishes to proceed with repair. Part didnt arrive in todays shipment and unsure of part arrival. Scheduled for soonest availability but also asked AE to place on urgency list per request of customer."
We serviced a
KITCHENAID OVEN ELECTRIC (S
Model KEBS208SSS04
Near San Antonio, TX 78255
Douglas H.
Job Details: 08/02/2021
Last trip found issue to be faulty fan and broil element. Replaced both to resolve the issues. Unit testing good now. No further issues at this point.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Boerne, TX 78006
Douglas H.
Job Details: 08/02/2021
Unit making squealing noises. Found cause to be idler pulley. Replaced idler pulley to resolve the issue. Recommend to customer to have venting cleaned out on home side as that causes the long dry times. ; used 1 W10837240 (Pulley) from stock
We serviced a
MAYTAG DRYER
Model MED7230HC0
Near Boerne, TX 78006
Douglas H.
Job Details: 08/02/2021
Unit outer door damaged. Customer approved of new door prior to installing. New door also came with badge. Customer approved repair. Replaced outer door to resolve the issue. Unit testing good now. No further issues at this point.
Cheri
San Antonio, Texas
08/03/2021
Douglas was on time. He had the parts he needed with him. He did the oven repair quickly and professionally.
Overall Experience
Paul
San Antonio, Texas
08/02/2021
Great job, ahead of scheduled and finished very quickly
Overall Experience
Andrea
San Antonio, Texas
07/30/2021
Fast and friendly service
Overall Experience
Helotes, Texas
07/28/2021
The technician was professional and handled concern with ease. Overall great service! Thanks…
Overall Experience
Boerne, Texas
07/23/2021
Overall Experience