Douglas H.

Douglas H.

ApplianceCare Rated 4.7 out of 5 stars based on 173 customer reviews

We serviced a
KITCHENAID RANGE
Model KDRS467VSS04
Near San Antonio, TX 78261
Douglas H.
Job Details: 10/25/2021
Last tech found faulty ui board and membrane. Replaced both to resolve the issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near San Antonio, TX 78261
Douglas H.
Job Details: 10/25/2021
Last tech found broken bin. Replaced broken bin. Unit testing good now.
We serviced a
JENN-AIR RANGE
Model JDRP548HL00
Near San Antonio, TX 78257
Douglas H.
Job Details: 10/25/2021
Issue came back recently. Unit had f3e1 error again. Ordering both sensors, expansion board, an additional Ui board, bringing back prescreened parts to resolve the issues. Issues lie in controls and sensors. Rescheduled for soonest availability.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN406EPA00
Near Helotes, TX 78023
Douglas H.
Job Details: 10/25/2021
Last tech found faulty compressor. Confirmed diagnosis. Replaced compressor, vacuumed unit, held vacuum. Charged unit. Held charge. Unit began cooling immediately upon testing. Advised customer of 24-48 cool down period. Per sb web and proof of purchase unit is under warranty. Sb web shows purchase date of 11/20/2020
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FPS03
Near San Antonio, TX 78261
Douglas H.
Job Details: 10/25/2021
Two issues, first being food freezing in rc, second being icing on freezer rails. Issue in refrigerator compartment is Evap cover. And freezer issues is rails and gasket. Ordering all parts to resolve all issues.
Boerne, Texas
10/20/2021
The technicians were very knowledgeable and very efficient.
Overall Experience
M&DG
San Antonio, Texas
10/17/2021
Doug was a very courteous, knowledgeable professional. He kept us informed about the diagnosis of the issue including the cost to repair. He was very efficient making the repair. While the repair did not work due to to a defective factory replacement part, he was able to come back the same day the company was contacted. He quickly identified the issue and made the appropriate repair. Doug is an asset to the organization. His professionalism is a great representation of the company.
Overall Experience
Mark
Boerne, Texas
10/15/2021
Overall Experience
Devin
Boerne, Texas
10/15/2021
My Tech was phenomenal. Couldn’t have been more kind, courteous and informative while respecting my home and quickly addressing the repair. Job well done all around.
Overall Experience
Joe P
Boerne, Texas
10/14/2021
Excellent service; arrived on time and fixed the problem promptly.
Overall Experience