Blake D.

ApplianceCare Rated 4.3 out of 5 stars based on 13 customer reviews

We serviced a
WHIRLPOOL KITCHEN
Model WRF555SDFZ15
Near Bryant, AR 72022
Blake D.
Job Details: 04/22/2022
"Inspected unit for not dispensing ice, removed ice bin and turned the impeller found the impeller to be stripped, diagnosed to need impeller motor and washer that goes behind impeller; ordrng 1 WP63052-2 (Impeller) and 1 W11378860 (Washer) and 1 W11310391 (Motor)"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Alexander, AR 72002
Blake D.
Job Details: 04/22/2022
"Called customer, customer informed me that the unit has been replaced"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Benton, AR 72015
Blake D.
Job Details: 04/22/2022
"Inspected unit for water, informed customer the water they hear is the water in the basket, explained that the water there is to help balance the weight so the washer doesnt go off balance, ran diagnostic no error codes, ran calibration, unit operation checks okay"
We serviced a
MAYTAG LAUNDRY
Model MVWC565FW2
Near Hot Springs, AR 71913
Blake D.
Job Details: 04/22/2022
"Replace strike no longer after to push the strike to close to lid, ran auto test unit filled with water, ran diagnostic found error f7e1, when running auto test when unit got to the spin part the unit would shut off, same in calibration, tested voltage to the board got 120, tested connector j2 brown and black with white wire, there is 120 voltage when switching however going to spin cycle there isnt +5 Voltage, diagnosed to need control; ordrng 1 W11399433 (Control)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Hot Springs, AR 71901
Blake D.
Job Details: 04/22/2022
"Inspected unit for grinding noise, when trying to test high speed spin in diagnostic, found the actuator to just be moving back and forward, after replacing actuator the unit now spins and agitates, ran high speed spin there was no grinding noise, unit operation checks okay ; used 1 W10913953 (Actuator) from stock"
Lindsey Henley
Hot Springs, Arkansas
04/29/2022
Blake is professional, prompt and knowledgeable!
Overall Experience
Jay Moss
Rockwell, Arkansas
04/28/2022
On time, communicated very well and fixed the problem very fast. super pleased!!!!!~
Overall Experience
StefanieG
Lake Hamilton, Arkansas
04/27/2022
Company gets 2 stars. The tech would get 5. Challenging to work with. We got a lot of run around with the office staff. We have two appliances that needed repairs. The first is a dishwasher - The tech, Blake, was very good. He's timely, professional and knew exactly what to do. This company was to also fix our oven, sent a text message saying the tech was coming out and they never did. We spend way too long on the phone with the office, they were confused, confusing and ultimately blamed another party for the issue. They work with Whirlpool to fix their products and kept saying Whirlpool was to blame. We had already spent a lot of time with Whirlpool when this company scheduled a second visit with us, then didn't show and refused to call Whirlpool to tell them what they needed, they said Whirlpool won't talk with them (even though Whirlpool assigned the repair to them.)
Overall Experience
Hot Springs Village, Arkansas
04/22/2022
Tech was polite and always arrived on time. I believe that his diagnosis ability was limited to what his application on his I pad told him what to test. Should have tested everything so as not to take 4 trips to fix the issues. On the final repair he did do a thorough testing of all features.
Overall Experience
Hot Springs, Arkansas
04/21/2022
Overall Experience