Adam

Adam

ApplianceCare Rated 4.2 out of 5 stars based on 124 customer reviews

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW01
Near Kingsville, TX 78363
Adam
Job Details: 10/25/2021
Customer complaint of unit randomly tripping GFI plug as well as breaker for the home. Call tech line to troubleshoot the issue tech line states so long as theyre not an over amp draw during function of refrigerator that causes most likely with the home more specifically with a newer breaker. When I arrived at the home unit was on and running showing no issue. Well unit was in good function I ran several tests to the unit to make sure did not power off during normal function. Tested both compressor defrost icemaker and light switch to confirm that all function will work and not tripped breaker or plug. Tech line referred me to the service planner in which I tested unit. SR number above. I did go over several requirements that whirlpool has in place for such an occasion where they would like to have all their units plugged into independent circuits as well as not plugged into GF eyes because arcing during operation is considered normal function and sometimes new breakers or plugs are a little too sensitive to this which can cause exact issue of customers complaint. Only option left would be to refer customer to professional electrician to resolve issue. Issue resolved
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDB04
Near Robstown, TX 78380
Adam
Job Details: 10/25/2021
Customer complaint of door seal separating. Inspection of unit shows gasket on refrigerator door separating at several different points. Will need to replace door to resolve issue.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Corpus Christi, TX 78410
Adam
Job Details: 10/25/2021
Customer complaint of long drive times or having to run multiple cycles. Inspection of unit shows good voltage and excellent temperature unfortunately the issue customers having caused by the way the unit is set up to exhaust air. Not only is exhaust hose stretched out but it also makes two or three turns and has a large pinch point but also unit is set up to vent out the ceiling.I did advise customer of the best case situation for them to get unit in proper position to dry and circulate wet air out of the unit. Issue resolved
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Corpus Christi, TX 78410
Adam
Job Details: 10/22/2021
Previous notes from tech line state to replace condenser fan. Replaced fan and harness tested unit issue should be resolved.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI15NDXZS2
Near Corpus Christi, TX 78402
Adam
Job Details: 10/22/2021
Customer complaint of unit no longer making ice. Manual testing shows circulatory pump not engaging. Will need to replace pump to resolve issue.
Alex
Corpus Christi, Texas
10/26/2021
Very helpful and informative.
Overall Experience
Port Aransas, Texas
10/26/2021
Overall Experience
Corpus Christi, Texas
10/25/2021
Adam was a nice young man I provided you all with all the particulars of the issue with the ice maker-and exactly what was happening at that it needed a pump. The technician confirmed that, but said he couldnt fix it for 3-4 weeks, would cost $600--for a small part. And charged $114 to diagnose--what I told you all what the problem was. So why come in for the appointment if you are not prepared to try to fix the problem? Other than you making $114 and wasting our money and time
Overall Experience
David
Kingsville, Texas
10/19/2021
Very prompt and very knowledgeable!
Overall Experience
Alice, Texas
10/16/2021
Professional and efficient
Overall Experience