Douglas H.

ApplianceCare Rated 4.7 out of 5 stars based on 268 customer reviews

We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bulverde, TX 78163
Douglas H.
Job Details: 09/20/2022
Last trip found faulty vent wax motor. Replaced wax motor to resolve the issue. Unit testing good now. No further issues at this point.
We serviced a
KITCHENAID MICROWAVE OVEN
Model KOCE500ESS20
Near Spring Branch, TX 78070
Douglas H.
Job Details: 09/20/2022
Loud vibration noise when MW in use. Thought to be fan rattling. Removed unit from cabinet with assistant. Opened up the top of the unit. Found the screw associated with holding the fan down in place was either stripped or too narrow, as with down ward pressure on the fan it was quiet but with no pressure the noise continued. Removed the screw and installed a slightly wider screw to resolve the issue. Reassembled unit and reinstalled into cabinet with assistant. Unit is now functioning properly. This was a direct result of factory defect that caused this issue.
We serviced a
KITCHENAID OVEN ELECTRIC (D
Model KODE900HBS00
Near Spring Branch, TX 78070
Douglas H.
Job Details: 09/20/2022
Customer stated unit console would get stuck in preheat or not allow function so wouldnt heat. Checked for stored errors found f6e0 ui communication error. Both ovens are heating. Ordering console to resolve the issues. Part oos. ; ordrng 1 W11399171 (Console)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Boerne, TX 78006
Douglas H.
Job Details: 09/20/2022
Last tech suspected restriction or bad compressor based on amp draw. Ran pressure testing, high side pressure was running slightly high low side spot on. Unplugged unit to check pressure equalization. Pressures equalized properly, thus indicating no restriction in SS but a failing compressor. Ordering compressor to resolve the issue. Scheduled for soonest availability. ; ordrng 1 W10832994 (Compressor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near San Antonio, TX 78249
Douglas H.
Job Details: 09/20/2022
Last tech suspected leak in SS. Double checked diagnosis, pressures Im reading this trip are slightly better than what was read previously. Temps have sustained as well this indicates there is not a leak but an inefficient compressor. Ordering compressor to resolve the issue. Part is oos ; ordrng 1 W11370574 (Compressor)
San Antonio, Texas
09/24/2022
Overall Experience
Ed
Bulverde, Texas
09/22/2022
Your tech was awesome. Thank you for the excellent service
Overall Experience
Bulverde, Texas
09/22/2022
Doug was on time and resolved our dish washer problem.
Overall Experience
Michael Finch
Boerne, Texas
09/18/2022
Doug is very knowledgeable and a great guy.
Overall Experience
Bulverde, Texas
09/10/2022
The experience was great. It took only about 5-10 minutes, Doug was very professional and even put covers over his shoes.
Overall Experience